patient service technician

PathGroup

<div><div><div><div><p><b>JOB SUMMARY:</b></p>
<p>
Patient Service Floater under the direction of the area supervisor performs daily phlebotomy activities of the Patient Service Center (PSC) or In-office Patient Service Technician (PST) accurately and on time. Patient Services Floater works assisting with coverage of client locations as needed. Travel is required. The person in this position interacts with the client, patients, and other PathGroup personnel in a professional and courteous manner and performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.</p>
<p><b>
JOB RESPONSIBILITIES</b></p>
<p><b>
ESSENTIAL FUNCTIONS:</b></p>
<ul>
<li>Ready to travel to a client assignment within a designated region with short notice.</li>
<li>Greets customers appropriately. Treat all customers in a courteous manner.</li>
<li>Ensures all field patient service and PSC specimens are collected accurately and on time.</li>
<li>Collects specimens according to established procedures. Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. urine or fecal) as required. Reduces patient anxiety by providing a calm environment for patients before, during and after the collection process.</li>
<li>Disposes of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies. Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies.</li>
<li>Completes requisitions accurately in Pathconnect and/or other Pathgroup computer applications.</li>
<li>Enters patient, specimen, insurance, or billing information into computer. Requires attention to detail to maintain high level of accuracy. Communicate with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc.</li>
<li>Researches test/client information utilizing lab computer system.</li>
<li>Matches laboratory requisition forms to specimen tubes. Label, centrifuge, split, and freeze specimens as required by test order.</li>
<li>Packages specimens for transport. Stores specimen sample according to required temperature, places samples in appropriate collection container/ tube, accurately labels, follows different procedures as outlined by the specific to protocol deemed necessary for transport to maintain the integrity of the specimen. Demonstrates proficiency of proper collection methods and proper processing of all specimens.</li>
<li>Maintains required records and documentation.</li>
<li>Maintains daily records and all appropriate PSC/IOPST Patient Service logs.</li>
<li>Assists with the compilation of monthly statistics and data.</li>
<li>Performs basic clerical duties, i.e. filing, faxing, and preparing mail. The person in this position is required to perform electronic data entry.</li>
<li>Approves time in the attendance software by noon on the Monday following the end of the pay period. Submits accurate expense and travel logs on Monday for the week prior or as directed by management.</li>
<li>Demonstrates organizational commitment.</li>
<li>Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.</li>
<li>Utilizes time appropriately. Capable of maintaining fluctuating patient flow.</li>
<li>Displays courteous and professional behavior to clients, patients, and co-workers. Communicates with co-workers and clients in a way that promotes a harmonious and cooperative working environment.</li>
<li>Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.</li>
<li>Performs duties in an independent manner.</li>
<li>Communicates pertinent information/issues to supervisor, manager or group leader for resolution.</li>
<li>Contributes to a positive work climate and to the team effort of the department and company.</li>
<li>Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.</li>
<li>Assist with periodic inventory counts, report shortages and problems to the group leader or supervisor as they occur.</li>
<li>Utilizes proper PPE (Personal Protective Equipment) to ensure patient and personal safety. Exercises all laboratory safety precautions and adheres to lab procedures as stated in procedure manuals.</li>
<li>Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.</li>
<li>Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.</li>
</ul>
<p><b>NON-ESSENTIAL FUNCTIONS:</b></p>
<ul>
<li>Works with other departments within PathGroup and subsidiaries.</li>
<li>Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.</li>
<li>Other duties as assigned.</li>
</ul></div></div></div>Requirements:
<div><p><b>EDUCATION &amp; LICENSURE:</b></p>
<ul>
<li>High School Diploma or GED is required; Equivalent work experience (3 years) may be considered if permitted by state and laboratory guidelines.</li>
<li>Medical training as a medical assistant or paramedic preferred.</li>
<li>Phlebotomy Certification is preferred. (Required in Louisiana)</li>
</ul>
<p><b>REQUIREMENTS:</b></p>
1 <ul><li>- 3 years of prior job-related experience is required</li>
<li>3 or more years of prior job-related experience preferred.</li>
<li>Must have reliable transportation and communication.</li>
<li>Proof of auto insurance required.</li>
<li>Valid Driver's License with a minimum of 1 year driving experience.</li>
<li>Less than 3 minor moving violation convictions within the previous 3 years.</li>
<li>Overnight stays may be required.</li></ul></div></div>

Patient Services Floater

PAM Health

<div><div>If you&rsquo;re looking for a schedule that fits your lifestyle, check out PAM Health - and <b>ask us about our comprehensive benefits package!</b></div><div></div><div><b><br>
Some things that our hospital can offer YOU as a full-time employee:</b></div><ul><li>
Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx &rsquo;n Go, and Teladoc</li><li>
Comprehensive dental and vision benefits</li><li>
Employee Assistance Program, including counseling, legal, and financial service</li><li>
Flexible spending (FSA) and health savings (HSA) accounts</li><li>
Life and Disability insurance benefits</li><li>
Education/In-Service Opportunities including continuing education and tuition assistance</li><li>
Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options</li><li>
Auto, Home, Cell Phone, and Gym Membership discount offerings</li><li>
Personal Travel Discounts</li><li>
Employee Bonus Referral Program</li><li>
401(k) plans and discretionary employer match</li><li>
Generous Paid Benefit Time</li></ul><div><br>
The <b>Patient Care Technician (PCT)</b> is responsible for performing various patient care activities and accommodative services under the general supervision of a Registered or Licensed Vocational/Practical Nurse. Performs patient care activities within the limits of the position. Does not administer medications or therapy. Does not assume independent responsibility for patient care. Job duties are accomplished in a manner consistent with the policies, procedures and guidelines of PAM Health.</div><ul><li><b><br>
Education and Training: </b>High school graduate or equivalent preferred. Current BLS certification is required.
</li><li><b>Experience:</b> Minimum of two (2) to three (3) years of experience in an acute hospital, rehabilitation hospital, or skilled nursing unit is preferred.</li></ul></div>

Patient Care Technician (PCT) - FT Days | Stoughton Specialty

Patient Care Technician (PCT) - FT Days | Pittsburgh Specialty

<div><div><p><b>JOB SUMMARY:</b></p>
<p>
Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST) accurately and on time. The person in this position interacts with the client, patients, and other PathGroup personnel in a professional and courteous manner and performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.</p>
<p><b>
JOB RESPONSIBILITIES</b></p>
<p><b>
ESSENTIAL FUNCTIONS:</b></p>
<ul>
<li>Greets customers appropriately. Treat all customers in a courteous manner.</li>
<li>Ensures all field phlebotomy and PSC specimens are collected accurately and on time.</li>
<li>Collects specimens according to established procedures. Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. urine or fecal) as required. Reduces patient anxiety by providing a calm environment for patients before, during and after the collection process.</li>
<li>Disposes of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies. Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies.</li>
<li>Completes requisitions accurately in PathConnect and/or other Pathgroup computer applications.</li>
<li>Enters patient, specimen, insurance, or billing information into computer. Requires attention to detail to maintain high level of accuracy. Communicate with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc.</li>
<li>Researches test/client information utilizing lab computer system.</li>
<li>Matches laboratory requisition forms to specimen tubes. Label, centrifuge, split, and freeze specimens as required by test order.</li>
<li>Packages specimens for transport. Stores specimen sample according to required temperature, places samples in appropriate collection container/ tube, accurately labels, follows different procedures as outlined by specific to protocol deemed necessary for transport to maintain integrity of the specimen. Demonstrates proficiency of proper collection methods and proper processing of all specimens.</li>
<li>Maintains required records and documentation.</li>
<li>Maintains daily records and all appropriate PSC/IOPST Patient Services Technician logs.</li>
<li>Assists with compilation of monthly statistics and data.</li>
<li>Performs basic clerical duties, i.e. filing, faxing, and preparing mail. The person in this position is required to perform electronic data entry.</li>
<li>Approves time in attendance software by noon on the Monday following the end of the pay period. Submits accurate expense and travel logs Monday for the week prior or as directed by management.</li>
<li>Demonstrates organizational commitment.</li>
<li>Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.</li>
<li>Utilizes time appropriately. Capable of maintaining fluctuating patient flow.</li>
<li>Displays courteous and professional behavior to clients, patients, and co-workers. Communicates with co-workers and clients in a way that promotes a harmonious and cooperative working environment.</li>
<li>Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.</li>
<li>Performs duties in an independent manner.</li>
<li>Communicates pertinent information/issues to supervisor, manager or group leader for resolution.</li>
<li>Contributes to a positive work climate and to the team effort of the department and company.</li>
<li>Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.</li>
<li>Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.</li>
<li>Utilizes proper PPE (Personal Protective Equipment) to ensure patient and personal safety. Exercises all laboratory safety precautions and adheres to lab procedures as stated in procedure manuals.</li>
<li>Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.</li>
<li>Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.</li>
</ul>
<p><b>NON-ESSENTIAL FUNCTIONS:</b></p>
<ul>
<li>Works with other departments within PathGroup and subsidiaries.</li>
<li>Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.</li>
<li>Other duties as assigned.</li>
</ul></div>Requirements:
<div><p><b>EDUCATION &amp; LICENSURE:</b></p>
<ul>
<li>High School Diploma or GED preferred. (May be required based on state and laboratory guidelines.)</li>
<li>Phlebotomist Certification is preferred. (Required in Louisiana).</li>
</ul>
<p><b>REQUIREMENTS:</b></p>
<ul>
<li>At least 1 year of prior job-related experience preferred.</li></ul></div></div>

Patient Services Technician

Patient Care Technician (PCT) - FT Nights | Pittsburgh Specialty

Patient Care Technician (PCT) - FT Days | Sarasota Specialty

Rotech Healthcare Inc.

<div><div><b>Join a Leader in Home Healthcare</b></div><div></div><div><br>
At <b>Rotech Healthcare Inc</b>., we&rsquo;re more than a medical equipment provider&mdash;we&rsquo;re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.</div><div></div><div><br>
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.</div><div></div><div><br>
Explore more about our mission and services at Rotech.com.</div><p><b><br>
Patient Service Technician &ndash; Local Delivery Driver</b></p><p><b>
Drive with Purpose. Deliver Care. Make a Difference.</b></p><p></p><p><br>
Are you looking for a driving job that goes beyond the road? Join Rotech Healthcare Inc. as a <b>Patient Service Technician</b> and become a vital part of our mission to improve lives through home-based medical care. In this role, you&rsquo;ll deliver and set up respiratory and durable medical equipment for patients in your local community&mdash;providing hands-on support and education that truly matters.</p><p></p><div><b><br>
Essential Job Duties and Responsibilities</b></div><div><i>
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)</i></div><ul><li><i>
Available for on-call assignments as needed (after business hours &amp;/or weekends)</i></li><li>
Drive local routes to deliver and set up medical equipment in patients&rsquo; homes.</li><li>
Educate patients and caregivers on safe use and maintenance of respiratory and home medical equipment.</li><li>
Maintain and troubleshoot equipment to ensure proper function and patient safety.</li><li>
Complete delivery documentation and patient visit reports accurately and on time.</li><li>
Keep your assigned company vehicle clean, safe, and ready for service.</li><li>
Respond to urgent equipment needs and participate in on-call rotations.</li><li>
Ensure compliance with safety protocols and company standards.</li><li>
Performs other duties as assigned.</li></ul><h3 class="jobSectionHeader"><b>
Why Rotech?</b></h3><ul><li>
Local routes &ndash; be home daily while making a difference</li><li>
Mission-driven work &ndash; help patients live more comfortably and independently</li><li>
Comprehensive training &ndash; learn how to safely deliver and support medical equipment</li></ul><div><b>
Ready to drive with purpose? Apply today and join a team that delivers more than equipment&mdash;we deliver care.</b></div><div><b><br>
Employment is contingent on</b></div><ul><li>
Background check (company-wide). <i>Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.</i></li><li>
Drug screen (<i>when applicable for the position</i>)</li><li>
Compliance with healthcare facility credentialing process (<i>when applicable for the position</i>)</li><li>
Valid driver&rsquo;s license in state of residence with a clean driving record <i>(when applicable for the position)</i></li></ul><div><b>
Required Education and/or Experience</b></div><ul><li>
High school diploma or GED equivalent, required</li></ul><div><b>
Preferred Education and/or Experience</b></div><ul><li>
Experience with medical equipment, preferred</li><li>
One year of related work experience, preferred</li><li>
Medical terminology, preferred</li></ul><div><b>
Skills and Competencies</b></div><ul><li>
Accurately perform simple mathematical calculations</li><li>
Effectively communicate in English; both oral and written</li><li>
Interpret a variety of communications (verbal, non-verbal, written, listening and visual)</li><li>
Maintain confidentiality, discretion and caution when handling sensitive information</li><li>
Multi-task along with attention to detail</li><li>
Self-motivation, organized, time-management and deductive problem solving skills</li><li>
Work independently and as part of a team</li></ul><div><b>
Machines, Equipment and Technical Abilities</b></div><ul><li>
Email transmission and communication</li><li>
Internet navigation and research</li><li>
Microsoft applications; Outlook, Word and Excel</li><li>
Office equipment; fax machine, copier, printer, phone and computer and/or tablet</li><li>
Mechanically inclined for the repair and troubleshooting of equipment</li><li>
Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo</li><li>
Understands use of all applicable home respiratory equipment and supplies</li></ul><div><b>
Physical Demands</b></div><ul><li>
Lift and carry office equipment at times</li><li>
Requires sitting, walking, standing, talking and listening</li><li>
Requires close vision to small print on computer and/or tablet and paperwork</li><li>
Requires lifting (minimum of 65 pounds) and transporting of patient equipment</li><li>
Requires contact with patients and equipment with potential exposure to contagious pathogens</li><li>
Requires driving a company vehicle for the majority of the workday</li><li>
Required to comply with Rotech Respiratory Protection &amp; N95 Mask Fit Testing Policy<ul><li>
Medical Evaluation and Fit Testing Compliance in a timely manner</li><li>
Annual Recertification</li><li>
Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines</li></ul></li></ul></div>

Local Medical Equipment Delivery Driver (PMR Acquisition)

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