patient relations specialist

Patient Relations Specialist

Al Nasr Driving Academy

IMMEDIATE REQUIREMENT!!!We are seeking a dedicated and experienced Supervisor with a minimum of 3 years of experience in Patient Relations and SPA operations. The ideal candidate will be responsible for overseeing daily operations, ensuring high standards of customer service, and maintaining a positive client experience.JOB TITLE: Supervisor &ndash; Patient Relations &amp; SPAJOB TYPE: Full TimeWORKING HOURS: 08 hours/dayLOCATION: (Doha) QatarPAY RANGE: To be discussedLANGUAGE: English (Required)Experience: Minimum 3 years of experience in Patient Relations and SPAKey Responsibilities:<ul><li>Supervise and manage daily operations of Patient Relations and SPA departments</li><li>Ensure excellent customer service and patient/client satisfaction at all times</li><li>Handle customer inquiries, complaints, and feedback professionally</li><li>Train, guide, and monitor staff performance</li><li>Maintain hygiene, safety, and quality standards in SPA and patient service areas</li><li>Coordinate with management to improve service quality and efficiency</li><li>Prepare reports and maintain proper documentation</li></ul>Requirements:<ul><li>Minimum 3 years of experience in Patient Relations and SPA</li><li>Strong communication and interpersonal skills</li><li>Leadership and team management abilities</li><li>Ability to handle customer concerns effectively</li><li>Professional appearance and positive attitude</li><li>Knowledge of healthcare or wellness industry is an advantage</li></ul>If you are interested feel free to reach me at (Email:careers.alnasrstargroup@gmail.com)About us:AL NASR STAR GROUP is part of a prominent group of businesses exceling in Security, Cleaning &amp; Hospitality, manpower supply, recruitment of both white collar and blue collar, Contracting &amp; Real Estate.Our fully integrated management system and adherence to high quality standards of service enables Al Nasr Star Group to maintain it's distinctive reputation. The scope of our service, depth of experience and the quality of our people has positioned us at the front of the pack.Job Type: Full-timePay: QAR4,000.00 - QAR5,000.00 per monthExperience:<ul><li>SUPERVISOR: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Supervisor – Patient Relations & SPA

Branson Dental Center

<div>
 
 Dental Office | Front Office + Patient Relations
 
 
 
 
 Pay &amp; Schedule
 
 
 
 <ul>
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 Pay: $18-$20/hour
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 Schedule: Monday through Friday | 36-40 hrs/week
 
 
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 </ul>
 
 About The Role
 
 
 
 We&rsquo;re seeking a friendly, detail-oriented
 
 Patient Care Coordinator (PCC)
 
 to join our dental team! You&rsquo;ll be the first point of contact for our patients and a key player in delivering an exceptional care experience&mdash;from scheduling to financial coordination to follow-up.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Greet patients and ensure a welcoming front-office experience
 </li>
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 Answer phones, confirm appointments, and manage daily schedules to meet productivity goals
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 Present treatment plans, review fees, discuss payment options, and collect co-pays
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 Verify insurance benefits, handle claims, and manage accounts receivable follow-up
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 Maintain accurate patient records and support all aspects of front-office operations
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 Coordinate referrals and follow through on patient care with specialists
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 Track case acceptance, follow up on unscheduled treatment, and manage appointment cancellations
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 Participate in daily huddles and communicate clearly with the clinical team
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 Ensure HIPAA and OSHA compliance at all times
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 Promote the practice by asking for reviews and referrals
 </li>
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 Support cleanliness and organization in both front office and shared areas
 
 
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 </ul>
 
 What We're Looking For
 
 
 
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 Outstanding communication and customer service skills
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 Knowledge of dental terminology and insurance processes (ADA codes a plus)
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 Strong multitasking and organizational abilities
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 Comfortable using scripts and addressing patient objections
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 Team player with a positive attitude and flexible mindset
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 Dental office experience strongly preferred
 
 
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 Benefits
 
 
 
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 Competitive Salary
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 401(k) Matching
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 Health, Dental, and Vision Insurance
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 Life Insurance
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 Paid Time Off (PTO)
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 Paid Holidays
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 Employee Perks &amp; Discounts
 
 
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 If you&rsquo;re ready to make a meaningful impact in patients&rsquo; lives while supporting a high-performing dental team - we&rsquo;d love to hear from you!
 
 
 
 Apply today and join a practice that values your skills, passion, and dedication!
 
</div>

Patient Care Coordinator

Neurology Texas

<div>Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Patient Referral Specialist today with Neurology Texas.
<h5 class="jobSectionHeader">Job Summary and Qualifications</h5>
<h5 class="jobSectionHeader">GENERAL SUMMARY OF DUTIES: 
 
Processes physician, hospital, and outpatient referrals. Responsible for patient scheduling, obtaining insurance authorization, and providing appropriate guidance regarding insurance coverage. Essential duties and responsibilities are as follows. Other duties may be assigned.
PRACTICE REQUIREMENTS: Position eligible to be utilized in practices who see &gt; 50 patients daily 
 
DUTIES INCLUDE BUT NOT LIMITED TO:
<ul><li>Works collaboratively with all diagnostic and surgical service areas, physician offices and hospitals to ensure timeliness, accuracy and completeness when scheduling patient appointments, tests and procedures.
</li><li>Consistently provides accurate and detailed patient information to include patient demographics and medical information pertinent to appointment being scheduled to ensure patient safety and quality patient care.
</li><li>Determine insurance eligibility and authorization for medical office and/or surgical visits; or works with authorization coordinator to ensure all payor authorizations have been received.
</li><li>Initiate EMR by entering demographics, referring and certifying physicians, and family information; obtaining needed medical records from referring providers.
</li><li>Establish rapport with all offices, hospital personnel, and managed care representatives.
</li><li>Utilize EMR or other designated programs to capture and track referrals.
</li><li>Obtains accurate and valid physician or advanced practitioner orders for all appointments, tests and procedures being scheduled.
</li><li>Accurately and consistently communicates appointment, test, procedure information and prep to patient and/or family member. Adheres to privacy, compliance and HIPPA regulations.
</li><li>Ensure patient has follow-up appointment with the physician to discuss outcomes, as appropriate.
</li><li>Consistently and accurately document the date and time of appointment, tests, scan or procedure in the patient's medical record. Communicate as appropriate to practice staff and ensures the referral process is completed and closed.
</li><li>Outgoing referrals submitted same day, preferably with patient present to obtain the optimal appointment.
</li><li>Weekly reporting to practice leadership on referral volume, referral status, and follow up on outstanding appointments.
</li><li>Performs related work as required.
</li><li>Practice and adhere to the Code of Conduct and Mission and Value Statements.
</li></ul>EDUCATION: 
 
High School Diploma or GED equivalent
EXPERIENCE:
One year of experience in referral coordination relating to insurance provider tier levels, insurance authorizations, and out of network procedures required 

 
CERTIFICATION/LICENSE:
None required 
 
KNOWLEDGE, SKILLS AND ABILITIES: 
 
<ul><li>Knowledge of medical terminology.
</li><li>Knowledge of common safety hazards and precautions to establish a safe work environment.
</li><li>Establishing and maintaining effective working relationships with patients, medical staff and the public.
</li><li>Must have good interpersonal skills.
</li><li>Ability to communicate effectively both verbally and in writing, and keep a positive attitude with patients, peers, providers, employers, insurers, and family members.
</li><li>Must be flexible and able to handle multiple tasks
</li><li>Word processing and Excel experience preferred.
</li><li>Good organizational skills
</li></ul>Benefits</h5>
Neurology Texas, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Referral Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Patient Referral Specialist

ANDHealth

<div>Central Patient Engagement Specialist 
Full Time 
Columbus, OH
AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions, with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve. 
 
We are looking for Central Patient Engagement Specialists to play an important role at AndHealth.<div>
What you&rsquo;ll do in the role:</div><ul><li>
Performs duties as including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for accuracy.</li><li>
Assists and supports inventory management activities, such as ordering, unpacking, checking and storing shipment of pharmaceuticals.
</li><li>Greet and assist customers at the pharmacy counter and over the phone.</li><li>
Handle prescription pickups and payments while following HIPAA and cash handling policies.</li><li>
Balance retail pharmacy production and specialty patient needs within workflow.</li><li>
Proactively engage with patients living with chronic health conditions to complete benefits verification and assist with identifying appropriate secondary coverage.</li><li>
Complete insurance verification and medication coverage determinations, and work with providers to address formulary restrictions.</li><li>
Assist with the completion of prior authorizations or appeals necessary to ensure medication access for patients.</li><li>
Regularly contact or communicate with patients regarding current medication utilizations and ongoing needs, communicating regularly with in-house or contract pharmacies.</li><li>
Complete routine reassessment of patients&rsquo; medication utilization and identify concerns or side effects patients may be experiencing.</li><li>
Consult with pharmacists or providers regarding all clinical needs of patients, routing all clinical interventions or counseling to a pharmacist or appropriate licensed clinician to complete.</li><li>
Assist patients with scheduling prescriptions, fills, or deliveries.</li><li>
Document all patient communication in specialty pharmacy software.</li><li>
Generate reports routinely to identify new patients, upcoming medication needs, and adherence-related data.</li><li>
Complete health questionnaires with patients when needed onsite, leveraging tablets and other technologies.</li><li>
Assist patients with installing and logging into the AndHealth app on their mobile devices.</li><li>
Manage patient medical referrals for specialty care.</li><li>
Other responsibilities as needed.</li></ul><div> 

Education &amp; Licensure Requirements:</div><ul><li>
High School Diploma required.</li><li>
Bachelor&rsquo;s degree is preferred.</li><li>
Certified or Registered Pharmacy Technician in the state of OH required.</li><li>
Nationally certified - PTCB or ExCPT required or obtained within 6 months of hire.</li><li>
Must be willing to obtain and maintain licenses or certifications in multiple states.</li></ul><div> 

Other Skills or Qualifications:</div><ul><li>
3+ years of pharmacy experience is preferred.</li><li>
Excellent written and oral communication skills.</li><li>
Strong attention to detail and ability to handle multiple things simultaneously.</li><li>
Comfortable with technology and the ability to adapt to new systems.</li><li>
The position may require some travel. Must be willing to travel and have reliable transportation.</li><li>
Must be organized and able to work independently.</li><li>
COVID-19 vaccination is required.</li></ul><div>
Here&rsquo;s what we&rsquo;d like to offer you:</div><ul><li>
Equal investment and support for our people and patients.</li><li>
A fun and ambitious growing environment with a culture that takes on important things, takes risks, and learns quickly.</li><li>
The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together.</li><li>
A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer.</li><li>
We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally.</li><li>
Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, 401k match, Paid time off, Short- and Long-Term Disability, 401k match and more.</li></ul><div> 

Additional Requirements:</div><ul><li>
(PPD) TB Skin Test - Proof of negative TB skin test within the last 12 months.</li><li>
(MMR) Measles, Mumps and Rubella or Blood Titer proving immunity.</li><li>
Varicella - (2) documented doses or Blood Titer proving.</li><li>
Hep B3 Series.</li><li>
(Flu) Influenza required.</li><li>
COVID Vaccine required.</li><li>
Additional health requirements may also be required.</li></ul>
We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.
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Central Patient Engagement Specialist

Scenic Rivers Health Services

Scenic Rivers Health Services provides quality and compassionate care to every patient at every visit. We believe in the concept of patient centered care, where the patient is at the center of all aspects of their care. We take pride in the support we offer our employees with extensive paid time off, competitive wages, and great benefits packages. Our small clinics and organization have a family-feel where you are valued as an employee. We are currently seeking a part-time Marketing Specialist to join our team at our Cook clinic. The Marketing Specialist position supports internal and external communication needs of the organization including marketing, promotion, branding, recruiting, and strategic communications. This position will be 24-32 hours per week during core business hours of Mon-Fri, 7:30am-5:00pm. Marketing Specialist Responsibilities: Coordinate public relations strategies and key messages with leadership to promote organizational initiatives and accomplishments Collaborate with leadership and staff to fulfill marketing requests Create and ensure consistent messaging and brand identity for patients Manage placement of advertising across social media, print, radio, billboards, direct mail and other selected advertising mediums Communicate with administrative team in the design and development of marketing materials, meeting appropriate deadlines Track and document advertisement contacts, current ads, messaging, budget, contracts and timelines Design, update, and maintain standardized templates for letters, forms and signage that align with SRHS branding and language, providing support to staff in their use and implementation as needed Create and update patient-facing paper or electronic forms and signage, ensuring compliance with SRHS branding and regulatory requirements including state, federal, FTCA and HRSA regulatory requirements Part time Benefits: 7-9 Annual Vacation Days 7-9 Annual Sick Days 7 Annual Holidays paid at 5 hours per day 15-20 Annual Personal Hours Health Insurance options through Medica with HSA $1,500 Dental Benefit (only with 4 day workweek schedule) Dependent Care Flex Spending Account 403(b) Retirement Plan options through American Funds Employee Assistance Program Formal degree or demonstrated experience in marketing, business administration, communications, public relations, graphic design or related field Experience creating content and managing platforms including websites, social media, email campaigns, and print collateral Basic understanding of brand standards and ability to apply them consistently across materials Demonstrated ability to manage multiple projects, timelines, and stakeholders simultaneously Excellent written and verbal communication skills Ability to manage time effectively Self-starter About Us: Scenic Rivers Health Services is a Community Health Center and a Federally Qualified Health Center. Originally started as Cook Area Health Services in 1979, we&rsquo;ve been expanding into new clinics and gaining new providers ever since. We currently serve an 8,300 square mile area with seven medical clinics and four dental clinics. Scenic Rivers Health Services is associated with critical access hospitals in Cook and Bigfork, allowing us to provide patient care 24 hours a day. Culture Statement: At Scenic Rivers Health Services we strive for a positive culture. Teamwork is valued in a supportive environment to achieve optimal patient care. We encourage a strong work-life balance, with a positive mindset and respect for each other. All employees play a critical role in shaping a culture of accountability, ensuring they and their coworkers meet high standards, thus inspiring everyone on our team. Scenic Rivers Health Services is an Equal Opportunity Employer

Marketing Specialist

City of Hope

<div>Manager, External Communications and Social Media
About City of Hope, 
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News &amp; World Report at its core, City of Hope&rsquo;s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope&rsquo;s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.
The Manager is responsible for developing and executing strategic external communication initiatives that effectively convey City of Hope&rsquo;s brand, values, and messaging to key audiences. This role serves as a primary ambassador for City of Hope Phoenix, including the hospital and outpatient clinics, and builds strong, mutually beneficial relationships with media, community partners, and external stakeholders. 
The position leads external communications, media and public relations, reputation management, and social media implementation while also overseeing the clinical communications lead, collaborating closely across the Marketing, Communications and Physician Relations departments to ensure alignment, consistency, and impact. The role will also be overseeing City of Hope&rsquo;s public relations agency members.
 
 
External Communications &amp; Public Relations 
<ul><li>Develop and execute comprehensive external communication and media relations strategies that elevate City of Hope&rsquo;s national and local profile, with a focus on innovative research and advanced clinical care. A full PR plan with monthly details will be created by the program manager.
</li><li>Manage relationships with external public relations agencies, write and oversee the development of news releases, bylined articles, blog posts, and other earned media content.</li><li>Identify, cultivate, and maintain strong relationships with national, regional, and local media, including consumer, business, healthcare, science, physicians and medical trade outlets either directly or indirectly via our PR agency.</li><li>Secure positive media coverage across traditional, digital, and social platforms.</li><li>Plan, write, and secure approvals for a wide range of written and multimedia content for online and print publications via City of Hope leaders, patients, caregivers and physicians.
</li><li>Craft and manage media materials including press releases, media advisories, key messages, backgrounders, Q&amp;As, video content, and spokesperson toolkits.</li><li>Develop and lead media training for high-profile physicians, researchers, and executive leadership.</li><li>Support crisis communications and reputation management efforts in collaboration with internal stakeholders.</li><li>Understand and implement brand strategy and tactics informed by Brand Survey insights.</li><li>Manages the science and clinical specialist along with all communications elements as well as outside public relations agency team.</li><li>Conducts daily, weekly reading and organization of assigned publications to keep abreast of trends and stories.
</li><li>Serves as a media back up to the Executive Director of Marketing, Communications and Physician Relations.
</li></ul>Content Development &amp; Storytelling 
<ul><li>Build and maintain a robust database of patient stories, physician collateral, photography, and videography to support public relations and social media campaigns.</li><li>Collaborate with clinical experts and City of Hope leadership to ensure accurate, compelling, and aligned messaging as well as develop all clinical materials for the Physician Relations team.
</li><li>Foster relationships with influencers, partners, and community stakeholders to strengthen brand loyalty and enhance reputation.</li><li>Maintains up-to-date knowledge of issues relevant to City of Hope and its work, both those occurring at City of Hope and those occurring elsewhere. Uses this knowledge to arrange interviews with City of Hope expert spokespersons.
</li><li>Organizes and logs patient and physician stories for marketing and PR purposes.
</li></ul>Community Relations &amp; Outreach 
<ul><li>Support community engagement, outreach, and partnership initiatives that enhance visibility and trust in the City of Hope brand. Overseeing all COH Phoenix awards and recognition.
</li><li>May support event-based, philanthropic, and community-focused communications as needed.</li></ul>
Social Media Strategy &amp; Management 
<ul><li>Develop and implement comprehensive social media strategies aligned with organizational goals across platforms including Facebook, Instagram, LinkedIn, and others.</li><li>Coordinate consistent branding, voice, and messaging across all social media channels.</li><li>Manage day-to-day social media activities including content creation, scheduling, posting, and community engagement in collaboration with the City of Hope system social team.</li><li>Conduct social listening to monitor brand sentiment, industry trends, and competitor activity.</li><li>Partner with the system social team to manage campaigns and evaluate performance using Google Analytics and other web analytics tools.</li><li>Partner with physicians and clinical teams on social media topics and implementation.
</li><li>Oversight of clinical platforms and analytics to develop attribution strategies, i.e. Doximity, Medscape
</li></ul>Measurement, Analytics &amp; Tools 
<ul><li>Track and manage media and social initiatives using Monday.com.</li><li>Measure and report on media performance, reputation metrics, impressions, share of voice, and coverage using Muck Rack.</li><li>Monitor competitive healthcare communications and brand awareness to inform strategy and positioning.</li><li>Clinical Platforms</li></ul>
The successful candidate:
The Manager of External Communications and Social Media is responsible for developing and executing strategic external communication initiatives that effectively convey City of Hope&rsquo;s brand, values, and messaging to key audiences. This role serves as a primary ambassador for City of Hope Phoenix, including the hospital and outpatient clinics, and builds strong, mutually beneficial relationships with media, community partners, and external stakeholders.
The position leads external communications, media and public relations, reputation management, and social media implementation while also overseeing the clinical communications senior specialist, as well as collaborating closely across the Marketing, Communications and Physician Relations departments to ensure alignment, consistency, and impact.
Requirements:
Bachelor&rsquo;s degree in journalism or related field. Experience may substitute for minimum education requirements. A proven experience in social media management, digital marketing or related roles.
Five (5) years relevant experience in marketing and communications plus a minimum of 2 years of experience in managerial capacity, including at least one year in health care marketing communications.
Knowledge of AP style, excellent written, verbal communication skills, ability to work well with department colleagues, administrators, academic medical professionals, senior leadership. Ability to translate complex or technical scientific subjects for a lay audience. Problem solving skills, conflict resolution, time management, media relations, ability to work on multiple tasks, ability to work independently, follow instruction and deadlines, instruct and train others, research, interpersonal communication skills. Strong knowledge of SEO principles, keyword search, web analytics and social listening tools. Ability to create engaging content including graphics, photography, videos and written posts. Excellent proofreading skills with attention to detail in content creation. Strong organizational skills with the ability to manage multiple projects simultaneously in a fast-paced environment.
Work processing and media list database programs, Microsoft Outlook and PowerPoint. Proficiency in Adobe Photoshop, Adobe Illustrator, Adobe Creative Suite and video editing software. Must be willing to learn media list database programs.
City of Hope is an equal opportunity employer.
To learn more about our comprehensive benefits, click here: Benefits Information
City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.
This position is eligible for an annual incentive bonus.</div>

Manager, External Communications and Social Media

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