patient relations liaison

SunState Medical Specialists

<div><p>Why Join Us?</p><p></p><p>
SunState Medical Specialists (SMS) is proud to be a part of OneOncology in delivering exceptional, community-based specialty care across Florida. With a team of 105 physicians spanning urology, radiation oncology, medical oncology, breast surgery, general surgery, and head and neck surgery, SMS is committed to providing high-quality, accessible care. Our practice continues to expand services by offering advanced radiation therapies, in-house pharmacy and laboratory capabilities, care management, theranostics, cutting-edge diagnostic imaging, and clinical research. We are dedicated to recruiting top-tier physicians to help increase access to affordable, high-quality care throughout the state.</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Job Description:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p>
This role will be responsible for devising and implementing a strategic plan to maintain and increase referrals from healthcare providers within their designated territory. This role emphasizes the use of data to drive analysis, targeted outreach, and territorial expansion. The <b>Physician Liaison</b> must achieve predetermined growth objectives within their assigned region and demonstrate a thorough understanding of the oncology landscape.</p><p></p><p><i>
This is a remote role in Florida. We will hire two Physician Liaison to cover East Central and Southeast Florida.</i></p><p></p><p><b>
Responsibilities</b></p><ul><li><p>
Develop new referral networks while strengthening relationships with current referring physicians.</p></li><li><p>
Initiate and maintain regular communication with referring providers and/or their office staff through various channels, including peer-to-peer interactions, scheduled or follow-up visits, email, and phone outreach.</p></li><li><p>
Leverage Salesforce and OneAnalytics to analyze market trends, monitor referral patterns and new patient volumes, inform territory strategy, and support growth initiatives.</p></li><li><p>
Meet weekly outreach goals and document all activities in Salesforce in a timely and accurate manner.</p></li><li><p>
Review monthly performance metrics, implement variance reporting, monitor, review, and report on all activity and outcomes.</p></li><li><p>
Identify and help resolve workflow or system issues that may hinder the referral process for providers.</p></li><li><p>
Serve as the primary point of contact and collaborate with physician organization groups for the practice.</p></li><li><p>
Assist in coordinating community speaking events for physicians and clinical staff.</p></li><li><p>
Gather and share competitive intelligence&mdash;including market dynamics, business risks, and referral trends&mdash;with relevant practice leadership.</p></li><li><p>
Report to the OneOncology Liaison leadership team to ensure seamless collaboration and alignment on strategic goals.</p></li><li><p>
Perform other duties and special projects as assigned.</p></li><li><p>
Other duties as assigned.</p></li></ul><p></p><p><b>
Key Competencies</b></p><ul><li><p>
Excellent verbal and written communication skills.</p></li><li><p>
Proficient with CRM and market analytics reporting, preferably Salesforce
</p></li><li><p>Ability to pull general analytical territory reports associated with the appropriate reporting tools and job functions.
</p></li><li><p>Strong knowledge of both Oncology and Non-Oncology Infusion Treatments a plus.</p></li><li><p>
Ability to work cooperatively.</p></li><li><p>
Initiative-taking, solution-oriented, and empathic to our patient population.</p></li><li><p>
Experience with marketing and communications.
</p></li><li><p>Strong computer skills; in Excel, Word, and PowerPoint
</p></li><li><p>Comfortable traveling locally 80% of the work week.</p></li><li><p>
Easily adjust to change.</p></li></ul><p></p><p><b>
Qualifications</b></p><ul><li><p>
Bachelor&rsquo;s Degree and 3-5 years of relevant experience within Oncology or the healthcare industry.</p></li><li><p>
May consider without bachelor&rsquo;s degree with additional relevant experience of 4+ years (equaling 8 years of experience).</p></li></ul></div>

Physician Liaison

Shriners Children's

<div>
 Shriners Children&rsquo;s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.
 <br/>
 <br/>
 All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403(b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home &amp; auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.
 <br/>
 <br/>
 The Physician Liaison effectively plans, analyzes, and implements outreach efforts in the market area. Develops and maintains relationships within the physician community to enhance lines of communication and build the referral base for Shriners Children&rsquo;s. Conducts referral assessments to support strategic initiatives and identify opportunities and threats posed by competitive forces in the market area. This position reports to the Corporate Director of Professional Provider Relations
 <br/>
 <br/>
 <strong>
  This is a remote position covering the South KY area.
 </strong>
 75% regional travel to visit with provider practices and healthcare organizations. Eligible incumbents may earn up to 10% of their annual salary if performance incentives are met.
 <br/>
 <br/>
 <strong>
  Cultivates new and existing referral relationships
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Markets Shriners Children&rsquo;s directly to referring physicians, other healthcare providers, and physician offices via office visits, electronic media, professional meetings, continuing education or any other appropriate methods to effectuate new referral growth
  </li>
  <li>
   Maintains existing referring relationships through exceptional customer service, communication and retention related activities.
  </li>
  <li>
   Actively participates in regional and state professional provider organizations, attends, displays, and coordinates exhibits at associated events to generate leads.
  </li>
  <li>
   Maintains complete and comprehensive Customer Relationship Management (CRM) record on existing and potential referring provider activity to increase effectiveness of communication and to serve as a basis for strategy development and new business opportunities.
  </li>
  <li>
   Establishes and meets outreach activity production goals, as set forth by, Corporate Director of Professional Provider Relations and documents trends, successes, and problems to assess and analyze yield, driving process improvement.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Utilizes marketing and communication techniques
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Using Definitive Healthcare and Sg2 data provided, analyzes and identifies primary, secondary, and tertiary referral sources and geographic opportunities to prioritize efforts and target meaningful new relationships in an effort to increase referral levels.
  </li>
  <li>
   Evaluates payer mix and explores opportunities to support referral efforts. Develop and implement strategies based on payor opportunities.
  </li>
  <li>
   Analyzes demographic and clinic activity linked to referring providers through market intelligence, to create strategic referral goals and determine outcomes and effectiveness.
  </li>
  <li>
   Collaborates with market directors, Marketing &amp; Communications, and appropriate Shriners Children's corporate staff to provide a consistent and effective marketing program through distribution of marketing collateral, alignment with marketing campaigns and communication of intelligence from the field.
  </li>
  <li>
   Acts as a communication bridge between referring provider and Shriners Children's providers to maximize customer satisfaction.
  </li>
  <li>
   Develops and presents feedback reports to market directors, and corporate leadership as required.
  </li>
  <li>
   Collaborates with other physician referral liaisons across the system to execute the standard process for referral management, eliminate duplicative work, and share best practices.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Identifies areas in the referral loop for performance improvement and barriers to success
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintains accurate record of referring physician complaints/issues in the CRM and works to ensure corrective action is taken by collaborating with facility partners and report results to market directors, facility leaders and the impacted physician.
  </li>
  <li>
   Participates and confers with market directors, local facility department heads and various departments (Intake, HIM, Medical Staff, etc.) on process improvement in support of increased physician satisfaction concerning the referral process from first contact through patient discharge.
  </li>
  <li>
   Communicates appropriately with the persons served regardless of their gender, age, ethnicity, race, creed, nationality or religious beliefs.
  </li>
  <li>
   Performs other duties as required or assigned.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 This is not an all-inclusive list of this job&rsquo;s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.
 <br/>
 <br/>
 Required
 <br/>
 <br/>
 <ul>
  <li>
   1 year of sales or marketing combined with 5 years of clinical background - or 2 years of healthcare sales/marketing experience
  </li>
  <li>
   General medical knowledge especially related to organization services, treatment offerings and equipment
  </li>
  <li>
   Experience with CRM/PRM tools
  </li>
  <li>
   MS Office Suite proficiency
  </li>
  <li>
   Ability to interpret market data
  </li>
  <li>
   Bachelor's in Marketing or related field
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Preferred
 <br/>
 <br/>
 <ul>
  <li>
   2 years of healthcare sales/marketing experience
  </li>
 </ul>
</div>


Metro Vein Centers

<div><div><p>Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people's quality of life by relieving the painful, yet highly treatable symptoms of vein disease&mdash;such as varicose veins and heavy, aching legs.</p>
<p>
With over <b>60 clinics across 7 states</b>, and still growing, we're building the future of vein care&mdash;delivering compassionate, results-driven care in a modern, patient-first environment.</p>
<p>
We proudly maintain a <b>Net Promoter Score (NPS) of 93</b>, the highest patient satisfaction in the industry.</p></div><p>
This is a player-coach role. For the first 6 months, you will carry a full territory yourself &mdash; hitting the pavement, visiting 10-15 offices per day, booking lunches, building referral relationships, and proving the in-person liaison model works at MVC. You will simultaneously build the program infrastructure: orientation manual, territory maps, HubSpot dashboards, and compensation framework.</p>
<p>
Once you have proven the model in your own territory and demonstrated results, you will earn the right to hire and manage a team.</p>
<h2 class="jobSectionHeader"><b>
Phase 1: Player (Months 1-6)</b></h2>
<p>
You ARE the liaison program. Your daily life:</p>
<ul>
<li>Carry a full territory (assigned at onboarding based on your location and highest-priority market)</li>
<li>Conduct 10-15 in-person office visits per day to PCPs, podiatrists, family medicine, wound care</li>
<li>Build face-to-face relationships with referral coordinators, front desk staff, and physicians</li>
<li>Educate referring offices on chronic venous insufficiency (CVI) symptoms &mdash; this is education-first, not just sales</li>
<li>Schedule and attend physician lunches with MVC doctors</li>
<li>Log every visit, call, and meeting in HubSpot CRM same-day</li>
<li>Deliver collateral, referral pads, swag, and CVI symptom guides</li>
<li>Attend health fairs, community events, and ribbon cuttings for new clinic openings</li>
<li>Generate measurable referral patient volume in your territory &mdash; this is how you prove the model</li>
</ul><h3 class="jobSectionHeader"><b>While simultaneously building infrastructure:</b></h3>
<ul><li>Develop MVC's Physician Liaison Orientation Manual</li>
<li>Define territory maps by county for all 9 states</li>
<li>Build HubSpot dashboards for liaison activity tracking and referral attribution</li>
<li>Design the team compensation framework</li>
<li>Partner with Marketing on educational collateral development</li>
<li>Partner with Operations to ensure referral attribution is being captured</li>
<li>Begin sourcing and screening liaison candidates so you're ready to hire when approved</li>
</ul><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
<h3 class="jobSectionHeader"><b>Required</b></h3>
<ul><li>4+ years of outside sales experience in healthcare (pharmaceutical, medical device, home health, or physician liaison)</li>
<li>Proven personal track record of building physician referral relationships from scratch &mdash; not managing someone else's book</li>
<li>Comfortable being in the field 4-5 days per week for the first 6 months</li>
<li>Experience eventually building and managing a field-based team (even if small)</li>
<li>CRM fluency (HubSpot preferred) &mdash; comfortable logging activity and building reports</li>
<li>Knowledge of healthcare compliance: Anti-Kickback Statute, Stark Law, HIPAA</li>
<li>Self-directed, low-ego, high-accountability</li>
<li>Familiarity with one or more MVC markets (TX, NY, NJ, MI, CT, AZ)</li>
<li>Willingness to travel 30-50% in months 6-12 for hiring, training, and territory setup</li>
</ul><h3 class="jobSectionHeader"><b>Benefits to Support Your Wellbeing &amp; Lifestyle</b></h3>
<p>
Full-time team members at Metro Vein Centers are eligible for:</p>
<ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>401(k)</li>
<li>Paid Time Off (PTO) + Paid Company Holidays</li>
<li>Company-Paid Life Insurance</li>
<li>Short-Term Disability Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Career Growth &amp; Development Opportunities</li>
</ul><div><p><b>
The Metro Vein Centers Difference</b></p>
<p><b>
Healthy legs. Happier lives.</b><br>
At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust.</p>
<p><b>
A team united by purpose.</b><br>
Our values guide everything we do:</p>
<ul>
<li><b>Patients First, Always</b> &ndash; Every interaction should make our patients feel valued, heard, and cared for.</li>
<li><b>Stronger Together</b> &ndash; Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients.</li>
<li><b>A Can-Do Spirit</b> &ndash; We meet every challenge with positivity, flexibility, and problem-solving energy.</li>
<li><b>Results That Make a Difference</b> &ndash; We're driven to improve lives through meaningful, measurable outcomes.</li>
<li><b>Commitment to Growth</b> &ndash; We invest in our people, fostering advancement and professional development at every level.</li>
</ul>
<p><b>Metro Vein Centers is an Equal Opportunity Employer.</b><br>
We're committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.</p>
<p><b>
Legal &amp; Compliance Notice:</b><br>
Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.</p>
<p><b>
Your privacy matters.</b><br>
To learn more about how we collect, use, and protect your information, please review our privacy policy here.</p></div></div>

Senior Manager of Physician Liaison

Patient Relations Specialist

Keck Medicine of USC

<div>
 Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed.
 <br/>
 <br/>
 <strong>
  Essential Duties
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Demonstrates competency in the quality of work and knowledge of a Patient Access Representative.
  </li>
  <li>
   Strives for first call resolution and demonstrates high level of customer service.
  </li>
  <li>
   Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external.
  </li>
  <li>
   Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily.
  </li>
  <li>
   Exhibits collegial and professional demeanor in all interactions.
  </li>
  <li>
   Contributes effectively as a productive team member to the Patient Access Center and USC/Keck.
  </li>
  <li>
   Follows USC/Keck Communications standard and policy.
  </li>
  <li>
   . Accepts alternate assignments to any area within the organization as assigned by Management.
  </li>
  <li>
   Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work.
  </li>
  <li>
   Other duties as assigned.
  </li>
  <li>
   May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner.
  </li>
  <li>
   May perform follow up checks with all open pages while on shift and before leaving shift
  </li>
  <li>
   Demonstrates proficiency in ensuring that all information housed within the Call Management system and Qgenda is sent for updates to management and readily accessed when needed.
  </li>
  <li>
   Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel.
  </li>
  <li>
   Processes messages following departmental procedure and ensuring compliance with HIPAA regulations.
  </li>
  <li>
   Utilizes organizationally defined systems to perform patient communication.
  </li>
  <li>
   Performs scheduling functions, to include scheduling, rescheduling cancelations and confirmations of appointments using organizational scheduling system.
  </li>
  <li>
   Creates and maintains medical data and reconciles to patient appointment records.
  </li>
  <li>
   Coordinates care with patient coordinators, nurses and physicians to secure appointments for patients and referring physicians.
  </li>
  <li>
   Performs data entry and maintains data bases for bumps and cancellations.
  </li>
  <li>
   Verifies insurance coverage using organizationally defined process. May determine if patient&rsquo;s insurance is contracted with USC and advise patient of any estimated financial responsibility.
  </li>
  <li>
   Using USC/Keck defined guidelines, and at their discretion, carries out Service Recovery activity, and/or escalate to any Level 3/Lead or Supervisor within the Patient Access Center.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Req High school or equivalent
  </li>
  <li>
   Req 2 years Minimum two (2) years of experience working in a call center, customer service and/or healthcare department/ environment (or combination of that equals two or more years)
  </li>
  <li>
   Req Demonstrated interpersonal skills.
  </li>
  <li>
   Req Ability to multi-task.
  </li>
  <li>
   Req Excellent verbal and written communication skills.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pref Associate's degree Associates&rsquo; or Bachelors&rsquo; degree in healthcare, business or operations field strongly preferred.
  </li>
  <li>
   Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant.
  </li>
  <li>
   Pref Knowledge of HIPPA compliance and various health insurance types preferred.
  </li>
  <li>
   Pref Knowledge of medical terminology strongly preferred.
  </li>
  <li>
   Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred.
  </li>
  <li>
   Pref Bilingual: Spanish, Chinese and other languages preferred.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Licenses/Certifications
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 The hourly rate range for this position is $21.00 - $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
 <br/>
 <br/>
 <strong>
  Job ID
 </strong>
 REQ20173722
 <strong>
  Posted Date
 </strong>
 04/07/2026
 <br/>
 <br/>
 Apply
 <br/>
 <br/>
 Current employees apply here
</div>


Patient Access Liaison II - Access Center - Full Time 8 Hour Days (Non-Exempt) (Union)

University of Southern California

<div><b>Job ID</b> REQ20173603 <b>Category</b> Keck Medicine of USC</div>
<br><div><p>Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed.</p><p></p><p><b>
Essential Duties</b></p><ul><li>
1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative.</li><li>
2. Strives for first call resolution and demonstrates high level of customer service.</li><li>
3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external.</li><li>
4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily.</li><li>
5. Exhibits collegial and professional demeanor in all interactions.</li><li>
6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck.</li><li>
7. Follows USC/Keck Communications standard and policy.</li><li>
8. . Accepts alternate assignments to any area within the organization as assigned by Management.</li><li>
9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work.</li><li>
10. Other duties as assigned.</li><li>
11. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner.</li><li>
12. May perform follow up checks with all open pages while on shift and before leaving shift</li><li>
13. Demonstrates proficiency in ensuring that all information housed within the Call Management system and Qgenda is sent for updates to management and readily accessed when needed.</li><li>
14. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel.</li><li>
15. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations.</li><li>
16. Utilizes organizationally defined systems to perform patient communication.</li><li>
16. Performs scheduling functions, to include scheduling, rescheduling cancelations and confirmations of appointments using organizational scheduling system.</li><li>
17. Creates and maintains medical data and reconciles to patient appointment records.</li><li>
18. Coordinates care with patient coordinators, nurses and physicians to secure appointments for patients and referring physicians.</li><li>
19. Performs data entry and maintains data bases for bumps and cancellations.</li><li>
20. Verifies insurance coverage using organizationally defined process. May determine if patient&rsquo;s insurance is contracted with USC and advise patient of any estimated financial responsibility.</li><li>
21. Using USC/Keck defined guidelines, and at their discretion, carries out Service Recovery activity, and/or escalate to any Level 3/Lead or Supervisor within the Patient Access Center.</li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li>
Req High school or equivalent</li><li>
Req 2 years Minimum two (2) years of experience working in a call center, customer service and/or healthcare department/ environment (or combination of that equals two or more years)</li></ul><ul><li>
Req Demonstrated interpersonal skills.</li><li>
Req Ability to multi-task.</li><li>
Req Excellent verbal and written communication skills.</li></ul><p></p><p><b>
Preferred Qualifications:
</b></p><ul><li>Pref Associate's degree Associates&rsquo; or Bachelors&rsquo; degree in healthcare, business or operations field strongly preferred.</li><li>
Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant.</li><li>
Pref Knowledge of HIPPA compliance and various health insurance types preferred.</li><li>
Pref Knowledge of medical terminology strongly preferred.</li><li>
Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred.</li><li>
Pref Bilingual: Spanish, Chinese and other languages preferred.</li></ul><p></p><p><b>
Required Licenses/Certifications:
</b></p><ul><li>Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)</li></ul><br>
The hourly rate range for this position is $21.00 &ndash; $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
<div><b>Job ID</b> REQ20173603 <b>Posted Date</b> 04/10/2026</div></div><p></p>

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Physician Liaison

Physician Liaison

Senior Manager of Physician Liaison

Patient Relations Specialist

Senior Manager of Physician Liaison

Patient Access Liaison II - Access Center - Full Time 8 Hour Days (Non-Exempt) (Union)

Patient Access Liaison II - Access Center - Full Time 8 Hour Days (Non-Exempt) (Union)