patient safety manager

Medical Billing Diploma Program - Riphah International University

<div>
 Job Description (
 
 total positions: 1, posted on: Nov 3, 2025
 
 )
 
 
 Riphah Institute of Healthcare Improvement and Safety, seeking the Senior Manager provides leadership for planning and operational oversight for executing institutional projects, activities and initiatives at RIHIS. The role includes planning, budgeting, program development, stakeholder engagement, research supervision, training, audits, and managing large-scale events such as the International Conference on Patient Safety (ICPS). The Senior Manager ensures that RIHIS maintains excellence in healthcare quality improvement, patient safety advocacy, and academic contributions nationally and internationally.
 
 
 
 Requirements
 
 
 
 <ul>
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 MBBS (preferred) / BDS / PharmD. Masters/MS (required) or higher in Healthcare Management, Public Health, Quality, or Safety, MBA in Healthcare Management (preferred).
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 CPHQ or C++S, Lead Auditor (ISO/MSDS), Project Management.
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 Minimum 8 years in healthcare or hospital management, including leadership roles.
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 Minimum 5 years experience in healthcare quality and patient safety (preferred).
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 Clinical experience of at least 3 years in a healthcare setting (preferred).
 
 
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 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop and execute RIHISs annual operational and strategic plans in line with institutional goals.
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 Lead initiatives, audits, and assessments based on ISO, MSDS, and global patient safety standards; oversee development of improvement plans.
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 Co Design, lead, and supervise research projects on healthcare quality and patient safety; ensure data integrity, compliance, and dissemination of findings.
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 Develop and deliver training programs, toolkits, and workshops for healthcare professionals across all levels.
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 Act as focal person for communication, coordination, and collaboration with internal teams, government bodies, academic institutions, and international partners.
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 Develop proposals, secure approvals/funding, and oversee successful implementation of quality and safety programs.
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 Lead planning, execution, and evaluation of ICPS and other institutional seminars, workshops, and outreach activities.
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 Oversee communication, publications, and digital outreach (website, social media, newsletters).
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 Develop, monitor, and manage departmental budgets, ensuring optimal utilization of resources.
 
 
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 </ul>
 
 Required Skills
 
 
 
 Healthcare Quality Improvement, Patient safety management, clinical governance, Regulatory Compliance, Hospital Management, Clinical Experience,
 
 
 
 Industry
 
 
 
 Education/Training
 
 
 
 Job Type
 
 
 
 Full Time/Permanent
 
 
 
 Gender
 
 
 
 No Preference
 
 
 
 Minimum Experience
 
 
 
 8 Years
</div>

Senior Manager Healthcare Improvement and Safety

Endeavor Health

Hourly Pay Range: $17.00 - $23.80 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: <ul><li>Position: Patient Safety Observer</li><li>Location: Elmhurst</li><li>Full Time</li><li>Hours: 7p to 7:30a</li><li>Rotating Every Other Weekend & Holiday Schedules</li></ul> What you will need: <ul><li>Education: <ul><li>High School diploma or GED</li></ul></li></ul> <ul><li>Certification: <ul><li>Care Companion class completion, which includes on-the-job training, within two weeks of position start date</li><li>CPR BLS from American Red Cross or American Heart Association</li></ul></li></ul> <ul><li>Experience & Skills: <ul><li>Ability to read, to exchange information with patients and others, and/or to do basic arithmetic.</li><li>Basic level of analytical ability to read and understand simple instructions, enter data into logs, charts, records, maintain files, etc.</li><li>Basic level of communication skills to exchange information on factual matters, understand and transmit instructions, and perform other duties that require basic communication skills.</li><li>Patience and compassion for such tasks as listening to patient worries & concerns.</li><li>Physical stamina to remain alert, awake and attentive to patient, regardless of assigned shift.</li><li>Must be available to work assigned shifts.</li><li>Work is performed under close supervision or in accordance with specific and detailed instruction or procedures.</li><li>Work is generally performed in a clinical environment where employee must adhere to unit and patient-specific safety and infection control precautions.</li><li>Work requires the ability to lift and position patients, and the ability to work in a confined area for two or more hours.</li></ul></li></ul> What you will do: Under direct supervision of the department manager, clinical leader or charge nurse, observes and monitors the condition of patients. Provides patients in need of supervision compassionate and caring attention while ensuring a safe environment. Benefits (full-time or part-time positions): <ul><li>Premium pay such as shift, on call, holiday and more based on an employee's job</li><li>Incentive pay for select positions</li><li>Opportunity for annual increases based on performance</li><li>Career pathways to promote professional growth and development</li><li>Various Medical, Dental, Pet and Vision options</li><li>Tuition Reimbursement</li><li>Free Parking</li><li>Wellness Program Savings Plan</li><li>Health Savings Account Options</li><li>Retirement Options with Company Match</li><li>Paid Time Off and Holiday Pay</li><li>Community Involvement Opportunities</li></ul> Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disa

Patient Safety Observer - NOC

US Department of Veterans Affairs

Registered Nurse - Chief of Patient Safety

Amazon

Key job responsibilities The Program Manager will lead and scale compliance and enforcement mechanisms within Amazon s Last Mile delivery network across AMET (UAE, Saudi Arabia, Egypt, Turkey). This role requires end-to-end ownership of cross-functional initiatives, strong stakeholder management, and analytical rigor. Manage and execute multiple compliance, safety, and operational programs simultaneously, ensuring timelines and deliverables are met. Collaborate with Business Coach, Legal, TRC, and Operations to implement process improvements and resolve high-impact risks. Develop and maintain SOPs, MEPs, and escalation paths that standardize enforcement and governance across delivery programs. Partner with Business Coaches (BCs) and Delivery Service Partners (DSPs) to enforce policies and drive adherence to Amazon s Supply Chain Standards. Investigate, document, and resolve escalations related to DSP misconduct, safety violations, or property damage cases. Lead post-incident reviews and implement preventive mechanisms to reduce recurrence. Leverage data tools (Excel, SQL, QuickSight) to monitor KPIs, analyze performance trends, and present insights to senior leadership. Drive continuous improvement initiatives to enhance compliance maturity and reduce operational risk exposure. Partner with Workforce Staffing, Social Responsibility and other internal teams to ensure recruitment, onboarding, and workplace safety practices align with regulatory requirements. A day in the life You will operate at the intersection of compliance, safety, and operations balancing tactical program delivery with strategic planning. You ll collaborate with local and regional teams to: Execute MEPs (Monitoring &amp; Enforcement Plans) and exit mechanisms across multiple programs (DSP1.0, 2.0, EDSP, DSPL). Manage escalations and claims across AMET with internal and third-party partners, ensuring timely and fair resolutions. Monitor vendor performance and compliance metrics, escalating cases of non-adherence through formal enforcement channels. Support training sessions, audits, and operational reviews that strengthen accountability across the DSP ecosystem. You will be redirected to the company website to apply for this position

Program Manager, Network Health/Trust & Safety

Estithmar Holding

<div>
 
 The role incumbent is responsible for auditing clinical and administrative processes to ensure adherence to healthcare quality standards, patient safety protocols, and regulatory compliance in a hospital setting. The role supports continuous quality improvement initiatives, risk management, and ensures that hospital practices align with national and international accreditation standards.
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Quality Assurance &amp; Clinical Audits
 
 
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 Conduct regular audits of clinical departments to assess compliance with evidence-based practices, clinical guidelines, and hospital policies.
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 Analyze patient records, documentation, and outcomes to identify gaps in care or areas.
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 Identify risks and opportunities for improvement in patient care processes.
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 Evaluate adherence to hospital-wide quality metrics and KPIs.
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 Monitor and report on key performance indicators (KPIs) related to quality and safety.
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 2. Patient Safety
 
 
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 Audit incident reports and investigate adverse events, near-misses, and sentinel events.
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 Audit implementation of patient safety programs and protocols (e.g. hand hygiene, medication safety, surgical safety).
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 Review and assess hospital compliance with national patient safety goals (e.g. WHO, JCI, or local health authority standards).
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 </ul>
 
 
 3. Compliance &amp; Accreditation
 
 
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 Ensure hospital practices align with national and international standards (e.g., MoPH, JCI, ISO)
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 Perform compliance audits on medical records, infection control, consent processes, and other regulated areas.
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 Review environmental safety measures.
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 Audit documentation, incident reports and corrective actions for regulatory compliance.
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 4. Reporting &amp; Documentation:
 
 
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 Prepare detailed audit reports with findings, risk assessments and recommendations.
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 Track corrective actions and verify their implementation and effectiveness.
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 Present findings to hospital leadership and line manager.
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 Qualifications:
 
 
 <ul>
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 Education:
 
 Bachelor&rsquo;s degree in Nursing or Medical degree, Health Sciences, Healthcare Administration, or related field (Master&rsquo;s preferred).
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 Certifications:
 
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 Patient Safety Certification (e.g. CPPS) is a plus
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 Internal Auditor Certification (ISO or equivalent) preferred
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 Experience:
 
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 Minimum 3&ndash;5 years of experience in quality management, clinical auditing, or healthcare compliance.
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 Experience in a JCI-accredited hospital or healthcare setting is an advantage.
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 </ul>
 
 
 Skills &amp; Competencies:
 
 
 <ul>
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 Strong knowledge of healthcare quality standards and patient safety principles
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 Strong understanding of healthcare risk management
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 Familiarity with accreditation frameworks (e.g. JCI, ISO, local health authority)
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 Analytical and detail-oriented with excellent report writing skills
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 Strong communication and interpersonal skills
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 Ability to manage multiple audits and prioritize tasks
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 Proficient in Microsoft Office, audit tools, and healthcare data systems
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 </ul>
</div>

Director Audit and Compliance – Clinical & Patient Safety

SunRise Oncology Center

Job Title: Facility Manager Location: Sunrise Oncology Centre, Navi MumbaiJob Summary The Facility Manager will oversee the overall maintenance, safety, and operational efficiency of the oncology centre. The position ensures that all facility operations support a hygienic, patient-focused, and regulatory-compliant healthcare environment.Key Responsibilities<ul><li>Manage day-to-day facility operations including housekeeping, security, engineering, and maintenance services.</li><li>Ensure compliance with healthcare safety standards, waste management protocols, and statutory regulations.</li><li>Maintain infrastructure, medical equipment upkeep coordination, and periodic preventive maintenance schedules.</li><li>Monitor vendor performance, AMC agreements, and procurement of facility-related supplies.</li><li>Implement operational improvements to enhance patient experience and staff safety.</li><li>Handle emergency response planning, fire safety checks, and risk mitigation activities.</li><li>Prepare operational reports and support budget planning for facility requirements.</li></ul>Qualifications and Skills<ul><li>Bachelor&rsquo;s degree in any related discipline.</li><li>Minimum 2 to 5 years of facility management experience, preferably in a hospital or healthcare environment.</li><li>Strong knowledge of NABH or other healthcare regulatory standards.</li><li>Excellent communication, leadership, and vendor management skills.</li><li>Problem-solving ability with attention to detail.</li></ul>Job Types: Full-time, PermanentPay: &#8377;20,000.00 - &#8377;35,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Experience:<ul><li>Healthcare management: 1 year (Preferred)</li></ul>Work Location: In person

Facility Manager

Hope Care india

Job Opening: Facility Manager &ndash; Hope Care India, New DelhiAbout Us:Hope Care India is a leading psychiatric and de-addiction hospital in New Delhi, committed to holistic mental health care. We focus on creating a safe, structured, and therapeutic environment for our patients, ensuring that both clinical excellence and compassionate care go hand in hand.Position:Facility ManagerLocation:Hope Care India, Chattarpur, New DelhiEmployment Type:Full-TimeKey Responsibilities<ul><li>Oversee daily operations of the hospital facility to ensure a safe, clean, and organized environment.</li><li>Manage maintenance of infrastructure, medical equipment, and utilities.</li><li>Coordinate housekeeping, security, and support staff to maintain smooth operations.</li><li>Ensure compliance with hospital safety, hygiene, and regulatory standards.</li><li>Monitor budgets, procurement, and vendor contracts related to facility management.</li><li>Support the clinical team by ensuring that the environment meets the needs of psychiatric and de-addiction care.</li><li>Implement policies and processes to improve operational efficiency and patient experience.</li></ul>Qualification &amp; Experience<ul><li>Bachelor&rsquo;s degree in Facility Management, Hospitality, Engineering, or related field.</li><li>3&ndash;7 years of experience in hospital or healthcare facility management preferred.</li><li>Strong leadership, planning, and organizational skills.</li><li>Knowledge of safety standards, biomedical equipment maintenance, and hospital regulations.</li><li>Ability to handle emergencies calmly and efficiently.</li></ul>Salary &amp; Benefits<ul><li>Competitive salary: &#8377;20,000 &ndash; &#8377;40,000/month (based on experience).</li><li>Paid leaves and health benefits.</li><li>Opportunity to lead and grow in a specialized mental health facility.</li><li>Supportive, professional, and collaborative work environment.</li></ul>Why Join Hope Care India<ul><li>Be part of a mission-driven psychiatric and de-addiction hospital.</li><li>Work in a structured, professional environment that values efficiency, safety, and patient care.</li><li>Lead a team that directly impacts patient recovery and hospital operations.</li></ul>How to ApplySend your CV to hr@hopecareindia.comor WhatsApp your resume to 8007833885 with the subject line:&ldquo;Application for Facility Manager &ndash; Hope Care India&rdquo;Job Type: Full-timePay: &#8377;30,000.00 - &#8377;50,000.00 per monthWork Location: In person

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