patient financial counselor

Sunrise Hospital Erattupetta

Location:Sunrise Hospital, Erattupetta- : Pala- Erattupetta Road, Kaduvamuzhi, Erattupetta, Kerala 686121 Job Type: Full-Time Experience Required: Minimum 2 years in hospital counseling or patient coordination Qualification: Bachelor&rsquo;s or Master&rsquo;s degree in Social Work, Psychology, Commerce, or related fieldRequirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Social Work, Psychology, Commerce, or related discipline</li><li>Minimum 2 years of experience in patient and financial counseling within a hospital setting</li><li>Strong communication, negotiation, and interpersonal skills</li><li>Knowledge of hospital billing systems and insurance procedures preferred</li><li>Compassionate attitude with attention to detail and confidentiality</li></ul>Key Responsibilities:<ul><li>Provide patient counseling regarding admission, treatment procedures, and hospital services</li><li>Offer emotional and psychological support to patients and families during their hospital stay</li><li>Conduct financial counseling by explaining treatment cost estimates, billing details, and insurance coverage</li><li>Coordinate with doctors, nurses, and billing departments to ensure accurate communication and transparency</li><li>Assist patients with insurance documentation, approvals, and claims processing</li><li>Maintain detailed counseling records, patient feedback, and financial discussions confidentially</li><li>Handle patient concerns with empathy, professionalism, and efficiency</li></ul>Job Types: Full-time, PermanentPay: &#8377;25,000.00 - &#8377;30,000.00 per monthWork Location: In person

Patient & Financial Counselor

Qi Spine Clinic

<ul><li>Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment.</li><li>Assisting patients in filling forms required by the Doctor for the first consultation, by explaining to them components that they are unclear about.</li><li>Understanding from patients their chief concerns, their history and providing the doctor with all the relevant information to ensure that the Doctor has a better understanding of the patient</li><li>Educating patients in simple words the treatment approach, the pricing in details, the expected recovery and all other details enabling patients to make an informed decision</li><li>Ensuring that all sales interactions are done in a patient-centric approach</li><li>Assuring patients basis their diagnosis, treatment prescription on their recovery and convincing them to take the treatment program; including sharing success stories, cracking barriers and involving the Doctor where needed to clarify clinical doubts</li><li>Convincing patients to commit to the treatment program and ensuring they complete it to experience recovery</li><li>Establishing a tone of empathy that helps to resolve any patient complaints or conflicts</li><li>Prioritize patient satisfaction throughout the patient journey to build long-term relationships</li><li>Collaborate with calendar management team to optimize scheduling and streamline patient interactions</li><li>Ensure a professional and well-maintained appearance personally and collaborate closely with doctors, housekeeping staff, support functions, and other team members to keep the clinic premises welcoming and to create a patient-centric environment</li><li>Responsible for day-to-day operations &amp; overall financial performance of the clinic</li><li>Maintain counselor reports daily</li><li>Coordinating with finance department (Invoices, Getting Discount Approval, Billing)</li><li>Qualifications &amp; Skills:</li><li>HSC/Graduate</li><li>Must know Microsoft Excel</li><li>Previous experience in patient counseling, customer service, or related roles, with a focus on grooming</li><li>Proven sales experience and the ability to meet or exceed sales targets</li><li>Excellent interpersonal and communication skills, with a genuine passion for patient care</li><li>Software Efficiency</li><li>Shift Timing: Any shift timing of 8 hours between 7:00 AM to 9:00 PM, (should be flexible with the shifts</li></ul>Job Type: Full-timePay: &#8377;25,000.00 - &#8377;35,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Application Question(s):<ul><li>when did you complete your graduation?</li></ul>Work Location: In person

PATIENT COUNSELLOR

AKAK Healthcare

We are looking for Female patient counsellor for a reputed Ophthalmology center in New Delhi.<ul><li>Candidate should have experience in hospital as financial counsellor</li><li>Excellent communication skill.</li><li>Literacy in computer.</li><li>Should have good convincing capability.</li><li>Immediate Joiner will be preferred</li><li>Should relocate before start.</li><li>Only female candidate.</li><li>Should have proven experience as financial counsellor in any reputed hospital.</li></ul>Roles and responsibillity:<ul><li>Providing estimate of surgery to the patient</li><li>Helping in TPA documentation</li><li>Explain packages of surgeries.</li><li>Cordination with doctor and patient for treatment.</li><li>Proactive response of patients queries.</li></ul>Location : A.K institute of Ophthalmology, Safdurjung enclave.Contact: 9289849510Contact Person- Sachin PanjiyarE-mail:- akiotalent@gmail.comJob Type: Full-timeBenefits:<ul><li>Provident Fund</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience: 1-5 years of experience requiredWork Location: In personJob Types: Full-time, Permanent, FresherPay: &#8377;35,000.00 - &#8377;50,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Patient Counselor

Epione pain Management center

We are Hiring !!!Role: Patient CounsellorQualification: Any DegreeExperience: Min 1 yrShift: No night shiftLocation: Egmore, ChennaiJob Description:<ul><li>Counsel patients and their families regarding diagnosis, treatment plans, procedures, and hospital processes.</li><li>Provide emotional and psychological support to patients, especially those dealing with long-term or critical illnesses.</li><li>Coordinate with doctors, nurses, and other departments to ensure timely communication of treatment-related information.</li><li>Explain financial estimates, insurance coverage, and available payment plans when necessary.</li><li>Assist in pre-admission and discharge processes by guiding patients and families through documentation and formalities.</li><li>Follow up with patients to ensure post-treatment continuity and satisfaction.</li><li>Maintain patient confidentiality and adhere to hospital policies on patient rights and dignity.</li><li>Provide support during grief, loss, or end-of-life care, in coordination with the medical team.</li><li>Organize and participate in patient education programs or support groups.</li><li>Maintain accurate records of counselling sessions, patient concerns, and follow-up actions.</li></ul>Interested candidates contact HR - 9962652111Job Type: Full-timePay: &#8377;20,000.00 - &#8377;30,000.00 per monthWork Location: In person

Career Institute of Medical Sciences

<ul><li>Meet and greet patients and attendants in a compassionate and professional manner.</li><li>Listen to patients&rsquo; concerns empathetically and offer appropriate guidance.</li><li>Explain the diagnosis, treatment options, procedures, risks, and expected outcomes in a simplified manner (as per doctor's advice).</li><li>Counsel patients for surgeries, procedures, chemotherapy, dialysis, or other specialty treatments.</li><li>Assist in understanding the care plan, timelines, and what to expect during hospital stay.</li><li>Ensure informed consent is properly explained and signed.</li><li>Coordinate with billing/insurance teams to explain estimated treatment costs.</li><li>Counsel patients and families regarding insurance coverage, pre-authorizations, and package inclusions/exclusions.</li><li>Guide economically weaker patients towards financial assistance, government schemes, or hospital support (if applicable).</li><li>Coordinate between patient, consultants, TPA/insurance desk, and administration.</li><li>Maintain proper counselling records and documentation for each patient interaction.</li><li>Follow up with departments (labs, pharmacy, diagnostics) for timely updates to the patient.</li><li>Offer empathetic communication, especially for critically ill patients or during difficult diagnoses (e.g., cancer, organ failure).</li><li>Coordinate with psychologists/psychiatrists if deeper emotional support is needed.</li><li>Help patients understand discharge process, medication instructions, diet plans, and follow-up appointments.</li><li>Educate the patient/family about post-discharge care and emergency contact points.</li></ul>Job Type: Full-timeWork Location: In person

Sree Abirami Group of Institutions

Key Responsibilities:<ul><li>Patient Counseling &amp; Support:</li><li>Counsel patients and their attendants regarding the diagnosis, available treatment options, and expected outcomes.</li><li>Explain treatment procedures, duration of stay, and post-treatment care in an understandable manner.</li><li>Offer emotional support to patients and families during stressful medical situations.</li><li>Treatment &amp; Cost Explanation:</li><li>Clearly explain the estimated cost of treatment, package details, inclusions/exclusions, and payment options.</li><li>Coordinate with billing and TPA departments for cost approvals and insurance-related queries.</li><li>Ensure patients understand the financial implications before initiating treatment.</li><li>Coordination with Medical Team:</li><li>Liaise between patients, doctors, and nursing staff to ensure clarity and smooth communication.</li><li>Arrange doctor consultations and clarify doubts raised by patients or their families.</li><li>Admission &amp; Discharge Support:</li><li>Guide patients through the admission process, documentation, and consent forms.</li><li>During discharge, explain follow-up visits, medication schedules, and further care instructions.</li><li>Patient Feedback &amp; Relationship Management:</li><li>Collect and document patient feedback to assess satisfaction levels.</li><li>Address minor grievances and escalate major issues to the concerned department for resolution.</li><li>Record Keeping &amp; Reporting:</li><li>Maintain counseling records, cost discussions, and patient communication logs.</li><li>Prepare daily or weekly counseling reports for management review.</li></ul>Qualifications &amp; Experience:<ul><li>Educational Qualification: Bachelor&rsquo;s or Master&rsquo;s Degree in Psychology / Social Work / Hospital Administration / Nursing or related field.</li><li>Experience: 2&ndash;5 years of experience in patient counseling or front office role in a hospital.</li><li>Skills Required:</li><li>Excellent communication and interpersonal skills</li><li>Compassionate and patient-centered approach</li><li>Knowledge of hospital services, treatment procedures, and billing systems</li><li>Fluency in English and local language</li></ul>Key Attributes:<ul><li>Empathetic and approachable personality</li><li>Ability to handle emotional situations calmly</li><li>Good organizational and coordination skills</li><li>Ethical and professional behavior at all times</li></ul>phone: 9750972999mail : hr@abiramihospital.comJob Type: Full-timePay: &#8377;10,041.34 - &#8377;30,346.75 per monthWork Location: In person

Wanted patient counsellor

Midwest Vision Partners

<div>As a Surgical Counselor you will provide exceptional care for our patients by offering them professional service and creating a memorable patient experience. The incumbent accurately and professionally explains the physician's diagnosis, the surgical procedure and the expected results to each surgical patient and, as appropriate, to their families through verbal instruction, brochures, pamphlets and video. The Surgical Counselor handles all surgery scheduling process and advise patients on financial obligations which may include the establishment of payment plans. 
 
Schedule: Monday, Wednesday, Thursday, Friday 7:30-4:30; Tuesday 7:30-7:00 
<h2 class="jobSectionHeader">
What you will be doing</h2><ul><li>
Prepare medical charts for surgical evaluations (cataract / retinal / glaucoma / cornea / lids, etc.) performed by our physicians at practices throughout the local area</li><li>
Travel with the physician to all locations, including referring physician offices</li><li>
Educate patients on the newest technologies and advancements in the field of cataract surgery</li><li>
Obtain any prior approvals or authorizations needed from insurance companies</li><li>
Schedule all patient surgeries and pre-operative and post-operative appointments, including appointments with the patient's primary care physician, optometrist and surgery center</li><li>
Prepare and organize surgery charts and mailing any necessary paperwork</li><li>
Inform patient of any pre-admission testing (labs, EKG, etc.), what is expected day of surgery, answer any pre-surgical questions, and inform of follow up care</li><li>
Answer all telephone inquiries from patients and primary care physicians regarding surgery or other concerns</li><li>
Verify medical benefits for surgery and injections</li><li>
Discuss benefits and costs of non-covered benefits with patients. Secure any out of pocket financial requirements from patient</li><li>
Complete consent and other necessary forms for surgery</li><li>
Interface with Billing Department as needed</li><li>
Relay all surgical booking forms and charts to the surgery center in a timely manner</li><li>
Maintain a professional relationship with referring physicians from neighboring communities</li><li>
Perform other duties as assigned</li></ul><h2 class="jobSectionHeader">
What you know</h2>
Required<ul><li>
High school diploma or GED</li><li>
Demonstrated customer service skills</li><li>
Excellent written and verbal communication skills</li></ul> 
Desired<ul><li>
Previous ophthalmology or healthcare experience</li><li>
Highly motivated, detail-oriented and organized</li><li>
Able to multi-task and meet deadlines</li><li>
Willing to travel to multiple, local offices</li><li>
Mid- level education on Ophthalmology</li><li>
Typically 2-4 years of experience</li></ul><h2 class="jobSectionHeader">
What you will receive</h2><ul><li>
Competitive wages</li><li>
Robust benefit package including medical, dental, life and disability (short- and long-term) insurance</li><li>
Generous paid time off (PTO) program</li><li>
Seven (7) company paid holidays</li><li>
401(k) retirement plan with company match</li><li>
An organization focused on People, Passion, Purpose and Progress</li><li>
Inspirational culture</li></ul><h2 class="jobSectionHeader">
About Midwest Vision Partners</h2>
Midwest Vision Partners was founded in 2019 to build a premier eye care platform in partnership with Alpine Investors, a San Francisco-based private equity firm. Alpine is a strong supporter of MVP, given their PeopleFirst&trade; philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels. 
Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives. Today, MVP's network consists of 16 practices, 125 physicians, and roughly 1500 employees providing medical and surgical eyecare services at over 60 locations throughout the Midwest. We strive to be the premier provider of eyecare in the Midwest through a culture of collaboration and excellence.</div>

Clinical Technician I

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