patient registration coordinator

New Season

<div><p><b>Description</b><br>
</p><br>
<p><b>Patient Registration Coordinator</b></p><p><b>
Job Description</b></p><p>
New Season</p><p></p><p><b><br>
Reports to:</b> Program Director</p><p><b>
Job Code:</b> TC43</p><p><b>
Department:</b> Clinic
</p><p><b>FLSA:</b> Non-Exempt
</p><p><b>Direct Reports:</b> 0</p><p>
For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder (&quot;OUD&quot;).</p><p>
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.</p><p><b>
Job Summary:</b></p><p>
This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly.</p><p><b><br>
Essential Functions:</b></p>
Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned.<p><b><br>
Supervisory Responsibilities:</b> <i>(This position will supervise non-exempt staff in support roles performing duties described in &quot;Essential Functions&quot;.)</i></p><p><i>
None</i></p><p><b><br>
Essential Qualifications:</b> <i>(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).</i></p><p></p><p><b><br>
Education/Licensure/Certification:</b> This position requires a High School Diploma or GED.</p><p><b><br>
Required Knowledge:</b> The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance.</p><p></p><p><b><br>
Experience Required:</b> This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience.</p><p><b><br>
Skill and Ability:</b> The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers.</p><p><br>
</p><p><b>Physical Demands/Work Environment:</b></p><p><i>
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)</i></p><p></p><p><b><br>
Finger Dexterity:</b> Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment.</p><p></p><p><b><br>
Talking:</b> To convey detailed or important instructions to employees, patients, and applicants.</p><p></p><p><b><br>
Hearing: </b>Ability to hear normal conversations and receive ordinary information.</p><p></p><p><b><br>
Vision: </b>Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more.</p><p></p><p><br>
<b>Physical Strength: </b>Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally.</p><p></p><p><b><br>
Working Conditions:</b></p><p><i>
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)</i></p><br>
<p></p>
Ability to operate in an open work area with moderate everyday noise.<p></p><p><b><br>
Core Competencies:</b></p><p></p><p><br>
_ Analytical Skills</p><p>
_ Business Acumen/Understanding the Organization</p><p>
_ Communication</p><p>
_ Detail Orientation/Attention to Detail</p><p>
_ Ethics/Values/Integrity</p><p>
_ Information Gathering</p><p>
_ Problem Solving</p><p>
_ Time Management</p><p></p><p><br>
<b>Mental Activities:</b></p><p><i>
(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)</i></p><p></p><p><b><br>
Reasoning Ability:</b>
</p><p>Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality.</p><p><b><br>
Mathematics Ability:</b>
</p><p>Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.</p><p></p><p><b><br>
Language Ability:</b>
</p><p>Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public.</p><b><br>
Job or State Requirements</b><br>
<br>
HS diploma/GED, medical insurance verification experience preferred</div>

Part Time Patient Registration Coordinator

Concord Hospital

<div><div>Summary</div><div>
Under the general supervision of the Practice Administrator/ Practice Manager or Assistant Practice Manager, this person performs a variety of clerical and data management functions in support of patient registration, referral coordination, phone management and other patient care coordinator duties. Specifically, the PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service.</div><div></div><div>
Education</div><div>
High School degree or General Educational Development equivalency required; must pass annual registration competency exam. Demonstrated customer service ability to interact with the public, staff and patients preferred.</div><div></div><div>
Experience</div><div>
Proven customer service experience. Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payer guidelines, compliance, credentials, privileges, regulatory agencies, and the DNV standards. Familiarity with medical terminology preferred.</div><div></div><div>
Responsibilities</div><ul><li><div>
Greets and arrives patients; secures signatures for all required documentation; and follows CHMG policies and procedures.</div></li><li><div>
Obtains and verifies insurance and demographic information. Makes collection attempts while providing education on resources available. Reconciles work lists and reports.</div></li><li><div>
Facilitates patient care between primary, specialty, and ancillary services.</div></li><li><div>
Welcomes and coordinates intake of patient information for new and existing patients, and creates and maintains medical records.</div></li><li><div>
Processes and routes all incoming calls or requests and responds to departmental and practice inquiries.</div></li><li><div>
Schedules, confirms or reschedules patient appointments. Works Televox Reports daily. Promotes Patient Connect enrollment.</div></li><li><div>
Responsible for distribution of mail, faxes and electronic desktops. Receives; tracks and educates patient of form completion requests.</div></li><li><div>
Supports a culture of &ldquo;yes&rdquo; In support of a patient centered medical home.</div></li><li><div>
Works independently and within a team on special, nonrecurring and ongoing projects. Coordinates multiple aspects of projects, events, and other complex activities.</div></li></ul><div></div><div>
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.</div><div><div>
Know Your Rights: Workplace Discrimination is Illegal</div></div><div>
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.</div><div>
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.</div><div>
Physical and Work Requirements</div><div>
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.</div><div>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div>
The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.</div><div>
While performing the duties of this job, the employee is regularly required to do fine motor, do repetitive motion, hear, reach, sit, and speak. The employee is frequently required to bend, and walk. The employee is occasionally required to kneel, squat, and stand.</div><div>
Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.</div><div>
The employee is occasionally exposed to airborne pathogens.</div><div>
The noise level in the work environment is usually moderate.</div></div>

Patient Care Coordinator| ENT Laconia

Hospital Authority of Miller County

<div>Description:
<p><b>
JOB SUMMARY:</b></p><p>
The Patient Access Authorization Scheduler Coordinator will be responsible for completing accurate pre-registration, registration, and scheduling of hospital patients. Other duties will consist of verifying and documenting all insurance coverage, obtaining pre-certifications, authorizations, answering any questions and explaining policies clearly, verifying pre-authorization for exams, advising patients of their scheduled procedure estimated patient responsibility and other miscellaneous duties.</p><p><b>
GENERAL REQUIREMENTS:</b></p><ul><li>
Performs all job responsibilities in alignment with the mission and vision of the organization.</li><li>
Performs other duties as required and completes all job functions as per departmental policies and procedures.</li><li>
Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).</li><li>
Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.</li><li>
Wears protective clothing and equipment as appropriate.</li></ul><p><b>
GENERAL SKILLS:</b></p><ul><li>
Ability to communicate in English, both verbally and in writing.</li><li>
Additional languages preferred.</li><li>
Strong written and verbal skills.</li><li>
Basic Computer Skills</li></ul><p><b>
WORKING CONDITIONS:</b></p><ul><li>
General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.</li><li>
May be exposed to high noise levels and bright lights.</li><li>
May be exposed to limited hazardous substances or body fluids, or infectious organisms.</li><li>
May be required to change from one task to another or different nature without loss of efficiency or composure.</li><li>
Periods of high stress and fluctuating workloads may occur.</li><li>
May be scheduled as needed including overtime.</li></ul><p><b>
PHYSICAL REQUIRMENTS &amp; DEMANDS:</b></p><ul><li>
Have near normal hearing: Hear alarms/telephone/normal speaking voice.</li><li>
Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors.</li><li>
Have good manual dexterity.</li><li>
Have good eye-hand foot coordination.</li><li>
Ability to perform repetitive tasks/motion.</li><li>
Continuously within shift (67-100%): Standing, Walking.</li><li>
Frequently within shift (34-66%): Bending/Stooping, Pushing/Pulling, Lift/carry up to 20lbs, Lift/carry greater than 20 lbs. with assistance.</li><li>
Occasionally within shift (1-33%): Sitting, Climbing, Twist at waist, Lift/Carry greater than 50 lbs. with assistance, Reaching above shoulder.</li></ul><p><b>
MISSION STATEMENT:</b></p><p><b>
QUALITY HEALTHCARE:</b> In our continuing effort to enhance the quality of life for the communities we serve, the Hospital Authority of Miller County is committed to the delivery of superior, safe, cost-effective healthcare through the provisions of education prevention, diagnosis and treatment.</p><p><b>
JOB SPECIFIC COMPETENCIES:</b></p><ul><li>
Schedule Therapy Procedures and other procedures, as necessary.</li><li>
Answer telephones in a professional manner; directs calls as appropriate.</li><li>
Contacts all designated personnel in the event of any scheduling changes such as cancellations, additions, or time changes.</li><li>
Pre-register 98% of all scheduled patients a minimum of three (3) business days in advance of their arrival.</li><li>
Obtain, validate, and accurately enter in the computer system, the patient&rsquo;s demographic and insurance information while maintaining an acceptable accuracy rate (95% plus) as evidenced by routine quality review. Information may be obtained from the physician&rsquo;s office or the patient via direct contact, telephone, or fax.</li><li>
Identify and escalate complex authorization issues to senior team members.</li><li>
Obtain signatures on all necessary forms and documents required by hospital and by law.</li><li>
Ensure MSP Questionnaire is completed for every Medicare registration.</li><li>
Work closely and cooperatively with the physician office staff, schedulers and other hospital departments to schedule and prepare the required information before the patient&rsquo;s arrival.</li><li>
Utilize online programs to verify insurance eligibility and benefits, documenting findings on the patient account. Assist by contacting the insurance company for pre-authorizations and pre-certifications as required prior to patient receiving service.</li><li>
Collect co-payment, deductible or co-insurance previously identified by the Insurance Verification Specialist on as indicated on the insurance card or online eligibility system, when the patient arrives for service.</li><li>
Log cash collected, generate receipts, and always maintain balanced cash.</li><li>
Meet monthly cash collection goals as determined collaboratively by Department Director and Manager.</li><li>
Responsible for knowing the functions of the phone system to professionally manage incoming calls, appropriately transfer calls, and assist with any internal calls when asked to do so by the Department Director, Manager or Supervisor.</li><li>
Consistently demonstrate premier customer service and communication skills with all internal and external customers/contacts and ensure the patient and their family members have the best hospital encounter possible.</li><li>
Meet established quality and productivity standards for self and for the team.</li><li>
Anticipate and adapt to change (e.g., hospital policy changes, operational/procedures, insurance changes) in a positive manner.</li><li>
Foster and reinforce team-based results.</li><li>
Adhere to time and attendance standards as outlined in the Human Resource Policy manual. Provide proper notification of absence or tardiness within established departmental time limits.</li><li>
Ensure patient confidentiality adhering to HIPAA guidelines.</li><li>
Demonstrate the knowledge, skills, and abilities (competencies) to perform the duties outlined above annually in the form of a test or as evidenced by daily quality review and direct observation of the Team Lead and the Department Director.</li><li>
Track and monitor productivity as requested.</li><li>
Keep Department Director&rsquo;s (including Radiology) apprised of any delays in the authorization process.</li><li>
Remain current on scheduling, registration, insurance verification, and other patient registration processes to cover in the absence of other team members.</li><li>
Perform other duties as assigned.</li><li>
Informs supervisor/manager of problematic situations and demonstrates ability to support recommendations/decisions.</li><li>
Ability to maintain operational knowledge of all insurance requirements necessary to achieve optimal reimbursement.</li></ul><p><b>
PROFESSIONAL REQUIREMENTS:</b></p><ul><li>
Follows Code of Conduct policy.</li><li>
Adheres to dress code; appearance is neat and clean.</li><li>
Completes annual educational requirements.</li><li>
Maintains regulatory requirements.</li><li>
Maintains patient confidentiality at all times.</li><li>
Reports to work on time and as scheduled; completes work within designated time.</li><li>
Wears identification when on duty; uses computerized time clock system correctly.</li><li>
Completes in-services and returns in a timely fashion.</li><li>
Attends annual review and/or skills fair and department in-services, as scheduled.</li><li>
Attempts to end conversations and other interactions in a positive manner; leaves others with a good impression of the Hospital Authority of Miller County and its employees.</li><li>
Complies with all organizational policies regarding ethical business practices.</li><li>
Communicates the mission statement of the organization.</li></ul><p><b>
GUEST RELATIONS STANDARDS:</b></p><ul><li>
(All guest relation violations are subject to disciplinary action up to and including termination):</li><li>
Always treat others in a friendly, helpful manner.</li><li>
Refers co-workers to proper sources when unable to provide an answer.</li><li>
Interacts with others in a professional and friendly manner.</li><li>
Takes interest in others and always gives full cooperation to fellow workers.</li><li>
Always maintains an open line of communication with other departments.</li><li>
Thoroughly familiar with the hospital and the services it offers.</li></ul><p><b>
OTHER:</b></p><ul><li>
Responsibility to Report: It is the responsibility of every employee of HAMC to comply with federal, state and local laws and regulations, as well as, HAMC Policies and Procedures. Every employee is help accountable to participate in, comply with and report concerns to his or her supervisor or the Compliance Officer if illegal or unethical behavior is suspected.</li><li>
As an employee of HAMC, you have been granted user access to applicable ePHI systems based on your position. This user or role-based access is intended to give you the minimum necessary access to perform your job function(s) only and should be used only as applicable.</li></ul><p><b>
OTHER DUITIES:</b></p><p>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p>
Requirements:
<p>
 <b>EDUCATION, CREDENTIALS &amp; EXPERIENCE REQUIREMENTS:</b></p><ul><li>
High School graduate or equivalent.</li><li>
Minimum of three (3) years of relevant experience in a healthcare setting, preferably in medical billing, insurance verification, pre-authorization, and scheduling</li><li>
Strong understanding of medical terminology, ICD-10, and CPT coding (required).</li><li>
Previous experience in appointment scheduling in a health care environment is required (e.g., ? physician office, clinic, or hospital).</li><li>
Familiarity with insurance plans, including HMOs, PPOs, and government programs.</li><li>
Proficient in using computer systems and software, including electronic health records (EHR) and payer portals.</li><li>
Proficient in Microsoft Outlook, Microsoft Word/Excel, computer knowledge to navigate internet websites such as Availity, MyAbility, Relias, Cerner, etc.</li><li>
Possess accurate data entry skills.</li><li>
Excellent communication, interpersonal, and customer service skills.</li><li>
Communicate effectively with patients, physicians, clinical staff, and insurance representatives regarding authorization status and requirements.</li><li>
Follow up on pending authorizations and proactively address any issues or denials.</li><li>
Certified Patient Account Representative (CPAR) and Certified Revenue Cycle Representative (CRCR) preferred but not required.</li><li>
Strong organizational skills and attention to detail.</li><li>
Working knowledge of governmental regulations and other reimbursement criteria preferred.</li><li>
Experience in patient registration, verification and authorization in a medical center or comparable institution demonstrating the skill, knowledge, and ability to perform registration duties preferred.</li><li>
Assisi patients with understanding their insurance coverage and the authorization process.</li></ul></div>

Authorization/Scheduling Coordinator

Corewell Health

JOB DESCRIPTION
<br><br>
<b>Position details:</b> part-time 4 days per week, evening shift 2 p.m. to 10 p.m., will rotate working every other weekend.Schedule rotation: Week 1 - Tuesday, Wednesday, Thursday, SaturdayWeek 2 - Sunday, Wednesday, Thursday, FridayPosition will support the Troy Hospital.Mandatory orientation first week 8 a.m. to 4:30 p.m.Job SummaryUnder the direction of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 2, in addition to performing all Registrar tasks, is recognized as a subject matter expert and mentors staff to exceed Corewell Health and departmental standards along with assigned performance metrics. Performs as a Management Team representative in supervisor's absence to resolve problems/issues/questions/concerns and initiate downtime and disaster procedures as appropriate. May assist in scheduling staff, assigning tasks, working task lists and assigned work queues, managing processes for the completion of special projects assigned and resolving problems as appropriate.Essential FunctionsPerform all Registrar tasks and serves as expert resource for Registration staff. Will be assigned to a variety of work area as needed to provide registration services to clinical departments and patient services.Performs all Registrar tasks and serves as expert resource for other staff. May assist with front line problem solving issues on a day to day basis.Excellent customers service skills and responds promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times.Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates converts and discharges visits on EPIC.Scrutinize patient insurance(s), identifies the correct insurance plan, selects appropriately from the EPIC and documents correct insurance order. Applies recurring visit processing according to protocol. May facilitate use of electronic registration tools where available (Kiosks, etc.).Verify patient information with third party payers. Collect insurance referrals and documents on EPIC. Communicate with patients and physician/office regarding authorization/referral requirements. Obtain financial responsibility forms or completed electronic forms with patients as necessary.Complex Financial Advocacy: Assertively and professionally seek to handle financial advocacy activities working with Financial Representatives, Patient Financial Services, outside resources (ADVOMAS and Collection Agencies) as necessary to resolve questions, initiate payment plans & re-bills and obtain payments as appropriate. Integrate scheduling tasks and Financial Advocacy so that patients are cleared as part of the scheduling process.May perform financial reviews and calculate complex estimates prior to cases going to the Financial Advisor team.Review/obtain/witness hospital consent forms, and Notice of Privacy Practices with patient/family. Screen outpatient visits for medical necessity. Provide cost estimates. Collect and document Advance Directive information, educating and providing information as necessary. Collect and document Medicare Questionnaire, issue Medicare Letter as required by Government mandates and enter data according to the Meaningful Use requirements. Scan documents required and appropriate documents in EPIC.May issue receipts and complete cash balance sheets in specified areas where appropriate. Utilize audits and controls to manage cash accurately and safely.Transcribe written physician orders, communicating with physician/office staff as necessary to clarify. Determine & document ICD-10 codes. Performs medical necessity check and issue ABN as appropriate for Medicare primary outpatients. Note: excluding lab-only outpatients.Mark duplicate Medical Records for merge: Research potential duplicate records to determine that the past and current status is correct. Utilize all system resources and contact patient if necessary.Affix wristbands to patients, prepare patient charts. Manage/prepare miscellaneous reports, schedules and paperwork. Maintain inventory of supplies.May assist with scheduling and review of initial time off requests for further management review.Completes audits and task lists as assigned by the management team.Acts a preceptor or shadows newer staff as assigned by Supervisor. Follows the specific standards as defined in the department professionalism policy. Maintains or exceeds the department specific individual productivity standards, collection targets, quality audit scores for accuracy. Serve as management representative when Supervisor is not present to manage technical problems, questions, clinical issues and service concerns.Initiates and execute Epic downtime, disaster procedures/disaster drills as appropriate.Communicate with leaders throughout the organization as appropriate to resolve issues utilizing chain of command process.Work with Supervisor on process improvement projects, new process flows, new hire training and other projects as needed.Merge Duplicate Medical Records: Research potential duplicate records to determine that the past and current records are truly the same. Contact patient directly as necessary.Participate with Joint Commission, or other regulartory reviews as needed.Correct work queue accounts and Insurance rejections within 1-2 business day(s) to support an efficient billing process.Perform other duties as assigned by the team or supervisor. Perform as a lead Registration representative to resolve problems/issues/concerns and initiate downtime and disaster procedures as appropriate.Maintain or exceed the Corewell Health Customer Service Standards: Service, Ownership, Attitude and Respect. Provide every customer with a seamless, flawless Corewell Health experience. Remain compliant with regular TB testing, Flu vaccination.QualificationsRequiredHigh School Diploma or equivalentMust be 18 years of age, as required to co-sign legal documents (hospital consent forms, etc).2 years of relevant experiencePreferredAssociate’s Degree business, management or other related fieldsBachelor's Degree business, management or other related fieldsAbout Corewell HealthAs a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.How Corewell Health cares for youComprehensive benefits package to meet your financial, health, and work/life balance goals. .On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsEligibility for benefits is determined by employment type and statusPrimary LocationSITE - Troy Hospital - 44201 Dequindre Rd - TroyDepartment NamePatient Registration Troy - CorporateEmployment TypePart timeShiftEvening (United States of America)Weekly Scheduled Hours32Hours of Work2 p.m. to 10 p.m.Days WorkedVariableWeekend FrequencyEvery other weekendCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling 616.486.7447.

Registrar Senior

Orlando Health

<div>Position Summary:<div></div><div><b><br>
About Orlando Health Medical Group</b></div><div></div><div><br>
Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care</div><div>
medicine, as well as more than 30 pediatric subspecialties, women&rsquo;s health, primary care and the largest hospitalist program in Florida.</div><div><br>
Orlando Health Medical Group is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida&rsquo;s east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.</div><div><br>
Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. &ldquo;Orlando Health Is Your Best Place to Work&rdquo; is not just something we say, it&rsquo;s our promise to you.</div><p></p><p><b><br>
Orlando Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes:</b></p><ul><li>
Medical, Dental, Vision</li><li>
403(b) Retirement Savings Plan</li><li>
Health Savings Account (HSA)</li><li>
Flexible Spending Account (FSA)</li><li>
Paid Time Off (up to 5 weeks to start)</li><li>
Life Insurance</li><li>
Extended Leave Plan (ELP)</li><li>
Family Care (childcare, elder care, pet care)</li><li>
Paid Parental Leave</li><li>
Pet Insurance</li><li>
Car Insurance</li><li>
Educational Benefits including tuition reimbursement &amp; monthly payments to help pay down any graduated school debt</li></ul><p></p><p><b><br>
Job Summary</b></p><p></p><p><br>
This position provides scheduling, registration and patient charge services to ancillary departments.</p>
Responsibilities:
<div><b>
Essential Functions</b></div><div><ul><li><br>
Effective pre-registration, registration and scheduling of multiple patient appointments.</li><li>Manages the multiple additions and cancellations of patient appointments.</li><li>Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information in appropriate hospital systems
</li><li>Contacts appropriate payers/provider offices, verifying benefits and obtaining/documenting necessary authorizations.
</li><li>Consistently and constantly reviews the schedules daily and communicates all changes to appropriate staff.</li><li>Responsible for entry of patient charges.</li><li>Acts as a liaison between the provider and patient to explain insurance benefits, co-pays, deductibles, and self pay portions.</li><li>Accurately communicates all procedure pertinent information including arrival time, location, and duration to the patient.
</li><li>Performs check in and check out of patients.</li><li>Acts as a liaison to the clinical staff.
</li><li>Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management including the transfer of patients from both outside and sister facilities.</li><li>Acts as a resource for training or mentoring of new team members.</li><li>Maintains flexibility in work schedule availability that allows department to change/modify work schedule to meet departmental needs and on call responsibilities.
</li><li>Attends and participates in department staff meetings and attends other meetings as assigned.</li><li>Represents and participates in department, facility, Patient Financial Services and corporate committees as requested by supervisor/department manager.</li><li>Responsible for reviewing and adhering to all corporate departmental and education initiatives.</li><li>Assists his/her supervisor/manager in planning and organizing department activities.</li><li>Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.</li><li>Maintains compliance with all Orlando Health policies and procedures.</li></ul></div><div></div><div><b><br>
Other Related Functions</b></div><div><ul><li><br>
Regularly communicates with patients and clinical departments regarding registration and scheduling issues.</li><li>Takes a proactive role in problem resolution.</li><li>Performs all other duties as assigned.</li></ul></div>
Qualifications:
<div><b>
Education/Training</b></div><div><br>
Must be able to demonstrate reading, verbal and written communication, mathematical, and reasoning skills typically acquired through completion of a high school education.</div><div><br>
<br>
<b>Licensure/Certification</b></div><div><br>
None.</div><div><b><br>
Experience</b></div><div><br>
Two (2) years&rsquo; experience in financial, business office, or customer service environment required. Computer knowledge necessary.</div></div>

Ancillary Scheduling/Registration/Patient Charge Specialist - Arnold Palmer Hospital, Cardiology Outpatient Center: Downtown Orlando

Capital Health

<div><div>Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.</div><div></div><div>
Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.</div><div></div><div>
The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).</div><div></div><div>
Pay Range:</div>
$19.71 - $25.62<div></div><div>
Scheduled Weekly Hours:</div>
40<div></div><div>
Position Overview</div><div>
Functions as a super user to insure department compliance with system and operational changes and assists in training to support ongoing staff education and development. Applies financial screening guidelines to insure collectable accounts and functions as a resource to staff. Communicates effectively and works cooperatively with others. Has respect for and understanding of other registration disciplines. Utilizes standards, guidelines, and written procedures for performing registration functions.</div><div></div><div>
MINIMUM REQUIREMENTS</div><div>
Education:High school diploma or equivalency.</div><div>
Experience:One year of Health Access experience. Knowledge of all Capital Health departments required.</div><div>
Other Credentials:</div><div></div><div>
Knowledge and Skills:Health Access Representative productivity exceeds 90% with less than 10% error rate. Strong customer service and problem-solving skills.</div><div>
Special Training:Proficient computer skills. Advanced health insurance and prior authorizations knowledge.</div><div>
Mental, Behavioral and Emotional Abilities: Possesses ability to work independently and as a team member.</div><div>
Usual Work Day:8 Hours</div><div>
ESSENTIAL FUNCTIONS</div><ul><li>
Assists in training, problem solving, and quality review with subordinate health access representatives. Assigns duties to registrars as directed by Supervisor or Manager.</li><li>
Follows compliance with computer system procedures, department procedures, and training guidelines to accurately complete each registration. Serves as a resource for company protocols.</li><li>
Audits charts for accurate demographics, Medicare compliance, authorizations and referrals, necessary signatures, and completion of forms and charts.</li><li>
Complies with department procedures and regulatory guidelines for Medicare Secondary Payer, Advance Beneficiary Notice, Advance Directives, Patients Rights, and the Interpreter flag as measured by quality assurance and observation.</li><li>
Follows and monitors staff compliance with following payer requirements for authorization, pre-authorization, referrals, coordination of benefits forms, and in-network verification according to Insurance Card Database, and Insurance Verification guidelines.</li><li>
Audits charts for final billing. Ensures accurate demographics, authorizations or referrals, necessary signatures, and completion of forms and charts.</li><li>
Follows Self Pay procedure regarding No Surprise Billing Act and referrals to Medicaid and charity.</li><li>
Assists with training and education of patient access staff.</li><li>
Communicates effectively with Health Access team members and is open to feedback and suggestions in order to identify opportunities for improvement.</li><li>
Identifies and seeks out members of the registration department as a resource to increase knowledge and seek validation of department guidelines and procedures.</li><li>
Reports to Management Team regarding department deficiencies to include faulty equipment, supplies and concerns.</li><li>
Identifies unit and department goals and supports the culture of organization.</li><li>
Supports department performance improvement initiatives. Initiates ideas to meet department goals.</li><li>
Attends all mandatory department meetings.</li><li>
Follows patient identification policy.</li><li>
Serves as a resource for Health Access department. Leads department through daily workload and divides work as needed.</li><li>
Provides coverage in working areas as required when on-call duties apply.</li><li>
Acts as a liaison for physician office and ancillary departments as needed.</li></ul><div>
PHYSICAL DEMANDS AND WORK ENVIRONMENT</div><div>
Frequent physical demands include: Sitting , Wrist position deviation , Pinching/fine motor activities<br>
<br>
Occasional physical demands include: Standing , Walking , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Keyboard use/repetitive motion<br>
<br>
Continuous physical demands include: Talk or Hear<br>
<br>
Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.<br>
<br>
Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Accurate Depth Perception, Accurate Hearing</div><div>
Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Airborne Communicable Disease , Extreme Noise Levels , Dust/Particulate Matter</div><div></div><div>
This position is eligible for the following benefits:</div><ul><li><div>
Medical Plan</div></li><li><div>
Prescription drug coverage &amp; In-House Employee Pharmacy</div></li><li><div>
Dental Plan</div></li><li><div>
Vision Plan</div></li><li><div>
Flexible Spending Account (FSA)</div></li></ul><ul><li>Healthcare FSA</li><li>Dependent Care FSA</li></ul><ul><li><div>
Retirement Savings and Investment Plan</div></li><li><div>
Basic Group Term Life and Accidental Death &amp; Dismemberment (AD&amp;D) Insurance</div></li><li><div>
Supplemental Group Term Life &amp; Accidental Death &amp; Dismemberment Insurance</div></li><li><div>
Disability Benefits &ndash; Long Term Disability (LTD)</div></li><li><div>
Disability Benefits &ndash; Short Term Disability (STD)</div></li><li><div>
Employee Assistance Program</div></li><li><div>
Commuter Transit</div></li><li><div>
Commuter Parking</div></li><li><div>
Supplemental Life Insurance</div></li></ul><ul><li>Voluntary Life Spouse</li><li>Voluntary Life Employee</li><li>Voluntary Life Child</li></ul><ul><li><div>
Voluntary Legal Services</div></li><li><div>
Voluntary Accident, Critical Illness and Hospital Indemnity Insurance</div></li><li><div>
Voluntary Identity Theft Insurance</div></li><li><div>
Voluntary Pet Insurance</div></li><li><div>
Paid Time-Off Program</div></li></ul><div></div><div>
The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level.</div><div></div><div>
The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.</div></div>

Health Access Rep Lead - FT - Day - Patient Access Services Hamilton NJ

UNM Hospital

<div><p>UNM Medical Group, Inc. (UNMMG) is currently seeking an <b>Patient Service</b> <b>Coordinator</b> for the UNM Cancer Center - Patient Access &ndash; Patient Registration/Check-In Services.</p>
<p><b>Minimum $36,399 - Midpoint $44,754*</b></p>
<ul><li>Salary is determined based on years of total relevant experience.</li></ul>
<ul><li>Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.</li></ul>
<p>This position will report to the Supervisor of Registration/Check-In Services within the Patient Services Department. The <b>Patient Services Coordinator</b> is responsible for all requirements within the Centralized Registration/Check-In team. The responsibilities include patient reminder phone calls, checking the patient in for appointments, conducting a full registration, verifying insurance, collection of co-pay/self-pay payments and etc. This position is critical to the overall success of the department by meeting established job requirements and performance goals in a very demanding and high producing clinic environment all while addressing and meeting the needs of the patient&rsquo;s and/or physicians.</p>
<p>This position will be located at the University of New Mexico Comprehensive Cancer Center (UNMCCC).</p>
<p>Summary</p>
<ul><li>Provides administrative support at a UNMMG Ambulatory Clinic, including scheduling appointments, receptionist duties, and verifying demographic and insurance information.</li>
<li>Handles referrals and prior authorizations with insurance carriers.</li>
<li>Assists with patient concerns and complaints, serving as a liaison with physicians and other providers.</li>
</ul>
<p>Minimum Job Requirements of a <b>Patient Services Coordinator:</b></p>
<p>High school diploma or GED. Completed degree(s) from an accredited institution that are above the minimum education requirements may be substituted for experience on a year for year basis. Verification of education and licensure (if applicable) will be required if selected for hire.</p>
<p>About the UNM Cancer Center:</p>
<p>Join the University of New Mexico Comprehensive Cancer Center's dynamic team where innovation, patient safety, and top-notch care come first. As New Mexico's only National Cancer Institute-designated center, UNMCCC is a leader in cancer research and treatment, with over 15,800 patients served annually. This is your chance to make a real impact in a growing facility that&rsquo;s shaping the future of cancer care across the state and beyond!</p>
<p><b>Why Join UNM Medical Group, Inc.?</b></p>
<p>Since our creation in 2007, our dynamic organization has continued to grow and form strong partnerships within the UNM Health system. <b>Modern Healthcare recognizes UNMMG in their Best Places to Work recognition for 2025</b>. We <b>ASPIRE</b> to incorporate the following values into all aspects of our culture and work: we always demonstrate an <b>Attitude</b> of <b>Service</b> with <b>Positivity</b>, <b>Integrity</b> and <b>Respect</b> as we strive for <b>Excellence</b>. We are dedicated to embracing and promoting diversity while fostering well-being across New Mexico through cultural humility and respect for everyone.</p>
<p><b>Benefits:</b></p>
<ul><li><b>Competitive Salary &amp; Benefits</b>: UNMMG provides a competitive salary along with a comprehensive benefits package.</li>
<li><b>Insurance Coverage</b>: Includes medical, dental, vision, and life insurance.</li>
<li><b>Additional Perks</b>: Offers tuition reimbursement, generous paid time off, and a 403b retirement plan for eligible employees.</li></ul></div>

Patient Services Coordinator - Registration

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