patient relations coordinator

Seva Dental Team

<div>
 
 
 
 
 
 Grand Rapids Dental Team | Full-Time
 
 
 
 
 
 
 
 
 
 
 At Grand Rapids Dental Team
 
 &nbsp; (part of Seva Dental Team
 
 ), the front desk is not just a desk. It is mission control.
 
 
 🚀
 
 
 
 
 
 
 
 
 
 We are looking for a
 
 full-time Patient Relations Coordinator (PRC)
 
 who knows how to keep a busy dental office running smoothly while making patients feel genuinely welcomed, cared for, and confident from check-in to check-out.
 
 
 
 
 
 
 
 
 
 If you are organized, warm, fast on a computer, and know dental front office workflows, this could be a great fit.
 
 
 
 
 
 
 
 
 
 
 
 
 Why this role matters
 
 
 
 
 
 
 
 
 
 
 
 The patient experience is the foundation of everything we do. As our PRC, you are the first impression, the steady hand during a busy day, and the person who helps patients leave with clarity, confidence, and their next visit scheduled. You are the hub of the office and a huge part of what makes the practice successful.
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 
 
 
 
 
 
 
 You will help create an excellent patient experience while keeping the front office organized and on track.
 
 
 
 
 
 
 
 
 
 
 
 Day-to-day responsibilities include:
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 Answering patient calls throughout the day
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Scheduling and confirming appointments
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Checking patients in and out
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Verifying patient insurance benefits and eligibility prior to appointments
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Reviewing and documenting patient financial and insurance responsibility with 100% accuracy
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Collecting payments for services performed
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Managing the daily patient schedule
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Reaching out to patients due for treatment or hygiene visits
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Using scheduling tools to fill cancellations and past-due appointments
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 &middot;
 
 &nbsp;Following up on outstanding and past insurance claims as needed
 
 
 
 </li>
 <li>
 
 
 
 
 &middot;
 
 &nbsp;Posting insurance payments and EOBs accurately
 
 
 
 </li>
 <li>
 
 
 
 
 
 Collecting past-due balances
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Supporting the team during morning huddles and throughout the day
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 
 
 
 
 
 
 
 This role is for someone who can juggle details, communicate clearly, and keep calm when the day gets busy.
 
 
 
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 Strong computer skills and confidence learning systems quickly
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Ability to multitask in a fast-paced environment
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Professional, positive, service-focused attitude
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Team player who works well with others
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 2+ years of experience in a direct customer-facing role
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Dental office experience preferred
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Experience with insurance verification, posting insurance and EOBs required
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Familiarity with dental practice management software is a plus
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Benefits
 
 
 
 
 
 
 
 
 
 
 
 We take care of our team, too.
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 Medical insurance
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Vision insurance
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Life insurance
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Seva Dental coverage (includes immediate family)
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 401(k)
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Holiday pay
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 PTO
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Monthly bonus opportunity
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Ready to Join Grand Rapids Dental Team?
 
 
 
 
 
 
 
 
 
 
 
 If you love creating a great patient experience, thrive in a busy office, and know your way around dental front office operations, we&rsquo;d love to meet you.
 
 
 
 
 
 
 
 
 Come be the reason patients feel taken care of before they even sit in the chair.
 
 
 
 
 
 
 🦷✨
 
 
 
</div>

Dental Patient Relations Coordinator

Brooklyn Oak Dental Care

Job Overview Front Desk Receptionist at busy, upscale dental office (Park Slope/Boerum Hil inl Brooklyn, NY)Upscale dental office looking for upbeat, experienced patient relations coordinator. Job duties involve answering multiple telephone lines, scheduling appointments, greeting patients, managing mail, computer skills, keyboarding skills, excellent interpersonal skills, and outstanding customer service skills. We strive for perfection; however, a fun personality is required! We work as a team, so please team players only!Key Requirements:<ul><li>Must pass pre-employment examination.</li><li>Drug testing required.</li><li>Background check required.</li><li>Must be proficient in written and spoken English.</li><li>40 WPM keyboarding skills with a covered keyboard test.</li><li>High school diploma and 3 years administrative experience required, but college education or prior medical office experience is highly preferred.</li></ul>Please, serious and career oriented applicants only. Applicants who do not list their GPA and desired salary on their resume will not be considered. This is not your average administrative assistant position, as you must learn dental terminology. Extensive study from home is required during training period and once trained, occasional study from home and self-development are highly suggested. We offer:<ul><li>competitive incentives to include personal days off</li><li>company-funded employee development</li><li>Office metrics, experience and merit-based raises</li><li>Retirement benefits</li><li>valuation of your opinions and importance as a fundamental person in our office.</li></ul>Work Schedule: Full-timeSalary: $25-$27 per hour dependent upon skill level and experienceRequired experience: Administrative experience required, but medical office experience highly preferred: 3 yearsPay: $25.00 - $27.00 per hourBenefits:<ul><li>Opportunities for advancement</li><li>Paid sick time</li><li>Paid time off</li></ul>Work Location: In personPay: $25.00 - $27.00 per hourBenefits:<ul><li>Paid time off</li><li>Retirement plan</li></ul>Work Location: In person

Front Desk Receptionist

Bennett and Bloom Eye Centers

<div><div>EyeCare Partners is the nation&rsquo;s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.</div>
Job Title: Patient Relations Specialist 
Company: Bennett &amp; Bloom Eye Centers 
Department: Ophthalmology 
Reports To: Patient Relations Manager 
Location: This position is located in Louisville, KY. Training will be on-site for 4 weeks, and then the position will be remote after that. 

Perks:
<ul>
<li>Full Benefits Package - Medical, Vision, Dental and Life Insurance</li>
<li>401k + Employer Matching</li>
<li>Paid Time Off (PTO) and Paid Holidays</li>
<li>Paid Maternity Leave</li>
<li>Competitive Base Pay</li>
<li>Employee Discounts</li> 
</ul>
Hours:
<ul>
<li>Full Time</li>
<li>Our offices are open from Monday-Friday 8am-5pm
<ul><li>You may need to work a little earlier/later as needed.</li> 
</ul>
</li></ul>Requirements:
<ul>
<li>High School Diploma or GED Equivalent required</li>
<li>Favorable result on Background Check required</li>
<li>Basic computer skills</li>
<li>Strong customer service skills</li>
<li>Excitement to learn and grow</li></ul> 


SUMMARY

The Patient Relations Specialist role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met. The Patient Relations Specialist will be responsible for scheduling patient appointments, escalates patients' health concerns in accordance with individual division guidelines, provides connections to resources for clinical advice and guidance, and navigates complex situations while making sound effective decisions. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 
<ul>
<li>Answers calls for multiple clinics in an efficient and effective manner using standard greetings for opening of call, content of call and closure of call.</li>
<li>Demonstrate exceptional customer service and patient focus to make each encounter extraordinary.</li>
<li>Verify and accurately capture patient demographics, insurance, and appropriate medical information.</li>
<li>Schedule appointments using appropriate electronic system while following appropriate protocols for clinic/area, including prioritizing patient&rsquo;s health concerns according to the department&rsquo;s urgency.</li>
<li>Ensure that patient questions and problems are resolved efficiently, effectively, and expeditiously.</li>
<li>Provide information to patients and callers regarding appointment, date, time, location, clinic guidelines, parking, etc.</li>
<li>Initiate and complete service recovery as warranted to drive patient loyalty, patient satisfaction, and protect the clinic/patient relationship.</li>
<li>Interview patient/guarantor to obtain complete demographic, clinical, billing, insurance, and financial information.</li>
<li>Create patient charts by entering required information into electronic databases and maintain accurate records.</li>
<li>Relay information to relevant clinic (team) members through the appropriate messaging systems.</li>
<li>Ensure the quality of patient registrations by obtaining thorough and accurate information in a timely and efficient manner.</li>
<li>Maintain compliance with HIPAA rules and regulations.</li>
<li>Follows a well-established process to solve routine problems where solutions are clearly prescribed.</li>
<li>Work cooperatively with the Patient Relations, Referrals, and Clinic Teams to accomplish the goals of the departments.</li>
<li>Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.</li>
<li>Performs other duties that may be necessary or in the best interest of the organization.</li> 
</ul>
EDUCATION AND/OR EXPERIENCE
<ul>
<li>Minimum Required: High school diploma or general education degree (GED)</li>
<li>Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience</li> 
</ul>
LICENSES AND CREDENTIALS
<ul>
<li>Minimum Required: None</li> 
</ul>
SYSTEMS AND TECHNOLOGY
<ul>
<li>Proficient in Microsoft Excel, Word, PowerPoint, Outlook</li> 
</ul>
PHYSICAL REQUIREMENTS
<ul>
<li>This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25&ndash;50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity&mdash;including color, depth, peripheral vision, and the ability to adjust focus&mdash;is required 100% of the time. Occasional driving or climbing may also be necessary.</li></ul> 


If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly &ndash; only resumes submitted through this website will be considered. 


EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</div>

Patient Relations Specialist, Call Center

Washington Park Chiropractic

Patient Experience &amp; Digital Marketing CoordinatorFull-Time | Washington Park ChiropracticAre you outgoing, organized, and energized by connecting with people &mdash; both in person and online? Do you enjoy creating content, supporting events, and being at the center of a fast-moving wellness environment?Washington Park Chiropractic is hiring a Patient Experience &amp; Digital Marketing Coordinator to add to our front desk day-to-day operations while also supporting social media, digital marketing, and practice growth initiatives.You will play a key role in shaping the patient experience from the moment someone walks through the door and helping share that experience with our broader community through digital content and marketing efforts.This is a dynamic, highly interactive position for someone who enjoys multitasking, taking initiative, and contributing ideas that help a business grow.Position OverviewThis full-time position (34-40 hours/week) is ideal for a bright, outgoing, health-conscious individual interested in a healthcare career. Candidates should be able to commit to at least two years with our team. Candidates must be able to work Saturday from 8-1.Patient Experience &amp; Front Desk Leadership<ul><li>Welcome patients warmly and create a calm, organized, professional front desk environment</li><li>Answer calls, texts, and emails with efficiency and empathy</li><li>Manage scheduling, coordinate care plans, collect payments, and support insurance workflows</li><li>Maintain accurate records and help ensure smooth daily clinic flow</li></ul>Clinic Operations &amp; Team Support<ul><li>Support providers with room turnover, patient flow, and daily logistics</li><li>Maintain supplies, assist with inventory, and help implement systems that improve efficiency</li><li>Contribute to a positive team culture and high-quality patient experience</li></ul>Digital Marketing &amp; Content Creation<ul><li>Organize and procure digital marketing / social media content (photos, short videos, testimonials, behind-the-scenes moments)</li><li>Create and schedule social media posts, stories, newsletters, emails, website content and promotional campaigns</li><li>Bring ideas for patient education, promotions, and engagement initiatives</li><li>Support brand consistency and online visibility though connections and collaborations</li></ul>Community Outreach &amp; Business Development<ul><li>Represent the clinic at local wellness events, races, gyms, sponsorship activations, and community partnerships</li><li>Help coordinate patient appreciation events and in-office promotions</li><li>Support referral relationship building and local networking opportunities</li></ul>Who You Are<ul><li>Naturally friendly, confident, and people-oriented</li><li>Highly organized and comfortable multitasking in a fast-paced environment</li><li>Tech-comfortable and excited (maybe even a little obsessed) with social media, content creation, and digital trends</li><li>Reliable, proactive, and solutions-focused</li><li>Interested in wellness, healthcare, marketing, or community engagement</li><li>Experience in chiropractic, medical office, fitness, massage, or wellness settings is a plus</li><li>Insurance familiarity helpful but not required... we will train the right person</li><li>Reliable transportation required</li><li>Must be available for Saturday shifts and community events (with 4 weeks notice)</li></ul>Bonus if you:<ul><li>Love live events and meeting new people</li><li>Have an eye for branding, design, or patient experience</li><li>Are comfortable around babies and dogs (they visit often!)</li></ul>Why You&rsquo;ll Love Working Here<ul><li>Positive, growth-focused team culture</li><li>Opportunities for leadership and professional development</li><li>Exposure to healthcare operations, marketing strategy, and small business growth</li><li>Continuing education support</li><li>Retirement plan, PTO, employee discounts, and wellness perks</li><li>A role where your initiative, creativity, and ideas truly matter</li></ul>If you love helping people feel their best and want to grow in a purpose-driven, energetic environment we&rsquo;d love to meet you.Apply today and join the Washington Park Chiropractic team.Job Type: Part-timePay: $20.00 - $24.00 per hourBenefits:<ul><li>401(k)</li><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li><li>Professional development assistance</li><li>Tuition reimbursement</li></ul>Work Location: In person

Patient Experience & Digital Marketing Coordinator

Healthy Community Health Center

<div>Join our mission to provide patient-centered healthcare that is accessible and affordable for all.
About HCHC
HCHC is a non-profit 501(c)3 federally qualified health center, a true universal access medical facility. HCHC brings together an exceptional team of health care providers, a responsive and helpful administrative staff, and a supportive Board of Directors to fulfill our mission of providing comprehensive primary care health services to anyone in the community regardless of their financial situation.
Position Summary
The role of the Patient Experience Coordinator II (PEC2) will be responsible for answering all patient calls, scheduling appointments, and collecting new patient information. The PEC2 will schedule all patient visit types. The PEC2 will be responsible for correctly scheduling in a patient center medical home (PCMH) manner and following all HCHC scheduling policies including refill and double-booking policies.
Responsibilities<ul><li>
Answer phone
</li><li>Correctly schedule patients for with either new or return visits for all services and locations.</li><li>
Correctly collect new patient information</li><li>
Correctly apply the refill protocol as needed</li><li>
Correctly schedule double books per policy</li><li>
Understand and support provider/patient panels</li><li>
Serve as a backup to PEC1 as needed/requested</li><li>
PEC2&rsquo;s will be crossed training on all PEC1 functions to allow for cross coverage in the front office as needed.
</li><li>Other responsibilities as assigned.</li></ul><h3 class="jobSectionHeader">
Requirements</h3><ul><li>
Must be able to organize patient information</li><li>
Basic addition and subtraction mathematics skills</li><li>
Proven typing skills</li><li>
Ability to multitask such as: answering phones, greeting patients, entering information in a computer system</li><li>
Possess good interpersonal skills</li><li>
Able to work effectively with co-workers and the public</li></ul>
Preferred Requirements:<ul><li>
Certification/Registered as a Medical Assistant or higher</li><li>
Previous experience in a medical office setting</li><li>
Fluency in Spanish</li><li>
Fluency in language other than English</li></ul></div>

Patient Experience Coordinator 2 - Full-Time

Mount Sinai Health System

<div>Description
The Milton and Carroll Petrie Department of Urology has long been a leader in clinical practice, education, and research. Faculty in our Department, which is housed within the Icahn School of Medicine at Mount Sinai, perform complex procedures using robotics, laparoscopy, and endoscopy, all as a part of our minimally invasive urologic surgery program. We remain equally committed to engaging in breakthrough research while training the next generation of leaders in the field. 


The Patient Services Coordinator II plays a crucial role in the delivery of healthcare services. The incumbent serves as liaison for patient care activities in the practice and ensures quality patient care during patient visits. The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary Care Providers, and out-patient services diagnostic testing facilities. The Patient Services Coordinator II prioritizes work in alignment with the needs of the patients, family, and caregivers 
Responsibilities<ul><li>
Works cohesively with the Primary Care Provider to facilitate patients&rsquo; care plan, participating in daily huddles/monthly case discussions, facilitating appointments, coordinating information and continuing care requirements.</li><li>
Collaborates with other clinical staff, to resolve issues impacting patients&rsquo; care progression.</li><li>
Monitors and updates dashboard with reminders and alerts, to organize daily tasks such as: visit status reminders, follow-up appointments, authorizations for medical review, coordination of specialty appointments and resolving billing errors (when app</li><li>
Contact insurance carriers for patients&rsquo; pre-certification; consults with Department/Practice Manager with respect to patients&rsquo; needs or addressing escalated issues.</li><li>
Provides front-end coverage as needed; records telephone encounters for routing to appropriate Providers.</li><li>
Works as liaison with Physicians, patients and clinical staff to connect patients with relevant internal/external resources.</li><li>
Provides recommendation for process/service improvement to promote patients satisfaction and address issues.</li><li>
Provide thoughtful and informative responses to patient while guiding them through their healthcare options.</li><li>
Maintain understanding of medical terminology and practices used within the hospital through further education.</li><li>
Performs other duties as assigned.</li></ul> 

Qualifications<ul><li>
4+ years of healthcare/customer service or relevant experience.</li><li>
AAS degree or combination of education/relevant experience. Bachelor&rsquo;s degree preferred. Medical Terminology Certificate highly desirable.</li></ul> 

Employer Description
Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high &quot;Honor Roll&quot; status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. 
Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $16.5 - $33.7739 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</div>

Patient Services Coordinator II - Urology

Identity Hormones and Healthcare

Office Manager &ndash; Ageless Men&rsquo;s Health Medical Front Office Coordinator / Medical Receptionist Location: Germantown, TN Pay: $24 per hour Schedule: Monday-Friday 2pm-6pm (20 hours per week_ Job Type: Part-Time Join the Nation&rsquo;s Leader in Men&rsquo;s Health We have 90+ clinics nationwide and are seeking an Office Manager for our Germantown, TN location. You&rsquo;ll be the welcoming face of the first and last point of contact with patients. Your day to day will include checking in patients, answering phones, scheduling visits, managing a steady walk-in patient flow, verifying insurance, collecting co-pays and payments and ensuring every patient enjoys a positive, efficient experience. What We Offer $24/hour, part-time, Monday&ndash;Friday schedule No nights, weekends, or on-call shifts Supportive, team-oriented environment Career growth opportunities within a national healthcare organization Your Responsibilities Greet patients and manage check-in/check-out for both scheduled and walk-in visits Answer phones and schedule appointments Verify insurance coverage and collect copays Collect payments from self-pay patients immediately after visits and follow up on missed payments, including phone outreach for outstanding balance Maintain accurate patient information and uphold HIPAA compliance Support clinic operations and ensure smooth daily workflow Deliver professional, friendly service to every patient Qualifications 1+ year of experience in a medical office, clinic, or healthcare front desk preferred Strong customer service and communication skills Organized, dependable, and detail-oriented Knowledge of insurance verification and HIPAA compliance Comfortable multitasking and prioritizing in a busy, walk-in environment About Ageless Men&rsquo;s Health Ageless Men&rsquo;s Health is the national leader in Testosterone Replacement Therapy (TRT) and men&rsquo;s wellness. Our mission is to help men look and feel their best through safe, effective, and personalized care. Be part of a fast-growing national organization that&rsquo;s redefining men&rsquo;s healthcare through connection, compassion, and innovation. Visit Ageless Men's Health to learn more about our mission and services. #INDCRM Keywords: Medical Office Coordinator, Medical Receptionist, Front Desk Coordinator, Patient Care Coordinator, Medical Scheduler, Men&rsquo;s Health Clinic, Testosterone Replacement Therapy (TRT), Hormone Therapy for Men, Wellness Clinic, Preventative Health, Concierge Medicine, Insurance Verification, HIPAA Compliance, EMR Systems, Customer Service, Patient Relations, Payment Collection, Administrative Support, Health Optimization. zPhNVo41O0

Office Manager

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