patient experience coordinator

Healthy Community Health Center

<div>Join our mission to provide patient-centered healthcare that is accessible and affordable for all.
About HCHC
HCHC is a non-profit 501(c)3 federally qualified health center, a true universal access medical facility. HCHC brings together an exceptional team of health care providers, a responsive and helpful administrative staff, and a supportive Board of Directors to fulfill our mission of providing comprehensive primary care health services to anyone in the community regardless of their financial situation.
Position Summary
The role of the Patient Experience Coordinator II (PEC2) will be responsible for answering all patient calls, scheduling appointments, and collecting new patient information. The PEC2 will schedule all patient visit types. The PEC2 will be responsible for correctly scheduling in a patient center medical home (PCMH) manner and following all HCHC scheduling policies including refill and double-booking policies.
Responsibilities<ul><li>
Answer phone
</li><li>Correctly schedule patients for with either new or return visits for all services and locations.</li><li>
Correctly collect new patient information</li><li>
Correctly apply the refill protocol as needed</li><li>
Correctly schedule double books per policy</li><li>
Understand and support provider/patient panels</li><li>
Serve as a backup to PEC1 as needed/requested</li><li>
PEC2&rsquo;s will be crossed training on all PEC1 functions to allow for cross coverage in the front office as needed.
</li><li>Other responsibilities as assigned.</li></ul><h3 class="jobSectionHeader">
Requirements</h3><ul><li>
Must be able to organize patient information</li><li>
Basic addition and subtraction mathematics skills</li><li>
Proven typing skills</li><li>
Ability to multitask such as: answering phones, greeting patients, entering information in a computer system</li><li>
Possess good interpersonal skills</li><li>
Able to work effectively with co-workers and the public</li></ul>
Preferred Requirements:<ul><li>
Certification/Registered as a Medical Assistant or higher</li><li>
Previous experience in a medical office setting</li><li>
Fluency in Spanish</li><li>
Fluency in language other than English</li></ul></div>

Patient Experience Coordinator 2 - Full-Time

H2 Health

<div>
 
 Patient Coordinator | Outpatient | Part-Time | 155 Reston Place, Gassaway, WV 26624
 
 
 
 At
 
 Gassaway Physical Therapy, an H2 Health company,
 
 we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.
 
 
 Your Role:
 
 
 As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.
 
 
 <ul>
 <li>
 Coordinate patient appointments, verify insurance, and handle referrals
 </li>
 <li>
 Maintain and update patient records with accuracy and confidentiality
 </li>
 <li>
 Assist with front desk operations, answering phone calls, and managing inquiries
 </li>
 <li>
 Work closely with clinicians and administrative staff to enhance patient experience
 </li>
 <li>
 Ensure a welcoming and organized clinic environment
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; additional education in healthcare administration is a plus
 </li>
 <li>
 Minimum of 1 year experience in a healthcare or medical office setting
 </li>
 <li>
 Knowledge of medical terminology and insurance processes
 </li>
 <li>
 Exceptional interpersonal and communication skills
 </li>
 <li>
 Familiarity with Electronic Medical Records (EMR) systems and basic computer skills
 </li>
 <li>
 Ability to handle sensitive information with confidentiality
 </li>
 <li>
 Proficient in using office software and electronic health records (EHR) systems
 
 
 </li>
 </ul>
 Join us in making a positive impact on our patients' lives every day!
 
 
 
 Benefits
 
 
 
 Why
 
 H2 Health?
 
 
 
 We're more than a workplace, we're a team that supports your goals:
 
 
 <ul>
 <li>
 Competitive compensation with performance-based bonuses that reward your outcomes
 </li>
 <li>
 Flexible scheduling to support work-life balance
 </li>
 <li>
 Career advancement and professional growth
 </li>
 <li>
 Full benefits: medical, dental, vision, and 401(k) with match
 </li>
 <li>
 Generous PTO, paid holidays, and company-paid life insurance
 </li>
 <li>
 Supportive, clinician-led team culture
 </li>
 <li>
 Additional perks: parental leave, employee rewards, discounts, and recognition programs
 
 
 </li>
 </ul>
 Ready to advance your physical therapy career in a supportive setting?
 
 Apply today
 
 and join a community that values you.
 
 
 
 
 H2 Health
 
 
 
 is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.
 
</div>

Patient Coordinator

PAM Health

<div><div>If you&rsquo;re looking for a schedule that fits your lifestyle, check out PAM Health.</div><div></div><div> 
Some things that our hospital can offer YOU:</div><ul><li>
Opportunities for growth and advancement</li><li>
Flexible scheduling</li><li>
Employee Bonus Referral Program $$$</li><li>
Supportive leadership</li></ul><div> 
Using discretion and independent judgment, the Patient Assessment Coordinator coordinates the process of providing accurate and timely data to the appropriate entities involved in the Prospective Payment System and quality reporting program for Medicare patients. This position oversees all aspects of data collection on the IRF/PAI, ensures the presence of supporting documentation, and provides staff education to ensure compliance with CMS guidelines. The Coordinator assumes the task of reviewing each IRF/PAI form completely, accurately, and timely. He or she also monitors the accuracy in the scoring of the functional status and reflection of the patient&rsquo;s care needs and inputs appropriate information for the IRF/PAI into the eRehabData system. This role is also responsible for coordinating the collection of patient information from the patient medical record and the completion of assigned sections of the IRF/PAI form. Additional responsibilities include: setting proscribed IRF/PAI completion dates for the multi-disciplinary team; developing and interpreting policies and procedures; acting as the primary resource for immediate problem-solving in regards to Medicare&rsquo;s IRF prospective payment system (FIM scoring, impairment group coding, tiering distribution); coverage and classification criteria; and quality reporting program requirements.</div><ul><li> 
Licenses/Certifications: Graduate of an accredited OT, PT, SLP, or RN (CRRN preferred) program with current licensure in the state in which facility resides. ASN required; Bachelor&rsquo;s degree preferred for nursing. Master&rsquo;s degree required for OT/PT/SLP. Current Basic Life Support (BLS)/CPR card. A minimum of three (3) to five (5) years of experience in a patient assessment coordinator role may be substituted for degree and license.</li><li>
 Experience: Three (3) to five (5) years of experience in the care of patients in an acute hospital, rehabilitation, or LTACH setting required.</li></ul></div>

Patient Assessment Coordinator - PRN | Round Rock Rehab

PRO~PT Physical Therapy

<div>
 
 Position Title: Receptionist/Patient Care Coordinator
 
 
 
 Benefits:
 
 
 <ul>
 <li>
 Health Care&mdash;100% health insurance premium covered by PRO~PT for Employee
 </li>
 <li>
 Dental and vision
 </li>
 <li>
 Employer paid group life insurance
 </li>
 <li>
 Additional benefits: short-term disability, critical illness, hospital indemnity, and voluntary life insurance
 </li>
 <li>
 Retirement&mdash;401(k) with employer matching
 </li>
 <li>
 Vacation&mdash;Two weeks (10 days) paid vacation, five days designated sick time, seven paid holidays.
 
 
 
 </li>
 </ul>
 
 General Summary
 
 
 
 The Patient Care Coordinator position is responsible for patient care to include greeting of customers, scheduling initial evaluations as well as follow up appointments, answering and/or transferring phone calls, maintaining order of the front office, efficiently and accurately utilizes the software that the Patient Care Coordinator is responsible for, and to ensure that all statistical data is tracked and kept up to date. Enthusiastic work ethic, attention to detail, strong multitasking and time management skills, and a friendly and compassionate demeanor are essential.
 
 
 
 Essential Job Functions
 
 
 
 <ul>
 <li>
 Assists patients in preparation for treatment, preparing necessary paperwork, patient financial responsibilities and authorizations;
 </li>
 <li>
 Document in medical records, when necessary, to explain cancellations of or changes in the physical therapy schedules;
 </li>
 <li>
 Personal stat entry;
 </li>
 <li>
 Answering phone calls, transferring phone calls, taking messages;
 </li>
 <li>
 Update referring clinics and w/comp carriers with update progress reports;
 </li>
 <li>
 Manage prescription log in Dashboard;
 </li>
 <li>
 Schedule/ Reschedule customers;
 </li>
 <li>
 Contact and reschedule New Eval Cancels and No shows;
 </li>
 <li>
 Follow up on any missing or pending authorizations;
 </li>
 <li>
 Scanning of patient intakes;
 </li>
 <li>
 Prepare Evaluations and Financial Reports;
 </li>
 <li>
 Collect Copay&rsquo;s and Sales of medical supplies;
 </li>
 <li>
 Properly complete timesheet daily;
 </li>
 <li>
 Regular, consistent, and predictable attendance per PRO-PT&rsquo;s attendance and punctuality policy;
 </li>
 <li>
 Meet/exceed key practice metrics established by the clinic manager that include service quality goals, promptness, consistency of attendance, and patient satisfaction scores;
 </li>
 <li>
 All other duties as assigned.
 
 
 
 </li>
 </ul>
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High School Diploma or Equivalency
 </li>
 <li>
 2 years of clerical experience in the relevant field
 </li>
 <li>
 Basic computer skills in Word and Excel
 
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Hearing: Adequate to perform job duties in person and over the telephone.
 </li>
 <li>
 Speaking: Must be able to communicate clearly to patients in person and over the telephone.
 </li>
 <li>
 Vision: Visual acuity adequate to perform job duties, including visual examination of patient and reading information from printed sources and computer screens.
 </li>
 <li>
 Other: Requires frequent lifting and carrying items weighing up to 50 pounds unassisted. Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting and sitting, regularly throughout a regular work shift. Requires exposure to communicable diseases, bodily fluids, medicinal preparations and other conditions common to a clinic environment.
 
 
 
 </li>
 </ul>
 Working Conditions: Normal working conditions absent extreme factors.
 
 
 Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive listing of all responsibilities, duties, and skills required.
</div>

Patient Care Coordinator - Turlock

<div>
 
 Patient Coordinator | Full-Time | Outpatient | 1120 Cottonwood Creek Trail Bldg B Ste 220 Cedar Park, TX 78613
 
 
 
 At
 
 Endeavor Physical Therapy, an H2 Health company
 
 , we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.
 
 
 Your Role:
 
 
 As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.
 
 
 <ul>
 <li>
 Coordinate patient appointments, verify insurance, and handle referrals
 </li>
 <li>
 Maintain and update patient records with accuracy and confidentiality
 </li>
 <li>
 Assist with front desk operations, answering phone calls, and managing inquiries
 </li>
 <li>
 Work closely with clinicians and administrative staff to enhance patient experience
 </li>
 <li>
 Ensure a welcoming and organized clinic environment
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; additional education in healthcare administration is a plus
 </li>
 <li>
 Minimum of 1 year experience in a healthcare or medical office setting
 </li>
 <li>
 Knowledge of medical terminology and insurance processes
 </li>
 <li>
 Exceptional interpersonal and communication skills
 </li>
 <li>
 Familiarity with Electronic Medical Records (EMR) systems and basic computer skills
 </li>
 <li>
 Ability to handle sensitive information with confidentiality
 </li>
 <li>
 Proficient in using office software and electronic health records (EHR) systems
 
 
 </li>
 </ul>
 Join us in making a positive impact on our patients' lives every day!
 
 
 
 Benefits
 
 
 
 We're more than a workplace, we're a team that supports your goals:
 
 
 <ul>
 <li>
 Competitive compensation with performance-based bonuses that reward your outcomes
 </li>
 <li>
 Flexible scheduling to support work-life balance
 </li>
 <li>
 Career advancement and professional growth
 </li>
 <li>
 Full benefits: medical, dental, vision, and 401(k) with match
 </li>
 <li>
 Generous PTO, paid holidays, and company-paid life insurance
 </li>
 <li>
 Supportive, clinician-led team culture
 </li>
 <li>
 Additional perks: parental leave, employee rewards, discounts, and recognition programs
 
 
 </li>
 </ul>
 Ready to advance your physical therapy career in a supportive setting?
 
 Apply today
 
 and join a community that values you.
 
 
 
 
 H2 Health
 
 
 
 is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.
 
</div>

EVOLVE Telemedicine

Job Title: Patient Care CoordinatorJob Type: Full-timeJob Location: Fully remoteCompensation: Salaried- $36,000 + Uncapped CommissionThe CompanyEvolve Telemedicine is a fast-growing and nationally recognized provider of bioidentical hormone replacement and peptide therapies. Put simply, Evolve Telemedicine helps its patients live happier, healthier, more productive lives through its treatments. Evolve&rsquo;s physicians and advanced practice providers, along with its care coordination team, provide expert medical care coupled with outstanding patient experiences to thousands of patients across the United States. The Patient Care Coordinator (PSS), reporting directly to the Director of Sales, will steward exemplary patient care through Evolve&rsquo;s core values of integrity, compassion, excellence, personalized care, and teamwork. The PCC must embody a keen ability to scale efficiently during high growth. Over the next 10 years, Evolve expects to grow its revenues exponentially.Position SummaryWe are seeking a highly motivated and results-driven Patient Care Coordinator (PCC) to join our dynamic patient services team at Evolve Telemedicine. As a PCC, you will help patients live happier, healthier, and more productive lives through Evolve&rsquo;s hormone and peptide treatments. Your primary responsibility will be to provide an outstanding patient experience while supporting Evolve&rsquo;s providers by coordinating appointments, medications and refills, coupled with patient education about current and new diagnostics and treatments that will improve overall health and wellbeing. You will collaborate closely with Evolve&rsquo;s patient intake coordinators and sales manager. Keen organization skills, coupled with a commitment to urgency, persistence, and consistency will be crucial. Strong interpersonal skills and the ability to work in a fast-paced environment are essential for success in this role. A passion for health and wellness, and helping others to achieve personal successes is critical.Duties and ResponsibilitiesThe Patient Care Coordinator duties include but are not limited to:<ul><li>Provide outstanding support to Evolve patients on their journey from initial consultation, to lab draws and review, diagnosis, and prescriptions and refills</li><li>Review Evolve lab panel results, consult with providers, and communicate with Evolve patients regarding their care</li><li>Provide education and act as a resource to Evolve patients on hormones and peptides</li><li>Development of proficiency in all medications and products within Evolve's formulary</li><li>Support physicians and advanced practice providers throughout the patient journey</li><li>Provide an outstanding patient experience with proficiency in customer success principles</li><li>Use patient retention techniques to ensure maximum patient retention</li><li>Demonstrate mastery in all aspects of Optixx, including patient profile, estimates, refills, completing tasks, and using reporting to increase patient retention and satisfaction</li></ul>Required Qualities<ul><li>Achievement Driven- Demonstrates exceptional productivity and results; consistently meeting or surpassing goals while maintaining a poised, enjoyable, and professional demeanor. Operates with persistence, urgency, and consistency daily.</li><li>Adaptable and Independent- Embraces changes in strategy, messaging, and team structures with openness and agility. Recognizes and embraces the constant evolution inherent in this role, and can work independently.</li><li>Effective Communicator- Communicates with clarity and proactivity, both with prospects and internal team members, ensuring transparent and efficient collaboration.</li><li>Dynamic Personality- Establishes an immediate and genuine connection with customers and colleagues, exuding a magnetic quality that enhances the Evolve Telemedicine culture. Actively contributes to and enriches the overall workplace environment.</li><li>A Caregiver at Heart- Passionate about helping others to achieve personal success in their lives through Evolve&rsquo;s treatments.</li></ul>Position Requirements<ul><li>High integrity and customer centric with keen analytical and quantitative skills</li><li>Experience working with different account types (Medical Sales, Health, Wellness &amp; Fitness Industries)</li><li>High adaptability to an ever changing &amp; challenging environment</li><li>Ability to interact effectively with diverse customer base via phone, email, and face to face</li><li>Excellent verbal and written communication skills</li><li>Must be detail oriented and possess high level of accuracy</li><li>Aptitude for online research; ability to search, locate, and identify key information</li><li>Willingness to work collaboratively and demonstrate effective teamwork</li><li>Self efficiency in prioritizing work and meeting deadlines</li><li>Must be self-starter and results-driven</li><li>Sensitivity to confidential documents and information</li></ul>BenefitsFull and competitive benefits package including medical, dental, vision, and matching 401(k)Job Type: Full-timePay: $36,000.00 - $90,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Remote

Patient Care & Sales Coordinator (BHRT, Peptides)

HEALING HANDS HEALTHCARE

Patient Services Coordinator (Sales &amp; Marketing)Healing Hands Healthcare Locations: Frisco/Prosper/Little Elm TXJob SummaryThe Patient Services Coordinator is responsible for developing and maintaining strong referral relationships, representing Healing Hands Healthcare with professionalism, and ensuring a seamless experience for patients and referral partners. The Patient Services Coordinator plays a key role in supporting patient-centered care by serving as a liaison between referral partners, physicians, and the clinical team.The ideal candidate is relationship-driven, highly organized, and experienced in healthcare business development. You will proactively grow existing accounts, identify new referral opportunities, and manage all aspects of order coordination while consistently promoting Healing Hands Healthcare as a trusted and valuable partner in patient care.Essential Job Functions &amp; Responsibilities<ul><li>Achieve monthly contribution growth goals in alignment with company objectives.</li><li>Build and maintain collaborative internal and external relationships by aligning business development efforts with office operations.</li><li>Establish and strengthen relationships with physicians, hospitals, skilled nursing facilities, discharge planners, social workers, and other healthcare professionals.</li><li>Educate referral sources, facilities, organizations, and consumers on the services provided by Healing Hands Healthcare.</li><li>Maintain in-depth knowledge of the local healthcare community, facilities, and referral networks.</li><li>Regularly schedule and conduct visits with referral sources to identify patients appropriate for home health services and increase agency census.</li><li>Stay current on agency market trends, coverage criteria, and industry regulations to ensure compliance.</li><li>Represent Healing Hands Healthcare at health fairs, community events, and civic or professional committees as requested.</li><li>Proactively cultivate new business opportunities and territories in collaboration with leadership.</li><li>Manage all aspects of order coordination and tracking, including sending, following up, and ensuring timely completion of signed orders in compliance with Medicare guidelines.</li><li>Notify management promptly of any compliance or documentation concerns.</li><li>Maintain working knowledge of community resources and assist customers with referrals when services are not provided by Healing Hands Healthcare.</li><li>Monitor and report on the cost-effectiveness of marketing and outreach efforts.</li></ul>Position Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent professional experience required</li><li>Experience working in a healthcare environment; clinical background preferred</li><li>Proven sales or business development experience within a healthcare setting</li><li>Strong organizational and problem-solving skills</li><li>Excellent communication skills with a high level of professionalism and interpersonal etiquette</li></ul>Job Type: Full-timePay: From $70,000.00 per yearBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li></ul>Work Location: On the road

Patient Services Coordinator

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10000 patient experience coordinator jobs Near Me

Patient Experience Coordinator 2 - Full-Time

Patient Coordinator

Patient Assessment Coordinator - PRN | Round Rock Rehab

Patient Care Coordinator - Turlock

Patient Coordinator

Patient Care & Sales Coordinator (BHRT, Peptides)

Patient Services Coordinator