patient counsellor

ARAVINDS IVF FERTILITY CENTRE

Key Responsibilities:Counsel patients regarding treatment procedures, especially IVF/medical treatments.Explain treatment plans, risks, benefits, timelines, and costs clearly.Provide emotional support and address patient concerns.Coordinate between doctors, nursing staff, and patients.Follow up with patients for appointments, reports, and treatment cycles.Maintain patient records and documentation.Handle billing explanation and financial counselling.Ensure high patient satisfaction and service quality.Assist in admission and discharge process if required.Maintain confidentiality of patient information.Skills Required:Excellent communication skills (Tamil &amp; English preferred).Strong counselling and interpersonal skills.Empathy and patient handling ability.Basic medical knowledge (IVF/OBG preferred).Computer knowledge (Hospital Management System).Ability to handle emotional and sensitive situations.Qualification:Bachelor&rsquo;s degree in Psychology / Social Work / Nursing / Life Sciences / BHMS / B.Sc.Experience in Hospital / IVF centre preferred.1&ndash;3 years experience in patient counselling (preferred).Key Competencies:Patient relationship managementProblem-solving skillsCoordination skillsDocumentation &amp; reportingTarget-oriented (if sales counselling involved)Job Types: Full-time, Permanent, FresherPay: ₹10,142.93 - ₹50,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Patient counsellor

Qi Spine Clinic

<ul><li>PACKAGE RANGE - 3LPA to 4.20LPA</li><li>Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment.</li><li>Managing the reception and front desk</li><li>Assisting patients in filling forms required by the Doctor for the first consultation, by explaining to them components that they are unclear about.</li><li>Understanding from patients their chief concerns, their history and providing the doctor with all the relevant information to ensure that the Doctor has a better understanding of the patient</li><li>Educating patients in simple words the treatment approach, the pricing in details, the expected recovery and all other details enabling patients to make an informed decision</li><li>Ensuring that all sales interactions are done in a patient-centric approach</li><li>Assuring patients basis their diagnosis, treatment prescription on their recovery and convincing them to take the treatment program; including sharing success stories, cracking barriers and involving the Doctor where needed to clarify clinical doubts</li><li>Convincing patients to commit to the treatment program and ensuring they complete it to experience recovery</li><li>Establishing a tone of empathy that helps to resolve any patient complaints or conflicts</li><li>Prioritize patient satisfaction throughout the patient journey to build long-term relationships</li><li>Collaborate with calendar management team to optimize scheduling and streamline patient interactions</li><li>Ensure a professional and well-maintained appearance personally and collaborate closely with doctors, housekeeping staff, support functions, and other team members to keep the clinic premises welcoming and to create a patient-centric environment</li><li>Responsible for day-to-day operations &amp; overall financial performance of the clinic</li><li>Maintain counselor reports daily</li><li>Coordinating with finance department (Invoices, Getting Discount Approval, Billing)</li><li>Qualifications &amp; Skills:</li><li>HSC/Graduate</li><li>Must know Microsoft Excel</li><li>Previous experience in patient counseling, customer service, or related roles, with a focus on grooming</li><li>Proven sales experience and the ability to meet or exceed sales targets</li><li>Excellent interpersonal and communication skills, with a genuine passion for patient care</li><li>Software Efficiency</li></ul>Job Type: Full-timePay: ₹25,000.00 - ₹35,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Application Question(s):<ul><li>when did you graduate?</li><li>do you have any sales or conversion experience?</li></ul>Work Location: In person

Patient-Counsellor

The Healing Touch Eye Centre

Urgent Hiring..!!Job Description (JD)Patient Counsellor &ndash; Eye HospitalJob Title: Patient Counsellor Department: Patient Services / OPDLocation: Eye HospitalJob SummaryThe Patient Counsellor is responsible for guiding and supporting patients and their attendants through the eye care process. This role includes explaining diagnoses, treatment options, surgical procedures, costs, and post-treatment care, ensuring a smooth and empathetic patient experience.Key Responsibilities&middot; Counsel patients regarding eye conditions, investigations, treatments, and surgical procedures (e.g., cataract, refractive surgery).&middot; Explain treatment plans, consent forms, risks, benefits, and expected outcomes in simple language.&middot; Coordinate with doctors, optometrists, OT, billing, and insurance/TPA teams.&middot; Assist patients with appointment scheduling, admission, discharge, and follow-ups.Qualifications &amp; Experience&middot; Graduate in any discipline (Healthcare/Medical background preferred).&middot; 1&ndash;7 years of experience in patient counselling or healthcare services (eye hospital experience preferred).# Immediate JoinerContact: 9971143824, 9280307445Email ID: thehealingtouch.hr1@gmail.comJob Types: Full-time, PermanentPay: ₹20,000.00 - ₹30,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Provident Fund</li></ul>Work Location: In person

Patient Counselor

Nethra Foundation eye hospital

Job SummaryWe are looking for a compassionate and confident Surgery Counsellor to guide patients through their surgical journey. The role involves explaining procedures, addressing concerns, and ensuring patients feel comfortable and informed before surgery.Key Responsibilities<ul><li>Counsel patients regarding eye surgeries (procedure details, benefits, risks, and recovery).</li><li>Explain surgery packages, costs, and payment options clearly.</li><li>Coordinate pre-operative investigations and documentation.</li><li>Schedule surgery dates in coordination with doctors and OT team.</li><li>Follow up with patients for surgery confirmation.</li><li>Maintain proper counselling records and reports.</li><li>Ensure a smooth and supportive patient experience.</li></ul>Requirements<ul><li>Any Degree (Healthcare / Counselling / Marketing preferred).</li><li>1&ndash;3 years of hospital counselling or patient coordination experience.</li><li>Strong communication and convincing skills.</li><li>Empathetic, patient-friendly, and target-oriented approach.</li></ul>How to ApplyInterested candidates may send their updated resume to hr@nethrafoundation.com or contact +91 751 066 6681 .If you want, I can alsoJob Types: Full-time, PermanentPay: ₹15,000.00 - ₹25,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Counsellor

Patient Counsellor &ndash; Job DescriptionAbout QI Spine Clinic: QI Spine Clinic is India&rsquo;s first chain of medical centers for accurate, non-surgical treatment of back and neck pain. We have 22 clinics in 5 cities, over 200 spine specialists, and a 91% success rate.Role Summary:The Patient Counsellor helps new patients understand our treatment and ensures a smooth and pleasant experience throughout their journey.Key Responsibilities:<ul><li>Make every patient feel comfortable during all visits.</li><li>Help patients fill out forms and understand consultation requirements.</li><li>Understand patient concerns and share important details with the doctor.</li><li>Explain treatment plans, pricing, and expected recovery in simple language.</li><li>Ensure all interactions are patient-focused.</li><li>Convert patients to start treatment and generate revenue for the clinic.</li><li>Engage and counsel patients to convert consultations into confirmed treatments, supporting revenue generation and overall business growth.</li><li>Encourage patients to complete their full treatment program.</li><li>Share success stories and involve doctors to clear clinical doubts.</li><li>Handle patient complaints with empathy.</li><li>Build long-term patient relationships and ensure satisfaction.</li><li>Coordinate with scheduling team for smooth appointments.</li><li>Maintain a neat appearance and support a clean, patient-friendly clinic environment.</li><li>Support daily clinic operations and financial tasks like billing and discounts.</li><li>Maintain daily counselling reports.</li></ul>Training:<ul><li>15 days of training will be provided.</li><li>No leaves are allowed during these 15 days.</li><li>After evaluation at the end of training, you will start regular work.</li></ul>Work Schedule:<ul><li>6 days working, including Sundays.</li><li>One weekly off can be taken on any weekday (not Sunday).</li><li>8-hour shift between 7:00 AM to 9:00 PM (flexibility required).</li></ul>Qualifications &amp; Skills:<ul><li>HSC or Graduate</li><li>Knowledge of Microsoft Excel</li><li>Experience in patient counselling or customer service</li><li>Sales experience &amp; ability to meet targets</li><li>Excellent communication and interpersonal skills</li><li>Basic software knowledge</li><li>Arabic and Urdu language proficiency is mandatory</li></ul>Job Types: Full-time, PermanentPay: ₹30,000.00 - ₹45,000.00 per monthApplication Question(s):<ul><li>Do you know to speak Arabic and Urdu ?</li></ul>Work Location: In person

Arabic Patient Advisor

DNA skin clinic and wellness centre

Job Title: Counsellor cum Floor ManagerLocation: DNA Skin clinic and Wellness centre Department: Skin / Aesthetic Clinic Employment Type: Full-timeJob Description:We are looking for a confident and well-organized Counsellor cum Floor Manager to join our skin clinic. The ideal candidate will be responsible for patient counselling, treatment coordination, and smooth day-to-day clinic floor operations to ensure excellent patient experience.Key Responsibilities:Patient Counselling:<ul><li>Counsel patients regarding skin, hair, and aesthetic treatments as advised by the doctor</li><li>Explain treatment procedures, packages, pricing, and post-treatment care clearly</li><li>Address patient queries, concerns, and follow-ups with empathy and professionalism</li><li>Convert consultations into treatment plans and maintain high patient satisfaction</li></ul>Floor &amp; Clinic Management:<ul><li>Manage daily clinic operations and ensure smooth patient flow</li><li>Coordinate between doctors, therapists, reception staff, and patients</li><li>Ensure treatment rooms are prepared and schedules are followed properly</li><li>Handle patient appointments, rescheduling, and waiting time management</li></ul>Administrative &amp; Coordination Duties:<ul><li>Maintain patient records, consent forms, and treatment documentation</li><li>Monitor stock of consumables and coordinate with management for requirements</li><li>Ensure clinic hygiene, protocols, and service standards are maintained</li><li>Assist in handling feedback, complaints, and service recovery when required</li></ul>Sales &amp; Targets (if applicable):<ul><li>Achieve counselling and revenue targets</li><li>Promote ongoing packages, memberships, and offers ethically</li></ul>Required Skills &amp; Qualifications:<ul><li>Graduate or diploma (preferred)</li><li>Prior experience in a skin clinic, aesthetic clinic, or healthcare setting is an advantage</li><li>Strong communication and interpersonal skills</li><li>Presentable, patient-friendly, and confident personality</li><li>Basic computer knowledge (billing software, MS Excel, patient records)</li><li>Ability to multitask and manage a busy clinic environment</li></ul>Experience:<ul><li>1&ndash;3 years of experience in patient counselling / clinic management preferred</li><li>Freshers with strong communication skills may also apply</li></ul>What We Offer:<ul><li>Competitive salary + incentives</li><li>Friendly and professional work environment</li><li>Growth opportunities in the aesthetic healthcare field</li></ul>Job Types: Full-time, PermanentPay: ₹12,105.50 - ₹31,767.22 per monthWork Location: In person

Clinic Manager and counsellor

Epione pain Management center

We are Hiring !!!Role: Patient CounsellorQualification: Any DegreeExperience: Min 1 yrLanguage: Telugu preferrableShift: No night shiftLocation: Egmore, ChennaiJob Description:<ul><li>Counsel patients and their families regarding diagnosis, treatment plans, procedures, and hospital processes.</li><li>Provide emotional and psychological support to patients, especially those dealing with long-term or critical illnesses.</li><li>Coordinate with doctors, nurses, and other departments to ensure timely communication of treatment-related information.</li><li>Explain financial estimates, insurance coverage, and available payment plans when necessary.</li><li>Assist in pre-admission and discharge processes by guiding patients and families through documentation and formalities.</li><li>Follow up with patients to ensure post-treatment continuity and satisfaction.</li><li>Maintain patient confidentiality and adhere to hospital policies on patient rights and dignity.</li><li>Maintain accurate records of counselling sessions, patient concerns, and follow-up actions.</li></ul>Interested candidates contact HR - 9962652111Job Type: Full-timePay: ₹25,000.00 - ₹35,000.00 per monthWork Location: In person

Financial Patient Counselor

Search 7794+ Patient counsellor jobs near you this March. New roles added regularly across leading industries. Apply today.