patient scheduler

Baptist Health System KY & IN

<div>Summary
Job Description:
Baptist Health is looking for a Patient Access Scheduler to join our team in Louisville, KY!
Patient Access Schedulers are responsible for scheduling patients for diagnostic tests and procedures as ordered by referring physicians (generally via Epic, fax or telephone). The Patient Access Scheduler will handle a large volume of
 
incoming calls or faxes and schedule multiple procedures within multiple departments. This person will be the first point of contact with patients or physician offices and must ensure their needs are met. This person will be working in a fast-paced environment where they will be expected to display expert customer service and communication skills to properly assist patients or office staff. They are responsible for informing patients and/or physician staff of the proper preparation and instructions for the tests ordered and identify any recertifications/authorizations/referrals they need to acquire. Must maintain effective communication with the patient, physician offices and ancillary departments within the hospital. Pre-registration, insurance verification and benefit evaluation prior to appointment is imperative. Responsible for obtaining orders for all scheduled appointments prior to service.
Requirements
<ul><li>High School diploma or equivalent
</li></ul><ul><li>Must type 45-50 wpm
</li></ul><ul><li>Registration or Scheduling Experience Preferred
</li></ul>Work Experience
Education
<h3 class="jobSectionHeader">If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
</h3><h3 class="jobSectionHeader">Baptist Health is an Equal Employment Opportunity employer.</h3></div>

Patient Access Scheduler

Open Door Health Services

<div>
 
 Department/Location:
 
 Scheduling and Live Ops
 
 
 
 Reports To:
 
 Scheduling and Live Ops Manager
 
 
 
 Classification:
 
 Non-Exempt | Full Time
 
 
 
 Schedule:
 
 Monday &ndash; Friday, 8a to 5p
 
 
 
 Open Door Health Services is seeking a full-time Scheduler at 333 S. Madison St. in Muncie, Indiana.
 
 
 
 
 Overview
 
 
 
 As an Open Door Scheduler, you will be part of a supportive, interdisciplinary team providing high-quality, compassionate support to individuals and families. Schedulers perform a variety of patient focused duties including answering incoming calls, directing calls, scheduling patient appointments, and confirming patient appointments. You will work closely with medical staff and to ensure flow and accuracy of scheduling meets patient and clinic&rsquo;s needs.
 
 
 As a Federally Qualified Health Center, Open Door Health Services provides comprehensive primary, urgent, preventive, and select specialty services and social support programs for individuals and families, regardless of their ability to pay. Our patients represent diverse backgrounds, life experiences, capacities, and orientations.
 
 
 
 Location
 
 
 
 This position is located at 333 S. Madison St. After successful training, this role does have potential for hybrid remote work.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 In this role, you will:
 
 
 <ul>
 <li>
 Handle scheduling responsibilities including answering multi-line phones, entering patient data, and managing provider schedules in the EMR system.
 </li>
 <li>
 Coordinate patient appointments (scheduling, confirming, and rescheduling) to support smooth clinic operations.
 </li>
 <li>
 Follow insurance guidelines, communicate scheduling issues to management, and document patient concerns for clinical staff.
 </li>
 <li>
 Maintain strict patient confidentiality while supporting overall clinic goals of improving community well-being.
 </li>
 <li>
 Exercise strong communication, organization, customer service, problem-solving skills, and the ability to work independently under pressure.
 
 
 
 </li>
 </ul>
 
 Successful candidates will:
 
 
 
 <ul>
 <li>
 Demonstrate a commitment to ethical, inclusive, and patient-centered care.
 </li>
 <li>
 Exhibit Open Door values: Esteeming the Team, Maximizing Potential, Doing the Right Thing, Choosing Compassion, and Encouraging Uniqueness
 </li>
 <li>
 Be able to react calmly in emergency situations.
 </li>
 <li>
 Be able to read, understand, and follow detailed written and oral communication.
 </li>
 <li>
 Be able to learn to use and update electronic health records and other online systems.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High School diploma or GED equivalency preferred.
 </li>
 <li>
 Telephone and contact center experience necessary.
 </li>
 <li>
 Medical office experience is a plus.
 
 
 
 </li>
 </ul>
 
 About Open Door
 
 
 
 For more than 50 years, Open Door Health Services has provided friendly, expert, patient-centered care for East Central Indiana residents, with or without insurance. Services are offered at multiple locations in Muncie and Anderson, Indiana. We are strongly guided by our mission, vision, and values in all we do.
 
 
 
 Mission:
 
 Our mission is to improve the quality of life of others. We strive to create a better life and future for others, and ourselves, by enhancing the communities where we live, work, and play.
 
 
 
 Vision:
 
 Open Door Health Services is the preferred partner in East Central Indiana for improving the well-being of individuals and the communities in which they live.
 
 
 
 Values:
 
 Esteem the Team
 
 
 <ul>
 <li>
 Maximize Potential
 </li>
 <li>
 Do the Right Thing
 </li>
 <li>
 Choose Compassion
 </li>
 <li>
 Encourage Uniqueness
 
 
 
 </li>
 </ul>
 
 Open Door offers:
 
 
 
 <ul>
 <li>
 An excellent benefit package covering your medical, dental, and vision needs
 </li>
 <li>
 Competitive pay
 </li>
 <li>
 Supportive team environment
 </li>
 <li>
 PTO and vacation time
 </li>
 <li>
 Opportunities for learning and career growth
 
 
 
 </li>
 </ul>
 
 Physical And Environmental Requirements
 
 
 
 <ul>
 <li>
 Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to clinic environment.
 </li>
 <li>
 Requires corrected vision and hearing to normal range or use of approved adaptive equipment.
 </li>
 <li>
 Requires standing, walking or sitting for long periods of time. Occasional bending, stretching or lifting up to 40 pounds.
 </li>
 <li>
 Requires the ability to work under stressful situations.
 </li>
 </ul>
</div>

Scheduler

Florida Optical Enterprises

Job Summary We are seeking a dynamic and organized Appointment Scheduler to join our healthcare team. In this vital role, you will be the first point of contact for patients and providers, ensuring smooth and efficient scheduling of appointments. Your proactive communication skills and attention to detail will help enhance patient experience, streamline clinic operations, and support overall practice productivity.Responsibilities<ul><li>Manage appointment scheduling for pur optometrist using electronic health record (EHR)</li><li>Verify patient insurance coverage</li><li>Coordinate appointment times with patients, providers, and support staff to optimize clinic flow and reduce wait times.</li><li>Pre-appointment</li><li>Handle patient inquiries via multi-line phone systems with professional phone etiquette; reschedule or cancel appointments as needed.</li><li>Maintain detailed records of scheduled appointments, cancellations, no-shows, and follow-up needs in compliance with HIPAA regulations.</li><li>Assist with administrative tasks such as filing, data entry, updating patient information in office management software.</li><li>Proven experience in medical scheduling within a healthcare setting or optometry clinic environment.</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Appointment Scheduler

Upperline Health

<div>ABOUT US

A Specialty Path to Good Health

Upperline Health Tennessee is the nation&rsquo;s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.

Triage is temporary.

Treatment is transformative.

Upperline Health providers coordinate patients&rsquo; care among a team of specialists &ndash; physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients&rsquo; immediate and long-term health needs.

We put patients at the center of value-based care. 


BENEFITS

Comprehensive benefit options include medical, dental and vision, 401K and PTO. 


ABOUT THE CALL CENTER SCHEDULER

Upperline Health is looking for a professional and engaging Call Center Scheduler to answer a high volume of incoming phone calls and schedule new &amp; existing appointments for all Upperline Health clinic locations.

This position is remote based and available to candidates located in Alabama. 


WHAT YOU&rsquo;LL DO
<ul>
<li>Answer, orient, and greet patients over the phone in an enthusiastic manner - 100% of work time spent is answering calls and scheduling appointments</li>
<li>Determine appropriate clinic location and schedule patients into Vision system accordingly</li>
<li>Obtain required demographic, insurance, and eligibility information and accurately document in Vision system to ensure proper filing of claims</li>
<li>Verify if the patient&rsquo;s insurance requires a pre-certification and begin the referral process</li>
<li>Maintain professional working relationship with all contacts, both internal and external</li>
<li>Provide timely responses to all verbal and written inquiries regarding patient accounts</li>
<li>Respond to voicemails and online requests within 1 hour of the patients&rsquo; messages</li>
<li>Exhibit a patient demeanor and strong customer service attitude at all times</li>
</ul>
QUALIFICATIONS OF THE CALL CENTER SCHEDULER
<ul>
<li>High School graduate and formal training from a vocational school or equivalent</li>
<li>1+ years&rsquo; experience in a similar call center or centralized scheduling setting</li>
<li>Strong written and verbal communication skills</li>
<li>Ability to multi-task and work under deadlines with urgency</li>
<li>Knowledge of general medical terminology and managed care functions</li>
<li>Working knowledge of electronic health records (EHR), Vision system, &amp; MS Office (word, outlook, teams</li>
</ul>
COMPENSATION

Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience

Job Type: Full-time</div>

Call Center Scheduler

HonorHealth

<div>Primary City/State:
MOB - 8435 N Pima Center Pkwy
Category:
Patient Services
Shift:
Day
Department:
Orthopedics-Pima Center
Great care starts with great people. (Like you.)
At HonorHealth, you&rsquo;ll find something special. From humble beginnings in 1927 to one of Arizona&rsquo;s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most &mdash; caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:
 Job Summary
 
A SR Scheduler-Surgical acts as first point of contact to all customers and is responsible for all areas of departmental activities including scheduling of new and established appointments for various high level medical, radiology and surgical procedures. This job will help prepare and educate patients for their preoperative procedures, coordinates procedure/operating rooms, schedules of specialists/surgeons, and assistants needed for the procedure. Gathers and records financial and insurance information. Performs a variety of diversified administrative duties for the department as requested and consistently demonstrates positive customer service skills.
 
Essential Functions
 
<ul><li>Schedules surgeries and high level procedures according to procedure and knowledge of physician privileges, block times (when appropriate), acquiring pertinent patient data, and verification of physician requests. May identify variances, opportunities and addresses areas of concern to ensure appropriate and accurate charging for surgical services. May post and process surgical charges, including the utilization of materials, supplies and implantable devices (and related regulatory information) into the designated computer system as necessary to remain within hospital guidelines and performs journaling by entering/transcribing data as needed.</li>
<li>Registers patients, gathers demographic, medical and financial information critical to overall patient care and reimbursement. Determines insurance coverage and obtains prior approval for preoperative testing to comply with payor contract requirements avoiding non-compliant penalties to patient, hospital and physicians. Contacts appropriate surgical patients to schedule preoperative classes, education, and testing appointments (if applicable). Processes pre-registration accounts 24 &ndash; 48 hours prior to patient&rsquo;s admission and initiates patient&rsquo;s medical record. Distributes registration documents to appropriate staff/department. Obtains signatures for patient medical authorization and financial responsibility.</li>
<li>Verifies material resources, instruments, and equipment are available to provide optimal physician and patient care. Provides coordination and information to all disciplines and departments to ensure efficient and effective workflow. Coordinates surgery and procedures schedule with appropriate department/anesthesia office according to departmental guidelines. Runs daily reports to meet the defined needs of the management team, such as charge audit and charge capture reports, etc. Performs other duties as assigned.</li>
</ul>Education
 
<ul><li>Associate's Degree in related healthcare field. Medical terminology with specialization in operating room and or central supply - Preferred</li>
<li>High School Diploma or GED - Required</li>
</ul>Experience
 
<ul><li>1 year of related experience in healthcare related scheduling/clerical with ICD10, CPT coding and knowledge of health care plan requirements - Required</li>
<li>2 years 2 to 3 years&rsquo; experience as a scheduler in the healthcare field - Preferred</li>
<li>Other Operating Room experience preferred. Previous data entry/data management experience - Preferred</li>
</ul>Licenses and Certifications
 
<ul><li>May require completion of medical terminology class within 6 months of hire - Required</li></ul> 
We're all in for your career.</div>

Sr. Surgery Scheduler Sports Medicine

Texas Oncology

<div>
 
 Overview
 
 
 
 
 The US Oncology Network
 
 is looking for a
 
 Scheduler
 
 to join our team at
 
 Texas Oncology
 
 . This full-time position will support our
 
 DFW West Region
 
 clinics
 
 .
 
 Hours are 8:30a-5:00p, Monday through Friday. Travel will be as needed within the DFW Metroplex.
 
 
 
 The
 
 
 US Oncology Network
 
 is one of the nation&rsquo;s largest networks of community-based oncology physicians dedicated to advancing cancer care in America.
 
 The
 
 
 US Oncology Network
 
 is supported by
 
 McKesson
 
 Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.
 
 
 
 Texas Oncology
 
 is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today&mdash;at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve &ldquo;More breakthroughs. More victories.&rdquo; &reg; in their fight against cancer. Today,
 
 Texas Oncology
 
 treats half of all Texans diagnosed with cancer on an annual basis.
 
 
 
 Why work for us?
 
 
 
 Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.
 
 
 
 What does the Scheduler Do?
 
 
 
 Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and timely manner. Answers all incoming calls and directs calls to appropriate personnel. Serves as a liaison between patient and medical staff. May include outside scheduling and/or surgical scheduling responsibilities. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
 
 
 
 Responsibilities
 
 
 
 
 The essential duties and responsibilities (including but not limited to):
 
 
 
 <ul>
 <li>
 Answers all incoming calls; assesses callers&rsquo; needs and directs to appropriate personnel and pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner.
 </li>
 <li>
 Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For new and or referred patients, sets up in system with appropriate documentation and coding. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
 </li>
 <li>
 Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR).
 </li>
 <li>
 Collects co-pays, deductible and other out of pocket amounts at time of visit.
 </li>
 <li>
 Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
 </li>
 <li>
 Arranges for patients to have financial counseling as needed.
 </li>
 <li>
 Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
 </li>
 <li>
 Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
 </li>
 <li>
 Prepares correspondence, memos, forms and other typing as requested by supervisor.
 </li>
 <li>
 May schedule outpatient appointments/testing/surgeries and hospital admissions upon request. Obtains necessary pre-certification as required.
 </li>
 <li>
 May communicate to patient about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed
 </li>
 <li>
 May be responsible for follow up on all pre-operative tests to ensure cleared for surgical procedure and communicates with physician and patients if further testing is required before surgery is performed.
 </li>
 <li>
 May be responsible for scheduling post-operative follow up appointments with Physicians.
 </li>
 <li>
 Where applicable, basic understanding of medical terminology for tests and surgical procedures, including coding and ability to look up codes specific to diagnosis, surgery and scheduling procedure.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 The ideal candidate for the Scheduler role will have the following background and experience:
 
 
 
 
 Level 1
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required.
 </li>
 <li>
 Position is entry level and requires 0-3 years&rsquo; experience preferably in a medical office setting.
 </li>
 <li>
 Knowledge of medical terminology and coding a plus.
 </li>
 <li>
 Must have excellent communication skills, written and verbal.
 </li>
 <li>
 Proficiency in Microsoft Office (Outlook, Word, Excel) required
 
 
 </li>
 </ul>
 
 Level 2
 
 (in addition to level 1 requirements)
 
 
 <ul>
 <li>
 Minimum three years office experience, preferably in a medical office setting.
 
 
 </li>
 </ul>
 
 Level Sr
 
 (in addition to level 1 and 2 requirements)
 
 
 <ul>
 <li>
 Minimum five years office experience, preferably in a medical office setting.
 </li>
 <li>
 Knowledge of medical terminology and coding required.
 
 
 </li>
 </ul>
 
 Physical Demands
 
 
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.
 
 
 
 Competencies
 
 
 
 <ul>
 <li>
 Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; is quick learner in the technical/functional area; accesses and uses other expert resources when appropriate
 </li>
 <li>
 Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.
 </li>
 <li>
 Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty
 </li>
 <li>
 Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.
 </li>
 <li>
 Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.
</div>

Float Scheduler- Fort Worth, Tx

Keck Medicine of USC

<div>The Scheduler performs clerical and communication functions in the department/clinic. She/He schedules patient appointments and provides courteous reception in the department/clinic. He/She answers phones and registers new patients. Various office duties including but not limited to filing and sorting. Reviews new patient referrals/authorization for adequate coding. Performs new patient registration, insurance verification, and scheduling as necessary. Must work with any and every physician in the Department/Clinic.
 
 
The Scheduler will be the first point of contact for all patients providing a consistent superior customer service experience in accordance with the Center's mission and vison. This position demonstrates excellent customer services techniques, meets and greets patients; answers patient calls; identifies and clarifies patients' needs and desires, confirms patient's identity and eligibility, obtains required signatures from patients, schedule patients for appointments, and answering patient's questions.
Essential Duties:
<ul><li>Acts as the positive &ldquo;face&rdquo; of the Health Center as the main point of contact for participants and families
</li><li>Support center operations by greeting and checking in patients at the front desk, scheduling appointments, and other front desk functions
</li><li>Schedules appointments, confirms patient availability and properly reviews appointment date, time, location, and provider name with caller for accuracy
</li><li>Act as an advocate/liaison for patients and the Health Center and continuum of care as appropriate
</li><li>Answer telephone promptly and in a polite professional manner. Direct calls to other departments as needed.
</li><li>Use sound judgement in handling calls, especially with upset patients. Understanding of when to escalate calls.
</li><li>Maintain all delegated worklists (tasks) through the electronic medical record
</li><li>Effective, efficient and safe use of equipment.
</li><li>Handles patient requests and questions appropriately
</li><li>Provides benefit plan and eligibility information to participants, providers, unions, employers and others
</li><li>Adheres to the Culinary Health Center and Jayakumar NV PC policies and procedures.
</li><li>Perform duties as care coordinator when assigned.
</li><li>Other duties as assigned.
</li></ul>Required Qualifications:
<ul><li>Req High school or equivalent
</li></ul><ul><li>Req Understanding of medical terminology
</li><li>Req Ability to interview patients and interface with physicians, nurses and other professional staff.
</li></ul>Preferred Qualifications:
Pref 1 year One (1) year working in a customer service (preferably in a medical environment). 
<ul><li>
</li></ul> 
Required Licenses/Certifications:
<ul><li>Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
</li></ul>The hourly rate range for this position is $21.00 - $27.01. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. 
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu . Inquiries will be treated as confidential to the extent permitted by law.
<ul><li>Notice of Non-discrimination
</li><li>Employment Equity
</li><li>Read USC&rsquo;s Clery Act Annual Security Report
</li><li>USC is a smoke-free environment
</li>Digital Accessibility 
<li>
</li></ul>If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
https://wd5.myworkday.com/usc/d/inst/1$9925/9925$146218.htmld</div>

Scheduler - LV Craig Family Medicine Clinic - Full Time 10 Hour Rotating Shift (Non-Exempt) (Non-Union)

Search 9577+ Patient scheduler jobs near you this May. New roles added regularly across leading industries. Apply today.