patient services coordinator

CenterWell

<div><h1 class="jobSectionHeader">Become a part of our caring community and help us put health first 
</h1>
The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management.<ul><li>
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.</li><li>
Initiates infection control forms as needed, sends the HRD the completed &ldquo;Employee Infection Report&rdquo; to upload in the worker console.</li><li>
Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.</li><li>
Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.</li><li>
Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.</li><li>
Completes requested schedules for all add-ons and applicable orders:<ul><li>
Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.</li><li>
Schedules TIF OASIS collection visits and deletes remaining schedule.</li><li>
Reschedules declined or missed (if appropriate) visits.</li><li>
Processes reassigned and rescheduled visits.</li><li>
Ensures supervisory visits are scheduled.</li></ul></li><li>
Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.</li><li>
Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.</li><li>
Verifies visit paper notes in scheduling console as needed.</li><li>
Assists with internal transfer of patients between branch offices.</li><li>
If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.</li><li>
If clinical, may be required to perform patient visits and / or participate in on-call rotation.</li></ul><h1 class="jobSectionHeader"> 
Use your skills to make an impact 

</h1>Required Experience/Skills:<ul><li>
Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices</li><li>
Have at least 1 year of home health experience.</li><li>
Prior packet review / QI experience preferred.</li><li>
Coding certification is preferred.</li><li>
Must possess a valid state driver&rsquo;s license and automobile liability insurance.</li><li>
Must be currently licensed in the State of employment if applicable.</li><li>
Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.</li></ul>
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$45,400 - $61,300 per year 
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About Us 
</h1>
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers &ndash; all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation&rsquo;s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first &ndash; for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Patient Services Coordinator LPN Home Health

Global Mission Support Services LLC

Patient Care Coordinator &ndash; Nauru Medical Centre (Government Hospital)Location: Nauru Medical Centre, Republic of Nauru Type: Full-time / ContractAbout the Role: Nauru Medical Centre, the primary government hospital in the Republic of Nauru, is seeking a compassionate and organized Patient Care Coordinator to join our healthcare team. The ideal candidate will serve as the key point of contact between patients, medical staff, and hospital departments to ensure a smooth and positive patient experience.Key Responsibilities:<ul><li>Coordinate patient admissions, appointments, and follow-ups.</li><li>Assist patients and families with inquiries, scheduling, and documentation.</li><li>Liaise between doctors, nurses, and administrative staff to ensure timely care.</li><li>Maintain accurate patient records and update hospital databases.</li><li>Support patient education and discharge planning.</li><li>Uphold confidentiality and patient care standards in accordance with hospital policy.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Nursing, Healthcare Administration, or related field (preferred).</li><li>Previous experience in patient services, nursing, or hospital coordination role.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficient in MS Office and hospital information systems.</li></ul>Why Join Us:<ul><li>Be part of a dedicated team improving healthcare services in Nauru.</li><li>Rewarding role focused on patient satisfaction and care continuity.</li><li>Competitive salary and benefits package.</li></ul>To Apply: Please send your updated CV and credentials to talent@gmss.ltdJob Type: Full-timeApplication Question(s):<ul><li>Do you agree to be relocated to the country Nauru once hired?</li></ul>

Patient Care Coordinator- Nauru Deployment

Chaitanya eye Hospital and Research Center

Qualification MSW/Bsc/Degre/BBAPreffered -Hospital experienced female candidateBenifits -Free hostel facility providedResponsibilities: <ul><li>Provide escort services to patients on program transportation.</li><li>Transport/ escort patients to appointments and remain with them.</li><li>Provides personal care assistance.</li><li>Provides assistance to the activity programs.</li><li>Functions as a member of a multi-disciplinary team.</li><li>Reminder Calls on confirmed appointments for the same day.</li><li>Helping patients to avail discounts at the Help desk and get billed his invoice from the respective billing counter.</li></ul>After billing, escort the patients to the doctors' floor and speak with the coordinator. Helping them in diagnostic if advised by Doctors Escorting the patient for admission and discharged for cash patients and TPA Patients For cash Patients, RFA (Request for admission) will be provided to the patient by the doctors' coordinator with stamped<ul><li>If a patient has insurance RFA will be provided by the doctor coordinator with cost estimation patient has to deposit the documents with a registered office of TPA within 48 hrs</li><li>After everything is done we provide our contact numbers for any further help in a hospital</li><li>Helping to find the IPDs for same-day cases recon from respective floors</li><li>Interacting with Doctors, coordinators, and billing staff on respective floors and taking the feedbacks on the daily basis</li></ul>For International Admissions : - Calling the patient and informing them about the Help desk and location. An International patient visits our desk or we receive from the main Porch.<ul><li>We visit IPS (International Patient Services) for registration and mapping under mfine</li><li>After Registration, we escort the patient to the appropriate floor</li><li>Escort in Radiology department, sample collection if advised by the doctor</li><li>Helping in admission from IPS(International Patient Services)</li><li>After everything is done, drop the international patient at the main porch</li></ul>Job Type: Full-timePay: &#8377;15,000.00 - &#8377;18,000.00 per monthBenefits:<ul><li>Flexible schedule</li><li>Health insurance</li><li>Leave encashment</li><li>Paid time off</li><li>Provident Fund</li></ul>Ability to commute/relocate:<ul><li>Kesavadasapuram, Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>total work: 3 years (Required)</li></ul>Work Location: In person

Patient Care Coordinator

Cherie clinic

Job Description: Cherie Clinic is looking for an experienced Patient Coordinator with a background in aesthetic or dermatology clinics. The candidate will be responsible for explaining treatment procedures clearly to patients and coordinating between the doctor and the patient to ensure smooth patient flow and a premium client experience.Key Responsibilities:<ul><li>Explain clinic treatments and procedures to patients in a clear and professional manner</li><li>Coordinate between the doctor and the patient for consultation, treatment, and follow-up</li><li>Guide patients through the treatment journey and ensure their questions are answered</li><li>Maintain professional communication and patient satisfaction</li><li>Understand client goals and concerns, and provide recommendations based on services offered.</li><li>Conduct consultations to provide treatment information, pricing, and potential results.</li><li>Maintain a comprehensive knowledge of all services, promotions, and new treatments to present to clients.</li><li>Track and report on sales metrics, trends, and opportunities for growth.</li><li>Provide feedback from clients to ensure continuous improvement of services and customer experience.</li></ul>Requirements:<ul><li>Arabic nationality</li><li>Experience in an aesthetic / dermatology clinic is mandatory</li><li>Strong communication and customer handling skills</li></ul>Job Type: Full-time

Patient Coordinator

SAMAA MEDICAL CENTER

About the Role:We are looking for a dedicated and organized Patient Coordinator to join our medical team. The ideal candidate will serve as the primary point of contact for patients &mdash; ensuring smooth scheduling, accurate record management, and excellent service throughout their healthcare journey.Key Responsibilities:<ul><li>Greet and assist patients in a professional and friendly manner.</li><li>Manage appointment scheduling, confirmations, and follow-ups.</li><li>Coordinate communication between patients, doctors, and other staff.</li><li>Maintain accurate and confidential patient records.</li><li>Explain clinic services, treatment plans, and procedures clearly.</li><li>Handle billing, and payment coordination when needed.</li><li>Follow up with patients regarding lab results and future appointments.</li><li>Support marketing or outreach efforts for patient retention.</li></ul>Requirements:<ul><li>Diploma or Bachelor&rsquo;s Degree in Healthcare Administration or related field.</li><li>Minimum 1 year of experience in a clinic or healthcare setting (preferred).</li><li>Excellent communication and customer service skills.</li><li>Strong computer skills (MS Office and healthcare software).</li><li>Fluent in English; knowledge of Arabic is an advantage.</li></ul>Personal Attributes:<ul><li>Professional, compassionate, and patient-focused.</li><li>Organized, detail-oriented, and able to multitask.</li><li>Team player with a positive attitude.</li></ul>Job Types: Full-time, Contract

Axios International

<div>Patient Care Coordinator (Egypt)

Location: Al Dokki, Cairo 
Position Purpose 
The Patient Care Coordinator plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey. 
The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient&rsquo;s experience convenient and compliant. 
At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve. 
Duties and Responsibilities
<ul><li>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.</li><li>Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.</li><li>Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.</li><li>Maintain accurate, complete patient files, prepared for timely submission in line with project standards.</li><li>Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.</li><li>Ensure patients receive their medications efficiently and without delay.</li><li>Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.</li><li>Maintain and update electronic records related to patient data and quality assurance.</li><li>Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.</li><li>Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).</li><li>Perform administrative duties related to program operations and general office support.</li><li>Utilize Axios&rsquo; Patient Management System (PMS) exclusively for all program activities.</li><li>Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.</li><li>Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.</li><li>Promote awareness of escalation protocols for any deviations or non-compliance issues.</li><li>Support governance and operational monitoring activities across all Axios programs.</li><li>Perform additional duties as assigned by your line manager</li></ul> 
Benefits of working with Axios include: 
<ul>
<li>Paying fair market value 
</li>
<li>Annual performance-based bonus (based on role, levels, and contract) 
</li>
<li>Premium Private health insurance 
</li>
<li>Career progression aligned with a competency framework . Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients lives. 
</li>
<li>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs</li></ul> 

<div>
Relationships 
<ul><li>Work closely with the Line Manager and the assigned program team.</li><li>Work with the related divisions of Axios.</li><li>Maintain ongoing and frequent communication with Axios staff.</li><li>External Partners.</li></ul>
Competencies 
<ul><li>Application of job knowledge.</li><li>Concern for order and quality.</li><li>Adaptability and flexibility.</li><li>Dependability.</li><li>Teamwork</li></ul></div><div> 
Educational Background and Experience 
<ul><li>A Degree or Diploma in any medical background or social work is ideal</li><li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li><li>Experience in data monitoring and management is an advantage, though not required.</li><li>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</li><li>Experience in customer service management</li></ul></div><div> 
Job Circumstances 
<ul><li>The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.</li><li>Flexibility in ability to travel as well as working hours is essential</li></ul></div></div>

Patient Support Program Coordinator(Egypt)

Beltone New England

<div>Description:

Patient Care Coordinator / Trainer
Location: North Providence, RI
Job Type: Full Time / 8 hour shifts / No Weekends
 Beltone New England is seeking a dedicated and motivated Patient Care Coordinator (PCC) Trainer to join our team. This unique role combines front office responsibilities with the opportunity to train, mentor, and support new team members.
 As a PCC Trainer, you&rsquo;ll play a key role in ensuring smooth daily operations within your assigned clinic while helping develop consistent processes across our network. You&rsquo;ll contribute directly to improving team performance, enhancing patient experiences, and supporting long-term employee growth and retention.
Compensation:<ul><li>
$18.00 / hour during training and while serving as a Patient Care Coordinator</li><li>
$22.00 / hour once you have successfully completed training.</li></ul>
Patient Care Coordinator RESPONSIBILITIES:<ul><li>
 Ensure quality customer service, oversee the daily operation of services for practice and the execution of contracts, deposits and billing.</li><li>
Greet new and existing patients like they are family.</li><li>
Schedule patients&rsquo; appointments either in person or over the phone.</li><li>
Handle a three-line phone system.</li><li>
Call established patients for their yearly checkup.</li><li>
Maintain patients&rsquo; files abiding by HIPAA regulations.</li><li>
Respect patients by recognizing their rights; maintaining confidentiality.</li><li>
Knowledgeable in verifying patient's insurance eligibility and benefits through all insurance carriers.</li><li>
Prepare, receive, and distribute mail /packages using USPS or Federal Express.</li><li>
Maintains patient database by entering new information as it becomes available.</li><li>
Prepare and generate reports for both the clinic and the home office.</li><li>
Must be knowledgeable in Word and Outlook</li><li>
Keep the office clean and orderly.</li><li>
Ability to multitask</li><li>
Working in an environment that fosters teamwork and happiness!</li><li>
Perform other tasks as directed.</li></ul>
TRAINING RESPONSIBILITIES as a Patient Care Coordinator:<ul><li>
Facilitate LMS, virtual, in-person, and hands-on training</li><li>
Lead new hire onboarding using the &ldquo;Learn, Try, Do&rdquo; model.</li><li>
Track and report on trainee progress; escalate concerns as needed.</li><li>
Provide 1:1 and group coaching in Months 1-3.</li><li>
Deliver refresher training for current PCCs and HCPs.</li><li>
Facilitate peer learning groups and SME sessions.</li><li>
Support SOP rollouts, company initiatives and targeted skill training.</li><li>
Assist in developing the Front Office Resource Team (FORT) and SMEs.</li><li>
Provide backup coverage for offices as needed.</li><li>
This position requires regular travel to other office locations in New England to provide training and support as needed.</li></ul>
Benefits:<ul><li>
401(k) with a 4% match after 1 year</li><li>
Health, Dental and Vision Insurance</li><li>
FSA</li><li>
Life insurance</li><li>
Short- and Long-Term Disability</li><li>
AFLAC</li><li>
9 Paid Holidays Off</li><li>
Up to 10 Days of Paid Time Off</li><li>
Paid Birthday Day Off</li><li>
Pet Bereavement</li><li>
Monthly office bonuses if you reach your goal</li><li>
Employee Discount</li><li>
Employee Assistance Program (EAP</li></ul>
Requirements:
<ul><li>Experience as a PCC, or in a healthcare front office role.</li><li>
Strong organizational, communication, and coaching skills.</li><li>
Ability to balance clinic work with training duties.</li><li>
Proficiency with Microsoft Office, Monday.com, and LMS tools preferred.</li></ul></div>

Front Office Trainer

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