patient intake specialist

Vivie

<div>Schedule: Full Time &ndash; 64 hours/pay period &ndash; Thursday to Sunday &ndash; 8 a.m. to 4:30 p.m.

Work from anywhere in MN, ND, or WI (On-site training at one of our Home Health branches required)

As a Clinical Intake Coordinator, you&rsquo;ll ensure every client receives prompt, accurate, and compassionate service. This role is responsible for building strong referral partnerships, capturing high-quality client data, and supporting our home and community-based services. Your attention to detail and commitment to service will support timely care delivery, making you a critical part of Vivie&rsquo;s client experience and operational excellence.

At Vivie, we value our people and offer a competitive pay range of $26.15/hr. to $29.32/hr. (hourly non-exempt) based on qualifications, experience, and location. Our comprehensive benefits package includes health coverage, flexible schedules, and professional growth opportunities.

As a Clinical Intake Coordinator, you will:
<ul>
<li>Manage End-to-End Referral Process &ndash; Receive and evaluate referrals from physicians, hospitals, and other sources. Review medical records and clinical documentation to assess service eligibility, request missing information as needed, and ensure timely, accurate data collection to support seamless handoff to clinical admissions or care teams.</li>
<li>Nurture Referrals &amp; Follow-Up &ndash; Maintain regular contact with patients, families, and referral sources to support and guide referrals through the pre-admission process. Monitor patient status (e.g., discharge plans, condition changes) to ensure alignment with admission criteria and readiness for care. Track pending referrals and coordinating with clinical teams to facilitate timely care initiation.</li>
<li>Ensure Accurate Documentation &amp; EMR Management &ndash; Collect, verify, and securely enter patient data into the EMR in alignment with HIPAA and organizational standards. Confirm that all intake documentation meets clinical, regulatory, and payer requirements to support eligibility and readiness for services.</li>
<li>Foster Cross-Functional Collaboration &ndash; Partner with Sales and Outreach teams to share insights on referral trends, provider preferences, and emerging opportunities. Collaborate with operational teams to ensure smooth transitions into care and promote continuity across the patient journey.</li>
<li>Serve as a Trusted First Point of Contact &ndash; Field and triage calls from prospective clients, families, and professionals with empathy and expertise. Provide clear guidance on available services, eligibility criteria, and the referral process, while acting as a clinical resource and partner to referral sources.</li>
<li>Other Duties as Assigned &ndash; Contribute to continuous improvement by offering feedback on referral workflows and system efficiency. Participate in ongoing training and development to maintain clinical competence and stay current with regulatory standards. The responsibilities listed above represent the nature and scope of this role but are not all inclusive.</li>
</ul>
This job also requires:
<ul>
<li>Licensed Practical Nurse (LPN) in Minnesota and/or North Dakota.</li>
<li>Strong organizational skills with the ability to manage multiple priorities independently.</li>
<li>Excellent attention to detail and data accuracy.</li>
<li>Strong communication and customer service skills.</li>
<li>Ability to pass state mandated background checks.</li>
<li>Physical capability to perform all essential job functions.</li>
<li>Ability to read, write, and speak English to ensure effective communication with team members, clients, and visitors.</li>
</ul>
Additional Details:
<ul>
<li>Employment Type: Hourly, Non-Exempt</li>
<li>Department: Administration</li>
<li>Travel Requirements: No</li>
<li>This role does not include supervisory responsibilities.</li>
</ul>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Clinical Intake Coordinator (LPN) - Full Time

DiPasquale Moore

<div>Administrative Intake Specialist 
Kansas City, MO 
 
Overview
We are seeking a detail-oriented and organized Administrative Intake Specialist to join our team. This role plays a critical part in supporting the intake process by ensuring case accuracy, proper documentation, timely communication, and efficient assignment of cases to attorneys and investigators. The Administrative Intake Specialist will also assist with referrals, client communications, and various administrative projects to ensure a smooth workflow within the department.
Key Responsibilities<ul><li>
Verify accuracy of case information, including confirming correct Representation Agreements and correcting errors when necessary.</li><li>
Send assignment emails to ensure cases are distributed to attorneys in a timely manner.</li><li>
Escalate cases involving catastrophic injuries to the appropriate attorney for assignment.</li><li>
Monitor incoming emails, ensure they are addressed, and notify Intake Specialists if follow-up calls are needed.</li><li>
Review referrals in Lexamica, generate new client emails, and ensure intake teams follow up with prospective clients.</li><li>
Provide ongoing updates in Lexamica to keep referral partners informed of case status.</li><li>
Distribute completed referrals from Intake to appropriate contacts.</li><li>
Update Representation Agreements as needed.</li><li>
Assign cases and provide support by making calls if Intake requires assistance.</li><li>
Manage attorney task requests by scheduling them on investigators&rsquo; Outlook calendars and notifying investigators directly.</li><li>
Prepare and mail letters to potential clients.</li><li>
Send Representation Agreements to partner firms for Nursing Home and MT cases when necessary.</li><li>
Assist with special projects or provide additional support when the Intake team requires help.</li></ul> 
Qualifications<ul><li>
Strong attention to detail and accuracy in handling case-related documentation.</li><li>
Excellent written and verbal communication skills.</li><li>
Highly organized with the ability to prioritize multiple tasks.</li><li>
Proficiency with email, Outlook calendar management, and case management software.</li><li>
Ability to work collaboratively with attorneys, investigators, and intake specialists.</li></ul> 
What We&rsquo;re Looking For 
 
An organized, reliable team player who thrives in a fast-paced environment and ensures accuracy in every step of the intake process. The ideal candidate is proactive, detail-driven, and committed to supporting both clients and internal teams with professionalism.
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Administrative Intake Specialist

Abby Health

Abby Health is Australia's busiest online clinic, built for the future of primary care. Founded in 2023, Abby was established to address one of the most urgent issues in Australian healthcare: access. With one in three Australians now without a regular GP, we're reimagining how people access everyday care-without losing what makes care personal: long term relationships and detailed patient histories. We connect patients to licensed GPs and nurse practitioners through same day, online first care-delivering high quality treatment for everyday issues, from headaches to herpes, coughs to cramps, and everything in between. Behind the scenes, we use structured patient histories, smart intake tools, and streamlined workflows to make every consult feel more like self care. Our approach is guided by three core values: • Smart - Intelligent systems that surface what matters, when it matters • Beautiful - A thoughtful, intuitive experience for patients and clinicians alike • Caring - Human support, continuity of care, and relationships that last We believe the future of primary care is affordable, same day, and online first. A system where most care is delivered remotely-supported by pre diagnosis tools, wearables, alerts, and proactive follow up. In person visits become the exception, not the default. It's a smarter, safer, more efficient model-one that finally puts patients first. And it's already happening. Since launching, Abby has become one of the most trusted names in digital healthcare in Australia. We're used by hundreds of thousands of Australians, with a 4.7/5 average rating on Google and Trustpilot. We're quality first and purpose driven. Whether you're a patient looking for better answers or a clinician looking for a better way to practise-Abby is here to make care better, for everyone. About the role We offer fully remote / flexible / full time / part time / casual opportunities across Australia 7 days a week from 5.30am to 11.30pm. We offer a transparent and competitive remuneration model: <ul> <li>70% of billings</li> <li>No lock in contracts - work on your own terms</li> <li>Medicare rebates only - ensuring no financial barriers for patients</li> <li>Limited post consultation documentation, handled by our admin team, allowing more time for patient care and reducing administrative workload</li> </ul> Who are we: Founded by Clinicians, Designed for Clinicians Abby Health was founded by experienced clinicians who understand the challenges of balancing high quality patient care with work life balance. Our Telehealth platform is designed to give doctors more control over their schedule and patient load, allowing them to focus on medicine rather than administrative burdens. All practitioners on Abby Health are fully licensed, Australian based General Practitioners (GPs) with years of experience. They are trained in Telehealth and follow strict medical guidelines to ensure high quality, evidence based care. All of our patients receive the same level of medical expertise as they would in a traditional clinic. How will you make an impact At Abby Health, we care for a diverse range of patients, from young professionals managing their health on the go to rural Australians who struggle to access in person care. Many of our patients don't have a regular GP, so they rely on Abby for trusted, ongoing support. We see over 7,000 patients every week. Our clinicians diagnose and treat a wide range of conditions, from general health concerns and chronic conditions to mental health and sexual health care. From new diagnosis to prescription, pathology request, specialist referral, or preventative care, we ensure they get the right treatment without unnecessary barriers. Applicants must meet the following requirements: <ul> <li>AHPRA registration as a medical practitioner</li> <li>Fellowship with the Royal Australian College of General Practitioners (RACGP), the Australian College of Remote & Rural Medicine (ACRRM), or an equivalent specialist qualification</li> </ul> What we offer Flexible, Remote work Work from anywhere, anytime. Whether you want to set your own hours or balance work with life, we give you the flexibility to create your schedule. We offer industry leading rates and bulk billing options, so you can provide great care while getting paid for your time and expertise. Dedicated Support Team Our support team responds to clinician requests in under 9 minutes, so you always have fast, reliable help when you need it. You can rely on our dedicated administrative team to handle patient bookings, referrals, and documentation with real time support. Our intelligent Telehealth platform is built to enhance clinical decision making and streamline patient care allowing clinicians to choose the patients and cases that match your clinical expertise with our patient preference system and receive structured patient histories before consultations through our intelligent patient intake forms. Simplified healthcare tools and systems With our flexible preferences system, you can choose the types of patients you want to treat-whether it's mental health, sexual health, chronic care, or general consultations. We simplify telehealth with AI powered intake forms, automated patient history tracking, and seamless follow up tools. These features reduce admin work, giving you more time to focus on patient care. A professional and ethical approach to patient care A professional and ethical approach to patient care in Australia is guided by nationally recognised standards and codes developed by regulatory bodies such as the Australian Health Practitioner Regulation Agency (AHPRA) and individual National Boards (e.g., Medical Board of Australia). These standards ensure clinicians deliver safe, respectful, and culturally competent care that prioritises patient well being. What is required to join Abby Health: Digital Fluency Clinicians must be comfortable using Telehealth platforms, digital records, and online communication tools. A basic understanding of practice management software is required. Work from home set up A quiet, private workspace is required for Telehealth consultations. Clinicians must have high speed internet, a webcam, and a microphone to ensure clear communication. How to apply and what to expect next: Our streamlined application process ensures you can start seeing patients quickly-without unnecessary delays. Apply online in minutes, meet with our leadership team, and complete our quality focused training.

General Practitioner

Caldwell Wenzell & Asthana

Personal Injury Intake SpecialistOverviewThe intake specialist is the face of our firm and is often one of the first people clients will speak with after undergoing a traumatic experience. Candidates must be understanding and also be able to demonstrate that our firm is ready and willing to fight on their behalf.DescriptionOur rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! The Intake Specialist provides the first impression of our firm by processing and determining prospective cases from potential clients. You&rsquo;ll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help book and manage their appointments. This position plays a vital role in providing new clients with excellent client service. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!Responsibilities&middot; Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard.&middot; Making outbound calls to our leads.&middot; Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently.&middot; Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases.Qualifications&middot; High school diploma or equivalent required&middot; Previous customer service or sales experience preferred&middot; Possesses outstanding communication skills and sense of empathy&middot; CRM and case management software experience a plus&middot; Solid data entry and computer skills&middot; Previous legal experience a plusBenefits Competitive salaryFull-time position in our Mobile locationBenefits: Health Insurance, 401(k), Paid Time Off, Paid HolidaysJob Type: Full-timePay: $40,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Health insurance</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Microsoft Office: 3 years (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

Personal Injury Intake Specialist

Law offices of Bob Nehoray

We are a growing firm with offices in Encino, Riverside, Oakland and Palm Desert. We are looking for a legal intake specialist in our Encino Office. The ideal candidate should have a warm and engaging personality and good customer service skills.Duties/Responsibilities<ul><li>Screening calls and conducting intakes for personal injury and workers compensation cases.</li><li>Answering phones and clerical/administrative responsibilities.</li></ul>Qualifications<ul><li>Bilingual (English/Spanish Speaking) a plus but not required.</li><li>Previous experience as an intake specialist required!</li><li>Outstanding customer service skills required</li><li>Experience in lead docket a plus but not required.</li></ul>If this sounds like you - apply! We can't wait to meet you!Job Type: Full-timePay: $20.00 - $35.00 per hourBenefits:<ul><li>Paid time off</li></ul>Work Location: In person

Intake Specialist

Hembree Bell Law

<div>We're Hiring: Client Engagement Specialist (Sales)
Location: Austin
Employment Type: Full-Time
About Hembree Bell Law
Hembree Bell Law, PLLC is a modern, tech-forward family law firm based in Austin, TX. We help good people through hard things&mdash;divorce, custody battles, and everything in between&mdash; without losing their sanity, kids, or financial future in the process.
We&rsquo;re more than just a law firm. Our founder is on a mission to empower women with the knowledge and confidence they need to navigate divorce, live their best lives, and reach their full potential.
We are seeking a Client Engagement Specialist (CES) to join our dynamic team and be the first point of contact for prospective clients.
Position Overview:
As a Client Engagement Specialist, you&rsquo;ll be the face of the Firm to new clients. This is a &quot;non-attorney role&quot; focused on sales and client intake. Your goal is to conduct initial consultations with prospective clients, convert them into active clients, and ensure a smooth onboarding experience to the legal team.
What You&rsquo;ll Do:<ul><li>Serve as the initial point of contact for prospective clients.</li><li>Conduct consultations to assess client needs and determine if the Firm is a good fit.</li><li>Convert qualified leads into clients through a structured engagement process.</li><li>Prepare Engagement Agreements under the supervision of an attorney.</li><li>Coordinate with the Intake Specialist to schedule strategy sessions or case evaluations.</li><li>Maintain accurate client intake documentation and ensure clear handoff to the legal team.</li><li>Make reminder calls or send appointment messages to ensure client attendance.</li></ul>
Who You Are:<ul><li>Experienced in a sales or client-facing role&mdash;legal or service industry experience preferred.</li><li>Comfortable engaging with people during emotionally charged situations.</li><li>Detail-oriented, organized, and a proactive communicator.</li><li>Able to maintain strict boundaries around the unauthorized practice of law (no legal advice).</li><li>Ready to work closely with a team and under the guidance of attorneys.</li></ul>
Why Join Us?<ul><li>Opportunity to make a difference in clients&rsquo; lives.</li><li>Supportive, collaborative, and respectful work environment.</li></ul>
* Comprehensive benefits package including **medical, dental, and vision insurance**.<ul><li>401(k) retirement plan with company match.</li><li>Paid Time Off (PTO) and holidays.</li><li>Clear systems, training, and supervision to help you succeed.</li><li>Growth potential within a mission-driven firm.</li></ul>
Ready to help people take the first step toward legal solutions?
Apply now and become a key part of the Hembree Bell Law team!</div>

Client Engagement Specialist

BSR Health Recruitment Ltd

Job Description: ReceptionistPosition: ReceptionistLocation: FitzroviaJob Type: Full-Time, on-site Our client is a specialist healthcare facility providing integrative ancillary oncology services to patients. Their approach focuses on supporting those undergoing cancer treatment through a range of complementary therapies including IV therapies, photobiomodulation, Hyperbaric Oxygen Therapy (HBOT), and hyperthermia treatments. Role Overview: We are seeking a warm, professional, and organised Receptionist to be the welcoming face of our clinic. As the first point of contact for patients and visitors, you will play a vital role in creating a positive, supportive atmosphere while ensuring the smooth day-to-day operation of the clinic. You will combine genuine empathy and understanding with a bubbly, positive personality that helps create an uplifting environment for patients during challenging times. From managing enquiries to scheduling appointments and coordinating with third-party providers, your contribution will help create a seamless and nurturing experience for everyone who walks through the door. Key Responsibilities: <ul> <li>Front Desk Management: Serve as the first point of contact, welcoming patients and visitors with warmth, professionalism, and positivity.</li><li>Enquiry Handling: Respond to enquiries via phone and email, providing accurate information and escalating complex queries as needed.</li><li>Appointment Scheduling: Manage the clinic's diary, schedule patient appointments, and coordinate with medical staff to ensure an efficient workflow.</li><li>Daily Operations: Monitor and manage same-day schedules, addressing any adjustments or patient needs promptly.</li><li>Coordination: Liaise with third-party providers to arrange blood tests, scans, and other patient services.</li><li>Administrative Support: Support operations by managing patient intake processes, maintaining accurate records, handling correspondence, and assisting with other administrative duties to ensure smooth day-to-day functioning.</li></ul> Key Qualifications and Experience: <ul> <li>Experience in a customer-facing role, with prior reception experience preferred.</li><li>Previous experience in a healthcare setting is preferred.</li><li>Proficiency in using scheduling and booking systems.</li><li>Familiarity with standard office software (e.g. email platforms).</li></ul> Skills and Attributes: <ul> <li>Communication: Excellent verbal and written communication skills to interact effectively with patients, staff, and external providers.</li><li>Empathy and Understanding: A genuine ability to connect with patients facing health challenges, providing emotional support through compassionate interactions.</li><li>Positive Personality: A bubbly, uplifting demeanour that helps create a warm and encouraging atmosphere.</li><li>Organisation: Strong organisational skills, with the ability to manage multiple tasks and prioritise effectively.</li><li>Professionalism: A friendly and approachable manner combined with a professional attitude.</li><li>Attention to Detail: Accuracy in scheduling, managing patient information, and coordinating services.</li><li>Adaptability: Ability to handle a dynamic work environment and respond calmly under pressure.</li><li>Teamwork: A collaborative mindset and willingness to support colleagues as needed.</li></ul> What We Offer: <ul> <li>A welcoming and supportive work environment.</li><li>Opportunities for skill development and growth within the healthcare sector.</li><li>Competitive salary.</li></ul> Interview Process: The selection process will consist of an initial telephone interview followed by a face-to-face meeting at the clinic. This position is subject to the Rehabilitation of Offenders Act 1975, requiring a Disclosure submission to the Disclosure and Barring Service (DBS) for any prior convictions. Join us at BSR Health, a specialist healthcare agency. For inquiries or more information about this role, please don't hesitate to reach out.

Medical Receptionist

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