patient relationship executive

Aims Healthcare LLC

Job Title: Patient Relationship Executive (Healthcare/Hospital Experience Required) Industry: Healthcare / Medical Services Salary: AED 3,000 &ndash; 4,500Position Overview:We are seeking a compassionate and customer-focused Patient Relationship Executive with prior experience in hospitals, clinics, or diagnostic centers. This role centers on managing patient communication, primarily via phone, to ensure a smooth and supportive patient journey&mdash;from appointment booking to post-visit follow-up.The ideal candidate will bring a strong background in telesales, patient coordination, or healthcare customer service, combined with excellent communication skills and a patient-first attitude.Key Responsibilities:<ul><li>Conduct outbound calls for appointment confirmations, follow-ups, and patient feedback.</li><li>Handle inbound calls to address patient inquiries about services, doctor schedules, procedures, and clinic guidelines.</li><li>Provide patients with information about treatments, diagnostic services, and specialties.</li><li>Maintain up-to-date and accurate patient records and call logs using hospital/clinic software.</li><li>Coordinate closely with doctors, nurses, and administrative staff to streamline patient appointments.</li><li>Send reminders, follow-ups, and reports to patients via phone, SMS, or email.</li></ul>Candidate Requirements:<ul><li>Experience: Minimum 2 years in telesales, patient coordination, or customer service, ideally within a healthcare setting (hospital, clinic, or diagnostic center).</li><li>Communication: Excellent English communication skills; knowledge of regional languages is an added advantage.</li><li>Skills: Strong interpersonal abilities with a courteous, empathetic, and patient-centric approach.</li><li>Efficiency: Ability to handle high call volumes and multitask effectively in a fast-paced environment.</li></ul>Additional Information:<ul><li>Work Experience: 2+ years in healthcare telesales or patient support</li><li>Shift: 12-hour shifts (day or rotational, depending on operational needs)</li><li>Availability: Immediate joiners will be given preference</li></ul>Job Type: Full-timePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>Are you available on an immediate basis?</li></ul>Experience:<ul><li>Healthcare: 1 year (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Patient Relationship Executive (Healthcare or Hospital only)

Trusted Doctors

Job description:Job description:Job Title: Patient Relationship Executive (Healthcare/ Hospital Background only) Industry: Healthcare / Medical ServicesSalary - 3000 - 4500 AEDJob Summary:We are looking for a warm, empathetic, and service-driven Patient Relationship Executive (Healthcare/ Hospital Background only) to support and manage patient communication primarily over the phone. This role is crucial in ensuring a positive patient experience by facilitating appointment bookings, addressing inquiries, and maintaining clear, supportive communication throughout the patient journey. The ideal candidate will have experience in a healthcare setting, such as a hospital, clinic, or diagnostic center, and a strong background in telesales or patient coordination.Key Responsibilities:<ul><li>Make outbound calls to confirm appointments, conduct follow-ups, and gather patient feedback post-consultation or procedure.</li><li>Manage inbound calls and respond to patient queries regarding services, doctor availability, procedures, and clinic protocols.</li><li>Educate patients about available treatments, diagnostic services, specialties, and other offerings.</li><li>Update and maintain accurate records of patient, follow-ups, and call outcomes using clinic or hospital software.</li><li>Collaborate with doctors, nursing staff, and administrative teams to ensure smooth scheduling and coordination.</li><li>Send appointment reminders, payment follow-ups, and reports to patients via call, SMS, or email.</li></ul>Desired Candidate Profile:<ul><li>Minimum 1 year of experience in telesales, patient coordination, or customer service&mdash;preferably in a healthcare or medical setting (clinic, hospital, diagnostic center, etc.).</li><li>Excellent verbal communication skills in English; knowledge of regional languages is a plus.</li><li>Strong interpersonal skills with a patient-centric and polite approach.</li><li>Ability to manage high call volumes, multitask, and stay organized in a fast-paced medical environment.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,500.00 per monthApplication Question(s):<ul><li>Are you available on an immediate basis?</li></ul>Experience:<ul><li>Healthcare: 1 year (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Patient Relationship Executive (Healthcare/ Hospital Background only)

Job Title: Patient Relationship Executive Industry: Healthcare / Medical Services Location: DubaiPosition Overview:We are seeking a compassionate and proactive Patient Relationship Executive to enhance the patient experience across all touchpoints, from appointment scheduling to post-visit follow-ups. The ideal candidate will have prior experience in hospitals, clinics, or diagnostic centers and a strong background in patient coordination, telesales, or healthcare customer service.This role is central to ensuring effective communication with patients, primarily through phone interactions, while maintaining high standards of service and care.Key Responsibilities:<ul><li>Conduct outbound calls for appointment confirmations, post-visit follow-ups, and feedback collection.</li><li>Handle inbound calls to address patient inquiries regarding services, doctor availability, procedures, and clinic protocols.</li><li>Provide clear and empathetic information to patients about treatments, diagnostic services, and medical specialties offered.</li><li>Accurately document patient interactions and maintain records using hospital or clinic software systems.</li><li>Coordinate with doctors, nurses, and administrative staff to ensure smooth appointment scheduling and patient flow.</li><li>Send appointment reminders, follow-ups, and relevant information via phone, SMS, or email.</li></ul>Candidate Profile:Experience:<ul><li>Minimum of 2 years in telesales, patient coordination, or customer service, ideally within a healthcare setting.</li></ul>Skills &amp; Competencies:<ul><li>Excellent verbal and written communication skills in English; knowledge of regional languages is a plus.</li><li>Strong interpersonal and problem-solving abilities.</li><li>A patient-centric, courteous, and empathetic approach.</li><li>Comfortable working in a high-volume, fast-paced environment with strong multitasking capabilities.</li></ul>Additional Information:<ul><li>Work Experience: 2+ years in healthcare telesales or patient support</li><li>Shift: 12-hour shifts (day or rotational, based on clinic operations)</li><li>Availability: Immediate joiners preferred</li></ul>Job Type: Full-timePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>Do you have at least 2 years of experience in a healthcare setting (clinic, hospital, or diagnostic center)?</li><li>Have you previously worked in telesales, patient coordination, or healthcare customer service?</li><li>Are you comfortable handling a high volume of phone calls and multitasking in a fast-paced environment?</li><li>What is your level of fluency in English (spoken and written)?</li><li>Are you willing to work 12-hour shifts (day or rotational)?</li><li>Are you available on an immediate basis?</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Patient Relation Executive (Healthcare/ Hospital only)

MyDoctor Healthcare LLC

A4 Hospital Fertility Centre

Job Description &ndash; Customer Care Executive (CCE)Position: Customer Care Executive (CCE) Department: Front Office / Patient Relations Location: Maternity Hospital Reports to: Front Office Manager / Hospital AdministratorJob Summary:The Customer Care Executive (CCE) is responsible for providing front office and patient support services, ensuring smooth admission, discharge, and query handling for expectant mothers and their families. The role requires excellent communication, empathy, and coordination to deliver a positive patient experience in the maternity hospital.Key Responsibilities:1. Front Office &amp; Reception Duties<ul><li>Greet and assist patients, attendants, and visitors in a courteous manner.</li><li>Handle patient registration, admission, and discharge processes.</li><li>Manage phone calls, inquiries, and appointment scheduling.</li></ul>2. Patient Care Coordination<ul><li>Guide patients and attendants about hospital facilities, packages, and services.</li><li>Coordinate with doctors, nurses, and other departments to ensure seamless service.</li><li>Provide timely updates to families regarding patient status when required.</li></ul>3. Billing &amp; Documentation<ul><li>Support in billing, payment collection, and insurance-related documentation.</li><li>Maintain patient records accurately.</li><li>Assist in preparing admission/discharge summaries (in coordination with medical staff).</li></ul>4. Customer Service &amp; Feedback<ul><li>Address patient/attendant concerns and escalate issues to higher authorities if needed.</li><li>Collect patient feedback and ensure continuous service improvement.</li><li>Provide empathetic and supportive interaction with maternity patients and families.</li></ul>5. Administrative Support<ul><li>Maintain front office cleanliness and professional environment.</li><li>Ensure availability of admission forms, brochures, and information materials.</li><li>Assist in hospital events, health camps, and awareness programs.</li></ul>Qualifications &amp; Requirements:<ul><li>Graduate in any discipline (Hospital Administration/Healthcare preferred).</li><li>Prior experience in healthcare/hospital front office preferred (maternity hospital experience is an added advantage).</li><li>Strong communication skills (English, Tamil/Hindi/regional languages).</li><li>Basic computer knowledge (MS Office, Hospital Management Software).</li><li>Pleasant personality with empathy and patience to handle maternity cases.</li></ul>Key Skills:<ul><li>Patient Relationship Management</li><li>Communication &amp; Interpersonal Skills</li><li>Front Office &amp; Billing Operations</li><li>Multitasking &amp; Time Management</li><li>Problem-Solving &amp; Conflict Handling</li></ul>Job Types: Full-time, PermanentPay: &#8377;18,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Language:<ul><li>Hindi (Required)</li><li>English (Preferred)</li></ul>Work Location: In personSpeak with the employer +91 8925532815

Customer Care Executive

Worknextindia Private Limited

Job Title: Business Development Executive / ManagerLocation: Vikram Hospital BangaloreSalary: &#8377;7LPA &ndash; &#8377;12LPA (based on experience and performance)Experience Required: Minimum 5 years in Healthcare / Pharma / Hospital MarketingAbout Vikram Aura:Vikram Aura is a premier multi-specialty healthcare facility committed to providinghigh-quality, patient-centric medical services. We are looking for a dynamic and experienced Referral Sales Executive/Manager to drive patient footfall through effective referral networks and partnerships with doctors, hospitals, and other healthcare service providers.Key Responsibilities:&#9679; Build and maintain relationships with doctors, clinics, hospitals (corporate &amp; semi-corporate) for patient referrals.&#9679; Develop and manage referral channels including:&#9675; Pharmaceutical networks (e.g., MRs, like those from Gennova marketing Elaxim - Mandatory)&#9675; Corporate hospital liaisons (Fortis Cunningham Road, Manipal Hospital Miller&rsquo;s Road, Apollo Seshadripuram, Vydehi Hospital, etc.)&#9675; Ambulance services and local health outreach agents&#9679; Focus marketing and relationship-building efforts in and around Infantry Road, MG Road, Cunningham Road, Shivajinagar, Vasanthnagar, Indiranagar, Ulsoor, and other key Central Bangalore localities.&#9679; Conduct regular field visits to identify new referral sources and maintain rapport with existing partners.&#9679; Achieve monthly referral and patient inflow targets.&#9679; Monitor competition and market trends to adapt strategies effectively.&#9679; Maintain accurate records of visits, interactions, and referrals.&#9679; Organize small-scale CME (Continuing Medical Education) programs or doctor engagement initiatives, if required.Candidate Profile:&#9679; Minimum 5 years of experience in sales, marketing, or business development in thehealthcare, pharmaceutical, or hospital sector.&#9679; Prior experience in doctor referrals, ambulance tie-ups, or hospital marketingpreferred.&#9679; Good network within hospitals, clinics, and medical practitioners especially in Central Bangalore.&#9679; Strong communication, relationship-building, and negotiation skills.&#9679; Ability to work independently and manage field activities.&#9679; Result-oriented with a proven track record in referral generation or patient acquisition.Preferred Backgrounds:&#9679; Medical Representative (MR) experience, especially with specialty or acute care products.&#9679; Hospital business development or liaison officers in private/corporate hospitals.&#9679; Ambulance marketing or referral agents with strong networks around Vikram Aura and Central Bangalore.Job Types: Full-time, PermanentPay: &#8377;700,000.00 - &#8377;1,200,000.00 per yearBenefits:<ul><li>Cell phone reimbursement</li><li>Food provided</li><li>Health insurance</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Business Development Manager (BDM)

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Patient Relationship Executive (Healthcare or Hospital only)

Patient Relationship Executive (Healthcare or Hospital only)

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Patient Relation Executive (Healthcare/ Hospital only)

Customer Care Executive

Business Development Manager (BDM)