patient counselor

Bommu Herbals Pvt Ltd

Position OverviewThe Patient Counselor serves as the primary liaison between patients, their families, and the treating consultants. This role is responsible for guiding patients through diagnosis and treatment options, addressing concerns with empathy, and ensuring a seamless consultation experience. The counselor also supports emotional well-being, maintains accurate records, and contributes to patient conversion and retention.Key Responsibilities<ul><li>Counsel outpatients and their families regarding diagnosis and available cancer treatment options.</li><li>Address patient concerns, clarify queries, and reassure them about hospital services.</li><li>Act as the primary point of contact between patients, families, and treating consultants.</li><li>Handle patient queries with empathy, patience, professionalism, and service orientation.</li><li>Coordinate with doctors and front office staff to ensure smooth patient consultations.</li><li>Maintain accurate counseling records, conversion statistics, and patient feedback.</li><li>Provide emotional support to patients and families during treatment decision-making.</li><li>Generate daily, weekly, and monthly reports on patient conversion ratios and trends.</li><li>Follow up with connected patients regularly to encourage treatment adherence.</li><li>Counsel patients on precautions, diet plans, yoga practices, and emotional motivation.</li><li>Ensure compliance with hospital policies, AYUSH/NABH standards, and NOC formalities.</li></ul>Desired Candidate Profile<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Hospital Management (UG/PG).</li><li>Minimum 3&ndash;5 years of patient counseling experience in the healthcare sector/hospitals.</li><li>Strong communication skills; soft-spoken, polite, and empathetic demeanor.</li><li>Prior exposure to hospital operations; immediate joiners preferred.</li><li>Ability to generate and analyze patient conversion reports.</li><li>Experience in counseling patients on lifestyle modifications (diet, yoga, emotional well-being).</li><li>Commitment to compliance with Ayurveda hospital standards and patient-centric service.</li></ul>Reporting<ul><li>Reports to: Medical Director / Senior Consultant</li><li>Coordinates with: Doctors, Front Office Executives, Customer Care Executives</li></ul>Job Type: Full-timePay: ₹20,000.00 - ₹30,000.00 per monthWork Location: In person

Patient Counselor( Hospital)

That's My Job.

We are hiring patient support executive.<ul><li>Act as the primary point of contact for patients, ensuring smooth onboarding, appointment scheduling, and treatment follow-ups.</li></ul><ul><li>Clearly explain treatment plans, services, and procedures to patients and address queries with empathy and professionalism.</li></ul><ul><li>Maintain accurate and up-to-date patient records, consent forms, and other relevant documentation.</li></ul><ul><li>Coordinate with doctors, therapists, billing teams, and other departments to ensure timely delivery of services to the patient.</li></ul><ul><li>Collect patient feedback and promptly address concerns or complaints, ensuring patient satisfaction.</li></ul><ul><li>Look after administrative tasks at the clinic such as billing, medicine stock management and dispensing, upkeep and maintenance.</li></ul>Contact - 8530813305Job Types: Full-time, PermanentPay: ₹25,000.00 - ₹30,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Education:<ul><li>Higher Secondary(12th Pass) (Preferred)</li></ul>Experience:<ul><li>Patient support : 1 year (Preferred)</li><li>Healthcare or nursing : 1 year (Preferred)</li></ul>Work Location: In person

Patient Counselor

Aastha Hospital

To provide information and guidance to patients about their medical conditions and treatment options, coordinating with doctors and other healthcare providers, and assisting patients in making informed decisions. Key duties involve explaining procedures and costs, managing patient records, providing follow-up care, and counselling patients for admission, surgery or other medical interventions. The role requires strong communication, organisational, and interpersonal skills to ensure a smooth and supportive patient experience.Qualification: Bachelor Degree in Psychology or Equivalent.Preference shall be given to candidate with three or more years of experience as a Patient Counsellor in a Mother &amp; Child care Hospital/Multi speciality hospital.Job Type: Full-timePay: ₹25,000.00 - ₹35,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>total work: 7 years (Required)</li><li>Digital Marketing in a Multispecility Hospital: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Epione pain Management center

We are Hiring !!!Role: Patient CounsellorQualification: Any DegreeExperience: Min 1 yrShift: No night shiftLocation: Egmore, ChennaiJob Description:<ul><li>Counsel patients and their families regarding diagnosis, treatment plans, procedures, and hospital processes.</li><li>Provide emotional and psychological support to patients, especially those dealing with long-term or critical illnesses.</li><li>Coordinate with doctors, nurses, and other departments to ensure timely communication of treatment-related information.</li><li>Explain financial estimates, insurance coverage, and available payment plans when necessary.</li><li>Assist in pre-admission and discharge processes by guiding patients and families through documentation and formalities.</li><li>Follow up with patients to ensure post-treatment continuity and satisfaction.</li><li>Maintain patient confidentiality and adhere to hospital policies on patient rights and dignity.</li><li>Provide support during grief, loss, or end-of-life care, in coordination with the medical team.</li><li>Organize and participate in patient education programs or support groups.</li><li>Maintain accurate records of counselling sessions, patient concerns, and follow-up actions.</li></ul>Interested candidates contact HR - 9962652111Job Type: Full-timePay: ₹20,000.00 - ₹30,000.00 per monthWork Location: In person

Financial Patient Counselor

Dr. Agarwal's Eye Hospital - Adyar Branch

Job SummaryDr Agarwals Eye Hospital is hiring fresh graduates for the role of Patient Counsellor. Selected candidates will undergo a 2-month Counsellor Academy certification program with a starting monthly stipend of ₹10,000. Upon successful completion, candidates will receive a 100% job offer within our hospital network with the monthly salary from ₹18,000.Key Responsibilities<ul><li>Counsel patients based on doctor&rsquo;s reports and treatment advice</li><li>Explain procedures, investigations, and tariffs clearly</li><li>Coordinate with doctors and centre heads for surgery scheduling</li><li>Prepare surgery lists and maintain procedure checklists</li><li>Handle patient follow-ups and tele-calling</li><li>Maintain daily counselling and conversion reports</li><li>Coordinate with TPA / Insurance teams for pre-authorizations</li><li>Verify documents related to credit billing before surgery</li></ul>Eligibility<ul><li>Graduation (Arts or Science &ndash; any specialization)</li><li>Minimum 70% in Class X &amp; XII</li><li>Freshers preferred (healthcare / sales exposure is a plus)</li></ul>Training &amp; Benefits<ul><li>2-Month Certified Training Program</li><li>Stipend starting from ₹10,000 per month (Earn while you learn)</li><li>100% Job Offer on successful completion</li><li>Certification &amp; Convocation</li></ul>For more details, kindly contact 730_50_588_57 / 7708836218- Sudhakar HRJob Type: FresherPay: From ₹10,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Patient Counselor - Freshers

Dr. Shikha Aesthetics

Role Overview:We are looking for a confident and empathetic Aesthetics Clinic Counselor to manage patient consultations, explain aesthetic and surgical procedures, and assist in converting inquiries into confirmed treatments and surgeries.Key Responsibilities:Counsel patients for aesthetic and cosmetic surgical procedures (in-clinic &amp; online)Explain treatment plans, procedures, pricing, and post-care clearly and ethicallyHandle patient inquiries via WhatsApp, calls, and walk-insCoordinate appointments, investigations, surgery dates, and follow-upsMaintain patient records and ensure smooth pre- &amp; post-surgery communicationWork closely with doctors and clinical staff to ensure patient satisfactionJob Type: Full-timePay: ₹20,000.00 - ₹40,000.00 per monthWork Location: In person

Aesthetics Counsellor

Qi Spine Clinic

Patient Counselor &ndash; Job DescriptionKey Responsibilities:<ul><li>Make every patient feel comfortable during all visits.</li><li>Help patients fill out forms and understand consultation requirements.</li><li>Understand patient concerns and share important details with the doctor.</li><li>Explain treatment plans, pricing, and expected recovery in simple language.</li><li>Ensure all interactions are patient-focused.</li><li>Convert patients to start treatment and generate revenue for the clinic.</li><li>Encourage patients to complete their full treatment program.</li><li>Share success stories and involve doctors to clear clinical doubts.</li><li>Handle patient complaints with empathy.</li><li>Build long-term patient relationships and ensure satisfaction.</li><li>Coordinate with scheduling team for smooth appointments.</li><li>Maintain a neat appearance and support a clean, patient-friendly clinic environment.</li><li>Support daily clinic operations and financial tasks like billing and discounts.</li><li>Maintain daily counselling reports.</li><li>Converting patient to take treatment and generating revenue</li></ul>Qualifications &amp; Skills:<ul><li>HSC/Graduate with proficiency in Microsoft Excel.</li><li>Experience in patient counseling, customer service, or sales (healthcare preferred).</li><li>Strong communication, interpersonal, and persuasion skills.</li><li>Proven sales ability and a passion for patient care.</li><li>Tech-savvy and efficient with relevant software tools.</li></ul>Training:<ul><li>A 15-day comprehensive training program will be provided, followed by a performance evaluation before assuming full responsibilities.</li></ul>Shift Timing: Flexible 8-hour shifts between 7:00 AM &ndash; 9:00 PM.Job Type: Full-timePay: ₹25,000.00 - ₹35,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Application Question(s):<ul><li>when did you complete your graduation?</li><li>How do you work with doctors and patients ?</li></ul>Language:<ul><li>English, Hindi (Preferred)</li></ul>Work Location: In person

PATIENT CARE COUNSELLOR

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5398 patient counselor jobs NEAR_ME

Patient Counselor( Hospital)

Patient Counselor

Patient Counselor

Financial Patient Counselor

Patient Counselor - Freshers

Aesthetics Counsellor

PATIENT CARE COUNSELLOR