patient financial rep

Bates County Memorial Hospital

<div>This opening is for a 40 per week day shift position.
The Patient Accounts Financial Representative is responsible for screening patients for payment resources and counseling patients on their personal financial responsibilities and making them aware of resources that may be available to assist them. They will give assistance in the application of those resources. The Patient Accounts Financial Representative will also be responsible for answering patient calls, walk-ins, and correspondence related to patient billing, while using proper customer service protocol. To resolve a patient billing issue, it may be necessary to make outbound calls to an Insurance company, Attorney, Doctor, Department Directors, etc. You will be required to ask patients to pay their bill or set up a payment plan. Your role is to improve cash flow and reduce bad debt receivables while providing good customer service. 


Experience and Education:
<ul><li>
Knowledge of the Microsoft office suite</li><li>
Knowledge of standard office equipment (copier, fax machine)</li><li>
Ability to type and use a 10 key</li></ul>

Minimum:
<ul><li>Experience in clerical or customer service
</li></ul>Knowledge/Skills/Required Abilities
<ul><li>
Personal technology device to download DUO application to enable access to hospital email by multi-factor authentication.</li><li>
Displays good organizational skills and utilizes time wisely.</li><li>
Maintains a neat and orderly work environment.
</li><li>Completes assigned tasks in a timely manner and seeks additional work upon completion of assignments.</li><li>
Displays attention to detail and accuracy of tasks</li><li>
Demonstrates good communication skills and empathy</li><li>
Willingly shares information and resources with co-workers.
</li><li>Takes the time to explain and exchange information with customers.</li><li>
Maintains composure under stress and continues to work effectively.</li><li>
Discusses personal, patient, and staff-related issues in a confidential manner and in the appropriate location and follows Hospital policy concerning Confidentiality.</li><li>
PC skills &ndash; demonstrates proficiency in Microsoft Office applications and others as required</li><li>
Treats customers in an ethical manner, respects the dignity and individuality of customers. Demonstrates commitment to customers by putting their well-being before personal, financial, or procedural concerns.</li><li>
Work independently.</li></ul></div>

Patient Accounts Financial Representative

OhioHealth

<div>We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more &ndash; in our careers and in our communities.
Job Description Summary:
This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional support and customer service during encounters with patients, families, visitors, and OhioHealth Physicians and associates.
Responsibilities And Duties:
Accurately identifies patient in EMR system.
 
Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service.
 
Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates.
 
Performs registration functions in any of the Patient Access areas.
 
Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise.
 
Uses various computer programs to enter and retrieve information.
 
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
 
Secures and tracks insurance authorizations and processed BXC patients.
 
Transcribes ancillary orders.
 
Scheduled outpatients.
 
Generates, prints and provides patient estimates utilizing price estimator products.
 
Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals.
 
Attempts to collect residual balances from previous visits.
 
Answers questions or concerns regarding insurance residuals and self-pay accounts.
 
Uses knowledges of CPT codes to accurately select codes from clinical descriptions.
 
Generates appropriate regulatory documents and obtains consent signatures.
 
Identifies and/or determines patient Out of Network acceptance into the organization.
 
Reviews insurance information and speaks to patients regarding available financial aid.
 
Explains billing procedures, hospital policies and provides appropriate literature and documentation.
 
Scans required documents used for claim submission into patient&rsquo;s medical record.
 
Escorts or transports patients in a safe and efficient manner to and from various destinations.
 
Assists clinical staff in administrative duties as needed.
 
Complies with policies and procedures that are unique to each access area.
 
Assists with training new associates.
 
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas.
 
Goes to the Nursing Units to register or obtain consents.
 
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
 
Makes reminder phone calls to patient.
 
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts.
 
Maintains patient logs for statistical purposes.
 
Reviewed insurance information and determines need for referrals and/or financial counseling.
 
Educations patients on MyChart, including its activation.
 
Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination. 
 
 
 
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
 
 
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
Minimum Qualifications:
High School or GED (Required)
Additional Job Description:
SPECIALIZED KNOWLEDGE
Excellent communication, organization, and customer service skills. Basic computer skills. One to two years precious experience in a medical office setting.
Work Shift:
Evening
Scheduled Weekly Hours :
8
Department
Main Registration
Join us!
 
... if your passion is to work in a caring environment
 
... if you believe that learning is a life-long process
 
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment</div>

Patient Registration Rep

<div>We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more &ndash; in our careers and in our communities.
Job Description Summary:
This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and Associates.
Responsibilities And Duties:
Accurately identifies patient in EMR system.
 
Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service.
 
Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates.
 
Performs registration functions in any of the Patient Access areas.
 
Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise.
 
Uses various computer programs to enter and retrieve information.
 
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
 
Secures and tracks insurance authorizations and processed BXC patients.
 
Transcribes ancillary orders.
 
Scheduled outpatients.
 
Generates, prints and provides patient estimates utilizing price estimator products.
 
Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals.
 
Attempts to collect residual balances from previous visits.
 
Answers questions or concerns regarding insurance residuals and self-pay accounts.
 
Uses knowledges of CPT codes to accurately select codes from clinical descriptions.
 
Generates appropriate regulatory documents and obtains consent signatures.
 
Identifies and/or determines patient Out of Network acceptance into the organization.
 
Reviews insurance information and speaks to patients regarding available financial aid.
 
Explains billing procedures, hospital policies and provides appropriate literature and documentation.
 
Scans required documents used for claim submission into patient&rsquo;s medical record.
 
Escorts or transports patients in a safe and efficient manner to and from various destinations.
 
Assists clinical staff in administrative duties as needed.
 
Complies with policies and procedures that are unique to each access area.
 
Assists with training new associates.
 
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas.
 
Goes to the Nursing Units to register or obtain consents.
 
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
 
Makes reminder phone calls to patient.
 
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts.
 
Maintains patient logs for statistical purposes.
 
Reviewed insurance information and determines need for referrals and/or financial counseling.
 
Educations patients on MyChart, including its activation.
 
Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination. 
 
 
 
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
 
 
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
Minimum Qualifications:
High School or GED (Required)
Additional Job Description:
Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting.
Work Shift:
Day
Scheduled Weekly Hours :
40
Department
Main Registration
Join us!
 
... if your passion is to work in a caring environment
 
... if you believe that learning is a life-long process
 
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment</div>

Aspirus Health

<div>Compassion. Accountability. Collaboration. Foresight. Joy.
These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.
Aspirus Health in Wausau, WI is seeking a FINANCIAL CARE REPRESENTATIVE to join our PATIENT ACCESS-REGISTRATION team! 
The Financial Care Representative works in a call center environment and interacts with customers to deliver exceptional service. Receives inbound patient and customer inquiries, responding in accordance with Aspirus Revenue Cycle policy and procedures in an efficient and courteous manner. Answers questions about billing and collections, explains financial policies and programs, establishes payment arrangements, processes payment transactions, sends itemizations and correspondence, manages mail, coordinates and documents information, maintains call reports and logs, verifies benefits, contacts payers and other third parties, organizes and relays price estimates, participates in problem solving and complaint resolution, connects customers to other appropriate resources.
Responsible for meeting call productivity and quality assurance measures for all customer encounters. Follows standard operating procedures and maintains compliance with HIPAA. Promotes the mission, vision, and values of Aspirus.
May participate in quality improvement projects, financial clearance support, and other duties as assigned by Aspirus Revenue Cycle Leadership.
HOURS: Full Time 1.0 FTE, 80 Hours Biweekly
Experience/Qualifications<ul><li>
Knowledge of basic accounting, patient financial practices, and governmental and legal rules and regulations related to billing and collection activities normally acquired through completion of a high school diploma, GED, or equivalent combination of education and experience.
</li><li>Technical school or college majoring in some aspect of a health information program desired.
</li><li>Knowledge of medical terminology, basic CPT and ICD coding desired.</li><li>
One year experience in healthcare billing, medical insurance and benefits, or finance background necessary.</li><li>
Minimum of two years&rsquo; experience in customer service required.
</li><li>Prior experience in medical collections and account resolution beneficial.
</li><li>Previous experience in call center desired.</li><li>
Billing, coding, or collections certification preferred.</li><li>
Exceptional verbal and written communication skills, problem solving ability, sound judgment, adaptability, and resilience.</li><li>
Average typing speed of 40 wpm with minimal errors.</li><li>
Proficiency in the use of relevant computer applications, call center systems, and miscellaneous office equipment.</li><li>
Ability to complete work with interruptions and time pressures, be accurate and detail-oriented in all work products, and prioritize and meet deadlines.</li><li>
Expected to work extended hours to meet deadlines, attend meetings, and/or work shift rotation to cover longer hours of operation as needed.</li></ul>
Employee Benefits 
<ul><li>
Full benefits packages available for part- and full-time status.</li><li>
Time away from work accrual.</li><li>
Retirement plans available.</li><li>
Wellness program for employees and their families.</li></ul> 
Our Mission: We heal people, promote health and strengthen communities.
Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others. 
As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.
Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.
Click here to learn more.</div>

FINANCIAL CARE REPRESENTATIVE - PATIENT ACCESS-REGISTRATION

Lee Health

<div>Location:Santa Barbara Professional Center -224 Santa Barbara BlvdCape Coral FL 33991
Department: Revenue Cycle Admin
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 4:30:00 PM
Minimum to Midpoint Pay Rate:$17.34 - $21.67 / hour<h2 class="jobSectionHeader">
Summary</h2>
As a first point of access for Lee Health customers this position completes and assists with registration, insurance verification, authorization, price estimation, denial prevention, claims processing, and financial screening to secure maximum reimbursement for the Health System. This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare medical necessity and billing requirements have been met. It also requires excellent verbal, analytical and customer service skills due to the varying methods of communication which occurs telephonically, in written form, electronically, in person, and bedside in a direct clinical care setting. Requires extensive governmental regulation adherence, computer knowledge and analytical experience to navigate and interpret information provided by a multitude of payers to ensure both claim and billing requirements have been completed, entered, and are accurate. This position also requires general payor contracting and chargemaster experience to ensure accurate price estimation to comply with governmental pricing transparency requirements. This job requires the ability to multi-task while using critical thinking skills to appropriately handle work complexity in a fast-paced work environment, while always providing an exceptional patient experience. This role requires collaboration with the Care Management and Utilization Management team to ensure on-going con-current authorization and patient discharge planning needs are met.<h2 class="jobSectionHeader">
Requirements</h2>
Education:High School diploma or equivalent required. Post high school training or associate degree preferred.
Experience:Minimum of 1 year of experience in customer relations role. Minimum of 2 years of revenue cycle experience, Epic experience preferred.
Certification:N/A
License:N/A
Other:Medical terminology knowledge required. Excellent computer skills. Ability to speak multiple languages is helpful. Knowledge and understanding of telephone etiquette including strong listening skills are essential. Excellent customer service skills are also required, including verbal and written communication.
US:FL:Cape Coral</div>

Patient Financial Representative

Innovativ Pharma

<div>
 
 Sales Representative - Pharmaceutical (Entry Level Or Experienced)
 
 
 
 We are looking for talented sales professionals who want to work in the healthcare industry as a
 
 Pharmaceutical Sales Representative
 
 . We are proactively seeking top talent for pharmaceutical sales rep opportunities across the US. This is an exciting opportunity for experienced or entry level Pharmaceutical Sales Rep candidates to represent and promote a rare disease as well as highly specialized products to Primary Care physicians.
 
 
 If partnering with a patient focused pharmaceutical company that rewards based upon success, allows you to work in the pharmaceutical sales field, sounds interesting to you, please apply if you meet the below requirements for our Pharmaceutical Sales Representative opportunity.
 
 
 
 About Us
 
 
 
 Our vision is to continuously aspire to design, develop, and deliver industry leading healthcare solutions that accelerate patient access to enable the best possible outcomes. Our professional Pharmaceutical Sales Rep teams specialize in the sales and promotion of pharmaceutical brands, services, and products through field sales.
 
 
 One of our goals is to continuously drive innovation through our professional pharmaceutical sales rep teams by creating an open, respectful, inclusive and trustworthy work environment. We encourage and support equal employment opportunities for all associates and applicants for employment without regard to race, color, creed, religion, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, citizenship status, marital status, medical condition as defined by applicable state law, genetic information, disability, military service and veteran status, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions are evaluated on the basis of an individual's skills, pharmaceutical sales rep knowledge, abilities, job performance and other qualifications.
 
 
 
 Requirements
 
 
 
 
 Skills, Education, and Requirements to be one of our Pharmaceutical Sales Reps:
 
 
 
 <ul>
 <li>
 Documented success sales or strong sales abilities
 </li>
 <li>
 Enjoy working autonomously and as a part of a team
 </li>
 <li>
 Self-starter with strong interpersonal skills
 </li>
 <li>
 The strongest pharmaceutical sales rep candidates will be energetic, likeable and engaging with a strong presence and ability to quickly establish and build long-lasting relationships with a diverse customer base
 </li>
 <li>
 Consistent annual award winners with an entrepreneurial spirit and proven record in a sales environment focusing on individual accountability
 </li>
 <li>
 Ability to successfully pass the required background investigation that includes, but is not limited to: education, employment, motor vehicle, driver's license, and drug screen
 
 
 </li>
 </ul>
 
 If this sounds like a Pharmaceutical Sales Rep opportunity that is interesting to you, please apply today.
 
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Health Care Plan (Medical, Dental &amp; Vision)
 </li>
 <li>
 Retirement Plan (401k, IRA)
 </li>
 <li>
 Paid Time Off (Vacation, Sick &amp; Public Holidays)
 </li>
 <li>
 Family Leave (Maternity, Paternity)
 </li>
 <li>
 Training &amp; Development
 
 
 </li>
 </ul>
 
 
 The next step is yours.
 
 
 Apply today for one of our Pharmaceutical Sales Rep opportunities. Interviews start next week
 
 
 Here, every
 
 Pharmaceutical Sales Rep
 
 matters and you will be a vital contributor to our inspiring, bold mission.
 
 
 If you are qualified you will hear back from our Human Resource staff to proceed in the hiring process.
 
 
 We are a EEO employer of minorities, women, disabled, protected veterans, and considers qualified applicants with criminal histories in accordance with applicable laws.
</div>

Pharmaceutical Sales - Cardiology

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