patient portal concierge

Ponte Vedra Plastic Surgery

<div>About Us
At Ponte Vedra Plastic Surgery, we strive for excellence in the care we provide and in the results that we achieve. Offering numerous cosmetic and reconstructive surgeries, along with nonsurgical procedures at multiple locations, our outstanding surgeons and staff are able to provide superior results. Since we truly value each patient, we attend ongoing training to provide the most advanced procedures in our state-of-the-art facilities. In addition, our main location features a fully licensed and accredited ambulatory surgery center. Our ultimate goal is to provide Northeast Florida with world-class surgery in a safe and welcoming environment. We invite you to learn more about us.
To learn more about our practice, services, and patient care philosophy, we invite you to visit our website using the following link: https://www.pvps.com/ 
Position Summary
We are seeking a full time motivated and skilled Patient Concierge to join our team. As a Patient Concierge, you will be the first point of contact for patients, providing exceptional customer service and administrative support. Your responsibilities will include greeting and checking in patients, managing appointment scheduling, handling phone inquiries, and maintaining patient records. You will assist with pre- and post-surgery patient care by offering guidance, addressing concerns, and ensuring a smooth, welcoming experience throughout their visit. Additionally, you will collaborate with the clinical and administrative teams to ensure efficient clinic operations and a positive patient experience. 
Key Responsibilities of this role include, but are not limited to:<ul><li>
Patient Reception &amp; Greeting: Greet patients warmly, ensuring comfort and directing them to the appropriate area for check-in.</li><li>
Scheduling Appointments: Manage and confirm patient appointments, handle rescheduling, and maintain the clinic&rsquo;s calendar for consultations and treatments.</li><li>
Patient Intake &amp; Documentation: Collect and accurately input patient information, ensuring all necessary forms are completed and signed.</li><li>
Phone &amp; Email Management: Screen calls, provide service information, answer inquiries, and respond to emails professionally.</li><li>
Billing &amp; Payment Processing: Assist with processing payments, verify insurance, and ensure accurate documentation of transactions.</li><li>
Patient Communication: Confirm appointments, provide pre-procedure reminders, and answer patient questions before visits.</li><li>
Maintaining Office Organization: Ensure the front desk area is clean, organized, and stocked with supplies, while managing patient flow for efficiency.</li><li>
Collaboration: Coordinate with medical and administrative staff to ensure seamless patient care and address patient feedback.</li><li>
Handling Confidential Information: Maintain HIPAA compliance and confidentiality when managing patient records and personal information.</li><li>
General Administrative Support: Assist with filing, chart preparation, and other daily office tasks to ensure smooth operations.</li><li>
Promoting Services: Be knowledgeable about services, products, and promotions, and guide patients to the appropriate staff for additional information.</li></ul> 
Qualifications<ul><li>
1-3 years of experience in a front desk or administrative role, preferably in a medical office, spa, or plastic surgery practice.</li><li>
Experience in patient/customer service, including handling sensitive or confidential information.</li><li>
Experience with scheduling, managing appointments, and working with practice management software is a plus.</li><li>
High school diploma or equivalent required; additional education or certification in office management or medical administration is a plus.</li><li>
Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook), and ability to learn new software quickly.</li><li>
Strong customer service skills with a positive and empathetic attitude toward patients.</li><li>
High attention to detail, especially in managing patient records and handling sensitive information.</li><li>
Excellent organizational skills with the ability to manage multiple tasks efficiently and effectively.</li><li>
Friendly, approachable, and patient-focused, with a strong desire to provide excellent service.</li><li>
Strong work ethic, punctuality, and reliability.</li><li>
Discretion and professionalism in handling sensitive patient information and situations.</li></ul> 
What We Offer<ul><li>
Competitive compensation</li><li>
Comprehensive Health, Dental, and Vision plans</li><li>
401(k) with Employer Contribution</li><li>
Paid Holidays and Vacation</li><li>
Voluntary Benefits</li></ul> 
Why Join Us?
Ascend Aesthetic Partners is a Management Services Organization (MSO) in the field of Plastic Surgery and Aesthetics. Founded on a commitment to excellence, innovation, and patient care, Ascend PSP brings together a network of highly accomplished plastic surgeons and their practices to advance aesthetic medicine, helping our patients feel more confident in their own bodies.
We are a group of plastic surgeons that have come together to collaborate on a whole new level. We believe that by learning from like-minded plastic surgeons and collaborating, we can continually evolve and improve our practices, reaching more people and positively changing their lives. 
Ponte Vedra Plastic Surgery is an Equal Opportunity Employer 
All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws</div>

Patient Concierge

Towne Park

<div><h1 class="jobSectionHeader">At Towne Park, it&rsquo;s more than a job, you can make an impact.
</h1>A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else&rsquo;s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It&rsquo;s why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here for important notices that may be applicable to you.
For more information about our privacy policy, please click here.<div>
Job Details 
 
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate&rsquo;s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $24 per hour. 
 
Work Schedule: The work schedule for this position is Monday-Friday 10a-7pm.
Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company&rsquo;s 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.<h3 class="jobSectionHeader">
SUMMARY</h3><h3 class="jobSectionHeader">
The Patient Care Concierge is a multi-functional role that supports various hospital departments. This is a patient supporting nonclinical, non-certified associate responsible for providing exceptional hospitality and support to patients throughout their stay. The Patient Care Concierge can support the following functions patient sitting, inpatient transport, greeter and discharge lounge, and equipment porter responsibilities based on hospital needs and requirements. The Patient Care Concierge supports the patient experience and patient healing and recovery working closely with the hospital clinical teams.</h3><h3 class="jobSectionHeader">
ESSENTIAL FUNCTIONS</h3></div>
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. 
Greeting, Wayfinding and Concierge Services
<ul><li>Acknowledges and greets patients within 30 seconds while maintaining a professional and friendly demeanor. Always uses patient last name when appropriate.</li><li>
Assists visitors with directions, information, and other general inquiries, as appropriate.</li><li>
Escorts visitors as needed between departments; provide wayfinding services as needed.</li><li>
Answers the telephone promptly and politely and within client/Towne Health standards.</li><li>
Delivers messages, items and/or amenities as requested.</li></ul>
Patient Sitting Services<ul><li>
Remains at bedside of assigned patient always unless relieved by an appropriate staff member.</li><li>
Attend to the various non-clinical needs of the patient that don&rsquo;t require physical contact.</li><li>
May perform basic functions in patient&rsquo;s room such as providing water and alerting the nursing staff immediately if a medical emergency or irregular behavior is identified.</li><li>
Verbally calms and/or reorients the patient in cases of agitation or confusion in alignment with client philosophy and process.</li><li>
Responds to emergencies by immediately alerting nursing staff.</li></ul>
Patient Transport<ul><li>
Explains all procedures to the patient prior to beginning transport.</li><li>
Collects transport equipment and returns it to the appropriate storage area.</li><li>
Ensures patient comfort, safety and privacy at all times.</li><li>
Ensures that patients are not left unattended while in the care of the transporter.</li><li>
Transports and secures medical charts when conducting patient transports.</li></ul>
Equipment Porter<ul><li>
Maintains the tracking, sanitization and distribution of all designated hospital/patient equipment.</li><li>
Demonstrates proper use of the patient transport tracking system/log sheets/computer technology.</li><li>
Collects equipment from various hospital locations distributes as required.</li></ul>
Other<ul><li>
Removes visible hazards and/or broken equipment from immediate environment and reports to Guest Service Captain or Account Manager as appropriate.</li></ul><ul><li>
Is familiar with hospital emergency codes and procedures in accordance with Joint Commission standards.</li><li>
Maintains accuracy and composure while under pressure.</li><li>
Maintains pleasant, friendly, and professional demeanor with all Guest/Patients, co-workers, and clients.</li><li>
Demonstrates a willingness and ability to assist others.</li><li>
Ensures that patient and business confidentiality is always maintained.</li><li>
Additional duties as assigned.</li></ul><div><h3 class="jobSectionHeader">
QUALIFICATIONS</h3></div>
Education:
<ul><li>High school diploma or general education degree (GED);</li></ul>
Required Licensure, Certification, etc.:
<ul><li>Must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen</li><li>
Must complete the Wheelchair Safety Training course provided by Towne Park</li><li>
Must complete HIPAA Training provided by Towne Park and, if required, by the hospital</li></ul>
Work Experience:
<ul><li>One to three months related experience and/or training; or equivalent combination of education and experience</li><li>
Customer service experience preferred</li><li>
Experience with directing staff preferred</li><li>
Computer experience preferred</li></ul>
Knowledge:
<ul><li>Knowledge of principles and processes for providing customer and personal services.</li><li>
Knowledge of principles and methods for moving people.</li></ul>
Skills:
<ul><li>Must be able to read and write Standard English language.</li><li>
Must be able to read and comprehend simple instructions, short correspondence and memos.</li><li>
Must be able to write simple correspondence.</li><li>
Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization.</li><li>
Ability to add and subtract three digit numbers and to multiply and divide by 10&rsquo;s and 100&rsquo;s; ability to perform these operations using units of time, American money, weight and volume measurement (including the metric system when appropriate).</li><li>
Must be able to understand 24 hour and military time systems.</li><li>
Possession of strong organizational skills.</li><li>
Excellent verbal and written communication skills. Possess exceptional interpersonal communication skills.</li><li>
Skill and ability to use and operate a computer, fax machine, scanner, and copier.</li></ul><div><h3 class="jobSectionHeader">
SCOPE
</h3></div>Authority to Act:
<ul><li>Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.</li></ul>
Budget Responsibility:
<ul><li>The employee has control over resources available only.</li></ul><div><h3 class="jobSectionHeader">
WORKING CONDITIONS &amp; PHYSICAL DEMANDS
</h3></div>The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion.
Travel
Travel of up to 5% may be required.</div>

Patient Care Concierge - Mission Hospital -$24/HR M-F

Sound Vision Care

Job SummaryWe are seeking a detail-oriented and compassionate Medication Concierge to join our team. In this role, you will work closely with doctors, pharmacies, and patients to ensure patients receive their medications in a timely and efficient manner. You will serve as a key point of contact, helping coordinate communication and resolve any issues related to prescriptions.Responsibilities<ul><li>Coordinate with physicians, pharmacies, and patients to ensure prescriptions are filled and picked up or delivered accurately</li><li>Communicate with patients via phone regarding medication status, updates, and questions</li><li>Maintain accurate records and perform data entry tasks</li><li>Track and follow up on prescription orders to ensure completion</li><li>Use Excel to manage and organize patient and medication data</li><li>Provide excellent customer service and support to patients</li></ul>Skills<ul><li>Strong communication skills, especially over the phone</li><li>Comfortable handling a high volume of calls</li><li>Basic proficiency in Microsoft Excel</li><li>Strong attention to detail and organizational skills</li><li>Ability to multitask and manage time effectively</li><li>No prior experience required; training will be provided</li></ul>HoursMonday - 10:45am - 7pmTuesday - 8:45am - 5pmWednesday - 8:45am - 5pmThursday - 8:45am - 5pmFriday - 8:45am - 1pmOne Saturday a Month - 8:45am - 1pmPay: $18.00 - $20.00 per hourBenefits:<ul><li>401(k) matching</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul>Work Location: In person

Medication Concierge

Sarasota Premier Aesthetics

Sarasota Premier Aesthetics is a very unique, concierge Medical Spa that provides non-operative Aesthetic treatments and medical grade skin care products. We are dedicated to providing an exceptional patient experience with results that exceed expectations. We have an amazing family culture and work closely together.We are currently looking to hire a part time(3-5 days) Patient Concierge / Front Desk who will carry a variety of critical patient centric responsibilities. This position will be responsible for patient work flow, primary front desk duties, managing leads, calls, bookings &amp; schedule. Some days will also fill in as a medical assistant, and this includes social media and marketing skills. This position requires a minimum of 3 years experience in an aesthetic medical practice with extensive knowledge of treatments offered and skin care product lines. Previous aesthetic marketing experience &amp; social media marketing are considerations as well.W2 hourly pay plus an opportunity for team bonus based on business performance and promotion of services and skin care product sales.Responsibilities:<ul><li>Greet all patients and customers in the office and make them feel welcome.</li><li>Provide patients with detailed information and educational materials about both the services and skin care products we provide.</li><li>Discuss with and schedule prospective patients a consultation with either our Aesthetician for facial treatments, or our Medical Practitioners for specialized treatments.</li><li>Act as a Medical Assistant some days</li><li>Keep a clean, safe office workspace throughout the day.</li><li>Assist with patient medical records and scheduling as needed. Including all treatment procedures, elective products, medication history, consent to treat, and educational materials received.</li><li>Team Bonus opportunity based on promotion of procedures and retail products.</li><li>Work as a team with co-workers to ensure an excellent experience for all our customers &amp; patients. We have a family environment and all work closely together.</li><li>Maintain daily laundry used for aesthetic patients (if applicable)</li><li>Attend in-service educational programs, staff meetings and patient education seminars and events</li><li>Order and stock supplies as needed for treatment rooms and retail</li><li>Monitor sales and patient retention goals for the continuous growth of patient base and fostering those relationships.</li><li>Maintain a positive attitude by caring and being supportive of patients, visitors, providers and fellow team members</li><li>Additional assignments as determined by the Office Manager &ndash; subject but not limited to &ndash; confirmation calls, patient scheduling, scheduling device or equipment maintenance, etc.</li><li>Assist in maintaining a smooth, punctual and efficient patient/client flow</li><li>Keep treatment rooms stocked, neat and ready for use</li><li>Maintain a safe working environment according to OSHA and Dept of Health guidelines</li></ul>Sarasota Premier Aesthetics is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other state of federally protected class.Sarasota Premier Aesthetics is a Drug Free Workplace.Job Type: Part-timePay: $25.00 - $30.00 per hourBenefits:<ul><li>401(k)</li><li>Flexible schedule</li></ul>Work Location: In person

Patient Concierge / Front Desk

Discovery Management Group

<div>About Discovery Management Group

Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide.

We offer rewarding career opportunities that include:
<ul>
<li>Competitive wages
</li><li>Access to wages before payday
</li><li>Flexible scheduling options with full-time and part-time hours
</li><li>Paid time off and Holidays (full-time)
</li><li>Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
</li><li>401(K) with employer matching
</li><li>Paid training
</li><li>Opportunities for advancement
</li><li>Meals and uniforms
</li><li>Employee Assistance Program</li>
</ul>
Our community is looking for a Concierge to join our team.
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.

Responsibilities:
<ul>
<li>Carries out telephone answering and reception duties as required.</li>
<li>Takes complete messages with pertinent information and communicates messages to the intended recipient.</li>
<li>Greets residents and visitors. Answers inquiries and gives directions.</li>
<li>Collates brochures for the marketing department.</li>
<li>Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.</li>
<li>Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.</li>
<li>Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.</li>
<li>Maintains and keeps desk and entry area neat and organized.</li>
<li>Organizes, distributes mail to residents, Executive Director and Department Coordinators.</li>
<li>Maintains resident forms for miscellaneous credits.</li>
<li>Maintains adherence to all company personnel policies and established operating policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or general education degree (GED) preferred.</li>
<li>One to three years customer service experience and/or training; or equivalent combination of education and experience.</li>
</ul>
If having a direct impact on the lives of others is appealing to you, apply today and join our team!

EOE D/V</div>

Concierge PT (PM shift 4pm - 10pm)

ClareMedica

<div>At Claremedica, exceptional is the standard.
Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we&rsquo;re working together to help seniors live happier, healthier, fuller lives.
That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees&rsquo; growth and wellness and where their full potential and value are realized. At Claremedica, we&rsquo;re excited about great people like you. We&rsquo;re even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities.
Opportunity awaits &ndash; welcome to Claremedica.
ESSENTIAL FUNCTIONS
The Patient Care Concierge is the first point of contact for patients at Claremedica and a key member of our healthcare team. Serving as a patient advocate, this role is crucial in providing exceptional customer service. Responsibilities include managing patient interactions, ensuring the smooth operation of the front office, greeting and assisting patients, scheduling appointments, checking patients in and out, managing patient records and phone calls, and coordinating with medical staff to deliver excellent patient care. The Patient Care Concierge builds strong relationships with patients, ensuring they feel that their health is our top priority while providing vital administrative support.
DUTIES AND RESPONSIBILITIES<ul><li>
Interact with patients and visitors in a polite and friendly manner.</li><li>
Enthusiastically greet every guest that enters our center.</li><li>
Responsible for preparing new patient registration, patient check-in, and patient check-out.</li><li>
Answer all phone calls professionally and courteously, taking detailed and accurate messages.</li><li>
Maintain and organize the Provider&rsquo;s schedule by scheduling, rescheduling, and confirming appointments for patients.</li><li>
Responsible for verifying patient demographic-related data and materials from patients and/or their representatives.</li><li>
Obtains insurance information (ID card, member/group #s, etc.). Verify patient insurance and collect any necessary copays for services and collect any outstanding balances before visits.</li><li>
Verify each patient is scheduled for the proper appointment types.</li><li>
Run your end-of-day financial reconciliation report and provide it to your Leader with any cash collected.</li><li>
Send detailed Telephone Encounters to the corresponding parties.</li><li>
Scan all necessary documents (insurance cards, lab requisitions, etc.) into our EMR system.</li><li>
Monitor and process incoming faxes.</li><li>
Restock office supplies as needed and maintain inventory log.
</li><li>Maintain cleanliness of space by keeping front office and lobby area neat and tidy.</li><li>
Maintains the confidentiality of patients&rsquo; personal information and medical records.</li><li>
Participates in daily/weekly huddles.
</li><li>Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.</li><li>
Performs other duties as assigned and modified at manager&rsquo;s discretion.</li></ul>
SUPERVISORY RESPONSIBILITIES<ul><li>
This position does not have supervisory responsibilities.</li></ul>
QUALIFICATIONS/REQUIREMENTS<ul><li>
High School Diploma, GED, or equivalent combination of education and/ or experience.</li><li>
A minimum of 1 year of work experience in a medical clinic desired or prior customer service experience.</li><li>
BLS preferred.</li><li>
Exceptional oral and written communication skills, time management skills and organizational skills.</li><li>
Ability to communicate with employees, patients, and other individuals in a professional and courteous manner.</li><li>
Mindset focused on resolving problems for patients and achieving team goals.</li><li>
Knowledge of medical products, terminology, services, standards, policies, and procedures.</li><li>
Ability to act calmly in busy or stressful situations.</li><li>
Demonstrated strong listening skills.</li><li>
Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed.</li><li>
Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook, and Excel plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software. Must be able to type at least 40 WPM.</li><li>
Skilled in basic phone and computer operation.</li><li>
Ability to work effectively within role independently and with other team members.</li><li>
Ability to organize and complete work in a timely manner.</li><li>
Detail-oriented to ensure accuracy of reports and data.</li><li>
Proficiency with the ability to problem solve, multitask, and carry out instructions.</li><li>
Ability to read, write and effectively communicate in English. Bilingual is a plus.</li><li>
HIPAA and AHCA experience preferred.</li><li>
Healthcare experience preferred.</li><li>
EMR system experience preferred.</li></ul>
WORKING CONDITIONS
General office working conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee will be required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust your focus. Manual dexterity is required to use desktop computers and peripherals.
WORK ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
TRAVEL
Local travel between care centers may be required for coverage.
SAFETY HAZARD OF THE JOB
Minimal Hazards</div>

Patient Care Concierge I

Regenerate Me IV Hydration

Job Summary Regenerate Me IV Hydration and Wellness is seeking an energetic and detail-oriented Medspa Front Desk / Wellness Concierge (PCC) to be the welcoming face of our wellness center. In this vital role, you will manage the front desk operations, provide exceptional customer service, and support administrative functions to ensure a smooth and positive experience for all clients. Your enthusiasm and organizational skills will help foster a relaxing environment where clients feel valued and cared for from their first interaction. This paid position offers an exciting opportunity to be part of a vibrant team dedicated to health, beauty, and wellness.Responsibilities<ul><li>Greet clients warmly upon arrival, ensuring they feel comfortable and appreciated from the moment they walk in</li><li>Manage multi-line phone systems efficiently, directing calls with professionalism and courtesy</li><li>Schedule appointments accurately using scheduling software, including calendar management and reminders</li><li>Handle client inquiries via phone, email, or in person, providing detailed information about services and products</li><li>Maintain a clean, organized front desk area, including filing, data entry, and updating client records</li><li>Support office management tasks such as bookkeeping with QuickBooks, invoicing, and basic bookkeeping duties</li><li>Assist with administrative duties like proofreading documents, managing office supplies, and supporting team members as a personal assistant when needed</li></ul>Requirements<ul><li>Proven experience in front desk or office management roles within a healthcare or wellness setting preferred</li><li>Excellent customer service skills with strong phone etiquette and professional communication abilities</li><li>Bilingual capabilities are highly desirable to serve diverse client needs effectively</li><li>Proficiency in computer skills including Microsoft Office Suite (Word, Excel), Google Workspace (Gmail, Calendar), and data entry systems</li><li>Strong organizational skills with the ability to multitask efficiently in a fast-paced environment</li><li>Experience with clerical tasks such as filing, proofreading, and maintaining accurate records</li><li>Familiarity with office equipment like multi-line phones, printers, and basic bookkeeping software such as QuickBooks</li><li>Ability to manage time effectively while supporting multiple responsibilities simultaneously</li><li>Previous experience as a personal assistant or in administrative support roles is advantageous</li></ul>Join us to be part of a dynamic team committed to enhancing wellness through exceptional service! This role offers the chance to develop your administrative expertise while contributing to a positive client experience in a thriving health-focused environment.Pay: $14.50 - $20.00 per hourWork Location: In person

Medspa Front Desk / Wellness Concierge (PCC)

Search 10000+ Patient portal concierge jobs near you this April. New roles added regularly across leading industries. Apply today.