patient services coordinator

Baxter

<div><b>Req #</b> 204951 <b>Location</b> Stockport, England, United Kingdom <b>Job Category</b> Supply Chain <b>Date posted</b> 06/29/2026</div>
<br><div><p><b>This is where </b>your work makes a difference.</p><p></p><p>
At Baxter, we believe every person&mdash;regardless of who they are or where they are from&mdash;deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.</p><p></p><p>
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.</p><p></p><p>
Here, you will find more than just a job&mdash;you will find purpose and pride.</p><p></p><div><h2 class="jobSectionHeader"><b>
Patient Services Coordinator</b></h2><h3 class="jobSectionHeader"><b>
Overview</b></h3><p>
We are seeking a highly organised and patient-focused Patient Services Coordinator to support the delivery of a high-quality, compliant service. In this role, you will coordinate prescription management, maintain patient stock levels for medical and ancillary products, and process orders for home delivery. Working under the supervision of the Responsible Pharmacist, you will play a key role in ensuring patients receive a seamless service in line with operational KPIs and service standards.</p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul><li>
Manage inbound and outbound calls and emails to process patient orders and resolve queries</li><li>
Activate new patients onto the service and coordinate deliveries in line with requirements</li><li>
Accurately enter prescriptions and instructions into the Patient Management System</li><li>
Process patient orders, including chargeable items, in line with prescriptions</li><li>
Manage collections and returns within required timeframes</li><li>
Maintain accurate records, including tracking, filing, and archiving documentation</li><li>
Ensure patient confidentiality is upheld at all times</li><li>
Report system issues and escalate concerns where appropriate</li><li>
Support safe and accurate dispensing practices, including reporting any errors or near misses</li><li>
Record complaints accurately and escalate clinical or safety-related queries to the Responsible Pharmacist</li></ul><h3 class="jobSectionHeader"><b>
Requirements</b></h3><ul><li>
Dispensing Assistant qualification (Level 2 or equivalent) or willingness to complete training</li><li>
Strong experience in customer service or patient-facing roles</li><li>
Experience using CRM or patient management systems</li><li>
Previous healthcare or pharmacy experience is advantageous</li><li>
Excellent communication and interpersonal skills, including a professional telephone manner</li><li>
Strong attention to detail and ability to manage high volumes of work accurately</li><li>
Good organisational and prioritisation skills in a fast-paced environment</li><li>
Proficient in Microsoft Office and general IT systems</li><li>
Collaborative, process-driven, and comfortable working with data</li><li>
Awareness of healthcare products, services, or NHS structures is desirable</li></ul></div><p><b><br>
What are some of the benefits of working at Baxter?</b></p><ul><li>
Competitive total compensation package</li><li>
Professional development opportunities</li><li>
High importance placed on work life balance</li><li>
Commitment to growing and developing an inclusive and diverse workforce</li></ul><p></p><p>
#LI-MT1</p><p>
#IND-UKOPS</p><p>
#IND-UKCOM</p><p>
#LI-BAXGEN</p><p></p><p><b>
Equal Employment Opportunity</b></p><p></p><p>
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.</p><p></p><p><b>
Reasonable Accommodations</b><br>
<br>
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.</p><p></p><p><b>
Recruitment Fraud Notice</b><br>
<br>
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.</p></div>

Patient Services Coordinator

Amedisys

<div>Overview:<p></p><p><b><br>
*** LPN License Required ***</b></p><p></p><p><br>
Responsible for scheduling the home visits for the field staff and assisting with the coordination of patient care. Works under the direction of the Clinical Manager to ensure the proper utilization of clinical resources to maximize care center capacity and utilization guidelines. Responsible for scheduling and communicating with field staff, patients, and Clinical Manager regarding scheduling of patient services.</p>
Responsibilities:
<ul><li>Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.</li><li>
Prepares weekly clinician schedules. Reviews clinician schedules daily or more frequently as needed to determine capacity opportunities and ensure productivity standards are being met.</li><li>
Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.</li><li>
Ensures missed visits are scheduled by the end of the current week or referred to the Clinical Manager for resolution.</li><li>
Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.</li><li>
Manages calls from patients and field staff related to scheduling issues. Refers clinical and performance related issues to the Clinical Manager.</li><li>
Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.</li><li>
Completes requested schedules ensuring all orders and services (e.g. lab draw, supervisory visits, add-on visits or disciplines etc.) are included as required.</li><li>
Supports Clinical Manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, BD team and other office personnel.</li><li>
Runs all applicable reports and responds to workflow taking appropriate actions.</li><li>
Assists with internal or external transfer of patients between care centers and/or Hospice services.</li><li>
If a licensed clinician and meets all criteria to be a field clinician, may provide direct patient care as necessary and only in times of an emergency.</li><li>
May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.</li><li>
In the absence of an Intake Coordinator, may be responsible for the referral and intake process within the care center.</li><li>
If a licensed clinician, may obtain verbal orders for patients and documents as applicable.</li><li>
Performs other duties as assigned.</li></ul>
Qualifications:
<div>Required-</div><ul><li>
Current, unencumbered license to practice as a Licensed Practical Nurse/Licensed Vocational Nurse or Registered Nurse specific to that state the employee is assigned to work by the company.</li><li>
High School diploma or GED equivalent.</li><li>
One (1+) year of administrative experience in a health care environment.</li></ul><div>
Preferred-</div><ul><li>
One (1+) year of scheduling experience in a healthcare environment.</li></ul><p><i>
Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.</i></p></div>

LPN Clinical Patient Services Coordinator

CenterWell

<div><h1 class="jobSectionHeader"><b>Become a part of our caring community</b></h1><p></p><p><br>
The <b>Patient Services Coordinator</b> is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management</p><ul><li>
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.</li><li>
Initiates infection control forms as needed, sends the HRD the completed &ldquo;Employee Infection Report&rdquo; to upload in the worker console.</li><li>
Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.</li><li>
Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.</li><li>
Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.</li><li>
Completes requested schedules for all add-ons and applicable orders:<ul><li>
Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.</li><li>
Schedules TIF OASIS collection visits and deletes remaining schedule.</li><li>
Reschedules declined or missed (if appropriate) visits.</li><li>
Processes reassigned and rescheduled visits.</li><li>
Ensures supervisory visits are scheduled.</li></ul></li><li>
Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.</li><li>
Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.</li><li>
Verifies visit paper notes in scheduling console as needed.</li><li>
Assists with internal transfer of patients between branch offices.</li><li>
If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.</li><li>
If clinical, may be required to perform patient visits and / or participate in on-call rotation.</li></ul><h1 class="jobSectionHeader"><br>
<b>
Use your skills to make an impact</b><br>
<b>
</b></h1><p><b>Required </b><b>Experience/Skills:</b></p><ul><li>
Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.</li><li>
Must have at least 1 year of home health experience.</li><li>
Prior packet review / QI experience preferred.</li><li>
Coding certification is preferred.</li></ul><p></p><p><b>
Scheduled Weekly Hours</b></p><p></p>
40<p></p><p><b>
Pay Range</b></p>
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.<br>
<p></p>
$40,000 - $52,300 per year<p></p><p><b><br>
Description of Benefits</b></p>
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<p></p><h1 class="jobSectionHeader"><b><br>
About Us</b><br>
</h1>
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers &ndash; all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.<p></p>
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.<p><br>
<br>
<b>Equal Opportunity Employer</b></p><p></p><p>
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</p></div>

Patient Services Coordinator, Home Health

Adoration Health

<div>Our Company:
<div>
Adoration Health</div><div></div>
Overview:
<div>
The Patient Services Coordinator is responsible for scheduling home visits for field staff and coordinating patient care under the direction of the Clinical Manager. This role ensures optimal utilization of clinical resources to support care center capacity and adherence to utilization guidelines, while serving as a liaison between field staff, patients, and the Clinical Manager for scheduling and communication of patient services.</div>
Responsibilities:
<ul><li>Schedule patient assessment visits, including Oasis visits, in a timely manner.</li><li>Prepare weekly clinical schedules and review daily to identify capacity opportunities and ensure productivity standards.</li><li>Assign clinicians to geographic areas efficiently, matching skills to care needs and optimizing capacity.</li><li>Reschedule missed visits within the current week or escalate to Clinical Manager.</li><li>Collaborate with field clinicians to ensure all ordered patient visits are scheduled and completed.</li><li>Manage scheduling-related calls from patients and staff; refer clinical or performance issues to Clinical Manager.</li><li>Monitor hospitalized patients and ensure appropriate team follow-up.</li><li>Complete schedules including required orders and services (e.g., lab draws, supervisory visits, add-on visits).</li><li>Support Clinical Manager in timely communication with patients, clinicians, referral sources, BD team, and office staff.</li><li>Run applicable reports and take appropriate workflow actions.</li><li>Assist with patient transfers between care centers and/or Hospice services.</li><li>Maintain supply closet, ensuring supplies are current and properly packaged; coordinate field supply needs.</li><li>Perform referral and intake duties in absence of Intake Coordinator.</li><li>Obtain and document verbal orders for patients in accordance with licensure requirements.</li></ul>
Qualifications:
<ul><li>Minimum 1 year administrative experience in a healthcare setting</li><li>
Scheduling experience in healthcare is preferred</li></ul>
About our Line of Business: Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn. Additional Job Information:
<div>
LUNA</div><div>
.</div></div>

Patient Service Coordinator - Non Clinical - Home Health

Upperline Health

<div><p><b>About Us</b></p>
<p>
Upperline Health is the nation&rsquo;s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.</p><br>
<p><b>
We put patients at the center of value-based care.</b><br>
</p><p>Upperline Health providers coordinate patients&rsquo; care among a team of specialists &ndash; physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients&rsquo; immediate and long-term health needs.</p><br>
<p><b>
Triage is temporary. Treatment is transformative.
</b><br>
<br>
<b>Why join our team?</b></p>
<ul>
<li>Mission-driven and patient-focused environment</li>
<li>Competitive compensation with additional opportunity to earn monthly team bonus based on meeting key clinic metrics tied to our mission &amp; quality patient care</li>
<li>Career growth opportunities
</li><li>Generous benefit options include comprehensive medical, dental &amp; vision, 401K, PTO and parental leave</li>
<li>Work Life Balance &ndash; regular weekday clinic hours</li>
<li>Supportive regional and corporate teams</li>
</ul>
<p><b>About the Patient Care Coordinator Role</b></p>
<p>
Upperline Health is seeking an energetic, compassionate, driven <b>Patient Care Coordinator</b> to assist our physicians in delivering complex health services in the clinic setting. <b><i>This person will be based in Rogers, Arkansas.</i></b> The Patient Care Coordinator will be responsible for <b>medical front desk receptionist duties</b> including greeting patients in a friendly manner, and ensuring patients are accurately checked in and prepared for their appointments in a timely manner.</p>
<p><b>
Patient Care Coordinator Responsibilities</b></p>
<ul>
<li>Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized</li>
<li>Assist patients with scheduling appointments</li>
<li>Effectively maintain on-time appointment schedules by notifying physicians when patients have arrived</li>
<li>Retrieve and file patient records as needed</li>
<li>Collect payment from patients</li>
<li>Maintain accurate patient records by updating patient&rsquo;s information and scanning documents into EMR as needed</li>
<li>Responsible for office supply inventory, including checking, ordering and stocking supplies</li>
<li>Protect patient rights by maintaining confidentiality of patient records</li>
<li>Contribute to team effort by assisting with additional duties and when support is requested</li>
</ul>
<p><b>Patient Care Coordinator Qualifications</b></p>
<ul>
<li>Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service</li>
<li>Prior experience working in a podiatric or orthopedic practice is preferred</li>
<li>Medical billing and coding experience is highly preferred</li>
<li>Experience working in an EMR, Athenahealth is preferred</li>
<li>Must be an effective communicator with excellent grammar and interpersonal skills</li>
<li>Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction</li>
<li>Demonstrated experience as a motivated and dedicated team member with a stable work history</li>
<li>Thrives in a fast-paced collaborative environment</li>
<li>Reliable transportation and the ability to pass a drug test and a background check is required</li>
</ul>
<p><b>Compensation</b></p>
<p>
Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.</p>
<p>
Job Type: Full-time</p><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Patient Care Coordinator (Front Desk)

Choice Healthcare Services

<div>Overview:
<div><b>
Patient Coordinator</b></div><div></div><div><b><br>
Bilingual English-Spanish required</b></div><div></div><div><b><br>
GREAT opportunity if you want to learn about dentistry and front office procedures - Come and join a GREAT team</b></div><div><br>
</div><div><b>Summary:</b>The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.</div><div></div><div><br>
At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.</div><div></div><div><br>
What we provide to you as a CHOICE teammate:</div><ul><li>
Care for your wellbeing and work-life balance</li><li>
Career development</li><li>
Professional and personal growth</li><li>
Experienced leadership support</li><li>
Fun and supportive team dynamic with events and celebrations</li><li>
Excellent compensation and comprehensive benefit package</li></ul><div>
Pay Range: $18.00 -$22.00 hr (Based on experience)</div>
Responsibilities:
<div><b>
Essential Duties and Responsibilities:</b> include the following. Other duties may be assigned.</div><ul><li>
Collect and process payments</li><li>
When we receive authorizations back in the mail imports and calls parents</li><li>
Schedules treatment appointments and recall appointments</li><li>
Confirms treatment appointments</li><li>
Takes calls throughout the day</li></ul><ul><li>
Process No Show Reports</li><li>
Schedules patients from ASAP List</li><li>
Checks patients in and out</li><li>
Verifies info on file</li><li>
Verifies eligibility with insurance</li></ul><ul><li>
Calls patients when past 10 mins</li><li>
Confirms observation appointments</li><li>
Schedules observation appointments</li><li>
Works on daily sign in sheet</li><li>
Scans in NPP, and enters it in the system</li></ul><ul><li>
Regular, predictable attendance is required</li><li>
Ability to get along and work effectively with others</li></ul>
Qualifications:
<div><b>
Education and/or Experience:</b></div><ul><li>
High school diploma or equivalent</li><li>
6+ months of healthcare/dental front office experience is preferred</li><li>
Bilingual in Spanish</li></ul></div>

Patient Coordinator

UPMC

<div><div><p>Join our team of Life Changers!</p><p>
Magee - Women's Hospital of UPMC is hiring a Casual Remote Patient Engagement Coordinator to support the Womens Health Service Line.</p><p>
This position will work daylight shifts. Weekend availability is required to support the hours of operation.</p><p>
Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today!</p><p><b>
Purpose:</b><br>
The Patient Engagement Coordinator will plan and execute activities including: Enhance patient communication, improve patient flow, identify barriers and address patient experience issues. Work collaboratively with leadership team. This person will coordinate care between departments to ease flow and remove barriers to timely care. Development of literature as needed to close gaps in care, educational needs and patient satisfaction. The Patient Engagement Coordinator works closely with all disciplines to provide the optimal patient experience through care coordination.<br>
<br>
<b>Responsibilities:</b><br>
</p><ul><li>Address daily operational barriers to promote optimal patient experience to retain patient loyalty.</li><li>
Coordinate resources and development activities to meet project objectives both on time and on budget.</li><li>
Create and execute Patient engagement plans to engage, educate and retain patients and support revenue and business goals.</li><li>
Ensure coordination and clear communication among constituents on all activities.</li><li>
Identify and detail appropriate activities that drive the patient experience and support retention.</li></ul></div><div><p>
Bachelor's degree or equivalent experience in healthcare administration, business development, communication or equivalent education required.Three to five years experience in healthcare, marketing, customer service preferred.Excellent interpersonal, organizational, written and oral communication skills. Ability to manage multiple priorities and deadlines concurrently. Demonstrated leadership skills, initiative and ability to work independently. Ability to interface with all levels of management Good computer skills.<br>
<br>
<b>Licensure, Certifications, and Clearances:</b><br>
</p><ul><li>Act 34</li></ul><p><b><br>
UPMC is an Equal Opportunity Employer/Disability/Veteran</b></p></div></div>

Patient Engagement Coordinator

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