patient services coordinator

One Life Medical Center

<p><b>Job Title: Patient Coordinator</b></p><p><b>Location:</b> Al Ain, UAE<br/><b>Facility:</b> Medical Center</p><p>Job Summary</p><p>We are seeking a friendly, organized, and patient-focused <b>Patient Coordinator</b> to join our medical center in Al Ain. The ideal candidate will act as the first point of contact for patients, ensuring smooth coordination of appointments, effective communication, and a high standard of customer service while supporting the center&rsquo;s service and sales goals.</p><p>Key Responsibilities</p><ul><li>Greet and assist patients in a professional and welcoming manner</li><li>Schedule, confirm, and manage patient appointments</li><li>Coordinate patient flow between departments and healthcare providers</li><li>Maintain accurate and up-to-date patient records</li><li>Handle patient inquiries, concerns, and complaints efficiently</li><li>Explain services, treatments, and packages to patients and promote relevant offerings</li><li>Support the medical center&rsquo;s sales targets through effective patient engagement and follow-up</li><li>Coordinate with doctors, nurses, and administrative staff to ensure smooth operations</li><li>Verify patient documents and insurance details when required</li><li>Ensure patient confidentiality and compliance with internal policies</li><li>Follow up with patients regarding appointments, treatments, and ongoing care</li></ul><p>Requirements &amp; Qualifications</p><ul><li>Proven experience as a Patient Coordinator, Receptionist, or similar role in a medical center or healthcare setting</li><li>Strong communication and interpersonal skills</li><li>Excellent organizational and multitasking abilities</li><li>Sales-oriented mindset with the ability to convert inquiries into bookings</li><li>Proficiency in MS Office and medical management systems</li><li>Fluency in English; Arabic is an advantage</li></ul><p>Skills &amp; Competencies</p><ul><li>Strong customer service and sales skills</li><li>Persuasive communication and upselling abilities</li><li>Professional appearance and positive attitude</li><li>Ability to work under pressure in a fast-paced environment</li><li>Attention to detail and problem-solving skills</li><li>Team-oriented and proactive</li></ul><p>Job Type: Full-time</p>

Patient Coordinator

IIQAF

<div><p><b>Location:</b> Dubai, UAE<br>
<b>Industry:</b> Hospital / Health Care<br>
<b>Job Type:</b> Full-Time<br>
<b>Salary:</b> <b>AED 6,500 &ndash; AED 7,000 per month</b></p>
<h3 class="jobSectionHeader"><b>Job Summary</b></h3>
<p>IIQAF Group is seeking a compassionate and organized <b>Patient Coordinator</b> to join our <b>healthcare operations in Dubai</b>. The successful candidate will serve as the primary point of contact for patients, ensuring smooth <b>patient scheduling, coordination, documentation, and communication</b> across healthcare departments.</p>
<p>This role is ideal for candidates searching for <b>Patient Coordinator jobs in Dubai</b>, <b>Healthcare Coordinator jobs UAE</b>, <b>Hospital Front Office roles</b>, or <b>Medical Administrative positions</b>.</p>
<h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3>
<ul><li>Coordinate patient appointments, admissions, and follow-ups</li><li>
Act as a liaison between <b>patients, doctors, nurses, and insurance providers</b></li><li>
Maintain accurate <b>patient records and medical documentation</b></li><li>
Assist with <b>patient registration, billing coordination, and insurance verification</b></li><li>
Handle patient inquiries professionally in person and over the phone</li><li>
Ensure compliance with <b>hospital policies, DHA regulations, and patient confidentiality</b></li><li>
Support smooth patient flow and minimize waiting times</li><li>
Update hospital systems and EMR data accurately</li></ul>
<h3 class="jobSectionHeader"><b>Required Skills &amp; Qualifications</b></h3>
<ul><li>Proven experience as a <b>Patient Coordinator, Healthcare Coordinator, or Medical Administrator</b></li><li>
Strong knowledge of <b>hospital operations and patient care workflows</b></li><li>
Familiarity with <b>EMR/EHR systems and hospital management software</b></li><li>
Excellent communication and interpersonal skills</li><li>
Ability to multitask in a <b>fast-paced healthcare environment</b></li><li>
Strong organizational and customer service skills</li></ul>
<h3 class="jobSectionHeader"><b>Preferred Qualifications</b></h3>
<ul><li>Experience in <b>hospitals, clinics, or medical centers in the UAE</b></li><li>
Knowledge of <b>DHA standards, medical billing, and insurance coordination</b></li><li>
Multilingual skills (Arabic is an advantage)</li></ul>
<h3 class="jobSectionHeader"><b>Why Join IIQAF Group</b></h3>
<ul><li>Competitive monthly salary: <b>AED 6,500 &ndash; AED 7,000</b></li><li>
Professional healthcare work environment</li><li>
Long-term career growth within IIQAF Group</li><li>
Opportunity to make a meaningful impact on patient experience</li></ul></div>

MLM Hearing

<div><div><b>Patient Care Coordinator &ndash; Be the Heart of Our Clinic!</b></div>
<div>
The Patient Care Coordinator (PCC) is the welcoming face of our clinic, creating a positive experience for our patients. This role focuses on managing the clinic, building patient relationships, understanding patients hearing needs, and ensuring a smooth flow for a thriving growing practice.</div><br>
<div></div>
<div><b>
What You&rsquo;ll Do</b></div>
<ul><li>
Greet and screen patients to determine how we can best support them</li><li>
Answer questions about services and promotions</li><li>
Spot potential leads and keep patient flow running smoothly</li><li>
Manage scheduling, daily office tasks, and financial and administrative duties</li><li>
Handle insurance verification, inventory, and patient records</li><li>
Partner with clinic and home office teams to support operations</li><li>
Assist with marketing efforts, events, outreach, and patient retention activities</li></ul><br>
<div></div>
<div><b>
Who Thrives in This Role</b></div>
<ul><li>
Individuals whose career is focused on working in a medical practice</li><li>
Strong multi-taskers with solid problem-solving skills</li><li>
Punctual, reliable professionals</li><li>
Individuals who genuinely love helping others in a clinic setting</li></ul><br>
<div></div>
<div><b>
Why It&rsquo;s Rewarding</b></div>
<div>
You&rsquo;re not just managing an office, you&rsquo;re making a meaningful difference by helping patients feel supported, understood, and cared for throughout their journey to better hearing health.</div><br>
<div></div>
<div><b>
Location</b>: Arvada &amp; Lakewood, CO - <b>Must be able to work at both locations</b></div>
<div><b>
Compensation</b>: $20.00 an hour + Bonus</div>
<div><b>
Full Time: </b>Monday through Friday</div><br>
<div></div>
<div><b>
Essential Duties and Responsibilities:</b></div>
<ul><li>
Provide the first contact for patients who call or come in to schedule an appointment or inquire about our services.</li><li>
Screen calls, identify better hearing candidates and facilitate excellent service by providing the information necessary to secure an appointment.</li><li>
Schedule and confirm appointments and conduct outbound retention calls to patients.</li><li>
Coordinate provider&rsquo;s schedule and ensure the smooth and efficient flow of patient care while in the office.</li><li>
Check patients in and out, collect and record payments, track revenue and accounting activities to include: petty cash reconciliation, end of day close, bank deposits, posting of charges, entering invoices, payments and insurance claim processing.</li><li>
Maintain all daily, weekly and monthly reports and tracking documents. Respond to home office requests in a timely manner.</li><li>
Verify patient information, billing/insurance data, collect and process documentation and maintain patient charts to include the filing of all patient records.</li><li>
Work with insurance and workers compensation agencies to facilitate authorizations and benefit verification.</li><li>
Responsible for a variety of administrative tasks such as typing, filing, office supply inventory, and mail.</li><li>
Verify the status of and checking in hearing aids and repairs and track/maintain product inventory.</li><li>
Work with the hearing care provider on grassroots marketing efforts that may include compiling physician packets, coordinating educational seminars, and sending recall letters.</li><li>
Track marketing calls and inquiries from initial contact through the point of sale</li><li>
Responsible to open and close the office on a daily basis and ensure the reception area is well maintained.</li><li>
Training support for other location front office staff, as may be appropriate.</li></ul><br>
<div></div>
<div><b>
Education and Experience Requirements</b>:</div>
<ul><li>
A minimum of 5 years office management experience in a customer driven industry is a plus.</li><li>
High school diploma or equivalent (GED)</li></ul><br>
<div></div>
<div><b>
Required Skills:</b></div>
<ul><li>
Strong computer skills</li><li>
Experience with word processing and database software.</li><li>
Excellent interpersonal skills that allow effective working relationships with a diverse, patient, colleague, and vendor population. This includes listening, sales and problem-solving skills.</li><li>
Excellent oral and written communication skills.</li><li>
Basic understanding of accounting procedures and good math aptitude.</li><li>
Strong customer service orientation.</li><li>
Excellent organizational skills.</li><li>
Ability to manage multiple tasks within strict deadlines.</li><li>
Ability to input and track sales revenues and balance accounts daily and monthly.</li><li>
Detail oriented.</li><li>
Front desk medical experience required</li></ul><br>
<div></div>
<div><b>
Physical Demands:</b></div>
<ul><li>
Ability to handle a busy office with interruptions, calls, walk-ins and direct the flow of the office with efficiency and grace.</li><li>
Must be able to pick up after an interruption to complete tasks that require focus.</li><li>
Must be able to lift boxes up to 20 pounds.</li></ul></div><div></div>

Patient Care Coordinator

BenchMark Physical Therapy

<div><h1 class="jobSectionHeader"><b>Benchmark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Gainesville, GA.</b></h1><br>
<p></p>
<p><i>
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?</i></p>
<p><b>
What is a Patient Care Coordinator?</b></p>
<ul>
<li>A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.</li>
<li>Our Patient Care Coordinators have excellent customer service skills.</li>
<li>Patient Care Coordinators learn new things &ndash; a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.</li>
</ul>
<p><b>A day in the life of a Patient Care Coordinator:</b></p>
<ul>
<li>Greets everyone who enters the clinic in a friendly and welcoming manner.</li>
<li>Schedules new referrals received by fax or by telephone from patients, physician offices.</li>
<li>Verifies insurance coverage for patients.</li>
<li>Collects patient payments.</li>
<li>Maintains an orderly and organized front office workspace.</li>
<li>Other duties as assigned.</li>
</ul>
<p><b>Fulltime positions include:</b></p>
<ul>
<li>Annual paid Charity Day to give back to a cause meaningful to you</li>
<li>Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance</li>
<li>3-week Paid Time Off plus paid holidays</li>
<li>401K + company match</li>
</ul>
<p><b>Position Summary:
</b></p><p>The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.</p><br>
<p></p>
<p><b>
Responsibilities:
</b></p><ul><li>Core responsibilities
<ul><li>Collect all money due at the time of service</li>
<li>Convert referrals into evaluations</li>
<li>Schedule patient visits</li>
<li>Customer Service</li>
</ul></li><li>Create an inviting clinic atmosphere.</li>
<li>Make all welcome calls
<ul><li>Monitor and influence arrival rate through creation of a great customer experience</li>
</ul></li><li>Practice Management
<ul><li>Manage schedule efficiently</li>
<li>Manage document routing</li>
<li>Manage personal overtime</li>
<li>Manage non-clinical documentation</li>
<li>Manage deposits</li>
<li>Manage caseload, D/C candidate, progress note, and insurance reporting</li>
<li>Monitor clinic inventory</li>
</ul></li><li>Training
<ul><li>o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.</li>
<li>Complete quarterly compliance training.
</li></ul></li></ul><p><b>Qualifications</b>:</p>
<ul>
<li>High School Diploma or equivalent</li>
<li>Communication skills &ndash; must be able to relate well to Business Office and Field leadership</li>
<li>Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision</li>
<li>As a member of a team, must possess efficient time management and presentation skills</li>
</ul>
<p><b>Physical Requirements:
</b></p><ul><li>This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.</li>
<li>This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.</li>
<li>This position is subject to sedentary work.</li>
<li>Constantly sits, with ability to interchange with standing as needed.</li>
<li>Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.</li>
<li>Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.</li>
<li>Constantly uses repetitive motions to type.</li>
<li>Must be able to constantly view computer screen (near acuity) and read items on screen.</li>
<li>Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.</li>
<li>Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.</li>
<li>Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.</li>
</ul>
<p>This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.</p>
<p>
Please do not contact the clinic directly.</p><br>
<p></p>
<p>
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.</p>
<p>
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM</p><div><p><i>
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.</i></p></div></div>

Hair O Craft

<p>The <b>Patient Coordinator cum CRO</b> plays a key role in ensuring an exceptional client experience at Hair O Craft. This role involves handling patient inquiries, scheduling appointments, managing client relationships, and supporting clinic operations. The ideal candidate should have excellent communication skills, a customer-focused attitude, and the ability to multitask efficiently.</p><p><b>Key Responsibilities:Patient Coordination:</b></p><ul><li>Greet and assist patients/clients with inquiries, appointments, and service-related concerns.</li><li>Guide new clients through consultation, service details, and payment options.</li><li>Maintain accurate patient records and update CRM/software with relevant details.</li><li>Coordinate with doctors, therapists, and clinic staff to ensure smooth service delivery.</li></ul><p><b>Customer Relationship Management:</b></p><ul><li>Follow up with clients regarding treatment progress, feedback, and future appointments.</li><li>Handle client complaints with professionalism and escalate issues when necessary.</li><li>Promote customer loyalty by maintaining strong relationships with existing clients.</li><li>Upsell and cross-sell relevant services and treatments based on client needs.</li></ul><p><b>Front Desk &amp; Administrative Support:</b></p><ul><li>Manage daily clinic operations, including appointment scheduling and reception duties.</li><li>Ensure the reception area and waiting rooms are well-maintained and welcoming.</li><li>Process payments, invoices, and maintain financial records as per clinic guidelines.</li><li>Coordinate with marketing and sales teams for promotional activities and lead generation.</li></ul><p><b>Key Skills &amp; Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree or relevant diploma in Hospitality, Customer Service, or Healthcare.</li><li>1-3 years of experience in a similar role (healthcare or wellness industry preferred).</li><li>Strong communication skills in English and regional languages.</li><li>Excellent customer service and problem-solving skills.</li><li>Proficiency in MS Office and CRM software.</li><li>Ability to handle multiple tasks and work in a fast-paced environment.</li></ul><p>Job Type: Full-time</p><p>Pay: ₹18,000.00 - ₹22,000.00 per month</p><p>Work Location: In person</p>

CRO cum Patient Coordinator

2050 healthcare Guwahati

<p><b>Location:</b> RANCHI<br/><b>Job Type:</b> Full-Time<br/><b>Work Mode:</b> Office-based with occasional client visits</p><p><b>Job Summary</b></p><p>We are seeking a highly organized and proactive Operations Coordinator to manage and oversee home care operations, caregiver coordination, client communication, sales outreach, and administrative processes. The role requires strong multitasking abilities, communication skills, and hands-on coordination with caregivers, patients, vendors, and internal teams to ensure seamless service delivery.</p><p><b>Key Responsibilities Caregiver Coordination &amp; Scheduling</b></p><ul><li>Supervise, schedule, and assign caregivers to clients based on skill set, availability, and client requirements.</li><li>Create, maintain, and optimize caregiver schedules to ensure adequate coverage at all times.</li><li>Conduct regular performance evaluations of caregivers and provide feedback.</li><li>Handle last-minute schedule changes, absences, and emergency staffing needs efficiently.</li><li>Coordinate transportation and logistics for caregivers and clients when required.</li></ul><p><b>Client &amp; Family Communication</b></p><ul><li>Act as the primary point of contact for clients and their families.</li><li>Address client and family concerns promptly and professionally.</li><li>Ensure timely communication between patients, caregivers, and healthcare professionals.</li><li>Service delivery and operational efficiency</li><li>Coordinate RC (Rehabilitation Care) and IPD (In-Patient Department) data collection related to home care cases.</li></ul><p><b>Operations &amp; Administration</b></p><ul><li>Handle billing, invoicing, and insurance-related administrative tasks for home care patients.</li><li>Manage procurement of medical and non-medical supplies, coordinate with vendors, and maintain asset tracking.</li><li>Ensure cleanliness, safety, and proper functioning of home care equipment and infrastructure.</li><li>Implement and maintain quality assurance protocols for home care services.</li><li>Handle emergency situations and implement contingency and escalation plans.</li></ul><p><b>Cross-Functional Coordination</b></p><ul><li>Foster collaboration across departments to ensure integrated, continuous, and high-quality patient care at home.</li><li>Coordinate with internal teams to ensure smooth operational workflows.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Strong organizational and multitasking abilities</li><li>Excellent communication and interpersonal skills</li><li>Ability to manage high-volume calling and follow-ups</li><li>Basic knowledge of home care operations, healthcare coordination, or patient services (preferred)</li><li>Proficiency in documentation, reporting, and MS Office tools</li><li>Ability to handle pressure, emergencies, and time-sensitive situations.</li></ul><p>Thanks &amp; Regards</p><p>HR Lipsa</p><p>Contact-8339992050</p><p>Job Type: Full-time</p><p>Pay: ₹12,000.00 - ₹18,000.00 per month</p><p>Benefits:</p><ul><li>Provident Fund</li></ul><p>Work Location: In person</p>

Operation Coordinator

True Life Medical Center

<p><b>Job Responsibilities:</b><i>ProcedurePre visit</i> <b>Receive and collect all patient identification information and register all data on the system.</b></p><ul><li>(to minimize waiting time before getting the service).</li><li>Make sure with Customer Service Department scheduling, rescheduling, canceling appointment are confirmed before informing the VIP patient and update if there will be any changes.</li><li>Inform Doctor, Customer service supervisor &amp; Nurses about the Appointments of VIP Patients.</li><li><i>During Visit</i></li></ul><p>*</p><ul><li><b>Warm welcome the VIP patient with good smile and guide him to the right department.</b></li><li><b>Politely ask the VIP patient to rest in the waiting area until the nurse will take to the doctor.</b></li><li><b>Wait for the patient to finish from the doctor visit, while finishing all paper work (insurance, requests, other services) in same department to minimize waiting time</b></li><li>Make sure patient will pay his Bill before taking the next appointment</li><li>Accompany patients while moving from one department to another to guarantee proper services (Radiology, Laboratory, Pharmacy etc)</li><li>Book the next appointment according to Doctor&rsquo;s request</li><li>Write the appointment date and time in an appointment card and confirm with the patient one day before next appointment by phone call</li><li>Thank the patient for visiting the Hospital and wish all the best</li></ul><p><i>After Visit</i> <b>Make sure patient was satisfied ,confirm the next appointment ,follow up for services done (laboratory results, medical reports etc).</b><i>Showrooms and bookings for prestige floor</i> Market for all rooms through screens and show only prestige rooms.</p><ul><li><b>Book the next Appointment with call center or Customer service agents mention in VIP don&rsquo;t Call .</b></li><li>Make sure to follow policies and procedures to maximize patient satisfaction, prevent adverse event &amp; errors plus promote patient safety .</li><li>Performs miscellaneous job-related duties as assigned by the Direct Reporting Authority</li></ul><p>Job Type: Full-time</p>

Patient Coordinator - Arabic

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8758 patient services coordinator jobs NEAR_ME

Patient Coordinator

Patient Coordinator

Patient Care Coordinator

Patient Care Coordinator

CRO cum Patient Coordinator

Operation Coordinator

Patient Coordinator - Arabic