patient counsellor

Qi Spine Clinic

<ul><li>Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment.</li><li>Assisting patients in filling forms required by the Doctor for the first consultation, by explaining to them components that they are unclear about.</li><li>Understanding from patients their chief concerns, their history and providing the doctor with all the relevant information to ensure that the Doctor has a better understanding of the patient</li><li>Educating patients in simple words the treatment approach, the pricing in details, the expected recovery and all other details enabling patients to make an informed decision</li><li>Ensuring that all sales interactions are done in a patient-centric approach</li><li>Assuring patients basis their diagnosis, treatment prescription on their recovery and convincing them to take the treatment program; including sharing success stories, cracking barriers and involving the Doctor where needed to clarify clinical doubts</li><li>Convincing patients to commit to the treatment program and ensuring they complete it to experience recovery</li><li>Establishing a tone of empathy that helps to resolve any patient complaints or conflicts</li><li>Prioritize patient satisfaction throughout the patient journey to build long-term relationships</li><li>Collaborate with calendar management team to optimize scheduling and streamline patient interactions</li><li>Ensure a professional and well-maintained appearance personally and collaborate closely with doctors, housekeeping staff, support functions, and other team members to keep the clinic premises welcoming and to create a patient-centric environment</li><li>Responsible for day-to-day operations &amp; overall financial performance of the clinic</li><li>Maintain counselor reports daily</li><li>Coordinating with finance department (Invoices, Getting Discount Approval, Billing)</li><li>Qualifications &amp; Skills:</li><li>HSC/Graduate</li><li>Must know Microsoft Excel</li><li>Previous experience in patient counseling, customer service, or related roles, with a focus on grooming</li><li>Proven sales experience and the ability to meet or exceed sales targets</li><li>Excellent interpersonal and communication skills, with a genuine passion for patient care</li><li>Software Efficiency</li><li>Shift Timing: Any shift timing of 8 hours between 7:00 AM to 9:00 PM, (should be flexible with the shifts</li></ul>Job Type: Full-timePay: &#8377;25,000.00 - &#8377;35,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Application Question(s):<ul><li>when did you complete your graduation?</li></ul>Work Location: In person

PATIENT COUNSELLOR

Sree Abirami Group of Institutions

Key Responsibilities:<ul><li>Patient Counseling &amp; Support:</li><li>Counsel patients and their attendants regarding the diagnosis, available treatment options, and expected outcomes.</li><li>Explain treatment procedures, duration of stay, and post-treatment care in an understandable manner.</li><li>Offer emotional support to patients and families during stressful medical situations.</li><li>Treatment &amp; Cost Explanation:</li><li>Clearly explain the estimated cost of treatment, package details, inclusions/exclusions, and payment options.</li><li>Coordinate with billing and TPA departments for cost approvals and insurance-related queries.</li><li>Ensure patients understand the financial implications before initiating treatment.</li><li>Coordination with Medical Team:</li><li>Liaise between patients, doctors, and nursing staff to ensure clarity and smooth communication.</li><li>Arrange doctor consultations and clarify doubts raised by patients or their families.</li><li>Admission &amp; Discharge Support:</li><li>Guide patients through the admission process, documentation, and consent forms.</li><li>During discharge, explain follow-up visits, medication schedules, and further care instructions.</li><li>Patient Feedback &amp; Relationship Management:</li><li>Collect and document patient feedback to assess satisfaction levels.</li><li>Address minor grievances and escalate major issues to the concerned department for resolution.</li><li>Record Keeping &amp; Reporting:</li><li>Maintain counseling records, cost discussions, and patient communication logs.</li><li>Prepare daily or weekly counseling reports for management review.</li></ul>Qualifications &amp; Experience:<ul><li>Educational Qualification: Bachelor&rsquo;s or Master&rsquo;s Degree in Psychology / Social Work / Hospital Administration / Nursing or related field.</li><li>Experience: 2&ndash;5 years of experience in patient counseling or front office role in a hospital.</li><li>Skills Required:</li><li>Excellent communication and interpersonal skills</li><li>Compassionate and patient-centered approach</li><li>Knowledge of hospital services, treatment procedures, and billing systems</li><li>Fluency in English and local language</li></ul>Key Attributes:<ul><li>Empathetic and approachable personality</li><li>Ability to handle emotional situations calmly</li><li>Good organizational and coordination skills</li><li>Ethical and professional behavior at all times</li></ul>phone: 9750972999mail : hr@abiramihospital.comJob Type: Full-timePay: &#8377;10,041.34 - &#8377;30,346.75 per monthWork Location: In person

Wanted patient counsellor

AKAK Healthcare

We are looking for Female patient counsellor for a reputed Ophthalmology center in New Delhi.<ul><li>Candidate should have experience in hospital as financial counsellor</li><li>Excellent communication skill.</li><li>Literacy in computer.</li><li>Should have good convincing capability.</li><li>Immediate Joiner will be preferred</li><li>Should relocate before start.</li><li>Only female candidate.</li><li>Should have proven experience as financial counsellor in any reputed hospital.</li></ul>Roles and responsibillity:<ul><li>Providing estimate of surgery to the patient</li><li>Helping in TPA documentation</li><li>Explain packages of surgeries.</li><li>Cordination with doctor and patient for treatment.</li><li>Proactive response of patients queries.</li></ul>Location : A.K institute of Ophthalmology, Safdurjung enclave.Contact: 9289849510Contact Person- Sachin PanjiyarE-mail:- akiotalent@gmail.comJob Type: Full-timeBenefits:<ul><li>Provident Fund</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience: 1-5 years of experience requiredWork Location: In personJob Types: Full-time, Permanent, FresherPay: &#8377;35,000.00 - &#8377;50,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Patient Counselor

Eye7 Chaudhary Eye Centre

Job Summary:The Counsellor will be responsible for guiding patients through their eye care journey &mdash; from diagnosis to treatment. The role involves explaining medical procedures, clarifying treatment options and costs, and ensuring patient comfort and satisfaction throughout the process.Key Responsibilities:<ul><li>Counsel patients regarding diagnosis, treatment plans, and surgical options as advised by the doctor.</li><li>Clearly explain the benefits, risks, and costs of different procedures (e.g., cataract surgery, LASIK, retina treatments, etc.).</li><li>Address patient queries and concerns with empathy and accuracy.</li><li>Assist patients in booking appointments and scheduling surgeries.</li><li>Coordinate with doctors, optometrists, and billing departments for smooth patient flow.</li><li>Maintain patient records and track follow-ups for pre- and post-operative care.</li><li>Support patients in making informed decisions regarding their eye treatment.</li><li>Ensure a positive patient experience and maintain confidentiality at all times.</li><li>Participate in patient education programs and outreach camps when required.</li></ul>Qualifications and Skills:<ul><li>Graduate in any discipline</li><li>1&ndash;5 years of experience as a Counsellor in an Eye Hospital / Healthcare setup.</li><li>Excellent communication and interpersonal skills.</li><li>Empathetic, patient-oriented, and well-organized.</li><li>Basic knowledge of ophthalmic procedures (training can be provided).</li><li>Computer literacy and familiarity with hospital management software.</li></ul>Work Environment:<ul><li>Eye Hospital / Eye Care Centre.</li><li>Direct interaction with patients, doctors, and support staff.</li><li>May involve weekend or rotational duties as per hospital requirements.</li></ul>Please share your resume Email - hr.jobs@eye7.in Mobile No - 9717896108Job Type: Full-timeWork Location: In person

Eye Care Counsellor

Epione pain Management center

We are Hiring !!!Role: Patient CounsellorQualification: Any DegreeExperience: Min 1 yrShift: No night shiftLocation: Egmore, ChennaiJob Description:<ul><li>Counsel patients and their families regarding diagnosis, treatment plans, procedures, and hospital processes.</li><li>Provide emotional and psychological support to patients, especially those dealing with long-term or critical illnesses.</li><li>Coordinate with doctors, nurses, and other departments to ensure timely communication of treatment-related information.</li><li>Explain financial estimates, insurance coverage, and available payment plans when necessary.</li><li>Assist in pre-admission and discharge processes by guiding patients and families through documentation and formalities.</li><li>Follow up with patients to ensure post-treatment continuity and satisfaction.</li><li>Maintain patient confidentiality and adhere to hospital policies on patient rights and dignity.</li><li>Provide support during grief, loss, or end-of-life care, in coordination with the medical team.</li><li>Organize and participate in patient education programs or support groups.</li><li>Maintain accurate records of counselling sessions, patient concerns, and follow-up actions.</li></ul>Interested candidates contact HR - 9962652111Job Type: Full-timePay: &#8377;20,000.00 - &#8377;30,000.00 per monthWork Location: In person

Dr. Aravind's IVF Fertility & Pregnancy Centre

We are pleased to announce that Dr. Aravind's IVF Fertility &amp; Pregnancy Centre is currently seeking a highly motivated and experiences Female IVF Counsellor to join our dynamic team.<ul><li>Collaborating with other mental health professionals to develop effective treatment plans for clients.</li><li>Ensure compliance with healthcare regulations and standards.</li><li>Educate patients on procedures and recovery.</li><li>Maintain accurate patient records and documents.</li><li>Strong communication, interpersonal and organization skills.</li><li>Immediate joiners only preferable.</li></ul>Education: BHMS, BEMSExperience: 0 to 1year (Strong counselling skill)Salary: 15K to 25KLocation: Palakkad, CalicutContact No: 9363498348Job Type: Full-timePay: &#8377;15,000.00 - &#8377;25,000.00 per monthWork Location: In person

Duty Doctor (BHMS, BEMS)

Orbito Asia Diagnostics

We Require a BHMS Doctor Female ( Patient Counselling) part time Evening duty at AvadiJob Description:Patient Counselling in Fertility Hospital Experience is CompulsoryImmediate Joiner PreferableLocal Candidates PreferredQualification: BHMS OnlyExperience: 2 - 4 yearsSalary:10,000 - 15,000 (Part Time)Gender: FemaleShift: Evening ShiftKindly share your Resume @ 9344385824, Strictly No Calls.Job Type: Part-timePay: &#8377;10,000.00 - &#8377;15,000.00 per monthBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

DMO ( Patient Counselling) Female - Part Time by Evening at Avadi

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PATIENT COUNSELLOR

Wanted patient counsellor

Patient Counselor

Eye Care Counsellor

Patient Counselor

Duty Doctor (BHMS, BEMS)

DMO ( Patient Counselling) Female - Part Time by Evening at Avadi