patient scheduler

Minnesota Oncology

<div>Overview:
<p></p><div>
Are you ready to take the next step in your professional journey? At Minnesota Oncology, we believe that our people are our greatest asset, and we are committed to fostering a diverse and inclusive workplace where everyone can thrive. We are constantly on the lookout for talented individuals who are passionate, driven, and eager to make a difference.</div><div></div><p><br>
Come join this dynamic team who is passionate about providing exceptional care to our patients.</p><p></p><p><b><br>
Why Work for Us?</b></p><p><b><i>
We offer a competitive benefits package that includes -
</i></b></p><ul><li>Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance</li><li>
Generous Paid Time Off (PTO)</li><li>
Free Short-term and Long-term Disability Coverage</li><li>
401k plan with company contribution</li><li>
Wellness program that rewards you practicing a healthy lifestyle</li><li>
Tuition Reimbursement</li><li>
Employee Assistance Program and Discount Program to some of your favorite retailers</li><li>
Free Parking</li><li>
Career Growth and Development</li><li>
Supportive Team and Resources</li></ul>
Responsibilities:
<ul><li>Answers all incoming calls; assesses callers&rsquo; needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner.</li><li>
Schedules outpatient appointments/testing/surgeries and hospital admissions upon request. Obtains necessary pre-certification as required.</li><li>
Schedules patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For new and or referred patients, sets up in system with appropriate documentation and coding. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.</li><li>
Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR).</li><li>
Collects co-pays, deductible and other out of pocket amounts at time of visit.</li><li>
Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.</li><li>
Arranges for patients to have financial counseling as needed.</li><li>
Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.</li><li>
Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.</li><li>
Prepares correspondence, memos, forms and other typing as requested by supervisor.</li><li>
Communicates to patient about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed</li><li>
Responsible for follow up on all pre-operative tests to ensure cleared for surgical procedure and communicates with physician and patients if further testing is required before surgery is performed.</li><li>
Responsible for scheduling post-operative follow up appointments with Physicians.</li><li>
Where applicable, basic understanding of medical terminology for tests and surgical procedures, including coding and ability to look up codes specific to diagnosis, surgery and scheduling procedure.</li></ul><div><b>
SALARY LEVEL:</b></div><div></div><div><br>
$20.00 - $27.00 per hour</div>
Qualifications:
<ul><li>High School Diploma or Equivalent is Required</li><li>
Basic Computer Skills</li><li>
1+ years of healthcare scheduling experience, preferably in a surgical setting</li></ul><div><b>
ADDITIONAL ATTRIBUTES:</b></div><ul><li>
Ability to Multi-task</li><li>
Can Successfully Prioritize Tasks</li><li>
Strong Organizational Skills</li><li>
Ability to work Independently and Collaboratively</li><li>
Self-Starter</li><li>
Versatility</li><li>
Strong Customer Service Skills</li><li>
Detail-Oriented</li></ul><div><b>
PHYSICAL DEMANDS:</b></div><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.</div><div></div><div><b><br>
COMPETENCIES:</b>
</div><ul><li>Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; is regarded as reliable resource in the technical/functional area; accesses and uses other expert resources when appropriate</li><li>
Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.</li><li>
Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.</li><li>
Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them</li><li>
Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.</li></ul><div><b>
WORK ENVIRONMENT:</b></div><div>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.</div><div></div><div><b><br>
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.</b></div></div>

New Patient/Surgical Scheduler

Energy Employee Services, LLC

<p><b>About Us</b></p><p>We are a compassionate, patient-centered home health care company committed to delivering high-quality care and supporting our dedicated staff. We believe that strong communication, flexibility, and teamwork are the backbone of excellent service&mdash;and we&rsquo;re looking for a Scheduler who embodies those values.</p><p><b>Overview</b><br/>As our Home Health Scheduler, you&rsquo;ll be the central hub of our care coordination efforts. You&rsquo;ll manage the daily scheduling of patient visits, working closely with a diverse team of caregivers, nurses, and administrative staff. This role is fast-paced, dynamic, and absolutely vital to our operations.</p><p>This position is in office and requires a high level of responsiveness and availability across varying hours.</p><p><b>Responsibilities</b></p><ul><li>Coordinate and maintain schedules for all patient visits</li><li>Communicate promptly with staff regarding schedule changes, updates, and urgent needs</li><li>Collaborate with the Clinical Assistant to ensure coverage and continuity of care</li><li>Respond quickly and professionally to staff inquiries and last-minute adjustments</li><li>Maintain accurate documentation of schedules and staffing assignments while maintaining HIPAA compliance</li><li>Participate in on-call rotation as needed</li></ul><p><b>Qualifications</b></p><ul><li>Proven ability to thrive in a fast-paced, high-volume environment</li><li>Exceptional communication and interpersonal skills</li><li>Strong organizational and multitasking abilities</li><li>A flexible schedule and willingness to be on-call</li><li>Comfort working with a wide range of personalities and professionalism levels</li><li>Prior experience in home health or healthcare scheduling preferred</li><li>Reliable internet connection and ability to work independently from a remote location</li></ul><p><b>If you are </b>a natural problem-solver who stays calm under pressure, enjoys building relationships and keeping things running smoothly, takes pride in being the go-to person for coordination and clarity and want to make a meaningful impact in the lives of patients and caregivers, then apply for this position.</p><p>Job Type: Full-time</p><p>Pay: $18.00 - $21.00 per hour</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>Location:</p><ul><li>Clearwater, FL 33758 (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>Clearwater, FL 33758 (Preferred)</li></ul><p>Work Location: In person</p>

Medical Scheduler / Office Assistant- Home Health Care

Starlink Qatar

<div>
 <p>
  We are seeking a detail-oriented and customer-focused
  <strong>
   Call Center / Scheduler
  </strong>
  to join our healthcare team. The ideal candidate will support appointment coordination and patient communication in a fast-paced medical environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Handle inbound and outbound calls related to patient appointments and scheduling
  </li>
  <li>
   Coordinate and confirm medical appointments with patients and healthcare providers
  </li>
  <li>
   Maintain accurate records of patient interactions and scheduling updates
  </li>
  <li>
   Provide clear and professional communication regarding appointment details and instructions
  </li>
  <li>
   Support front-office and administrative coordination as needed
  </li>
  <li>
   Ensure timely follow-up on missed appointments or schedule changes
  </li>
  <li>
   Deliver a high standard of customer service aligned with healthcare protocols
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Minimum
   <strong>
    2 years of experience
   </strong>
   in a call center, scheduling, or customer service role (healthcare experience preferred)
  </li>
  <li>
   <strong>
    Bachelor&rsquo;s degree or Diploma
   </strong>
   in any relevant field
  </li>
  <li>
   Strong communication skills in
   <strong>
    Arabic and English
   </strong>
   (Arabic speakers required)
  </li>
  <li>
   Good computer literacy and ability to work with scheduling systems or CRM tools
  </li>
  <li>
   Strong attention to detail and organizational skills
  </li>
  <li>
   Ability to work in a fast-paced, service-driven environment
  </li>
  <li>
   Professional, patient, and customer-oriented attitude
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Skills
  </strong>
 </p>
 <ul>
  <li>
   Experience in a medical clinic, hospital, or healthcare contact center
  </li>
  <li>
   Familiarity with appointment management systems
  </li>
  <li>
   Ability to manage multiple tasks and prioritize effectively
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  If you&rsquo;re passionate about delivering excellent patient service and have strong coordination skills, we&rsquo;d love to hear from you.
 </p>
</div>


Call Center Agents

Prestige Staffing

<div>
 <strong>
  Job Title
  <br/>
  <br/>
 </strong>
 Scheduler
 <br/>
 <br/>
 <strong>
  Pay
  <br/>
  <br/>
 </strong>
 $19 - $22 per hour (contract)
 <br/>
 <br/>
 <strong>
  Location
  <br/>
  <br/>
 </strong>
 On-site &ndash; no remote options
 <br/>
 <br/>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 Seeking a dedicated Scheduler to support internal medicine appointments within a fast-paced healthcare environment. The ideal candidate will possess strong scheduling experience, excellent phone skills, and proficiency with electronic medical records and MS Office tools. This role emphasizes professional communication, patience, and a patient-centered approach. It offers a stable, steady pace in a beautiful office setting, perfect for individuals who thrive in a respectful and high-standard work environment. This position is a three-month contract with potential for extension.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven scheduling experience in a healthcare setting
  </li>
  <li>
   Excellent phone communication skills with a professional, patient demeanor
  </li>
  <li>
   Familiarity with EMR systems, specifically eClinicalWorks
  </li>
  <li>
   Proficiency in Microsoft Office suite
  </li>
  <li>
   Ability to pass a background check and drug screening
  </li>
  <li>
   Strong organizational and interpersonal skills
  </li>
  <li>
   Dedicated, reliable, and able to focus on the task at hand
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage scheduling for internal medicine appointments via phone and electronic systems
  </li>
  <li>
   Provide exceptional customer service to patients and staff
  </li>
  <li>
   Maintain accurate records within the EMR system
  </li>
  <li>
   Coordinate with clinical staff to ensure smooth scheduling workflows
  </li>
  <li>
   Uphold high standards of professionalism, patience, and confidentiality
  </li>
  <li>
   Support clinic operations as needed, while adhering to the clinic&rsquo;s standards of care and service
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Rewarding work environment with a focus on patient care
  </li>
  <li>
   Beautiful office setting in a slower-paced, concierge medicine atmosphere
  </li>
  <li>
   Opportunity to work with long-tenured staff and established patients
  </li>
  <li>
   Supportive team that values professionalism and high standards
  </li>
  <li>
   No opportunity for growth; ideal for someone seeking a stable, predictable schedule focused on work and home life
   <br/>
   <br/>
  </li>
 </ul>
 #ZR-rep
 <br/>
 <br/>
</div>


Scheduler

North Dallas Urology Associates-McKinney

<p><b>Job Overview</b><br/>We are seeking a highly organized and detail-oriented Surgical Scheduler to join our healthcare team. The ideal candidate will manage surgical appointment scheduling, coordinate with medical staff, and ensure seamless communication between patients and providers. This role requires proficiency with electronic health record (EHR) systems, strong knowledge of medical terminology, and excellent administrative skills to support efficient clinic operations and patient care. Prior experience in a medical office environment, especially within surgical or specialty clinics, is preferred. The Surgical Scheduler will play a vital role in maintaining accurate documentation, verifying insurance information, and supporting overall office management.</p><p><b>Responsibilities</b></p><ul><li>Schedule surgeries and procedures accurately within EMR systems such as Epic, eClinicalWorks, and other EHR platforms.</li><li>Coordinate with physicians, patients, and insurance providers to confirm appointment details and ensure proper documentation review.</li><li>Verify insurance coverage and benefits, including Medicare and other third-party payers, ensuring all necessary authorizations are obtained prior to procedures.</li><li>Manage patient intake processes, including collecting medical history, updating records, and ensuring compliance with HIPAA regulations.</li><li>Assist with billing processes related to surgical procedures by understanding CPT coding, ICD-10 coding standards, and medical billing procedures.</li><li>Maintain accurate medical records and documentation related to scheduling, patient information, and procedural notes.</li><li>Provide exceptional patient service by answering multi-line phone systems professionally, managing appointment changes, and providing clear communication regarding surgical schedules.</li><li>Support office management tasks such as filing, data entry (including 10-key typing), and maintaining organized patient files.</li><li>Collaborate with clinical staff to facilitate care plans and ensure timely preparation for upcoming surgeries or procedures.</li><li>Uphold confidentiality standards in accordance with HIPAA guidelines while handling sensitive health information.</li></ul><p><b>Requirements</b></p><ul><li>Proven experience in medical scheduling within a healthcare setting; clinic or dental office experience is highly desirable.</li><li>Familiarity with EMR/EHR systems such as eCW.</li><li>Knowledge of medical terminology including ICD-10 codes, CPT coding standards for surgical procedures, and insurance verification processes.</li><li>Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel), typing (10-key), and familiarity with health information management software like eClinicalWorks.</li><li>Excellent organizational skills with attention to detail for documentation review and accurate record keeping.</li><li>Exceptional communication skills with professional phone etiquette; bilingual abilities are a plus.</li><li>Ability to work efficiently in a fast-paced environment while managing multiple priorities effectively.</li><li>Knowledge of HIPAA regulations to ensure patient confidentiality at all times. This position offers an opportunity to be part of a dedicated healthcare team committed to providing exceptional patient care through efficient scheduling and administrative support.</li></ul><p>Job Type: Full-time</p><p>Pay: From $23.00 per hour</p><p>Work Location: In person</p>

Surgical Scheduler

Arizona Center for Cancer Care

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Under the direction of the surgeon, the medical assistant surgery scheduler performs surgery scheduling and various routine clerical tasks. The surgery scheduler oversees insurance inquiries; performs pre-authorization reviews and explains deductible and payments if necessary; and schedules surgery time with hospital. Works closely with clinic lead and other members of the office to trouble-shoot and resolve problems, maintains positive relationships with patients, family members and other visitors, and fellow employees.
 <br/>
 <br/>
 <strong>
  Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Record patients' medical history, vital statistics, or information such as test results in medical records.
  </li>
  <li>
   Interview patients to obtain medical information and measure their vital signs, weight, and height.
  </li>
  <li>
   Accompanying patients to the appropriate exam room; assisting patients as needed with walking, transfers, dressing, and preparing them for the physician.
  </li>
  <li>
   Assisting and Caring for Others &mdash; providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  </li>
  <li>
   Documenting/Recording Information &mdash; entering, recording, storing, or maintaining information in written or electronic form.
  </li>
  <li>
   Getting Information &mdash; observing, receiving, and otherwise obtaining information from all relevant sources.
  </li>
  <li>
   Communicating with Supervisors, Peers, Patients, and Physicians &mdash; providing accurate messages/instructions by telephone, in written form, e-mail, or in person.
  </li>
  <li>
   Interacting with Computers &mdash; Using computers and electronic medical records to enter data, or process information.
  </li>
  <li>
   Cleaning according to scheduled maintenance program and keeping appropriate records; managing inventory of supplies; assisting with the ordering of patient care supplies, restocking treatment rooms, exam rooms, and procedure room.
  </li>
  <li>
   Monitor and track prescription sent as eRX and refill requests.
  </li>
  <li>
   Prepare treatment rooms for patient examinations, set up instruments and equipment according to department protocol.
  </li>
  <li>
   Fill out lab requisition for pathology and call for pick up at lab where patients insurance is accepted.
  </li>
  <li>
   Perform patient blood draw.
  </li>
  <li>
   Send orders for labs, imaging, referrals or Meds to appropriate facilities when ordered by provider.
  </li>
  <li>
   When providers order STAT requests: calling and scheduling for the patient before they leave our office. Calling insurance to request prior authorization as necessary.
  </li>
  <li>
   Monitor biohazard and sharps daily according to OSHA.
  </li>
  <li>
   Restock, manage and check expiration dates for all supplies in rooms and storage rooms.
  </li>
  <li>
   Answer clinical phone calls.
  </li>
  <li>
   Checks phone messages hourly and return all calls before lunch, midafternoon, and prior to leaving for the day.
  </li>
  <li>
   Ensure that post-operative/post procedure appointments are prepared with patient pathology/lab reports.
  </li>
  <li>
   Accurately relay messages/instructions to patients/families
  </li>
  <li>
   Complete forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics, managing charts to ensure information is complete and filed appropriately.
  </li>
  <li>
   Surgery scheduler sees all patients prior to patient checkout.
  </li>
  <li>
   Coordinates arrangements for surgical assistants, special equipment and surgical materials. Organizes schedules and ensures that there are no physician or equipment conflicts.
  </li>
  <li>
   Promptly and efficiently responds to patient and physician inquiries, scheduling requests, and updating information.
  </li>
  <li>
   Provides necessary information related to the surgery to the surgeon, OR/Hospital and patient.
  </li>
  <li>
   Handles correspondence related to surgery to and from surgical patients, OR/Hospital, outside physicians and insurance companies.
  </li>
  <li>
   Provides detailed explanation to patients about insurance coverage and costs associated with their procedure.
  </li>
  <li>
   Acts as intermediary between patient and surgeon and as primary contact for surgical patients and hospital.
  </li>
  <li>
   Provides education concerning patient responsibilities.
  </li>
  <li>
   Prepare all FMLA paperwork and notify patients when complete.
  </li>
  <li>
   Comply with all AZCCC policies and procedures.
  </li>
  <li>
   Maintains strict confidentiality related to medical records and other data.
  </li>
  <li>
   Works shifts as assigned. Scheduled shifts/locations will rotate according to clinic needs.
  </li>
  <li>
   Performs other duties as directed by providers and practice administrator.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Direct reports
  <br/>
  <br/>
 </strong>
 N/A
 <br/>
 <br/>
 <strong>
  Working Conditions/ Physical Requirements
  <br/>
  <br/>
 </strong>
 Able to work 40 hours per week
 <br/>
 <br/>
 Medical office setting
 <br/>
 <br/>
 Ability to see details at close range
 <br/>
 <br/>
 Ability to listen and understand information through spoken words and sentences.
 <br/>
 <br/>
 Ability to read and understand information in writing
 <br/>
 <br/>
 Ability to communicate information in speaking so others will understand
 <br/>
 <br/>
 Sitting for long periods of time
 <br/>
 <br/>
 Daily uses of hands to type, file, and write/sign documents
 <br/>
 <br/>
 Minimum lifting requirements of 25 pounds to move office supplies
 <br/>
 <br/>
 <strong>
  EEO Statement
  <br/>
  <br/>
 </strong>
 Arizona Center for Cancer Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 <br/>
 <br/>
 This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent required
  </li>
  <li>
   Successful completion of a medical assistant program
  </li>
  <li>
   Experience working in a surgical clinic preferred
  </li>
  <li>
   Computer experience with EMR knowledge
  </li>
  <li>
   Professional appearance
  </li>
  <li>
   Strong medical terminology
  </li>
  <li>
   Must demonstrate excellent phone etiquette and exceptional customer service skills.
  </li>
  <li>
   Excellent work ethic, including integrity, positive attitude, productive, organized, treats leadership with respect, excellent attendance, continuously learning and willing to ask for assistance.
  </li>
  <li>
   Ability to work efficiently and effectively in a detail oriented, fast-paced setting.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Licensure/Certification
  <br/>
  <br/>
 </strong>
 Medical Assistant Certification/Diploma
 <br/>
 <br/>
 Valid CPR certification
</div>


Medical Assistant Surgery Scheduler

Faith Regional Health Services

<div><p><b>Work Status Details </b><b>: </b>Full Time | 80.00 Hours Every Two Weeks
<br>
<b>Exempt from Overtime </b><b>: </b>Non-Exempt
<br>
<b>Shift Details </b><b>: </b>Monday-Thursday 8:00a-4:30p, Friday 8:00a-3:00p
<br>
<b>Department </b><b>: </b>General Surgery | <b>Reports To: </b>Clinic Manager-OB/GYN<br>
</p><p></p><br>
<p><b>The mission of Faith Health is to serve Christ by providing all people with exemplary medical services in an environment of love and care.
</b></p><p>Summary:<br>
<br>
</p><div><p>Schedules and registers all patients in order for the patient flow to run efficiently . Performs a wide variety of clerical functions that require the application of independent judgment . Sets the atmosphere in the office with good public relation skills . Works closely with the staff sharing the responsibility of the day-to-day operation . Performs duties and responsibilities according to job description, physician and director's direction, following department policies and procedures with the knowledge and understanding required to complete duties as assigned . Work will include the operation of standard office equipment and respon sible contacts with the public.
</p></div><p></p><div><p>The listing of job duties contained in this job description is not all inclusive . Duties may be added or subtracted at any time due to the needs of the organization.<br>
</p></div><p></p><br>
<p>Responsibilities:<br>
<br>
</p><div><p>1. Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone; answers inquiries or refer questions to other staff members.
</p></div><p></p><div><p>2. Receives calls at physician office(s) determining the nature of the business and directs callers to destination. Taking messages and relaying them to the correct channel.
</p></div><p></p><div><p>3. Remind providers of scheduled meetings and appointments.
</p></div><p></p><div><p>4. Schedule appointments with clients or customers by computer, phone, and mail or in person and reschedule when necessary.
</p></div><p></p><div><p>5. Record time and date of appointment, maintaining a precise daily time schedule of all patients and routes it to all necessary person or areas.
</p></div><p></p><div><div><p>6. Accurately maintains patient records by:
</p></div><div><ul><li><p>Preparing a patient record for each new clinic patient.
</p></li></ul></div><div><ul><li><p>Ensuring all patients complete registration form(s).
</p></li></ul></div><div><ul><li><p>Asking patient questions making sure no changes have occurred since they were seen last and ensuring correct patient identity and information by direction communication.
</p></li></ul></div><div><ul><li><p>Completing patient registration in the computer system.
</p></li></ul></div><div><ul><li><p>Ensuring current patient information by having patients sign and date registration information every 6 months to 1 year. Obtain copies of their insurance cards every time they see the doctor.
</p></li></ul></div><div><ul><li><p>Ensure current copies of all insurance information are obtained at each patient visit.
</p></li></ul></div><p></p><div><p>7. Demonstrate a working knowledge of CPT and ICD coding.
</p></div><p></p><div><p>8. Demonstrate ability to recognize collectible amounts upon completion of client's visit and collecting payments for all copays or outstanding balances.
</p></div><p></p><div><p>9. Provide patients with required or requested information.
</p></div><p></p><div><p>10. Balance petty cash on a daily basis .
</p></div><p></p><div><p>11. Order office supplies.
</p></div><p></p><div><p>12. Ensure all correspondence, lab reports, X-ray reports, etc. are placed in patient records and communicated to providers.
</p></div></div><p></p><div><p>13. Prepare and mail all results.
</p></div><p></p><div><p>14. Open, sort and deliver department mail.
</p></div><p></p><div><p>15. Release medical records with signed authorization to do so.
</p></div><p></p><div><p>16. In some clinic locations, staff may be required to perform scribe duties for the provider including documentation in electronic medical record . May be required to transcribe physicians&rsquo; dictation.
</p></div><p></p><div><p>17. Ensure confidentiality of all patient information, particularly all information considered to be protected healthcare information.
</p></div><p></p><div><p>18. Perform duties and responsibilities according to clinic manager or provider direction, following department policies and procedures with the demonstrated knowledge and understanding required to complete duties as assigned or requested.
</p></div><p></p><div><p>19. Answers telephone and provides information in accordance with established procedures.
</p></div><p></p><div><p>20. Demonstrate the ability to cross-train to more than one specialty or clinic.
</p></div><p></p><div><p>21. F aith Health Physician Services Float &ndash; Will be required to float to clinics as needed.<br>
</p></div><br>
<p>Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary.
</p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
<br>
</p><p></p><br>
<p>Other information:<br>
<br>
</p><div><p><b>Job Requirements:
</b></p></div><div><p>The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required .
</p></div><p></p><div><p><b>EDUCATION </b><b>(Minimum Requirements for Position </b><b>):
</b></p></div><div><p>GED or High School Diplomarequired.
</p></div><p></p><div><p><b>Previous </b><b>Experience Requirements:
</b></p></div><div><p><b>EXPERIENCE:
</b></p></div><div><p>Previous clinical experiencepreferred.
</p></div><div><p>Previous healthcare experiencepreferred.
</p></div><p></p><div><p><b>Skills/Knowledge Requirements:
</b></p></div><div><p><b>SKILLS (If Applicable </b><b>):
</b></p></div><div><p>Language Skills &ndash; Ability to read, write, speak, and understandt he English language required.
</p></div><p></p><div><p>Computer Skills &ndash; Ability to use computers and related t echnology efficiently required.
</p></div><p></p><div><p>Customer Servicerequired.
</p></div><div><p>Time Management &ndash; Ability to manage time and tasks efficientlyrequired.
</p></div><div><p>Interpersonal Skills &ndash; Ability to socially interact and communicate with others in a positive and professional manne r required.
</p></div><p></p><div><p><b>KNOWLEDGE (If Applicable </b><b>):
</b></p></div><div><p>Patient rights, safety practices, infection control practicesand risk management principles required.<br>
</p></div><p></p><br>
<p><b>Faith Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.</b></p></div><p></p>

Support Specialist-General Surgery-Faith Health

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