patient service associate

Duke Health

<div><p>At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.</p><p><br>
</p><p><b>Patient Revenue Management Organization</b></p>
<p>Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.</p><p></p><p><b><br>
PSA &ndash; Patient Service Associate</b></p><p>
Coordinate and participate in a variety of duties associated with the daily clinic preparation process, patient identification, patient check-in/out, charge posting, cash management, and patient appointment scheduling. This position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.</p><div><b>
Work Performed</b></div><ul><li>
Prepare for clinic visits by reviewing next-day patients and completing next-day preparation activities.
</li><li>Enter pre-visit orders and prepare new patient charts. Pick up X-rays, office charts, medical records, reports, petty cash, and collections bag.
</li><li>File history sheets, ancillary reports, and all other required patient record documentation.</li><li>
Return medical records.
</li><li>Attach HIPPA/Medicare documents to the encounter forms.</li><li>
Check-in patient upon arrival in the practice.
</li><li>Identify correct patient information in Maestro Care. Verify patient demographic data.
</li><li>Edit Maestro Care as needed.
</li><li>Accurately identify the appropriate account for patient visits.
</li><li>Present and educate patients on required forms and obtain signatures as required by policy and procedure.
</li><li>Completes all Maestro Care check-in files and manages all appropriate alerts.
</li><li>Collect and post co-payments and balances on accounts due.
</li><li>Imprint all patient-specific chart documents and requisition/transmittal documents.
</li><li>Copy, file and distribute insurance cards as indicated by procedure.</li><li>
Coordinate all labs/ procedures as requested.
</li><li>Maintain private physician office charts.
</li><li>Prepare encounter forms.
</li><li>Investigate and account for missing encounter forms.
</li><li>Audit encounter forms for completeness and accuracy before batching.
</li><li>Batches encounter forms or charge posting in Maestro Care.</li><li>
Schedule tests and procedures.
</li><li>Complete and distribute ancillary service requisitions.</li><li>
Explain billing to patients according to PRMO credit and collection policies.
</li><li>Determine the amount of cash to be collected based on the insurance plan.
</li><li>Check- outpatients.
</li><li>Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician, and scheduling tests and procedures.
</li><li>Answer telephone, take and deliver messages to physicians, nurses, and others.</li><li>
Report obtained medical information from patients and referring physicians accurately, completely, and timely. Disseminate messages according to practice communication standards</li></ul><div><b>
Knowledge, Skills, and Abilities</b></div><ul><li>
Strong verbal and written communication.
</li><li>Basic PC and data entry skills.
</li><li>Knowledge of medical terminology and telephone etiquette.</li><li>
Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others.
</li></ul><p>Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments, and maintaining records and forms.</p><p>
Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education.</p><div><b>
Experience
</b></div><p>Minimum of one year of work experience in directly communicating and activities. Providing service to patients or the public; preferably in a healthcare-related field. Experience in effectively coordinating multiple tasks
</p><div><b>Degrees, Licensures, Certifications
</b></div><p>N/A</p><br>
<p></p>
<br>
<div><p>Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.<br>
</p><br>
<br>
<div><p>Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas&mdash;an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.<br>
</p><br>
<div><b>Essential Physical Job Functions:</b>
</div><div><p>Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.</p></div></div></div></div>

Patient Service Associate Duke Health Center - Pickens

Mercy

<div><div><ul><li>Fort Smith, Arkansas</li><li>
Clinical Support</li><li>
Regular</li><li>
Full-time</li><li>
Mercy Hospital Ft Smith</li><li>
JR237095</li></ul><div><div><div><div><div>
</div></div></div></div></div></div><div></div><div><div><h1 class="jobSectionHeader"><b>
Find Your Calling At Mercy!</b></h1><p></p>
Under the direction of the RN or LPN, assists in the individualized care of the patient to achieve the patient&rsquo;s highest level of wellness.<p></p><h1 class="jobSectionHeader"><b>
Position Details:</b></h1><p></p><p><b><i>
Position: </i></b><b>Patient Care Associate-PCA</b></p><p><b><i>
Department: </i></b><b>Med/Tele Unit</b></p><p><b><i>
Shift: </i></b><b>Full Time Nights, 36 hours a week</b></p><p></p><p><br>
Job Duties:</p><ul><li>
Opportunity for advancement through career ladder to Patient Care Technician (PCT) and/or beyond.</li><li>
Responsibilities for Patient Care Associate (PCA):<ul><li>
Obtain vital signs and document into the electronic medical records system</li><li>
Assist with patient care needs including, meals, bathing, toileting, ambulation, patient mobility, and transport.</li><li>
Clerical support duties, as needed.</li></ul></li><li>
Responsibilities for Patient Care Technician (PCT):<ul><li>
Patient Care Associate job duties.</li><li>
Phlebotomy/blood cultures</li><li>
Enteral Feeding</li><li>
Wound care</li><li>
IV/Foley removal</li><li>
Trach care/suctioning</li></ul></li></ul><p></p><p>
Training:</p><ul><li>
Our Patient Care Associate training program is an accredited Department of Labor Apprenticeship Program, providing a comprehensive, hands-on experience. Join Mercy to gain valuable skills and credentials through this program in a supportive healthcare environment!</li><li>
If no previous experience, Mercy will provide a required 175-hour training program that meets the Department of Health and Senior Services requirements. The program will be completed as part of the new hire orientation process and must be completed within 90 days of hire to remain in the PCA position per state guidelines.</li><li>
BLS Required within one month of hire, completion of PCA competencies within 3 months of hire</li></ul><p></p><p>
Qualifications:</p><ul><li>
Education: High school diploma, G.E.D, CNA/CPTC. or enrolled in a healthcare career program through their high school curriculum, and/or a current co-worker of Mercy.</li><li>
Experience: None required</li><li>
Minimum Physical Requirements:<ul><li>
Position requires individuals to push, pull, and/or lift 50 pounds on a regular basis</li><li>
Position requires prolonged standing and walking each shift</li><li>
Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties</li></ul></li><li>
Preferred Certifications: Certified Nursing Assistant (CNA).</li></ul><p></p><h1 class="jobSectionHeader"><b>
Why Mercy?</b></h1><p></p><p>
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.</p><p></p><p>
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.</p></div></div></div>

Patient Care Associate-PCA - Med/Tele (5400) FT Nights

NavitasPartners

<div><p><b>Patient Care Associate (PCA)</b><br>
<b>Location:</b> New York, NY (10019)<br>
<b>Duration:</b> 9 Weeks<br>
<b>Shift:</b> Evening Shift &ndash; 3:00 PM to 11:15 PM<br>
<b>Pay Rate:</b> $20/hour<br>
<b>Employment Type:</b> Contract<br>
<b>Schedule Requirement:</b> Every Other Weekend Required<br>
<b>Float Requirement:</b> Must be able to float to all Medical-Surgical units</p>
<p></p>
<h3 class="jobSectionHeader"><b>Position Overview</b></h3>
<p>
We are seeking a reliable and compassionate <b>Patient Care Associate (PCA)</b> to support nursing staff in delivering quality patient care in a hospital setting. The PCA will assist with daily patient activities, monitor patient conditions, and help maintain a safe and comfortable care environment. The ideal candidate will have prior hospital experience and the ability to work effectively within a healthcare team.</p>
<p></p>
<h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3>
<p><b>
Patient Care Support</b></p>
<ul>
<li><p>Assist patients with activities of daily living (ADLs) such as feeding, bathing, toileting, and mobility.</p>
</li>
<li><p>Monitor and record vital signs including blood pressure, pulse, temperature, and respirations.</p>
</li>
<li><p>Document patient intake and output and report changes in condition to nursing staff.</p>
</li>
<li><p>Assess and record patient pain levels using standard pain scales.</p>
</li>
</ul><p><b>Clinical Assistance</b></p>
<ul>
<li><p>Perform basic clinical procedures including specimen collection, venipuncture, and EKGs.</p>
</li>
<li><p>Assist with the application of compression devices and monitor skin integrity.</p>
</li>
<li><p>Provide post-mortem care when required.</p>
</li>
<li><p>Support nurses during patient procedures and treatments.</p>
</li>
</ul><p><b>Patient Safety</b></p>
<ul>
<li><p>Conduct routine patient rounding to ensure comfort and safety.</p>
</li>
<li><p>Assist patients with ambulation and mobility support.</p>
</li>
<li><p>Follow isolation precautions as directed by nursing staff.</p>
</li>
<li><p>Provide close observation for patients at risk of falls or self-harm.</p>
</li>
</ul><p><b>Unit &amp; Environment Support</b></p>
<ul>
<li><p>Maintain a clean and safe patient care environment.</p>
</li>
<li><p>Assist with room preparation, equipment cleaning, and bed setup.</p>
</li>
<li><p>Transport patients using wheelchairs or stretchers.</p>
</li>
<li><p>Support specimen transport and equipment preparation.</p>
</li>
</ul><p><b>Communication &amp; Coordination</b></p>
<ul>
<li><p>Respond to patient call systems and communicate patient needs to clinical staff.</p>
</li>
<li><p>Assist with patient admissions, transfers, and discharges.</p>
</li>
<li><p>Collaborate with nurses and healthcare teams to support effective patient care.</p>
</li>
</ul><p></p><h3 class="jobSectionHeader"><b>Required Qualifications</b></h3>
<ul>
<li><p>High School Diploma or equivalent</p>
</li>
<li><p>Prior hospital experience</p>
</li>
<li><p><b>BLS or Heartsaver Certification</b> from the American Heart Association</p>
</li>
<li><p>Ability to complete required orientation and training program</p>
</li>
</ul><p></p><h3 class="jobSectionHeader"><b>Preferred Qualifications</b></h3>
<ul>
<li><p>3&ndash;9 months of patient care or healthcare experience</p>
</li>
<li><p>Experience working in Medical-Surgical units</p>
</li>
<li><p>Familiarity with electronic clinical documentation systems</p>
</li>
</ul><p></p><p>For more details contact at hdavda@navitashealth.com or Call / Text at<b> </b><b>516-862-1169.</b></p>
<p>
About <b>Navitas Healthcare, LLC</b> certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.</p></div>

Patient Care Associate (PCA) - PCAP#01

Hebrew SeniorLife

<div><p><b>Job Description:
</b></p><p></p><h2 class="jobSectionHeader"><b>I. Position Summary:
</b></h2><h2 class="jobSectionHeader"><b>The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the patients that live at the Center. They provide assistance with activities of daily living, care of the patient&rsquo;s environment, and meet other needs as required. The goal of the work of the Patient Care Associate, is to provide assistance that promotes a high quality of life for the patients. The Patient Care Associate, works as a member of a team that seeks to achieve a home like setting while maintaining excellence in all areas of care.
</b></h2><h2 class="jobSectionHeader"><b>In addition, the Patient Care Associate, will demonstrate a strong commitment to the philosophy and mission of Hebrew SeniorLife and recognize patient&rsquo;s dignity and choice in all aspects of daily life. They are an active participant in the activities, work, and social environment of the floors/households, and strive to make every patient encounter into a positive and meaningful experience and opportunity, while ensuring the provision of safe and efficient quality care.
</b></h2><h2 class="jobSectionHeader"><b>II. Core Competencies:
</b></h2><ul><li><h2 class="jobSectionHeader"><b>Demonstrates empathy and compassion with all interactions with patients and with families
</b></h2></li><li><h2 class="jobSectionHeader"><b>Articulates importance of supporting independence and patient choice when caring for patients
</b></h2></li><li><h2 class="jobSectionHeader"><b>Demonstrates strong communication skills and ability to foster teamwork
</b></h2></li><li><h2 class="jobSectionHeader"><b>Articulates commitment to excellence and high quality care
</b></h2></li><li><h2 class="jobSectionHeader"><b>Articulates the importance of accountability and personal ownership related to teamwork and patient care
</b></h2></li></ul><h2 class="jobSectionHeader"><b>III. Position Responsibilities:
</b></h2><ul><li><h2 class="jobSectionHeader"><b>Recognize and respond to the needs of the patients and families
</b></h2></li><li><h2 class="jobSectionHeader"><b>Recognize and communicate changes in the patient&rsquo;s condition to the appropriate nursing team member
</b></h2></li><li><h2 class="jobSectionHeader"><b>Adhere to Safe Patient Handling practices, i.e. maintain a no manual lift environment
</b></h2></li><li><h2 class="jobSectionHeader"><b>Participate in Quality Improvement programs
</b></h2></li><li><h2 class="jobSectionHeader"><b>Assist patients with all aspects of personal care as indicated in the care plans
</b></h2></li><li><h2 class="jobSectionHeader"><b>Document pertinent information regarding care delivered in the designated areas of the patient&rsquo;s electronic medical record
</b></h2></li><li><h2 class="jobSectionHeader"><b>Report accidents and incidents as they occur
</b></h2></li><li><h2 class="jobSectionHeader"><b>Report any observed or suspected patient abuse immediately
</b></h2></li><li><h2 class="jobSectionHeader"><b>Observe and report skin integrity
</b></h2></li><li><h2 class="jobSectionHeader"><b>Participate in daily report team and care planning meetings as needed
</b></h2></li><li><h2 class="jobSectionHeader"><b>Be proficient in obtaining vital signs and other procedures such as temperature, pulse, respirations, blood pressure, weight, pulse oximetry and urine and stool specimens as directed
</b></h2></li><li><h2 class="jobSectionHeader"><b>Follow infection control practices
</b></h2></li><li><h2 class="jobSectionHeader"><b>Attend and participate in ongoing training and educational classes
</b></h2></li><li><h2 class="jobSectionHeader"><b>Maintain confidentiality and privacy of the patient according to HIPPA regulations
</b></h2></li><li><h2 class="jobSectionHeader"><b>Communicate effectively with peers, other team members, patients and families
</b></h2></li><li><h2 class="jobSectionHeader"><b>Facilitate life enrichment activities that encourage patient engagement
</b></h2></li><li><h2 class="jobSectionHeader"><b>Maintain cleanliness of the patient&rsquo;s room and common program areas
</b></h2></li><li><h2 class="jobSectionHeader"><b>Prepare, serve, and clean up after meals and snacks
</b></h2></li><li><h2 class="jobSectionHeader"><b>Participate in committee meetings
</b></h2></li><li><h2 class="jobSectionHeader"><b>Other duties as assigned and trained to perform
</b></h2></li></ul><p></p><h2 class="jobSectionHeader"><b>IV. Qualifications </b><b>:
</b></h2><ul><li><h2 class="jobSectionHeader"><b>Long term chronic care PCA Certified Nursing Assistant certification is preferred in good standing upon hire or current enrollment in a nursing school, having completed first clinical experience.
</b></h2></li><li><h2 class="jobSectionHeader"><b>RSU PCA: Certified Nursing Assistant certification is required in good standing upon hire and on-going.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Fluent English skills required &ndash; verbal and written
</b></h2></li><li><h2 class="jobSectionHeader"><b>Computer literacy required
</b></h2></li><li><h2 class="jobSectionHeader"><b>Flexibility and ability to work independently and collaboratively
</b></h2></li><li><h2 class="jobSectionHeader"><b>Must complete mandatory HSL/HRC educational requirements and programs
</b></h2></li></ul><p></p><p><b>Remote Type
</b></p><p>Salary Range:
</p>$15.00 - $28.00</div>

Patient Care Associate I

Mount Sinai Health System

<div><b>Description</b><p>
As an integral part of the clinical care team, the Patient Care Associate is responsible for patient care and support activities promoting patient focused care within the Specialty Service. The Patient Care Associate supports the registered nurse in patient care activities, such as: assisting patient with activities of daily living, collecting specimens and performing procedures; maintaining a safe, clean environment; and other duties as needed.</p><b><br>
Responsibilities</b><div><b>
A. Clinical/Technical/Service</b><br>
<ul><li>Demonstrates the ability to perform clinical/technical/service/administrative tasks</li><li>Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area.</li><li>Performs and records patient&rsquo;s vital signs, such as blood pressure, pulse, temperature</li></ul>
and respirations. Documents intake and output and other data as assigned<br>
<ul><li>Obtains patient&rsquo;s rating on pain scales as a fifth vital sign in all areas except Pediatrics</li><li>Performs clinical procedures, such as specimen collection including blood glucose, venipuncture, EKG, application of compression devices, post-mortem care, and maintenance of skin integrity.</li><li>Sets up for selected procedures and assists RN&rsquo;s accordingly.</li><li>Assists patient with activities of daily living, such as feeding, bathing and/or toileting. Orients</li></ul>
Patients to clinical environment. Assists patient with ambulation and all levels of mobilization.<br>
<ul><li>Assists with dietary functions, including delivering and collecting patient trays at bedside,</li></ul>
passing menus to patients and assisting them with menu completion, mixing nutritional<br>
supplements, reporting variation in eating patterns to RN/Dietitian, and maintaining accurate<br>
and timely systems for transmission of patient dietary orders and changes
<br>
<ul><li>Maintains a safe, clean and functional environment, including ensuring for the comfortable</li></ul>
Movement of the patient. Assists the patient in room maintenance, such as bed-stripping<br>
and trash removed, when necessary
<br>
<ul><li>Performs on-to-one observation or close observation status of patients, e.g. safety, elopement risk, or suicide prevention.
</li><li>Maintains &ldquo;isolation status&rdquo; for patients under direction of an RN and according to set procedures
</li><li>Performs scheduled hourly care checks/ rounding on patients with emphasis on caring for toileting needs, comfort, and positioning and pain awareness. Notifies RN if rounding has not been completed.
</li><li>Utilizes Vocera system/Mount Sinai phone according to sign in/sign out protocol where activated.</li><li>Performs other duties as assigned, including generating reports</li><li>Is open and responsive to the diverse backgrounds and experience of other people and promotes</li></ul>
an environment that is sensitive to cultural diversity.<br>
<ul><li>Respects and values each patient&rsquo;s unique, individual needs, beliefs, and diversity and incorporates these into delivery of care.</li><li>Greets visitors and answers telephones promptly and courteously. Escorts visitors to appropriate area, when necessary. Provides information as appropriate.
</li><li>Answers Patient Call System and refers calls to appropriate staff.</li><li>Maintains a safe, clean and functional environment, including removing trash and bringing physical plant and equipment problems to the attention of the managers.</li><li>Transports patients to stretchers or wheelchairs, as required</li><li>Delivers and collects trays and bedside, delivers flowers to patients.</li><li>Strips units/cubicles
</li><li>Performs emergency clean-up</li><li>Performs emergency transport
</li><li>Performs discharge bed making</li><li>Transport specimens.</li><li>Updates communication board/discharge log</li><li>Assembles medical records</li><li>Updates Admission/Transfer/Discharge System/Processes</li><li>Maintains supplies and care of equipment.
</li></ul></div><div><b>B. Organizational/Managerial</b><br>
<ul><li>Participates in the department&rsquo;s performance improvement activities.</li><li>Maintains patient/employee confidentiality in the management of information.</li><li>Observes the Health Care System&rsquo;s compliance policies.</li></ul></div>
<div><b>
C. Educational/Professional Development</b><br>
<ul><li>Participates in the development of other staff members.</li><li>Meets regulatory, licensure and annual health assessment requirements.</li><li>Identifies learning strengths and needs</li><li>Utilizes learning resources.</li></ul></div>
<div><b>
D. Communication/Relationships</b><br>
<ul><li>Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others.</li><li>Displays courtesy, tact and patience during interactions with all members of the hospital staff</li></ul>
and extended community.</div><b><br>
Qualifications</b><p>
? High School Diploma (graduate or equivalent).<br>
? Certificate of completion of a medical assistant/patient care assistant program/equivalent with skills in venipuncture and EKG.<br>
? Interpersonal skills to communicate and collaborate effectively with other members of the<br>
Specialty Service.<br>
? Documentation of Medical Assistant/Patient Care Associate training<br>
? Three to nine months of healthcare experience preferred.
<br>
? Ability to set priorities, problem solve, use proper judgement in difficult situations and be flexible<br>
? Sufficient oral and writing skills in the English language in order to communicate effectively.
<br>
? Physical stamina and manual dexterity to perform a variety of tasks and skills in the area of assignment<br>
? American Heart Association Heartsaver or BLS Certification</p><p></p><p>
SEIU 1199 at Mount Sinai Hospital, 727 - KP 6 - MSH, Mount Sinai Hospital</p><b><br>
Employer Description</b><p><b>
Strength through Unity and Inclusion</b></p>
<p>
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.</p>
<p>
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.</p>
<p><b>
About the Mount Sinai Health System:</b></p>
<p>
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high &quot;Honor Roll&quot; status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.</p>
<p><b>
Equal Opportunity Employer</b></p>
<p>
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.</p><p><b><br>
Compensation</b></p><p>
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $27.8501 - $29.8772 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</p></div>

Patient Care Associate - KP6- Mount Sinai- Part Time 0.6 Day 7a-3:30p EOW

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 As an integral part of the clinical care team, the Patient Care Associate is responsible for patient care and support activities promoting patient focused care within the Specialty Service. The Patient Care Associate supports the registered nurse in patient care activities, such as: assisting patient with activities of daily living, collecting specimens and performing procedures; maintaining a safe, clean environment; and other duties as needed.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Clinical/Technical/Service
  </li>
  <li>
   Demonstrates the ability to perform clinical/technical/service/administrative tasks
  </li>
  <li>
   Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area.
  </li>
  <li>
   Performs and records patient&rsquo;s vital signs, such as blood pressure, pulse, temperature
   <br/>
   <br/>
  </li>
 </ul>
 and respirations. Documents intake and output and other data as assigned
 <br/>
 <br/>
 <ul>
  <li>
   Obtains patient&rsquo;s rating on pain scales as a fifth vital sign in all areas except Pediatrics
  </li>
  <li>
   Performs clinical procedures, such as specimen collection including blood glucose, venipuncture, EKG, application of compression devices, post-mortem care, and maintenance of skin integrity.
  </li>
  <li>
   Sets up for selected procedures and assists RN&rsquo;s accordingly.
  </li>
  <li>
   Assists patient with activities of daily living, such as feeding, bathing and/or toileting. Orients
   <br/>
   <br/>
  </li>
 </ul>
 Patients to clinical environment. Assists patient with ambulation and all levels of mobilization.
 <br/>
 <br/>
 <ul>
  <li>
   Assists with dietary functions, including delivering and collecting patient trays at bedside,
   <br/>
   <br/>
  </li>
 </ul>
 passing menus to patients and assisting them with menu completion, mixing nutritional
 <br/>
 <br/>
 supplements, reporting variation in eating patterns to RN/Dietitian, and maintaining accurate
 <br/>
 <br/>
 and timely systems for transmission of patient dietary orders and changes
 <br/>
 <br/>
 <ul>
  <li>
   Maintains a safe, clean and functional environment, including ensuring for the comfortable
   <br/>
   <br/>
  </li>
 </ul>
 Movement of the patient. Assists the patient in room maintenance, such as bed-stripping
 <br/>
 <br/>
 and trash removed, when necessary
 <br/>
 <br/>
 <ul>
  <li>
   Performs on-to-one observation or close observation status of patients, e.g. safety, elopement risk, or suicide prevention.
  </li>
  <li>
   Maintains &ldquo;isolation status&rdquo; for patients under direction of an RN and according to set procedures
  </li>
  <li>
   Performs scheduled hourly care checks/ rounding on patients with emphasis on caring for toileting needs, comfort, and positioning and pain awareness. Notifies RN if rounding has not been completed.
  </li>
  <li>
   Utilizes Vocera system/Mount Sinai phone according to sign in/sign out protocol where activated.
  </li>
  <li>
   Performs other duties as assigned, including generating reports
  </li>
  <li>
   Is open and responsive to the diverse backgrounds and experience of other people and promotes
   <br/>
   <br/>
  </li>
 </ul>
 an environment that is sensitive to cultural diversity.
 <br/>
 <br/>
 <ul>
  <li>
   Respects and values each patient&rsquo;s unique, individual needs, beliefs, and diversity and incorporates these into delivery of care.
  </li>
  <li>
   Greets visitors and answers telephones promptly and courteously. Escorts visitors to appropriate area, when necessary. Provides information as appropriate.
  </li>
  <li>
   Answers Patient Call System and refers calls to appropriate staff.
  </li>
  <li>
   Maintains a safe, clean and functional environment, including removing trash and bringing physical plant and equipment problems to the attention of the managers.
  </li>
  <li>
   Transports patients to stretchers or wheelchairs, as required
  </li>
  <li>
   Delivers and collects trays and bedside, delivers flowers to patients.
  </li>
  <li>
   Strips units/cubicles
  </li>
  <li>
   Performs emergency clean-up
  </li>
  <li>
   Performs emergency transport
  </li>
  <li>
   Performs discharge bed making
  </li>
  <li>
   Transport specimens.
  </li>
  <li>
   Updates communication board/discharge log
  </li>
  <li>
   Assembles medical records
  </li>
  <li>
   Updates Admission/Transfer/Discharge System/Processes
  </li>
  <li>
   Maintains supplies and care of equipment.
  </li>
  <li>
   Organizational/Managerial
  </li>
  <li>
   Participates in the department&rsquo;s performance improvement activities.
  </li>
  <li>
   Maintains patient/employee confidentiality in the management of information.
  </li>
  <li>
   Observes the Health Care System&rsquo;s compliance policies.
  </li>
  <li>
   Educational/Professional Development
  </li>
  <li>
   Participates in the development of other staff members.
  </li>
  <li>
   Meets regulatory, licensure and annual health assessment requirements.
  </li>
  <li>
   Identifies learning strengths and needs
  </li>
  <li>
   Utilizes learning resources.
  </li>
  <li>
   Communication/Relationships
  </li>
  <li>
   Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others.
  </li>
  <li>
   Displays courtesy, tact and patience during interactions with all members of the hospital staff
   <br/>
   <br/>
  </li>
 </ul>
 and extended community.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma (graduate or equivalent).
  </li>
  <li>
   Certificate of completion of a medical assistant/patient care assistant program/equivalent with skills in venipuncture and EKG.
  </li>
  <li>
   Interpersonal skills to communicate and collaborate effectively with other members of the
   <br/>
   <br/>
  </li>
 </ul>
 Specialty Service.
 <br/>
 <br/>
 <ul>
  <li>
   Documentation of Medical Assistant/Patient Care Associate training
  </li>
  <li>
   Three to nine months of healthcare experience preferred.
  </li>
  <li>
   Ability to set priorities, problem solve, use proper judgement in difficult situations and be flexible
  </li>
  <li>
   Sufficient oral and writing skills in the English language in order to communicate effectively.
  </li>
  <li>
   Physical stamina and manual dexterity to perform a variety of tasks and skills in the area of assignment
  </li>
  <li>
   American Heart Association Heartsaver or BLS Certification
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Employer Description
  <br/>
  <br/>
 </strong>
 <strong>
  Strength through Unity and Inclusion
  <br/>
  <br/>
 </strong>
 The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
 <br/>
 <br/>
 At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
 <br/>
 <br/>
 <strong>
  About The Mount Sinai Health System
  <br/>
  <br/>
 </strong>
 Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
 <br/>
 <br/>
 <strong>
  Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
 <br/>
 <br/>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $27.8501 - $29.8772 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
</div>


Patient Care Associate-GP 7 Center-Mount Sinai Hospital-Part-time night-11:15pm–7:15am, EOW

<div><p>At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.</p><p><br>
</p><p><b>Patient Revenue Management Organization</b></p>
<p>Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.</p><p></p><p><b><br>
Duke University Health System - Patient Revenue Management Office (PRMO) </b>seeks to hire a <b>Service Access Team Leader</b><b> </b>who will embrace our mission of Advancing Health Together.</p><p></p><p><br>
The Service Access Team Lead is an integral part of the patient care team in the clinic/service area and is responsible for patient registration activities including patient identification, demographic and insurance updates, check-in, check-out, point of service collections (deductible, copay, coinsurance and balances), referral and order management, and appointment scheduling according to established policies and procedures. The Patient Service Associate Team Lead is responsible for living Duke&rsquo;s values and demonstrating expected behaviors while contributing to creating a positive patient experience and building a positive work environment. The Patient Service Associate Team Lead will maintain a professional image in appearance and over the phone. The Patient Service Associate Team Lead contributes to ensuring the registration desk and waiting areas safeguard patient privacy, confidentiality and safety and are well maintained and clean.</p><p></p><p><b><br>
Job Summary</b></p><p></p><p><b><br>
Preparation for clinic</b></p><br>
<p></p><ul><li>
Review listing of today&rsquo;s patients and next day patients (Department Appointment Report &ndash;DAR) Complete prior preparation activities as required by clinic/department area.</li><li>
Manage clinic work queues following appropriate policies and procedures. Missing Registration items that can be cleared for patients prior to or at arrival Referral work queues Orders work queue.</li><li>
Obtain Imprest cash bag.</li><li>
Identify operational improvements to maximize efficiency and effectiveness of services provided. Communicate opportunities to management</li><li>
Perform other related clerical duties as assigned by Service Access Manager</li></ul><p></p><p><b><br>
Minimum Qualifications</b></p><p></p><p><b><br>
Education</b></p><p></p><p><br>
High school diploma required.</p><p></p><p><b><br>
Experience</b></p><p></p><p><br>
Four years of experience in a healthcare setting is required. An Associate's degree in healthcare or business may substitute for two years of experience. A Bachelor's degree in business or healthcare may substitute for four years of experience.</p><p></p><p><b><br>
Knowledge, Skills and Abilities:</b></p><p></p><ul><li><br>
Strong verbal and written communication skills mandatory.</li><li>Basic PC skills.</li><li>Minimum six months data entry experience.</li><li>Medical terminolog y knowledge</li><li>Knowledge and understanding of telephone etiquette.</li><li>Ability to organize and prioritize.</li><li>Ability to provide oral and written instructions.</li><li>Ability to interact tactfully and courteously with the public.</li><li>Ability to apply specific departmental policies, rules and regulationsrelating to verifying patient in formation, collecting payments and maintaining records and forms.</li><li>Ability to establish and maintain effective relationships with other personnel.</li><li>Entry level supervisory skills (coaching/counseling, performance evaluation)</li><li>Knowledge of staff planning</li></ul><br>
<br>
<div><p>Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.<br>
</p><br>
<br>
<div><p>Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas&mdash;an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.<br>
</p><br>
<div><b>Essential Physical Job Functions:</b>
</div><div><p>Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.</p></div></div></div></div>

Service Access Team Leader - Blood Cancer Center

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