patient services rep

Endeavor Health

Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: <ul><li>Position: Patient Service Rep/Insurance Verification</li><li>Floating Outpatient Locations: Warrenville (Call Center), Elmhurst, Woodridge, Lombard and Naperville</li><li>Per Diem/PRN</li><li>Hours: Flexible hours to work weekdays and Saturdays (8-12)</li><li>Training Schedule: Training will be for 2-3 weeks, days and hours may vary, Monday through Thursday 7am to 3pm.</li></ul> What you will do: Under general supervision and according to established policies and procedures, responsible for providing pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collecting, analyzing and recording demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screening for third-party eligibility and entering medical necessity coding to ensure accurate payment is secured. Ensuring the needs of patients and their families are met and that they understand the hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options. Contacting third party payers for verification of benefits and satisfaction of pre-certification requirement for services. Coordinating with physician offices on financial, coding, surgical scheduling processes, coordination of insurance benefits. Ensuring compliance with payer requirements and correctness of registration. What you will need: <ul><li>Education: High School Diploma or GED</li><li>Experience: One year of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting. Knowledge of health insurances, medical terminology and anatomy. Strong data entry and keyboarding skills. Knowledge of Microsoft Office Suite. Call Center experience, preferred.</li><li>Unique or Preferred Skills: Bilingual skills</li></ul> Benefits (For full time or part time positions): <ul><li>Premium pay such as shift, on call, holiday and more based on an employee's job</li><li>Incentive pay for select positions</li><li>Opportunity for annual increases based on performance</li><li>Career Pathways to Promote Professional Growth and Development</li><li>Various Medical, Dental, Pet and Vision options</li><li>Tuition Reimbursement</li><li>Free Parking</li><li>Wellness Program Savings Plan</li><li>Health Savings Account Options</li><li>Retirement Options with Company Match</li><li>Paid Time Off and Holiday Pay</li><li>Community Involvement Opportunities</li></ul> Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Patient Service Representative/Insurance Verifier - Per Diem - Rehab Services

Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: <ul><li>Position : Patient Service Rep/Insurance Verification</li><li>Floating Outpatient Locations : Warrenville (Call Center), Elmhurst, Woodridge, Lombard and Naperville</li><li>Per Diem/PRN</li><li>Hours : F lexible hours to work weekdays and Saturdays (8-12)</li><li>Training Schedule: Training will be for 2-3 weeks, days and hours may vary, Monday through Thursday 7am to 3pm. </li></ul> What you will do: Under general supervision and according to established policies and procedures, responsible for providing pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collecting, analyzing and recording demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screening for third-party eligibility and entering medical necessity coding to ensure accurate payment is secured. Ensuring the needs of patients and their families are met and that they understand the hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options. Contacting third party payers for verification of benefits and satisfaction of pre-certification requirement for services. Coordinating with physician offices on financial, coding, surgical scheduling processes, coordination of insurance benefits. Ensuring compliance with payer requirements and correctness of registration. What you will need: <ul><li>Education : High School Diploma or GED</li><li>Experience : One year of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting. Knowledge of health insurances, medical terminology and anatomy. Strong data entry and keyboarding skills. Knowledge of Microsoft Office Suite. Call Center experience, preferred.</li><li>Unique or Preferred Skills: Bilingual skills</li></ul> Benefits (For full time or part time positions): <ul><li>Premium pay such as shift, on call, holiday and more based on an employee's job</li><li>Incentive pay for select positions</li><li>Opportunity for annual increases based on performance</li><li>Career Pathways to Promote Professional Growth and Development</li><li>Various Medical, Dental, Pet and Vision options</li><li>Tuition Reimbursement</li><li>Free Parking</li><li>Wellness Program Savings Plan</li><li>Health Savings Account Options</li><li>Retirement Options with Company Match</li><li>Paid Time Off and Holiday Pay</li><li>Community Involvement Opportunities</li></ul> Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Patient Service Representative & Insurance Verifier - Per Diem - Rehab Services

University of Rochester

<div>As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
1669 Pittsford-Victor Rd, Suite 100, Victor, New York, United States of America, 14564
Opening:
Worker Subtype:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Department:
500443 Perinton Peds Primary Care
Work Shift:
UR - Day (United States of America)
Range:
UR URCA 204 H
Compensation Range:
$18.00 - $23.81
<div><div><div><div><div><div><div>The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
</div></div></div></div></div></div></div>Responsibilities:
GENERAL PURPOSE
 
Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Ensures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May act as a resource to new staff.
ESSENTIAL FUNCTIONS
<ul><li>Greets patients to initiate positive ambulatory experience, requests patient identification, ensures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed, identifies and assesses patients&rsquo; special needs, and monitors reception area to ensure patient needs are met.
</li><li>Provides interaction of warm hand-off to registration and insurance management (RIM).
</li><li>Updates patients regarding waiting time for the provider every 15 minutes.
</li><li>Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations.
</li><li>Ensures cleanliness and order in the waiting room/lobby.
</li><li>Collects patient demographic and financial information in an efficient, customer-oriented manner.
</li><li>Asks specific questions of patient to verify information accuracy to establish a billable account.
</li><li>Enters information into electronic medical record (EMR) and patient access and revenue cycle system.
</li><li>Requests patient e-mail address for confirmation purposes.
</li><li>Ensures completion of all appropriate forms by patients, such as Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc.
</li><li>Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient&rsquo;s needs, and ensures patient satisfaction with visit prior to discharge from the area.
</li><li>Prints After Visit Summary (AVS) at check-out when appropriate, uses two patient identifiers to ensure provision of the summary to the correct patient. May assist with provider template changes.
</li><li>Collects patient co-pays, prepares end of day deposits and reconciles any discrepancies.
</li><li>Answers phone in a timely and courteous manner.
</li><li>Manages incoming clinic calls and sorts calls to various providers.
</li><li>Opens telephone encounter in EMR when speaking with patients.
</li><li>Ensures routing of encounter in EMR to the appropriate staff/provider.
</li><li>Coordinates outgoing calls related to Major functions above.
</li><li>Provides information to patients to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
</li><li>Edits and corrects registration errors and completes missing registration data.
</li><li>Assists in charge reconciliation process.
</li><li>Ensures accuracy of patient schedules.
</li><li>Identifies ways to reduce follow-up, repetitive, or corrective work.
</li><li>Manages multiple processes in EMR, including messaging in In Basket and referral work queue processing, which is part of the patient legal medical record, therefore, ensures accurate and concise information is entered.
</li><li>Assesses the urgency of a situation and determines appropriate routing for the patient, serves as a resource for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
</li><li>May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc.
</li><li>Competencies must be verified by clinical staff before performance of any of these duties.
</li></ul>Other duties as assigned.
 
 
MINIMUM EDUCATION &amp; EXPERIENCE
<ul><li>High School diploma and 1-year related experience in an administrative office or customer service field required or
</li><li>Completion of Vision Care 1,2,3 courses required
</li>Or equivalent combination of education and experience 
<li>
</li></ul> 
KNOWLEDGE, SKILLS AND ABILITIES
<ul><li>Medical terminology experience preferred
</li><li>Demonstrated ability to word process documents and enter data into a database preferred
</li><li>Demonstrates the ICARE values to patient, families and staff preferred
</li><li>Demonstrated skills related to achievement of customer satisfaction preferred
</li><li>Ability to act as a resource to less experienced staff preferred
</li></ul>The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University&rsquo;s Mission to Learn, Discover, Heal, Create &ndash; and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.</div>

Outpatient Access Rep

Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Patient Service Representative and Insurance Verifier, Rehab Services Position Highlights: <ul><li>Position: Patient Service Representative and Insurance Verifier, Rehab Services</li><li>Location: Arlington Heights, IL</li><li>Full-Time (40 hours)</li><li>Hours: Monday 11am - 7:30pm, Tuesday 9am-5:30pm, Wednesday 9am-5:30pm, Thursday 9:30am - 6pm, Friday 8:30am - 5pm, Every 5th Saturday 6:45am-3:15pm, Wednesday off when working a Saturday</li><li>Required Travel: no</li></ul> Job Summary: Under general supervision and according to established policies and procedures, responsible for providing out-patient, rehabilitation patients with timely and accurate pre-registrations, registrations, order management, charge capture, and medical information systems. Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured. Interacts in a customer-focused manner to ensure the needs of patients and their families are met. What you will do: <ul><li>Performs patient registration functions in a courteous and professional manner according to established policies and procedures.</li><li>Greets and registers patients.</li><li>Collects and analyzes all required data necessary to pre-register and register patients. Interacts with patients, their representatives, employers and others in person or over the telephone, and reviews new and previously recorded information. Analyzes and electronically records data and processes transactions into the hospital computer system. Follows HIPAA, payer and other applicable regulations and standards for registration.</li><li>Uses on-line physician ordering systems to retrieve and interpret physician orders/HMO authorizations for service and/or appointment schedules, enters appropriate codes into computer system. Contacts physicians or physician office staff for additional clinical information.</li><li>Explains, secures and witnesses all required signatures. Completes the Medicare Secondary Payer (MSP) questionnaire when applicable.</li><li>Scans insurance cards, IDs, insurance referrals and authorizations, consents, physician orders, HIPAA, Medicare Advance Beneficiary Notice and other regulatory paperwork into hospital's document imaging system. Prepares required forms, documents and reports including labels, medical record forms, Medicare ABN and other special documents. Produces and distributes these as appropriate.</li><li>Escorts patients to and from treatment areas as needed.</li><li>Processes generated paperwork. Assembles and disassembles patient charts as required and prepares charts for Medical Records pick-up. Scans medical records in accordance with the guidelines set by Medical Records Department.</li><li>Prepares and maintains logs and reports of various data of patient registrations.</li><li>Converts to manual processes and procedures for scheduled and unscheduled computer system downtimes, organizes and maintains all data to ensure a prompt and accurate recovery.</li><li>Reconciles daily cash receipts with the day's cash activity, credit card journal report and computer cash drawer.</li><li>Attends mandatory staff meetings, maintains familiarity with all memos, emails and pertinent information regarding policy and procedure updates retaining them for future reference, understands changes and incorporates them into personal routines. Communicates with Supervisor or Director any problems or questions pertaining to duties and established policies and procedures or, prior to implementation, to any revised protocols.</li><li>Receives, properly responds to, or redirects telephone, electronic, and in-person inquiries from patients, their representative, payers, physicians and their staff, internal departments, and other persons and entities. Diffuses tense situations, problem solves, keeps situations from escalating, has a calming effect on all external and internal customers. Maintains confidentiality of patient's personal health information</li><li>Performs related duties as assigned including, but not limited to, filing, assisting patients to complete the computerized rehab outcome database, sorting mail, photocopying information, replenishing supplies and organizing/cleaning/disinfecting work area before shift completion, and performing next day set-up, including appointment confirmation, pre-registrations, and chart prep.</li><li>Assists and contributes to the training of new employees</li><li>Accepts and completes special assignments, projects and other duties as required or assigned under the supervision of the Supervisor, Manager, or Director.</li><li>Ability to maintain flexible work schedules including weekends and multiple registration locations</li></ul> What you will need: <ul><li>Education: High School diploma or GED required. Associates Degree Preferred.</li><li>Certification: Valid driver's license is required if the incumbent is selected to perform related duties at an off-site location. If incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.</li><li>Experience: Minimum of one to two years of registration, scheduling, or customer service experience in a healthcare setting preferred.</li><li>Unique or Preferred Skills:</li><li>Knowledge of health insurances, medical terminology and anatomy preferred.</li><li>Strong data entry and keyboarding skills preferred.</li><li>Knowledge of Microsoft Office Suite preferred. Manual dexterity to operate various office machines required.</li><li>Basic level of analytical ability is required in order to read and understand simple instructions, enter date into logs, charts, and records, maintain files and the like.</li><li>Significant level of interpersonal and verbal communication skills are required in using tact and sensitivity to conduct interviews for the exchange of information on factual matters, understand and transmit instructions, and interact with patients, physician offers, various administrators, other hospital personnel and external contacts.</li><li>Work is performed in accordance with detailed hospital and department policies and procedures but it does require technical knowledge or in-depth, experience-based knowledge in order to analyze and interpret information.</li></ul> Physical Demands: Work requires the ability to walk or stand for an hour or extended periods at a time, lift or carry objects weighing more than 20 pounds, push or pull supply carts, gurneys or wheelchairs, closely examine images or reports, proofread and check documents for errors, use a keyboard to enter, retrieve or transform words or data. Benefits (For full time or part time positions): <ul><li>Premium pay for eligible employees</li><li>Career Pathways to Promote Professional Growth and Development</li><li>Various Medical, Dental, Pet and Vision options</li><li>Tuition Reimbursement</li><li>Free Parking</li><li>Wellness Program Savings Plan</li><li>Health Savings Account Options</li><li>Retirement Options with Company Match</li><li>Paid Time Off and Holiday Pay</li><li>Community Involvement Opportunities</li></ul> Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Patient Service Representative and Insurance Verifier, Rehab Services

Hillcrest HealthCare System

<div>Overview:
<div>
Join our team as a day shift, full-time, Patient Access Rep (PAR) in Tulsa, OK.</div><div></div><div> 
Why Join Us?</div><div></div><div> 
Thrive in a People-First Environment and Make Healthcare Better</div><ul><li>
Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.</li><li>
People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.</li><li>
Make Healthcare Better: We use advanced technology to support our team and enhance patient care.</li></ul>
Get to Know Your Team:<ul><li>
Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women&rsquo;s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul>
Responsibilities:
<div>
Organize and manage communications. Provide support functions to daily operations in the department. Provide patient registration and billing, schedule clinic visits for the professional staff, perform secretarial services such as answering the phone, greeting patients /visitors, recording meeting minutes, maintaining files/charts, and computerized database.</div>
Qualifications:
<div>
Job Requirements:</div><ul><li>
Minimum 1 year of experience.</li><li>
High School Diploma or GED.</li><li>
Intermediate knowledge and competency in the use of Microsoft Office Products (Word, Excel, Power-Point, Outlook)</li></ul><div>
Preferred Job Requirements:</div><ul><li>
3 years&rsquo; experience.</li><li>
Experience using Epic.</li></ul></div>

Patient Access Rep

Hala Medical Center

Job Type:Full-Time | Specialized Healthcare AccountJob Summary:We are seeking a dedicated and experienced Call Center Agent / Customer Service Representative to handle a Healthcare Account. The ideal candidate must be an Arabic speaker with prior experience in healthcare-related call center operations, providing high-quality customer service and support to patients and clients.Key Responsibilities:<ul><li>Handle inbound and outbound calls related to healthcare services</li><li>Assist patients with inquiries regarding appointments, medical services, insurance, and general healthcare information</li><li>Accurately document call details and patient information in the system</li><li>Coordinate with internal departments to resolve patient concerns efficiently</li><li>Follow healthcare compliance, confidentiality, and data protection standards</li><li>Maintain a high level of professionalism, empathy, and communication at all times</li><li>Meet performance targets and quality standards set by the company</li></ul>Qualifications &amp; Requirements:<ul><li>Minimum 1 year of experience as a Call Center Agent / Representative</li><li>Previous experience handling a healthcare account is mandatory</li><li>Fluent in Arabic (spoken and written); English proficiency is an advantage</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced, patient-focused environment</li><li>Basic computer skills and familiarity with CRM/call center systems</li><li>Ability to work full-time on a fixed schedule</li></ul>Preferred Skills:<ul><li>Experience in medical centers, hospitals, or healthcare BPO accounts</li><li>Knowledge of healthcare terminology and patient coordination</li><li>Strong problem-solving and multitasking abilities</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Stable full-time employment</li><li>Professional and supportive work environment</li><li>Opportunity to grow within the healthcare industry</li></ul>How to Apply:Interested candidates are encouraged to apply by submitting their updated CV through Indeed.Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: AED2,000.00 - AED3,000.00 per monthAbility to commute/relocate:<ul><li>Ajman: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your Previous Salary?</li></ul><ul><li>What is your salary expectation?</li><li>What is your Visa Status?</li><li>Can join immediately?</li></ul>Experience:<ul><li>call center agent/rep: 1 year (Required)</li></ul>Work Location: In person

Call Center Representative

VENİCE ESTETİK&GÜZELLİK

Şişlide bulunan merkezimize Instagram &uuml;zerinden Satış yapabilecek daha &ouml;nce g&uuml;zellik merkezinde &ccedil;alışmış REP aranmaktadır.İş T&uuml;r&uuml;: Tam zamanlı, Yeni mezunMaaş: aylık 40.000,00TRY veya &uuml;zeriDeneyim:<ul><li>Satış: 1 yıl (Tercih edilir)</li></ul>

Satış temsilcisi (REP)

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