5657 Patient Experience Coordinator Medical Receptionist jobs near me

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

We are seeking an enthusiastic, team-orientated Registered Veterinary Nurse to join our team at Avon Lodge Veterinary Centre on a part-time, 12-month fixed-term contract.

Avon Lodge Veterinary Centre is a friendly and experienced small animal practice, with this role based at our newly refurbished Wells Road practice. This is a fantastic opportunity for an experienced RVN with a passion for delivering high standards of clinical care to join our supportive team while covering maternity leave.

You’ll be joining an enthusiastic and experienced team, including our Head Vet, 4 Veterinary Surgeons, Head Nurse, 5 RVNs, 2 ANAs, Head Receptionist, 5 receptionists and Practice Director. We are proud to be a nurse training practice, regularly supporting Veterinary Nurse students and EMS students, and we have Silver Cat Friendly status.

Practice Highlights

• Newly refurbished Wells Road practice

• Nurse training practice supporting Veterinary Nurse students and EMS students

• Silver Cat Friendly status

• Friendly team culture with a book club and regular socials

How You’ll Make a Difference

As a Registered Veterinary Nurse, you will be an integral member of the clinical team, delivering high-quality nursing care to patients while supporting excellent client experiences.

You’ll work collaboratively with veterinary surgeons and the wider practice team, taking responsibility for the nursing care of a range of first opinion cases, contributing to clinical standards, and supporting the ongoing development of patient care within the practice.

Working Pattern

• 30 hours per week

• Shift patterns between 8:00am and 7:00pm

• 1 in 4 Saturday mornings

• 12-month fixed-term contract to cover maternity leave

General Responsibilities

• Deliver high standards of nursing care across a varied first opinion caseload

• Support surgical procedures, including anaesthesia monitoring and theatre nursing

• Run nurse clinics and contribute to preventative healthcare and client education

• Provide excellent inpatient care and support patient recovery

You Might Be a Great Fit If...

We’re looking for a confident and motivated Registered Veterinary Nurse who enjoys working as part of a team and delivering high standards of care. You’ll bring:

• Registration as a Veterinary Nurse with the RCVS

• Experience working in clinical practice, with growing confidence in medical and surgical nursing

• Strong communication skills and the ability to build positive relationships with clients and colleagues

• Good organisational skills and the ability to manage workload effectively

• A proactive approach to learning, reflection, and continuous improvement

How We’ll Support You

At inspiring vet care, we’re committed to supporting your ongoing development and wellbeing. When you join us, you’ll benefit from:

• A varied and rewarding nursing role within a supportive primary care environment

• Clear career pathways with progression opportunities into Senior Nurse, Referral, leadership roles, clinical supervisor routes, mentoring and certificate pathways

• Ongoing learning and development supported by experienced colleagues and practice teams

• A collaborative, values-led culture focused on care, community, and continuous improvement

What We Offer Our Team

• 6.6 weeks' annual leave

• Increasing holiday allowance based on length of service

• Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay

• Private Medical Insurance

• Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work scheme

• £550 CPD allowance plus 24hrs paid leave

• RCVS and VDS fees covered

• Pension scheme

• Discounted veterinary care

• Voluntary benefits: choose from a range of benefits to suit you, including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.

Up to £24,720 DOE

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.