patient service rep

Endeavor Health

<div><div>Hourly Pay Range:</div>
$18.38 - $26.65 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.<div></div><div>
Position Highlights:</div><ul><li><div>
Position: Patient Service Rep - IC</div></li><li><div>
Location: 2007 95th St, Naperville</div></li><li><div>
Full Time 38 Hours</div></li><li><div>
Hours: Monday-Friday, 2-12 hour shifts 8am-8pm, 8 hour shift 8am-4:30pm and 8 hour every other weekend shift 8am - 4pm</div></li><li><div>
Clinic Hours are 8-8 M-F, Weekend/Holidays 8-4p</div></li><li><div>
Required Travel: No</div></li></ul><div></div><div>
What you will need:</div><ul><li><div>
High School Required Or GED - Required</div></li><li><div>
Associates Degree Business Administration/Management Preferred</div></li><li><div>
2 Years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting</div></li><li><div>
Manual dexterity to operate various office machines</div></li><li><div>
Knowledge of health insurances, medical terminology and anatomy</div></li><li><div>
Strong data entry and keyboarding skills</div></li><li><div>
Knowledge of Microsoft Office Suite</div></li><li><div>
Bilingual skills</div></li><li><div>
A valid driver&rsquo;s license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.</div></li></ul><div></div><div><br>
Benefits (For full time or part time positions):</div><ul><li><div>
Premium pay for eligible employees</div></li><li><div>
Career Pathways to Promote Professional Growth and Development</div></li><li><div>
Various Medical, Dental, Pet and Vision options</div></li><li><div>
Tuition Reimbursement</div></li><li><div>
Free Parking</div></li><li><div>
Wellness Program Savings Plan</div></li><li><div>
Health Savings Account Options</div></li><li><div>
Retirement Options with Company Match</div></li><li><div>
Paid Time Off and Holiday Pay</div></li><li><div>
Community Involvement Opportunities</div></li></ul><div></div><div>
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals &ndash; Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) &ndash; all recognized as Magnet hospitals for nursing excellence. For more information, visit <div>www.endeavorhealth.org</div>.</div><div></div><div>
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.</div><div></div><div>
Please explore our website (<div>www.endeavorhealth.org</div>) to better understand how Endeavor Health delivers on its mission to &ldquo;help everyone in our communities be their best&rdquo;.</div><div></div><div>
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.</div><div></div><div>
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.</div><div></div><div>
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.</div></div>

Patient Service Rep - Immediate Care

<b>Hourly Pay Range:</b><br>$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.<br><br><b>Position Highlights:</b><br><ul><li>Position: Patient Service Rep/Insurance Verification</li><li>Floating Outpatient Locations: Warrenville (Call Center), Elmhurst, Woodridge, Lombard and Naperville</li><li>Per Diem/PRN</li><li>Hours: Flexible hours to work weekdays and Saturdays (8-12)</li><li>Training Schedule: Training will be for 2-3 weeks, days and hours may vary, Monday through Thursday 7am to 3pm.</li></ul><br><br><b>What you will do:</b><br><br>Under general supervision and according to established policies and procedures, responsible for providing pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collecting, analyzing and recording demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screening for third-party eligibility and entering medical necessity coding to ensure accurate payment is secured. Ensuring the needs of patients and their families are met and that they understand the hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options. Contacting third party payers for verification of benefits and satisfaction of pre-certification requirement for services. Coordinating with physician offices on financial, coding, surgical scheduling processes, coordination of insurance benefits. Ensuring compliance with payer requirements and correctness of registration.<br><br><b>What you will need:</b><br><ul><li>Education: High School Diploma or GED</li><li>Experience: One year of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting. Knowledge of health insurances, medical terminology and anatomy. Strong data entry and keyboarding skills. Knowledge of Microsoft Office Suite. Call Center experience, preferred.</li><li>Unique or Preferred Skills: Bilingual skills</li></ul><br><br><b>Benefits (For full time or part time positions):</b><br><ul><li>Premium pay such as shift, on call, holiday and more based on an employee's job</li><li>Incentive pay for select positions</li><li>Opportunity for annual increases based on performance</li><li>Career Pathways to Promote Professional Growth and Development</li><li>Various Medical, Dental, Pet and Vision options</li><li>Tuition Reimbursement</li><li>Free Parking</li><li>Wellness Program Savings Plan</li><li>Health Savings Account Options</li><li>Retirement Options with Company Match</li><li>Paid Time Off and Holiday Pay</li><li>Community Involvement Opportunities</li></ul><br><br>Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties.<br><br>Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . <br><br>When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.<br><br>Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". <br><br>Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.<br><br>Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.<br><br>EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Patient Service Representative/Insurance Verifier - Per Diem - Rehab Services

<b>Hourly Pay Range:</b><br>$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.<br><br><b>Position Highlights:</b><br><ul><li><b>Position</b> : Patient Service Rep/Insurance Verification</li><li><b>Floating Outpatient Locations</b> : Warrenville (Call Center), Elmhurst, Woodridge, Lombard and Naperville</li><li><b>Per Diem/PRN</b></li><li><b>Hours</b> : F lexible hours to work weekdays and Saturdays (8-12)</li><li><b>Training Schedule: Training will be for 2-3 weeks, days and hours may vary, Monday through Thursday 7am to 3pm. </b></li></ul><br><br><b>What you will do:</b><br><br> Under general supervision and according to established policies and procedures, responsible for providing pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collecting, analyzing and recording demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screening for third-party eligibility and entering medical necessity coding to ensure accurate payment is secured. Ensuring the needs of patients and their families are met and that they understand the hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options. Contacting third party payers for verification of benefits and satisfaction of pre-certification requirement for services. Coordinating with physician offices on financial, coding, surgical scheduling processes, coordination of insurance benefits. Ensuring compliance with payer requirements and correctness of registration. <br><br><b>What you will need:</b><br><ul><li><b>Education</b> : High School Diploma or GED</li><li><b>Experience</b> : One year of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting. Knowledge of health insurances, medical terminology and anatomy. Strong data entry and keyboarding skills. Knowledge of Microsoft Office Suite. Call Center experience, preferred.</li><li><b>Unique or Preferred Skills:</b> Bilingual skills</li></ul><br><br><b>Benefits (For full time or part time positions):</b><br><ul><li>Premium pay such as shift, on call, holiday and more based on an employee's job</li><li>Incentive pay for select positions</li><li>Opportunity for annual increases based on performance</li><li>Career Pathways to Promote Professional Growth and Development</li><li>Various Medical, Dental, Pet and Vision options</li><li>Tuition Reimbursement</li><li>Free Parking</li><li>Wellness Program Savings Plan</li><li>Health Savings Account Options</li><li>Retirement Options with Company Match</li><li>Paid Time Off and Holiday Pay</li><li>Community Involvement Opportunities</li></ul><br><br>Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. <br><br>Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . <br><br>When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. <br><br>Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". <br><br>Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. <br><br>Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. <br><br>EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Patient Service Representative & Insurance Verifier - Per Diem - Rehab Services

Intermountain Health

<div><p><b>Job Description:</b></p>
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
<ul><li><b>Outpatient PT/OT</b></li></ul><p></p><p><b>
Essential Functions</b>.</p><ul><li>
Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.</li><li>
Documents all phone calls accurately and completely in the electronic medical record (EMR).</li><li>
Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.</li><li>
Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.</li><li>
Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .</li><li>
Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.</li><li>
Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.</li></ul><p><b>
Skills</b></p><ul><li>
Professional etiquette and communication.</li><li>
Collaboration / Teamwork</li><li>
Confidentiality</li><li>
Customer service</li><li>
Resolving patient needs</li><li>
Computer literacy</li><li>
Time management</li><li>
Critical thinking/situational awareness</li><li>
Cash management</li></ul><p><b>
Minimum Qualifications</b></p><ul><li>
Six months of customer service experience involving interactions with customers.</li><li>
Demonstrated basic computer skills involving word processing and data entry.</li><li>
Professional manner and strong interpersonal and communication skills.</li><li>
Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.</li><li>
Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.</li></ul><p><b>
Preferred Qualifications
</b></p><ul><li>One year of customer service experience involving interactions with customers in person and by phone.</li><li>
Billing and collections experience.</li><li>
Computer literacy in using electronic medical records (EMR) systems and other relevant software.</li><li>
High school diploma or GED preferred.</li><li>
Multilingual</li></ul><p></p><p><b>
Physical Requirements:</b></p><p><b>
Physical Requirements</b></p><ul><li>
Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.</li><li>
Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.</li><li>
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.</li><li>
Position may require standing for long periods of time, lifting supplies</li><li>
May assist patients into/out of the clinic.</li></ul><p></p><p><b>
Location:</b></p>
Wheat Ridge Clinic<p></p><p><b>
Work City:</b></p>
Wheat Ridge<p></p><p><b>
Work State:</b></p>
Colorado<p></p><p><b>
Scheduled Weekly Hours:</b></p>
40<p></p><p>
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.</p>
$18.81 - $24.99<p></p><p>
We care about your well-being &ndash; mind, body, and spirit &ndash; which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
</p><p></p><p>Learn more about our comprehensive benefits package here.</p><p></p><p>
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</p><p></p><p>
At Intermountain Health, we use the artificial intelligence (&quot;AI&quot;) platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.</p><p></p><p>
All positions subject to close without notice.</p></div><p></p>

Patient Service Representative

Dental Care Alliance

<div>Overview:
<div><b>
Imagix Dental</b> is looking for a<b> Patient Service Representative</b> in <b>Atlanta, GA</b>, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.</div><div></div><div><b><br>
Hours:</b> Monday 7:15a-3:30p, Tue. 7:15a-3:30p, Wed 7:15a-3:30p or 10:00a-6:00p, Thur. 7:15a-3:30p, Friday 7:15a-2:30p</div><div><b><br>
Position Overview:</b></div><div>
This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient&rsquo;s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.</div><div></div><div><b><br>
What we offer:</b></div><br>
<div></div><ul><li>
Health, dental, and vision insurance (individual and family coverage)</li><li>
Life insurance and disability benefits</li><li>
401(k) plan
</li><li>Team-oriented work environment with access to modern dental technology</li></ul><div><b><br>
How to Apply:</b><br>
If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.</div><div></div><div><i><br>
Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!</i></div>
Responsibilities:
<ul><li>Customer Service; acknowledge, smile and greet patients upon arrival/dismissal</li><li>
Respond to patient questions and or concerns according to DCA Policies</li><li>
Answering Telephones</li><li>
Scheduling Appointments</li><li>
Maintaining Appointment Book</li><li>
Confirming Appointments</li><li>
Follow up on no shows/cancellation of Appointments</li><li>
Register Patients on sign in sheet</li><li>
Post charges and payments to patient accounts</li><li>
Checking voicemail on a daily basis</li><li>
Maintain a clean and friendly waiting area for patients</li></ul>
Qualifications:
<div><b>
Qualifications:</b></div><ul><li>
Experience working in a dental, Required</li><li>
Bilingual (Spanish/English), preferred</li><li>
Knowledge of insurance plans (HMO/PPO), is a plus</li><li>
Experience answering telephone</li><li>
Must have exceptional customer service skills</li></ul><div></div><div><b><br>
Legal Disclaimer:</b><br>
<i>We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.</i><br>
<br>
<i>The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.</i></div></div>

Walla Walla Clinic

<div><div><div><p><b>Role and Responsibilities:</b></p>
</div></div><br>
<p>1. Greet and assist patients in a friendly, courteous and professional manner.</p>
<p>
2. Register new patients with accurate patient and insurance information and update existing accounts as needed, utilizing special software and procedures.</p>
<p>
3. Collect payments and co-payments, keeping an accurate ledger of both, balancing ledgers and deposit daily.</p>
<p>
4. Answer incoming phone calls and schedule appointments on EHR system.</p>
<p>
5. Take concise, accurate phone messages, execute solutions and/or forward via electronic tasking as appropriate.</p>
<p>
6. Fax and/or scan confidential patient information.</p>
<p>
7. Communicate with physicians and nurses to create an efficient work environment.</p>
<p>
8. Using EHR software, accurately index and file scanned documents and information into patient&rsquo;s electronic medical record.</p>
<p>
9. Duty and department specifics utilizing specialized tools and software, including but not limited to, utilizing websites and specialty software, accessing daily schedules, patient searches, accessing patient profile, update patient location and demographics, process phone calls, use text templates, view tasks, create new tasks and other competencies as required by department.</p>
<p>
10. Monitor patient EHR and invite to patient portal and scanned document filing tasks as determined in portal workflow.</p>
<p>
11. Train other Patient Services Representatives when necessary.</p>
<p>
12. Protect the confidentiality of patient&rsquo;s personal, financial, and medical information.</p>
<p>
13. Other duties as assigned by the department manager, lead receptionist, or physician.</p><div><div>
<p><b>
Qualifications and Education Requirements:</b></p>
</div></div><br>
<p>1. Minimum of a high school diploma or equivalent.</p>
<p>
2. Self-starter with a positive attitude, willing to learn and work as a team with excellent public relation and customer service skills!</p>
<p>
3. Ability to adapt to quickly changing situations and handle stressful situations calmly and competently.</p>
<p>
4. Excellent telephone and public relations skills with pleasing telephone voice. Ability to type and spell accurately.</p>
<p>
5. Demonstrates strong communication and organizational skills, ability to prioritize, detail oriented, prompt, reliable and enjoy a fast-paced environment.</p>
<p>
6. Capable of learning complex computerized appointment scheduling systems.</p>
<p>
7. Demonstrate and maintain strong team building skills.</p>
<p>
8. Employee performs routine, and some non-routine, continuous and repetitive work.</p>
<p>
9. Excellent computer, verbal and written communication skills.</p>
<p>
10. Spanish language skills preferred.</p>
<p><b>
Supervisory</b><b> Responsibilities:</b> None</p>
<p><b>
Physical Demands:</b> Good physical condition, able to stand, walk, sit, bend and lift 15 - 20 lbs.</p>
<p><b>
Position Type/Expected Hours to Work: </b>Medical office position working a weekly schedule Monday - Friday, 40 hours per week.</p>
<p><b>
Other Duties:</b> As assigned.</p><p>
WWC Physicians PC offers the following benefits:</p>
<ul><li>
Insurances: Employees consistently working 30 or more hours per week are eligible for medical, dental, vision, hospital confinement, life, disability insurances after satisfying the waiting period.</li><li>
Retirement: Voluntary contributions to the 401k and/or Roth plans after six-month waiting period. WWC Physicians PC matches up to 5% of eligible salary after one year of employment and a minimum 1,000 hours of service.</li><li>
Time Off Benefit:
<ul><li>Paid Time Off (PTO): Full-time and part-time (part-time is prorated) employees will begin accruing upon hire date. Waiting period of 90 days. PTO amounts for 40-hour employees are 23 days (184 hours). Maximum annual carryover of 240 hours.</li><li>
WA Paid Sick Leave: All employees accrue one hour of paid sick leave for every 40 hours worked. Waiting period of 90 days. Maximum rollover is 40 hours per year.</li><li>
Extended Sick Time (EST): Full-time and part-time (part-time is prorated) employees will begin accruing upon hire date. Waiting period of 90 days. EST hours may be used for illness or injury after an absence of three consecutive working days. WA Paid Sick Leave and/or PTO, if available, will be used during this waiting period. Maximum accumulation of 480 hours.</li></ul>
</li><li>Bonuses: WWC Physicians PC typically offers an annual bonus based on hours worked.</li></ul></div>

Front Office/Behavioral Health/Psychiatry- Patient Services Representative

Christus Health

<strong>Description</strong><br><p><b><u>Summary:</u></b></p><p>Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.</p><p><b><u>Responsibilities:</u></b></p><ul><li>Receives and directs phone calls from patients and physician offices</li><li>Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria</li><li>Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities</li><li>Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns</li><li>Schedules urgent care appointments as needed and directed by physician</li><li>Greets patients for scheduled and/or urgent care appointments and procedures</li><li>Confirms and verifies patient demographic and insurance information</li><li>Collect co-payments from patients upon arrival when applicable</li><li>Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information</li><li>Collaborates with insurers to obtain patients' prior authorizations for procedures and tests as needed</li><li>Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. </li><li>Verifies eligibility for procedures or tests from various health care institutions</li><li>Reviews and audits billing discrepancy reports and research errors for resolution</li><li>Maintains accurate and timely records, logs, charges, files, and other related information as required</li><li>Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff</li><li>Prepares special reports or spreadsheets for physicians as requested</li><li>Complies with established departmental policies, procedures and objectives</li><li>Complies with all health and safety regulations and requirements</li><li>Contributes to maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors</li><li>Performs other duties as required.</li></ul><p><br></p><p><b><u>Requirements:</u></b></p><p><b>Education/Skills</b></p><ul><li>High School Diploma or GED</li><li>Proficient in software and computer systems</li><li>Knowledgeable of business office terminology / procedures</li><li>Ability to multi task and work under stressful situation</li><li>Effective written and verbal communication skills</li></ul><p><b>Experience </b></p><ul><li>1+ year of customer service experience required</li><li>Experience with medical office terminology preferred</li></ul><p><b>Licenses, Registrations, or Certifications</b></p><ul><li>None</li></ul><p><u>Work Schedule:</u><br></p><p><b><u>Varies</u></b></p><p><b><u>Work Type: </u></b></p><p>Full Time</p><p><br></p>

Ambulatory Service Representative - Pedi MFM Clinic

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