patient scheduling coordinator

North Bay Ambulatory Surgery Center

Overview We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our ambulatory surgery center team. The front desk coordinator is responsible for coordinating all aspects of patient surgical scheduling, ensuring accuracy of appointments, helping to gather insurance information, and communication between patients, physicians, anesthesia, and facility staff. The ideal candidate thrives in a fast-paced healthcare environment, has excellent customer service skills, and can manage multiple priorities efficiently.Duties<ul><li>Schedule surgical procedures accurately and efficiently within EMR system according to physician and facility availability. The EMR system used is (SIS) Surgical Information System.</li><li>Coordinate operating room schedules, surgeon block times, and procedure dates.</li><li>Coordinate with surgeons&rsquo; offices regarding case details, special equipment, implants, and scheduling changes.</li><li>Verify receipt of all required documentation, including:</li><li>Physician orders</li><li>History &amp; Physical</li><li>Consent forms</li><li>Insurance authorizations</li><li>Pre-op testing/results</li><li>Maintain detailed records of scheduled procedures, CPT (Current Procedural Terminology) codes, ICD-10 diagnosis codes, and other relevant medical coding information for billing purposes.</li><li>Coordinate schedule changes, cancellations, and urgent add-on cases.</li><li>Collaborate with clinical staff to ensure patient readiness and case preparedness.</li><li>Track incomplete documentation and follow up with physician offices promptly.</li><li>Ensure compliance with facility policies, HIPAA regulations, and accreditation standards</li><li>Assist with front office administrative tasks as needed.</li></ul>Experience<ul><li>Prior experience in a medical office setting or healthcare environment is essential; ambulatory experience is highly preferred.</li><li>Demonstrated proficiency with EMR systems such as Epic, HST, or SIS is preferred.</li><li>Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment; clerical experience including filing, data entry, and document management is advantageous.</li><li>Exceptional customer service skills with a professional demeanor; bilingual abilities are a plus to assist diverse patient populations.</li><li>Familiarity with health information management practices including HIPAA compliance ensures confidentiality of sensitive patient data.</li><li>Computer literacy in Microsoft Office Suite (Word, Excel) along with experience using multi-line phone systems enhances daily workflow efficiency. Join us in delivering outstanding surgical care through precise scheduling and compassionate support! This role offers a fulfilling opportunity for motivated professionals eager to make a difference in patient lives while working within a collaborative healthcare environment.</li></ul>Pay: $25.00 - $30.00 per hourWork Location: In person

Front Desk Coordinator

Advanced Urology

<div>Job Title &ndash; Position Description: Patient Representative I/Scheduling Coordinator
Reports to: Team Lead
MISSION
The Patient Representative I is responsible for assisting patients by navigating communications and processes related to access to care and clinical management, while effectively working with departments across the organization. They serve as the first point of contact and take ownership of patient requests to deliver an excellent patient experience.
OUTCOMES<ul><li>
Accurately identifies and responds to the patients needs with an appropriate sense of urgency and enthusiasm.</li><li>
Using excellent customer service skills, communicates in an effective and professional manner across all modalities.</li><li>
Ensure optimal customer service by utilizing provided feedback to enhance patient experience.</li><li>
Utilize departmental and interdeparmental resources to determine appropriate actions required in order to satisfy patient need.</li><li>
Adequately communicate through various electronic sources including, but not limited to, Electronic Medical Record (EMR), email, and online chat platforms.</li></ul>
COMPETENCIES
Job Related Competencies:<ul><li>
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</li><li>
Demonstrates Self Awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.</li><li>
Resourcefulness: Securing and deploying resources effectively and efficiently.</li><li>
Tech Savvy: Anticipating and adopting innovation in business building digital and technology applications.</li></ul>
Cultural Competencies:
Advanced Values:<ul><li>
People<ul><li>
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives</li></ul></li><li>
Heart<ul><li>
Patient Focus: Building strong patient relationships and delivering patient centric solutions</li></ul></li><li>
Service<ul><li>
Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity</li></ul></li><li>
Excellence<ul><li>
Cultivates Innovation: Creating new and better ways for the organization to be successful</li></ul></li></ul>
Behaviors:<ul><li>
Being Resilient:<ul><li>
Rebounding from setback and adversity when facing difficult situations</li></ul></li><li>
Self-Development:<ul><li>
Actively seeking new ways to grow and be challenged using both formal and informal development challenges</li></ul></li><li>
Optimizes Work Processes:<ul><li>
Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement</li></ul></li><li>
Professional Communication:<ul><li>
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, while maintaining a professional appearance and tone</li></ul></li></ul> 
QUALIFICATIONS
Basic Qualifications:
Education:<ul><li>
High School Diploma or GED</li></ul>
Previous, Job Relevant Work Experience: Level 1<ul><li>
2 years of recent customer service experience, involving direct interaction with customers</li><li>
Typing Speed: 50 Words Per Minute, minimum</li></ul>
Previous, Job Relevant Work Experience: Level 2<ul><li>
2 years of recent customer service experience, involving direct interaction with customers</li><li>
2-3 years of call center experience</li><li>
Typing Speed: 50 Words Per Minute, minimum</li></ul>
Preferred Qualifications:
Previous, Job Relevant Work Experience:<ul><li>
3+ years of customer experience</li><li>
Working experience in call center setting</li><li>
Working experience in healthcare setting</li><li>
Working knowledge of healthcare insurance benefits</li><li>
Fluent in Spanish</li></ul></div>

Call Center - Patient Representative I/Scheduling Coordinator

<div>Job Title &ndash; Position Description: Patient Representative I/Call Center Scheduling Coordinator
Reports to: Team Lead
 MISSION
The Patient Representative I is responsible for assisting patients by navigating communications and processes related to access to care and clinical management, while effectively working with departments across the organization. They serve as the first point of contact and take ownership of patient requests to deliver an excellent patient experience.
OUTCOMES<ul><li>
Accurately identifies and responds to the patients needs with an appropriate sense of urgency and enthusiasm.</li><li>
Using excellent customer service skills, communicates in an effective and professional manner across all modalities.</li><li>
Ensure optimal customer service by utilizing provided feedback to enhance patient experience.</li><li>
Utilize departmental and interdeparmental resources to determine appropriate actions required in order to satisfy patient need.</li><li>
Adequately communicate through various electronic sources including, but not limited to, Electronic Medical Record (EMR), email, and online chat platforms.</li></ul>
COMPETENCIES
Job Related Competencies:<ul><li>
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</li><li>
Demonstrates Self Awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.</li><li>
Resourcefulness: Securing and deploying resources effectively and efficiently.</li><li>
Tech Savvy: Anticipating and adopting innovation in business building digital and technology applications.</li></ul>
Cultural Competencies:
Advanced Values:<ul><li>
People<ul><li>
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives</li></ul></li><li>
Heart<ul><li>
Patient Focus: Building strong patient relationships and delivering patient centric solutions</li></ul></li><li>
Service<ul><li>
Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity</li></ul></li><li>
Excellence<ul><li>
Cultivates Innovation: Creating new and better ways for the organization to be successful</li></ul></li></ul>
Behaviors:<ul><li>
Being Resilient:<ul><li>
Rebounding from setback and adversity when facing difficult situations</li></ul></li><li>
Self-Development:<ul><li>
Actively seeking new ways to grow and be challenged using both formal and informal development challenges</li></ul></li><li>
Optimizes Work Processes:<ul><li>
Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement</li></ul></li><li>
Professional Communication:<ul><li>
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, while maintaining a professional appearance and tone</li></ul></li></ul> 
QUALIFICATIONS
Basic Qualifications:
Education:<ul><li>
High School Diploma or GED</li></ul>
Previous, Job Relevant Work Experience: Level 1<ul><li>
2 years of recent customer service experience, involving direct interaction with customers</li><li>
Typing Speed: 50 Words Per Minute, minimum</li></ul>
Previous, Job Relevant Work Experience: Level 2<ul><li>
2 years of recent customer service experience, involving direct interaction with customers</li><li>
2-3 years of call center experience</li><li>
Typing Speed: 50 Words Per Minute, minimum</li></ul>
Preferred Qualifications:
Previous, Job Relevant Work Experience:<ul><li>
3+ years of customer experience</li><li>
Working experience in call center setting</li><li>
Working experience in healthcare setting</li><li>
Working knowledge of healthcare insurance benefits</li><li>
Fluent in Spanish</li></ul></div>

Patient Representative I/Call Center Scheduling Coordinator

GrowEdgeX Private Limited

We are looking for a Patient Care Coordinators with a medical background (DPT / healthcare-related education) to support coordination with our US-based therapists and patient scheduling operations.Job DetailsLocation: Onsite &ndash; Near Thokar, LahoreShift: 6.30pm-3.30am (Mon-Sat)Responsibilities:<ul><li>Coordinate patient care services &amp; schedules</li><li>Communicate with patients, caregivers &amp; clinical staff</li><li>Assist with onboarding &amp; documentation</li><li>Maintain records in EMR systems</li><li>Follow up on visits, referrals &amp; authorizations</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree</li><li>0-1 years of Experience, Freshers with health-care degrees can apply</li><li>Strong English communication skills</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Supportive team environment</li><li>Growth &amp; training opportunities</li></ul>Send Your Resume to:Email: hr@growedgex.com or via WhatsApp at: +92 309 9578124Work Location: In person

Patient Care Coordinator (Medical Background)

Pathway Dental Group

BACK OFFICE DENTAL ASSISTANT &mdash; CAREER OPPORTUNITY, NOT JUST A JOBPathway Dental Group &middot; Full-time &middot; No nights, no weekends, no holidaysWe'll be honest with you upfront: this role takes real effort. The opportunity here is genuine &mdash; career growth, leadership paths, great hours, and a team that actually has your back &mdash; but it has to be earned. If you're looking for that, keep reading.SOUND FAMILIAR?<ul><li>Working for a dentist who yells at staff and makes the day feel impossible?</li><li>Burning through your PTO every time the doctor takes a day off?</li><li>Stuck in retail or another healthcare role working nights, weekends, and every holiday?</li><li>In a job with no growth path &mdash; no matter how hard you work?</li><li>Experienced in dental but tired of practices that do things the old way and won't budge?</li><li>Ready for a career change but not sure where to start or if anyone will take a chance on you?</li></ul>We hear this from almost every candidate. We've built our practice intentionally around fixing exactly these things.WHAT MAKES US DIFFERENT✓ Banker's hours &mdash; Mon 8&ndash;5, Tue&ndash;Thu 7&ndash;4, Fri 7&ndash;1. Done.✓ You keep your paid time off &mdash; our doctors' schedules don't cost you yours.✓ A respectful, professional culture &mdash; full stop.✓ Patients who remember you, thank you, and come back because of you.✓ Fully paperless, digital office with CT, panoramic x-ray, and oral cancer screening technology.✓ Multiple specialty services &mdash; always something new to learn.WE WILL TRAIN THE RIGHT PERSON &mdash; BUT WE NEED YOU TO BE READY TO MATCH OUR EFFORTOur First 400 program is a structured path designed for people entering dental from other careers. It's a real foundation &mdash; not a shortcut. We've seen people thrive and build long-term careers through it. We've also seen people underestimate what it takes.This is for you if: you're coachable, you show up with energy, and you're genuinely excited about building something &mdash; not just escaping something.If you already have dental experience &mdash; great. But we need people who can adapt and embrace how we do things here, not just default to old habits from a different practice.WHERE THIS ROLE CAN TAKE YOUChairside assisting &middot; Treatment planning &middot; Patient scheduling &middot; Back office flow &middot; Cross-training rotations &middot; Leadership roles &middot; Team lead opportunities &middot; Specialty service trainingWe rotate team members through our office &quot;zones&quot; weekly &mdash; so you're always learning and never stagnant. Growth here is real, not a promise on a job posting.FULL BENEFITS✓ Medical &amp; dental insurance✓ 401K with employer contributions✓ Paid vacation &amp; sick time✓ CE stipends✓ Team bonus program✓ Licensing support if neededOUR HIRING PROCESSWe don't make fast decisions &mdash; and we don't want you to either. You'll actually meet the team before you decide. We'll respect your timeline for a professional exit from your current role, and we'll make sure day one is set up for your success. This goes both ways.TO APPLY, PLEASE SUBMIT:Your resume, a cover letter, and answers to the following questions:1. After exploring our website, what stood out to you about how we approach patient care &mdash; and why does that resonate with you?2.Tell us about a time you had to learn something completely new in a job or in life &mdash; what was your approach, and how did it go?3. Please confirm you are able to work our full-time hours (Mon 8&ndash;5, Tue&ndash;Thu 7&ndash;4, Fri 7&ndash;1).4. Currently our Lompoc office is open 4 days a week. Please confirm you can work in one of our other locations on this day.We look forward to hearing from you!Pay: $20.22 - $30.61 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Free parking</li><li>Health insurance</li><li>On-the-job training</li><li>Opportunities for advancement</li><li>Paid sick time</li><li>Paid time off</li><li>Profit sharing</li><li>Referral program</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Please confirm you have a xray license</li><li>Please confirm you have a coronal polishing license</li><li>Please provide the answers to the 4 questions listed in the job description</li></ul>Work Location: In person

Lead Dental Assistant

Anderson Integrative Medicine

Front Desk Receptionist / Patient Services Coordinator (Part-Time)Integrative Medicine Practice Part-Time: Approximately 20 Hours per Week Opportunity for Additional Hours and Professional GrowthWe are a patient-centered integrative medicine clinic seeking a friendly, organized, and dependable Front Desk Receptionist / Patient Services Coordinator to join our team. Our practice specializes in osteopathic and hormone-focused care, emphasizing personalized medicine and exceptional patient experiences.This role is ideal for someone who enjoys building positive relationships with patients, managing a variety of administrative responsibilities, and contributing to the success of a growing healthcare practice.Key ResponsibilitiesFront Desk &amp; Patient Experience<ul><li>Welcome patients and visitors in a warm, professional manner.</li><li>Answer incoming phone calls and respond to patient inquiries.</li><li>Check patients in and out for appointments.</li><li>Schedule, reschedule, and confirm appointments.</li><li>Maintain a clean, organized, and welcoming reception area.</li></ul>Scheduling &amp; Practice Coordination<ul><li>Manage provider schedules and appointment availability.</li><li>Coordinate follow-up appointments and patient reminders.</li><li>Maintain appointment waitlists and assist with schedule optimization.</li><li>Communicate scheduling updates and changes to patients.</li></ul>Medical Records &amp; Administrative Support<ul><li>Update and maintain patient demographic information.</li><li>Scan, upload, and organize documents within the electronic medical record (EMR) system.</li><li>Process incoming faxes, mail, and correspondence.</li><li>Assist with medical record requests and general office administration.</li><li>Ensure all patient information is handled confidentially and in compliance with HIPAA requirements.</li></ul>Insurance &amp; Billing Support<ul><li>Verify insurance eligibility and benefits.</li><li>Assist with basic billing inquiries and payment processing.</li><li>Collect patient payments and provide receipts.</li><li>Maintain accurate payment records and assist with basic reconciliation tasks.</li><li>Escalate complex billing or insurance issues to appropriate staff members.</li></ul>Qualifications<ul><li>Previous experience as a receptionist, administrative assistant, medical office assistant, or customer service representative preferred.</li><li>Strong organizational and multitasking abilities.</li><li>Excellent verbal and written communication skills.</li><li>Comfortable learning and using EMR systems and office software.</li><li>Ability to work independently with strong attention to detail.</li><li>Professional demeanor and commitment to patient confidentiality.</li></ul>Preferred Qualifications<ul><li>Experience in a medical, wellness, integrative, or holistic healthcare setting.</li><li>Familiarity with insurance verification and basic medical billing processes.</li><li>Knowledge of HIPAA privacy and confidentiality requirements.</li></ul>What We Offer<ul><li>Supportive and collaborative work environment.</li><li>Meaningful work helping patients achieve their health and wellness goals.</li><li>Flexible part-time schedule.</li><li>Opportunity for increased hours and expanded responsibilities as the practice grows.</li><li>Exposure to integrative and personalized healthcare practices.</li></ul>How to ApplyPlease submit your resume and a brief cover letter describing your relevant experience and interest in working in an integrative medicine practice.We look forward to learning more about you and how you can contribute to our team.One additional suggestion: including a pay range (for example, &quot;$18&ndash;$24/hour depending on experience&quot;) typically increases application rates and can help attract candidates whose expectations align with the role.i need this to be catered to add a little bit of billing phone callsIf the position will include some patient billing calls and insurance-related outreach, you can strengthen the posting by making that responsibility more explicit while keeping it as a secondary function. Here's how I would revise the relevant sections:Insurance, Billing &amp; Patient Account Support<ul><li>Verify insurance eligibility and benefits prior to appointments.</li><li>Contact insurance companies regarding coverage, benefits, claim status, and basic billing questions.</li><li>Make occasional outbound calls to patients regarding account balances, payment arrangements, billing inquiries, and payment reminders.</li><li>Collect patient payments and provide receipts.</li><li>Maintain accurate payment records and assist with basic account reconciliation.</li><li>Assist patients in understanding statements and payment options.</li><li>Escalate complex billing, coding, or insurance issues to the appropriate team member.</li></ul>Qualifications<ul><li>Previous experience as a receptionist, administrative assistant, medical office assistant, patient services coordinator, or customer service representative preferred.</li><li>Strong communication skills and comfort speaking with patients by phone regarding scheduling, insurance, and billing matters.</li><li>Experience with insurance verification, patient collections, or medical billing is a plus.</li><li>Ability to handle sensitive financial conversations professionally and courteously.</li></ul>Position Summary (Optional Addition)This role combines front desk reception, patient scheduling, administrative support, and light billing coordination. The ideal candidate is comfortable interacting with patients in person and by phone, assisting with appointment management, insurance verification, and occasional patient account and billing follow-up.Pay: $18.00 - $24.00 per hourWork Location: In person

Front Desk Receptionist

MedSpa Matchmaker

Position SummaryThe Front Desk Coordinator is responsible for owning the operational flow of the clinic from patient arrival through departure. This role serves as the hub of the clinic, ensuring an exceptional patient experience while maintaining operational excellence, schedule efficiency, membership engagement, and inventory accuracy.Key ResponsibilitiesPatient Experience &amp; Front Desk Operations<ul><li>Manage all patient check-in and check-out processes.</li><li>Provide exceptional customer service and create a welcoming environment.</li><li>Answer phones, respond to inquiries, and assist patients with scheduling needs.</li><li>Maintain accurate patient records and documentation.</li></ul>Scheduling &amp; Revenue Optimization<ul><li>Schedule appointments and manage provider calendars.</li><li>Rebook patients according to treatment plans and clinic protocols.</li><li>Monitor daily schedule utilization and fill open appointment slots.</li><li>Support clinic initiatives to improve patient retention and treatment plan compliance.</li></ul>Payment &amp; Membership Management<ul><li>Collect and process payments accurately.</li><li>Educate patients on membership options and benefits.</li><li>Manage membership enrollments, renewals, freezes, and cancellations.</li><li>Support treatment plan conversions and patient retention initiatives.</li><li>Ensure memberships are utilized as a retention and treatment planning tool rather than a discount program.</li></ul>Inventory &amp; Supply Management<ul><li>Conduct routine inventory counts and maintain accurate inventory records.</li><li>Monitor inventory levels and place supply orders as needed.</li><li>Receive, unpack, label, and organize incoming inventory.</li><li>Ensure proper stock rotation and expiration date management.</li></ul>Clinic Operations<ul><li>Execute opening and closing procedures according to company standards.</li><li>Maintain clinic cleanliness, organization, and presentation.</li><li>Ensure all operational policies, procedures, and compliance standards are followed.</li><li>Coordinate daily clinic flow to support providers and maximize efficiency.</li><li>Communicate operational concerns and opportunities for improvement to leadership.</li></ul>Success MetricsPatient Retention &amp; Scheduling<ul><li>Rebooking Rate: 60% or higher</li><li>Schedule Utilization: 75% or higher</li></ul>Inventory Management<ul><li>Inventory Accuracy: 100%</li></ul>Reputation Management<ul><li>Generate 20 new Google Reviews per month per clinic</li><li>Maintain a Google rating of 4.8 stars or higher</li></ul>Required Qualifications<ul><li>Medical spa, aesthetic, cosmetic dermatology, plastic surgery, or related wellness industry experience required.</li><li>Proven sales experience with a demonstrated ability to convert consultations, promote treatment plans, and enroll patients into memberships.</li><li>Previous front desk, patient coordinator, concierge, or customer service experience in a high-touch client environment.</li><li>Strong communication and interpersonal skills.</li><li>Excellent organizational and multitasking abilities.</li><li>Ability to work in a fast-paced, performance-driven environment.</li><li>Proficiency with scheduling, CRM, and point-of-sale systems.</li><li>Detail-oriented with strong accountability and follow-through.</li></ul>Core Competencies<ul><li>Sales &amp; Patient Conversion</li><li>Customer Service Excellence</li><li>Communication</li><li>Organization</li><li>Accountability</li><li>Problem Solving</li><li>Teamwork</li><li>Time Management</li><li>Attention to Detail</li><li>Operational Execution</li></ul>Compensation PhilosophyThis position is ideal for a results-driven professional who thrives in a sales-focused medical aesthetics environment and is passionate about delivering exceptional patient experiences while helping the clinic achieve its growth and retention goals.Pay: $25.00 - $32.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li></ul>Work Location: In person

Search 5710+ Patient scheduling coordinator jobs near you this June. New roles added regularly across leading industries. Apply today.

5710 patient scheduling coordinator jobs Near Me

Front Desk Coordinator

Call Center - Patient Representative I/Scheduling Coordinator

Patient Representative I/Call Center Scheduling Coordinator

Patient Care Coordinator (Medical Background)

Lead Dental Assistant

Front Desk Receptionist

Front Desk Coordinator