patient relations specialist

Bennett and Bloom Eye Centers

<div><div>EyeCare Partners is the nation&rsquo;s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.</div>
Job Title: Patient Relations Specialist 
Company: Bennett &amp; Bloom Eye Centers 
Department: Ophthalmology 
Reports To: Patient Relations Manager 
Location: This position is located in Louisville, KY. Training will be on-site for 4 weeks, and then the position will be remote after that. 

Perks:
<ul>
<li>Full Benefits Package - Medical, Vision, Dental and Life Insurance</li>
<li>401k + Employer Matching</li>
<li>Paid Time Off (PTO) and Paid Holidays</li>
<li>Paid Maternity Leave</li>
<li>Competitive Base Pay</li>
<li>Employee Discounts</li> 
</ul>
Hours:
<ul>
<li>Full Time</li>
<li>Our offices are open from Monday-Friday 8am-5pm
<ul><li>You may need to work a little earlier/later as needed.</li> 
</ul>
</li></ul>Requirements:
<ul>
<li>High School Diploma or GED Equivalent required</li>
<li>Favorable result on Background Check required</li>
<li>Basic computer skills</li>
<li>Strong customer service skills</li>
<li>Excitement to learn and grow</li></ul> 


SUMMARY

The Patient Relations Specialist role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met. The Patient Relations Specialist will be responsible for scheduling patient appointments, escalates patients' health concerns in accordance with individual division guidelines, provides connections to resources for clinical advice and guidance, and navigates complex situations while making sound effective decisions. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 
<ul>
<li>Answers calls for multiple clinics in an efficient and effective manner using standard greetings for opening of call, content of call and closure of call.</li>
<li>Demonstrate exceptional customer service and patient focus to make each encounter extraordinary.</li>
<li>Verify and accurately capture patient demographics, insurance, and appropriate medical information.</li>
<li>Schedule appointments using appropriate electronic system while following appropriate protocols for clinic/area, including prioritizing patient&rsquo;s health concerns according to the department&rsquo;s urgency.</li>
<li>Ensure that patient questions and problems are resolved efficiently, effectively, and expeditiously.</li>
<li>Provide information to patients and callers regarding appointment, date, time, location, clinic guidelines, parking, etc.</li>
<li>Initiate and complete service recovery as warranted to drive patient loyalty, patient satisfaction, and protect the clinic/patient relationship.</li>
<li>Interview patient/guarantor to obtain complete demographic, clinical, billing, insurance, and financial information.</li>
<li>Create patient charts by entering required information into electronic databases and maintain accurate records.</li>
<li>Relay information to relevant clinic (team) members through the appropriate messaging systems.</li>
<li>Ensure the quality of patient registrations by obtaining thorough and accurate information in a timely and efficient manner.</li>
<li>Maintain compliance with HIPAA rules and regulations.</li>
<li>Follows a well-established process to solve routine problems where solutions are clearly prescribed.</li>
<li>Work cooperatively with the Patient Relations, Referrals, and Clinic Teams to accomplish the goals of the departments.</li>
<li>Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.</li>
<li>Performs other duties that may be necessary or in the best interest of the organization.</li> 
</ul>
EDUCATION AND/OR EXPERIENCE
<ul>
<li>Minimum Required: High school diploma or general education degree (GED)</li>
<li>Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience</li> 
</ul>
LICENSES AND CREDENTIALS
<ul>
<li>Minimum Required: None</li> 
</ul>
SYSTEMS AND TECHNOLOGY
<ul>
<li>Proficient in Microsoft Excel, Word, PowerPoint, Outlook</li> 
</ul>
PHYSICAL REQUIREMENTS
<ul>
<li>This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25&ndash;50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity&mdash;including color, depth, peripheral vision, and the ability to adjust focus&mdash;is required 100% of the time. Occasional driving or climbing may also be necessary.</li></ul> 


If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly &ndash; only resumes submitted through this website will be considered. 


EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</div>

Patient Relations Specialist, Call Center

Memorial Health

<div>Min: USD $17.14/Hr. Max: USD $26.56/Hr. Overview:
<div>
The Patient Resource Specialist is responsible for creating an excellent impression of Lincoln Memorial Hospital's resources to patients, families, and other external customers over the phone or in person. They work collaboratively with patients, providers, colleagues, and insurance companies to ensure that patient needs are met. The Patient Resource Specialist coordinates and participates in a variety of duties as part of the pre-visit process, including patient identification, pre-registration, pre-authorization, and appointment scheduling. They provide payment options, collect balances due, and initiate referrals for financial assistance per the Illinois Fair Patient Billing Act, Illinois Uninsured Patient Discount Act, and established procedures. The role also requires maintaining up-to-date knowledge of Joint Commission standards, Patient Rights and Responsibilities, HIPAA compliance, and health system policies.</div><div></div><div> 
Shift: Day 
Hours: 8:00am &ndash; 4:30pm 
Weekends: As Needed 
FTE: 1.0</div>
Qualifications:
<div>
Education</div><ul><li><div>
High school diploma or GED equivalent required.</div></li></ul><div>
Experience</div><ul><li><div>
Two (2) years of business office experience, preferably in Patient Access, billing, collections, insurance principles/practices, or accounts receivable.</div></li><li><div>
Previous experience in Patient Financial Services is highly desirable.</div></li><li><div>
Three (3+) years of customer service experience required.</div></li><li><div>
Medical terminology, medical office registration, or billing experience strongly preferred.</div></li><li><div>
CPSI/Evident systems experience preferred.</div></li></ul><div>
Other Knowledge/Skills/Abilities</div><ul><li><div>
Knowledge of medical terminology, CPT, HCPCS, CCI Edits, ICD-10 CM/PCS coding, Revenue Codes, UB-04, and EOB interpretation.</div></li><li><div>
Proficient computer skills with the ability to enter, retrieve, and notate data in patient accounting and related systems.</div></li><li><div>
Strong attention to detail, critical thinking, and problem-solving abilities.</div></li><li><div>
Excellent verbal and written communication skills. Must maintain a calm, professional demeanor in high-stress situations.</div></li><li><div>
Ability to work effectively with both internal and external customers.</div></li><li><div>
Flexible and able to exercise sound judgment and initiative in fast-paced environments with competing priorities.</div></li><li><div>
Proven ability to educate, persuade, and negotiate with patients and families.</div></li><li><div>
Familiarity with state/federal regulations, insurance guidelines, and Joint Commission policies and procedures (to be obtained within one year of hire and maintained thereafter).</div></li></ul>
Responsibilities:
<ul><li><div>
Assist customers and others regarding patient account issues, offering clear guidance and resolutions.</div></li><li><div>
Educate patients and others on billing resolution, private pay options, collection efforts, coordination of benefits, third-party and governmental payment criteria, insurance coverage, payments, and denials.</div></li><li><div>
Serve as a liaison between external resources, colleagues, and patients to ensure smooth communication and assistance.</div></li><li><div>
Demonstrate superior patient relations and interpersonal skills, maintaining a calm demeanor while dealing with patients, colleagues, and the general public. Use tact, sensitivity, and sound judgment to promote a positive work environment.</div></li><li><div>
Coordinate accurate patient data collection to verify insurance eligibility and determine financial obligations, including collection of copayments and deductibles.</div></li><li><div>
Effectively negotiate with patients and families to explain, collect, and record patient payments and/or deposits, ensuring all information is entered accurately into electronic payment and patient accounting systems.</div></li><li><div>
Process and reconcile cash, checks, credit card transactions, and bank loans as appropriate, maintaining accuracy and security in the cash drawer.</div></li><li><div>
Prepare bank deposits for pickup in accordance with departmental procedures.</div></li><li><div>
Effectively triage, document, and initiate referrals for financial assistance, completing necessary paperwork or applications with MHS Patient Financial Services.</div></li><li><div>
Review and combine multiple financial accounts for individual patients. Explain available payment options and establish appropriate payment plans with patients or responsible parties per departmental guidelines.</div></li><li><div>
Research and resolve complex issues related to patient accounts, identifying and documenting problematic trends for management.</div></li><li><div>
Record all customer visits accurately, ensuring proactive discussion of all the patient&rsquo;s accounts, noting and logging accounts according to departmental procedures.</div></li><li><div>
Document all collection activities thoroughly and send daily payment reconciliation reports to the appropriate teams within the MHS Finance Department.</div></li><li><div>
Identify, prioritize, and resolve problematic accounts by reviewing, investigating, and verifying patient eligibility for payer sources and/or financial assistance.</div></li><li><div>
Coordinate with various departments such as MHS Patient Financial Services, Patient Access, Case Management, Scheduling, and clinical departments to ensure accurate financial documentation and a consistent, interdisciplinary approach.</div></li><li><div>
Work with clinical departments to obtain insurance authorizations, verifications, and pre-certifications for outpatient services as needed.</div></li><li><div>
Build strong relationships with assigned business units, hospital departments, or provider offices, identifying and addressing trends in payment issues, educating and communicating with internal and external customers as appropriate.</div></li><li><div>
Complete all steps of pre-registration and registration, verifying patient identity and demographic information, ensuring insurance eligibility, and providing necessary patient information, including Advance Directive information.</div></li><li><div>
Orients and cross-trains other team members as directed by management. Understands and utilizes all relevant computer systems related to job functions.</div></li><li><div>
May assist other areas within the unit or department during special needs or staff absences.</div></li><li><div>
Coordinate patient or family requests for records with Health Information Management (HIM).</div></li><li><div>
Perform other related work as required or requested.</div></li></ul></div>

PATIENT RESOURCE SPECIALIST

Oak Street Health, part of CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Title: Patient Relations Analyst
Company: Oak Street Health
Role Description:
The purpose of the Patient Relations Analyst (PRA) at Oak Street Health is to educate patients about Medicare programs, resources, and affordable insurance coverage options available to them in order to increase patient access to care and retention.
Patient Relations Analysts (PRAs) are an integral part of the Oak Street Health care team. Patient Relations Analysts are the insurance experts at each clinic and advocate for patients by helping them navigate through insurance options and bills. They are also a resource to the care team and outreach team for questions regarding medicare and eligibility.
Patient Relations Analysts are daily key players, particularly during Medicare's Open Enrollment, ensuring that our patients are informed of all their options surrounding Medicare. The Patient Relations Analysts will report to the Associate Patient Relations Manager or Practice Manager.
Responsibilities:<ul><li>
Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan</li><li>
Serve as internal resource in the clinic on insurance questions for providers and staff</li><li>
Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health (advocate for the patient)</li><li>
Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage</li><li>
Manage the welcome visit and orientation process for new Oak Street Health patients</li><li>
Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs</li><li>
Support the clinic management team on operational activities as needed, including scheduling and billing</li><li>
Provide exceptional customer service</li><li>
Foster patient engagement through the design and execution of events, including center tours</li><li>
Other duties as assigned</li></ul>
What we're looking for
Required Qualifications:<ul><li>
Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.</li><li>
US work authorization</li></ul>
Strongly Preferred Qualifications:<ul><li>
Proficiency in non-English languages like Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) as required by center's demographics</li></ul>
Preferred Qualifications:<ul><li>
Experience with helping patients or customers understand their insurance coverage</li><li>
A passion for working with others to create an unmatched patient experiences</li><li>
A problem-solving orientation and a flexible and positive attitude</li><li>
Sales background preferred</li><li>
Experience with and a supportive attitude toward our patient population of older adults</li><li>
CRM experience a plus</li><li>
Bachelor degree preferred, or equivalent experience</li><li>
Experience helping patients navigate the health care system, especially related to Medicare and Managed Care</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$21.10 - $40.90
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 05/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Analyst,Patient Relations

Branson Dental Center

<div>
 
 Dental Office | Front Office + Patient Relations
 
 
 
 
 Pay &amp; Schedule
 
 
 
 <ul>
 <li>
 Pay: $18-$20/hour
 </li>
 <li>
 Schedule: Monday through Friday | 36-40 hrs/week
 
 
 </li>
 </ul>
 
 About The Role
 
 
 
 We&rsquo;re seeking a friendly, detail-oriented
 
 Patient Care Coordinator (PCC)
 
 to join our dental team! You&rsquo;ll be the first point of contact for our patients and a key player in delivering an exceptional care experience&mdash;from scheduling to financial coordination to follow-up.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Greet patients and ensure a welcoming front-office experience
 </li>
 <li>
 Answer phones, confirm appointments, and manage daily schedules to meet productivity goals
 </li>
 <li>
 Present treatment plans, review fees, discuss payment options, and collect co-pays
 </li>
 <li>
 Verify insurance benefits, handle claims, and manage accounts receivable follow-up
 </li>
 <li>
 Maintain accurate patient records and support all aspects of front-office operations
 </li>
 <li>
 Coordinate referrals and follow through on patient care with specialists
 </li>
 <li>
 Track case acceptance, follow up on unscheduled treatment, and manage appointment cancellations
 </li>
 <li>
 Participate in daily huddles and communicate clearly with the clinical team
 </li>
 <li>
 Ensure HIPAA and OSHA compliance at all times
 </li>
 <li>
 Promote the practice by asking for reviews and referrals
 </li>
 <li>
 Support cleanliness and organization in both front office and shared areas
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 Outstanding communication and customer service skills
 </li>
 <li>
 Knowledge of dental terminology and insurance processes (ADA codes a plus)
 </li>
 <li>
 Strong multitasking and organizational abilities
 </li>
 <li>
 Comfortable using scripts and addressing patient objections
 </li>
 <li>
 Team player with a positive attitude and flexible mindset
 </li>
 <li>
 Dental office experience strongly preferred
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive Salary
 </li>
 <li>
 401(k) Matching
 </li>
 <li>
 Health, Dental, and Vision Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Paid Time Off (PTO)
 </li>
 <li>
 Paid Holidays
 </li>
 <li>
 Employee Perks &amp; Discounts
 
 
 </li>
 </ul>
 If you&rsquo;re ready to make a meaningful impact in patients&rsquo; lives while supporting a high-performing dental team - we&rsquo;d love to hear from you!
 
 
 
 Apply today and join a practice that values your skills, passion, and dedication!
 
</div>

Patient Care Coordinator

Natera

<div>POSITION SUMMARY: 
The role of Patient Coordinator will be central to the success of the Renasight product line. This position will be focused on growing the relationship between Natera and its patients to ensure timely management of testing. Core responsibilities include collaborating with Nurse Coordinators to increase revenue and drive market development through direct sales by being the key contact for patient needs. The Patient Coordinator will accomplish this by being the patient advocate within Natera. 
 
PRIMARY RESPONSIBILITIES:
<ul>
<li>Work with customer care team to maintain &amp; support existing customers.
</li>
<li>Assess the needs of patients with a focus on customer support, coordination of logistics, and problem solving.
</li>
<li>Maintain and support a service-oriented relationship with patients
</li>
<li>Ensure all data and analysis requests from different parts of the organization are addressed in a timely manner.
</li>
<li>Help manage our business system tools (e.g. QlikView, Salesforce)
</li>
<li>Identify, nurture and grow patient relationship in order to influence and schedule ongoing testing.
</li>
<li>Performs other duties as assigned.
</li>
<li>This role works with PHI on a regular basis both in paper and electronic form and have access to various technologies to access PHI (paper and electronic) in order to perform the job.
</li>
<li>Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
</li>
<li>Must maintain a current status on Natera training requirements.</li></ul> 

QUALIFICATIONS:
<ul>
<li>Minimum of 2 years of Call Center experience in an inbound and outbound capacity.
</li>
<li>Minimum of 2 years of sales experience
</li>
<li>Background in medical or biological sciences preferred
</li>
</ul>KNOWLEDGE, SKILLS, AND ABILITIES:
<ul>
<li>Outgoing personality with excellent oral &amp; presentation skills.
</li>
<li>Ability to think strategically as well as execute tactically
</li>
<li>Emphasis on competitive analysis and team first attitude.
</li>
<li>Ability to relate and educate our technology to potential patients
</li>
<li>Strong quantitative and MS Excel skills
</li>
<li>Self-motivation, with the desire and capacity to work both independently and collaboratively
</li>
<li>Must act with a sense of urgency
</li>
<li>Excellent organizational and communication skills (written and verbal)</li></ul> 


<div>OUR OPPORTUNITY

Natera&trade; is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
<div>
For more information: 
<ul><li>BBB announcement on job scams</li><li>FBI Cyber Crime resource page</li></ul></div></div></div>

Patient Coordinator Organ Health-Temp

EVA pharma

<div>
 
 Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.
 
 
 
 &nbsp;Job Summary
 
 
 We are seeking a passionate and talented
 
 Public Relations &amp; Corporate Communications Specialist
 
 to join our dynamic team.
 
 
 The&nbsp;ideal candidate will contribute to our mission of enhancing animal health and well-being,&nbsp;ensuring that we meet the highest standards of excellence in our industry.
 
 
 
 Key Responsibilities:&nbsp;
 
 
 <ul>
 <li>
 Develop and implement communication strategies and stakeholder mapping that enhance EVA Pharma's reputation and visibility
 </li>
 <li>
 Build and maintain strong relationships with media partners, journalists, government bodies, syndicates, NGOs, and patient communities
 </li>
 <li>
 Oversee press materials, media coverage, and proactive story pitching
 </li>
 <li>
 Manage and handle all corporate events and public engagements
 </li>
 <li>
 Lead and coordinate CSR initiatives to strengthen the company's social impact
 </li>
 <li>
 Fully accountable for all on-ground activations and consumer engagement activities, ensuring alignment with EVA Pharma's communication strategy
 </li>
 <li>
 Work closely with the digital marketing and creative teams to ensure consistent messaging across all channels.
 
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in veterinary medicine, Pharmacy, Communications, Public Relations, or Business Administration.
 </li>
 <li>
 Minimum 0-2 years of experience in public relations and corporate communications, preferably within the pharmaceutical or healthcare industry
 </li>
 <li>
 Proven experience managing press relations, brand reputation, and external communications
 </li>
 <li>
 Exceptional communication and writing skills in Arabic and English
 </li>
 <li>
 A strategic thinker with strong hands-on execution abilities
 </li>
 </ul>
</div>

Public Relations & Corporate Communications Specialist

Midwest Refuah Health Center

Job Title: Marketing Specialist Location: 6374 N Lincoln Ave, Chicago, IL 60659 Job Type: Full-Time Reports To: Director of Marketing / Marketing Committee Salary: $60,000&ndash;$70,000 (DOE)Midwest Refuah Health Center (MRHC), a Federally Qualified Health Center (FQHC) Look-Alike, is seeking a hands-on, execution-driven Marketing Specialist to own and manage key marketing channels, with a strong focus on social media, advertising, and community visibility.This role is ideal for someone who enjoys creating content, managing campaigns, and seeing measurable results. You will collaborate closely with the Marketing Committee on strategy while independently managing day-to-day execution across social media, advertising, PR, and events.The Marketing Specialist will be primarily responsible for:&middot; Producing and submitting ads (digital, print, and community platforms)&middot; Social media marketing and management (content creation + engagement + performance tracking)&middot; Public relations and events (outreach, community partnerships, and visibility initiatives)Key Responsibilities:Social Media Marketing &amp; Management (Primary Focus)&middot; Own and manage MRHC&rsquo;s social media presence, including content creation, posting schedules, engagement, and community management.&middot; Develop and execute campaigns promoting MRHC services, providers, programs, and events.&middot; Track, analyze, and report social media performance metrics (reach, engagement, clicks), and provide recommendations for improvement.&middot; Maintain a consistent brand voice and visual identity across platforms.Advertising &amp; Promotions&middot; Own the production, coordination, and submission of marketing advertisements across digital, print, and community platforms.&middot; Manage ad timelines, approvals, placements, and vendor coordination.&middot; Ensure all advertisements are accurate, brand-aligned, and compliant with HIPAA, HRSA, and organizational policies.Public Relations &amp; Events&middot; Manage public relations outreach to local media, community partners, and external organizations.&middot; Facilitate submission and placement of provider-authored articles in local publications, newsletters, and online outlets.&middot; Plan and support community outreach initiatives, events, and health fairs, including promotion, coordination, and follow-up (with scalability over time).Website &amp; Content Management&middot; Maintain and update website content, including blog posts, campaign highlights, PR features, and event recaps.&middot; Ensure consistency, accuracy, and brand alignment across all public-facing materials.Analytics, Compliance &amp; Administration&middot; Track and report marketing performance metrics, including ad clicks, impressions, engagement, referrals, and new patient volume attributable to marketing efforts.&middot; Coordinate timelines and deliverables with internal departments and external vendors.&middot; Ensure all marketing activities comply with HIPAA, HRSA, and organizational policies.&middot; Maintain organized records of marketing campaigns, materials, and performance data.&middot; Perform other duties as assigned.Qualifications&middot; Bachelor&rsquo;s degree in Marketing, Communications, Graphic Design, Public Relations, or a related field required.&middot; 1&ndash;4 years of experience in marketing, communications, or related roles.&middot; Experience with ad design and content creation for digital and print platforms (Adobe, Canva, or similar tools).&middot; Familiarity with website content management systems and blog updates.&middot; Working knowledge of marketing analytics tools (e.g., Google Analytics, social media insights, ad platform metrics).&middot; Strong organizational skills with the ability to manage multiple priorities and deadlines.&middot; Strong written and verbal communication skills.&middot; Ability to work collaboratively with committees, clinical staff, and external partners.&middot; Experience in healthcare, nonprofit, or community-based organizations preferred.&middot; Bilingual skills a plus.Benefits&middot; Comprehensive health, dental, and vision insurance&middot; Paid time off, floating holidays, and recognized holidays&middot; 401(k) retirement plan&middot; Life and Disability Insurance&middot; FSA and HSA&middot; Tuition Reimbursement Program&middot; Professional development opportunitiesMidwest Refuah Health Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, pregnancy or related conditions, or disability. While performing the duties of this job, the employee is regularly required to talk or hear, sit, use hands, reach with hands and arms, stand, walk, walk up and down stairs, and lift and/or move up to 25 pounds.Pay: $60,000.00 - $70,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Marketing Specialist

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