patient services specialist

Ascend Vision Partners

<div>Description:

 Our Mission is to deliver best-in-class ophthalmic and optometric care.
Team members are hired to assist the organization in building a differentiated integrated eye care platform focused on superior patient care delivered through our network of optometrists and ophthalmologists. Team members are expected to a behavior of professionalism, which includes but is not limited to, acting with integrity and accountability, support our clinicians in all aspects of patient care delivery, support a culture of respect, diversity and inclusion in our organization, and enhance the patient access to primary and specialty eye care. Our vision is to create an admired healthcare company dedicated to delivering personalized eye care with outstanding patient outcomes.
GENERAL SUMMARY:
The Patient Services Specialist is responsible to create a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating and completing patient registration activities that include but are not limited to greet and check in patients, verifying demographic information, obtaining signatures on patient consents, capturing insurance cards, verifying authorization accuracy, collect co-pays and past due balances, working reschedule and recall lists, and balance end of day deposits.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:<ul><li>
Provides high level customer service in all interactions with internal and external customers.</li><li>
Provides direct, professional, and knowledgeable interactions with patients, providers, referral sources, and the clinical team.</li><li>
Answers telephone calls accurately and with exceptional customer service and ensures the caller&rsquo;s needs are met and accurate information is obtained.</li><li>
Maintains patient confidentiality regarding access to patient and other clinical information via email, computer, fax, and mail.</li><li>
Addresses concerns of patients, provides service recovery, and escalates issues as needed.</li><li>
Utilizes the operational guidelines for scheduling patient appointments.</li><li>
Completes reminder calls to patient for scheduled appointments, as needed.</li><li>
Obtains payment from each patient, including copayments, balance due and appropriately receipts all monies collected.</li><li>
Verifies, ensures eligibility, and registers patients by obtaining patient demographics and third-party coverage(s) at every encounter.</li><li>
Advises patient on physician referral and provides appropriates notes/updates to referring physician, as needed.</li><li>
Prioritizes and completes all work in an accurate, effective, and efficient manner.</li></ul>
NON-ESSENTIAL DUTIES &amp; RESPONSIBILITIES:<ul><li>
Maintains public areas (waiting rooms, restrooms and kitchen), as needed.</li><li>
Attends department meetings and completes trainings, as needed.</li><li>
Processes medical records requests; both incoming and outgoing</li></ul>
Requirements:

EDUCATION AND EXPERIENCE REQUIRED:<ul><li>
High School diploma or equivalent, required.
</li></ul>EDUCATION &amp; EXPERIENCE PREFERRED:<ul><li>
N/A</li></ul>
LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:<ul><li>
N/A</li></ul>
LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:<ul><li>
Certified Patient Services Specialist</li></ul>
CORE COMPETENCIES:<ul><li>
Ability to work effectively with internal and external customers.</li><li>
Excellent verbal and written communication skills, including listening.</li><li>
Proficient in Microsoft Office products.</li><li>
Ability to maintain confidentiality when dealing with sensitive information.</li></ul>
PHYSICAL ACTIVITY OF POSITION:<ul><li>
Talking. This position requires expressing or exchanging ideas through the spoken word. This position must participate in activities to convey detailed or essential verbal instructions to physicians, staff, and vendors accurately and succinctly.</li><li>
Hearing. This position is required to perceive sounds at normal speaking levels with or without correction, including the ability to receive detailed information through oral communication and make the discriminations in sound.</li><li>
Repetitive motion. This position requires substantial movements (motions) of the wrists, hands, and fingers while working on reports or the computer.</li><li>
Sedentary work. This position may need to occasionally exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects. The job consists primarily of sedentary work and involves sitting most of the time. Walking and standing are required only occasionally.</li><li>
Visual Requirements. This position is required to have close visual acuity (with or without correction) to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading.</li><li>
Environmental Conditions. This position is not substantially exposed to adverse environmental conditions (such as in typical office work.)</li></ul></div>

Patient Services Specialist/Front Desk

Catholic Health System

<div>Facility: Mercy Comprehensive Care Center 
 
Shift: Shift 1 
 
Status: Full Time FTE: 1.000000 
 
Bargaining Unit: CWA Local 1133 
 
Exempt from Overtime: Exempt: No 
 
Work Schedule: Days 
 
Hours:
 
 
8 hour shift between clinic operating hours of 7:00AM-5:00PM 
 
Summary: 
 
The Patient Service Representative greets patients, registers demographic and insurance information into computer system, schedules appointments, performs other duties to meet patient and office needs including billing, coding, referrals, HealtheNet, insurance verification, phones, messages, filing, typing, copying, faxing and transcription. 
 
Responsibilities: 
 
EDUCATION: 
<ul><li>
High School Graduate (with courses in typing and English) or GED equivalent.</li></ul> 
EXPERIENCE: 
<ul><li>
Six (6) months to one year clerical work experience required. Medical office situation preferred. Medical terminology preferred.</li><li>
Customer service experience preferred.</li></ul> 

KNOWLEDGE, SKILL AND ABILITY:
 
<ul><li>Microsoft Word</li><li>
Microsoft Excel</li><li>
Typing 30 wpm</li><li>
Handles office equipment and supplies.
</li><li>Able to work well in stressful situations and conditions of frequent interruption.</li></ul></div>

Patient Services Specialist SCH SJC MCCC

Community Health of South Florida

POSITION PURPOSE: 
 
The purpose of the Patient Financial Services Specialist is to ensure that the Billing and Encounter Forms are processed correctly. Coordination of work from the patient care areas, maintaining the work flow of documents to and from Data Processing. 
 
POSITION REQUIREMENTS / QUALIFICATIONS: 
 
Education/Experience:
 
A minimum of High School Diploma or GED Equivalent. ICD 9 Coding experience preferred. Experience with Patient Services. Must have knowledge of Medicaid / Medicare Insurance, collection and setup. 
 
Licensure / Certification:
 
Maintain current CPR certification from the American Heart Association. 
 
Skills / Ability:
 
Ability to work as a team member. Must have clerical skills, ability to type 20 - 30 wpm and have interviewing skills. Must have knowledge of math, operation of calculator; telephone etiquette, human relation skills and organizational skills. Must be computer literate. Ability to demonstrate effective oral and written communication skills. 
 
POSITION RESPONSIBILITIES (THIS IS A NON-EXEMPT POSITION) 
 
Register new client on Intergy as per guidelines issued by Community Health of So. Florida. 
 
Researches files for previous enrollment in CHI computer system before creating a new medical record number. 
 
Re-new or update existing clients profiles as per guidelines issued by Community Health of South Florida. 
 
Performs financial screening on active clients who have requested services from Community Health of South Florida, Inc. 
 
Attempt collection o Completes assigned task in a timely manner.f past due debts as clients request services from CHI. 
 
Check-in clients for needed medical services. 
 
Check-out clients upon receiving medical services. 
 
Process of patient payments. 
 
Review and balance out daily batches. 
 
Submit daily journal to assigned supervisor. 
 
Submit cash and copies of daily batches to the Accounting Department for deposit. 
 
Complete statistical data and submit daily. 
 
Reviews Quality Care Guidelines/Patient Reminder print-out to identify overdue items e.g. Advance Directives, Learning Needs Assessment, Depression Screening, etc. 
 
Identifies patients who have not executed an Advance Directive and provide them with the Advance Directive form to read. 
 
Identifies patients who need a Learning Needs Assessment and gives them the form to complete. 
 
Identifies patients due for Depression Screening and provide them with a PHQ-9 form in the appropriate language to complete. 
 
Gives all new patients a New Patient History form to complete before Nursing Staff calls the patient. 
 
Attaches a completed new patient lab request form to the encounter form of every new patient. 
 
Consistently informs patients that their Provider wants them to read or complete the appropriate forms or education material while waiting to see the Provider. 
 
Verifies Medicare, Medicaid and all other insurance carriers. 
 
Performs daily balance closing and ensures that all procedures and payments are posted accurately. 
 
Performs cashier duties, collect patient funds for services and enters data into computer for payment received. 
 
Train new employees on all functions of Patient Services (i.e. registration, cashiering, posting of B&amp;E&rsquo;s and Payments). 
 
Use appropriate and correct telephone etiquette at all times. 
 
Participates in Continuing Educational In-services and Performance Improvement Activities. 
 
Reports to work on time and ready to work with minimal absenteeism. 
 
Completes &amp; Post all B&amp;E (billing and encounter) forms within the same of service. 
 
Adheres to the Confidentiality Policies and Procedures / HIPAA Regulations. 
 
Performs other duties as assigned, including variable shifts if needed.

PATIENT FINANCIAL SERVICES SPECIALIST

Hillsboro Area Hospital

<div>Description:

The Patient Financial Services Specialist is a key member of the Patient Accounting team, responsible for supporting the financial experience of patients through compassionate service, accurate billing processes, and informed financial counseling. This role combines direct patient interaction with behind-the-scenes account management, including resolving account issues and assisting patients with understanding and managing their financial responsibilities. The Specialist ensures billing accuracy and compliance while helping patients access necessary care without unnecessary financial hardship.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Patient Communication &amp; Financial Counseling<ul><li>
Provide exceptional customer service via phone, email, and in-person interactions regarding billing inquiries, account balances, and payment options.</li><li>
Educate patients about insurance coverage, out-of-pocket responsibilities, and available financial assistance programs.</li><li>
Evaluate patients&rsquo; financial situation to determine eligibility for payment plans or financial assistance in accordance with organizational policies.</li><li>
Meet with patients to review bills, assist with financial assistance applications, and establish payment plans in accordance with policy.</li><li>
Conduct follow-up communications to collect documentation and complete financial aid processes.</li><li>
Respond promptly to inquiries or correspondence from patients.</li></ul>
Account Review &amp; Maintenance<ul><li>
Analyze patient accounts for billing accuracy and ensure proper application of insurance payments and patient responsibility.</li><li>
Document all account activity, communications, and financial arrangements accurately in the billing system.</li><li>
Review credit balances and reconcile multiple accounts when applicable.</li><li>
Collaborate with billing and insurance teams to support seamless patient financial experiences.</li></ul>
Compliance &amp; Professional Conduct<ul><li>
Uphold patient confidentiality and comply with HIPAA and all applicable federal, state, and organizational regulations.</li><li>
Maintain knowledge of hospital and departmental policies and procedures, including corporate compliance.</li><li>
Promote a work environment consistent with the mission, vision, and values of the organization.</li><li>
Report compliance concerns appropriately and participate in training sessions as required.</li></ul>
ADDITIONAL DUTIES<ul><li>
Strong understanding of health insurance plans, billing processes, financial assistance programs, and regulatory guidelines.</li><li>
Excellent communication skills with the ability to explain complex financial information in a clear, respectful, and empathetic manner.</li><li>
Highly organized and detail-oriented; able to prioritize tasks and work independently with minimal supervision.</li><li>
Bilingual skills are a plus.</li><li>
Ability to work under pressure, meet deadlines, and adapt to changing priorities.</li></ul>
(The above statements describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by Hillsboro Health.)
SUPERVISORY RESPONSIBILITIES
None
Requirements:

EDUCATION AND/OR EXPERIENCE<ul><li>
High school diploma or equivalent required; associate or bachelor&rsquo;s degree in healthcare administration, finance, or related field preferred.</li><li>
Minimum of 2 years' experience in medical billing, hospital insurance procedures, financial counseling, or patient accounts in a healthcare setting.</li><li>
Proficiency with billing systems, EHR platforms, and Microsoft Office applications.</li></ul>
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS &amp; WORK ENVIRONMENT<ul><li>
Regular contact with patients, guarantors, insurance representatives, and internal departments.</li><li>
Primarily sedentary work in a standard office or remote setting.</li><li>
Frequent use of computer, phone, and office equipment.</li><li>
Occasional lifting of up to 25 pounds.</li><li>
Visual acuity for reviewing billing documentation and computer screens.</li></ul>
CORPORATE COMPLIANCE
Receives training and/or attends necessary meetings to meet the criteria as outlined in Hillsboro Health&rsquo;s Corporate Compliance Plan and Code of Conduct. Understands the responsibilities related to compliance and knows to contact the Corporate Compliance Officer should there be any instance of question or concern regarding fraud and/or abuse. 
BENEFITS
Please use the link below to visit our website for a list of benefits offered.
https://www.hillsborohealth.org/careers</div>

Patient Financial Services Specialist

American Vision Partners

<div>Company Intro: At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&amp;M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation&rsquo;s largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas &ndash; including 25 ambulatory surgical centers. 
 
At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview: As our highly visible Patient Service Specialist, you'll be patient's first touch and are responsible for gathering important information for their visit and providing an exceptional patient experience. Responsibilities:
<ul><li>Prepping and maintaining charts for patient care, verifying health insurance coverage, prior authorizations etc</li><li>
Scheduling clinic and surgical appointments to include all pre-operative and post-operative appointments</li><li>
Greeting patients and visitors warmly in person or by telephone</li><li>
Checking patients in and out</li><li>
Reviewing all paperwork with patients; consents for procedures</li></ul>
Qualifications:
<ul><li>REQUIRED: High School Diploma or GED</li><li>
REQUIRED: Medical office experience</li><li>
REQUIRED: Experience with verifying health insurance coverage, prior authorizations, and clinical chart prep</li><li>
Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment</li><li>
Excellent verbal and written communication skills</li><li>
Bilingual preferred</li><li>
Dedicated to creating a quality patient experience</li></ul>
Benefits &amp; Perks:
<div>
Your health, happiness and your future matters! At West Texas Eye, we offer everything from medical and dental insurance, significant eye care discounts, 401(k), paid holidays, PTO, Sick Time, pet insurance, opportunity for growth, and much more!</div></div>

Chart Prep - Patient Services Specialist (Front Office Receptionist)

Stony Brook University Medical Center

<div><div>Patient Access Services, Specialist - EMT (East Hampton ER, Per Diem)</div><div>
Stony Brook Southampton Hospital's Patient Access Services in a hospital setting encompasses many different roles and responsibilities. It is one of the most important and concentrated areas in healthcare. We are responsible for the delivery of the critical components of the revenue cycle, as well as keeping the hospital compliant with the many regulatory agencies, maintaining patient safety through correct patient identification practices and providing extraordinary customer service skills in situations that are often difficult.
POSITION SUMMARY:
The Patient Access Services Emergency Department (ED) Registration Specialist will be using EMT knowledge and training to conduct a screening during quick registration and communicate acuity with clinical staff for all emergency visits. Completes registrations according to departmental policy and procedure. Keeps abreast of current insurance regulations and handles administrative support functions related to all departments under the division of Patient Access Services. Collaborates with nursing staff, non-clinical staff, and other professional staff to assist in an efficacious process flow and to ensure adherence to regulatory and contractual mandates.
RESPONSIBILITIES:<ul><li>
Performs registration functions and general office duties including word processing, copying, filing, faxing, answering phones and data entry.</li><li>
Conducts patient interviews as part of the registration procedure, where they gather and confirm patient demographic details, insurance data, and financial obligations.</li><li>
Conducts initial visual assessments of patients as they come through the front door.</li><li>
Communicates observation promptly to the medical staff for further evaluation.</li><li>
Documents all necessary health information for treatments and procedures.</li><li>
Explains the content of all required forms and obtains signatures as appropriate.</li><li>
Reviews, assesses and evaluates patient registrations to ensure the accuracy of demographic and financial information.</li><li>
Collects co-payment, deductible, and co-insurance amounts according to the patient's health insurance plan and contractual agreement.</li><li>
Refers self-pay patient to financial aid, self-pay representative.</li><li>
Develops and maintains positive customer service with all patients, colleagues, visitors, and vendors by exercising utmost diplomacy and tact.</li><li>
Maintains current knowledge base regarding insurance information and managed care guidelines; maintains knowledge base of designated networks based upon managed care contracts.</li><li>
Demonstrates ability to utilize data retrieval insurance eligibility systems.</li><li>
Manages RQA reports by resolving errors and producing corrected accounts.</li><li>
Collaborates with other departments to ensure the needs of the patient and department are met.</li><li>
Abides by documentation guidelines consistently.</li><li>
Adheres to all company and department policies and procedures in confidentiality, regulatory or contractual mandates and HR policy.</li><li>
Practices confidentiality and privacy protocols in accordance to hospital policies and HIPPA requirements.</li><li>
Complies with departmental dress code and maintains a neat appearance.</li><li>
Performs other department-specific duties as deemed appropriate by Patient Access leadership.</li></ul> 
REQUIRED EXPERIENCE AND QUALIFICATIONS:<ul><li>
An Associate's degree. 
OR in lieu of degree, High School Diploma/GED and two (2) years&rsquo; combined experience in Revenue Cycle, medical office, or business office required.</li><li>
Current NYS DOH EMT Certification and must meet the criteria for NYS DOH Functional Description for qualifications, competencies, and tasks (EMT, BLS, DLD).</li><li>
Strong communication, interpersonal, and multitasking skills required.</li><li>
Computer literacy and customer service skills required.</li><li>
Must be able to multitask in high-stress fast-paced environment required.</li><li>
Must possess quantitative analytical skills and computer savviness including Microsoft Office, Word, Excel, and PowerPoint.</li></ul> 
PREFERRED EXPERIENCE AND QUALIFICATIONS:<ul><li>
CPT, ICD-10, and medical terminology experience.</li><li>
ICS/NIMS training strongly preferred.</li><li>
Knowledge of health insurance to help assisting patients in understanding medical insurance benefits preferred.</li><li>
Demonstrates exceptional attention to detail and accuracy in all tasks, ensuring high-quality results and minimizing errors strongly preferred.</li><li>
Capable of working independently with minimal supervision, demonstrating strong self-motivation and initiative with strong time management skills to meet deadlines.</li></ul>
PHYSICAL DEMANDS:<ul><li>
Prolonged periods of standing, walking, and sitting.</li><li>
12.5 hour shifts.</li><li>
Must be able to lift up to 25 pounds.</li><li>
Commuting to hospital and offsite facilities required.</li><li>
Exposure to various illnesses and diseases.</li></ul> 
As part of employment at Southampton Hospital, there may be occasions when travel to other locations is needed to support operational needs.<div>
Special Notes: Resume/CV should be included with the online application.</div><ul><li>
Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.</li><li>
All Hospital positions may be subject to changes in pass days and shifts as necessary.</li><li>
This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.</li><li>
This function/position maybe designated as &ldquo;essential.&rdquo; This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.</li></ul>
Anticipated Pay Range:
The starting salary range (or hiring range) for this position has been established based on relevant experience.
The above salary range (or hiring range) represents SBSH&rsquo;s good faith and reasonable estimate of the range of possible compensation at the time of posting.
Your total compensation goes beyond the number in your paycheck!<div>
Prior to start date, the selected candidate must meet the following requirements:</div><div>
Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Southampton Hospital&rsquo;s Employee Health Services*</div><ul><li>
Complete electronic reference check with a minimum of three (3) professional references.</li><li>
Successfully complete a 4 panel drug screen*</li><li>
Meet Regulatory Requirements for pre-employment screenings.</li><li>
Provide a copy of any required New York State license(s)/certificate(s).</li></ul><div>
Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.</div><ul><li>The hiring department will be responsible for any fee incurred for examination.</li></ul><div></div> 
Company Overview:
Stony Brook Southampton Hospital as part of Stony Brook Medicine provides direct access to the highest level of academic-based medical care. Located in the heart of the village of Southampton, two hours from New York City, the hospital provides healthcare services to a diverse community of year-round residents, second homeowners and vacationers. The population, about 75,000 in the winter months, increases sharply to more than 300,000 in the summer. Stony Brook Southampton Hospital has been recognized as a Long Island Top Workplace by Newsday among large employers (defined as having 500+ employees).
StaffCo is a Professional Employer Organization, commonly referred to as a PEO, duty organized and registered under the New York Professional Employer Organization Law. StaffCo and SUNY have entered into a professional employer agreement under which StaffCo is the employer of Stony Brook Southampton employees and responsible for employment, including, promotions, disciplines, terminations, the day-to-day direction and supervision of work, as well as labor relations and collective bargaining. StaffCo is fully responsible for providing all payroll and human resource services, including the payment of wages, collecting and reporting payroll taxes and maintaining any and all employee benefits. SUNY Stony Brook Hospital is responsible for the operation of the hospital and provision of health care and is the co-employer as is necessary to conduct its responsibilities and for related licensure, regulatory or statutory requirements and obligations.
Given StaffCo&rsquo;s employment responsibilities, it is deemed the &ldquo;employer&rdquo; for employment and labor law purposes. Thus, the employees are private sector employees of StaffCo, not public sector employees of SUNY. The private sector nature of the StaffCo employees has been approved by NYS Civil Service and upheld in a decision by the US National Labor Relations Board.
Stony Brook Medicine is committed to excellence in diversity and the creation of an inclusive learning and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
Stony Brook Southampton Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.<div></div><div> 
</div></div><div>
Job Number: 2600952</div><div>
Job Field: Other</div><div>
Primary Location: US-NY-East Hampton</div><div>
Department/Hiring Area: Patient Access Services</div><div>
Schedule: Per Diem Shift :Variable Shift Hours: 4:00 am - 4:30 pm / 4:00 pm - 4:30 am</div><div>
Posting Start Date: Mar 19, 2026</div><div>
Posting End Date: Apr 18, 2026, 10:59:00 PM</div><div>
Salary:$28.51 / hour</div></div>

Patient Access Services, Specialist - EMT (East Hampton ER, Per Diem)

Harbor Health

<div>
 
 Harbor Health looking for skilled Patient Reception Specialists (PRS's) to become a member of our team. Harbor Health is an entirely new multi-specialty clinic group in El Paso, TX utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing everyone to fully flourish. Join us as we build a fully integrated system that connects care to a better payment model that truly puts the human being at the center.
 
 
 The
 
 Patient Reception Specialist
 
 is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Patient Reception Specialist informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.&nbsp;
 
 
 
 How You Will Get Things Done:&nbsp;
 
 &nbsp;
 
 <ul>
 <li>
 Obtain copies of insurance cards, driver&rsquo;s licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR &nbsp;
 </li>
 </ul>
 <ul>
 <li>
 Perform demographic and insurance validation, and inform patients of privacy policies and procedures &nbsp;
 </li>
 </ul>
 <ul>
 <li>
 Keep the reception and patient waiting areas clean and organized&nbsp;
 </li>
 </ul>
 <ul>
 <li>
 Other duties as assigned&nbsp;
 </li>
 </ul>
 &nbsp;
 
 
 How You Will Build Trust:
 
 &nbsp;
 
 <ul>
 <li>
 Greet all patients and visitors in a professional and welcoming manner &nbsp;
 </li>
 </ul>
 <ul>
 <li>
 Effectively communicate unexpected schedule delays to patients and assist with patient comfort should delays arise &nbsp;
 </li>
 </ul>
 
 
 
 
 How You Will Innovate:
 
 &nbsp;
 
 <ul>
 <li>
 Collect patient co-payments, reconciliation charges, and outstanding balances upon Check-In as well as submitting batches daily&nbsp;
 </li>
 </ul>
 <ul>
 <li>
 Schedule patient appointments/follow-up appointments per established policies and procedures&nbsp;
 </li>
 </ul>
 
 
 
 
 Experience to Drive Change:
 
 &nbsp;
 
 <ul>
 <li>
 Adept in medical terminology and insurance practices&nbsp;
 </li>
 </ul>
 <ul>
 <li>
 Proficient in the use of computer programs and applications including Google Suite applications and practice EMR systems&nbsp;
 </li>
 </ul>
 <ul>
 <li>
 Competent in basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately&nbsp;
 </li>
 </ul>
 <ul>
 <li>
 Knowledgeable of CPT and ICD-10 coding&nbsp;
 </li>
 </ul>
 <ul>
 <li>
 Current BLS certification for healthcare providers preferred &nbsp;
 </li>
 </ul>
 <ul>
 <li>
 High School Diploma/Equivalency required&nbsp;
 </li>
 </ul>
 <ul>
 <li>
 Experience in primary care, family practice, internal medicine, urgent care, or ER preferred&nbsp;
 </li>
 </ul>
</div>

Patient Reception Specialist - Sandy Creek

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