patient services coordinator

Medireve

Job Title: Patient CoordinatorLocation: Istanbul, TurkeyEmployment Type: Full-timeStart Date: ImmediateAbout Medireve:Medireve is a leading medical tourism company based in Istanbul, specializing in hair transplants, dental treatments, and plastic surgery. We are dedicated to delivering world-class healthcare services and ensuring that each patient receives exceptional care and support throughout their medical journey.Position Overview:We are seeking a highly motivated and professional Patient Coordinator to join our growing team. The Patient Coordinator will serve as the primary point of contact for patients, providing guidance, translation support, and coordination of services throughout the treatment process. This role is clinic-based and requires strong communication and organizational skills to ensure an outstanding patient experience.Key Responsibilities:- Attend and support medical consultations, providing clear and accurate translation between Turkish and English.- Ensure patients fully understand their treatment plans, pre-operative instructions, and aftercare procedures.- Maintain ongoing communication with patients before, during, and after their treatment to ensure continuity of care.- Coordinate with medical staff, administration, and logistics teams to ensure seamless service delivery.- Handle patient inquiries with professionalism, empathy, and discretion.- Maintain accurate patient records and support clinic operations as needed.Qualifications and Requirements:- Strong proficiency in both English and Turkish (written and verbal).- Minimum of a high school diploma; higher education preferred.- Previous experience in healthcare, customer service, or translation is an advantage, but not required (training will be provided).- Excellent interpersonal and communication skills.- Strong organizational skills with the ability to manage multiple tasks simultaneously.- Professional appearance and demeanor.- Ability to start immediately.What We Offer:- Comprehensive training and ongoing professional development.- Competitive compensation package.- A dynamic and collaborative work environment.- The opportunity to build a career in the medical tourism and healthcare industry&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;

Patient Coordinator

Amir Beladi Dental Clinic LLC

Job Description &ndash; Patient Relations &amp; Sales Coordinator(Philippines)Position Summary: The Patient Relations &amp; Sales Coordinator is responsible for ensuring a seamless patient journey from inquiry to treatment. This role combines patient coordination, sales, CRM, marketing follow-ups, service training, and compliance awareness to enhance patient satisfaction and achieve clinic growth targets.---Key Responsibilities:1. Patient CoordinationAssist doctors during consultations for pricing discussions and help in convincing patients for treatment.Support patients during treatment to ensure comfort and trust.Collect reviews and testimonials from satisfied patients.Distribute vouchers and offers for patients&rsquo; future treatments.2. SalesBook appointments for new patients through phone, WhatsApp, Meta, and other channels.Follow up on new inquiries promptly and effectively.Upsell additional treatments based on doctor recommendations and consultations.Achieve monthly sales targets and contribute to revenue growth.3. CRM &amp; Patient Follow-upsManage bookings and scheduling in the clinic system.Arrange follow-up appointments and provide offers for upcoming treatments.Follow up with old patients regarding pending treatments or check-ups.4. Marketing Support &amp; Follow-upsCoordinate with the Marketing/Meta team regarding active offers, and request removal of ineffective campaigns.Request new offers/designs based on market trends, compare with competitors, and after doctors&rsquo; confirmation, forward to Marketing.Coordinate photography/videography sessions and ensure content variety.(Optional/Future) Assist with running ads and verifying target audiences.5. Phone &amp; Message ManagementAnswer phone calls and messages (WhatsApp, Instagram, Meta) in a professional and timely manner (24/7 availability as per duty schedule).Categorize inquiries (appointments, packages, insurance, follow-ups) and respond with appropriate templates.Send appointment reminders and follow up with patients after treatment.Document all communication in the CRM for proper tracking.6. Service Training &amp; Patient CommunicationLearn all clinic services (dentistry and dermatology/beauty) in detail.Explain treatments accurately and clearly to patients, highlighting benefits, procedures, and expectations.Ensure patients understand treatment plans before starting.Use role-play or mock consultations to practice explaining services confidently.7. Compliance &amp; DHA Knowledge (New &ndash; for Clinic Manager support)Maintain basic awareness of DHA rules and regulations related to patient data, insurance claims, treatment consent, and marketing compliance.Assist the Clinic Manager by ensuring that patient coordination, sales practices, and communication follow DHA guidelines.Report any potential compliance issues or patient safety concerns to the Clinic Manager.Job Type: Full-time

Dr. Holla's Vitiligo Center Pvt. Ltd

A Patient Care Coordinator in a clinic serves as a liaison between patients and healthcare providers, ensuring smooth communication and efficient care delivery. Their responsibilities typically include:<ul><li>Handling patients and their queries</li><li>scheduling appointments</li><li>Taking payments for services and generating bill in software</li><li>Addressing patient's concerns and resolving issues promptly.</li><li>Cordinating between doctor and patients</li></ul>Job Types: Full-time, FresherPay: &#8377;15,000.00 - &#8377;20,000.00 per monthExperience:<ul><li>total work: 1 year (Preferred)</li></ul>Work Location: In person

Patient Care Coordinator

Usman Memorial Hospital

OPD CoordinatorJob Specification:<ul><li>To serve as resource person in planning, coordinating, directing, and supervising the delivery of outpatient patient services at UMH, aligned to the hospitals vision and its current and long-term business objectives.</li><li>To ensures that all activities in Outpatient services are conducted accurately, ethically, and according to the relevant hospital&rsquo;s policies, procedures, standards and medico-legal issues as defined by provincial and federal regulatory authority</li><li>To participates in the planning, creation, organization and introduction of new OPD Clinics.</li><li>To supervise the clinics schedules, patient appointment management, patient facilitation, patient complaints, infrastructure maintenance etc.</li><li>To ensure and coordinate with consultants for their availability and leaves. Keep updating HR and Medical Service Department.</li><li>To monitors and controls OPD clinics inventory.</li><li>To Prepares and submits reports on the OPD functions such as consultant attendance, inventory stock, patient attendance, staff activities, or any other report as required by management.</li><li>To collaborates with the reception, billing, nursing and other related team members to ensure high quality client care and billing and financial issues.</li><li>To identifying and facilitate patient&rsquo;s insurance coverage or other sources of payment for services such as corporate, zakat or donations and make monthly report of expenditures.</li><li>To ensure the compliance of Medico - legal issues in all aspects of operations of OPD as defined by regulatory agencies of provincial and federal government.</li><li>To ensure the compliance with general safety, infection control and customer relations standards, polices, procedure as defined by UMH.</li><li>To work with staff to update and maintain electronic health records as required by UMH Policy pertaining to ambulatory services.</li><li>To collects data from multiple sources, and works with the OPD staff to assess patient needs to improve OPD services.</li><li>To coordinate patients and their families on issues related to consultation/ referral/ inpatient admission.</li></ul>Eligibility:Qualification : B.com/BSExperience : Minimum 4-5 Years experience in HospitalSalary: Market comparativeJob Type: Full-timeWork Location: In person

OPD Coordinator

BI COMMUNICATIONS

Job Title: Patient Care Coordinator Job Type: Full-Time | Entry-Level | Freshers WelcomeOverview: We&rsquo;re looking for a dedicated Patient Care Coordinator to help manage patient care activities and ensure smooth communication between patients, families, and healthcare teams. This role focuses on coordination &mdash; not front desk duties &mdash; and is ideal for someone organized, caring, and detail-oriented.Key Responsibilities:<ul><li>Coordinate patient appointments, follow-ups, and referrals</li><li>Communicate with patients regarding care plans, instructions, and next steps</li><li>Work closely with doctors, nurses, and care teams to support treatment plans</li><li>Help track patient progress and update care records</li><li>Assist with insurance or documentation follow-ups if needed</li><li>Ensure patients receive timely care and support throughout their journey</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in healthcare, life sciences, or related field (preferred)</li><li>Strong communication and organizational skills</li><li>Basic computer skills (EMR systems a plus, but not required)</li><li>Empathetic, professional, and proactive</li><li>Freshers are welcome &ndash; training will be provided</li></ul>Benefits:<ul><li>Hands-on experience in patient coordination</li><li>Supportive team environment</li><li>Growth and learning opportunities</li></ul>Job Type: Full-timeWork Location: In person

ARDEN HEALTH CARE PVT LTD

QUALIFICATION : DEGREE/HOSPITAL ADMINISTARTIONMALE CANDIDATESONLY2/4W DRIVING LICENCE MANDATORYFRESHERS CAN ALSO APPLYROLES AND RESPONSIBILITIES OF PATIENT RELATION COORDINATORA Patient Relations Coordinator at Arden Health Care Company is responsible for ensuring a positive patient experience by acting as a liaison between patients, families, and healthcare providers. Their key roles and responsibilities include:1. Patient Advocacy &amp; Support<ul><li>Serve as the main point of contact for patients and their families.</li><li>Address patient concerns, complaints, and feedback in a timely and empathetic manner.</li><li>Ensure patient rights and confidentiality are upheld.</li><li>Educate patients about their healthcare journey, including treatment plans and follow-ups.</li></ul>2. Communication &amp; Coordination<ul><li>Facilitate communication between patients, physicians, nurses, and administrative staff.</li><li>Assist in scheduling appointments, tests, and follow-up visits.</li><li>Provide clear explanations of Company policies, procedures, and services.</li><li>Maintain accurate patient records and update relevant departments.</li></ul>3. Customer Service &amp; Experience Enhancement&middot; Monitor and improve patient satisfaction by collecting feedback and implementing improvements.<ul><li>Develop strategies to enhance patient experience and comfort.</li><li>Work with management to implement patient-centred care initiatives.</li></ul>4. Conflict Resolution &amp; Problem-Solving<ul><li>Handle patient complaints and grievances professionally.</li><li>Mediate conflicts between patients and healthcare providers.</li><li>Work towards quick and effective resolution of patient concerns.</li><li>Report and escalate unresolved issues to higher management.</li></ul>5. Administrative Support<ul><li>Assist with patient registration, documentation, and consent forms.</li><li>Coordinate with billing departments to clarify patient queries.</li><li>Ensure compliance with healthcare regulations and company policies.</li><li>Prepare reports on patient satisfaction and issue resolution trends.</li></ul>6. Training &amp; Process Improvement<ul><li>Educate staff on patient relations best practices.</li><li>Identify areas for improvement in patient care and service delivery.</li><li>Participate in quality improvement initiatives.</li></ul>7. Room Arrangements ResponsibilitiesRoom Assignment &amp; Coordination<ul><li>Allocate rooms based on patient needs, availability, and medical requirements.</li><li>Coordinate with nursing teams for room readiness.</li><li>Ensure smooth admission and discharge processes.</li></ul>Room Setup &amp; Maintenance<ul><li>Ensure rooms are clean, well-equipped, and prepared before patient arrival.</li></ul>Arrange for special requests, such as VIP rooms or additional patient needs.Inventory &amp; Supplies Management<ul><li>Ensure patient rooms are stocked with essential medical and non-medical supplies.</li><li>Coordinate with the procurement team for timely replenishment.</li><li>Maintain a record of room supplies and usage, Inventory check list/ inventory allocation &amp; deallocation reports.</li></ul>Compliance &amp; Safety<ul><li>Ensure all patient rooms meet safety and hygiene standards.</li><li>Monitor infection control measures and report any issues.</li><li>Ensure adherence to policies for room allocation and occupancy.</li></ul>Job Types: Full-time, Permanent, FresherPay: &#8377;13,000.00 - &#8377;15,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

PATIENT RELATION COORDINATOR

PBMA's H.V.Desai Eye Hospital

Job Posting: OPD Patient Care CoordinatorLocation: Pune, Maharashtra Type: Full-time | Operations teamWe are a reputed Eye Care Hospital focused on clinical excellence, community service, and patient-first care. With modern infrastructure and a dedicated team, we are expanding and looking for a committed professional to join our Operations team.About the RoleAs a Patient Care Coordinator, you will ensure smooth patient flow, excellent service, and efficient coordination between patients, doctors, and staff.Key ResponsibilitiesService Excellence<ul><li>Ensure timely service and patient satisfaction</li><li>Collect feedback and reviews</li><li>Keep OPD areas ready and assist with billing</li><li>Guide patients on follow-ups</li></ul>Conversions - Tracking surgical and service conversionsPeople Coordination - Work closely with doctors and OPD staffOther Duties<ul><li>Follow quality and safety standards</li><li>Maintain documentation and reports</li><li>Join training and improvement initiatives</li></ul>Eligibility<ul><li>Graduate (preferred: Healthcare/Business)</li><li>1&ndash;3 years in hospital/OPD coordination/Floor coordination</li><li>Strong communication, empathy, and problem-solving</li><li>Comfortable with hospital systems and MS Office</li></ul>Why Join Us?<ul><li>Be part of a mission-driven team</li><li>Competitive salary and growth opportunities</li></ul>Apply Now Send your CV to jobs@hvdeh.org CC: hr@purplesquirrelstrategists.com Deadline: 22 September 2025 Interviews: Last week of September 2025Job Type: Full-timeWork Location: In person

OPD Patient Care Coordinator

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Patient Coordinator

Patient Coordinator

Patient Care Coordinator

OPD Coordinator

Patient Care Coordinator

PATIENT RELATION COORDINATOR

OPD Patient Care Coordinator