patient services manager

Morrison Healthcare

<div>Salary: 75,000 - 80,000 / year based on experience
Other Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training
Pay Grade: [[payGrade_obj]] 
Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their caf&eacute;s to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation&rsquo;s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare&rsquo;s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.<div><div><div><h2 class="jobSectionHeader">
Job Summary</h2>
</div><div><div>As a Bench Patient Services Manager, you will provide flexible, system‑wide support across an 8‑hospital acute care network. You will step into Patient Services leadership roles as needed to ensure smooth operations, strong patient satisfaction results, and seamless coordination between Food &amp; Nutrition Services, Clinical Nutrition, and Nursing. This role is ideal for a proactive, service‑focused leader who thrives in dynamic environments and enjoys supporting multiple facilities.
Bench leaders play a critical role in stabilizing operations, supporting transitions, training teams, and ensuring consistent patient meal service across the system&mdash;including diet compliance, meal accuracy, service recovery, and patient experience initiatives.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Assess and support patient foodservice operations at multiple hospitals based on patient population, clinical direction, and facility needs.</li><li>
Hire, train, coach, and develop patient services team members across supported locations.</li><li>
Ensure compliance with dietary restrictions and modified diets while meeting patient preferences within diet order guidelines.</li><li>
Help patient services teams achieve or exceed patient satisfaction goals through high‑quality service, accuracy, and responsiveness.</li><li>
Ensure compliance with all federal, state, and accrediting‑agency regulations, including HIPAA, confidentiality standards, and patient rights policies.</li><li>
Participate in&mdash;and at times lead&mdash;patient satisfaction initiatives, departmental meetings, and facility‑wide Quality Assurance/Performance Improvement (QAPI) programs.</li><li>
Support tray assembly, delivery, call center/diet office functions, and bedside service workflows depending on facility needs.</li><li>
Serve as an operational stabilizer during leadership vacancies, new program rollouts, audits, or periods of increased volume.</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
Associate degree with one (1) year of foodservice experience or bachelor&rsquo;s degree in food service management, nutrition, or a related field.</li><li>
Certified Dietary Manager (CDM), Dietetic Technician Registered (DTR), or Registered Dietitian (RD/RDN) preferred.</li><li>
At least one year of foodservice management experience, preferably in an acute care environment.</li><li>
ServSafe&reg; certification desirable.</li><li>
Strong computer skills, including Microsoft Office, EMR systems, and diet office/foodservice software platforms.</li><li>
Strong communication, leadership, and customer‑service skills.</li></ul></div></div></div></div>
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story 
Associates at Morrison Healthcare are offered many fantastic benefits. 
<ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/ AD</li><li>
Disability Insurance</li><li>
Retirement Plan</li><li>
Flexible Time Off</li><li>
Paid Parental Leave</li><li>
Holiday Time Off (varies by site/state)</li><li>
Personal Leave</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li></ul> 
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. 
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace. 
Req ID: 1516208
Morrison Healthcare
AMY S MILLER
[[req_classification]]</div>

PATIENT FOOD SERVICES MANAGER - BENCH

<div>Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their caf&eacute;s to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation&rsquo;s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare&rsquo;s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.<div><div><div><h2 class="jobSectionHeader"> 
Job Summary</h2></div><div> 
We are seeking a Patient Services Manager to lead our Patient Services Team. Duties include planning and overseeing patient food assembly and service, scheduling, hiring, training, evaluating, and disciplining staff. Ensures patient satisfaction and maintains positive public relations while efficiently managing resources. 
Key Responsibilities:<ul><li>
Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population</li><li>
Hires, directs, coaches, trains, and develops patient service team members</li><li>
Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations</li><li>
Ensures patient services staff assists in achieving stated patient satisfaction goals</li><li>
Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies</li><li>
Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs</li></ul> 
 
Qualifications:<ul><li>
Associate degree with one (1) year work experience in food services or related field, or bachelor&rsquo;s degree in food service technology/management or related field</li><li>
Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred</li><li>
Minimum of one (1) year experience in food service management preferred in an acute care setting</li><li>
ServSafe&reg; certified, desirable</li><li>
Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems</li></ul></div></div></div> 
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story 
Associates at Morrison Healthcare are offered many fantastic benefits. 
<ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/ AD</li><li>
Disability Insurance</li><li>
Retirement Plan</li><li>
Flexible Time Off</li><li>
Paid Parental Leave</li><li>
Holiday Time Off (varies by site/state)</li><li>
Personal Leave</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li></ul> 
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. 
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace. 
Req ID: 1515185
Morrison Healthcare
WENDY GRAY
[[req_classification]]</div>

PATIENT FOOD SERVICES MANAGER II - Richmond, VA

Optimize U Memphis

Overview We are seeking a dedicated and skilled Office Manager to join our team. We treat women and men by optimizing their hormones. We also focus on workout recovery. The ideal candidate will play a crucial role in providing high-quality patient care and administrative support within a fast-paced medical environment. This position requires an understanding of medical terminology, patient service, and the ability to work effectively in an outpatient setting. Experience in customer care and marketing is highly desirable.Responsibilities<ul><li>Assist healthcare providers with patient examinations and procedures.</li><li>Perform Billing entries.</li><li>Perform intake procedures including obtaining vital signs and medical histories.</li><li>Maintain accurate patient records using EHR systems.</li><li>Ensure compliance with safety protocols and basic life support standards.</li><li>Communicate effectively with patients regarding their care and treatment plans.</li><li>Manage scheduling, appointments, and follow-up calls for patients.</li><li>Assist in the coordination of care for patients in the clinic setting.</li><li>Assist in marketing, client acquisition and retention.</li></ul>Requirements<ul><li>Proven experience as a Office Manager or in a similar role preferably within healthcare settings such as clinics or hospitals.</li><li>Knowledge of medical terminology.</li><li>Familiarity with EMR systems and basic life support certification.</li><li>Strong patient service skills with the ability to communicate effectively with diverse populations.</li><li>Ability to perform intake duties including taking vital signs and understanding medication administration protocols.</li><li>Join us in making a difference in patient care while advancing your career in the medical field!</li></ul>Pay: $23.00 - $28.00 per hourWork Location: In person

Office Manager

Banner Health

<div>Department Name:
BIS PAS
Work Shift:
Day
Job Category:
Revenue Cycle
Estimated Pay Range:
$26.82 - $40.22 / hour, based on location, education, &amp; experience.
In accordance with State Pay Transparency Rules.
At Banner Health, we set leaders up to succeed. We ensure leaders have the staff and resources their vision requires. Join a nationally recognized leader that values excellence and begin making a difference in people&rsquo;s lives.
Must have 3+ years of Supervisory/Leadership experience with 7+ direct reports in registration, billing, and or authorizations.
Schedule: Monday - Friday 8:00am to 5:30pm
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.
POSITION SUMMARY 
This position supervises the pre-service staff and workflows for scheduled services. Through effective leadership, this individual ensures that patients are financially cleared in advance. This position ensures high quality service to patients, providers, payors and staff for billing, collections, registration, scheduling, admitting and financial counseling. Holds responsibility for achieving designated team work goals. 
 
ESSENTIAL FUNCTIONS 
1. Under direction of PAS Director and/or Sr Manager, provides mentoring and clear developmental opportunities to staff. Able to demonstrate the ability to have a solid succession plan in place. Creates a work environment for employees through team building, coaching, constructive feedback, work delegation, personal example and goal setting that encourages creativity, open dialogue on work issues, professional growth, and a consistent, high level of performance; encourages and supports employee decision-making within his or her scope of responsibilities. 
 
2. Interviews, hires, trains, coaches, motivates, conducts performance evaluations, and directs the workflow for the Patient Access Services staff. Develops goals and performance expectations for staff. Ensures new hires are properly on-boarded. Coordinates a successful training/preceptor plan. Ensures core competencies are met through auditing new hire work at 100%. Auditing can be delegated as a mentoring opportunity, but the responsibility of successful onboarding belongs to leader. Ensures all staff have clear expectations (including BSS). Confirms accountability to expectations and manages performance through counseling/disciplinary action and termination of assigned staff (including BSS). 
 
3. Oversee day-to-day operations of the Pre-Service team, ensuring its ability to obtain and record accurate demographic, financial, and clinical information necessary for the financial clearance of scheduled patient accounts prior to services being provided. Monitor the team&rsquo;s ability to accurately confirm eligibility of patient coverage benefits, including coverage limits, number of days, patient responsibility, effective dates. Support activities to notify patients of their liabilities prior to date of service as determined by insurance benefits and coverage limits, and secure liabilities per department guidelines. Ability to competently address escalation issues such as pending/no authorization, patient not able to meet liability, and billing issues. 
 
4. Coordinates team activities and the staff-to-workload ratios to accomplish the most effective use of resources. Schedules and supervises the work of assigned staff to achieve the defined business goals and to ensure smooth work flow in the department. Maintains quality measurements of staff performance through random or focused audits to ensure work meets compliance standards and is minimizing administrative denials. 
 
5. Develops expertise for all applications utilized in Patient Access including related information systems, tools, technologies, and processes; assist other employees as needed to ensure all tools are fully utilized to create an efficient and effective department. Effectively collaborates with peers and other leaders across the organization in order to enhance workflow and the customer experience. 
 
6. May work directly with staff to provide education, support, feedback, identifying trends and workflow opportunities. Assists department management with employee meetings, budget preparation, strategic planning and expense control in areas assigned. Supports and assists in department functions/responsibilities as needed based on volume and workload. 
 
MINIMUM QUALIFICATIONS 
 
Requires the knowledge and business skills normally demonstrated by an Associate&rsquo;s degree in Business Management or equivalent education and/or experience. 
 
Requires a proficiency level typically achieved in 3 - 5 years in office management and/or employee supervision or leadership in healthcare insurance and billing. Business skills and experience in the assigned work area are required. Advanced abilities in the use of common office software, word processing, spreadsheet, and database software are required. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Excellent organizational skills, human relations, and communication skills required. 
 
PREFERRED QUALIFICATIONS 
Work experience in billing Arizona, Colorado, Nevada, and other state Medicaid plans, Medicare billing, experience with all insurance types, hospital admitting experience, and experience with the company&rsquo;s billing system are preferred. Demonstrated success in a leadership role is a plus. 
 
Additional related education and/or experience preferred.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy</div>

Patient Access Services Associate Manager

Texas Back Institute

<div><h5 class="jobSectionHeader">Introduction</h5>
Do you have the career opportunities as a(an) Clinic Manager Non Licensed you want with your current employer? We have an exciting opportunity for you to join Texas Back Institute which is part of the nation's leading provider of healthcare services, HCA Healthcare.<h5 class="jobSectionHeader">
Benefits</h5>
Texas Back Institute offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Clinic Manager Non Licensed where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5> 
Job Summary and Qualifications
Overall Description: The Call Center Supervisor is the primary point of contact for new and existing patients seeking to schedule appointments with our providers.
Responsibilities include:<ul><li>
Supervise a team of 9 call center specialists to ensure productivity, quality, customer service, and compliance with policy requirements</li><li>
Answer calls, schedule appointments, respond to medical records requests, etc.</li><li>
Provide direction to team members and serve as an internal subject-matter-expert to meet service level expectations</li><li>
Implement and oversee the professional development of team to identify technical and training needs</li><li>
Analyze tasks and work volumes to provide planning and recommendations on staffing, assignments, and different projects</li><li>
Assist in creating, implementing, and updating standard operating procedures, performance improvement plans, and supporting special projects as needed</li><li>
Collaborate with other department leaders and providers to ensure performance standards and expectations of the team are met</li><li>
Assist in hiring and onboarding new hires</li><li>
Prepare annual performance evaluation and feedback/coaching year round to team</li></ul><ul><li>
Competencies
<ul><li>Maintain a positive attitude at all times. Always strive to find or be the solution for the customer.
</li><li>Present a professional image.
</li><li>Demonstrates exemplary customer service skills for both internal and external customers.
</li><li>Ability to relate effectively with others with demonstrated understanding of how to approach or respond to individuals based on their personal style and needs.</li></ul></li></ul>
What Qualifications you will need: 
EDUCATION: 
 
<ul><li>Graduate from a recognized training facility for medical assistants, and course-work in health care office management are preferred.</li></ul><ul><li> 
Additional appropriate experience as a Medical Assistant may be substituted for the education requirement. 
</li></ul> 
EXPERIENCE:<ul><li> 
Minimum of two years of experience in a medical office, acute care or clinical outpatient setting is required. A minimum of one-year previous supervisory experience in a medical office, acute care or outpatient setting is required.</li></ul> 
CERTIFICATION/LICENSE: 
 
<ul><li>No license requirements</li></ul> 
Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;Bricks and mortar do not make a hospital. People do.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Clinic Manager Non Licensed opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Call Center Manager

Mount Sinai Health System

<div>Description
As an integral part of the clinical care team, the Patient Care Associate is responsible for patient care and support activities promoting patient focused care within the Specialty Service. The Patient Care Associate supports the registered nurse in patient care activities, such as: assisting patient with activities of daily living, collecting specimens and performing procedures; maintaining a safe, clean environment; and other duties as needed. 
Responsibilities<div>
A. Clinical/Technical/Service 
<ul><li>Demonstrates the ability to perform clinical/technical/service/administrative tasks</li><li>Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area.</li><li>Performs and records patient&rsquo;s vital signs, such as blood pressure, pulse, temperature</li></ul>
and respirations. Documents intake and output and other data as assigned 
<ul><li>Obtains patient&rsquo;s rating on pain scales as a fifth vital sign in all areas except Pediatrics</li><li>Performs clinical procedures, such as specimen collection including blood glucose, venipuncture, EKG, application of compression devices, post-mortem care, and maintenance of skin integrity.</li><li>Sets up for selected procedures and assists RN&rsquo;s accordingly.</li><li>Assists patient with activities of daily living, such as feeding, bathing and/or toileting. Orients</li></ul>
Patients to clinical environment. Assists patient with ambulation and all levels of mobilization. 
<ul><li>Assists with dietary functions, including delivering and collecting patient trays at bedside,</li></ul>
passing menus to patients and assisting them with menu completion, mixing nutritional 
supplements, reporting variation in eating patterns to RN/Dietitian, and maintaining accurate 
and timely systems for transmission of patient dietary orders and changes
 
<ul><li>Maintains a safe, clean and functional environment, including ensuring for the comfortable</li></ul>
Movement of the patient. Assists the patient in room maintenance, such as bed-stripping 
and trash removed, when necessary
 
<ul><li>Performs on-to-one observation or close observation status of patients, e.g. safety, elopement risk, or suicide prevention.
</li><li>Maintains &ldquo;isolation status&rdquo; for patients under direction of an RN and according to set procedures
</li><li>Performs scheduled hourly care checks/ rounding on patients with emphasis on caring for toileting needs, comfort, and positioning and pain awareness. Notifies RN if rounding has not been completed.
</li><li>Utilizes Vocera system/Mount Sinai phone according to sign in/sign out protocol where activated.</li><li>Performs other duties as assigned, including generating reports</li><li>Is open and responsive to the diverse backgrounds and experience of other people and promotes</li></ul>
an environment that is sensitive to cultural diversity. 
<ul><li>Respects and values each patient&rsquo;s unique, individual needs, beliefs, and diversity and incorporates these into delivery of care.</li><li>Greets visitors and answers telephones promptly and courteously. Escorts visitors to appropriate area, when necessary. Provides information as appropriate.
</li><li>Answers Patient Call System and refers calls to appropriate staff.</li><li>Maintains a safe, clean and functional environment, including removing trash and bringing physical plant and equipment problems to the attention of the managers.</li><li>Transports patients to stretchers or wheelchairs, as required</li><li>Delivers and collects trays and bedside, delivers flowers to patients.</li><li>Strips units/cubicles
</li><li>Performs emergency clean-up</li><li>Performs emergency transport
</li><li>Performs discharge bed making</li><li>Transport specimens.</li><li>Updates communication board/discharge log</li><li>Assembles medical records</li><li>Updates Admission/Transfer/Discharge System/Processes</li><li>Maintains supplies and care of equipment.
</li></ul></div><div>B. Organizational/Managerial 
<ul><li>Participates in the department&rsquo;s performance improvement activities.</li><li>Maintains patient/employee confidentiality in the management of information.</li><li>Observes the Health Care System&rsquo;s compliance policies.</li></ul></div>
<div>
C. Educational/Professional Development 
<ul><li>Participates in the development of other staff members.</li><li>Meets regulatory, licensure and annual health assessment requirements.</li><li>Identifies learning strengths and needs</li><li>Utilizes learning resources.</li></ul></div>
<div>
D. Communication/Relationships 
<ul><li>Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others.</li><li>Displays courtesy, tact and patience during interactions with all members of the hospital staff</li></ul>
and extended community.</div> 
Qualifications<ul><li>High School Diploma (graduate or equivalent).</li><li>Certificate of completion of a medical assistant/patient care assistant program/equivalent with skills in venipuncture and EKG.</li><li>Interpersonal skills to communicate and collaborate effectively with other members of the</li></ul>
Specialty Service. 
<ul><li>Documentation of Medical Assistant/Patient Care Associate training</li><li>Three to nine months of healthcare experience preferred.
</li><li>Ability to set priorities, problem solve, use proper judgement in difficult situations and be flexible</li><li>Sufficient oral and writing skills in the English language in order to communicate effectively.
</li><li>Physical stamina and manual dexterity to perform a variety of tasks and skills in the area of assignment</li><li>American Heart Association Heartsaver or BLS Certification</li></ul> 
Employer Description
Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high &quot;Honor Roll&quot; status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. 
Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $27.8501 - $29.8772 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</div>

Patient Care Associate-MSH-Medicine Boarders - Full Time Evenings EOW

<div>
 
 Description
 
 
 
 As an integral part of the clinical care team, the Patient Care Associate is responsible for patient care and support activities promoting patient focused care within the Specialty Service. The Patient Care Associate supports the registered nurse in patient care activities, such as: assisting patient with activities of daily living, collecting specimens and performing procedures; maintaining a safe, clean environment; and other duties as needed.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Clinical/Technical/Service
 </li>
 <li>
 Demonstrates the ability to perform clinical/technical/service/administrative tasks
 </li>
 <li>
 Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area.
 </li>
 <li>
 Performs and records patient&rsquo;s vital signs, such as blood pressure, pulse, temperature
 
 
 </li>
 </ul>
 and respirations. Documents intake and output and other data as assigned
 
 
 <ul>
 <li>
 Obtains patient&rsquo;s rating on pain scales as a fifth vital sign in all areas except Pediatrics
 </li>
 <li>
 Performs clinical procedures, such as specimen collection including blood glucose, venipuncture, EKG, application of compression devices, post-mortem care, and maintenance of skin integrity.
 </li>
 <li>
 Sets up for selected procedures and assists RN&rsquo;s accordingly.
 </li>
 <li>
 Assists patient with activities of daily living, such as feeding, bathing and/or toileting. Orients
 
 
 </li>
 </ul>
 Patients to clinical environment. Assists patient with ambulation and all levels of mobilization.
 
 
 <ul>
 <li>
 Assists with dietary functions, including delivering and collecting patient trays at bedside,
 
 
 </li>
 </ul>
 passing menus to patients and assisting them with menu completion, mixing nutritional
 
 
 supplements, reporting variation in eating patterns to RN/Dietitian, and maintaining accurate
 
 
 and timely systems for transmission of patient dietary orders and changes
 
 
 <ul>
 <li>
 Maintains a safe, clean and functional environment, including ensuring for the comfortable
 
 
 </li>
 </ul>
 Movement of the patient. Assists the patient in room maintenance, such as bed-stripping
 
 
 and trash removed, when necessary
 
 
 <ul>
 <li>
 Performs on-to-one observation or close observation status of patients, e.g. safety, elopement risk, or suicide prevention.
 </li>
 <li>
 Maintains &ldquo;isolation status&rdquo; for patients under direction of an RN and according to set procedures
 </li>
 <li>
 Performs scheduled hourly care checks/ rounding on patients with emphasis on caring for toileting needs, comfort, and positioning and pain awareness. Notifies RN if rounding has not been completed.
 </li>
 <li>
 Utilizes Vocera system/Mount Sinai phone according to sign in/sign out protocol where activated.
 </li>
 <li>
 Performs other duties as assigned, including generating reports
 </li>
 <li>
 Is open and responsive to the diverse backgrounds and experience of other people and promotes
 
 
 </li>
 </ul>
 an environment that is sensitive to cultural diversity.
 
 
 <ul>
 <li>
 Respects and values each patient&rsquo;s unique, individual needs, beliefs, and diversity and incorporates these into delivery of care.
 </li>
 <li>
 Greets visitors and answers telephones promptly and courteously. Escorts visitors to appropriate area, when necessary. Provides information as appropriate.
 </li>
 <li>
 Answers Patient Call System and refers calls to appropriate staff.
 </li>
 <li>
 Maintains a safe, clean and functional environment, including removing trash and bringing physical plant and equipment problems to the attention of the managers.
 </li>
 <li>
 Transports patients to stretchers or wheelchairs, as required
 </li>
 <li>
 Delivers and collects trays and bedside, delivers flowers to patients.
 </li>
 <li>
 Strips units/cubicles
 </li>
 <li>
 Performs emergency clean-up
 </li>
 <li>
 Performs emergency transport
 </li>
 <li>
 Performs discharge bed making
 </li>
 <li>
 Transport specimens.
 </li>
 <li>
 Updates communication board/discharge log
 </li>
 <li>
 Assembles medical records
 </li>
 <li>
 Updates Admission/Transfer/Discharge System/Processes
 </li>
 <li>
 Maintains supplies and care of equipment.
 </li>
 <li>
 Organizational/Managerial
 </li>
 <li>
 Participates in the department&rsquo;s performance improvement activities.
 </li>
 <li>
 Maintains patient/employee confidentiality in the management of information.
 </li>
 <li>
 Observes the Health Care System&rsquo;s compliance policies.
 </li>
 <li>
 Educational/Professional Development
 </li>
 <li>
 Participates in the development of other staff members.
 </li>
 <li>
 Meets regulatory, licensure and annual health assessment requirements.
 </li>
 <li>
 Identifies learning strengths and needs
 </li>
 <li>
 Utilizes learning resources.
 </li>
 <li>
 Communication/Relationships
 </li>
 <li>
 Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others.
 </li>
 <li>
 Displays courtesy, tact and patience during interactions with all members of the hospital staff
 
 
 </li>
 </ul>
 and extended community.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 High School Diploma (graduate or equivalent).
 </li>
 <li>
 Certificate of completion of a medical assistant/patient care assistant program/equivalent with skills in venipuncture and EKG.
 </li>
 <li>
 Interpersonal skills to communicate and collaborate effectively with other members of the
 
 
 </li>
 </ul>
 Specialty Service.
 
 
 <ul>
 <li>
 Documentation of Medical Assistant/Patient Care Associate training
 </li>
 <li>
 Three to nine months of healthcare experience preferred.
 </li>
 <li>
 Ability to set priorities, problem solve, use proper judgement in difficult situations and be flexible
 </li>
 <li>
 Sufficient oral and writing skills in the English language in order to communicate effectively.
 </li>
 <li>
 Physical stamina and manual dexterity to perform a variety of tasks and skills in the area of assignment
 </li>
 <li>
 American Heart Association Heartsaver or BLS Certification
 
 
 </li>
 </ul>
 
 Employer Description
 
 
 
 
 Strength through Unity and Inclusion
 
 
 
 The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
 
 
 At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
 
 
 
 About The Mount Sinai Health System
 
 
 
 Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
 
 
 
 Equal Opportunity Employer
 
 
 
 The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
 
 
 
 Compensation
 
 
 
 The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $27.8501 - $29.8772 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
</div>

Search 10000+ Patient services manager jobs near you this June. New roles added regularly across leading industries. Apply today.

10000 patient services manager jobs Near Me

PATIENT FOOD SERVICES MANAGER - BENCH

PATIENT FOOD SERVICES MANAGER II - Richmond, VA

Office Manager

Patient Access Services Associate Manager

Call Center Manager

Patient Care Associate-MSH-Medicine Boarders - Full Time Evenings EOW

Patient Care Associate-MSH-Medicine Boarders - Full Time Evenings EOW