patient counselor

Career Institute of Medical Sciences

<ul><li>Meet and greet patients and attendants in a compassionate and professional manner.</li><li>Listen to patients&rsquo; concerns empathetically and offer appropriate guidance.</li><li>Explain the diagnosis, treatment options, procedures, risks, and expected outcomes in a simplified manner (as per doctor's advice).</li><li>Counsel patients for surgeries, procedures, chemotherapy, dialysis, or other specialty treatments.</li><li>Assist in understanding the care plan, timelines, and what to expect during hospital stay.</li><li>Ensure informed consent is properly explained and signed.</li><li>Coordinate with billing/insurance teams to explain estimated treatment costs.</li><li>Counsel patients and families regarding insurance coverage, pre-authorizations, and package inclusions/exclusions.</li><li>Guide economically weaker patients towards financial assistance, government schemes, or hospital support (if applicable).</li><li>Coordinate between patient, consultants, TPA/insurance desk, and administration.</li><li>Maintain proper counselling records and documentation for each patient interaction.</li><li>Follow up with departments (labs, pharmacy, diagnostics) for timely updates to the patient.</li><li>Offer empathetic communication, especially for critically ill patients or during difficult diagnoses (e.g., cancer, organ failure).</li><li>Coordinate with psychologists/psychiatrists if deeper emotional support is needed.</li><li>Help patients understand discharge process, medication instructions, diet plans, and follow-up appointments.</li><li>Educate the patient/family about post-discharge care and emergency contact points.</li></ul>Job Type: Full-timeWork Location: In person

Patient Counselor

Qi Spine Clinic

<ul><li>Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment.</li><li>Assisting patients in filling forms required by the Doctor for the first consultation, by explaining to them components that they are unclear about.</li><li>Understanding from patients their chief concerns, their history and providing the doctor with all the relevant information to ensure that the Doctor has a better understanding of the patient</li><li>Educating patients in simple words the treatment approach, the pricing in details, the expected recovery and all other details enabling patients to make an informed decision</li><li>Ensuring that all sales interactions are done in a patient-centric approach</li><li>Assuring patients basis their diagnosis, treatment prescription on their recovery and convincing them to take the treatment program; including sharing success stories, cracking barriers and involving the Doctor where needed to clarify clinical doubts</li><li>Convincing patients to commit to the treatment program and ensuring they complete it to experience recovery</li><li>Establishing a tone of empathy that helps to resolve any patient complaints or conflicts</li><li>Prioritize patient satisfaction throughout the patient journey to build long-term relationships</li><li>Collaborate with calendar management team to optimize scheduling and streamline patient interactions</li><li>Ensure a professional and well-maintained appearance personally and collaborate closely with doctors, housekeeping staff, support functions, and other team members to keep the clinic premises welcoming and to create a patient-centric environment</li><li>Responsible for day-to-day operations &amp; overall financial performance of the clinic</li><li>Maintain counselor reports daily &bull; Coordinating with finance department (Invoices, Getting Discount Approval, Billing)</li><li>Qualifications &amp; Skills:</li><li>HSC/Graduate</li><li>Must know Microsoft Excel</li><li>Previous experience in patient counseling, customer service, or related roles, with a focus on grooming</li><li>Proven sales experience and the ability to meet or exceed sales targets</li><li>Excellent interpersonal and communication skills, with a genuine passion for patient care</li><li>Software Efficiency</li></ul>Job Type: Full-timePay: &#8377;25,000.00 - &#8377;35,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Application Question(s):<ul><li>when did you graduate?</li></ul>Work Location: In person

Patient Counselor (Gurugram)

Epione pain Management center

We are Hiring !!!Role: Patient CounsellorQualification: Any DegreeExperience: Min 1 yrShift: No night shiftLocation: Egmore, ChennaiJob Description:<ul><li>Counsel patients and their families regarding diagnosis, treatment plans, procedures, and hospital processes.</li><li>Provide emotional and psychological support to patients, especially those dealing with long-term or critical illnesses.</li><li>Coordinate with doctors, nurses, and other departments to ensure timely communication of treatment-related information.</li><li>Explain financial estimates, insurance coverage, and available payment plans when necessary.</li><li>Assist in pre-admission and discharge processes by guiding patients and families through documentation and formalities.</li><li>Follow up with patients to ensure post-treatment continuity and satisfaction.</li><li>Maintain patient confidentiality and adhere to hospital policies on patient rights and dignity.</li><li>Provide support during grief, loss, or end-of-life care, in coordination with the medical team.</li><li>Organize and participate in patient education programs or support groups.</li><li>Maintain accurate records of counselling sessions, patient concerns, and follow-up actions.</li></ul>Interested candidates contact HR - 9962652111Job Type: Full-timePay: &#8377;20,000.00 - &#8377;30,000.00 per monthWork Location: In person

AKAK Healthcare

We are looking for Female patient counsellor for a reputed Ophthalmology center in New Delhi.<ul><li>Candidate should have experience in hospital as financial counsellor</li><li>Excellent communication skill.</li><li>Literacy in computer.</li><li>Should have good convincing capability.</li><li>Immediate Joiner will be preferred</li><li>Should relocate before start.</li><li>Only female candidate.</li><li>Should have proven experience as financial counsellor in any reputed hospital.</li></ul>Roles and responsibillity:<ul><li>Providing estimate of surgery to the patient</li><li>Helping in TPA documentation</li><li>Explain packages of surgeries.</li><li>Cordination with doctor and patient for treatment.</li><li>Proactive response of patients queries.</li></ul>Location : A.K institute of Ophthalmology, Safdurjung enclave.Contact: 9289849510Contact Person- Sachin PanjiyarE-mail:- akiotalent@gmail.comJob Type: Full-timeBenefits:<ul><li>Provident Fund</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience: 1-5 years of experience requiredWork Location: In personJob Types: Full-time, Permanent, FresherPay: &#8377;35,000.00 - &#8377;50,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Sunrise Hospital Erattupetta

Location:Sunrise Hospital, Erattupetta- : Pala- Erattupetta Road, Kaduvamuzhi, Erattupetta, Kerala 686121 Job Type: Full-Time Experience Required: Minimum 2 years in hospital counseling or patient coordination Qualification: Bachelor&rsquo;s or Master&rsquo;s degree in Social Work, Psychology, Commerce, or related fieldRequirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Social Work, Psychology, Commerce, or related discipline</li><li>Minimum 2 years of experience in patient and financial counseling within a hospital setting</li><li>Strong communication, negotiation, and interpersonal skills</li><li>Knowledge of hospital billing systems and insurance procedures preferred</li><li>Compassionate attitude with attention to detail and confidentiality</li></ul>Key Responsibilities:<ul><li>Provide patient counseling regarding admission, treatment procedures, and hospital services</li><li>Offer emotional and psychological support to patients and families during their hospital stay</li><li>Conduct financial counseling by explaining treatment cost estimates, billing details, and insurance coverage</li><li>Coordinate with doctors, nurses, and billing departments to ensure accurate communication and transparency</li><li>Assist patients with insurance documentation, approvals, and claims processing</li><li>Maintain detailed counseling records, patient feedback, and financial discussions confidentially</li><li>Handle patient concerns with empathy, professionalism, and efficiency</li></ul>Job Types: Full-time, PermanentPay: &#8377;25,000.00 - &#8377;30,000.00 per monthWork Location: In person

Patient & Financial Counselor

AVIS Hospitals India Limited

Job description:Job descriptionPrior counseling experience of 1 years in a hospital or Academic Counselor desirableShould possess good communication.Role &amp; ResponsibilitiesCounseling the patients regarding their Treatment and surgeryHelping patients choose the best treatments by explaining the same.Communicating and coordinating with doctors , and patients on regular basis.Role: CounselorIndustry Type: Medical Services / HospitalEmployment Type: Full Time, PermanentUG: Any GraduatePG: Post Graduation Not RequiredJob Type: Full-timePay: &#8377;20,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>

Financial Counsellor

<ul><li>Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment.</li><li>Assisting patients in filling forms required by the Doctor for the first consultation, by explaining to them components that they are unclear about.</li><li>Understanding from patients their chief concerns, their history and providing the doctor with all the relevant information to ensure that the Doctor has a better understanding of the patient</li><li>Educating patients in simple words the treatment approach, the pricing in details, the expected recovery and all other details enabling patients to make an informed decision</li><li>Ensuring that all sales interactions are done in a patient-centric approach</li><li>Assuring patients basis their diagnosis, treatment prescription on their recovery and convincing them to take the treatment program; including sharing success stories, cracking barriers and involving the Doctor where needed to clarify clinical doubts</li><li>Convincing patients to commit to the treatment program and ensuring they complete it to experience recovery</li><li>Establishing a tone of empathy that helps to resolve any patient complaints or conflicts</li><li>Prioritize patient satisfaction throughout the patient journey to build long-term relationships</li><li>Collaborate with calendar management team to optimize scheduling and streamline patient interactions</li><li>Ensure a professional and well-maintained appearance personally and collaborate closely with doctors, housekeeping staff, support functions, and other team members to keep the clinic premises welcoming and to create a patient-centric environment</li><li>Responsible for day-to-day operations &amp; overall financial performance of the clinic</li><li>Maintain counselor reports daily</li><li>Coordinating with finance department (Invoices, Getting Discount Approval, Billing)</li><li>Qualifications &amp; Skills:</li><li>HSC/Graduate</li><li>Must know Microsoft Excel</li><li>Previous experience in patient counseling, customer service, or related roles, with a focus on grooming</li><li>Proven sales experience and the ability to meet or exceed sales targets</li><li>Excellent interpersonal and communication skills, with a genuine passion for patient care</li><li>Software Efficiency</li><li>Shift Timing: Any shift timing of 8 hours between 7:00 AM to 9:00 PM, (should be flexible with the shifts</li></ul>Job Type: Full-timePay: &#8377;25,000.00 - &#8377;35,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Application Question(s):<ul><li>when did you complete your graduation?</li></ul>Work Location: In person

PATIENT COUNSELLOR

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Patient Counselor

Patient Counselor (Gurugram)

Patient Counselor

Patient Counselor

Patient & Financial Counselor

Financial Counsellor

PATIENT COUNSELLOR