patient enrollment specialist

HBox Inc

JOB TITLE &ndash; Patient Enrollment Specialist (Medical Assistant)<ul><li>Location: PHOENIX - Various clinics across Chandler/Gilbert (Travel Required)</li></ul>About HBox:HBox is a pioneering healthcare technology company dedicated to improving patient care through innovative remote patient monitoring solutions. We aim to empower patients and healthcare providers with real-time health data and analytics, enabling early intervention and fostering a proactive approach to health management.Job Summary:We are seeking a compassionate and tech-savvy Patient Enrollment Specialist to join our dynamic team. This role involves enrolling patients into our remote patient monitoring program at various clinics throughout Phoenix. You will be responsible for demonstrating how to take vital measurements using devices like blood pressure monitors and SPO2 sensors, educating patients on the program's benefits, and ensuring their comfortable and informed participation.Key Responsibilities:&middot; Travel to different clinics as per the provided roster to enroll patients into the remote patient monitoring program.&middot; Conduct demonstrations on how to use health monitoring devices, ensuring patients are comfortable and confident in taking their vitals.&middot; Educate patients on the program details, emphasizing how remote monitoring can prevent medical emergencies and improve their overall health.&middot; Maintain sensitive patient information with utmost confidentiality and care, following all guidelines and regulations.&middot; Ensure high-quality patient experience through compassionate interaction and effective communication.&middot; Work closely with clinic staff and healthcare providers to facilitate seamless enrollment and integration of the remote monitoring program.&middot; Troubleshoot any technical issues with the monitoring devices and assist patients with any queries or concerns.&middot; Document all patient interactions and feedback to continually improve the enrollment process and patient education materials.Requirements:&middot; Proven experience in a patient-facing role within healthcare settings.&middot; Familiarity with Electronic Medical Records (EMR) systems and proficiency in using technology.&middot; Excellent communication and interpersonal skills, with a natural ability to convey complex information clearly and compassionately.&middot; Ability to travel across Phoenix to various clinics as required.&middot; Demonstrated compassion and a patient-first attitude, with a commitment to providing high-quality care.&middot; Strong organizational skills and the ability to follow strict guidelines and procedures.&middot; Prior experience in health education, nursing, or related fields is a plus.Qualifications:&middot; A degree or certification in healthcare, nursing, health education, or related field is preferred.&middot; Experience with remote patient monitoring systems and health technology is highly desirable.&middot; Must have a valid driver's license and reliable transportation for travel purposes.&middot; Speaking Spanish is a plus, catering to a diverse patient demographic.Job Types: Full-time, ContractPay: $20.00 - $22.00 per hourExpected hours: 40 per weekJob Type: Full-timePay: $20.00 - $22.00 per hourBenefits:<ul><li>Paid time off</li></ul>Ability to Commute:<ul><li>Chandler, AZ 85286 (Required)</li></ul>Ability to Relocate:<ul><li>Chandler, AZ 85286: Relocate before starting work (Required)</li></ul>Work Location: In person

Medical Assistant (Patient Enrollment Specialist)

Headlands Research

<div><div>At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.</div>

The Role
Under the supervision of the Patient Recruitment Manager, the Patient Recruitment Specialist will work remotely and be responsible for all recruitment related activities for assigned clinical trials. This includes but is not limited to mastery of protocol specific inclusion/exclusion criteria, participation in the development of recruitment strategies and plans, and the tracking of recruitment results. The Patient Recruitment Specialist will mainly be responsible for phone screening potential study participants, entering information into the clinical database, and scheduling potential participants for on-site visits. 


Duties/Responsibilities
<ul><li>Make 60+ outbound calls a day, responding to patients that are interested in participating in a clinical trial; assess preliminary subject eligibility against protocol specific inclusion and exclusion criteria</li>
<li>Answer incoming calls from potential study patients and assess preliminary subject eligibility against protocol specific inclusion and exclusion criteria</li>
<li>Pass qualified patients onto the Sr. Patient Recruitment Specialist for more detailed medical pre-screening</li>
<li>Develop and maintain working knowledge of assigned medical indications</li>
<li>Review patient database, vendor portals and other electronic platforms as required to identify potential study patients and initiate contact</li>
<li>Ensure accurate collection and entry of patient information into the relevant databases while on the phone</li>
<li>Ensure courteous and efficient service is provided to all callers</li>
<li>Support other members of your team as well as cross-functional team members</li>
<li>Attend and contribute to department meetings</li>
<li>Performing other administrative tasks, as required.</li></ul> 


Qualifications
<ul>
<li>Bachelor's degree, Associate's degree or equivalent preferred</li>
<li>Prior experience delivering excellent customer service is required; call center experience a plus</li>
<li>Medical terminology knowledge a plus</li>
<li>Bilingual (Spanish/English) a plus</li>
<li>Prior inside sales experience a plus</li>
<li>Experience with Salesforce a plus</li>
<li>Passion for communicating to people</li>
<li>Possess exceptional organizational skills and attention to details</li>
<li>Display excellent verbal and written communication skills</li>
<li>Able to quickly adapt to changes in responsibilities, workloads and priorities</li>
<li>Be a fast learner with capacity to retain and differentiate key enrollment criteria across clinical trials</li>
<li>Demonstrate a focus on process improvement and be capable of articulating ideas for improving efficiency and maximizing results</li>
<li>Possess well-developed interpersonal skills and an ability to work well independently, as well as with co-workers, peers, supervisor and external customers</li>
<li>Able to maintain confidentiality with HIPAA guidelines, patient information and other sensitive information</li>
<li>Demonstrate professionalism, sense of urgency and self-motivation to achieve required metrics</li></ul></div>

Patient Recruitment Specialist

Mosaic Pharmacy Service

Description: Patient Enrollment Representative Company Profile Medicines are powerful &mdash; they can prevent and heal disease, but they can also be costly, ineffective or even harmful if not prescribed and taken correctly. The team at Mosaic Pharmacy Service is helping people get more from their medicines&trade;. Mosaic Pharmacy Service provides comprehensive pharmacy care to medically complex and vulnerable seniors. We provide a patient-focused, pharmacist-driven care model in collaboration with health systems, assisted living facilities and health plans. Our goal is to help our patients feel better about the medications they take every day by simplifying medication regimens, improving adherence, and driving positive outcomes. Mosaic is looking for caring, motivated, and creative individuals to join our team for an innovative new career opportunity. Job Overview As a Patient Enrollment Representative, you are a great communicator who is energized, empathetic, and ready to serve at the frontline of helping seniors and their caregivers. In this role, you&rsquo;ll interact by phone with prospective patients who are interested in learning more about Mosaic and how to enroll. You will be responsible for clearly communicating the value of our service to patients who may ask general questions, request specific information, or need assistance with issues. This role requires strong communication and listening skills that demonstrate compassion and empathy. This is a chance to join a highly motivated team that makes a difference in the lives of people every day Job Duties: Make an average of 120 outbound calls per day to prospective patients using call center technology to educate, inform, and answer questions about available services; enroll patients in the program and schedule an onboarding call with a pharmacy technician. Clearly and compellingly communicate on behalf of Mosaic Pharmacy Service using an approved script provided by the organization. Guide prospective members through the enrollment process, ensuring they understand the commitment and steps to becoming a Mosaic patient. Maintain a positive, professional, and enthusiastic tone on every call. Consistently meet departmental performance metrics (e.g., outbound calls, average appointments scheduled per day, schedule adherence, quality targets, etc.). Escalate patient complaints or concerns promptly to the appropriate supervisor. Appropriately track and record patient interactions/outcomes, and schedule enrollment appointments in Mosaic&rsquo;s technology systems, ensuring accurate documentation. Accept and respond to inbound calls from prospective or current patients, addressing inquiries and completing calls according to procedure. Make follow-up calls as needed to reschedule patients, confirm appointments, and ensure completion of onboarding steps. Demonstrate a strong understanding of Mosaic&rsquo;s offerings to maintain effective, informative conversations with patients. Show discretion and empathy when working with sensitive or confidential patient information. Apply excellent written, verbal, and interpersonal communication skills to deliver accurate information, manage challenging conversations, and uphold Mosaic&rsquo;s standards of professionalism. Use multiple communication channels including sending digital messages to support patient onboarding and ensure timely completion of the enrollment process. Adhere to all required scripting, processes, and protocols. Collaborate with providers (doctors&rsquo; offices) to review the status of patient onboarding and support a smooth transition into Mosaic&rsquo;s services. Always observe all patient confidentiality laws and organizational guidelines. Benefits Annual accrual 160 hours of Paid Time Off 401(k) Plan with employer matching contribution Health, dental, vision insurance Health savings account (HSA) Life insurance Quarterly incentive program We strongly encourage candidates from all backgrounds and every walk of life to apply. We are committed to creating an inclusive and diverse workforce. Every person on our team brings their own unique perspective and it&rsquo;s what makes our products better and our work more rewarding. We&rsquo;re eager to support you so that you can do work you&rsquo;re proud of Requirements: Education High School Diploma, GED, or equivalent is required Experience At least 1 year of contact center, patient-facing provider (doctor) office, or customer service experience is required Prior experience with CRM systems, data entry skills, enrollment communications, quickly learning online management software platforms while multi-tasking on calls strongly preferred Additional Matters This is a full-time position. Employee will work remotely from home Days worked at are Monday through Friday; 40 hours worked per week with shifts between the hours of 9:00 am and 6:30 pm Eastern time and Saturday 10:00 am-2:00 pm. Schedule assigned upon hire. Bilingual/English+Spanish fluency is a plus. Work from home requirements: Qualified applicants must have reliable Internet service (with a minimum of 100 Mbps) and ethernet access at your home. Mosaic will provide equipment (keyboard, monitor, laptop computer, headset etc.). All applicants must provide their own workspace furniture and ensure a secure, quiet workspace free from personal distractions and interruptions. If you experience performance or technology issues, and are within 30 miles of Sterling, Virginia, you may be asked to come on site for further training and technology support. Employee will be required to sign acknowledgement of these job requirements. Work Location: Remote

Patient Enrollment Representative

Minerva Research Solutions

<div><h2 class="jobSectionHeader">Job description</h2>
Minerva Research Solutions is a clinical trial management service provider. We aim to transform the landscape of healthcare and research with our quality clinical services. We support the biotech, medical, and pharma industries through all phases of the clinical trial lifecycle.
Our services include Data Operation, Recruitment Services, and Regulatory. Our goal is to speed up the lifecycle of novel therapies through streamlined processes, stringent timelines &amp; real-time solutions. Our clinical trial support services &amp; consultations are tailored to foster your product and requirements. 
 
We aim to deliver high-quality data and solutions to make your clinical trials a success. We follow stringent FDA and GCP regulations throughout all phases of the clinical trial process. 
 
Minerva Research Solution is looking for dynamic individuals in the role of Patient Enrollment Specialist responsible for screening new leads, conducting follow-ups, and documenting participants for assigned active clinical trials. This specialist contributes significantly to clinical trials by building a comprehensive database in the Clinical Trial Management System (CTMS) of willing and qualified study volunteers.
Industry:<ul><li>
Information Technology &amp; Services</li><li>
Hospital &amp; Health Care</li><li>
Clinical-Trials and Research Industry</li></ul>
Key Responsibilities:<ul><li>
Conduct phone interviews and screenings for prospective clinical study participants in US.</li><li>
Maintain an organized database of clinical study participants.</li><li>
Develop outreach strategies to enhance participant recruitment.</li><li>
Interact directly with study participants via phone calls, SMS, etc.</li><li>
Collaborate with Medical Staff (CRCs) to ensure adequate subject recruitment for each study.</li><li>
Enhance and maintain study documentation and volunteer records, including consent forms.</li><li>
Assist in sales, marketing, and outreach efforts as needed.</li><li>
Provide accurate study-related information to participants in US.</li><li>
Cultivate a safe, positive, and fast-paced work environment.</li><li>
Undertake other related duties and participate in special projects as assigned.</li></ul>
Behavioral Competencies:<ul><li>
Conceptual capability, problem-solving, and decision-making ability.</li><li>
Strong commitment to teamwork, work ethics, and etiquette.</li><li>
Effective planning and organizing skills with priority setting.</li><li>
Proactive knowledge and information sharing within the team.</li><li>
Customer-focused with strong communication skills.</li><li>
Active learning attitude with a continuous improvement mindset.</li></ul>
Minimum Qualifications:
Essential:<ul><li>
Bachelor&rsquo;s Degree in BDS, Pharm-D.</li><li>
Good knowledge of Clinical Trials.</li><li>
Computer literate with good knowledge of MS Office.</li><li>
Proficiency in the English language written and spoken both.(MANDATORY)</li><li>
Therapeutic Communication in English with US accent is preferred.</li><li>
6 months to 1 year experience in a relevant field.</li></ul>
Benefits:<ul><li>
Competitive salary and performance-based bonuses.</li><li>
Quarterly Bonus Structure.</li><li>
Medical health insurance coverage for you and your family (Spouse &amp; Children).</li><li>
Employees Old-age benefits coverage.</li><li>
40-hours Week.</li><li>
Exposure to US Market.</li><li>
Professional learning and development support.</li><li>
Generous vacation and paid time off.</li><li>
Employee assistance programs for mental health.</li><li>
Company-sponsored events and team-building activities.</li><li>
Diverse, professional and inclusive work environment.</li><li>
Opportunities for career growth.</li><li>
Cutting-edge technology and tools.</li><li>
Family-friendly policies, including parental leave.</li><li>
Commuter benefits or transportation assistance.</li><li>
Social responsibility and community involvement programs.</li></ul>
Openings:<ul><li>
Equal opportunity employers</li><li>
Full-time</li><li>
On-site job (Night shift)</li></ul> 
Work Schedule Timings:<ul><li>
Monday to Friday</li><li>
7 PM to 3 AM (transport facility provided for female staff only and allowance for male employees, additional night shift allowance)</li></ul>
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US Patient Enrollment Coordinator (Evening Shift)

Lifeworks Wellness Center

<div>Job description:
LifeWorks Wellness Center is seeking a high-performing consultative sales professional to join our team as an Inside Sales/Patient Treatment Consultant.
In this role, you will meet with patients after their practitioner consultation and guide them through their recommended treatment program. These programs may include diagnostic testing, supplements, and therapeutic services designed to address chronic health conditions and support long-term healing.
This is a face-to-face consultative sales role focused on helping patients commit to the treatment plan that will begin their healing journey.
LifeWorks Wellness Center is one of the largest integrative medical clinics in the United States and Florida&rsquo;s leading natural health clinic. Patients travel from around the world to receive care from our practitioners and begin personalized treatment programs designed to restore their health naturally.<h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Meet with patients following their practitioner consultation to review recommended treatment programs</li><li>
Clearly explain treatment plans, timelines, and program components including labs, supplements, and therapeutic services</li><li>
Guide patients through the decision-making process and help them commit to their treatment plan</li><li>
Finalize enrollment into treatment programs and collect payment</li><li>
Build strong relationships with patients throughout their treatment journey</li><li>
Follow up with prospective and current patients to ensure progress and continued engagement</li><li>
Maintain a pipeline of patients moving through treatment programs</li><li>
Collaborate with practitioners and clinical staff to ensure a seamless patient experience</li></ul><h2 class="jobSectionHeader">
What Success Looks Like</h2><ul><li>
Confidently presenting and enrolling patients into treatment programs</li><li>
Building trust with patients seeking solutions for chronic health conditions</li><li>
Maintaining strong patient relationships throughout their care journey</li><li>
Consistently meeting enrollment and revenue goals</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
3 to 5 years of face-to-face consultative sales experience</li><li>
Proven ability to build trust and guide clients through important purchasing decisions</li><li>
Experience in healthcare, wellness, medical sales, or high-ticket consultative sales is strongly preferred</li><li>
Strong communication and relationship-building skills</li><li>
Energetic, confident, and performance-driven</li><li>
Passion for helping people improve their health</li></ul>
Physical Demands of Position: While performing the duties of this job, the individual must be able to sit, type and communicate on the phone for periods up to 8 hours at a time.
Benefits:<ul><li>
Employer sponsored Health, dental and vision insurance</li><li>
Health savings account</li><li>
Employee discount</li><li>
Paid Time Off</li><li>
Holiday Pay</li><li>
Bonus potential</li><li>
Competitive base salary plus performance-based incentives. This role is designed for consultative sales professionals whose results directly impact their earning potential.</li></ul>
LifeWorks Wellness Center (LWC) is an equal employment opportunity employer. All individuals seeking employment are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, pregnancy status, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. Additionally, LWC will provide all reasonable accommodations for qualified individuals with known disabilities, unless doing so would result in undue hardship to the company.
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Inside Sales Consultant

Arthritis Care and Reserch Center, Inc.

Functional Medicine Program CoordinatorJob SummaryWe are seeking a highly organized and compassionate Functional Medicine Program Coordinator to support patient care and program operations. This role is responsible for guiding patients through their wellness journey, ensuring smooth onboarding, consistent follow-ups, and strong engagement throughout the program.You will act as the key connection between patients and the clinical team&mdash;helping patients stay on track, informed, and supported throughout their personalized functional medicine plan.Key Responsibilities<ul><li>Manage patient onboarding into functional medicine programs</li><li>Handle patient communication via phone, email, and messaging</li><li>Schedule appointments and coordinate follow-ups</li><li>Track patient progress, labs, and program milestones</li><li>Support patient adherence to wellness plans (non-clinical guidance)</li><li>Maintain accurate records in EMR/CRM systems</li><li>Coordinate with providers, health coaches, and clinical staff</li><li>Ensure high patient engagement, satisfaction, and retention</li></ul>Qualifications<ul><li>Experience as Medical Assistant (MA), Care Coordinator, or Health Coach preferred</li><li>Strong communication and interpersonal skills</li><li>Highly organized with attention to detail</li><li>Comfortable speaking with patients regularly</li><li>Experience with EMR, scheduling systems, or CRM tools</li><li>Interest in functional medicine, integrative health, or wellness care</li></ul>Preferred Experience<ul><li>Functional or integrative medicine clinic experience</li><li>Concierge medicine or wellness program experience</li><li>Patient enrollment or patient success role experience</li><li>Background in chronic disease, autoimmune, or gut health support</li></ul>Key Skills<ul><li>Patient communication &amp; empathy</li><li>Organization &amp; follow-up discipline</li><li>Basic tech/CRM management</li><li>Problem-solving mindset</li><li>Team coordination</li></ul>What We Offer<ul><li>Opportunity to work in a growing functional medicine practice</li><li>Meaningful impact on patient healing journeys</li><li>Training in functional medicine systems and protocols</li><li>Collaborative and mission-driven environment</li></ul>How to ApplyPlease send your resume and a short message explaining your experience in patient care or coordination.Job Types: Part-time, ContractPay: $25.05 - $29.05 per hourExpected hours: 8.0 per weekApplication Question(s):<ul><li>Experience Handling Functional Medicine Programs in the past. </li></ul>Experience:<ul><li>Functional Medicine : 2 years (Preferred)</li></ul>Security clearance:<ul><li>Confidential (Preferred)</li></ul>Work Location: Hybrid remote in Poway, CA 92064

Functional Medicine Program Co-ordinator

ArchWell Health

ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.
 
Job Summary: 
Membership Consultants are the primary evangelists of ArchWell Health and grow our patient base in the communities we serve. As outside healthcare sales professionals, we ensure all seniors who can benefit from excellent medical care – regardless of their economic means – can be reached, inspired, and aided in joining our medical centers. Whether engaging directly with individual seniors in the community, organizing events to bring seniors together, or building effective partnerships with patient referral sources, our Membership Consultants are active & visible members of the community who ensure seniors gain access to the care they need. Consultants combine traditional B2C and B2B sales skillsets with effective community engagement, problem solving, and organizational skills in a truly rewarding, multi-channel growth role. Prior experience in Medicare Advantage sales or working with seniors is helpful though not required; we are a new breed of healthcare provider open to great sales talent from many walks of life.
 
Duties/Responsibilities: 
<ul>
<li>Drives new patient enrollment year-round by identifying, cultivating, and securing new patients through direct-to-consumer, business-to-business, and community stakeholder relationships</li>
<li>Meets individual seniors and groups in their homes, senior centers, houses of worship, and other community gathering places to evangelize the ArchWell Health mission & value proposition for seniors</li>
<li>Plans, coordinates, and executes local events in the community and in our centers to help reach our ideal patients (e.g. medically underserved, Medicare-eligible seniors)</li>
<li>Cultivates relationships with individual health plan agents, independent brokers, social workers, case workers, senior housing managers, senior centers, and related community providers to position ArchWell Health as their preferred provider for senior healthcare when referring or assigning patients to a primary care physician</li>
<li>Partners with ArchWell Health Community Relations on initiatives with community officials/influencers, businesses, and public health programs that appropriately drive new patient growth</li>
<li>Coordinates with health plan agents and brokers to ensure prospective patients are enrolled in an accepted health plan and assigned to ArchWell Health in a timely manner</li>
<li>Leverages sales & marketing tools (e.g. Salesforce) to identify and cultivate new patients, maintain current prospect information, and document sales interactions</li>
<li>Provides monthly activity calendar reflecting community access points and tabletop venues. Creates penetration plans and initiatives in target sub-markets & channels</li>
<li>Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention. Helps address and resolve customer complaints and issues</li>
<li>Travel Required: Very limited outside of local market (under 10%)</li>
</ul>
Preferred Qualifications: 
<ul>
<li>H.S. Diploma or GED required; Bachelor’s degree is helpful</li>
<li>1 year of Sales or Community Relations experience required; 2+ years preferred</li>
<li>Experience with a health plan, FMO / benefits broker, or provider is preferred</li>
<li>Experience working with or selling to the senior community or medically underserved preferred</li>
<li>Valid drivers’ license (required)</li>
</ul>
ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

Membership Consultant (Medical Sales)

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