patient services rep

Cooper University Healthcare

<div>About us 
 
 
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. 
Discover why Cooper University Health Care is the employer of choice in South Jersey. 
Short Description 
This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front-line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper&rsquo;s values to both customer and co-workers. Serves as patient&rsquo;s non-clinical navigator during discharge coordination.
Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives.
Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls.
Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift.
Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.
Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and workqueues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling).
Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls.
Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations.
Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume. May be asked to work at other Ambulatory offices based on volume. 
 
Other duties as assigned by the manager. 
Experience Required 
Minimum one year of recent registration or billing experience working in a medical facility preferred.
Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
Epic experience preferred.
Excellent organizational, written/verbal communication and teamwork skills.
Demonstrated performance of excellent customer service skills. 
Education Requirements 
High School Diploma or equivalent required.</div>
 
Full Time
 
Day

PATIENT SERVICES REP

<div>About us 
 
 
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey. 
Short Description 
This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front-line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper&rsquo;s values to both customer and co-workers. Serves as patient&rsquo;s non-clinical navigator during discharge coordination.<div> 
Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives. 
</div><div></div><div>Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls.</div><div></div><div> 
Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift.</div><div></div><div> 
Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.</div><div></div><div> 
Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and work queues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling).</div><div></div><div> 
Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls.</div><div> 
</div><div>Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations.</div><div></div><div> 
Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume. May be asked to work at other Ambulatory offices based on volume.</div><div> 
</div>Other duties as assigned by the manager. 
Experience Required<div> 
Minimum one year of recent registration or billing experience working in a medical facility preferred.</div><div> 
</div><div>Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.</div><div></div><div> 
Epic experience preferred.</div><div> 
</div><div>Excellent organizational, written/verbal communication and teamwork skills.</div><div> 
</div>Demonstrated performance of excellent customer service skills. 
Education Requirements 
High School Diploma or equivalent required. 
Special Requirements<div> 
Customer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette.</div><div> 
</div><div>Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers.</div><div></div> 
NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.</div>
 
Part Time
 
Day

The Vancouver Clinic

<div>Vancouver Clinic is looking for a Front Desk Representative to join our team! 
Location : Salmon Creek 2 
Schedule: Monday - Friday 7:15pm to 11:15pm 
To be successful in this role you will need a friendly demeanor, great attitude, and the desire to make a positive impact on our patients. Responsibilities can include providing excellent customer service to our patients by welcoming and greeting patients and their families, collecting co-pays, obtaining and completing insurance information, answering phone calls, scheduling appointments. If you have the ability to multitask, work well with others as part of a team, and can maintain a positive attitude while working in a fast-paced environment, we want you on our team! 
 
Must have excellent attendance! Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers. 
Compensation: Hiring range starts at $18.00/hour and goes up based on evaluation of experience. Base Medical, Dental, and Rx Insurance premium is 100% paid for by Vancouver Clinic for full-time employees . 
Requirements:
<ul><li>High School Diploma or equivalent required.
</li><li>Minimum of 1 year of customer service experience required .
</li><li>Minimum of 1 year of medical front office experience preferred.
</li><li>Experience with Epic preferred.
</li><li>Excellent phone skills and customer service behaviors.
</li><li>Strong computer keyboarding skills required. 
</li></ul>Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas in an essential function of all positions at the Clinic.
Pay Range:
$16.89 - $23.65
The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.
We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&amp;D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, along with an employer matching contribution up to 4%. Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE. Contact your Recruiter for full information.
Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.</div>

Part-time Patient Services Rep - Salmon Creek 2

BJC HealthCare

<div><div>Full Time Patient Access Rep Role over nights</div><div></div><div> 
Additional Preferred Requirements</div><ul><li>
FT 11 pm -7:30 AM with rotating weekends and Holidays located in the Emergency Room</li><li>
Shift differential for nights and weekends</li></ul>
 
Overview 
BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. 
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. 
BJC&rsquo;s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children&rsquo;s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. 

 
Preferred Qualifications 
Role Purpose
The Patient Access Representative is often the first point of contact for our patients and therefore must represent BJC with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, vision, values, and BJC service standards. The Patient Access Representative will facilitate all components of the patients' entrance into any BJC facility. This position will require a high level of emotional intelligence, professionalism and ability to make a personal connection. The patient experiences vary broadly based on their medical needs and acuity. This position highly impacts the ability to maximize the level of reimbursements and prevention of denials by accurate collection of demographics and insurance information, benefit verification and point of service collection. Selecting the correct patient from the master person index (MPI) is critical to patient safety. This team member must possess a friendly demeanor, exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state, and accreditation agencies. 
Responsibilities<ul><li>
Utilize critical thinking skills to problem solve a variety of situations, anticipating patients' needs and being able to respond to them. Communicate in a professional, positive, and patient-focused manner with all patients, families, and co-workers whether in-person, over the computer or by phone. This responsibility is critical to ensure positive patient experience, maximize reimbursements, and minimize denials and avoidable write-offs, and ensuring that we are maintaining the integrity of the patients clinical, financial, and billing record by correctly selecting the precise Master Patient Index (MPI).</li><li>
The responsibilities of this position include hospital registration and scheduling within multiple BJC systems. Assures proper patient identification, registers, schedules, verifies insurance, scans and retrieves documents within multiple BJC systems. Validates that the order is complete, signed by the ordering provider, and the correct test is ordered. The attention to detail is essential to ensure accurate patient records. Strong communication skills are necessary in order to provide the patient with preparation instructions for each scheduled procedure, education on financial responsibilities and collection of applicable patient payments.</li><li>
In order to comply with complex regulatory guidelines, must be able to understand, articulate and enforce hospital compliance with Medicare Secondary Payer (MSP), HIPAA Privacy Standards, Patient Bill of Rights and Responsibilities, Advance Directives, Consent to Treat, EMTALA, JCAHO Requirements. Each patient completes HIPAA acknowledgement.</li><li>
BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.</li></ul>
Minimum Requirements
Education<ul><li>
High School Diploma or GED</li></ul>
Experience<ul><li>
No Experience</li></ul>
Preferred Requirements
Education<ul><li>
Associate's Degree</li></ul>
Experience<ul><li>
&lt;2 years</li></ul>
Supervisor Experience<ul><li>
No Experience</li></ul>
Licenses &amp; Certifications<ul><li>
CHAA</li></ul>
 
Benefits and Legal Statement 
BJC Total Rewards
At BJC we&rsquo;re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.<ul><li>
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date</li><li>
Disability insurance* paid for by BJC</li><li>
Annual 4% BJC Automatic Retirement Contribution</li><li>
401(k) plan with BJC match</li><li>
Tuition Assistance available on first day</li><li>
BJC Institute for Learning and Development</li><li>
Health Care and Dependent Care Flexible Spending Accounts</li><li>
Paid Time Off benefit combines vacation, sick days, holidays and personal time</li><li>
Adoption assistance</li></ul>
To learn more, go to our Benefits Summary.<ul><li>Not all benefits apply to all jobs</li></ul>
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer</div>

Paitent Access Rep I

Innovativ Pharma

<div>
 
 Sales Representative - Pharmaceutical (Entry Level Or Experienced)
 
 
 
 We are looking for talented sales professionals who want to work in the healthcare industry as a
 
 Pharmaceutical Sales Representative
 
 . We are proactively seeking top talent for pharmaceutical sales rep opportunities across the US. This is an exciting opportunity for experienced or entry level Pharmaceutical Sales Rep candidates to represent and promote a rare disease as well as highly specialized products to Primary Care physicians.
 
 
 If partnering with a patient focused pharmaceutical company that rewards based upon success, allows you to work in the pharmaceutical sales field, sounds interesting to you, please apply if you meet the below requirements for our Pharmaceutical Sales Representative opportunity.
 
 
 
 About Us
 
 
 
 Our vision is to continuously aspire to design, develop, and deliver industry leading healthcare solutions that accelerate patient access to enable the best possible outcomes. Our professional Pharmaceutical Sales Rep teams specialize in the sales and promotion of pharmaceutical brands, services, and products through field sales.
 
 
 One of our goals is to continuously drive innovation through our professional pharmaceutical sales rep teams by creating an open, respectful, inclusive and trustworthy work environment. We encourage and support equal employment opportunities for all associates and applicants for employment without regard to race, color, creed, religion, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, citizenship status, marital status, medical condition as defined by applicable state law, genetic information, disability, military service and veteran status, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions are evaluated on the basis of an individual's skills, pharmaceutical sales rep knowledge, abilities, job performance and other qualifications.
 
 
 
 Requirements
 
 
 
 
 Skills, Education, and Requirements to be one of our Pharmaceutical Sales Reps:
 
 
 
 <ul>
 <li>
 Documented success sales or strong sales abilities
 </li>
 <li>
 Enjoy working autonomously and as a part of a team
 </li>
 <li>
 Self-starter with strong interpersonal skills
 </li>
 <li>
 The strongest pharmaceutical sales rep candidates will be energetic, likeable and engaging with a strong presence and ability to quickly establish and build long-lasting relationships with a diverse customer base
 </li>
 <li>
 Consistent annual award winners with an entrepreneurial spirit and proven record in a sales environment focusing on individual accountability
 </li>
 <li>
 Ability to successfully pass the required background investigation that includes, but is not limited to: education, employment, motor vehicle, driver's license, and drug screen
 
 
 </li>
 </ul>
 
 If this sounds like a Pharmaceutical Sales Rep opportunity that is interesting to you, please apply today.
 
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Health Care Plan (Medical, Dental &amp; Vision)
 </li>
 <li>
 Retirement Plan (401k, IRA)
 </li>
 <li>
 Paid Time Off (Vacation, Sick &amp; Public Holidays)
 </li>
 <li>
 Family Leave (Maternity, Paternity)
 </li>
 <li>
 Training &amp; Development
 
 
 </li>
 </ul>
 
 
 The next step is yours.
 
 
 Apply today for one of our Pharmaceutical Sales Rep opportunities. Interviews start next week
 
 
 Here, every
 
 Pharmaceutical Sales Rep
 
 matters and you will be a vital contributor to our inspiring, bold mission.
 
 
 If you are qualified you will hear back from our Human Resource staff to proceed in the hiring process.
 
 
 We are a EEO employer of minorities, women, disabled, protected veterans, and considers qualified applicants with criminal histories in accordance with applicable laws.
</div>

BioPharma Detail Rep

Neighborhood Healthcare

<div>About Us

Community health is about more than just vaccines and checkups. It&rsquo;s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We&rsquo;re with you every step of the way, with the care you need for each of life&rsquo;s chapters. At Neighborhood, we are Better Together. 
 
As a private, non-profit 501(C) (3) community health organization, we serve over 500,000 medical, dental, and behavioral health visits from more than 96k people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance. 
 
We have been doing this since 1969 and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you.

The Patient Services Representative (PSR) works to support the mission and vision of Neighborhood Healthcare by supporting clinics with front office tasks. The PSR&rsquo;s primary roles are to directs incoming calls to ensure they are transferred to the appropriate contact within the clinic and assist patients with scheduling and re-scheduling healthcare appointments.

RESPONSIBILITIES

Direct Patient Care
<ul>
<li>Assesses incoming phone calls to determine the correct course of action based on customer's information and needs</li>
<li>Corresponds with patients, salespeople, and visitors in an accurate, expeditious, courteous, and competent manner via in-person, telephone, and/or mail</li>
<li>Conducts appointment reminder calls to all patients; including noted documents required for their visit</li>
<li>Impacts patient experience by demonstrating courteous and helpful behavior and a commitment to accuracy</li>
</ul>
Provider and Team Support
<ul>
<li>Generates daily lists of scheduled appointments for the clinic</li>
<li>Shares accountability for overall patient health outcomes by working in coordination with care teams</li>
<li>Operates to instill confidence in our care and facilities to patients, fellow employees, and other stakeholders</li>
</ul>
Clinical Administration
<ul>
<li>Schedules appointments and enter all required data into electronic scheduler</li>
<li>Tracks and records filled and cancelled appointments</li>
<li>Prepares patient charts prior to their appointments</li>
<li>Verifies patient appointments and arrival time at registration</li>
<li>Receives and records patient payments in computer and ledger for services received</li>
<li>Verifies patient records are up to date and accurate; makes appropriate changes in computer system, as needed</li>
<li>Completes ongoing/annual training for position compliance</li>
</ul>
EDUCATION/EXPERIENCE
<ul>
<li>High school diploma/GED required</li>
<li>One year customer service experience required; in a healthcare setting preferred</li>
<li>Experience working with electronic medical records and multi-phone lines preferred</li>
<li>Bilingual (English/Spanish) highly preferred</li>
</ul>
ADDITIONAL QUALIFICATIONS (Knowledge, Skills and Abilities)
<ul>
<li>Excellent verbal and written communication skills, including superior composition, typing and proofreading skills</li>
<li>Ability to interpret a variety of instructions in written, oral, diagram, or schedule form</li>
<li>Knowledgeable about and experience with customer service etiquette and protocols</li>
<li>Ability to interact effectively with clinic personnel, patients, and diverse populations</li>
<li>Ability to successfully manage multiple tasks simultaneously</li>
<li>Excellent planning and organizational ability</li>
<li>Ability to use computer programs, such as spreadsheets and databases</li>
<li>Ability to work as part of a team as well as independently</li>
<li>Ability to work with highly confidential information in a professional and ethical manner</li>
</ul>
Physical Requirements
<ul>
<li>Ability to lift/carry 20 lbs/weight</li>
<li>Ability to stand for long periods of time</li>
</ul>
Pay range: $22.88 - $32.03 per hour, depending on experience.

Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate&rsquo;s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.</div>

Patient Services Representative-Prenatal/Women's Health (Temporary)

Search 10000+ Patient services rep jobs near you this June. New roles added regularly across leading industries. Apply today.

10000 patient services rep jobs Near Me

PATIENT SERVICES REP

PATIENT SERVICES REP

Part-time Patient Services Rep - Salmon Creek 2

Paitent Access Rep I

BioPharma Detail Rep

BioPharma Detail Rep

Patient Services Representative-Prenatal/Women's Health (Temporary)