patient registration manager

Nashville General Hospital at Meharry

<div><div><div><div><div><b>Nashville General Hospital is hiring for a Patient Access Services Team Lead for Patient Access Services as a full-time job in Nashville, Tennessee.</b></div><div></div><div>
The Patient Access Services Team Lead is the leader of the first line of quality service to our patients and our guests. This position leads ambassadors of service, setting the standard. This position will lead a team that greets customers and subsequently provides the highest level of customer service possible. Performs timely and accurate registrations, scheduling, complete benefit verification, patient education (regarding benefits), scanning, faxing, and appropriate authorizations, and referrals for services.</div><div>
</div><div></div><div><b><i>
Patient Service Representative</i></b><b> Roles &amp; Responsibilities:</b></div><div></div><div><div><ul><li><b><i>
Leadership Level Customer Service </i></b><i>-</i><b><i> </i></b>Treats all customers and employees with dignity, respect and courtesy at ALL times, while proactively assisting customers as needed.</li></ul></div><div><ul><li><b><i>
Scheduling </i></b><i>- </i>Schedules surgery/procedures, PAT appointments and 1st post-op visit with appropriate services. Communicates appointments to patients, physicians and others as required. Maintains department data base as back up. Acts as liaison to facilitate communications between physicians, patient/families, PAT, OR, patient access, patient accounts, payors, and outside customers.</li></ul></div><div><div><div><ul><li><b><i>
Department Responsibilities</i></b><i> - </i>Follows hospital and departmental rules and regulations by adhering to policies/procedures such as confidentiality, code of conduct, attendance and payroll policies. Maintains a safe and clean patient care area. Uses work time productively.</li></ul></div></div></div></div></div></div></div><div>
</div><div><b>
Required Skills &amp; Qualifications:</b></div><div><ul><li>
Proven leadership skills and abilities, 1-2 years preferred in a Healthcare/Clinic setting</li><li>
Minimum of 2 yrs. work experience working in a patient access fast-paced healthcare environment.</li><li>
Insurance Verification Experience</li><li>
Healthcare Scheduling Experience</li><li>
Bilingual English/Spanish Preferred</li><li>
Experience working with managed care health plans</li><li>
Excellent patient registration skills</li><li>
Excellent customer service and telephone etiquette required</li><li>
Solid knowledge of medical terminology</li><li>
Proficient computer skills; internet, typing, data entry</li><li>
High School Diploma (Equivalent) or Higher</li></ul><p><b>
About Nashville General Hospital</b></p><p>
Nashville General Hospital (NGH) is Nashville&rsquo;s original community- based hospital. Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved, while also providing care to all segments of the community.</p><p><b>
Our benefits include:</b></p><ul><li>
Benefits begin on the first day of the month after one full calendar month of employment</li><li>
Programs to reduce share of deductible and total out-of-pocket expenses</li><li>
Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses (see NGH providers without co-pays)</li><li>
Short and Long-Term Disability - up to 60% of eligible weekly pay</li><li>
Life Insurance - Metro provides you with basic life and AD&amp;D coverage equal to $50,000 ($32,500 if you are age 65 or older), at no cost to you.</li><li>
Retirement Plan - eligible up to IRS max limits and includes company contribution</li><li>
Shift and Weekend Differential Pay Offered on Nights and Weekends</li><li>
Tuition Reimbursement for employee and dependents</li><li>
12 paid holidays - any holiday worked is another holiday banked</li><li>
Flexible Spending Accounts</li><li>
Onsite Gym</li><li>
Free Parking for all employees</li></ul><p>
Join our team at Nashville General Hospital. Apply today!</p></div></div>

Patient Access Services Team Lead - Pre Reg

Orlando Health

<div>Position Summary:
<div><b>
Department:</b><b> </b>Orlando Health Ambulatory - Outpatient Rehab</div><div><b>
Status:</b> Full-Time | 40 hours per week</div><div><b>
Shift:</b> Monday - Friday, 8am - 5pm</div><div><b>
Title:</b>Ancillary Scheudling, Registration, and Patient Charge Specialist</div><div></div><div><b><br>
***Address of Practice: 1222 S. Orange Ave 5th floor Orlando, Fl 32806***</b></div><div></div><div><b><br>
Position Summary</b></div><div>
This position is for our downtown outpatient orthopedic and sports rehab clinic located in the Orlando Health Heart Institute. Responsibilities include patient check in/out, registration, insurance verification/authorization, scheduling, and front office operations.</div><div><br>
</div><div><b>All Inclusive Benefits (start day one)</b></div><div>
Health/Dental/Vision/Life Insurance, Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.</div>
Responsibilities:
<div><b>
Essential Functions</b></div><ul><li>Effective pre-registration, registration and scheduling of multiple patient appointments.</li><li>Manages the multiple additions and cancellations of patient appointments.</li><li>Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information in appropriate hospital</li></ul>
systems
<br>
<ul><li>Contacts appropriate payers/provider offices, verifying benefits and obtaining/documenting necessary authorizations.
</li><li>Consistently and constantly reviews the schedules daily and communicates all changes to appropriate staff.</li><li>Responsible for entry of patient charges.</li><li>Acts as a liaison between the provider and patient to explain insurance benefits, co-pays, deductibles, and self pay portions.</li><li>Accurately communicates all procedure pertinent information including arrival time, location, and duration to the patient.
</li><li>Performs check in and check out of patients.</li><li>Acts as a liaison to the clinical staff.
</li><li>Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management including the transfer of
</li></ul>patients from both outside and sister facilities.<br>
<ul><li>Acts as a resource for training or mentoring of new team members.</li><li>Maintains flexibility in work schedule availability that allows department to change/modify work schedule to meet departmental
</li></ul>needs and on call responsibilities.
<br>
<ul><li>Attends and participates in department staff meetings and attends other meetings as assigned.</li><li>Represents and participates in department, facility, Patient Financial Services and corporate committees as requested by
</li></ul>supervisor/department manager.<br>
<ul><li>Responsible for reviewing and adhering to all corporate departmental and education initiatives.</li><li>Assists his/her supervisor/manager in planning and organizing department activities.</li><li>Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
</li></ul>and local standards.<br>
<ul><li>Maintains compliance with all Orlando Health policies and procedures.</li></ul>
Qualifications:
<div><b>
Education/Training</b></div><div>
Must be able to demonstrate reading, verbal and written communication, mathematical, and reasoning skills typically acquired
<br>
through completion of a high school education.</div><div><br>
<br>
<b>Licensure/Certification</b><br>
None.</div><div><b><br>
Experience</b><br>
Two (2) years&rsquo; experience in financial, business office, or customer service environment required. Computer knowledge necessary.</div></div>

Ancillary Scheduler - OHHVI Rehab Clinic

Frye Regional Medical Center

<div><p>Schedule: Monday-Friday, 7:30am &ndash; 4:00pm, plus on-call</p><p><b>
Job Summary</b></p><p>
The Patient Access Representative, Team Lead is responsible for providing feedback on daily scheduling, pre-registration and registration processes and staffing issues to the Patient Access Manager. Provide assistance to staff level employees as necessary to insure compliance with department policies and procedures. Assist leadership with staffing, report reconciliation, QA process, and other duties assigned.</p><p><b>
COMPANY DESCRIPTION</b></p><p>
Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers.</p><p><b>
Essential Functions</b></p><ul><li><p>
Assist manager and in creating staff schedules and ensures adequate coverage</p></li><li><p>
Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations</p></li><li><p>
Promotes and demonstrates excellent customer service</p></li><li><p>
Maintain QA statistics (Including patient wait times, etc.) and report results to manager</p></li><li><p>
Oversees the daily activities of the scheduling, pre-registration and registration areas to insure department standards are met</p></li><li><p>
Assists manager in educating registration staff of any changes pertinent to their roles</p><p></p><p><b><br>
Required Skills</b></p><p></p><p><br>
Demonstrates ability to organize, perform and track multiple tasks accurately in short timeframes, have ability to work quickly and accurately in a fast paced environment while managing multiple demands ability to work both independently and collaborate as a team player, adaptability, analytical and problem solving ability and attention to detail and able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.</p></li></ul><p><b>
Benefits -</b> Wide range of benefits options!</p><ul><li><p>
Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.</p></li><li><p>
HSA</p></li><li><p>
401(K) retirement plan contributions</p></li><li><p>
Generous Paid Time Off</p></li><li><p>
Accident &amp; Critical Illness Insurance</p></li><li><p>
Prescription Assistance with OptumRx</p></li><li><p>
Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.</p></li><li><p>
Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week.</p></li><li><p>
Free travel and entertainment discount program to ensure you enjoy your time away from work.</p></li></ul><p></p><p><b><br>
Why join our team?</b></p><p>
Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you!</p><p></p><p><b><br>
Minimum Education</b></p><ul><li><p>
High school diploma or equivalent required</p></li><li><p>
Associates degree in Business, Finance, Health Info Management, or related field preferred.</p></li></ul><p><b><br>
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran</b></p>
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.</div>

Patient Access Representative, Senior

Northwell Health

<div><p>Job Description</p><p>
Admits patients and provides information regarding hospital rules and regulations. Conducts interviews to obtain demographics and insurance information. Keys information into the Patient Registration System. Obtains appropriate signature on medical, legal and financial forms. Performs a variety of other clerical duties related to patient's admission, including but not limited to, verification of patients insurance information and prior account balances, preparation of patient's charts, and registration forms and addressograph plates.</p><p>
Job Responsibility</p><p>
</p><ul><li>Admits patients to hospital and provides information regarding hospital regulations and policies (i.e</li><li>
Patient Bill of Rights, Health Care Proxy etc.).Conducts interviews to obtain demographics, insurance information etc</li><li>
and enters data into hospital Patient Registration System.Communicates hospital's collection policy and collects deductibles and co-pay obligations.Obtains appropriate signatures on medical, legal and financial forms</li><li>
Prepares charts, registration forms, patient addressograph plates etc</li><li>
Forwards required items to nursing unit/clinic.Maintains manual bed board and reconciles daily census to nursing units</li><li>
Notifies nursing unit of patients arrival and arranges to have patient escorted to their room.Contacts insurance carrier(s) to obtain all information necessary for the successful billing of third party payors in certain departments (coordination of benefits, benefit coverage/limits, co-pay/deductible amounts, authorization, pre-certification and referral requirements etc.)</li><li>
Re-verifies insurance of recurring patients.Performs financial assessments and Sliding Fee Scale Assessments of patients who are uninsured and/or are unable to meet their financial obligation to the hospital</li><li>
Reevaluates sliding scale assignment annually.Reconciles charge documents with patient logs and enters charges into the Patient Registration System</li><li>
Schedules patient for clinic visits, pre-admission testing, special tests and consultations, OR bookings and arranges patient transportation, as needed.Responsible for answer telephone, maintaining files, sorting mail and keeping inventory of supplies</li><li>
Informs manager of all activities, needs and problems</li><li>
Performs related duties, as required</li><li><ul><li>ADA Essential Functions</li></ul><p>
</p></li></ul><p></p><p>Job Qualification</p><ul><li>
High School Diploma or equivalent, required. Prior customer service experience, required.Data entry skills (80 keystrokes per minute), required.Must pass Site training program within the normal probationary period.Communicate effectively in English (speaking and reading).</li></ul><p>
</p><p><b>3 month temporary position. Monday-Friday 10am-6pm. Fully remote.</b></p><div><ul><li><br>
<b>Additional Salary Detail</b>
</li></ul>The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).</div></div>

Access Service Representative (3 month temp)

<div><p>Job Description</p><p>
Admits patients and provides information regarding hospital rules and regulations. Conducts interviews to obtain demographics and insurance information. Keys information into the Patient Registration System. Obtains appropriate signature on medical, legal and financial forms. Performs a variety of other clerical duties related to patient's admission, including but not limited to, verification of patients insurance information and prior account balances, preparation of patient's charts, and registration forms and addressograph plates.</p><p>
Job Responsibility</p><p>
</p><div><ul><li>Admits patients to hospital and provides information regarding hospital regulations and policies (i.e</li><li>
Patient Bill of Rights, Health Care Proxy etc.).Conducts interviews to obtain demographics, insurance information etc</li><li>
and enters data into hospital Patient Registration System.Communicates hospital's collection policy and collects deductibles and co-pay obligations.Obtains appropriate signatures on medical, legal and financial forms</li><li>
Prepares charts, registration forms, patient addressograph plates etc</li><li>
Forwards required items to nursing unit/clinic.Maintains manual bed board and reconciles daily census to nursing units</li><li>
Notifies nursing unit of patients arrival and arranges to have patient escorted to their room.Contacts insurance carrier(s) to obtain all information necessary for the successful billing of third party payors in certain departments (coordination of benefits, benefit coverage/limits, co-pay/deductible amounts, authorization, pre-certification and referral requirements etc.)</li><li>
Re-verifies insurance of recurring patients.Performs financial assessments and Sliding Fee Scale Assessments of patients who are uninsured and/or are unable to meet their financial obligation to the hospital</li><li>
Reevaluates sliding scale assignment annually.Reconciles charge documents with patient logs and enters charges into the Patient Registration System</li><li>
Schedules patient for clinic visits, pre-admission testing, special tests and consultations, OR bookings and arranges patient transportation, as needed.Responsible for answer telephone, maintaining files, sorting mail and keeping inventory of supplies</li><li>
Informs manager of all activities, needs and problems</li><li>
Performs related duties, as required</li><li>ADA Essential Functions</li><li>
/</li></ul></div><p>
Job Qualification</p><p>
</p><ul><li>High School Diploma or equivalent, required. Prior customer service experience, required.Data entry skills (80 keystrokes per minute), required.Must pass Site training program within the normal probationary period.Communicate effectively in English (speaking and reading).</li></ul><p>
</p><p><b>Three-month temporary position. Monday-Friday 9am-5pm. Fully remote.</b></p><div><ul><li><br>
<b>Additional Salary Detail</b>
</li></ul>The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).</div></div>

Access Service Representative (3 month TEMP)

<div><p>Job Description</p><p>
Admits patients and provides information regarding hospital rules and regulations. Conducts interviews to obtain demographics and insurance information. Keys information into the Patient Registration System. Obtains appropriate signature on medical, legal and financial forms. Performs a variety of other clerical duties related to patient's admission, including but not limited to, verification of patients insurance information and prior account balances, preparation of patient's charts, and registration forms and addressograph plates.</p><p>
Job Responsibility</p><p>
</p><div><ul><li>Admits patients to hospital and provides information regarding hospital regulations and policies (i.e</li><li>
Patient Bill of Rights, Health Care Proxy etc.).Conducts interviews to obtain demographics, insurance information etc</li><li>
and enters data into hospital Patient Registration System.Communicates hospital's collection policy and collects deductibles and co-pay obligations.Obtains appropriate signatures on medical, legal and financial forms</li><li>
Prepares charts, registration forms, patient addressograph plates etc</li><li>
Forwards required items to nursing unit/clinic.Maintains manual bed board and reconciles daily census to nursing units</li><li>
Notifies nursing unit of patients arrival and arranges to have patient escorted to their room.Contacts insurance carrier(s) to obtain all information necessary for the successful billing of third party payors in certain departments (coordination of benefits, benefit coverage/limits, co-pay/deductible amounts, authorization, pre-certification and referral requirements etc.)</li><li>
Re-verifies insurance of recurring patients.Performs financial assessments and Sliding Fee Scale Assessments of patients who are uninsured and/or are unable to meet their financial obligation to the hospital</li><li>
Reevaluates sliding scale assignment annually.Reconciles charge documents with patient logs and enters charges into the Patient Registration System</li><li>
Schedules patient for clinic visits, pre-admission testing, special tests and consultations, OR bookings and arranges patient transportation, as needed.Responsible for answer telephone, maintaining files, sorting mail and keeping inventory of supplies</li><li>
Informs manager of all activities, needs and problems</li><li>
Performs related duties, as required</li><li>ADA Essential Functions</li></ul></div><p>
</p><p>Job Qualification</p><ul><li><p>
High School Diploma or equivalent, required. Prior customer service experience, required.Data entry skills (80 keystrokes per minute), required.Must pass Site training program within the normal probationary period.Communicate effectively in English (speaking and reading)</p><p>
</p><p></p><p><b>This is a 3-month temporary position. Monday-Friday 9am-5pm. Fully remote.</b></p><p><br>
</p></li></ul><div><br>
<ul><li><b>Additional Salary Detail</b>
</li></ul>The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).</div></div>

Access Service Representative ( 3 month TEMP)

Spartanburg Regional Healthcare System

<div><b>Job Requirements<br>
</b><br>
<p>Position Summary</p><p>
The Medical Assistant Clinical Coordinator, under the guidance of the Practice Manager, will carry out responsibilities which ensure high quality, well-coordinated patient care in the clinic according to SRHS and MGC&rsquo;s policies and mission. Acts as a clinical and administrative resource for clinical personnel. The Medical Assistant Clinical Coordinator has delegated authority to support, advise, and direct overall management of clinical practice. Must be able to provide and understand the specific communication, developmental, and treatment needs of patients, families, and visitors. Serves as a clinical resource, participates in patient and staff education, demonstrates leadership, and serves as a preceptor.</p><p>
Minimum Requirements</p><div>
Education
<br>
<ul><li>High School Diploma or GED</li></ul></div><div>
Experience
<br>
<ul><li>Registered Medical Assistant / Certified Medical Assistant with three years of experience</li></ul></div><div>
License/Registration/Certifications
<br>
<ul><li>Certification as Medical Assistant (AAMA) or Registered Medical Assistant (AMT), Certified Clinical Medical Assistant (CCMA), National Healthcare Association (NHA)</li><li>Current CPR certification</li></ul></div><p>
Preferred Requirements</p><div>
Preferred Education
<br>
<ul><li>N/A</li></ul></div><div>
Preferred Experience
<br>
<ul><li>N/A</li></ul></div><div>
Preferred License/Registration/Certifications
<br>
<ul><li>N/A</li></ul></div><p></p><p><br>
Core Job Responsibilities</p><ul><li>Oversight of clinical staff, to include scheduling, coaching and disciplinary action per SRHS policies.</li><li>Assist with patient triage and phone triage. Assist providers with exams and procedures.</li><li>Handles patient, employee, physician complaints/ grievances according to the hospital&rsquo;s policies.</li><li>Works with Practice Manager in budget development and implementation as well as in other projects as needed.</li><li>Manages cost and revenue of medical supplies and clinical staffing.</li><li>Kronos Timekeeper for clinical staff.</li><li>Assists Practice Manager with Studer initiatives.</li><li>Assist in the orientation of new clinical staff.</li><li>Identify learning needs of staff and coordinate in-service/ continuing education requirements.</li><li>Performs annual staff competencies.</li><li>Works with the IT department to resolve any IT issues.</li><li>Ensures all clinical staff licensures and certifications are up-to-date and reports this information to the appropriate departments.</li><li>Perform duties as assigned.</li></ul></div>

Clinical Coordinator Medical Assistant

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