patient financial counselor

Seven Sister Hospital & Research Center

Urgent Hiring &ndash; Patient CounselorSeven Sisters Hospital, Bapujinagar, Goalpara, Assam is looking for a dynamic and experienced Patient Counselor to join our team._Position: Patient CounselorQualification: BSC, B-Pharm/D-Pharm (ICU Staff nurse may be apply)Experience: 1&ndash;3 years (Hospital/Any Healthcare sector experience preferred) Salary: Up to 18-20 KApply Now: agm@sevensistershospital.comCall: 6002857619Location: Seven Sisters Hospital, Goalpara, AssamJob Types: Full-time, PermanentPay: ₹18,000.00 - ₹20,000.00 per monthWork Location: In person

Patient Counselor

McKenzie Health

<div>Financial Counselor
POSITION DESCRIPTION:
Under the direction of the Patient Financial Services (PFS) Patient Access Supervisor, the Financial Counselor is responsible for providing patients with a positive financial experience by helping patients navigate, understand insurance benefits, and potential financial liability. Financial Counselors are the patient&rsquo;s point of contact for financial assistance questions. The Financial Counselor collects payments, sets up payment arrangements as appropriate, creates estimates, advises patients in person and over the phone on their insurance benefits and coverage, and in some cases, assesses patient referrals for appropriateness. The Financial Counselor assists patients with eligibility for government programs, McKenzie Health&rsquo;s financial assistance program, and other options for managing high medical liabilities.
Supervisory Responsibilities:<ul><li>
None</li></ul>
Duties/Responsibilities:<ul><li>
Serves as the point of contact for all financial assistance related questions.
</li><li>Communicates with patients to identify and understand financial, social, and medical histories and other relevant patient information.
</li><li>Gathers all relevant information required to process financial assistance requests; including but not limited to collaborating with providers on treatment plans, best practices, and related necessary medical opinions.
</li><li>Documents all communication and follow up in the EMR and sends written confirmation to patient regarding payment arrangements, etc. as applicable.</li><li>
Assesses the current financial situation of patients through the verification of patient insurance benefits; serving as the technical expert in confirming patients benefit coverage and hospital reimbursement:
<ul><li>Determine the patient&rsquo;s financial ability to pay and explain insurance coverage and benefits to the patient.
</li><li>Initiate the financial screening process as appropriate to evaluate eligibility for assistance programs. Assist the patient in completing financial statements and gathering supporting financial documentation.
</li><li>Complete the referral pattern for patients with financial risk.
</li></ul></li><li>Determine eligibility for care at MH by assessing patient eligibility for Medical Assistance, Emergency Medical Assistance, Community Programs, and Government Programs:
<ul><li>Assess and offer payment alternatives which may include prepayment for elective care and applying for MH&rsquo;s financial assistance program.</li><li>
Identify eligible financial programming options and assist in completing all necessary documentation for specific federal, state, or MH financial assistance programs.</li><li>
With provider involvement, determine urgency of scheduled care for patients with large financial liabilities resulting in either a decision to proceed, hold, reschedule, etc.</li></ul></li><li>
Explain MH&rsquo;s payment policy to patients if a program is not available to assist with payment.
</li><li>Calculate and explain any patient&rsquo;s liability before or at the time of service.
</li><li>Counsel patients on out-of-pocket liabilities and collect deductibles, pre-payments, and outstanding balances following established collection procedures; or alternatively, create a payment plan with the patient and document the agreement appropriately.
</li><li>If unable to establish acceptable payment arrangements for elective procedures, inform provider and patient that services will be rescheduled or canceled.
</li><li>Communicate financial coverage status and applicable financial decisions with all appropriate parties: patient, family, referring clinicians, and MCHS clinicians.</li><li>
Assists with the maintenance of self-pay accounts, initiates collection procedures when appropriate and sends out letters to patients regarding the status of the accounts; places accounts in the financial class needed before the account goes to collections if patients do not respond to calls and letters.</li><li>
Pursues and participates in education opportunities to remain current with changes in the Healthcare industry.</li><li>
Promotes effective working relations and works effectively as part of a team to facilitate the department&rsquo;s ability to meet its goals and objectives.</li><li>
Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to insure a professional, responsible, and courteous environment.</li><li>
Attends on-site/off-site community engagement activities and on-site/off-site clinic events as needed.</li><li>
Other duties as assigned.</li></ul>
Nothing in this job description restricts MH the ability to assign, reassign or eliminate duties and responsibilities of this job at any time. MH does not restrict the tasks that may be assigned. Critical features of this job have been described; those features may be changed at any time due to reasonable accommodation or other reasons deemed appropriate by MH.
Physical Requirements:<ul><li>
Prolonged periods of sitting at a desk and working on a computer.</li><li>
Prolonged periods of standing, bending and reaching.</li><li>
Must be able to lift up to 15 pounds at times.
</li></ul>Required Skills/Abilities:<ul><li>
Excellent organization and time management skills along with excellent oral and written communication skills.</li></ul><ul><li>
Strong collaborator</li><li>
Ability to learn quickly, build and maintain long term relationships and work with minimal supervision.</li><li>
Proficient computing skills.</li></ul><ul><li>
High-level of accuracy and attention to detail, flexibility, and ability to attend to competing priorities in an effective and timely way and prioritize effectively in team environment.
</li><li>Must be able to pass a background check and drug screening.
</li></ul>Education/Experience:<ul><li>
High School Diploma / GED Required</li><li>
Associate degree preferred.
</li><li>Experience in providing an elevated level of customer service.</li><li>
Experience in providing and elevated level of customer service.
</li></ul>Licenses/Certifications:
<ul><li>CAC certification preferred or obtained within 3 months of employment.</li></ul></div>

PAS Financial Counselor

Dr. Agarwal's Eye Hospital

Designation : Counselor Location : NagercoilExp : Min 2 Yr to 5 YrsQualification : Any DegreeRoles &amp; Responsibilities:<ul><li>Counsels patients on the reports given by the doctor.</li><li>Co-ordination with Consultant / Centre Head on daily basis based on surgery advice and conversion.</li><li>Explain the tariff of the concern procedures / investigations to patients in detail.</li><li>Maintain Counselor report on daily basis (Advise, Conversion and Patient wise details).</li><li>Co-ordinating with TPA / Insurance Dept (Sending Pre-authorization, Getting Approval, Billing).</li><li>Cross verifying all the relevant documents related to Credit billing before surgery.</li><li>Maintaining Counselor Summary for all counseled patients.</li><li>Doing Tele Calling and maintaining report for the same.</li><li>Follow up with patients at all stages.</li><li>Explain the tariff of the concern procedures / investigations to patients in detail.</li></ul>Job Types: Full-time, PermanentPay: ₹200,000.00 - ₹300,000.00 per yearBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Qi Spine Clinic

<ul><li>PACKAGE RANGE - 3LPA to 4.20LPA</li><li>Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment.</li><li>Managing the reception and front desk</li><li>Assisting patients in filling forms required by the Doctor for the first consultation, by explaining to them components that they are unclear about.</li><li>Understanding from patients their chief concerns, their history and providing the doctor with all the relevant information to ensure that the Doctor has a better understanding of the patient</li><li>Educating patients in simple words the treatment approach, the pricing in details, the expected recovery and all other details enabling patients to make an informed decision</li><li>Ensuring that all sales interactions are done in a patient-centric approach</li><li>Assuring patients basis their diagnosis, treatment prescription on their recovery and convincing them to take the treatment program; including sharing success stories, cracking barriers and involving the Doctor where needed to clarify clinical doubts</li><li>Convincing patients to commit to the treatment program and ensuring they complete it to experience recovery</li><li>Establishing a tone of empathy that helps to resolve any patient complaints or conflicts</li><li>Prioritize patient satisfaction throughout the patient journey to build long-term relationships</li><li>Collaborate with calendar management team to optimize scheduling and streamline patient interactions</li><li>Ensure a professional and well-maintained appearance personally and collaborate closely with doctors, housekeeping staff, support functions, and other team members to keep the clinic premises welcoming and to create a patient-centric environment</li><li>Responsible for day-to-day operations &amp; overall financial performance of the clinic</li><li>Maintain counselor reports daily</li><li>Coordinating with finance department (Invoices, Getting Discount Approval, Billing)</li><li>Qualifications &amp; Skills:</li><li>HSC/Graduate</li><li>Must know Microsoft Excel</li><li>Previous experience in patient counseling, customer service, or related roles, with a focus on grooming</li><li>Proven sales experience and the ability to meet or exceed sales targets</li><li>Excellent interpersonal and communication skills, with a genuine passion for patient care</li><li>Software Efficiency</li></ul>Job Type: Full-timePay: ₹25,000.00 - ₹35,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Application Question(s):<ul><li>when did you graduate?</li><li>do you have any sales or conversion experience?</li></ul>Work Location: In person

Patient-Counsellor

ILAMED

Interested Candidate share your CV on 9311404780 or Jobs@ilamed.orgWe are looking forAesthetic Patient Counselor for ILAMED based out in Panchsheel Enclave, New Delhi Location.Key Responsibilities:<ul><li>Counsel patients on aesthetic treatments on call (skin, laser, hair, anti-aging, etc.)</li></ul><ul><li>Explain doctor-recommended procedures, pricing, and care plans</li></ul><ul><li>Convert consultations into bookings ethically</li></ul><ul><li>Handle follow-ups, patient queries, and documentation</li></ul><ul><li>Coordinate with dermatologists and clinic staff</li></ul>Skills Required:<ul><li>Strong communication &amp; counselling skills</li></ul><ul><li>Patient-centric and empathetic attitude</li></ul><ul><li>Basic knowledge of aesthetic treatments (training provided)</li></ul>Job Types: Full-time, PermanentPay: ₹15,000.00 - ₹40,000.00 per monthBenefits:<ul><li>Paid sick time</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>total work: 1 year (Preferred)</li></ul>Work Location: In person

Aesthetic Patient Counselor

ARAVINDS IVF FERTILITY CENTRE

Key Responsibilities:Counsel patients regarding treatment procedures, especially IVF/medical treatments.Explain treatment plans, risks, benefits, timelines, and costs clearly.Provide emotional support and address patient concerns.Coordinate between doctors, nursing staff, and patients.Follow up with patients for appointments, reports, and treatment cycles.Maintain patient records and documentation.Handle billing explanation and financial counselling.Ensure high patient satisfaction and service quality.Assist in admission and discharge process if required.Maintain confidentiality of patient information.Skills Required:Excellent communication skills (Tamil &amp; English preferred).Strong counselling and interpersonal skills.Empathy and patient handling ability.Basic medical knowledge (IVF/OBG preferred).Computer knowledge (Hospital Management System).Ability to handle emotional and sensitive situations.Qualification:Bachelor&rsquo;s degree in Psychology / Social Work / Nursing / Life Sciences / BHMS / B.Sc.Experience in Hospital / IVF centre preferred.1&ndash;3 years experience in patient counselling (preferred).Key Competencies:Patient relationship managementProblem-solving skillsCoordination skillsDocumentation &amp; reportingTarget-oriented (if sales counselling involved)Job Types: Full-time, Permanent, FresherPay: ₹10,142.93 - ₹50,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Patient counsellor

FMOL Health

<div>The Patient Financial Advisor screens uninsured patients for Medicaid and financial assistance; assist patients in completing Medicaid and financial assistance applications; manages the Medicaid eligibility/application process; collects patient responsibility for unscheduled insured inpatients and observation patients; and utilizes critical thinking skills to determine the most appropriate resources available to assist patients in need. The Patient Financial Advisor will have knowledge of all aspects of the department process from the registration process through billing. The Patient Financial Advisor will have knowledge of medical insurances and collections and will assist in resolving issues regarding a patient's ability to pay for services. The Patient Financial Advisor reviews available funding sources for which the patient qualifies. The Patient Financial Advisor researches patients' account questions and explains payments that have been made on their accounts. The Patient Financial Advisor is expected to work independently, manage his/her case load, and require minimal oversight.</div>
 <div><ul><li>Customer Service
<ul><li>Educates, screens, and assists patients who do not have valid insurance coverage to enroll in third-party eligibility programs. Interviews qualified patients for potential funding sources, which may include Medicaid, financial assistance programs (FAP), and/or alternative funding sources. Performs all associated functions timely and accurately.
</li><li>Educates patient during interview on applicable policies such as point-of-service collection, payment options, and financial assistance. Performs follow up with patient and the Division of Medicaid to ensure appropriate completion of applications and submission of all required documentation. Stays informed on applicable statues, regulations, and Office of Compliance policies that affect assigned tasks.
</li><li>Submits Medicaid applications timely and accurately.
</li><li>Meets with patients who present as self-pay to obtain valid insurance coverage, if applicable, and/or review prior account information to obtain insurance coverage. Notifies departments of information and updates patient accounts.
</li><li>Consistently interacts with sensitivity to patients/their families and is responsive to individual needs. Exhibits excellent customer service and communications skills, with the ability to effectively calm patients and be able to deal with distressed and/or agitated patients and their families.
</li><li>Serves as support to patients and their family members to assure customers have access to all available funding.
</li></ul></li><li>Critical Thinking
<ul><li>Analyzes patient financial condition based on interview and inputs into financial counseling system. Documents all calls, correspondence, and related activities to each patient's account in the correct place using appropriate tools and language. Updates patient accounting information systems.
</li><li>Responsible for calculating patient out-of-pocket amounts due and collecting on those amounts for unscheduled inpatient and observation admits having insurance coverage. Utilizes effective critical thinking skills and professional approach when handling these collections situations.
</li><li>Maintain complete records of all patients applying for indigent or financial assistance to include the application, proof of income, the acceptance/denial letter, and any other applicable documentation.
</li><li>Verifies and assures all accounts are ready for routing for approval for charity or billing with adequate supporting documentation within the established time frames.
</li><li>Demonstrates ability to work independently, be attentive to detail, and ensure work is completed timely and accurately. Works in self-directed manner and requires minimal supervision.
</li><li>Demonstrates ability to manage multiple and simultaneous responsibilities and to prioritize duties/tasks.
</li><li>Identifies trends that may indicate problem areas and alerts Supervisor/Manager/Director of such. Plays key role in initiating solutions.
</li></ul></li><li>Interpersonal Relations
<ul><li>Work closely with Case Management (UR) on a daily basis in regard to notification of active Medicaid coverage, authorizations, and changes to Healthy Louisiana Plans; obtains needed authorization and forwards to Utilization Management when received.
</li><li>Maintains daily contact with Utilization Management, Business Office, patient Registration, Medical Records, Ancillary departments, various third-party agencies, HMO/PPOs, patients, patient families, physician offices and other outside entities.
</li><li>Actively participates in and encourages other to utilize creative and innovative approaches to accomplish tasks.
</li></ul></li><li>Other Duties as Assigned
<ul><li>Performs other duties as assigned.</li></ul></li></ul></div>
 <div>Education: Bachelor's Degree
Experience: 1 year of experience in healthcare financial services, insurance, customer service, or billing/patient accounts.</div>

Patient Financial Advisor

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10000 patient financial counselor jobs Near Me

Patient Counselor

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Patient Financial Advisor