patient scheduling coordinator

ROMTech

<div><ul><li>Engage patients with a scripted set of questions.
</li><li>Coordinate patient deliveries and pickups with 3PLs</li><li>
Operate as the direct point of contact for 3PLs on day-to-day basis.</li><li>
Resolve scheduling conflicts and/or complaints as they arise.</li><li>
Collaborate with the regional logistics and warehouses teams.</li><li>
Schedule internal staff according to location and/or workload.</li><li>
Organize workflow and appointments through our ERP.</li><li>
Utilize our ERP to notate details of all internal and external communications.</li><li>
Open communication with other departments for schedule changes to allow for effective time management.</li><li>
Maintain customer confidence and protect Operations by keeping information confidential.</li><li>
Other duties, as assigned.</li></ul><ul><li>
Prior scheduling or dispatch experience, preferred.</li><li>
Experience with logistics, distribution, or transportation, preferred.</li></ul><ul><li>
Phone system network.</li><li>
Customer Service.</li><li>
Computer skills, including Microsoft 365, ERP, preferred.
</li><li>Excellent written and verbal communication skills.</li><li>
Ability to multitask, prioritize, and manage time effectively.</li><li>
Detail oriented &ndash; no really, it&rsquo;s critical to the success of this position!</li><li>
Ability to collaborate inter-departmentally to solve challenges.</li><li>
Interpersonal &ndash; ability to effectively communicate and complete task.
</li><li>Highly organized.</li><li>
Ability to maintain confidentiality of sensitive information.</li><li>
Ability to work independently with minimum supervision.</li></ul></div>

Patient Scheduling Coordinator

USA Clinics Group

<div>Why USA Clinics Group?
Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we&rsquo;ve grown into the nation&rsquo;s largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Our mission is simple: deliver life-changing, minimally invasive care, close to home.
We&rsquo;re building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we&rsquo;re even more excited about what&rsquo;s ahead, and the team we&rsquo;re building to get there. We look forward to meeting you!
Why You'll Love Working with us:
Rapid career advancement Competitive compensation package
Positive, team-oriented environment Work with cutting-ed technology
Make a real impact on patients&rsquo; lives Join a fast-growing, mission-driven company
Position Summary:
Are you a persuasive and results-driven call center professional? As a Bilingual Patient Scheduling Coordinator &ndash; Patient Engagement &amp; Retention, you will play a vital role in connecting patients with essential medical care. In this fast-paced, target-driven environment, you will engage with potential and existing patients, overcome objections, and confidently schedule appointments.
If you thrive in a dynamic setting, enjoy interacting with people, and want to be part of a growing, stable organization&mdash;apply online today!
No medical experience? No problem! We provide comprehensive training to ensure you feel confident in assisting patients effectively.
Position Details:<ul><li>
Location: Northbrook, IL
</li><li>Schedule: Full-time, Monday through Friday</li><li>
Bilingual Requirement: Fluent in English &amp; Polish</li><li>
Compensation: $20-$23hr based on experience and qualifications.</li></ul>
Key Responsibilities: 
<ul><li>
Handle inbound and outbound calls in a high-volume</li><li>
Use persuasive communication techniques to overcome objections and secure patient appointments.</li><li>
Present a positive, professional, and energetic approach to patients.</li><li>
Meet and exceed key performance metrics (KPIs) related to scheduling and retention.</li><li>
Educate patients on services, benefits, and appointment details.</li><li>
Proactively follow up with patients to ensure continued care and appointment attendance.</li><li>
Resolve patient concerns efficiently while maintaining a high level of customer service.</li><li>
Accurately enter patient information and schedule appointments in the system.</li><li>
Work collaboratively with the team to drive patient engagement and retention.</li><li>
Adhere to scripts, decision trees, and compliance protocols.</li><li>
Additional duties as required.</li></ul> 
Requirements 
<ul><li>
Prior experience in customer engagement or a retention-driven call center environment.</li><li>
Strong persuasive skills with the ability to handle objections and convert calls into scheduled appointments.</li><li>
Minimum 1+ years of call center experience in customer service, retention, or a similar role.</li><li>
Exceptional communication skills, both verbal and written.</li><li>
Strong organizational, data entry, and follow-up skills.</li><li>
Proficiency in Word, Excel, and call center systems.</li><li>
Ability to empathize with patients while confidently guiding them toward a solution.</li><li>
Must follow scripts and decision trees as required.</li><li>
Adaptability to a fast-paced, target-driven environment.</li><li>
Regular, consistent, and punctual attendance.</li><li>
Experience in the medical industry is highly preferred.</li></ul>
If you have a persuasive communication style, a passion for customer engagement, and the ability to drive results, we want to hear from you! Apply today to make a difference in patients' lives while growing your career. 
Benefits 
<ul><li>
Health insurance (medical, dental, vision)
</li><li>Retirement Plan
</li><li>Paid time off (PTO) (vacation, sick)</li></ul>
INDM2</div>

Patient Scheduling Coordinator - Polish Speaking

CHRISTUS Health

<div>Description 
Summary:
Coordinator Scheduling Operating Room facilitates a welcome and easy access to the facility and is responsible for establishing an encounter for any patient who meets the guidelines for hospital service. The Coordinator ensures that all data entry is accurate, including demographic and financial information for each account. The Coordinator is responsible for the successful financial outcome of all patient services. The Coordinator communicates directly with patients and families, physicians, and nurses. This Job requires professional appearance, behavior, and good communication skills, along with dependability, flexibility, and teamwork.
This advanced-level position is designed to promote the demonstrated knowledge and competency of the Coordinator Scheduling Operating Room to demonstrate the ability to use good judgment in making independent decisions to resolve customer issues in all routine operations.
Responsibilities: 
<ul><li>Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
</li></ul><ul><li>SCHEDULING
</li><li>Obtains and accurately inputs all required data elements for scheduling and registration, including patient demographics, financial information, guarantor information, and relevant notes associated with the encounter.
</li><li>Data fields include but are not limited to: address, employment, insurance info, nearest relative, guarantor, insurance plan, admitting diagnosis, working diagnosis, and physician information.
</li><li>Prioritizes and completes scheduling in a consistent, courteous, professional, accurate, and timely manner.
</li><li>Review the schedule to ensure accuracy.
</li><li>Ensures each patient is assigned only one medical record number.
</li><li>Select the appropriate patient type based on the department and services required.
</li><li>Documents in account notes.
</li><li>Ensures orders are received and are consistent with tests/procedures.
</li><li>Confirms schedule with each physician daily; confirms a null schedule.
</li></ul><ul><li>CUSTOMER FOCUS
</li><li>Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty.
</li><li>Greets patients courteously and professionally.
</li><li>Calls patients by name.
</li><li>Ask patients if they may have special needs.
</li><li>Represents the Surgery department in a professional, courteous manner at ALL times.
</li><li>Works with other departments to resolve Scheduling issues in a timely and professional manner.
</li></ul><ul><li>ERRORS
</li><li>Makes minimal errors in performing scheduling/insurance verification See Error Policy and Procedure for target error rate percentage.
</li><li>Utilizes education information to reduce error rates.
</li><li>Requests additional education information when necessary.
</li><li>Demonstrates ability to select correct insurance plans.
</li></ul><ul><li>EDUCATION
</li><li>Provides focused education for staff as needed.
</li><li>Coordinate new hire training (if needed)
</li><li>Assure Healthstream education is completed timely.
</li><li>Attends the majority of Direct Connects
</li></ul><ul><li>OTHER
</li><li>Required to assist the hospital in the event of an internal or external disaster.
</li><li>Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change.
</li><li>Supports the department in achieving established performance targets.
</li><li>Completes required training as needed.
</li><li>Performs all other duties as assigned.</li></ul>
Job Requirements: 
Education/Skills
<ul><li>High School diploma or equivalent required.
</li><li>Associate degree preferred with emphasis in Health/business-related field.
</li></ul>Experience
<ul><li>6 months of scheduling experience preferred.
</li></ul>Licenses, Registrations, or Certifications
<ul><li>None required.</li></ul> 

Work Schedule: 
5 Days - 8 Hours
Work Type: 
Full Time</div>

Coordinator Scheduling Operating Room - Neurosurgery

AdvisaCare Home Health Care

<div>Love What You Do (and Who You Support)
We&rsquo;re Hiring a Scheduling Coordinator!
Tired of the chaos? 
Ready to bring structure, support, and connection to your day?
As a Scheduling Coordinator, you&rsquo;ll enjoy: 
✨ A consistent Monday&ndash;Friday schedule (8a&ndash;5p) 
✨ Playing a key role in supporting both clients and caregivers 
✨ Building meaningful relationships through coordination and communication 
✨ Competitive Pay 
✨ Working in a supportive, team-focused environment
Be the reason care runs smoothly &mdash; connecting the right people at the right time. 
Because great care starts behind the scenes, with you.
Apply today &amp; help care happen differently! 
Requirements 
What you&rsquo;ll be doing as a Scheduling Coordinator:<ul><li>
Answer and triage calls from caregivers, clients and prospects</li><li>
Manage client and caregiver schedules to ensure every shift is staffed</li><li>
Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship</li><li>
Maintain compliance with timely reporting systems/processes for accurate billing, payroll and care note submissions</li><li>
Assist with all aspects of office administration</li><li>
Ability to be on-call for after business hour calls and scheduling modifications</li><li>
Willing to work in field as needed- Must have Direct Patient Hands on Care experience</li></ul>
As a Scheduling Coordinator, yu will:<ul><li>
Ensure each patient is getting the unique care that they need, and we know we can deliver</li><li>
Collaborate with the team to offer creative solutions on recruitment practices and ensure above standard outcomes throughout the organization</li><li>
Continue to build and develop a top-flight care team with the ability to communicate effectively to all level of care providers ensuring each and every employee has the best possible experience at AdvisaCare.</li><li>
Build and maintain client relationships by providing daily interaction to continually learn what their needs are and how you can exceed them.</li></ul> 

Benefits 
About You:
You are a disciplined individual who thrives working in a fast- paced environment both Independently and within a team under pressure. Driven to get things done and done right, you take responsibility for your results, are factual, and straightforward while motivating and coaching to build strong relationships. Always looking to grow and further develop your technical expertise, respect authority, and operate within established guidelines. Delightful to work with while working hard and having fun doing it!.
Does this describe you? Then you may be a great fit for AdvisaCare!!
We offer a competitive benefits package including healthcare benefits, PTO, paid Holidays and a 401 K Retirement Plan!
Join the AdvisaCare family and let&rsquo;s make a difference together!</div>

Home Care Scheduling Coordinator

Starkey

<div>At Audibel, a subsidiary of Starkey Hearing Technologies, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on how to choose the best style and technology to enhance their lifestyle.

The Clinical Scheduling Coordinator is responsible for providing a high level of customer service via patient scheduling through the Customer Care Center. The coordinator is responsible for creating a positive first impression and providing a quality patient journey experience. This position will answer inbound calls, schedule hearing care appointments for our clinic network, and address customer concerns. The coordinator must possess the ability to work well as part of a team, being open-minded towards the ideas and views of leads, and providing and receiving feedback.

Our Culture
<ul>
<li>An experienced team built around a culture of professional growth and knowledge-sharing.</li>
<li>We celebrate innovation &ndash; providing our patients with the most innovative technology and the most effective hearing devices.</li>
<li>We serve with passion, purpose and excellence.</li>
<li>Total Team Approach &ndash; Our staff functions together as a cohesive group of hearing professionals.</li>
<li>We coordinate the individual expertise of all staff members to provide the best possible care for our patients.</li>
</ul>
You Will
<ul>
<li>Provide personalized customer service to all patients with an emphasis on scheduling hearing appointments.</li>
<li>Answer inbound calls as well as assist patients who have specific inquiries.</li>
<li>Effectively communicate the benefits of seeking provider care in the clinic.</li>
<li>Practice active listening to better serve patients.</li>
<li>Stay updated on all applicable aspects of hearing profession and gather, comprehend, and interpret basic patient information for marketing purposes.</li>
<li>Use sound judgment in managing difficult patient situations, respond promptly to the needs of the patient, and respond to requests for service/assistance.</li>
<li>Seek out improvement opportunity as well as promote</li>
<li>Update patient management software database with call notes, changes, and the status of each patient.</li>
</ul>
Results &ndash; Performance Measures (How to Measure Success)
<ul>
<li>Provide a quality Patient Journey Experience over the phone ensuring a consistent, timely, courteous and thorough resolution.</li>
<li>Strive to maintain at least an 85% appointment conversion rate.</li>
<li>Attend training on applicable patient management software.</li>
<li>Maintain professionalism with challenging patient interaction</li>
<li>Ensure data accuracy in patient management system regarding all call activity.</li>
<li>Ensure efficient use of wrap up time following each patient call.</li>
</ul>
Minimum education, certification and experience requirements:
<ul>
<li>High School degree required or equivalent work history.</li>
<li>Previous call center experience preferred.</li>
<li>Office/Administrative experience preferred.</li>
</ul>
Knowledge, Skills &amp; Abilities
<ul>
<li>Good computer skills and knowledge of Microsoft Office including Outlook and Excel.</li>
<li>Be adept in using search tools, browsers, and email features.</li>
<li>Familiarity with Microsoft Dynamics CRM.</li>
<li>Ability to organize and multitask between patients, phone, and computer.</li>
<li>Good problem-solving, analytical abilities, communication, organization, and interpersonal skills required.</li>
<li>Friendly, upbeat, and positive attitude as well as the ability to work as part of a team.</li>
<li>Demonstrated ability to follow instruction.</li>
<li>Excellent phone manner and professionalism.</li>
<li>Excellent written and verbal communication skills.</li>
<li>High level of motivation.</li>
</ul>
____________________________________________________

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

#LI-KS2</div>

Clinical Scheduling Coordinator

AdvisaCare

<div>
 
 What's your purpose? Wonder how AdvisaCare fits with your career goals? Apply today and let's explore how we can support you in achieving your goals!
 
 
 
 We are "
 
 GROWING"
 
 fast and our top-flight care team needs your help! As a
 
 Scheduling Coordinator
 
 your work will have a real - world impact with a unique opportunity to make a difference each and every day. If you believe each patient is as unique as the care they need - strive to offer the right care customized to everyone all while honoring his or her preferences, choices, abilities, and specific needs -
 
 "YOU'RE THE ONE"
 
 we're looking for!!
 
 
 
 
 What you'll be doing as a Scheduling Coordinator:
 
 
 
 
 <ul>
 <li>
 Answer and triage calls from caregivers, clients and prospects
 </li>
 <li>
 Manage client and caregiver schedules to ensure every shift is staffed
 </li>
 <li>
 Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship
 </li>
 <li>
 Maintain compliance with time reporting systems/processes for accurate billing, payroll and care note submissions
 </li>
 <li>
 Assist with all aspects of office administration
 </li>
 <li>
 Ability to be on-call for after business hour calls and scheduling modifications
 </li>
 <li>
 Willing to work in field caregiving as needed
 
 
 </li>
 </ul>
 
 
 As a Scheduling Coordinator, here are some things you will tackle:
 
 
 
 
 <ul>
 <li>
 Ensure each patient is getting the unique care that they need, and we know we can deliver
 </li>
 <li>
 Collaborate with the team to offer creative solutions on recruitment practices and ensure above standard outcomes throughout the organization
 </li>
 <li>
 Continue to build and develop a top-flight care team with the ability to communicate effectively to all level of care providers ensuring each and every employee has the best possible experience at AdvisaCare
 </li>
 <li>
 Build and maintain client relationships by providing daily interaction to continually learn what their needs are and how you can exceed them
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High School Graduate or GED
 </li>
 <li>
 Valid Driver's License
 </li>
 <li>
 Work in a team responsibly and independently
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Ability to travel within the service area
 </li>
 <li>
 Ability to pass a drug screen/clear background
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 401K Retirement Plan
 </li>
 <li>
 Ability to earn PTO
 </li>
 <li>
 Medical Benefits Available
 </li>
 <li>
 Excellent Pay / Weekly paychecks
 </li>
 <li>
 Employee Appreciation program
 </li>
 <li>
 Rewarding Work Environment
 </li>
 <li>
 High- tech Clientele
 </li>
 <li>
 Advanced Skilled Training offered
 </li>
 <li>
 Therapy Division
 </li>
 <li>
 24/7 staffing support
 </li>
 </ul>
</div>

Homecare Scheduling Coordinator

Search 10000+ Patient scheduling coordinator jobs near you this March. New roles added regularly across leading industries. Apply today.

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Coordinator Scheduling Operating Room - Neurosurgery

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