patient receptionist

Anandi Multispeciality Hospital

Anandi Multispeciality Hospital is seeking a polite, organized, and patient-friendly Receptionist to join our healthcare team. The receptionist will be the first point of contact for patients and visitors, ensuring a welcoming environment while handling front desk operations efficiently.Key Responsibilities:<ul><li>Greet and assist patients, visitors, and attendants courteously</li><li>Handle patient registrations and appointment scheduling</li><li>Answer phone calls and respond to inquiries professionally</li><li>Maintain patient records and front desk documentation</li><li>Coordinate with doctors, nurses, and other departments</li><li>Manage billing desk support and basic administrative tasks</li><li>Ensure cleanliness and organization of the reception area</li><li>Follow hospital policies and patient confidentiality guidelines</li></ul>Job Types: Full-time, Permanent, FresherPay: ₹7,000.00 - ₹12,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Receptionist

Smile Time Orthodontics

Receptionist, Front Office Coordinator - Specialist Orthodontist 4-5 days per week Smile Time Orthodontics, Fremantle, Perth, WA Introduction Smile Time Orthodontics is a well-established specialist orthodontic practice with four offices in metropolitan Perth. We are seeking a lead receptionist to join our team in our Fremantle practice. About Us We are a modern, dynamic, patient-centered practice focused on achieving the best orthodontic results, health care, and service for our patients. We have a highly skilled, experienced, and friendly team. Responsibilities <ul><li>being the first point of contact for new and existing patients, both telephone and email enquiries </li><li>managing the appointment scheduling </li><li>Patient reception and greeting </li><li>Invoicing and receipting payments </li><li>Drafting letters </li><li>Daily banking </li><li>Liaising with other receptionists and treatment coordinators </li> </ul>Requirements <ul><li>a positive, confident and friendly manner and with excellent communication skills </li><li>the ability to work independently and with our team members </li><li>enjoys busy environments and patient communication roles </li><li>previous dental experience preferred </li><li>sound computer/IT skills </li> </ul>Whilst the role is centered in Fremantle, the ability to assist in all four of our Perth practices is required. Shortlisted candidates will be contacted directly.

Receptionist, Front Office Coordinator, Specialist Orthodontist

AWISH CLINIC

1. PurposeTo ensure efficient front-desk operations, excellent patient experience, accurate scheduling, proper documentation, and smooth coordination between patients, doctors, and clinical staff.2. ScopeThis SOP applies to all receptionists handling patient interactions, appointments, billing coordination, and administrative front-desk duties at the dermatology clinic.3. Responsibilities<ul><li>First point of contact for patients (in-person, phone, online)</li><li>Appointment scheduling and management</li><li>Patient registration and documentation</li><li>Coordination with doctors and nursing staff</li><li>Billing support and payment handling</li><li>Maintaining confidentiality and professionalism</li></ul>4. Clinic Opening Procedure<ul><li>Arrive 15&ndash;20 minutes before clinic opening time.</li><li>Switch on:</li><li>Computers, appointment system, and phone lines</li><li>POS machine and payment systems</li><li>Check:</li><li>Doctor schedules</li><li>Staff attendance</li><li>Pending appointments and follow-ups</li><li>Ensure reception area is:</li><li>Clean and organized</li><li>Brochures, consent forms, and price lists available</li><li>Log into clinic management software.</li></ul>5. Patient Greeting &amp; Front Desk Etiquette<ul><li>Greet every patient warmly:</li><li>&ldquo;Good morning/afternoon, welcome to [Clinic Name].&rdquo;</li><li>Maintain:</li><li>Professional appearance</li><li>Polite tone and positive body language</li><li>Address patients respectfully using their preferred name/title.</li><li>Never discuss patient information openly in the waiting area.</li></ul>6. Appointment Scheduling &amp; Management6.1 Booking Appointments<ul><li>Collect:</li><li>Patient name</li><li>Contact number &amp; email</li><li>Concern (acne, hair loss, pigmentation, procedures, etc.)</li><li>Check doctor availability.</li><li>Confirm:</li><li>Date and time</li><li>Doctor name</li><li>Consultation or procedure type</li><li>Inform patient of:</li><li>Consultation fees</li><li>Estimated duration</li><li>Pre-visit instructions (e.g., no makeup, clean face)</li><li>Send appointment confirmation via SMS/WhatsApp/email.</li></ul>6.2 Rescheduling &amp; Cancellations<ul><li>Update system immediately.</li><li>Inform concerned doctor and staff.</li><li>Follow clinic cancellation policy.</li><li>Offer alternate slots if required.</li></ul>7. Patient Registration &amp; Documentation<ul><li>For new patients:</li><li>Provide registration form</li><li>Verify ID if required</li><li>Enter accurate details into the system.</li><li>Ensure:</li><li>Consent forms are signed</li><li>Medical history is completed</li><li>Assign or retrieve patient ID/file.</li><li>Maintain strict confidentiality as per clinic policy.</li></ul>8. Coordination with Clinical Staff<ul><li>Inform nurse/doctor when patient arrives.</li><li>Update waiting status in the system.</li><li>Manage patient flow to minimize waiting time.</li><li>Communicate delays politely to patients.</li><li>Coordinate for procedures, laser sessions, or follow-ups.</li></ul>9. Billing &amp; Payment Handling<ul><li>Generate bills accurately for:</li><li>Consultation</li><li>Procedures</li><li>Packages</li><li>Products</li><li>Explain charges clearly to patients.</li><li>Accept payments via:</li><li>Cash</li><li>Card</li><li>UPI / Online payments</li><li>Issue receipt immediately.</li><li>Update payment status in system.</li><li>Maintain daily cash and transaction records.</li></ul>10. Handling Patient Queries &amp; Complaints<ul><li>Listen calmly and empathetically.</li><li>Never argue with patients.</li><li>Address:</li><li>Appointment queries</li><li>Treatment timelines</li><li>Doctor availability</li><li>Escalate medical or serious complaints to:</li><li>Clinic manager or doctor</li><li>Document complaints and resolutions.</li></ul>11. Phone &amp; Online Communication<ul><li>Answer calls within 3 rings.</li><li>Use professional script:</li><li>&ldquo;Thank you for calling [Clinic Name], how may I assist you?&rdquo;</li><li>Respond to WhatsApp, email, and social media inquiries promptly.</li><li>Do not provide medical advice&mdash;redirect to doctor consultation.</li></ul>12. Data Privacy &amp; Confidentiality<ul><li>Do not share:</li><li>Patient records</li><li>Photos</li><li>Treatment details</li><li>Lock systems when away from desk.</li><li>Follow data protection and clinic privacy policies strictly.</li></ul>13. End-of-Day Closing Procedure<ul><li>Confirm:</li><li>Next-day appointments</li><li>Pending payments</li><li>Reconcile:</li><li>Cash and digital payments</li><li>Daily collection report</li><li>Log out of all systems.</li><li>Secure patient files and documents.</li><li>Hand over updates to clinic manager.</li></ul>14. Grooming &amp; Professional Conduct<ul><li>Wear clean, clinic-approved uniform</li><li>Minimal jewelry and professional makeup</li><li>Maintain calm and courteous behavior at all times</li><li>No personal phone use at reception during work hours</li></ul>15. Key Performance Indicators (KPIs)<ul><li>Appointment accuracy</li><li>Patient satisfaction feedback</li><li>Billing accuracy</li><li>Timely follow-ups</li><li>Professional behavior and communication</li></ul>16. Emergency Protocol<ul><li>Inform doctor immediately.</li><li>Stay calm and assist staff.</li></ul>Job Type: Full-timePay: ₹9,430.94 - ₹18,000.00 per monthWork Location: In person

COSMETIQ HOSPITAL

The Reception Staff at Cosmetiq Hospital serves as the first point of contact for patients and visitors. The role focuses on providing courteous service, managing patient flow, handling enquiries, and supporting smooth front office operations while maintaining confidentiality and professionalism.Key Responsibilities:<ul><li>Welcome patients and visitors warmly and guide them appropriately</li><li>Register patients and manage appointment scheduling</li><li>Handle incoming and outgoing phone calls efficiently</li><li>Coordinate with doctors, nurses, and other departments</li><li>Maintain patient records, files, and basic documentation</li><li>Collect and update patient information accurately</li><li>Guide patients regarding consultation procedures and services</li><li>Manage billing desk coordination</li><li>Ensure the reception area is clean, organized, and presentable</li><li>Handle patient queries, complaints, and feedback politely</li><li>Maintain confidentiality of patient and hospital information</li></ul>Required Skills &amp; Qualities:<ul><li>Pleasant personality with good interpersonal skills</li><li>Clear communication in English and Malayalam</li><li>Basic computer knowledge</li><li>Ability to multitask</li><li>Patient-friendly attitude and professional behavior</li></ul>Job Type: Full-timePay: From ₹15,000.00 per monthWork Location: In person

Petra Medical Care Centre

We are looking for a Dental Receptionist to join our dental clinic. The ideal candidate will be the first point of contact for patients and play a key role in ensuring smooth clinic operations. Must have knowledged with DOK32 SoftwareKey Responsibilities:<ul><li>Greet and assist patients in a courteous and professional manner</li><li>Schedule, confirm, and manage patient appointments</li><li>Handle phone calls, inquiries, and patient follow-ups</li><li>Manage patient records, files, and data entry accurately</li><li>Process billing, payments, insurance claims, and approvals</li><li>Coordinate with dentists, dental assistants, and clinic staff</li><li>Maintain a clean and welcoming reception area</li><li>Ensure patient confidentiality and compliance with clinic policies</li></ul>Qualifications &amp; Requirements:<ul><li>Proven experience as a Dental Receptionist or Medical Receptionist</li><li>Knowledge of dental procedures and terminology is an advantage</li><li>Excellent communication and customer service skills</li><li>Strong organizational and multitasking abilities</li><li>Proficiency in MS Office and dental/medical software systems</li><li>Ability to work under pressure in a fast-paced environment</li><li>Fluency in Arabic and English</li></ul>What We Offer:<ul><li>Supportive and professional work environment</li><li>Opportunities for growth and training</li></ul>Job Type: Full-time

Dental Receptionist (with DOK32 exp.)

DentalNation

Job Title: ReceptionistWe are looking for a professional and friendly Receptionist to join our premium chain of dental clinics. The ideal candidate will be the first point of contact for our patients and play a key role in delivering an exceptional patient experience.Requirements:<ul><li>Minimum 2 years of experience as a receptionist preferably in a dental clinic (mandatory)</li><li>Fluent in English and Turkish (spoken and written)</li><li>Flexible to work between branches based on operational needs</li><li>Able to work 6 days per week</li><li>Strong knowledge of clinic software systems / dental management systems</li><li>Excellent communication and interpersonal skills</li><li>Well-groomed, presentable, punctual, and professional appearance</li><li>Highly organized with strong attention to detail</li><li>Ability to multitask and work efficiently in a fast-paced environment</li><li>Positive attitude with strong team spirit</li></ul>Key Responsibilities:<ul><li>Greet and assist patients in a courteous and professional manner</li><li>Manage appointment scheduling, confirmations, and cancellations</li><li>Handle patient check-in and check-out processes</li><li>Answer phone calls, messages, and emails promptly and professionally</li><li>Coordinate with doctors, assistants, and nurses to ensure smooth clinic operations</li><li>Maintain accurate patient records and documentation</li><li>Handle billing, payments, and insurance-related coordination when required</li><li>Ensure the reception area is clean, organized, and welcoming at all times</li><li>Support daily administrative and front-desk operations</li></ul>Job Type: Full-timePay: AED6,000.00 - AED6,500.00 per monthApplication Question(s):<ul><li>what is your notice period per days ?</li></ul>Experience:<ul><li>Receptionist : 2 years (Required)</li></ul>Language:<ul><li>Turkish (Required)</li></ul>

Mothers Ortho Hospital

Location: Receptionist Department: Front Office Experience Required: 2&ndash;3 Years Employment Type: Full-TimeJob SummaryWe are seeking a courteous and organized Hospital Receptionist with 2&ndash;3 years of relevant healthcare experience to manage front-desk operations efficiently. The ideal candidate will serve as the first point of contact for patients, visitors, and healthcare professionals, ensuring a smooth and welcoming experience while maintaining accuracy in administrative and patient-related tasks.Key Responsibilities<ul><li>Greet and assist patients, visitors, and staff in a professional and empathetic manner</li><li>Manage patient registration, appointment scheduling, and check-in/check-out procedures</li><li>Verify patient details, insurance information, and referral documents</li><li>Handle incoming calls, emails, and inquiries; route calls to appropriate departments</li><li>Maintain and update patient records in Hospital Information Systems (HIS) or EMR software</li><li>Coordinate with doctors, nurses, and administrative staff for smooth patient flow</li><li>Collect fees, generate receipts, and manage billing-related documentation as required</li><li>Ensure compliance with hospital policies, patient confidentiality, and HIPAA standards</li><li>Manage waiting areas to ensure cleanliness, comfort, and orderly patient flow</li><li>Handle patient concerns or complaints calmly and escalate when necessary</li></ul>Required Skills &amp; Qualifications<ul><li>2&ndash;3 years of experience as a receptionist or front-office executive in a hospital or healthcare facility</li><li>High school diploma or equivalent; certification in healthcare administration is a plus</li><li>Familiarity with hospital procedures, medical terminology, and insurance processes</li><li>Proficiency in MS Office and hospital management software</li><li>Excellent communication, interpersonal, and customer service skills</li><li>Strong organizational and multitasking abilities</li><li>Ability to work under pressure in a fast-paced healthcare environment</li></ul>Preferred Attributes<ul><li>Polite, patient-focused, and empathetic attitude</li><li>Strong attention to detail and accuracy</li><li>Ability to work shifts, including weekends or holidays if required</li></ul>Job Type: Full-timePay: ₹9,077.40 - ₹14,000.00 per monthBenefits:<ul><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Female Receptionist - Full Time

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5594 patient receptionist jobs NEAR_ME

Receptionist

Receptionist, Front Office Coordinator, Specialist Orthodontist

Receptionist

Receptionist

Dental Receptionist (with DOK32 exp.)

Receptionist

Female Receptionist - Full Time