patient financial counselor

Cibola General Hospital

<div>Description:
<p>
 <b>Job Summary</b></p><p>
Cibola General Hospital is seeking a Patient Financial Counselor / Presumptive Eligibility Determiner to assist uninsured and underinsured patients in accessing healthcare coverage and financial assistance programs.</p><p>
This position conducts Medicaid Presumptive Eligibility screenings, assists patients with Medicaid applications, and provides financial counseling regarding payment options and financial assistance programs. The role works closely with patients, clinical staff, and revenue cycle teams to ensure patients receive timely access to medically necessary services.</p><p><b>
Responsibilities</b></p><ul><li>
Assist patients in completing Medicaid applications through the YES-NM portal</li><li>
Provide financial counseling and discuss payment options with patients</li><li>
Identify patients who may qualify for Medicaid or hospital financial assistance programs</li><li>
Document patient encounters and eligibility determinations in the electronic health record (EHR)</li><li>
Work with clinical staff and internal departments regarding eligibility determinations and follow-up</li><li>
Ensure compliance with HIPAA, Medicaid guidelines, and hospital policies</li><li>
Provide excellent customer service to patients and families</li></ul>
Requirements:
<p>
 <b>QualificationsRequired</b></p><ul><li>
High School Diploma or equivalent</li><li>
Strong communication and customer service skills</li><li>
Basic computer skills and ability to learn healthcare systems</li><li>
Ability to maintain confidentiality and handle sensitive patient information</li></ul><p><b>
Preferred</b></p><ul><li>
Experience in healthcare billing, registration, or revenue cycle</li><li>
Experience with Medicaid eligibility or financial assistance programs</li><li>
Previous hospital or healthcare experience</li></ul><p><b>
Certification</b></p><p>
Presumptive Eligibility Determiner certification required or must be obtained within the timeframe required by the New Mexico Human Services Department.</p><p><b><br>
Work Environment</b></p><ul><li>
Office setting within a hospital environment</li><li>
Frequent interaction with patients, families, and healthcare staff</li></ul></div>

Patient Financial Counselor

Providence

<div><p><b>Description</b></p>
<p>Patient Financial Counselors are part of a team who has direct interaction with patients and their families either on the phone or in person. They are responsible for easing the way in resolution of patient accounts through financial clearance, payment collection, obtaining sponsorship, and financial assistance. The Patient Financial Counselor identifies eligibility, provides education, and completes and submits applications for various State and Federal sponsorship programs. They assist patients and make eligibility determinations for Providence St. Joseph Health Financial Assistance. Duties and behaviors are performed in a manner that reflects Providence's mission, philosophy, and core values.</p>
<p>Providence caregivers are not simply valued &ndash; they&rsquo;re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.</p>
<p><b>Required Qualifications:</b></p>
<ul><li>H.S. Diploma or GED</li>
<li>2 years experience in a hospital, clinic, or healthcare business office</li>
<li>3 years experience or proven success as a Patient Financial Advocate Associate, preferably with Providence St. Joseph Health or it's Affiliates.</li>
<li>2 years experience in automated, computerized account follow-up system, preferably in Epic.</li>
</ul><p><b>Preferred Qualifications:</b></p>
<ul><li>Experience with medical and health plan terminology.</li>
</ul><p><b>About Providence</b></p>
<p>At Providence, our strength lies in Our Promise of &ldquo;Know me, care for me, ease my way.&rdquo; Working at our family of organizations means that regardless of your role, we&rsquo;ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.</p>
<p>Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.</p>
<p>Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.</p>
<p>Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</p>
<p><b>About the Team</b></p>
<p>Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.</p>
<p>Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.</p>
<p><b>Requsition ID:</b> 422848
</p><p><b>Company:</b> Providence Jobs
</p><p><b>Job Category:</b> Patient Financial Services
</p><p><b>Job Function:</b> Revenue Cycle
</p><p><b>Job Schedule:</b> Full time
</p><p><b>Job Shift:</b> Day
</p><p><b>Career Track:</b> Admin Support
</p><p><b>Department:</b> 4001 SS RC FIN COUNS
</p><p><b>Address:</b> OR Portland 4805 NE Glisan St
</p><p><b>Work Location:</b> Providence Portland Medical Ctr-Portland
</p><p><b>Workplace Type:</b> On-site
</p><p><b>Pay Range:</b> $22.44 - $34.33
</p><p>The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.</p></div><p></p>

Norman Regional Health

<div>Responsibilities:
<ul><li>Performs financial clearance function for every patient on assigned worklist within the department approved timeline and using workflow tools as designed.</li><li>
Effectively works to resolve any identified or outstanding issues for the patients they have financially cleared at any time during the revenue cycle.</li><li>
Works on any special projects or initiatives related to the workflow of patient access with a mind open to change and with a full awareness of the focus on patient and provider satisfaction.</li><li>
Performs the patient registration and admission process.</li><li>
Provides excellent customer service to all patients, guests and family members.</li><li>
Performs other duties as assigned.</li></ul>
Qualifications:
<div><b>
Education</b></div><ul><li>
High School Diploma or equivalent.
</li><li>Associates or Bachelor&rsquo;s degree preferred.</li></ul><div><b>
Experience</b></div><ul><li>
5 years of experience in healthcare-related industry or hospital Patient Financial Services or Patient Access department, with emphasis on customer service, point of service collections, insurance verification and authorizations processes, patient liability estimation and counseling/collection experience.
</li><li>Experience working with public and multiple customers (internal and external), working under stress, meeting deadlines and performing daily assignments with consistent accuracy are standard requirements.
</li><li>Responsible for protecting the financial assets of the organization by insuring payer sources are valid, authorized and liability is effectively communicated and preferably collected.</li></ul><p>
(Above requirements can be met by equivalent combination of education and experience)</p><p></p><div><b><br>
Licensure/Certification/Registration/ETC.</b></div><ul><li>
Patient access professional designation CHAM encouraged.</li></ul><p><b>
Compensation/Benefits</b></p><ul><li>
$18.08-$29.53/hr depending on previous work experience.</li><li>
Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement.</li></ul></div>

CV Patient Financial Counselor - Registrar

ICFAI

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 The Financial Counselor is responsible for providing financial counseling to indigent patients and/or individuals who are economically challenged. Statistically analyzes the needs of each case and present the most logical assistances programs available. This includes formal payment, medical loans, Medicaid eligibility screenings, and the hospital&rsquo;s Additional Discount Program (Charity). The Financial Counselor is also tasked with assisting with patient registrations, managing specific registration and verification worklist, perform registration audits, and efficiently follows up with patients, family members, co-workers, management, physicians, other department staff, and other third parties to ensure that maximum financial reimbursement is received.
 <br/>
 <br/>
 <strong>
  Shift: M-F, 6:45 AM - 3:15 PM
  <br/>
  <br/>
 </strong>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Job Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma or equivalent required.
  </li>
  <li>
   Two years of on-the-job experience in a like or similar position is preferred
  </li>
  <li>
   Knowledge of medical terminology is preferred
  </li>
  <li>
   Excellent communication skills.
  </li>
  <li>
   Computer experience is required
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Demands
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must possess full range of body motion to pass basic FIT test for position to include walking, kneeling, standing, pushing, pulling, bending, stooping, reaching and sitting for extended periods of time.
  </li>
  <li>
   Must be able to lift and carry up to 30 pounds.
  </li>
 </ul>
</div>


Financial Counselor (ED), Full Time

Valley Hospital

<div>Responsibilities:
<p><b>
Valley Hospital</b> is built on three core principles, outstanding care, compassionate people and unparalleled service. We are a private 122 bed psychiatric hospital specializing in mental health care and chemical dependency counseling services.</p><p><i>
Valley Hospital is centrally located with easy access to many areas of greater Phoenix. We are between North 35th and 36th Streets with East Earl to our north and East Thomas to our south</i></p><div>
Valley Hospital is seeking a full time Financial Counselor to join our Team!</div><div></div><div><b><br>
Job Description: Financial Counselor: Shift - Monday to Friday, 1:00pm to 9:30pm and Saturday 8:30-5:00p</b></div><div></div><div><br>
The Financial Counselor will be responsible for reviewing the admissions from the previous day(s) to verify the accuracy of the insurance information obtained and entered by the Intake or assigned department. The Financial Counselor will review admissions from the previous day (s) to verify accuracy of the insurance information obtained and entered by the intake or assigned department the Financial Counselor will meet with patients and or family members to secure payment for patient responsible balances.</div><br>
<div></div><ul><li>
UHS is Challenging and rewarding work environment
</li><li>Growth and development opportunities within UHS and its subsidiaries
</li><li>Competitive Compensation
</li><li>Excellent Medical, Dental, Vision and Prescription Drug Plan
</li><li>401k plan with company match
</li><li>Generous Paid Time Off</li></ul>
Qualifications:
<p><b>
Education:</b> High school graduate or equivalent preferred.</p><p><b>
Experience: </b>Minimum of 2 years&rsquo; experience in Managed care. Must have experience with Medicare and other government benefits and ability to determine deductible and coinsurance. Must also have a minimum of 6 month experience in finances and collecting patients financial liability up front, admission processes and collections procedures, and a working knowledge of managed care; interpretation of insurance coverage plans, co-payments and deductible schedules and payment plans; and a working knowledge of computers and business software programs (Excel) preferred.
</p><p><b>Additional Requirements:</b> May be required to work occasional overtime and flexible hours.</p><p>
One of the nation&rsquo;s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion.</p><div><b>
EEO Statement</b></div><p>
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
</p><p>We believe that diversity and inclusion among our teammates is critical to our success.</p><div><b>
Notice</b></div><div>
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.</div></div>

FINANCIAL COUNSELOR

UF Health

<div>Overview:
<p>
We are seeking a detail-oriented and compassionate Financial Counselor to deliver excellent patient-centered service by supporting and facilitating financial processes related to professional healthcare services. This role plays a vital part in ensuring accurate billing, maximizing collections, and guiding patients through their financial responsibilities with clarity and professionalism.</p><p>
The Financial Counselor will work closely with both internal teams and external customers to ensure timely resolution of billing issues and a seamless financial experience for patients.</p>
Responsibilities:
<ul><li>Enter and review charges in accordance with coding and billing guidelines</li><li>
Apply CPT and diagnosis coding rules to ensure accurate billing</li><li>
Verify insurance coverage and eligibility</li><li>
Obtain prior authorizations for services as required</li><li>
Review and manage patient account details, ensuring accuracy and completeness</li><li>
Identify and resolve front-end edits, claim rejections, and information requests</li><li>
Maximize collections through proactive account management</li><li>
Provide financial counseling to patients, including explaining charges and payment options</li><li>
Collect payments and assist patients in establishing payment plans when necessary</li><li>
Communicate effectively with patients, providers, and insurance companies</li><li>
Support practice goals through efficient and accurate financial operations</li><li>
Float to other practices or adjust work schedule as needed to support staffing needs</li></ul>
Qualifications:
<p><b>
Minimum Qualifications</b></p><ul><li>
High school diploma or equivalent required</li><li>
Minimum of two (2) years of experience in business, financial services, or a physician practice setting (preferably in patient accounts or collections)</li></ul><p><b>
Substitutions:</b></p><ul><li>
Bachelor&rsquo;s degree may substitute for two (2) years of required experience</li><li>
Associate degree or equivalent coursework may substitute for one (1) year of experience</li></ul><p></p><p><b>
Preferred Qualifications</b></p><ul><li>
Knowledge of CPT and diagnosis coding</li><li>
Experience with EPIC or similar electronic health record (EHR) systems</li><li>
Prior experience in healthcare billing, collections, or financial counseling</li></ul><p></p><p><b>
Required Skills &amp; Competencies</b></p><ul><li>
Strong communication and interpersonal skills</li><li>
Excellent organizational and problem-solving abilities</li><li>
Ability to manage multiple tasks and prioritize effectively</li><li>
Comfortable discussing financial matters and collecting payments in a professional manner</li><li>
Ability to work both independently and collaboratively in a team environment</li></ul></div>

Financial Counselor - ACU | Specialties - Ocala Heath Brook | Day | Full-Time

Rolling Hills Hospital

<div>Responsibilities:
<div></div><div>
Rolling Hills Hospital is seeking an empathetic, detail‑oriented <b>Financial Counselor (PRN)</b> to join our patient‑focused team. In this vital role, you will help patients and families navigate the financial side of healthcare by completing assessments, educating them on benefits, and ensuring financial arrangements are in place&mdash;ideally before discharge. Your work will directly support our mission of delivering exceptional, patient-centered care.</div><div>
</div><div><b>
Key Responsibilities</b></div><div></div><div><div><br>
As a Financial Counselor, you will:</div><ul><li>
Conduct thorough financial assessments to determine patients&rsquo; ability to pay.</li><li>
Collect deposits and develop fair, manageable payment plans with patients and guarantors.</li><li>
Identify funding opportunities and assist indigent patients with TennCare applications.</li><li>
Educate patients, parents, and guarantors on insurance coverage, claims, and self-pay obligations.</li><li>
Calculate accurate third‑party and self‑pay liabilities for inpatient and outpatient services.</li><li>
Secure upfront deposits to help reduce outstanding balances.</li><li>
Set up monthly payment arrangements when full payment is not possible.</li><li>
Follow up on incomplete documentation, patient balances, coordination of benefits forms, and additional financial responsibility issues.</li><li>
Prioritize follow-up on self-pay accounts, verify and update billing information, and collaborate with Business Office management on accounts eligible for collections.</li><li>
Track post-discharge charity applications, assist with documentation, and communicate status updates to management.</li><li>
Support other financial counseling needs as assigned.</li></ul></div><div></div><div><div><b><br>
Who We're Looking For</b></div><div></div><div><br>
We seek a compassionate, proactive individual who thrives in a patient‑supportive environment. The ideal candidate demonstrates:</div><ul><li>
Strong communication and interpersonal skills</li><li>
A commitment to patient advocacy</li><li>
Professionalism and empathy</li><li>
A solutions-oriented approach</li><li>
Ability to work collaboratively across departments</li></ul><div><div><b>
Why Join Rolling Hills Hospital?</b></div><div></div><div><br>
At Rolling Hills Hospital, you&rsquo;ll be part of a mission-driven team dedicated to improving the lives of our patients and the well‑being of our community. We offer a supportive, team-oriented environment where your contributions truly make a difference.</div></div></div><br>
<div></div>
Qualifications:
<div></div><ul><li>
High school diploma or equivalent required.</li><li><b>
2 years of hospital admissions or collections experience</b> (psychiatric setting preferred).</li><li>
Strong communication skills&mdash;written, verbal, and interpersonal.</li><li>
Ability to perform accurate financial calculations and explain them clearly.</li><li>
Proficiency with computers and billing/insurance systems.</li><li>
Ability to prioritize, stay organized, and work well in a fast‑paced environment.</li><li>
Professionalism, patience, and strong customer service skills.</li></ul><div><b>
EEO Statement</b></div><div>
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.</div><div></div><div><br>
We believe that diversity and inclusion among our teammates is critical to our success.</div><div></div><div><b><br>
Notice</b></div><div>
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.</div><div></div><div><br>
UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to UHS or UHS facilities on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms &quot;we&quot;, &quot;us&quot;, &quot;our&quot; or &quot;the company&quot; in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.</div></div><div></div>

Financial Counselor – PRN

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Patient Financial Counselor

Patient Financial Counselor

CV Patient Financial Counselor - Registrar

Financial Counselor (ED), Full Time

FINANCIAL COUNSELOR

Financial Counselor - ACU | Specialties - Ocala Heath Brook | Day | Full-Time

Financial Counselor – PRN