patient relations coordinator

GO PT

Job Title: Clinic Coordinator / Patient Care Coordinator Location: GOPT Clinic Employment Type: Full-timeJob SummaryWe are looking for a proactive and empathetic Clinic Coordinator who will be the first point of contact for patients and play a key role in managing daily clinic operations. The ideal candidate should be comfortable handling patients, managing appointments, pitching treatment packages, and ensuring smooth follow-ups.Key ResponsibilitiesPatient Handling &amp; Front Desk<ul><li>Greet patients warmly and ensure a positive clinic experience</li><li>Handle walk-ins, phone calls, and enquiry messages professionally</li><li>Register patients and maintain basic records</li></ul>Appointments &amp; Scheduling<ul><li>Schedule, reschedule, and confirm patient appointments</li><li>Coordinate between doctors, physiotherapists, and patients</li><li>Ensure minimal waiting time and smooth daily flow</li></ul>Sales &amp; Package Pitching<ul><li>Explain treatment plans and available packages clearly to patients</li><li>Pitch therapy packages confidently and ethically</li><li>Address basic patient doubts and escalate clinical queries to the doctor</li></ul>Follow-ups &amp; Lead Management<ul><li>Follow up with patients who:</li><li>Enquired but did not book</li><li>Missed appointments</li><li>Were advised packages or repeat sessions</li><li>Maintain a follow-up tracker and ensure timely callbacks</li></ul>Call &amp; Data Tracking<ul><li>Track incoming calls, enquiries, conversions, and follow-ups</li><li>Maintain simple reports using Excel / Google Sheets</li><li>Share daily or weekly updates with the clinic head</li></ul>Coordination &amp; Support<ul><li>Coordinate with therapists for session availability</li><li>Support basic administrative tasks as required</li><li>Maintain discipline, professionalism, and confidentiality at all times</li></ul>Required Qualifications &amp; SkillsEducation<ul><li>Any Graduate (preferred)</li></ul>Skills<ul><li>Good verbal and written communication skills</li><li>Strong people skills and patient-handling ability</li><li>Basic knowledge of Excel / Google Sheets</li><li>Comfortable with phone calls and follow-ups</li><li>Ability to multitask and stay organized</li></ul>Preferred Traits<ul><li>Experience in clinic / hospital / wellness center / front-desk role</li><li>Sales or customer service background is a plus</li><li>Calm, polite, and solution-oriented attitude</li></ul>What We&rsquo;re Looking For<ul><li>Someone who can own the front desk, not just sit at it</li><li>Comfortable talking about pricing and packages politely</li><li>Patient-focused but business-aware</li><li>Reliable, responsible, and presentable</li></ul>Why Join Us<ul><li>Growing healthcare practice</li><li>Direct interaction with doctors and therapists</li><li>Opportunity to learn clinic operations and patient management</li><li>Stable role with scope for performance-based growth</li></ul>Job Type: Full-timePay: ₹9,653.31 - ₹30,000.00 per monthBenefits:<ul><li>Paid sick time</li></ul>Work Location: In personApplication Deadline: 15/01/2026

Clinic Coordinator

SRV Hospitals

Job Title: Patient Relations &ndash; Team LeaderLocation: SRV Mamata Hospital, DombivaliExperience: 5 to 10 years (Hospital background mandatory)Qualification: Diploma or Graduation (any discipline)Shift: 10:00 AM to 6:00 PM (Monday to Saturday)Key Responsibilities:<ul><li>Lead and supervise the Patient Relations team</li><li>Ensure smooth patient coordination from admission to discharge</li><li>Handle patient queries, feedback, and grievance resolution</li><li>Coordinate with doctors, nursing, and support departments</li><li>Maintain high standards of patient care and satisfaction</li></ul>Interested candidates can apply at recruitment@srvmamatahospital.com or contact 8291893635.Job Types: Full-time, PermanentPay: Up to ₹35,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Patient Relations Team Leader

Sama Optics

Arabic Patient Coordinator &amp; Content CreatorJob Summary We are seeking a patient-focused professional to manage the full patient journey inside our medical center while supporting mobile video content creation for social media.Key Responsibilities<ul><li>Follow up with patients from registration through consultation, payment, and post-visit</li><li>Ensure a smooth, welcoming, and personalized patient experience</li><li>Build long-term relationships to encourage repeat visits</li><li>Capture short videos/photos using a mobile phone (doctors, treatments, clinic moments)</li><li>Suggest content ideas and coordinate with the marketing team</li><li>Maintain patient privacy and obtain consent for all content</li></ul>Requirements<ul><li>Experience in patient relations, healthcare, hospitality, or customer service</li><li>Strong communication and interpersonal skills</li><li>Comfortable shooting videos using a smartphone</li><li>Creative mindset with basic social media knowledge</li><li>Professional attitude and appearance</li><li>Fluent in English</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How long is your notice period?</li><li>What is your expected salary</li></ul>Experience:<ul><li>Patient Coordinator and Content Creator: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li><li>Arabic (Required)</li></ul>

Arab Female Patient Coordinator & Content Creator

BELIEVERS NCH MEDICITY

We are seeking a compassionate and responsible Patient Relative Executive to join our healthcare team. The ideal candidate will act as a key communication link between patients&rsquo; relatives and the hospital, ensuring smooth coordination, support, and a positive experience.Key Responsibilities<ul><li>Coordinate and communicate with patient relatives regarding treatment updates and hospital processes</li><li>Provide guidance and support to patient families during admission, treatment, and discharge</li><li>Address concerns, queries, and grievances in a polite and professional manner</li><li>Liaise with doctors, nurses, and hospital departments for effective patient care coordination</li><li>Maintain proper documentation and records</li><li>Ensure patient relatives follow hospital policies and procedures</li></ul>Qualifications &amp; Requirements<ul><li>Education: MSW (Master of Social Work)</li><li>Experience: Minimum 3 years of relevant experience in hospital or healthcare setting</li><li>Strong communication and interpersonal skills</li><li>Empathetic, patient, and service-oriented attitude</li><li>Ability to handle stressful situations calmly</li><li>Basic computer knowledge</li></ul>Job Details<ul><li>Job Type: Full-time</li><li>Salary: ₹15,000 per month</li><li>Work Location: Believers NCH Medicity Mala ,Thrissur</li><li>Shift: Day / Night /Rotational shifts</li></ul>Benefits<ul><li>Stable employment in a healthcare environment</li><li>Supportive and professional work culture</li><li>Opportunity to make a meaningful impact on patient care</li></ul>Job Type: Full-timePay: ₹12,000.00 - ₹15,000.00 per monthWork Location: In person

Patient Relation Executive

Holy Family Hospital, Bandra

Qualification - Graduation* Experience - 1 To 5 Years (Healthcare Industry)* Candidate Should Be Flexible For Rotational Shifts (Morning, Evening &amp; Night)Job Description - &middot;Undertake duties in accordance with departmental policies and procedures&middot; To be fully conversant in all areas of Front Office&middot; Meet and greet patients and visitors in a warm, respectful and courteous manner at all times, acting in a way that actively contributes to the promotion and improvement of the HFH Hospital brand&middot; Provide efficient and effective administrative support&middot; Respond to all enquiries regarding hospital facilities or re-direct enquires to the correct departments when needed. Deal with all front office queries and complaints in a courteous and timely manner&middot; Action all requests from patients, doctors, and visitors to the hospital courteously, promptly and efficiently.&middot; Interview patients in a polite and friendly manner in order to obtain relevant information for registration purposes; updating patient details at each appointment; inputting all information accurately onto the computer system.&middot; Receive payment from all patients in respect of hospital services provided and maintain integrity of personal float. Ensure transactions are correctly recorded and receipted. Allocate cash to carriers or patients in accordance with billing agreements as required.&middot; Make follow-up bookings for patient after appointment&middot; Assist patient with booking further tests or consultations&middot; To be involved in ongoing training for all staff within the department&middot; Liaise and cooperate with other departments ensuring the smooth running of the Reception Desks&middot; Attend Fire Lectures and Fire Drills in accordance with the law, and be fully aware of the position of fire alarms, emergency equipment and exits&middot; To use proper channels of communication for any problems or grievances related to work&middot; Handle minor complaints with immediate action and follow up. Prepare MIS ReportsIf you meet the above qualifications and are interested in this opportunity, please submit your resume at hr@holyfamilyhospital.in/hrdirector@holyfamilyhospital.inor call +91 62670 344.Current CTC:Excepted CTC :Notice Period:Job Type: Full-timePay: ₹18,000.00 - ₹25,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Ability to commute/relocate:<ul><li>Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Patient Relation Officer

Siddhachal Life Care Hospital

The Cath Lab Coordinator oversees the daily operations of the Cardiac Catheterization Lab, ensuring efficient patient flow, high-quality care, and adherence to safety protocols, acting as a leader and liaison for the clinical team. Key Responsibilities:<ul><li>Operations &amp; Scheduling.</li><li>Patient Care</li><li>Team Leadership</li><li>Resource Management</li><li>Physician Collaboration</li><li>Quality &amp; Compliance</li></ul>Qualifications:<ul><li>Education: Associate's/Bachelor's Degree in Nursing or relevant field.</li><li>Licensure: Current RN license (if applicable).</li><li>Experience: 3year Proven experience in cardiac cath lab procedures and leadership roles.</li><li>Skills: Strong clinical judgment, excellent communication, problem-solving, and teamwork.</li></ul>we are Looking for the coordinator who will coordinate with Patient, Doctor, TPA. Also have knowledge about cath-lab working , A coordinator who will able to explain about bookings, finance &amp; Insurance to the patients and able to make budget accordingly. Coordinator must have good communication skills &amp; good presence of mind to deal with patient &amp; other working people in hospital surrounding.Job Types: Full-time, PermanentPay: ₹20,000.00 - ₹30,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Cath Lab Coordinator

Whitney M. Young Jr. Health Center, Inc.

<div>Description:

Be a part of the mission at Whitney Young Health (WYH) to provide high quality healthcare that is affordable and accessible to our diverse community.
WYH has a robust benefits package including generous time off, affordable health, dental and vision insurance, 401k with safe harbor employer match, tuition reimbursement, term life insurance, commuter benefits and more!
GENERAL RESPONSIBILITIES:
The Human Resources Coordinator provides administrative support for the Human Resources Department and performs work of moderate difficulty in employee relations and benefits administration. The general duties include managing correspondence related to benefits, leave requests, third party administrators, filing, recruitment and other typical office operations. Under supervision, the Coordinator triages and resolves some employee relations issues.
SPECIFIC RESPONSIBILITIES:<ul><li>
Acts as the central point of contact for the Human Resources Office, including walk-ins, calls-ins, and correspondences from employees, managers, and third parties.</li><li>
Reviews and responds to employees regarding policy, procedure and other human resources related inquiries.</li><li>
Supports Managers with policy interpretation and administration, as directed.</li><li>
Coordinates new hire process including background checks, health clearances and appropriate paperwork and completion of Paylocity onboarding forms.</li><li>
Assists with the coordination, scheduling/notification of new employee orientation, as well as presenting on HR topics.</li><li>
Prepares and updates employee security/access badges</li><li>
Serves as the backup for payroll processing.</li><li>
Maintains confidential personnel files and conducts file audits to ensure compliance with local, state and federal regulations, i.e. JCAHO, OASAS, NYSDOH, Affirmative Action, etc.</li><li>
Tracks employee data to ensure timely submission of employee physicals, BLS, professional licenses, Infection Control certifications, provider contracts.</li><li>
Processes employee benefits paperwork.</li><li>
Assists employees with completing benefits paperwork and resolving insurance issues.</li><li>
Performs general office duties including, word processing, typing, preparing correspondence, filing, photocopying, handling mail and other office machines.</li><li>
Demonstrates excellence in both internal and external customer service.</li><li>
Understands and is able to effectively communicate HIPAA compliance, corporate compliance and client confidentiality.</li><li>
Ensures and/or remains in compliance with local, state, and federal regulation, i.e. DHHS HRSA and NYSDOH, and all accreditation standards (e.g. Joint Commission and NCQA-PCMH).</li><li>
Adheres to the National Patient Safety Goals as defined by the Joint Commission and Whitney M. Young Jr. Health Center.</li><li>
Completes other duties as assigned.</li></ul>
Requirements:

MINIMUM QUALIFICATIONS:
Associate degree with a minimum of one (1) year administrative experience with progressive responsibilities, or High School Diploma with at least three (3) years of administrative experience. Computer proficiency in Microsoft Office Suite and Adobe. Excellent verbal, written, and interpersonal communication skills.
PREFERRED QUALIFICATIONS:
Bachelor&rsquo;s degree with course work in business administration, human resources, or comparable field. Ability to work with senior management. Proficient in HRIS platform. At least four (4) years of progressive experience in a business environment performing human resource administrative duties.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.
Salary range: $23 - $25 hourly</div>

Human Resources Coordinator (Req 101030)

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