patient experience coordinator

Pinnacle Fertility

<div>
 
 
 About Us
 
 
 
 Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at
 
 www.pinnaclefertility.com
 
 .
 
 
 
 
 
 
 About the Role
 
 
 
 The
 
 Patient Experience Coordinator
 
 plays an essential role in ensuring a seamless and welcoming experience for fertility patients on their path to becoming parents. This position is ideal for individuals who are compassionate, customer-service oriented, and thrive in fast-paced environments. As a
 
 Patient Experience Coordinator
 
 , you will be the first point of contact for patients, providing vital administrative and scheduling support while collaborating with a multidisciplinary team to deliver outstanding care.
 
 
 
 
 
 We are seeking a
 
 Patient Experience Coordinator
 
 to join our dedicated team at
 
 Pinnacle Fertility - Washington
 
 in
 
 Bellevue.
 
 This is a
 
 full-time, onsite position
 
 , working
 
 Monday through Friday with availability from 7:00 AM - 4:00 PM.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Welcome and check in patients, verify personal and insurance information, and direct them to appropriate departments.
 </li>
 <li>
 Answer and manage incoming calls, schedule appointments, and provide support to clinical staff.
 </li>
 <li>
 Maintain accurate patient records, process billing information, and collect copays.
 </li>
 <li>
 Ensure the reception area is clean, organized, and welcoming for all visitors.
 </li>
 <li>
 Floating and traveling between clinic locations.
 </li>
 <li>
 Assist with additional projects and administrative duties as assigned.
 </li>
 </ul>
 
 
 
 
 
 Position Requirements
 
 
 <ul>
 <li>
 
 Education:
 
 High school diploma or equivalent required.
 </li>
 <li>
 
 Experience:
 
 1-2 years of experience in a medical office, customer service, or front desk role.
 </li>
 <li>
 
 Skills:
 
 </li>
 <li>
 Strong communication, organizational, and multitasking skills.
 </li>
 <li>
 Proficiency with electronic medical records (EMR) and basic computer skills.
 </li>
 <li>
 
 Flexibility:
 
 Must be flexible and available to travel to other satellite clinic locations and provide coverage on holidays and weekends as needed.
 </li>
 </ul>
 
 
 
 
 
 Compensation &amp; Benefits
 
 
 <ul>
 <li>
 
 Hourly Rate:
 
 $21.00 - $32.00 per hour (final offers based on experience, skills, and qualifications)
 </li>
 <li>
 
 Benefits:
 
 Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.
 </li>
 </ul>
 
 
 
 
 
 Diversity &amp; Inclusivity at Pinnacle Fertility
 
 
 
 At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.
 
</div>

Patient Experience Coordinator

FoundationMED

Functional Medicine &amp; Aesthetics Practice | Raleigh, NCWe are seeking a Licensed Esthetician and/or highly experienced patient care professional who brings a polished presence, strong attention to detail, and a genuine passion for wellness and aesthetics.This is not a typical front desk role. It is an opportunity to become an integral part of a high-touch, patient-centered practice where the quality of each interaction matters.Who We AreFoundationMED, PLLC is a functional medicine practice focused on personalized, root-cause care in a calm, elevated environment.Raleigh Laser &amp; Aesthetics extends that philosophy into results-driven, clean, medical grade, aesthetic treatments&mdash;serving patients who value both health optimization and refined, natural beauty with real results.Our patients expect excellence&mdash;and we are looking for a team member who naturally delivers it.The OpportunityYou will serve as the first and lasting impression of our practice&mdash;setting the tone for each patient&rsquo;s experience from the moment they walk in or reach out.This role is ideal for someone who:<ul><li>Takes pride in professionalism and presentation</li><li>Enjoys creating a seamless, elevated client experience</li><li>Values meaningful work in a wellness-focused setting</li><li>Is seeking a stable, long-term part-time position (not a temporary or transitional role)</li></ul>Schedule (Part-Time Only)Monday, Tuesday, Thursday | 8:45 AM &ndash; 5:15 PM (24 hours/week)This position is intentionally part-time. Please do not apply if you are seeking full-time employment.Key Responsibilities<ul><li>Provide a warm, polished, and professional welcome to every patient</li><li>Manage scheduling with precision, efficiency, and attention to detail</li><li>Coordinate patient communication across phone, email, and portal</li><li>Anticipate needs and support both clinical and administrative teams</li><li>Maintain an organized, calm, and aesthetically pleasing front office</li><li>Contribute to an overall experience that reflects the quality of our care</li></ul>Ideal Candidate<ul><li>Licensed Esthetician (strongly preferred) or equivalent experience in aesthetics/medical front office</li><li>Exceptional interpersonal and communication skills</li><li>Highly organized, dependable, and detail-oriented</li><li>Professional appearance and composed demeanor</li><li>Previous experience in a patient-facing or client service role required</li><li>Interest in functional medicine, nutrition, and holistic health</li><li>Appreciation for medical-grade skincare and aesthetic treatments</li><li>Comfortable with scheduling systems and technology</li></ul>What Sets This Role Apart<ul><li>Work in a refined, patient-focused environment&mdash;not a high-volume clinic</li><li>Be part of a growing, respected practice in functional medicine and aesthetics</li><li>Build meaningful relationships with patients over time</li><li>Join a team that values quality, intention, and professionalism</li></ul>How to ApplyPlease submit your resume and a thoughtful cover letter including:<ul><li>Why you are specifically drawn to this role and our practice</li><li>What makes you an exceptional fit for a high-touch patient experience</li><li>Your desired hourly rate</li><li>Why a part-time schedule aligns with your goals</li></ul>Please Note<ul><li>This is a part-time position only</li><li>Applications without a cover letter will not be considered</li><li>Please do not call the office regarding this role</li></ul>We review applications carefully and appreciate your patience in our process.Perks! : For the right candidate:<ul><li>A free facial each month</li><li>Deeply discounted products advanced aesthetic treatments</li><li>Discounted care with one of our functional medicine providers</li><li>Discounted supplements</li><li>Scheduled time off built into our calendar</li></ul>($19-21/hour based on experience)Pay: $19.00 - $22.00 per hourWork Location: In person

Aviary

<div>Patient Experience Coordinator - Contractor Only

Job Title: Patient Experience Coordinator

Classification: Part Time/1099 Contractor

Work Structure: Fully Remote

Hours/Shift: Mon-Fri + every other Saturday; 6.5 hours/day, between hours of 8am and 10pm ET

Team: Clinical Operations

Reporting to: Senior Manager, Cardiac Rehab

Location: United States

Compensation: $18-$21 per hour *(based upon level of experience) 


What we're looking for

Our mission is to empower everyone to live a long, full, and optimal life by redefining the future of heart health. We do this by working with patients to design a recovery program to meet their needs and ensure maximum benefits to their health. We are seeking a dependable, detail-oriented Patient Experience Coordinator to provide exceptional support to our patients and providers to ensure sessions are completed without any issue. 


Responsibilities
<ul>
<li>Schedule patient sessions and provide reminders about upcoming sessions</li>
<li>Complete task tickets as assigned to ensure patient schedules are accurate</li>
</ul>
through the duration of their time with Aviary Health
<ul>
<li>Communicate with providers and other care team members about patient scheduling delays or changes</li>
<li>Engage with patients using chat system, email, video conference, and phone</li>
<li>Educate patient about program offerings and use of the Aviary Health app</li>
<li>Troubleshoot any session technical issues that may arise, this includes supporting patients in joining virtual Zoom sessions from a Aviary Health-issued device or the patient's personal device</li>
<li>Collect regular feedback from patients and share insights with the Operations Team</li></ul> 


Your Past Experience
<ul>
<li>1-3 years of customer support experience</li>
<li>Preferred 1+ years of healthcare experience</li>
<li>Tech support background</li>
<li>Experience with Android and Apple operating systems</li>
<li>Excellent verbal communication skills</li>
<li>Excellent writing skills</li>
<li>Patient scheduling</li>
<li>Excellent attention to detail</li>
<li>Organized; strong ability to prioritize work appropriately and manage time</li>
</ul>
Requirements
<ul>
<li>Quiet workspace with consistent, high-speed internet access</li>
<li>Reliable computer with headphones/headset if needed</li>
<li>Working, reliable cell phone line to make outgoing calls and receive incoming calls *(VOIP application will be provided)</li></ul> 

<ul><li>Note: This is a 1099 contractor position</li></ul></div>

Customer/ Patient Experience Coordinator- Contract

Full Potential HRT Clinic

Full Potential HRT Clinic Location: Renton, WA Reports To: Office Manager Employment Status: Full-Time | Non-ExemptCompensation: $30 per hourAbout UsFull Potential HRT Clinic is a physician-led concierge clinic focused on hormone optimization, medical weight loss, sexual wellness, aesthetics, regenerative medicine, and longevity-focused care. We are known for a high-touch patient experience, strong clinical standards, and a premium, relationship-based model of care.We are seeking a licensed, growth-minded aesthetics professional who is excited not only to provide excellent treatments, but also to help build and grow the aesthetics side of our business.This is not a typical aesthetician role for someone who simply wants to walk into a fully built schedule and perform treatments. We are looking for someone who is entrepreneurial, polished, proactive, confident on camera, comfortable educating patients, and motivated to help grow a developing service line into something much stronger.Position SummaryThe Patient Experience Coordinator / Medical Assistant-Certified (MA-C) is a hybrid role responsible for delivering an exceptional patient experience while supporting both front desk operations and clinical medical assisting functions.This position serves as a key point of contact for patients and plays an essential role in creating a welcoming, professional, organized, and efficient clinic environment. The role combines concierge-level patient service, scheduling and administrative coordination, and hands-on clinical support for providers.The ideal candidate is polished, reliable, warm, organized, and confident in both patient-facing administrative work and clinical duties. This individual must be able to transition smoothly between front desk responsibilities and medical assisting responsibilities while maintaining strong attention to detail, professionalism, and compliance.Essential Duties and Responsibilities1. Patient Experience &amp; Front Desk Operations<ul><li>Greet patients in a professional, warm, and welcoming manner</li><li>Create a positive first impression for every patient and visitor</li><li>Manage patient check-in and check-out processes</li><li>Collect payments and ensure financial transactions are accurate</li><li>Maintain a clean, organized, and professional reception area</li><li>Complete daily opening and closing procedures</li><li>Maintain patient confidentiality in accordance with HIPAA regulations</li><li>Request online reviews from satisfied patients when appropriate</li><li>Help ensure the clinic environment reflects a concierge-level standard of care</li></ul>2. Scheduling &amp; Communication<ul><li>Schedule patient appointments according to provider guidelines and clinic protocols</li><li>Ensure scheduling accuracy and help prevent booking conflicts</li><li>Manage appointment confirmations, cancellations, and rescheduling</li><li>Answer and triage incoming phone calls professionally</li><li>Respond promptly to patient messages and communications</li><li>Communicate clearly and effectively with patients, providers, and team members</li><li>Help support smooth daily patient flow across front desk and clinical operations</li></ul>3. Administrative Support<ul><li>Maintain accurate patient records within the EHR system</li><li>Support routine administrative documentation and record organization</li><li>Maintain compliance with clinic policies and regulatory standards</li><li>Ensure workspaces remain organized, clean, and professional</li><li>Assist team members as needed to support smooth clinic operations</li></ul>4. Clinical Medical Assisting Duties<ul><li>Escort and room patients efficiently and professionally</li><li>Obtain and document weight, vital signs, and other relevant intake information</li><li>Prepare patients for provider visits, examinations, procedures, and treatments</li><li>Perform venipuncture and blood draws</li><li>Perform therapeutic phlebotomies as directed and permitted by clinic protocols and supervising provider delegation</li><li>Administer injections and medications as delegated and permitted within scope, excluding testosterone injections for this role</li><li>Prepare medications for administration and/or dispensing in accordance with clinic workflows, policies, and delegated authority</li><li>Assist providers with in-office procedures and treatments</li><li>Provide patient education and reinforce provider instructions within scope</li><li>Collect, label, and handle specimens appropriately</li><li>Clean, disinfect, stock, and organize exam rooms and clinical workspaces</li><li>Prepare, sterilize, and maintain instruments and medical equipment</li><li>Operate and maintain sterilization equipment, including autoclaves</li><li>Follow infection control standards, universal precautions, OSHA-related safety practices, and clinic protocols</li><li>Help monitor clinical inventory and notify appropriate team members when supplies need restocking</li></ul>Performance Expectations<ul><li>Demonstrates reliability and punctuality</li><li>Maintains a professional, polished, and welcoming demeanor</li><li>Communicates clearly and respectfully with patients and team members</li><li>Maintains high attention to detail and accuracy</li><li>Follows clinic systems and processes consistently</li><li>Protects patient confidentiality at all times</li><li>Contributes positively to clinic culture and teamwork</li><li>Transitions effectively between administrative and clinical tasks as needed</li><li>Maintains a clean, compliant, and organized work environment</li><li>Supports a high-end patient experience while also helping maintain efficient clinic flow</li></ul>QualificationsRequired<ul><li>Active Washington State Medical Assistant-Certified (MA-C) credential in good standing</li><li>Current CPR/BLS certification</li><li>Minimum 1 year of experience in a clinical, outpatient, or healthcare setting</li><li>Strong verbal and written communication skills</li><li>High attention to detail and strong organizational ability</li><li>Ability to multitask in a structured clinical environment</li><li>Demonstrated reliability, professionalism, and strong work ethic</li><li>Ability to perform front desk, administrative, and clinical duties with consistency and professionalism</li><li>Comfort with venipuncture, injections, rooming, specimen handling, and clinical support tasks</li></ul>Preferred<ul><li>Experience in a concierge, wellness, hormone, regenerative medicine, or specialty clinic setting</li><li>Familiarity with EHR and practice management systems</li><li>Experience with medication preparation, inventory support, sterilization workflows, and procedure support</li><li>Experience with therapeutic phlebotomy</li><li>Experience working with high-expectation clientele</li><li>Bilingual skills are a plus</li></ul>Scope and Compliance ExpectationsThis role must be performed in compliance with all applicable Washington credentialing, delegation, scope-of-practice, privacy, safety, and clinic policy requirements.The employee must maintain an active Washington MA-C credential and perform only those clinical duties that are permitted for the credential and appropriately delegated or supervised under clinic policy and applicable law. Washington DOH specifically directs MA-Cs to the authorized duties in state law and medication-administration rules in WAC 246-827-0240.Additional ExpectationsThis position may require flexibility in task assignments as clinic operations evolve. The employee may be assigned additional duties reasonably related to the position to support clinic operations.This is a hybrid role. The ideal candidate is someone who is equally willing to help at the front desk, support patient experience, and step confidently into clinical medical assisting responsibilities as needed.Pay: $30.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Free parking</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Paid training</li><li>Vision insurance</li></ul>Experience:<ul><li>clinical, outpatient, or healthcare setting: 1 year (Required)</li></ul>License/Certification:<ul><li>Washington State Medical Assistant-Certified (MA-C) (Required)</li></ul>Work Location: In person

Patient Experience Coordinator / Medical Assistant-Certified (MA-C)

Drs. Park, Perlman & Koidin

About Us At Broad Smiles Pediatric Dentistry and Orthodontics, we are dedicated to providing exceptional, compassionate care to our patients and their families. We pride ourselves on a positive, high-energy clinic culture where our team is valued just as much as our patients. We are looking for a Bilingual Dental Receptionist / Patient Experience Coordinator who naturally thrives on supporting others and finds deep satisfaction in seeing tasks through to completion. If you are someone who loves to help a team succeed and has the drive to ensure every detail of a patient's visit is handled flawlessly, you will love it here.The Role: We are looking for a true customer service superstar. For this role, your ability to connect with people is far more important to us than your knowledge of dental insurance. Our ideal candidate is someone who naturally smiles through the phone, carries a positive &quot;can-do&quot; attitude, and takes pride in providing a flawless, welcoming experience for every family that walks through our doors.Who You Are:<ul><li>A World-Class Communicator: You are fully bilingual in English and Spanish, allowing you to connect seamlessly with our diverse community of parents and kids.</li><li>The Voice of Our Practice: You have a warm, professional, and pleasant demeanor. You can manage a multi-line phone system with grace and never let the fast-paced environment rattle your positive energy.</li><li>A Meticulous Organizer: You have incredible attention to detail. You take pride in following through on every single task, ensuring no parent&rsquo;s question or appointment scheduling detail ever slips through the cracks.</li><li>A Team Player: You love working in a collaborative environment and stepping up to help your coworkers succeed.</li><li>You Love Kids! You bring high energy and patience to a fun, kid-centric environment.</li></ul>What You Will Do:<ul><li>Serve as the first point of contact, greeting families warmly in person and over the phone.</li><li>Manage a multi-line phone system, expertly directing calls and answering questions with absolute professionalism.</li><li>Schedule and coordinate appointments, managing time effectively across a busy, fast-paced practice.</li><li>Provide clear, comforting communication and translation (English/Spanish) for parents regarding their child's visit.</li></ul>Requirements:<ul><li>Must be fluent in both English and Spanish (reading, writing, and speaking).</li><li>1+ years of experience in a high-level customer service, hospitality, or medical/dental front office role.</li><li>Exceptional interpersonal skills and phone etiquette.</li></ul>Preferred (But Not Required):<ul><li>Previous experience in pediatric dentistry or orthodontics.</li><li>Familiarity with dental software&mdash;but if you have the right customer service attitude and attention to detail, we will happily train you!</li></ul>Compensation &amp; Benefits We believe in rewarding our team for their hard work and dedication.<ul><li>Pay: $22.00 - $25.00 per hour, commensurate with experience.</li><li>Benefits: Health Insurance (75% employer paid)</li><li>401(k) with company match</li><li>Paid Time Off (PTO) and paid holidays</li><li>Uniform allowance</li><li>Continuing education and monthly team lunches</li></ul>Schedule:<ul><li>Monday to Friday</li><li>Rotating weekends</li><li>In-person work location</li></ul>Our Hiring Process We want to ensure a great fit for both you and our team! Our interview process includes a brief phone screening, an in-person interview, and a final paid working interview (2-4 hours) so you can experience our office workflow and culture firsthand.Job Type: Full-timePay: $22.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Disability insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Medical Specialty:<ul><li>Pediatrics</li></ul>Application Question(s):<ul><li>Are you fully fluent in both English and Spanish (reading, writing, and speaking)? </li></ul>Ability to Commute:<ul><li>Lynn, MA 01902 (Required)</li></ul>Work Location: In person

Bilingual Dental Receptionist / Patient Experience Coordinator (English/Spanish)

Physis Chiropractic

About Us:Physis Chiropractic is a neurologically-focused family chiropractic office in Dallas, specializing in prenatal, pediatric, and family care. Our mission is to help families heal, grow, and thrive through nervous system-centered care.We are a fast-growing, brand-driven practice focused on delivering an exceptional patient experience while consistently creating meaningful, educational, and engaging content for our community.About the Role:We are looking for a high-energy, detail-oriented, and creative team member to join our team as a Patient Experience + Content Coordinator.This is a hybrid role combining:<ul><li>In-office patient interaction and flow support</li><li>Content creation, editing, and scheduling</li></ul>This position starts part-time (15&ndash;25 hours/week) with a clear path to full-time as you grow into additional clinical and leadership responsibilities.What You&rsquo;ll Do:Content Creation &amp; Social Media (Primary Responsibility)<ul><li>Capture photo and video content in-office (patient testimonials, adjustments, behind-the-scenes)</li><li>Edit short-form videos (Reels/TikTok) using CapCut or similar software</li><li>Customize Canva templates with our brand style and patient content</li><li>Compile and maintain a weekly content calendar</li><li>Schedule and publish posts across platforms</li><li>Assist with blog posts and email newsletters using provided templates and content</li></ul>Patient Experience &amp; Office Flow<ul><li>Greet and welcome patients with high energy and professionalism</li><li>Support front desk and patient flow during busy shifts</li><li>Help maintain a clean, organized, and inviting office environment</li><li>Contribute to a positive, family-oriented atmosphere</li></ul>Growth Opportunity (Phase 2)<ul><li>Train to perform neurological scans (CLA INSiGHT technology)</li><li>Assist with clinical workflows and patient education</li><li>Grow into a full-time Chiropractic Assistant role</li></ul>What We&rsquo;re Looking For:Required:<ul><li>Strong comfort using social media platforms (Instagram, TikTok, etc.)</li><li>Experience with CapCut (or similar video editing software) and Canva</li><li>Ability to move quickly and efficiently (values speed and consistency over perfection)</li><li>Organized and able to follow systems and deadlines</li><li>Strong communication and interpersonal skills</li><li>Positive attitude and high energy</li></ul>Preferred (but not required):<ul><li>Experience with Go High Level (GHL) or similar CRM systems</li><li>Experience with EHR systems (ChiroTouch or similar)</li><li>Previous experience in a medical, chiropractic, or wellness setting</li><li>Interest in health, fitness, or holistic wellness</li></ul>Who You Are:<ul><li>You take initiative and do not wait to be told what to do</li><li>You enjoy being around people and creating a great experience</li><li>You are both creative and execution-focused</li><li>You thrive in a fast-paced environment</li><li>You want to grow into a larger role over time</li></ul>Compensation &amp; Details:<ul><li>Part-Time: 15&ndash;25 hours per week</li><li>Pay: $18&ndash;$20/hour (based on experience)</li><li>Opportunity for growth into full-time with increased responsibilities</li><li>Chiropractic care included</li></ul>How to Apply:Please submit your resume along with:<ul><li>Links to any social media content you have created or edited (required)</li><li>A short answer to the following question:</li></ul>&ldquo;If you had to create a week of social media content for a chiropractic office, how would you approach it?&rdquo;Final NoteWe are not looking for someone to simply assist. We are looking for someone who wants to take ownership, grow with our practice, and become a key part of our team.Job Type: Part-timePay: From $18.00 per hourExpected hours: 15 &ndash; 25 per weekBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>On-the-job training</li><li>Professional development assistance</li></ul>Application Question(s):<ul><li>Are you comfortable working in a fast-paced environment where you will be standing, moving, and interacting with families throughout most of your shift?</li></ul>Experience:<ul><li>Working with children: 1 year (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Ability to Commute:<ul><li>Dallas, TX 75219 (Required)</li></ul>Work Location: In person

Patient Experience + Content Coordinator (Part-Time → Full-Time Growth Opportunity)

Chicago ENT

<div>Patient Care Coordinator
Our friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and eligibility/schedule review to ensure a smooth flow for our providers' schedules. This role is full-time. The primary location is St. Joe's with occasional travel to other locations as needed.
This role will report to the Scheduling Lead.
PRIMARY RESPONSIBILITIES of the PATIENT CARE COORDINATOR<ul><li>
Register and schedule patients for a range of ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative appointments.</li><li>
Ensure appropriate and accurate data entry of patient information.</li><li>
Ensure insurance verification accuracy through EMR system and/or directly with the patients' insurance.</li><li>
Ensure copies of insurance, photo ID, outside medical records, and any required referrals are entered into the EMR system.</li><li>
Courteously collect outstanding balances and copayments in advance of patient appointments.</li><li>
Promptly respond to patient and provider inquiries via telephone, web, SMS, and EHR systems.</li><li>
Provide knowledgeable responses to patients, patient family members, providers and Chicago ENT team members in a courteous and professional manner.</li><li>
Assist with group administrative tasks including:</li><li>
Sorting faxes</li><li>
Verifying virtually scheduled appointments via ZocDoc, Healow, and PerfectServe</li><li>
Monitoring tasks assigned internally to &quot;User, Scheduler&quot; and &quot;User, Front Desk&quot; as assigned by the Scheduling Lead</li><li>
Responding to voicemail messages and Glacial inquiries</li><li>
Reviewing provider schedules for accuracy and rescheduling as needed</li><li>
Monitoring the info@chicagoent.com general email box</li><li>
Registering patients referred to the practice</li><li>
Patient care coordination including outreach to patients, primary care providers, and/or other specialist offices</li><li>
Other duties as individually assigned</li></ul>
REQUIRED QUALIFICATIONS of the PATIENT CARE COORDINATOR<ul><li>
High school diploma or equivalent required</li><li>
Ability to work within an EMR database and navigate through a Windows environment required</li><li>
Must be able to type a minimum of 30 words per minute with 90% or greater accuracy</li></ul>
PREFERRED QUALIFICATIONS of the PATIENT CARE COORDINATOR<ul><li>
1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist</li><li>
Experience working in a Sleep or ENT Specialist Office</li></ul>
SUPERVISORY RESPONSIBILITY of the PATIENT CARE COORDINATOR
This position has no supervisory responsibility.
CERTIFICATES, LICENSES, REGISTRATIONS of the PATIENT CARE COORDINATOR
All employees are required to provide proof of vaccination or exemption.
WAGE of the PATIENT CARE COORDINATOR
$18-22.00 + Travel Reimbursement
ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.</div>

ENT Patient Care Coordinator

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Patient Experience Coordinator

Patient Experience Coordinator

Customer/ Patient Experience Coordinator- Contract

Patient Experience Coordinator / Medical Assistant-Certified (MA-C)

Bilingual Dental Receptionist / Patient Experience Coordinator (English/Spanish)

Patient Experience + Content Coordinator (Part-Time → Full-Time Growth Opportunity)

ENT Patient Care Coordinator