patient services coordinator clinical

OrthoIndy

<div><p><b>Facility</b>: OrthoIndy Hospital Northwest, Indianapolis, IN<br>
<b>Department</b>: OI Support Services<br>
<b>Shift Details</b>: Full-time hourly, Monday-Friday 8 am &ndash; 5 pm; comprehensive benefits package included! Training in-office for 90 days, then 100% remote.</p><p>
At OrthoIndy everything we do is about creating a caring, connected and committed workforce that directly improves the quality of life for our employees and customers.<br>
Be part of something great!</p><p>
At OrthoIndy, we provide leading-edge bone, joint, spine and muscle care from 13 OrthoIndy locations throughout Central Indiana, staying true to our mission and our patients by offering a full range of procedures and treatment options. We have over 80 physicians in our practice and we continue to be one of the most highly respected and trusted orthopedic practices in the Midwest. OrthoIndy has received national recognition for patient safety and orthopedic excellence and our philosophy is a physician-owned hospital model where patients experience superior service, safety and patient satisfaction because physicians are involved in every aspect of your care.</p><p><b>
General Statement of Duties:</b></p><p>
The Clinical Patient Services Coordinator is the providers first line to the extension of their clinical practice and the patients&rsquo; primary point of contact. The Patient Service Coordinator serves as the main point of contact for assigned Physicians. The Coordinator establishes a patient friendly environment to facilitate communication between patients and OrthoIndy. Primary areas of focus include surgery or procedural scheduling, triage of patient questions and daily problem solving to ensure patients expectations and needs are met.</p><p><b>
Essential Duties:</b></p><ul><li>
Schedule all surgical procedures at designated facilities. Obtains and schedules any medical clearance needed when applicable. Schedules 1st post-operative appointments. Schedules first physical or occupational therapy appointments following surgery.</li><li>
Responsible for managing surgery schedule including case order according to surgical procedure. Communicating to all patients&rsquo; pre-operative instructions and arrival time.</li><li>
Triages all patients concerns related to symptoms and treatment. Constant communication with provider regarding patient care recommendations.</li><li>
Manages patient prescription refill requests.</li><li>
Arranges provider peer to peer reviews when applicable.</li><li>
Manages provider schedule and all tasks related to patient care and documentation in EMR. Communicates with scheduling department on days providers are out of office and last-minute template changes.</li><li>
Schedules appointments for patients. Serves as back up to appointment scheduling to specialty team when call volume is high.</li><li>
Learning assigned providers specialty type. Treatment approach both conservative and surgical. Pre and post op protocols per surgical procedure. Treatment progression for episode of care. Payer clinical guidelines for required treatment for surgical candidates for prior auth department to obtain authorizations for surgery.</li><li>
Works closely with prior authorization team for surgical or procedural authorization.</li><li>
Assist in coordination of referrals ordered by assigned provider.</li></ul><p><b>
Requirements</b>:</p><ul><li>
High school diploma or general education degree (GED) required.</li><li>
Athletic trainer, LPN or Medical Assistant certification required.</li><li>
2-4 years of healthcare experience required; 4-6 years preferred.</li><li>
Spine experience preferred.</li><li>
Basic Life Support (BLS) preferred.</li></ul><p><br>
OrthoIndy is an Equal Opportunity Employer</p></div><p></p>

Patient Services Coordinator - Clinical

Abby Care

<div>
 <strong>
  About Abby Care
  <br/>
  <br/>
 </strong>
 Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving.
 <br/>
 <br/>
 Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care they already provide at home.
 <br/>
 <br/>
 Abby Care is building a tech-powered, family-first care platform to efficiently deliver care, improve health outcomes, and provide the best-in-class experience nationwide.
 <br/>
 <br/>
 We are rapidly expanding our mission and looking for passionate team members to join. Abby Care has partnered with leading insurance plans, healthcare providers, and community organizations. We&rsquo;re supported by top, mission-driven VCs to empower families throughout the country.
 <br/>
 <br/>
 The Role
 <br/>
 <br/>
 We're looking for a passionate Registered Nurse to join our team as a RN Intake Coordinator position. This role will report into the Director of Nursing in Indiana. This is a
 <strong>
  Full-Time
 </strong>
 <em>
  <strong>
   remote
  </strong>
 </em>
 opportunity based in Indianapolis, IN.
 <br/>
 <br/>
 The RN Intake Coordinator at Abby Care is responsible for overseeing the clinical intake process and service determinations of home health and personal care patients, ensuring appropriateness of home care services, regulatory compliance, and timely start-of-care. This role requires a nurse with excellent organization, time management, and strong communication abilities, and dedication to providing high-quality patient care. The RN intake coordinator with work closely with our operations and growth teams, as well as our RN case managers to ensure optimal patient outcomes.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Service determinations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Review medicaid eligibility and submitted intakes documentation to determine appropriateness of potential home health and personal care patients
  </li>
  <li>
   Collaborate with operations, growth, and clinical leadership to support timely and accurate service decisions in compliance with organization?? standards
  </li>
  <li>
   Identify potential clinical and operational barriers to service and escalate concerns to the Director of Nursing as needed
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Documentation review
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Timely identify missing, inconsistent, or unclear documentation to ensure&hellip; PATIENT&rsquo;S PREPAREDNESS FOR TA
  </li>
  <li>
   Maintain accurate and organized intake records to support audits, quality assurance, and continuity of care
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Telehealth assessment
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conduct telephonic or video-based clinical intake assessments to gather health history, current condition, and care needs
  </li>
  <li>
   Assess patient safety, functional status, and appropriateness for home-based services in a remote setting
  </li>
  <li>
   Provide professional, compassionate education to patients and caregivers regarding services, expectations, and next steps
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technology &amp; Data Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Utilize Google Sheets and Excel to track intake volumes, start-of-care timelines, and clinical metrics
  </li>
  <li>
   Collaborate with cross-functional teams using shared documents and data tools to ensure transparency and coordination
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Communication and Collaboration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Participate in weekly team meetings to ensure alignment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Active Registered Nurse (RN) license in Indiana (or compact state, as applicable)
  </li>
  <li>
   Strong clinical assessment and critical-thinking skills
  </li>
  <li>
   Ability to determine service appropriateness and level of care
  </li>
  <li>
   Exceptional organizational and prioritization skills in a fast-paced intake environment
  </li>
  <li>
   Proficiency with Google Workspace (Sheets, Docs, Gmail)
  </li>
  <li>
   Comfort learning and navigating EHRs, intake platforms, and telehealth tools
  </li>
  <li>
   Ability to adapt workflows and priorities as business needs change
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  We are an equal opportunity employer and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.
  <br/>
  <br/>
 </em>
</div>


RN Intake Coordinator

Sonova

<div></div><div><div><div><p>Who we are</p><p>
At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.</p>
<p>Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,</p>
<p>Here you&rsquo;ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.</p>
</div></div><div><div><div><div>Indianapolis (IN), United States
</div></div></div></div><div><div><div><div><p>Patient Care Coordinator - Indianapolis, IN
</p></div></div></div></div><div><div><div><div>162525
</div></div></div></div><div><div><div><div><div><b>Connect Hearing, part of AudioNova</b></div>
<div><b>
Location:</b> <b>Indianapolis, IN</b></div><br>
<div></div>
<div><b>
8202 Clearvista Pkwy.</b></div>
<div><b>
Suite 9C</b></div>
<div><b>
Indianapolis, IN 46256</b></div><br>
<div></div>
<div><b>
Current pay:</b> $16.00-18.00 an hour + Sales Incentive Program!</div>
<div><b>
Clinic Hours:</b> Monday-Friday, 8:30am-5:00pm</div><br>
<div></div>
<div><b>
What We Offer:</b></div>
<ul>
<li>Medical, Dental, Vision Coverage</li>
<li>401K with a Company Match
</li><li>FREE hearing aids to all employees and discounts for qualified family members</li>
<li>PTO and Holiday Time</li>
<li>No Nights or Weekends!</li>
<li>Legal Shield and Identity Theft Protection
</li><li>1 Floating Holiday per year</li></ul><br>
<div></div>
<div><b>
Job Description:</b></div>
<div>
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.</div><br>
<div></div>
<div><b>
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!</b></div><br>
<div></div>
<div><b>
As a Hearing Care Coordinator, you will:</b></div>
<ul>
<li>Greet patients with a positive and professional attitude</li>
<li>Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic</li>
<li>Collect patient intake forms and maintain patient files/notes</li>
<li>Schedule/Confirm patient appointments</li>
<li>Complete benefit checks and authorization for each patients&rsquo; insurance</li>
<li>Provide first level support to patients, answer questions, check patients in/out, and collect and process payments</li>
<li>Process repairs under the direct supervision of a licensed Hearing Care Professional</li>
<li>Prepare bank deposits and submit daily reports to finance</li>
<li>General sales knowledge for accessories and any patient support</li>
<li>Process patient orders, receive all orders and verify pick up, input information into system</li>
<li>Clean and maintain equipment and instruments</li>
<li>Submit equipment and facility requests</li>
<li>General office duties, including cleaning</li>
<li>Manage inventory, order/monitor stock, and submit supply orders as needed</li>
<li>Assist with event planning and logistics for at least 1 community outreach event per month</li>
</ul>
<div><b>Education:</b></div>
<ul>
<li>High School Diploma or equivalent</li>
<li>Associates degree, preferred</li>
</ul>
<div><b>Industry/Product Knowledge Required:</b></div>
<ul>
<li>Prior experience/knowledge with hearing aids is a plus</li>
</ul>
<div><b>Skills/Abilities:</b></div>
<ul>
<li>Professional verbal and written communication</li>
<li>Strong relationship building skills with patients, physicians, clinical staff</li>
<li>Experience with Microsoft Office and Outlook</li>
<li>Knowledge of HIPAA regulations</li>
<li>EMR/EHR experience a plus</li>
</ul>
<div><b>Work Experience:</b></div>
<ul>
<li>2+ years in a health care environment is preferred</li>
<li>Previous customer service experience is required</li></ul><br>
<div></div>
<div>
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.</div><br>
<div></div>
<div>
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.</div><br>
<div></div>
<div>
#INDPCC</div><br>
<div></div>
</div></div></div></div><div><div><p>Sonova is an equal opportunity employer.</p><p>
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate&rsquo;s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.</p></div></div></div><p></p>

Patient Care Coordinator

Gray Residential Services

<p><b>TO APPLY:</b> <b>CALL OR TEXT 812-530-6901 TO SCHEDULE AN INTERVIEW.</b></p><ul><li>Text <b>&quot;LPN&quot;</b> for the Full-Time Licensed Practical Nurse position.</li><li>Text <b>&quot;QMA&quot;</b> for the PRN Clinical Medication Coordinator position.</li></ul><p>Clinical Coordinator Openings: LPN (Full-Time) &amp; QMA (PRN)</p><p><b>Gray Residential Services</b> <b>Location:</b> Indianapolis | Greenwood | Noblesville</p><p><b>Job Summary</b></p><p>We are seeking energetic and dedicated Clinical Coordinators to join our healthcare team as LPN (Licensed Practical Nurse) full-time and QMA (Qualified Medication Aide) PRN (as needed). In this vital role, you will serve as a key member of the clinical staff&mdash;coordinating <b>client</b> care, ensuring compliance with healthcare standards, and supporting the delivery of exceptional medical services. Your proactive approach will help foster a safe, compassionate environment where residents receive the highest quality of care. This position offers an exciting opportunity to work in diverse settings!</p><p><b>The Role</b></p><p>Join us at Gray Residential Services! We are seeking high-standard clinical professionals to join our growing team serving individuals with intellectual and developmental disabilities (IDD). Both roles report to the Program RN and are essential to maintaining the &quot;Gray Standard&quot; of clinical excellence and waiver-based care in Indiana.</p><p><b>Option 1: Licensed Practical Nurse (LPN) &ndash; Clinical Coordinator</b></p><ul><li><b>Status:</b> Full-Time</li><li><b>Salary:</b> $50,000 &ndash; $60,000 per year</li><li><b>Focus:</b> Clinical oversight, staff training, and field advocacy.</li><li><b>Key Responsibilities:</b> Review risk protocols, lead medication administration training for new DSPs, conduct on-site visits, and provide rotating after-hours on-call support.</li></ul><p><b>Option 2: QMA &ndash; Clinical Medication Coordinator</b></p><ul><li><b>Status:</b> PRN (As Needed / High Flexibility)</li><li><b>Pay:</b> Starting at $24.00 per hour</li><li><b>Focus:</b> Medication management, pharmacy relations, and quality auditing.</li><li><b>Key Responsibilities:</b> Monitor cycle fills/Paper MARs, resolve Prior Authorizations (PA), conduct on-site medication audits, and serve as a subject matter expert for staff.</li></ul><p><b>Core Responsibilities</b></p><ul><li><b>Clinical Operations:</b> Coordinate daily operations ensuring smooth workflow and adherence to healthcare protocols.</li><li><b>Medication Excellence:</b> Support medication administration, including injections and IV infusions, following strict safety procedures and HIPAA regulations.</li><li><b>Documentation:</b> Maintain detailed medical records (Paper MAR) ensuring compliance with ICD-9/ICD-10 and CPT coding standards.</li><li><b>Triage &amp; Assessment:</b> Assist with <b>client</b> assessments and conduct triage for urgent medical issues, providing appropriate interventions or referrals.</li><li><b>Specialized Support:</b> Monitor <b>client</b> status during treatments such as catheterization, tube feeding, or ventilator management; assist with phlebotomy or sterile processing when required.</li><li><b>Education:</b> Provide health coaching on pain management, nutrition, and medication adherence to residents and their families.</li></ul><p><b>Minimum Qualifications (Both Roles)</b></p><ul><li><b>Licensure:</b> Valid LPN license or QMA certification in good standing.</li><li><b>Logistics:</b> Must be at least 18 years of age with a valid driver&rsquo;s license, current liability insurance, and a <b>dependable vehicle</b> for travel between sites.</li><li><b>Compliance:</b> Current negative TB test, American Red Cross CPR Certification and acceptable criminal history background checks.</li><li><b>Character:</b> Must demonstrate empathy for the individuals we serve and the ability to represent the department with tact and diplomacy.</li></ul><p><b>Benefits</b></p><ul><li>401(k) &amp; 401(k) matching</li><li>Flexible schedule</li><li>Paid orientation and training</li><li>Referral program</li></ul><p><b>SCHEDULE YOUR INTERVIEW TODAY!</b></p><p><b>CALL OR TEXT 812-530-6901</b></p><ul><li>Text <b>&quot;LPN&quot;</b> for Full-Time.</li><li>Text <b>&quot;QMA&quot;</b> for PRN.</li></ul><p>Pay: $24.00 - $28.85 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Flexible schedule</li><li>Referral program</li><li>Retirement plan</li></ul><p>Application Question(s):</p><ul><li>Do you have a valid Indiana LPN License (for the LPN position) or a current Indiana QMA Certification (for the QMA position)?</li><li>Do you have experience working with the IDD/Medicaid Waiver population? Please describe.</li><li>Do you have a valid driver's license, current liability insurance, and a dependable vehicle for site visits or travel between residential sites?</li><li>(For QMA applicants) Are you comfortable resolving Prior Authorization (PA) issues and communicating directly with pharmacies/physicians?</li><li>Do you have a current negative TB test, American Red Cross CPR Certification and are you able to pass an acceptable criminal history background check?</li></ul><p>Work Location: In person</p>

Clinical Coordinator Openings: LPN (Full-Time) & QMA (PRN)

Health & Hospital Corporation of Marion County

<p>Job Role Summary:</p><p>The Social Work Case Manager will be responsible for providing a continuum of social work services in an assigned work setting that will assist patients/clients and their families find practical ways of resolving social, emotional and environmental problems that interfere with optimum functioning and attainment of total health. Works closely with other community agencies and service providers to maximize health outcomes for individuals, families, and communities. The majority of services provided are home-based.</p><p>Essential Duties:</p><ul><li>Provides therapeutic social work intervention to diverse client system which may include but not limited to crisis intervention, community resource referrals, client advocacy, support, outreach, follow-up, education, and intra/inter agency consultation.</li><li>Participates in a multidisciplinary team effort to coordinate/implement services that will ensure appropriate treatment plan continuity of care for all clients/patients served of care.</li><li>Serves as social work services resource/consultant person concerning appropriate management of social situations that affect the effective functioning of individuals and families.</li><li>Prepares written reports and clinical records (progress notes, summaries, statistical forms, etc.) of services rendered; responds timely to requests for information.</li><li>Assumes advocacy/liaison/collaborative role for patients/clients via contacts with community agencies/personnel, hospital personnel, court disposition hearings, abuse cases, etc.; collaborates with inter/intra agency personnel involving referral activities.</li><li>Maintains a current file of referral sources; cultivates a network of resources and collaborates with inter/intra agency personnel involving referral activities.</li><li>Patient/Client and their family&rsquo;s records and information, staff records and/or their families, of all other confidential information presented orally and or in writing will be kept confidential.</li><li>Maintain confidentiality of patient/client records and information in accordance with HIPAA guidelines.</li><li>Assumes responsibility for maintaining current knowledge of information relevant to specialty area.</li><li>Functions as a skilled consultant concerning effective management of interpersonal situations that affect the positive coping skills of individuals, families, at-risk groups.</li><li>Documents services rendered via client records, statistical records, and written summaries.</li><li>Observes and Interprets impact on client functioning in environmental conditions and family interactions through home visits, office visits and community encounters.</li><li>Assists the Administrator of Social Work and Clinical Coordinator in program design and implementation of social work services, goals, and objectives.</li></ul><p>Associated Job Duties:</p><ul><li>Utilizes communication and problem-solving knowledge/skills to identify and facilitate resolution of problems in team functioning.</li><li>Participates in staff meetings, in-services, educational programs, and trainings; and assumes responsibility for continuous professional self-development.</li><li>Assists in developing and leading groups in the community, based on identified needs and evaluates the group&rsquo;s effectiveness.</li><li>Participates on SW/ MCPHD &amp; H&amp;HC/Community committees/projects as required or assigned.</li><li>Frequent external contacts with patients/clients, families, health, and social service agencies concerning referrals, care coordination and acquisition/provision of confidential information.</li><li>Occasional requirement to testify in court cases (abuse/neglect, custody).</li><li>Perform other duties as assigned.</li></ul><p>Other Duties and Responsibilities:</p><ul><li>Serve on appropriate committee and task forces as assigned.</li><li>Trained at the appropriate National Incident Management System (NIMS) and Incident Command System.</li><li>Training on Psychological First Aid (PSA) in preparation to participate in the response to public health disasters/emergencies.</li><li>Participate in Health Fairs.</li></ul><p>Qualifications:</p><ul><li><b>Bachelor&rsquo;s Degree or Master's degree in Social Work, required.</b></li><li>A valid Indiana Driver&rsquo;s License and access to a vehicle is required.</li></ul><p>Knowledge, Skills &amp; Abilities:</p><ul><li>Graduation with bachelor&rsquo;s degree in social work from an accredited School of Social Work.</li><li><i><b>1-3 years of social work experience in a healthcare setting is preferred.</b></i></li><li>Knowledge of pertinent State/Federal laws, regulations, community systems, and resources.</li><li>Ability to work cooperatively with multi-discipline teams in situations requiring a high degree of flexibility, creativity, and initiative.</li><li>Apply social work techniques/principles including evaluative, intervention, counseling methods; toward productive problem solving in the client /worker relationship.</li><li>Communicate effectively with a wide variety of people, and perform duties independently in a wide variety of settings,</li><li>Knowledge and use of computer and skills for writing/documenting case notes, reports, e-mails, etc.</li></ul><p>Working Environment:</p><ul><li>Possible exposure to communicable diseases, infections; and other hazards, involved in home office, clinic, and community site visitations.</li><li>Effective response to stress situations; and appropriate response in dealing with difficult patients/clients/families.</li><li><i><b>In-county travel: Visits to office, community locations, and client&rsquo;s school or home as needed or required.</b></i></li><li>Daily contacts with patients/clients, health, social work, and other professionals to initiate/provide/obtain services for patients/clients.</li><li>Frequent external contacts with patients/clients, families, health care and social service agencies concerning referrals, care coordination; and acquisition/provision of confidential information.</li><li>Occasionally required to testify in court cases (abuse/neglect, custody, environmental issues).</li><li>Patient/Client medical records cannot be transported home or to another work site without permission from the supervisor and in compliance with MCPHD HIPPAA guidelines and protocol.</li><li>All Patient/Client records and other client information must be stored in a secured locked cabinet in a safe and confidential environment.</li><li>Flexibility and high level of organizational skills to respond effectively to changing situations/priorities/locations.</li></ul><p>Job Type: Full-time</p><p>Pay: $49,800.00 - $61,550.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>People with a criminal record are encouraged to apply</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Work Location: In person</p>

Social Work Case Manager

Compassus

<div><p><b>Company:</b></p>
Compassus<p></p><p><b><br>
Position Summary</b></p><p>
The Hospice Team Coordinator plays a crucial role in coordinating and overseeing the delivery of hospice care services to patients. S/he maintains accurate records and facilitates communication and collaboration among team members, ensuring that patients receive the highest level of care, comfort, and support.</p><p><b><br>
Position Specific Responsibilities</b></p><ul><li>
Accurately enters and manages various types of patient data, including referral intake information (if applicable), newly admitted patient details, and updates to patient demographic information.</li><li>
Ensures all admission documentation is complete, signed, dated, and includes the attending physician/medical director's CTI (Certification of Terminal Illness) and order to admit. Uploads these documents into the HCHB system for seamless record-keeping.</li><li>
Uses HCHB to maintain and update patient records and generates reports to demonstrate regulatory compliance and add coordination notes as needed.</li><li>
Monitors the status of durable medical equipment (DME) and medical supplies orders, and promptly informs the management team of any notable trends or issues.</li><li>
Monitors the timely return of physician orders and facilitates their processing to maintain efficient patient care.</li><li>
Verifies and uploads any paper-based visit records into the Electronic Medical Record (EMR) system and subsequently into HCHB for complete and accurate patient histories.</li><li>
Ensures accurate and systematic organization of uploaded documents in the corresponding patient charts for easy retrieval and reference.</li><li>
Confirms that the ordered level of care matches the billable level of care for each patient, ensuring accurate billing and reimbursement.</li><li>
Collects decertification paperwork and uploads it into patient records. Notifies relevant healthcare providers of patient discharge through coordination notes.</li><li>
Initiates requests for medical records and hospital inpatient charts as needed, and process provider notifications when they are relevant to the patient's care.</li><li>
Facilitates coordination among members of the interdisciplinary team (IDT) to ensure a holistic approach to patient care.</li><li>
Acts as a central point of contact for the hospice team, patients, and their families, facilitating clear and efficient communication.</li><li>
Handles incoming telephone calls, take accurate messages, and transfer calls to the appropriate personnel, maintaining a responsive and welcoming atmosphere.</li><li>
Manages the phone system and switches to the secondary system when necessary to ensure seamless communication.</li><li>
Assists the Hospice Director of Clinical Services (DCS) with pre- and post-IDT activities, including preparing agendas and updating plans of care (UPOC's). Additionally, send UPOCs to attending physicians via mail or fax.</li><li>
Prepares binders for patients in facilities, ensuring that essential information is organized and readily available.</li><li>
Performs other duties as assigned.</li></ul><p><b><br>
Education and/or Experience</b></p><ul><li>
High school diploma or GED required.</li><li>
At least two (2) years of experience with medical records, medical office, or business office support highly preferred.</li></ul><p><b><br>
Skills</b></p><ul><li><b>
Mathematical Skills:</b> Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.</li><li><b>
Language Skills:</b> Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.</li><li><b>
Other Skills and Abilities:</b> Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy. Effective communication with physicians, nurses, and other healthcare personnel. Experienced in answering telephones and responding to patients or families. High integrity, including maintenance of confidential information such as patient records.</li></ul><p><b><br>
Physical Demands and Work Environment: </b>The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization.<br>
<br>
At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</p><p></p><p>
#LI-MA1</p><p></p><p><b>
Build a Rewarding Career with Compassus</b><br>
At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others.</p><p></p><p><b>
Your Career Journey Matters</b><br>
We&rsquo;re dedicated to helping you grow and succeed. Whether you&rsquo;re pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive.</p><p></p><div><b>
The Compassus Advantage</b><br>
<ul><li>Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.</li><li>Career Development: Access leadership pathways, mentorship, and personalized professional development.</li><li>Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.</li><li>Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.</li><li>Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.</li><li>A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.</li></ul></div><p></p><p><b>
Ready to Join?</b><br>
At Compassus, your career is more than a job&mdash;it&rsquo;s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.</p></div>

Hospice Team Coordinator

Labcorp

<div><p>Labcorp is seeking a hybrid Regional Study Coordinator to join our Central Labs Services team in Indianapolis.</p><p></p><p><b>
Job Responsibilities</b></p><ul><li><p>
Act as regional liaison between Global Study Manager and various CCLS departments involved in the study</p></li><li><p>
Act as regional liaison between assigned Client representatives (eg. CRA, Site Monitors) and the corresponding local CCLS platform; occasionally, the Regional Study Coordinator can represent Global Study Manager in interactions with the main client contact</p></li><li><p>
Close collaboration with the Global Study Manager for all study related aspects that are pertaining to the corresponding local platform and through all study stages, from set-up to closure</p></li><li><p>
Review the study Statement of Work to ensure local feasibility and make appropriate recommendations to the Study Design Lead</p></li><li><p>
Ensure a detailed knowledge of the SOW specifications and very good understanding of how the SOW specifications impact every operational aspect of the clinical trial</p></li><li><p>
Manage day-to-day local study related activities, especially logistics, monitoring and study supplies, keeping the Global Study Manager informed of any study development</p></li><li><p>
Monitor, track and provide resolution to all local study issues, keeping the Global Study Manager in the communication loop</p></li></ul><p></p><p>
The Regional Study Coordinator is expected to interact internally on a regular basis and occasionally with external clients throughout all job duties mentioned above.</p><p></p><p><b>
Minimum Qualifications</b></p><ul><li><p>
High school diploma or equivalent</p></li><li><p>
Two or more years of professional experience in a scientific or laboratory setting</p></li></ul><p></p><p><b>
Preferred Qualifications</b></p><ul><li><p>
Bachelor&rsquo;s degree in a life science discipline</p></li></ul><p></p><p><b>
Additional Job Standards</b></p><ul><li><p>
Proven ability to plan, prioritize, and manage workload in a fast‑paced environment</p></li><li><p>
Strong communication and organizational skills</p></li><li><p>
Excellent attention to detail with a collaborative, team‑oriented mindset</p></li><li><p>
Demonstrated experience facilitating meetings and engaging effectively with clients</p></li></ul><p></p><p>
At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations.</p><p></p><p>
Central Laboratory Services is part of a global contract research organization within Labcorp. We offer the world&rsquo;s largest network of central laboratories and support global clinical trials testing. A common set of processes, procedures, and instrumentation is offered throughout our sites in Europe, Asia/Pacific, and the United States, allowing us to receive samples globally and provide more than 700 assays across all laboratory science disciplines.</p><p></p><p><b>
Application Window: </b>Closes at the end of the day March 20, 2026.</p><p></p><p><b>
Pay Range: </b>60-65K</p><p></p><p>
All job offers will be based on a candidate&rsquo;s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.</p><p></p><p><b>
Benefits: </b>Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN &amp; Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.</p><p></p><p><b>
Labcorp is proud to be an Equal Opportunity Employer:</b></p><p>
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.</p><p></p><p><b>
We encourage all to apply</b></p><p>
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.</p></div><p></p>

Regional Study Coordinator - Central Labs Services - Clinical Research

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