patient services coordinator

Axios International

<p></p><div><p>Patient Care Coordinator \ Pharmacist (Egypt)</p>
<p><b>
Location</b>: Al Dokki, Cairo</p><p></p><p><b><br>
Position Purpose</b><br>
<b>The Patient Care Coordinato</b><b>r \ Pharmacist </b>plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey.<br>
The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient&rsquo;s experience convenient and compliant.<br>
At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.</p><br>
<p><b>
Duties and Responsibilities</b></p>
<ul><li>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.</li><li>Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.</li><li>Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.</li><li>Maintain accurate, complete patient files, prepared for timely submission in line with project standards.</li><li>Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.</li><li>Ensure patients receive their medications efficiently and without delay.</li><li>Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.</li><li>Maintain and update electronic records related to patient data and quality assurance.</li><li>Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.</li><li>Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).</li><li>Perform administrative duties related to program operations and general office support.</li><li>Utilize Axios&rsquo; Patient Management System (PMS) exclusively for all program activities.</li><li>Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.</li><li>Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.</li><li>Promote awareness of escalation protocols for any deviations or non-compliance issues.</li><li>Support governance and operational monitoring activities across all Axios programs.</li><li>Perform additional duties as assigned by your line manager</li></ul><p></p><p><b><br>
Benefits of working with Axios include</b>:</p><br>
<ul>
<li>Paying fair market value<br>
</li>
<li>Annual performance-based bonus (based on role, levels, and contract)<br>
</li>
<li>Premium Private health insurance<br>
</li>
<li>Career progression aligned with a competency framework . Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients lives.<br>
</li>
<li>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs</li></ul><br>
<p></p>
<div><b>
Relationships</b><br>
<ul><li>Work closely with the Line Manager and the assigned program team.</li><li>Work with the related divisions of Axios.</li><li>Maintain ongoing and frequent communication with Axios staff.</li><li>External Partners.</li></ul>
Competencies<br>
<ul><li>Application of job knowledge.</li><li>Concern for order and quality.</li><li>Adaptability and flexibility.</li><li>Dependability.</li><li>Teamwork</li></ul></div><p></p><div><b><br>
Educational Background and Experience</b><br>
<ul><li>A Degree or Diploma in any medical background or social work is ideal</li><li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li><li>Experience in data monitoring and management is an advantage, though not required.</li><li>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</li><li>Experience in customer service management</li></ul></div><p></p><div><b><br>
Job Circumstances</b><br>
<ul><li>The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.</li><li>Flexibility in ability to travel as well as working hours is essential</li></ul></div></div><p></p>

Pharmacist (Egypt)

RG Stone Urology & Laparoscopy Hospital

<div><div><div><div><div><div><div><p>Designation: Patient Care Coordinator
</p><p>Qualification: Any
</p></div><div><div><p>Department: Marketing and Clinical Programs
</p><p>Work Experience: 1-6</p><br>
</div></div></div><br>
<div><p>Total Opening: 1
</p><p>Location: Bardez, Goa</p><br>
</div><br>
<div><p>Job Description</p>
<p><b>Role:- </b>Patient Care Coordinator<br>
</p><p><b>Location:-</b> Bardez, GOA<br>
</p><p><b>What You&rsquo;ll Do: -</b></p>
<ul><div>Answers incoming Calls &amp; Emails of patients in a professional and courteous manner.</div>
<div>Management and resolve patient complaints and queries related to Doctors, Hospital &amp; services we are providing being raised via call, E-mail &amp; through official Website as well any other digital source.</div>
<div>Assist patient by informing the procedure to be followed to proceed further.</div>
<div>Monitor automated systems for placing collect calls and intervene for a callers needing assistance.</div>
<div>To give priority to emergency call and to co-ordinate with the concern person / respective department for the same.</div>
<div>Review and follow-up on patient accounts in a timely manner.</div>
<div>Enter and update correct patient data into the computer data bases.</div>
<div>To be involved in quality Assurance / Quality control activities.</div>
<div>To perform all the jobs as may be assigned.</div>
<div>Participation in Continuous Quality Improvement.</div>
<div>Comply with company policy and procedures and pertinent laws or regulations.</div></ul><br>
<p><br>
<b>What We Are Looking for:</b></p>
<ul><div>Any Graduate</div>
</ul>
<p><b>What We Offer:</b></p>
<ul><div>Competitive salary and benefits package</div>
<div>Opportunities for professional development and career growth</div>
<div>A collaborative and inclusive work environment</div>
</ul>
<p><b>Location</b></p>
<p>GOA</p>
<p><b>Department</b></p>
<p>Marketing and Clinical Programs</p></div></div></div></div></div></div><p></p>

Patient Care Coordinator

VS Hospitals

<p><b>Job Description &ndash; Patient Coordinator (Hospital)Position:</b> Patient Coordinator<b>Department:</b> Front Office / Patient Services<b>Industry:</b> Hospital / Healthcare<b>Reporting To:</b> Patient Care Manager / Front Office Manager<b>Job Purpose</b></p><p>To assist patients and their families throughout their hospital visit by guiding them, providing information, ensuring smooth service flow, and improving patient satisfaction.</p><p><b>Key Roles &amp; Responsibilities1. Patient Reception &amp; Registration</b></p><ul><li>Welcome patients politely and guide them to the right department.</li><li>Handle OP registration, appointment scheduling, and payment process.</li><li>Maintain accuracy in patient details and documentation.</li></ul><p><b>2. Patient Guidance &amp; Assistance</b></p><ul><li>Guide patients to consultation rooms, labs, radiology, pharmacy, and billing.</li><li>Assist elderly patients, pregnant women, and critical patients.</li><li>Coordinate wheelchair and stretcher support when needed.</li></ul><p><b>3. Appointment Handling</b></p><ul><li>Schedule doctor appointments and follow-up visits.</li><li>Inform patients about waiting time, doctor availability, and changes.</li><li>Maintain daily appointment status.</li></ul><p><b>4. Communication &amp; Information Support</b></p><ul><li>Provide information about hospital services, procedures, packages, and insurance.</li><li>Communicate clearly with patients about instructions, reports, and next steps.</li><li>Handle patient queries with patience and clarity.</li></ul><p><b>5. Inpatient (IP) Coordination</b></p><ul><li>Assist with admission formalities and room allocation.</li><li>Coordinate with nursing, billing, and housekeeping teams.</li><li>Support during discharge process (billing, reports, summary).</li></ul><p><b>6. Patient Feedback &amp; Service Quality</b></p><ul><li>Collect patient feedback forms and escalate issues to managers.</li><li>Ensure high patient satisfaction by providing timely support.</li><li>Maintain a polite, professional, and empathetic approach.</li></ul><p><b>7. Documentation &amp; Reporting</b></p><ul><li>Maintain patient logs, daily outpatient count, appointment records.</li><li>Update MIS sheets and share daily reports with the manager.</li><li>Coordinate with insurance desk for documentation if needed.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Patient Coordinator – Hospital Industry

<div><p>Patient Care Coordinator (Egypt)</p>
<p><b>
Location</b>: Al Dokki, Cairo</p><p></p><p><b><br>
Position Purpose</b><br>
The <b>Patient Care Coordinato</b>r plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey.<br>
The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient&rsquo;s experience convenient and compliant.<br>
At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.</p><p></p><p><b><br>
Duties and Responsibilities</b></p>
<ul><li>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.</li><li>Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.</li><li>Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.</li><li>Maintain accurate, complete patient files, prepared for timely submission in line with project standards.</li><li>Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.</li><li>Ensure patients receive their medications efficiently and without delay.</li><li>Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.</li><li>Maintain and update electronic records related to patient data and quality assurance.</li><li>Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.</li><li>Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).</li><li>Perform administrative duties related to program operations and general office support.</li><li>Utilize Axios&rsquo; Patient Management System (PMS) exclusively for all program activities.</li><li>Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.</li><li>Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.</li><li>Promote awareness of escalation protocols for any deviations or non-compliance issues.</li><li>Support governance and operational monitoring activities across all Axios programs.</li><li>Perform additional duties as assigned by your line manager</li></ul><p></p><p><b><br>
Benefits of working with Axios include</b>:</p><br>
<ul>
<li>Paying fair market value<br>
</li>
<li>Annual performance-based bonus (based on role, levels, and contract)<br>
</li>
<li>Premium Private health insurance<br>
</li>
<li>Career progression aligned with a competency framework . Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients lives.<br>
</li>
<li>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs</li></ul><br>
<p></p>
<div><b>
Relationships</b><br>
<ul><li>Work closely with the Line Manager and the assigned program team.</li><li>Work with the related divisions of Axios.</li><li>Maintain ongoing and frequent communication with Axios staff.</li><li>External Partners.</li></ul><b>
Competencies</b><br>
<ul><li>Application of job knowledge.</li><li>Concern for order and quality.</li><li>Adaptability and flexibility.</li><li>Dependability.</li><li>Teamwork</li></ul></div><p></p><div><b><br>
Educational Background and Experience</b><br>
<ul><li>A Degree or Diploma in any medical background or social work is ideal</li><li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li><li>Experience in data monitoring and management is an advantage, though not required.</li><li>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</li><li>Experience in customer service management</li></ul></div><p></p><div><b><br>
Job Circumstances</b><br>
<ul><li>The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.</li><li>Flexibility in ability to travel as well as working hours is essential</li></ul></div></div><p></p>

Patient Support Program Coordinator(Egypt)

DR. KAMKAR CHILD WELLNESS CENTER

<p><b>Key Responsibilities</b></p><ul><li>Greet and assist patients in a warm and professional manner.</li><li>Handle patient registration, appointment scheduling, and follow-ups.</li><li>Coordinate between patients, doctors, and other healthcare staff to ensure efficient service delivery.</li><li>INSURANCE APPROVALS</li><li>PATIENT CONVERSIONS for COSMETIC PROCEDURES AND DENTAL PROCEDURES</li><li>Manage incoming calls, emails, and inquiries promptly.</li><li>Maintain patient records and confidentiality in accordance with clinic policies.</li><li>Process payments and issue receipts accurately.</li><li>Support administrative tasks such as filing, data entry, and report generation.</li><li>Ensure the reception area is tidy, organized, and presentable at all times.</li></ul><p><b>Requirements</b></p><ul><li>Minimum <b>1&ndash;3 years of experience</b> as a Receptionist or Patient Coordinator in a <b>medical or healthcare setting</b> (UAE experience preferred).</li><li>Excellent communication and interpersonal skills.</li><li>LEADERSHIP QUALITY</li><li>Proficient in <b>MS Office</b> and clinic management software.</li><li>Fluent in <b>English</b> (Arabic or other languages is an advantage).</li><li>Strong organizational skills and attention to detail.</li><li>Positive attitude and ability to multitask in a fast-paced environment.</li></ul><p>Job Type: Full-time</p>

RECEPTIONIST CUM PATIENT COORDINATOR

JEEVAN REKHA HOSPITAL

<p><b>Job Summary:</b></p><p>Jeevan Rekha Hospital is looking for an experienced and detail-oriented <b>WBHS Coordinator</b> to handle all activities related to the <b>West Bengal Health Scheme (WBHS)</b>. The ideal candidate must have strong communication skills, good knowledge of WBHS procedures, and prior experience in hospital administration.</p><p><b>Key Responsibilities:</b></p><ul><li>Assist and guide patients regarding WBHS eligibility, documentation, and procedures.</li><li>Handle beneficiary registration, verification, and approval processes.</li><li>Coordinate with different hospital departments to ensure smooth WBHS patient workflow.</li><li>Prepare and manage documentation, billing, and claim submission.</li><li>Follow up with WBHS authorities for approvals and reimbursement status.</li><li>Maintain accurate records, reports, and patient data.</li><li>Manage queries from patients, doctors, and staff related to WBHS services.</li><li>Ensure compliance with WBHS guidelines and hospital policies.</li></ul><p><b>Required Skills &amp; Qualifications:</b></p><ul><li>Graduate in any discipline (Healthcare administration preferred).</li><li><b>Minimum 2 years of experience</b> in WBHS coordination or hospital administration.</li><li>Strong knowledge of WBHS processes and documentation.</li><li>Good communication and interpersonal skills.</li><li>Proficient in computers (MS Office, hospital software).</li><li>Ability to multitask, stay organized, and work independently.</li><li><b>Immediate joiners preferred.</b></li></ul><p><b>How to Apply:</b></p><p>Interested candidates can send their resume to:</p><p><b>hr@jeevanrekhahospital.com</b><br/><b>+91 83730 85412</b></p><p>Job Type: Full-time</p><p>Pay: &#8377;10,094.88 - &#8377;30,000.00 per month</p><p>Expected Start Date: 01/12/2025</p>

WBHS Coordinator

Ebn Hayan Health Care

<p>We are looking for a <b>presentable female Patient Care Coordinator</b> with experience in <b>aesthetic or dermatology clinics</b>. The role involves assisting patients, managing appointments, and supporting doctors during procedures.<br/>&#1606;&#1576;&#1581;&#1579; &#1593;&#1606; <b>&#1605;&#1606;&#1587;&#1602;&#1577; &#1585;&#1593;&#1575;&#1610;&#1577; &#1605;&#1585;&#1590;&#1609; (&#1571;&#1606;&#1579;&#1609;)</b> &#1584;&#1575;&#1578; &#1605;&#1592;&#1607;&#1585; &#1604;&#1575;&#1574;&#1602; &#1608;&#1582;&#1576;&#1585;&#1577; &#1601;&#1610; <b>&#1575;&#1604;&#1593;&#1610;&#1575;&#1583;&#1575;&#1578; &#1575;&#1604;&#1578;&#1580;&#1605;&#1610;&#1604;&#1610;&#1577; &#1571;&#1608; &#1575;&#1604;&#1580;&#1604;&#1583;&#1610;&#1577;</b>&#1548; &#1604;&#1604;&#1605;&#1587;&#1575;&#1593;&#1583;&#1577; &#1601;&#1610; &#1575;&#1587;&#1578;&#1602;&#1576;&#1575;&#1604; &#1575;&#1604;&#1605;&#1585;&#1590;&#1609; &#1608;&#1578;&#1606;&#1592;&#1610;&#1605; &#1575;&#1604;&#1605;&#1608;&#1575;&#1593;&#1610;&#1583; &#1608;&#1583;&#1593;&#1605; &#1575;&#1604;&#1571;&#1591;&#1576;&#1575;&#1569; &#1571;&#1579;&#1606;&#1575;&#1569; &#1575;&#1604;&#1573;&#1580;&#1585;&#1575;&#1569;&#1575;&#1578;.</p><p><b>Responsibilities / &#1575;&#1604;&#1605;&#1607;&#1575;&#1605;:</b></p><ul><li>&#1575;&#1587;&#1578;&#1602;&#1576;&#1575;&#1604; &#1575;&#1604;&#1605;&#1585;&#1590;&#1609; &#1608;&#1575;&#1604;&#1585;&#1583; &#1593;&#1604;&#1609; &#1575;&#1587;&#1578;&#1601;&#1587;&#1575;&#1585;&#1575;&#1578;&#1607;&#1605;.</li><li>&#1578;&#1606;&#1587;&#1610;&#1602; &#1575;&#1604;&#1605;&#1608;&#1575;&#1593;&#1610;&#1583; &#1608;&#1605;&#1578;&#1575;&#1576;&#1593;&#1577; &#1582;&#1591;&#1591; &#1575;&#1604;&#1593;&#1604;&#1575;&#1580;.</li><li>&#1605;&#1587;&#1575;&#1593;&#1583;&#1577; &#1575;&#1604;&#1571;&#1591;&#1576;&#1575;&#1569; &#1601;&#1610; &#1575;&#1604;&#1593;&#1610;&#1575;&#1583;&#1575;&#1578; &#1575;&#1604;&#1578;&#1580;&#1605;&#1610;&#1604;&#1610;&#1577;.</li><li>&#1575;&#1604;&#1581;&#1601;&#1575;&#1592; &#1593;&#1604;&#1609; &#1605;&#1592;&#1607;&#1585; &#1575;&#1604;&#1593;&#1610;&#1575;&#1583;&#1577; &#1608;&#1582;&#1583;&#1605;&#1577; &#1575;&#1604;&#1605;&#1585;&#1590;&#1609; &#1576;&#1588;&#1603;&#1604; &#1575;&#1581;&#1578;&#1585;&#1575;&#1601;&#1610;.</li></ul><p><b>Requirements / &#1575;&#1604;&#1605;&#1578;&#1591;&#1604;&#1576;&#1575;&#1578;:</b></p><ul><li>&#1582;&#1576;&#1585;&#1577; &#1587;&#1575;&#1576;&#1602;&#1577; &#1601;&#1610; &#1593;&#1610;&#1575;&#1583;&#1577; &#1578;&#1580;&#1605;&#1610;&#1604;&#1610;&#1577; &#1571;&#1608; &#1580;&#1604;&#1583;&#1610;&#1577;.</li><li>&#1605;&#1607;&#1575;&#1585;&#1575;&#1578; &#1578;&#1608;&#1575;&#1589;&#1604; &#1602;&#1608;&#1610;&#1577; &#1576;&#1575;&#1604;&#1573;&#1606;&#1580;&#1604;&#1610;&#1586;&#1610;&#1577; (&#1608;&#1575;&#1604;&#1593;&#1585;&#1576;&#1610;&#1577; &#1605;&#1610;&#1586;&#1577; &#1573;&#1590;&#1575;&#1601;&#1610;&#1577;).</li><li>&#1605;&#1592;&#1607;&#1585; &#1604;&#1575;&#1574;&#1602; &#1608;&#1587;&#1604;&#1608;&#1603; &#1575;&#1581;&#1578;&#1585;&#1575;&#1601;&#1610;.</li><li>&#1575;&#1604;&#1602;&#1583;&#1585;&#1577; &#1593;&#1604;&#1609; &#1575;&#1604;&#1578;&#1593;&#1575;&#1605;&#1604; &#1605;&#1593; &#1575;&#1604;&#1605;&#1585;&#1590;&#1609; &#1576;&#1591;&#1585;&#1610;&#1602;&#1577; &#1604;&#1576;&#1602;&#1577; &#1608;&#1605;&#1607;&#1584;&#1576;&#1577;.</li></ul><p>&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;</p><p>&#1575;&#1604;&#1585;&#1575;&#1578;&#1576; &#1575;&#1604;&#1605;&#1583;&#1601;&#1608;&#1593;: AED&#1635;&#1644;&#1637;&#1632;&#1632;&#1643;&#1632;&#1632;&nbsp;&#1604;&#1603;&#1604; &#1588;&#1607;&#1585;</p>

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10000 patient services coordinator jobs NEAR_ME

Pharmacist (Egypt)

Patient Care Coordinator

Patient Coordinator – Hospital Industry

Patient Support Program Coordinator(Egypt)

RECEPTIONIST CUM PATIENT COORDINATOR

WBHS Coordinator

Patient Care Coordinator