patient engagement coordinator

Hire Hangar

<div>Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career.<h1 class="jobSectionHeader">
Digital Patient Engagement Coordinator</h1><h2 class="jobSectionHeader">
About the Role</h2>
We&rsquo;re seeking a part-time Digital Patient Engagement Coordinator to manage incoming inquiries&mdash;primarily via SMS&mdash;and provide light phone consultation support as needed. This is not a traditional call-center position; instead, you&rsquo;ll leverage technology to build trust with prospective clients by asking thoughtful questions, understanding their health and wellness needs, and guiding them to the next step in their journey.
You&rsquo;ll work in a flexible, on-call capacity throughout the day, quickly responding to leads as they come in. During slower periods, you won&rsquo;t have active tasks but must remain available to engage new inquiries. This role is perfect for someone who is tech-savvy, curious, empathetic, and comfortable discussing wellness topics in a consultative manner. If you&rsquo;re seeking a part-time opportunity to supplement existing commitments, we&rsquo;d love to talk.<h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Prompt Lead Response<ul><li>
Monitor and respond to SMS inquiries in a timely, professional manner.</li></ul></li><li>
Consultative Conversations<ul><li>
Ask relevant, open-ended questions about health goals and past experiences to better understand the individual&rsquo;s situation.</li></ul></li><li>
Scheduling<ul><li>
Coordinate phone consultations via Calendly (or similar tools) if a deeper conversation is requested.</li></ul></li><li>
Intake &amp; Documentation<ul><li>
Accurately capture client details in the CRM and scheduling platforms (training provided)</li></ul></li><li>
Relationship Building<ul><li>
Demonstrate empathy, curiosity, and genuine interest in each client&rsquo;s background to help them feel supported.</li></ul></li><li>
Follow-Up<ul><li>
Conduct brief, personalized follow-ups if leads need additional information or a reminder to schedule an appointment.</li></ul></li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
Tech-Savvy: Ability to learn new platforms quickly; experience with CRMs, telehealth software, or scheduling tools is a plus.</li><li>
Excel Experience: Comfortable setting up basic spreadsheets or running simple reports if needed.</li><li>
Strong Communication Skills: Excellent written skills for SMS outreach, plus clear verbal communication for phone chats.</li><li>
Curiosity &amp; Empathy: Genuinely interested in clients&rsquo; goals, concerns, and health journeys.</li><li>
Healthcare/Wellness Interest: Familiarity or enthusiasm for telehealth, chiropractic, physical therapy, or concierge medicine is beneficial.</li><li>
Reliable Availability: Able to respond promptly throughout the day, especially during East Coast business hours (estimated 16:00&ndash;24:00 GMT).</li><li>
Attention to Detail: Meticulous in record-keeping, updating systems, and following privacy guidelines.</li></ul><h2 class="jobSectionHeader">
Working Conditions</h2><ul><li>
Location: Remote, part-time position.</li><li>
Hours: Flexible schedule; must be available to respond rapidly to inbound leads as they arise.</li><li>
Compensation: Competitive part-time base salary.</li></ul><h2 class="jobSectionHeader">
Why Join Us</h2><ul><li>
Meaningful Engagement: Move beyond scripts and truly connect with clients, helping them access the resources they need.</li><li>
Flexible Work Style: Part-time structure with personal flexibility while still meeting crucial response times.</li><li>
Ongoing Training: Get hands-on experience with in-demand tools such as Go High Level, DrChrono, and Calendly.</li><li>
Team Culture: Collaborate in an environment that values empathy, curiosity, and genuine care for client outcomes.</li></ul>
We connect top talent with vetted employers, competitive pay, and real growth opportunities.</div>

Digital Patient Engagement Coordinator

DM Clinical Research

<div>DM Clinical Research, the largest privately-owned Research Management Organization in the Houston area and one of the top fifty in the country, is looking for a Patient Engagement Specialist for their Patient Marketing Department. Please note this position will be paid on an hourly basis.
Responsibilities: 
A Patient Engagement Coordinator for DM Clinical Research (DMCR) will be responsible for but 
not limited to:<ul><li>
Completing DMCR-required training, including GCP and NIH.</li><li>
Engaging diverse populations to volunteer as participants in diverse research studies.Capturing required metrics in company databases while adhering to IRB and HIPAA 
guidelines for data collection, to drive ongoing evaluation of program operations</li><li>
Analyzing daily metrics in all databases to assess individual and team performance</li><li>
Initiating data-driven improvements for engagement, enrollment, and retention 
processes</li><li>
Learning process of engagement and enrollment after training and observation by 
Clinical Research Coordinator and Principal Investigators (PIs).</li><li>
Communicating closely with patients, providers, clinical team, outreach workers, and other staff to promote participation and achieve patient engagement metrics established management team.</li><li>
Utilizing electronic medical records and health center workflow to maximize patient 
engagement and minimize interruptions to clinical processes.</li><li>
Assist with creation and execution of patient marketing collateral
</li><li>Social media management for patient marketing</li></ul>
Experience and Skills Required:<ul><li>
Beginning follow-up process to maintain contact with participants already enrolled in the program.</li><li>
Flexibility to work evenings and weekends.</li><li>
Bachelor&rsquo;s Degree required
</li><li>Some social media/marketing experience preferred</li><li>
Graphic design experience is a plus but not required</li></ul></div>

Patient Engagement Specialist

Bupa Arabia

<div>
 
 Job Description
 
 
 
 Responsible for delivering medical engagement Department&rsquo;s strategies for an assigned population through various communication channels. This role requires a deep understanding of healthcare, digital technologies, and patient engagement to ensure effective communication and support for the target population.
 
 
 
 Population &amp; Data Analysis
 
 
 
 <ul>
 <li>
 Identify specific healthcare challenges and opportunities within the population.
 </li>
 <li>
 Develop profiles or personas of the target population to better understand their unique requirements.
 </li>
 <li>
 Utilize data analytics to monitor the effectiveness &amp; overall engagement.
 </li>
 <li>
 Get involved in data-driven decisions to optimize engagement efforts
 
 
 </li>
 </ul>
 
 Compliance and Quality Assurance
 
 
 
 <ul>
 <li>
 Ensure compliance with healthcare regulations and industry standards.
 </li>
 <li>
 Implement quality assurance processes to maintain high standards of care.
 
 
 </li>
 </ul>
 
 Patient Education &amp; Team Cooperation
 
 
 
 <ul>
 <li>
 Develop and deliver educational material and resources to empower patients with the necessary tools that aid them in making informed healthcare decisions.
 </li>
 <li>
 Provide guidance and support to other team members whenever needed.
 </li>
 <li>
 Adopt a collaborative and inclusive mindset &amp; team culture.
 </li>
 <li>
 Ensuring task accomplishments on time despite team&rsquo;s bearable challenges.
 
 
 </li>
 </ul>
 
 Performance Metrics &amp; Cost Awarness
 
 
 
 <ul>
 <li>
 Define and track key performance indicators (KPIs) to measure the success of medical engagement initiatives.
 </li>
 <li>
 Adjust strategies based on KPI outcomes.
 </li>
 <li>
 Manage the cost allocated for medical engagement initiatives, ensuring cost-effectiveness and efficiency.
 </li>
 <li>
 Support in managing the cost allocated for medical engagement initiatives, ensuring cost effectiveness and efficiency.
 
 
 </li>
 </ul>
 
 Medical / Digital Services Management
 
 
 
 <ul>
 <li>
 Manging the front door engagement channels which include:
 </li>
 <li>
 Medication Refill.
 </li>
 <li>
 Home-Based Lab.
 </li>
 <li>
 Home Healthcare Services Support.
 </li>
 <li>
 Medical Report Interpretation.
 </li>
 <li>
 Lab Results Interpretation.
 </li>
 <li>
 Mobile Application Functions.
 </li>
 <li>
 Electronic Health Records.
 </li>
 <li>
 Symptoms Checker.
 </li>
 <li>
 Medical Chat Bot.
 </li>
 <li>
 Telemedicine Scheduling Support
 </li>
 <li>
 Remote Patient Monitoring Support.
 </li>
 <li>
 Digital Patient Engagement.
 </li>
 <li>
 E-Care Engagement.
 </li>
 <li>
 Providing medical services on daily basis through the following channels:
 </li>
 <li>
 Inbound/Outbound Calls.
 </li>
 <li>
 Backend Platform/Bupa App Services.
 </li>
 <li>
 Doctor Chat Bot.
 </li>
 <li>
 Email Support.
 
 
 </li>
 </ul>
 
 Stakeholder Collaboration
 
 
 
 <ul>
 <li>
 Collaborate with healthcare providers, specialists, and partners to ensure a seamless patient experience.
 </li>
 <li>
 Sustain an excellent relationships with key stakeholders to improve medical engagement.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Extensive experience in healthcare management and patient engagement.
 </li>
 <li>
 Strong leadership and time manamgement skills.
 </li>
 <li>
 Proficiency in digital healthcare technologies.
 </li>
 <li>
 Excelent communication and interpersonal skills.
 </li>
 <li>
 Knowledge of healthcare regulations and compliance requirements.
 </li>
 <li>
 Valid Saudi Commision for Health Specialty (SCFHS) lisence.
 
 
 </li>
 </ul>
 Education
 
 
 Medical Degree (Bachelor).
</div>

Manager - Integrated Care Services (TPA)

لدله الصحية

<div><div><div><div><h4 class="jobSectionHeader">Senior Specialist - AdministrationFull Time</h4></div><div>
Posted On: Sunday, March 8th, 2026</div></div></div><div><div>
Description</div><div>
Job Purpose
To lead and support the planning and execution of patient engagement initiatives that foster meaningful interactions, enhance satisfaction, and promote a patient-centered culture across the hospital. Roles and Responsibilities Key Accountabilities Areas Key Activities Organizational Accountabilities:<ul><li>Ensure work is performed based on approved policies, processes, procedures, and instructions</li><li>Identify opportunities for continuous improvement of systems, processes and practices taking into account leading practices, cost reduction and productivity improvement</li><li>Ensure day-to-day activities are properly performed in line with policies and procedures</li><li>Follow-up on escalated cases/issues of subordinates to ensure they are closed efficiently and in a timely manner Functional Accountabilities:</li></ul>
 Design and implement patient engagement programs aligned with hospital strategy and patient experience goals
 Conduct advanced analysis of patient feedback and behavior to identify areas for improved communication and involvement
 Collaborate with clinical and support departments to co-create patient-centered processes and touchpoints
 Lead focus groups, advisory councils, and other patient involvement platforms to gather insights
 Support the development of educational materials and digital engagement content tailored to patient needs
 Monitor patient engagement KPIs and contribute to regular reporting for leadership
 Act as a liaison between patients and departments to ensure concerns and suggestions are addressed proactively
 Mentor junior staff and provide guidance on engagement tools, language, and patient interaction strategies
 Drive continuous improvement based on patient feedback, perception data, and best practices
 Ensure alignment with regulatory and accreditation standards related to patient rights and communication</div></div><div><div>
Requirements</div><div>
Key Contacts Key Internal Stakeholders Key External Stakeholders
 Operations and IT Teams
 Clinical Departments (Nursing, Physicians)
 Marketing and Communications
 Quality and Patient Safety Teams
 All staff
 Patients and Families
 Ministry of Health (MOH)
 Accreditation Bodies (e.g., CBAHI)
 Benchmarking and performance analytics vendors
Job Qualifications and Requirements Knowledge and Experience
 5&ndash;7 years of experience in patient engagement, experience, or healthcare communication
 Strong understanding of patient rights, engagement strategies, and experience measurement tools
 Familiarity with Saudi healthcare regulations and accreditation standards (e.g., CBAHI, JCI) Education and Certifications
 Bachelor&rsquo;s degree in Healthcare Administration, Communication, Psychology, or related field Skills
 Excellent interpersonal and communication skills
 Strong project management and facilitation abilities
 Data analysis and insight generation from surveys or patient feedback
 Proficiency in tools such as Excel, PowerPoint, and patient experience platforms
 Fluency in English and Arabic are a plus
 Empathetic, culturally sensitive, and service-oriented mindset Attitude
 Strong Work Ethic
 Dependability and Responsibility
 Possessing a Positive Attitude
 Adaptability
 Honesty and Integrity
 Self-Motivated
 Motivated to Grow and Learn
 Strong Self-Confidence Conditions
 This job description will become effective from the date signed by the employee.
 This job description shall be subject to periodic review and may be changed at any time, in consultation with the employee</div></div><div><div>
Summary</div><div><div><div><div>
Experience Required:</div><div><div>
5 year(s) minimum</div></div></div><div><div>
Career Level:</div><div><div>
Senior</div></div></div></div></div></div><div>
Languages</div></div>

Senior Specialist - AdministrationFull Time

Lumina Care

Company overview: Lumina Care is focused on unifying, coordinating, and managing care for geriatric patients in nursing facilities and at home. We offer a range of services to improve health outcomes and quality of life for patients, including afterhours telehealth, transitional care, chronic care, remote patient monitoring, behavioral health and telehealth psychiatry.Job title: Clinical Program FacilitatorPurpose/Summary: The Clinical Program Facilitator serves as the primary on-site representative of Lumina Care, responsible for building strong relationships with partner facilities and onboarding patients into Lumina Care&rsquo;s clinical programs, including CCM, BHI, and CoCM. This role plays a critical part in ensuring a positive initial experience for patients, facility staff, and providers while supporting compliance, education, and operational excellence. The Facilitator also trains staff on the use of the Emma Care platform for after-hours telehealth services.Role &amp; Core Responsibilities: Patient &amp; Facility Engagement<ul><li>Serve as the on-site &ldquo;face of Lumina Care&rdquo; at partner facilities</li><li>Build and maintain positive working relationships with facility leadership, staff, and patients</li><li>Conduct patient onboarding for CCM, BHI, and CoCM programs</li><li>Educate patients and families on program benefits, consent, and participation requirements</li><li>Ensure patient enrollment documentation is completed accurately and timely</li></ul>Program Implementation &amp; Training <ul><li>Facilitate initial site visits for new facility implementations</li><li>Train facility staff and care teams on Lumina Care workflows and expectations</li><li>Provide hands-on training for the Emma Care platform, including after-hours telehealth functionality</li><li>Support troubleshooting and user adoption during the onboarding phase</li><li>Act as a liaison between facilities and Lumina Care clinical and operations teams</li></ul>Documentation &amp; Reporting <ul><li>Maintain accurate records of patient onboarding activity</li><li>Prepare and submit required reports, checklists, and visit summaries</li><li>Utilize tablets and mobile technology to complete documentation in real time</li></ul>Travel &amp; Logistics<ul><li>Travel to assigned facilities to conduct in-person onboarding and training</li><li>Coordinate schedules and visits with internal teams and facility contacts</li><li>Manage travel planning efficiently while maintaining professionalism and punctuality</li></ul>Qualifications: Required Qualifications<ul><li>High school diploma or equivalent required; associate or bachelor&rsquo;s degree preferred</li><li>Experience in healthcare, care coordination, patient engagement, or clinical operations</li><li>Strong interpersonal and communication skills with the ability to engage diverse populations</li><li>Proficiency in Microsoft Excel and Word</li><li>Comfortable using tablets, mobile applications, and web-based platforms</li><li>Ability to learn and train others on new technology systems (including Emma Care)</li><li>Reliable automobile with valid driver&rsquo;s license and insurance</li><li>Ability to travel up to 50% of the time</li></ul>Preferred Qualifications <ul><li>Experience working in a Skilled Nursing Facility</li><li>Experience onboarding patients or training staff</li><li>Familiarity with telehealth platforms</li><li>Bilingual (Spanish/English) a plus</li><li>Licensed Practice Nurse, Registered Behavior Technician or Community Health Worker experience</li></ul>Working conditions: Consistent with the Americans with Disabilities Act (ADA), Lumina Care provides reasonable accommodations to qualified individuals with disabilities unless doing so would cause undue hardship.Work Environment <ul><li>Combination of on-site facility visits and home office work</li><li>Frequent interaction with patients, caregivers, and facility staff</li><li>Potential exposure to infectious diseases</li><li>Use of tablet, laptop, and mobile devices</li></ul>Physical Requirements <ul><li>Standing, walking, and moving throughout facilities for extended periods</li><li>Sitting and typing for documentation and reporting</li><li>Light lifting of materials (up to 20 pounds) such as equipment or supplies</li><li>Ability to climb stairs and navigate facility environments</li></ul>Mental &amp; Cognitive Requirements<ul><li>Ability to multitask, prioritize, and manage time effectively</li><li>Strong attention to detail and accuracy</li><li>Ability to communicate complex information clearly and compassionately</li></ul>Schedule &amp; Travel<ul><li>Primarily weekday hours; occasional early mornings or extended days based on facility needs</li><li>Travel required up to 50%</li><li>Overnight travel will be required periodically</li><li>Weekend work is not routine but may occur occasionally based on program needs</li></ul>Compensation: $20-$40 per hour. Compensation is determined based on market range, experience, skills, education, and qualifications.List of other benefits. We offer a comprehensive and competitive benefits package to support our employees, including:<ul><li>Medical, Dental, and Vision Insurance</li><li>Paid Time Off (PTO)</li><li>Paid Holidays and Floating Holidays</li><li>Flexible Work Arrangements and Remote Work Options</li></ul>Summary: Lumina Care is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by law.Pay: $20.00 - $40.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Can you start ASAP?</li></ul>Experience:<ul><li>Multi-level management: 1 year (Required)</li></ul>License/Certification:<ul><li>Driver's License (Required)</li></ul>Ability to Commute:<ul><li>Houston, TX 77015 (Required)</li></ul>Work Location: Hybrid remote in Houston, TX 77015

Clinical Program Facilitator (CNA/LPN/Social Worker)

STEPBYSTEPSERVICE DMCC

Female Indoor Marketing &amp; Social Media Coordinator &ndash; Healthcare Clinic (Karama, Dubai)Do you want to work in a friendly, professional, and growing healthcare clinic in Karama and help manage digital patient engagement and social media marketing? We are looking for a motivated Marketing Coordinator to join our team.Requirements:<ul><li>Good command of English</li><li>Own visa / Husband visa preferred</li><li>Knowledge of Meta &amp; Facebook Ads</li><li>Strong WhatsApp follow-up and communication skills</li><li>Good Excel skills</li><li>Presentable and customer-centric personality</li></ul>Location: Karama, DubaiEmail your CV: abbas@hashtagtechno.com WhatsApp your CV: 050 657 0365Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Female Indoor Marketing & Social Media Coordinator

New England Life Care

<div>NELC is one of the fastest growing home infusion therapy services companies in New England and is the region&rsquo;s only non-profit home infusion provider. NELC is a hospital collaborative serving more than 70 hospital systems in Maine, New Hampshire, and Massachusetts. NELC was created by local hospitals to ensure their patients have access to a provider that reflects their commitment to excellence in patient care, quality, and service. Like our owner hospitals, NELC provides patient focused care.
New England Life Care has and continues to build a diverse, inclusive, and authentic workplace, so if you&rsquo;re energized by this opportunity, we encourage you to apply!
We currently have an opening for a Marketing Communications &amp; Content Coordinator. This position typically works Monday &ndash; Friday 8:00am &ndash; 5:00pm. 
Summary:
The Marketing Communications &amp; Content Coordinator plays a critical role in strengthening New England Life Care&rsquo;s brand presence and supporting strategic organizational growth. This role develops engaging content, supports internal and external communications, and ensures clarity, consistency, and compliance across all marketing channels. The coordinator partners closely with clinical, business development, HR, and operational teams to enhance provider awareness, employee engagement, recruitment visibility, and member value.
Benefits:<ul><li>
Health insurance</li><li>
Dental insurance</li><li>
Vision insurance</li><li>
Generous employer-matched 403b savings program</li><li>
Company paid: Life insurance, Short- and long-term disability insurance</li><li>
Paid time off</li><li>
And much more!</li></ul> 
Primary Responsibilities:<ul><li>
Develop and produce compelling content including patient education materials, social media posts, newsletters, white papers, videos, brochures, and landing pages.</li><li>
Support recruitment and retention initiatives through branded content in partnership with HR</li><li>
Write copies for campaigns, presentations, and digital channels that is easy to understand and aligned with NELC&rsquo;s voice and strategic goals</li><li>
Assist with development of storytelling and case studies featuring patient outcomes and member success</li><li>
Manage internal and external communications to ensure clear, accurate, and timely messaging</li><li>
Draft talking points, press releases, announcements, and media responses.</li><li>
Support public awareness opportunities.</li><li>
Assist with communications strategies for emergency operations and crisis response.</li><li>
Maintain employee engagement by developing messaging and content for PowerUp, NELC Connect, and organizational updates.</li><li>
Support HR with rewards and recognition programs, culture initiatives, benefit communications, and brand-forward content for recruitment campaigns.</li><li>
Ensure internal audiences are informed about organizational priorities, events, and milestones.</li><li>
Support outreach to member hospitals, referring providers, healthcare partners, and community stakeholders.</li><li>
Help develop outreach content highlighting NELC services, cooperative value, and member partnerships.</li><li>
Develop content for newsletters, articles, and provider-focused educational materials.</li><li>
Assist with website copy content, blog writing, and digital storytelling.</li><li>
Maintain and strengthen NELC&rsquo;s social media presence</li><li>
Provide editorial support across departments and ensure alignment with brand standards.</li></ul>
Educational and Professional Requirements:<ul><li>
Bachelor&rsquo;s degree is required, preferably in Marketing, Communications, Journalism, Public Relations, or a related field.</li><li>
1&ndash;3 years of work or internship experience in marketing, communications, PR, digital media, or content creation preferred.</li><li>
Strong writing and editing skills with the ability to communicate complex clinical and operational concepts clearly.</li><li>
Familiarity with website content management systems, social media platforms, and digital engagement tools.</li><li>
Ability to partner effectively across departments and work collaboratively in a mission-driven environment.</li><li>
Experience in healthcare, nonprofit, or cooperative organizations a plus.</li></ul>
Regulatory Requirements:<ul><li>
Ensure all marketing materials meet healthcare, privacy, and regulatory communication standards.</li><li>
Uphold brand integrity and reduce risk through consistent editorial review</li><li>
Support message development during high-risk events or organizational crises.</li></ul> 
''It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.'' 
EOE 

Monday &ndash; Friday 8:00am &ndash; 5:00pm</div>

Marketing Comm and Content Coordinator

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