patient service associate

NavitasPartners

<div><h1 class="jobSectionHeader">Patient Care Associate (PCA)</h1>

Location: New York, NY

Shift: 11:00 AM &ndash; 7:00 PM | 5 Days per Week
<h2 class="jobSectionHeader">
Job Summary</h2>

The Patient Care Associate (PCA) provides direct patient support and assists the nursing team in delivering high-quality patient care. Responsibilities include monitoring vital signs, assisting with activities of daily living, specimen collection, patient transport, and maintaining a safe and comfortable environment for patients. The ideal candidate will have strong patient care skills, excellent communication abilities, and a compassionate approach to healthcare.
<h2 class="jobSectionHeader">
Required Qualifications</h2>
<ul>
<li>High School Diploma or GED.
</li>
<li>Current AHA Heartsaver or BLS Certification.
</li>
<li>Strong interpersonal and communication skills.
</li>
<li>Ability to work effectively in a fast-paced healthcare environment.
</li>
<li>Physical ability to assist patients with mobility and daily care activities.
</li>
<li>Proficiency in reading, writing, and communicating in English.
</li>
</ul><h2 class="jobSectionHeader">Preferred Qualifications</h2>
<ul>
<li>3&ndash;9 months of healthcare experience.
</li>
<li>Previous experience as a Patient Care Associate, Patient Care Technician (PCT), Nursing Assistant, CNA, or Hospital Assistant.
</li>
<li>Experience with EKGs, specimen collection, and patient observation.
</li>
<li>Experience working in acute care or hospital settings.
</li>
</ul><h2 class="jobSectionHeader">Responsibilities</h2>
<ul>
<li>Monitor and record patient vital signs.
</li>
<li>Assist patients with bathing, feeding, toileting, ambulation, and other activities of daily living.
</li>
<li>Collect specimens and perform clinical support procedures.
</li>
<li>Assist with EKGs, venipuncture, compression devices, and patient preparation.
</li>
<li>Transport patients via wheelchair or stretcher as needed.
</li>
<li>Support dietary services and patient meal distribution.
</li>
<li>Maintain a clean, safe, and organized patient environment.
</li>
<li>Perform patient observation and safety monitoring when required.
</li>
<li>Assist nursing staff with patient care activities and documentation.
</li>
<li>Communicate patient concerns and changes in condition to the healthcare team.
</li>
<li>Perform additional patient support and unit-related duties as assigned.
</li>
</ul>For more details reach at mdeshpande@navitashealth.com

About Navitas Healthcare, LLC: It is a Joint Commission Certified / WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.</div>

Patient Care Associate (PCA) - PCA26-06953

University Pain Medicine Center

<div>
 
 
 Company Description
 
 
 
 
 
 University Pain Medicine Center (New York Pain Medicine Associate) specializes in providing advanced interventional pain management solutions to enhance patients' quality of life. With a focus on minimally invasive techniques, the center aims to diagnose and treat painful conditions while reducing reliance on medications and avoiding major surgeries. Utilizing the latest technologies, treatments include x-ray guided injections, epidurals, nerve blocks, and spinal cord stimulators, all performed in outpatient settings for patient convenience. The team is dedicated to compassionately addressing pain management needs and delivering personalized care in a supportive environment.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 The Physician Assistant will provide clinical support to the medical team in delivering high-quality care for pain management patients. Responsibilities include performing patient evaluations, providing treatment under physician supervision, assisting in minimally invasive procedures, educating patients about treatment plans, and documenting patient records accurately. This is a part-time, on-site role located in New York, NY, requiring direct collaboration with physicians and other clinical staff.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Evaluate, diagnose, and manage patients with orthopedic and spine-related conditions
 </li>
 <li>
 Conduct patient histories, physical exams, and develop treatment plans in collaboration with supervising physicians
 </li>
 <li>
 Assist in surgical procedures, including pre-operative and post-operative care
 </li>
 <li>
 Perform in-office procedures such as joint injections, aspirations, and wound care
 </li>
 <li>
 Order and interpret diagnostic tests including imaging and lab work
 </li>
 <li>
 Provide patient education on treatment plans, rehabilitation, and preventative care
 </li>
 <li>
 Document patient encounters accurately and efficiently in the EMR
 </li>
 <li>
 Collaborate with multidisciplinary teams including physical therapy, pain management, and other specialties
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Active Physician Assistant certification and a valid license to practice in New York state
 </li>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Physician Assistant Studies or equivalent
 </li>
 <li>
 Proficiency in patient evaluation, diagnosis, and documentation
 </li>
 <li>
 Skilled in assisting with interventional pain management procedures
 </li>
 <li>
 Ability to educate patients on treatment plans and provide compassionate care
 </li>
 <li>
 Strong interpersonal, communication, and teamwork skills
 </li>
 <li>
 Experience in pain management or related medical specialties is an advantage
 </li>
 <li>
 Ability to work independently in a fast-paced environment
 </li>
 <li>
 Commitment to patient-centered care and continuous professional development
 </li>
 </ul>
 
 
 
</div>

Physician Assistant

Humana

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
As a Senior Network Performance Professional at Humana, you will play a pivotal role in enhancing provider performance and advancing Humana's mission to deliver high-quality healthcare. You will work with providers to improve their STARs ratings and overall performance through strategic initiatives and strong relationship-building. This role offers a unique opportunity to leverage your expertise in healthcare provider relations to influence operational decisions and support the overall success of the organization. You will report to the Manager, Network Performance.
Key Responsibilities<ul><li>
Recommend execution strategies to providers to advance their goals related to interoperability, quality, value-based arrangements, and risk adjustment strategies</li><li>
Serve as an expert on the Stars/Quality program, educating physician groups on HEDIS, patient safety, and patient experience</li><li>
Actively monitor and analyze provider performance data to identify areas for improvement</li><li>
Act as a liaison for providers to access Humana resources, educating and encouraging providers on the use of self-serve tools</li><li>
Facilitate communication between providers and internal teams to ensure seamless access to necessary resources and support</li><li>
Educate provider groups on reward programs and target metrics and monitor effectiveness of reward programs, collaborating to achieve established goals</li><li>
Resolve provider abrasion issues effectively, ensuring a positive and collaborative relationship between Humana and its providers</li><li>
Partner with internal and cross-functional teams to track and report on market performance, ensuring alignment with organizational goals</li></ul>
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security&mdash;both today and in the future, including:
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities<h1 class="jobSectionHeader"> 
Use your skills to make an impact 

</h1>Required Qualifications<ul><li>
4+ years' experience with Medicare Advantage</li><li>
Understanding of NCQA HEDIS measures, PQA Measures, CMS Star Rating System and CAHPS/HOS survey system</li><li>
Experience building relationships with physician groups and influencing execution of recommended strategy</li><li>
Understanding of Consumer/Patient Experience</li><li>
Understanding of metrics, trends and the ability to identify gaps in care</li><li>
Understanding of and ability to drive interoperability</li><li>
Experience presenting to internal and external customers, including high-level leadership</li><li>
Experience with focus on process and quality improvement</li><li>
Comprehensive knowledge of all Microsoft Office Word, Excel and PowerPoint</li><li>
Must be able to work during 8-5pm EST</li><li>
Travel up to 10%</li></ul>
Preferred Qualifications<ul><li>
Experience with Medicare Risk Adjustment and/or medical coding</li><li>
Progressive experience with interoperability solutions in Healthcare</li><li>
Bachelor's Degree in Business, Finance, Health Care/Administration, RN or a related field</li></ul>
Additional Information
Work-At-Home Requirements<ul><li>
To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:<ul><li>
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.</li><li>
Satellite, cellular and microwave connection can be used only if approved by leadership.</li><li>
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.</li><li>
Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.</li><li>
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information</li></ul></li></ul>
Our Hiring Process
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected, you will receive correspondence inviting you to participate in a HireVue assessment. You will have a set of questions and you will provide responses to each question. You should anticipate this to take about 10-15 minutes. Your answers will be reviewed, and you will subsequently be informed if you will be moving forward to next round.
#LI-LM1
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$78,400 - $107,800 per year 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About us 
</h1>
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Senior Network Performance Professional

Vanguard Dermatology

<div>Position Summary:

We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team. In this vital role, you will ensure seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices and facilities. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.

Pay and Hours:

Pay range is $20 - $22 hourly, hours are Monday - Friday, 8 Hours daily.

Essential Functions:

To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations:
<ul>
<li>Patient Engagement: Greet patients warmly and professionally upon arrival. Manage patient registration and appointment scheduling with the highest level of customer service, ensuring a welcoming and efficient experience.</li>
<li>Clinical Call Coordination: Accurately triage and route clinical calls to the appropriate departments or personnel, ensuring timely and precise resolution of patient inquiries.</li>
<li>Documentation Assistance: Support patients in completing required forms and paperwork, providing clear guidance to ensure accuracy and completeness.</li>
<li>Environment Management: Maintain a clean, organized, and inviting work area and lobby to ensure a positive first impression for patients and visitors.</li>
<li>Issue Escalation: Identify and escalate patient concerns to the appropriate team members or departments to maintain service excellence and satisfaction.</li>
<li>Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners.</li>
<li>Referral and Record Management: Accurately enter referral information, manage patient records, and ensure that all medical charts are up-to-date and readily accessible.</li>
<li>Reliability: Demonstrate consistent attendance and punctuality to support uninterrupted patient care and team collaboration.</li>
<li>Additional Duties: Perform other tasks as assigned by the supervisor to enhance the efficiency and effectiveness of healthcare operations.</li>
</ul>
Knowledge, Skills, &amp; Abilities:
<ul>
<li>High school diploma or equivalent.</li>
<li>0-1 years of customer service experience, preferably in a call center, healthcare, or retail environment.</li>
<li>Proficient in collecting patient payments at the time of service.</li>
<li>Skilled in navigating multiple computer systems simultaneously.</li>
<li>Competent in Microsoft Office applications.</li></ul> 
 
This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence.

Physical and Mental Demands:

The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities:
<ul>
<li>Physical Requirements:</li>
<li><ul><li>Occasionally required to stand, walk, and sit for extended periods.</li>
<li>Use hands to handle objects, tools, or controls; reach with hands and arms.</li>
<li>Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl.</li>
<li>Occasionally lift, push, pull, or move up to 20 pounds.</li>
</ul></li><li>Vision Requirements:</li>
<li><ul><li>Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</li>
</ul></li>
</ul>Note: 
This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.</div>

Patient Services Representative - Front Desk - Sheepshead Bay/Forest Hills, NY

NYU Langone Health

<div>
 1159939_RR00117688 Job ID: 1159939_RR00117688
 
 
 NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
 
 
 
 For more information, go to
 
 
 med.nyu.edu
 
 , and interact with us on
 
 LinkedIn
 
 ,
 
 Glassdoor
 
 ,
 
 Indeed
 
 ,
 
 Facebook
 
 ,
 
 Twitter
 
 
 and
 
 
 Instagram
 
 .
 
 
 
 Position Summary
 
 
 
 We have an exciting opportunity to join our team as a Associate Research Coordinator.
 
 
 In this role, the successful candidate will be responsible for providing basic to moderate range of coordination for Research studies conducted at the Medical Center. Assists with recruitment, enrollment, grant submissions, research data collection and study coordination. Performs intra-operative monitoring and serves as liaison with the IRB and the internal and external funding agencies. Ensures accurate execution of research protocols in accordance with Good Clinical Practices, HIPAA and required obligations to patient/subject, Principal Investigator, research team and sponsor. Interfaces directly with patients/subjects and Principal Investigators in support of the clinical trials if applicable. Works under general supervision.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Study Regulations - Aware of study regulatory status and keeps an up to date copy of regulatory documents. Assists with the informed consent process and ensure that the patient/subject fully understands what is required of them throughout the study. Follows through regularly with the patient/subjects and reminds them of visits and compliance.
 </li>
 <li>
 Clinical Competency: Position may require competency in performing EKG, phlebotomy technique, centrifuge, handling, storing and shipping of specimens. Clinical training and didactic competency tests may be required to perform basic procedures as part of position expectations. In house training and certification will be provided. Other trainings and competencies may be included as required.
 </li>
 <li>
 Continuous Learning: Position requires ongoing continuing education in all areas of research development. It is expected that the employee demonstrates proof of ongoing research education on a yearly basis. Training programs are provided through the SOM.
 </li>
 <li>
 Reporting and Analysis - Gathers and compiles data and assists in consolidating/analyzing data for presentation to sponsoring and regulatory agencies. Provides reports to all necessary parties (e.g., the principal investigator, sponsoring agency, etc.) on the progress of the study as needed. Conduct primary analysis to data collected. Formulates, prepares database and generates preliminary measurement reports for review by the PI.
 </li>
 <li>
 Grants - Assists in the preparation of grant applications and related activities such as developing grants proposals and fund raising activities. Collects and organizes required paperwork for submission if required. Follows up and coordinates resolution of all issues progress reports to the sponsors to fund medical research in the division.
 </li>
 <li>
 Budgets - May develop draft budgets and submit to the Principal Investigator. Assists in the preparation of funding reports to agencies. Helps to identify new potential sponsors/agents for trials and researches as assigned.
 </li>
 <li>
 Participates in special projects and performs other duties as required.
 </li>
 <li>
 Human Subjects' Research - If applicable, updates and submits necessary documents required by the NYU Institutional Board (IRB), NYU Office of Clinical Trials and any other appropriate parties in order to obtain approval to conduct human subjects research. Secures accurate signatures and forwards documents and/or forms to appropriate destination. Might prepare and submit monthly enrollment statistics to the Office of Clinical Trials and provide other information in timely manner, as necessary.
 </li>
 <li>
 Research Activities - Collects patient information for the research project(s). This may include abstraction of data from the patient chart (e.g., laboratory or diagnostic test results, surgical/radiation treatments delivered, adverse drug reactions, etc); abstraction of data for publications, or data collection from outside physicians offices. Uses tools to facilitate data collection (e.g. calendars, schedules, tracking logs, etc). Audits and updates the database or the case report forms. Conducts study visits, obtains and documents information within the time frame specified. Research, collects, compiles and conducts preliminary analyses of data, statistics, and other materials for reports. Conduct preliminary analysis.
 </li>
 <li>
 Recruitment - Screens potential patients/subjects for eligibility to the study and schedules the initial visits. This may include researching and gathering information from the medical record, physician referral, advertisement and directly scheduling a visit to evaluate the patient/subject. Reviews all the elements of the screening process with the Principal Investigator that include but not limited to: inclusion/exclusion criteria, completed informed consent, documentation of the event and the patient/subject willingness to participate in the study.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 To qualify you must have a Bachelor's degree in life sciences, allied health or equivalent in a related discipline and 0-1 years experience or an equivalent combination of education and experience. Effective oral, written, communication, interpersonal skills. Must be able to work under the direction of supervision. Ability to operate research related equipment. Proficiency in using various Microsoft Office applications such as World, Excel, Access, Power Point and Outlook. Familiar with Internet applications. Ability to identify, analyze and solve problems. Time management skills and ability to work well under pressure.
 
 
 
 Preferred Qualifications
 
 
 
 Knowledge of basic medical terminology is preferred. Prior experience working with Research Protocols. Experience working in an academic medical center environment
 
 
 
 Qualified candidates must be able to effectively communicate with all levels of the organization.
 
 
 
 NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
 
 
 NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
 
 
 View Know Your Rights: Workplace discrimination is illegal.
 
 
 NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $66,300.00 - $69,451.20 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
 
 
 To view the Pay Transparency Notice, please click here
</div>

Associate Research Coordinator

City University of New York

<div>Associate Director for Collaborative Strategies and Operations
POSITION DETAILS
The Borough of Manhattan Community College (BMCC), part of the City University of New York (CUNY) system, is a vibrant, pluralistic learning community committed to students' intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member's ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC's motto speaks to this shared sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond.
ASAP supports motivated students earn an associate's degree within three years. The program emphasizes enriched academic, financial, and personal support, including comprehensive and personalized advisement, career development, academic support services, funding for tuition and textbooks and MTA OMNY cards. Reporting to the Director for Recruitment and Program Support, the Associate Director is responsible for engagement programs, support services and operations for over 6,000 students.
<ul><li>Responsible for the supervision of Academic Support Services, Career Development, Engagement, Financial Aid, and Operations</li></ul>
<ul><li>Supervise recruitment, onboarding, training, timesheet processing, and semester schedules for part-time staff &ndash; coaches, tutors and mentors. Serve as liaison to Human Resources.</li></ul>
<ul><li>Create structures to track student participation and evaluate program impact</li></ul>
<ul><li>Supervise the development and implementation of academic and engagement interventions to support the retention of at-risk students</li></ul>
<ul><li>Guide the implementation of academic, professional and personal engagement initiatives to promote student success</li></ul>
<ul><li>Collaborate with the Advisement and Recruitment teams to support the goals and priorities of ASAP</li></ul>
<ul><li>Cultivate professional relationships with college partners to advance engagement strategies for students</li></ul>
<ul><li>Supervise and coordinate communication campaigns for students</li></ul>
<ul><li>Responsible for front desk operations and staff</li></ul>
<ul><li>Supervise the distribution and accounting of all OMNY cards</li></ul>
<ul><li>Responsible for the tracking and distribution of programming materials and office supplies</li></ul>
<ul><li>All other duties assigned by the Director</li></ul>
QUALIFICATIONS
Minimum Qualifications:
Bachelor's Degree and six years' relevant experience required including two years of supervision.
Preferred Qualifications:
<ul><li>Master's preferred with related experience</li></ul>
<ul><li>Experience with program development and implementation</li></ul>
<ul><li>Demonstrated experience with staff supervision and training</li></ul>
<ul><li>Ability cultivate and develop inclusive and equitable working relationships with students, staff, and faculty</li></ul>
<ul><li>Ability to work independently and as part of a team</li></ul>
<ul><li>Strong organizational, problem-solving and interpersonal skills.</li></ul>
<ul><li>Proficiency managing multiple tasks and achieving strict deadlines</li></ul>
<ul><li>Excellent written and verbal communication skills</li></ul>
<ul><li>Computer skills, particularly Microsoft Office (Access and Excel) with an aptitude to learn new systems as needed</li></ul>
<ul><li>Weekly late nights as needed</li></ul>
CUNY TITLE OVERVIEW
Accelerated Study in Associate Programs (ASAP) helps students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and MetroCards for all students. Further information is available at www.cuny.edu/ASAP.
Reporting to the ASAP Director, the ASAP Manager is responsible for the daily administration of ASAP program activities.
<ul><li>Establishes semester block programs and manages and schedules all other academic support activities such as tutoring and workshops</li>
<li>
Supervises planning and implementation of ASAP summer programming, including summer course taking, workshops, and the ASAP summer institute, and other special student activities</li>
<li>
Assists Financial Aid, Registrar, and Bursar in evaluating student eligibility, finalizing registration, and verifying tuition charges</li>
<li>
Assists the ASAP Director with required reporting and collaboration with other college units</li>
<li>
Monitors and assesses data reports on a regular basis to ensure movement towards ASAP success benchmarks and to determine student support needs</li>
<li>
Oversees advisement and delivery of comprehensive support services to ASAP students</li>
<li>
Supervises professional and support staff</li>
<li>
Performs related duties as assigned</li>
</ul>
CUNY TITLE
Higher Education Associate
FLSA
Exempt
COMPENSATION AND BENEFITS
Salary range is $102,408 - $113,982. Salary commensurate with education and experience.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY
For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:
https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&amp;Action=U&amp;FOCUS=Applicant&amp;SiteId=1&amp;JobOpeningId=32347&amp;PostingSeq=1
Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service &ndash;&gt;Careers.
CLOSING DATE
July 1, 2026
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID: 32347
Location: Borough of Manhattan CC
Job Type: Full-Time</div>

Associate Director for Collaborative Strategies and Operations

NYC Health + Hospitals

<div><div><div><h2 class="jobSectionHeader">About NYC Health + Hospitals</h2><div> 
<div><div>
</div>NYC Health + Hospitals/Coler is a certified 815-bed nursing facility with a 5-Star CMS Quality Rating located on Roosevelt Island, nestled between Manhattan and Queens. Coler offers long term and subacute care, rehabilitation, and a dedicated memory care unit, comprised of 150 beds featuring an acclaimed music and memory program. The facility features a robust rehabilitation therapy program with expansive gym space for residents. Coler also offers full time physician staff, psychiatry, dental services, an onsite 8-chair dialysis den for hemodialysis, and on-site medical clinics to meet the clinical needs of its residents.
From more than 600 Nursing Homes in New York, Coler ranks #10 in Newsweek&rsquo;s Best Nursing Homes in New York 2026; earned a high-performance rating for Long-Term Care and Short-term Rehabilitation from U.S. News &amp; World Report&rsquo;s Best Nursing Homes in America 2026; and received a 2024 Silver Beacon Award for Memory Care.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
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Work Shifts</h2><div> 
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</div>8:00 A.M &ndash; 4:00 P.M 
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Duties &amp; Responsibilities</h2><div> 
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</div>Purpose of Position:
This position is an integral part of the health care setting service and the incumbent receives assignments from the appropriate employee in charge of patient and messenger escort, in accordance with the operational procedures determined by health care setting leadership. Transports patients to and from the Nursing Service and all other patient areas for specialized treatment and examinations as a primary function, but will also perform such other duties as required.
Examples of Typical Tasks:
1. Obtains patient escort assignments and schedules from a designated Dispatcher/Supervisor, Service Department and reports to Nurse-in-Charge.
2. Introduces self to patient, explains the nature of the trip, and escorts the patient to and from the Nursing Service to a designated area until someone else assumes responsibility for the patient or given another assignment by the Nursing Supervisor and reports back to the Dispatcher/Supervisor, Service Department.
3. Transports patients by wheelchair, stretcher, bed or stretcher-bed, and escorts ambulatory patients, including those with intravenous apparatus to and from various nursing units, x-ray, scheduled therapies, various clinics, other diagnostic and therapeutic units, transfers, discharges, religious and recreation centers within the healthcare setting, accompany children to school within.
4. Maintains control of patients&rsquo; charts and releases same only to authorized personnel.
5. Maintains records of patient transport activities including the time a patient is picked-up, time of patient&rsquo;s arrival at a specified area and time of patient&rsquo;s return to the Nursing Service.
6. Places patients in and out of wheelchair, stretcher, bed, and morgue tray and obtains assistance, if necessary. Positions patents on tables in such areas as x-ray, P.T., etc. and uses Hoyer lifters and other patient lifting devices.
7. Escorts newly-admitted patients to designated areas in the health care setting complex and assists them in storing their luggage, packages, clothing and other items.
8. Transports bodies and/or assists Mortuary Caretaker in transporting same to the mortuary and places in refrigerator and, when necessary, searches D.O.A.&rsquo;s, completes the required D.O.A.&rsquo;s reports, transports fetus, amputated parts or other specimen to morgue; delivers specimens, charts, x-rays, etc. to and from specified area (such as O.R., wards, laboratories, etc.).
9. Responsible for the ready availability, upkeep and cleanliness of wheelchairs, stretchers, stretcher beds and morgue trays, sterilization of incoming patients&rsquo; clothing and other items, when required.
10. Performs such other duties as are necessary, when assigned (e.g., collect and deliver regular and emergency requisitions for x-ray, electrocardiograph, basal metabolism, physiotherapy and other diagnostic tests and treatments, assists with transporting various equipment and supplies and other messenger assignment).
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Minimum Qualifications</h2><div> 
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</div>Elementary school graduation or equivalent ability to effectively communicate with patients; Ability to keep simple clinical records.
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Benefits</h2><div> 
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</div>NYC Health and Hospitals offers a competitive benefits package that includes:<ul><li>
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week</li><li>
Retirement Savings and Pension Plans</li><li>
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts</li><li>
Loan Forgiveness Programs for eligible employees</li><li>
College tuition discounts and professional development opportunities</li><li>
College Savings Program</li><li>
Union Benefits for eligible titles</li><li>
Multiple employee discounts programs</li><li>
Commuter Benefits Programs</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader">How To Apply</h2><div> 
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</div>If you wish to apply for this position, please apply online by clicking the &quot;Apply for Job&quot; button.</div></div></div></div></div>

Nurse Aide (Transport Escort)

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