patient services supervisor

Catalyst Health Group

<div><p><b>COMPANY</b></p><p>
At Catalyst Physician Group, primary care is redefined! As a physician-owned and physician-led organization, we are dedicated to transforming healthcare by putting patients at the center of everything we do. Our team of over 100 physicians and 500 employees operates across 21 locations in North Texas, providing personalized, accessible care that helps communities thrive.</p><p><b>
JOB SUMMARY</b></p><p>
The <b>Front Office Supervisor</b> plays a critical role in leading front office team members to ensure a smooth patient experience. This role requires strong customer service skills, attention to detail, and the ability to work efficiently in a fast-paced healthcare environment.</p><p><b>
ROLE AND RESPONSIBILITIES:</b></p><ul><li><b>
Patient Administrator and Customer Service</b><ul><li>
Supervises day-to-day operations with patients.</li><li>
Act as a liaison between patients and medical staff, ensuring smooth communication.</li><li>
Answer phone calls, respond to inquiries, and provide information regarding office policies and services.</li><li>
Inform patients of wait times and keep them updated on appointment status.</li><li>
Handle difficult conversations with professionalism, ensuring patient concerns are addressed appropriately.</li><li>
Greet and direct patients, visitors, and vendors in a professional and welcoming manner</li></ul></li><li><b>
Patient Registration and Check-In/Out</b><ul><li>
Assist with patient registration, verifying identity and insurance information</li><li>
Collect and scan insurance cards, identification, and other necessary documentation into the electronic medical record (EMR) system</li><li>
Ensure all required paperwork is completed before appointments</li><li>
Verify and update patient demographics and insurance information</li><li>
Process and collection copayments, deductibles, and outstanding balances</li><li>
Schedule, confirm, and coordinate follow-up appointments, referrals, and diagnostic tests</li></ul></li><li><b>
Administrative and Office Support</b><ul><li>
Serves as a liaison between front office staff and leadership.</li><li>
Oversees workflow processes including task management and work logs and overtime.</li><li>
Provides training and support for new front office team members.</li><li>
Assists practice admin with hiring, training and administrative duties.</li><li>
Conducts routine staff feedback and development, including IDP discussions.</li><li>
Leads a group/team of professional administrative staff.</li><li>
Balance daily cash drawer including close and cash audits.</li><li>
Supervises daily practice operations such as billing, collects, scheduling and patient registration.</li></ul></li><li><b>
Compliance and Safety Protocols</b><ul><li>
Ensure compliance with HIPAA regulations by maintaining patient confidentiality at all times</li><li>
Follow infection control procedures and adhere to OSHA safety standards</li><li>
Monitor and maintain office supplies, ensuring necessary materials are stocked and available</li></ul></li></ul><p><b>
MINIMUM QUALIFICATIONS AND REQUIREMENTS:</b></p><ul><li>
High School diploma or equivalent</li><li>
6 months' experience in a front office, customer service, or healthcare setting</li><li>
Strong verbal and written communication skills</li><li>
Ability to multitask and work effectively in a fast-paced environment</li><li>
Proficiency in basic computer applications, including EMR systems, scheduling software, and Microsoft Office</li><li>
Knowledge of HIPAA and patient confidentiality regulations</li><li>
Excellent customer service and problem-solving skills</li></ul><p><b>
PREFERRED EXPERIENCE:</b></p><ul><li>
Prior experience in a <b>medical office, hospital, or physician practice</b></li><li>
Experience with <b>CPT/ICD coding and insurance verification</b></li><li>
Bilingual (English/Spanish) is a plus but not required</li></ul><p><b>
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
</b></p><ul><li>Prolonged sitting, standing, and use of a computer</li><li>
Occasional lifting of items up to <b>20 lbs.</b></li><li>
Exposure to patients who may be ill, requiring adherence to infection control protocols</li><li>
May require shift flexibility based on clinic hours (e.g. early mornings, evenings, or weekends)</li></ul><p><b>
COMPETITIVE BENEFIT PACKAGE:</b></p><ul><li>
Compensation commensurate with experience</li><li>
Medical, Dental, Vision Insurance</li><li>
Short/Long term disability Insurance</li><li>
401K with employer match</li><li>
Health Savings Account options</li><li>
Paid Holidays and PTO</li><li>
Referral Programs</li></ul><p>
At Catalyst, we believe in the power of relationships. Our patient-centric approach ensures that every individual receives comprehensive, connected care at all stages of life. From on-site lab services and telehealth to pediatrics and weight loss programs, we offer a wide range of services to meet diverse healthcare needs.</p><p>
Join us in our mission to advance health through integrity, honesty, and exceptional patient care. Be a part of a dynamic team that is making a real difference in patient lives across all demographics and health spectrums. Together, we are Catalyst Physician Group - where your career can flourish as you help communities thrive.</p></div>

Front Office Supervisor- Medical

Yale New Haven Health

<div>Overview:
<div>
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.<br>
<br>
Patient Services Managers structure their activities to anticipate and respond to the impact of managed care and other market forces on health care delivery. They ensure that their unit(s) demonstrate superior outcomes, provide seamless delivery of care, and maintain competitive cost structures. Each manager is responsible for a defined functional area of patient services and must collaborate with others to achieve the hospital's strategic objectives and mission: patient service, teaching, research, and community service. The Patient Services Manager serves as the direct link between hospital strategies and the staff on the patient care team. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great &quot;First Impression&quot; by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the &quot;I Am YNHH&quot; service excellence pledge and promotes a positive work environment.<br>
<br>
EEO/AA/Disability/Veteran</div>
Responsibilities:
<ul><li><div>1. The Patient Services Manager is specifically responsible to:</div></li><li><ul><li><div>
1.1 Ensure that desired clinical outcomes are achieved through cost effective and efficient processes.</div></li></ul></li><li><div>
2. UNIT OBJECTIVES</div></li><li><ul><li><div>
2.1 Collaborates with division and unit leadership to design, develop, and implement clinically and fiscally responsive program philosophies, goals, and objectives.</div></li></ul></li><li><div>
3. FISCAL MANAGEMENT</div></li><li><ul><li><div>
3.1 Develops and manages a unit budget to ensure the delivery of cost-effective, quality care.</div></li></ul></li><li><div>
4. HUMAN RESOURCE MANAGEMENT</div></li><li><ul><li><div>
4.1 Provides vision and leadership to staff in a collaborative environment that offers job satisfaction, recognition, and stimulates innovative thinking to accomplish goals and objectives.</div></li></ul></li><li><div>
5. ORGANIZATIONAL LEADERSHIP</div></li><li><ul><li><div>
5.1 Promotes the organization to all customers by interpreting and communicating Yale New Haven's mission and values, acting as a loyal, supportive, and informed spokesperson for the unit/program, division, and Hospital.</div></li></ul></li><li><div>
6. CUSTOMER SATISFACTION</div></li><li><ul><li><div>
6.1 Develops customer relations' standards reflecting excellence consistent with Hospital policy for internal/external customers in collaboration with unit leadership and appropriate departments.</div></li></ul></li><li><div>
7. OUTCOMES MANAGEMENT</div></li><li><ul><li><div>
7.1 Identifies and analyzes trends in customer service/satisfaction and provides leadership in resolving any negative trends.</div></li></ul></li><li><div>
8. KEY INTERFACES</div></li><li><ul><li><div>
8.1 The Patient Services Manager interacts primarily with the following external interfaces. 1. Patients 2. Families 3. Physicians</div></li></ul></li><li><div>
9. DECISION MAKING AUTHORITY</div></li><li><ul><li><div>
9.1 Patient Services Managers have the authority to formulate and execute unit/program vision, goals, and plans consistent with Hospital strategies and policy. They determine whether needed resources have been committed and facilitate the acquisition of additional resource were indicated.</div></li></ul></li></ul>
Qualifications:
<div>
EDUCATION</div><div></div><div><br>
BSN required, Masters preferred.</div><div></div><div><br>
EXPERIENCE</div><div></div><div><br>
Five (5) to six (6) years experience including clinical practice experience and two (2) to three (3) years of demonstrated leadership/supervisory/management experience required.</div><div></div><div><br>
LICENSURE</div><div></div><div><br>
Current Connecticut State RN Nursing licensure required All eligible, nurse leaders must have one of the following nursing leadership certifications by December 31, 2028 and then be maintained. o ANCC Basic (NE) Nurse Executive, or o AONE (CNML) Certified Nurse Manager Leader</div><div></div><div><br>
SPECIAL SKILLS</div><div></div><div><br>
Demonstrated ability to direct a large, diverse work force in a twenty-four hour per day operational environment. Demonstrated ability to manage multiple priorities. Excellent communication skills. Knowledge of and proficient in the operation and use of computer-based information systems, to facilitate all aspects of care delivery. Knowledgeable in budgeting and financing of operational units (salaried and non-salaried). Knowledgeable of Quality Improvement processes, and capable of implementing concepts. Demonstrated ability to implement and support change required.</div><div></div><div><br>
PHYSICAL DEMAND</div><div></div><div><br>
Twenty-four hour a day accountability for all operational aspects. Exposure to biohazards blood and body fluids. Prolonged standing, walking, and lifting required.</div></div><div></div>

Manager Pre Surgical Evaluation

Sukh Sagar Medical College

<p><b>Hospital Floor Supervisor Job Description</b></p><p>We are looking for an organised Floor Supervisor to supervise all floor activity, including assisting Patients and monitoring staff.</p><p><b>Floor Supervisor Requirements:</b></p><ul><li>Degree in Healthcare Administration, Business Administration or relevant field, proven work experience as a Hospital Administration supervisor or similar role.</li><li>Knowledge of medical terminology and hospital industry will be added advantage.</li><li>Hands on experience with database systems and MS Excel</li><li>Solid understanding of healthcare procedures and regulations</li><li>Basic accounting skills Familiarity with medical transcription will be added advantage.</li><li>Excellent organizational and time management skills</li><li>Highly organized and Ability to supervise and train team members</li><li>Problem solving attitude</li></ul><p>Duties:-</p><ul><li>The Floor supervisor is responsible for ensuring that all floor requirements are met.</li><li>To be successful as a floor Supervisor, you should have excellent interpersonal skills and be highly organized.</li><li>Ensures Availability of Doctor and Resolves Issues related to Operation Management.</li><li>Ensures prompt Response to nursing calls. Monitors Staff behavior and attitude</li><li>Ensures that new admissions received in the system.</li><li>Ensures that discharges are completed on time in the system.</li><li>Ensures Patient care by Addresses patient problems with any queries or requests.</li><li>Provides information in case of any queries, checking completeness of Medical Record File.</li><li>Manage the day to day Patient Care Services, Personally handle queries to ensure accurate courteous communication, providing all required information</li><li>Provide an effective communication link between patient and medical staff, Maintains quality service by establishing and enforcing organization standards.</li><li>Ensure service is proactive responsive whether in person, on the telephone or via mail.</li></ul><p><b>Note:-</b></p><ul><li><b>Joining:- on immediate basis.</b></li><li><b>Mail Id-deepti.j@ssmch.in, hr@ssmch.in</b></li><li><b>Contact-9685123122,9131379699</b>.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: Up to ₹240,000.00 per year</p><p>Experience:</p><ul><li>total work: 2 years (Preferred)</li></ul><p>Work Location: In person</p>

Hospital Floor Supervisor

Hillcrest HealthCare System

<div>Overview:
<div>
Join our team as a day shift, full-time, Day Surgery (OR) Registered Nurse (RN) Supervisor in Tulsa, OK.</div><div></div><div><b><br>
Why Join Us?</b></div><div></div><div><b><br>
Thrive in a People-First Environment and Make Healthcare Better</b></div><ul><li><i>
Thrive: </i>We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.</li><li><i>
People-First: </i>We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.</li><li><i>
Make Healthcare Better: </i>We use advanced technology to support our team and enhance patient care.</li></ul><p><b>
Get to Know Your Team:</b></p><ul><li>
Hillcrest Hospital South is a full-service 180-bed hospital providing a wide range of inpatient and outpatient services using state-of-the-art technology in a friendly community setting. Consistent performance has helped the hospital be nationally recognized for patient safety.
</li></ul>Responsibilities:
<ul><li>The Clinical Supervisor will uphold the mission and values of Hillcrest Healthcare System, actively advocating for quality patient care, excellent customer service, and operational efficiency.
</li><li>As a member of the leadership team, this individual will participate in system planning, budgeting, workforce management, and program development to ensure care meets HHS standards.
</li><li>The Clinical Supervisor may also supplement staffing as a circulator or Charge Nurse when needed.
</li><li>This role requires adherence to the Oklahoma Nursing Practice Act and other applicable regulatory guidelines.</li></ul>
Qualifications:
<div>
Job Requirements:</div><ul><li>
2-year associate degree</li><li>
RN License</li><li><div>
BLS certification must be obtained within 14 days of hire or transfer into the role and prior to providing direct patient care</div></li><li>
ACLS</li><li>
PALS</li><li>
CNOR within 1 year</li></ul><div>
Preferred Job Requirements:</div><ul><li>
4-year bachelor&rsquo;s degree</li><li>
3 to 5 years of surgical experience</li><li>
AORN membership</li></ul></div>

Supervisor / RN Day Surgery

Johns Hopkins Aramco Healthcare

<div></div><div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Basic Function</b></h2>
</div><div><p>
Serves as a general practitioner, diagnoses and treats patients for diseases and disabilities; directs preventive care of patients according to approved procedures which are part of an integrated program of curative and preventive services.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Scope</b></h2>
</div><div><p>
The work is in Johns Hopkins Aramco Healthcare Primary Care Services Division in Dhahran, Al Hasa, Ras Tanura, Abqaiq and Udahliyah. May be assigned to any of the Company&rsquo;s out-patient services including rotational duty in Primary Care Services in all locations. Supervised by the Unit Heads in his work location and Chief of Primary Care Services. Day-to-day work direction including assignment of duties and on-the-job review of actual work performed and technical advice usually provided by a Head Physician or Chief of Primary Care Services. Supervisors make spot checks on the accuracy and completeness of patient records, observing diagnoses made and treatments rendered. Advice and consultation is received from the supervisor, work director or medical specialists in treating difficult cases. The majority of professional problems encountered are solved without reference to the supervisor.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Principal Contacts</b></h2>
</div><div><p>
Most contacts are with patients and their supervisors or relatives, involving the interpretation of medical information to the layman. Has no responsibility for capital expenditures.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Principal Duties</b></h2>
</div><div><p>
Works as a physician in one of more of the following assignments:</p>
<div><ul><li>Performs the professional duties of a General Practice physician in a manner consistent with his/her training and in accordance with the privileges delineated by the credentials committee.</li></ul>
<ul><li>Out-patient clinics: Examines and treats patients coming to the out-patient clinics. Takes medical history, examines patient, makes diagnosis and prescribes medications and other therapies. Seeks specialist consultation when necessary.</li></ul>
<ul><li>Follow patients through their illnesses at appropriately spaced intervals. Orders laboratory and x-ray procedures and interprets results as required. Orders or applies such preventive measures as may be indicated. Performs physical examinations on employees, wives and children. Makes recommendations as to fitness for employment. Takes appropriate action to counsel patient on any physical defects uncovered during the examinations and makes appropriate arrangements for treatment and follow-up. Advises the Company of employees&rsquo; limitations in capacity to perform work because of health. Must be familiar with local or industrial factors which may produce disease or dysfunction (e.g. noise, toxic substances, child delivery and feeding practices, etc.).</li></ul>
<ul><li>Emergency Receiving Room: Determines which cases constitute an emergency, extends rapid treatment to the patient as needed, makes quick decisions, chooses the correct consultant for immediate judgment and treatment if necessary. Advises nursing personnel regarding medical problems; response to radio/telephone calls from remote areas requesting medical advice; occasionally must go on emergency ambulance trips or otherwise use good judgment in responding to bona fide outside emergencies. This duty is principally at night and on weekends. ( applicable to the relevant District )</li></ul>
<ul><li>Participate in peer review and performance improvement activities as well as other professional activities. Attend continuing medical education (CME) meetings as time permits. Provides patient care in accordance with the best available evidence based practice.</li></ul>
<ul><li>Completes all medical records and case histories promptly, indicating there on the diagnosis and treatment given. Is responsible for the medical accuracy, completeness and confidential nature of patients&rsquo; medical records.</li></ul>
<ul><li>Provides health counseling of patients as needed.</li></ul>
<ul><li>Attends professional and Company meetings as directed by the supervisor. Occasionally prepares cases for presentation at ward rounds and staff meetings. Prepares medical papers for delivery at group meetings.<br>
</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>Education</b></h2>
</div><div><ul><li>Graduation from an approved school of medicine.</li>
<li>Post Graduate training in General Practice, preferable to have a training in family medicine, internal medicine, or emergency medicine.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Experience</b></h2>
</div><div><p>
A minimum of two years satisfactory practice in general medicine after internship, either in a hospital, private practice or the equivalent.</p><br>
</div></div><p></p><div><div><h2 class="jobSectionHeader"><b>Certifications/Other requirements as applicable</b></h2>
</div><div><ul><li>Proficient in English.</li>
<li>Good physical and mental condition.</li>
<li>Current medical license from country of origin to practice</li>
<li>Arabic language is preferred.</li></ul></div></div></div></div></div></div></div></div><p></p>

General Physician - Emergency Medicine

Alfadhl Home Health Care Centre LLC

<p><b>Registered Nurse / Assistant Nurse</b></p><p>The registered nurse plans, organizes and directs home care services and is experienced in nursing, with emphasis on community health education/experience. The professional nurse builds from the resources of the community to plan and direct services to meet the needs of individuals and families within their homes and communities.</p><p>o <i><b>Duties and Responsibilities:</b></i></p><p><i><b>PATIENT CARE:</b></i></p><p>1. Completes an initial home health assessment of patient and family to determine home care needs. Provides a complete physical assessment and history of current and previous illness (es).</p><p>2. Completes initial, comprehensive and ongoing assessments of patient and family to determine hospice needs. Provides a complete physical assessment and history of current and previous illness (es).</p><p>3. Conducts home visits as assigned, assessing the patient&rsquo;s condition, progress toward goals, providing patient</p><p>care, teaching and other skilled interventions as ordered.</p><p>4. Regularly re-evaluates patient nursing needs, as part of nursing visit.</p><p>5. Initiates the plan of care and makes necessary revisions as patient status and needs change in collaboration with Nurse Supervisor.</p><p>6. Uses health assessment data to determine nursing diagnosis.</p><p>7. Develops a care plan in collaboration with Nurse Supervisor, which establishes goals based on nursing diagnosis and incorporates therapeutic, preventive, and rehabilitative nursing actions. Includes the patient and family in the planning process.</p><p>8. Initiates appropriate preventive and rehabilitative nursing procedures. Administers medications and treatments as prescribed by the physician.</p><p>9. Counsels the patient and family in meeting nursing and related needs.</p><p>10. Assisting patients of their personal needs and maintaining their personal hygiene.</p><p>11. Provides health care instructions to the patient as appropriate per assessment and plan of care.</p><p>12. Maintains an excellent patients&rsquo; care as well as with good relationship with the family.</p><p><i><b>COMMUNICATION</b></i></p><p>1. Prepares home health clinical notes and updates the Nurse Supervisor and primary physician when necessary.</p><p>2. Completes, maintains, and submits accurate and relevant home health care clinical notes regarding patient&rsquo;s condition and care given. Records pain/symptoms management changes /outcomes as appropriate.</p><p>3. Prepares clinical notes and updates the primary physician and/or general practitioner (Al Fadhl Home Health Care Center) when necessary.</p><p>4. Communicates with the physician regarding the patient&rsquo;s needs and reports any changes in the patient&rsquo;s condition; obtains/receives physician&rsquo;s orders as required.</p><p>5. Teaches the patient and family/ caregiver self-care techniques as appropriate.</p><p>6. Provides medication, diet and other instructions as ordered by the physician and recognizes and utilizes opportunities for health counseling with patients and families/caregivers. Works in concert with the Al Fadhl Home Health Care Center healthcare team.</p><p>7. Communicates with community health related persons to coordinate the care plan.</p><p>8. Attends home health care conference and/or interdisciplinary group meetings as requested.</p><p>9. Maintains patients&rsquo; confidentiality.</p><p>10. Provides health teachings to patient and family.</p><p><i><b>ADDITIONAL DUTIES</b></i></p><p>1. Participates in <b>on-callduties </b>as defined by the on-call policy.</p><p>2. Ensures that arrangements for equipment and other necessary items and services are available.</p><p>3. Assumes responsibility for personal growth and development and maintains and upgrades professional knowledge and practice skills through attendance and participation in continuing education and in-service classes.</p><p>4. Fulfills the obligation of requested and/or accepted case assignments.</p><p>o <i><b>Qualifications (Educations and Experiences):</b></i></p><p>Bachelor Degree in Nursing / Diploma in Nursing with appropriate years of experience preferable DHA Licensed.</p><p>o <i><b>Other requirements:</b></i></p><p>1. Self-directed and able to work with minimal supervision.</p><p>2. Demonstrates excellent observation, problem solving, verbal and written communication skills; nursing skills per competency checklist.</p><p>3. Shows ability to organize and prioritize workload independently.</p><p>4. Prolonged or considerable walking or standing. Considerable reaching, stooping, bending, kneeling, or crouching. Visual acuity and hearing to perform required nursing skills.</p><p>Job Type: Full-time</p>

Registered Nurse and Assistant Nurse w/ DHA (Female only)

Fresenius Medical Care

<b><u>PURPOSE AND SCOPE:</u></b> <br><br> Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory, FMS and FMS policy requirements. <br><br> Manages and oversees the daily operations of the facility ensuring cost-effective facility operations in accordance with all legal, compliance and regulatory requirements and programs. Collaborates with the Medical Director and the Clinical Coordinator /Charge Nurse or Nurse Supervisor regarding the provision of quality patient care in the dialysis facility incorporating all activities from admission through to discharge. As the clinic leader, has the authority to make daily decisions to ensure the appropriate continuity of care and patient and staff safety. <br><br> <b><u>DUTIES / ACTIVITIES:</u></b> <br><br> <b><u>CUSTOMER SERVICE:</u></b> <ul><li> Responsible for driving the FMS culture through values and customer service standards. </li><li> Accountable for outstanding customer service to all external and internal customers. </li><li> Develops and maintains effective relationships through effective and timely communication. </li><li> Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. </li></ul> <b><u>PRINCIPAL RESPONSIBILITIES AND DUTIES</u></b> <ul><li> Responsible for the administration of the daily business operations of the dialysis clinic including managing the functions and actions related to the center staff, quality of overall provision of patient care, maintenance of the physical plant and center equipment, and inventory control. </li><li> Manages the profit and loss and other related financial aspects for the center ensuring optimal facility operations to achieve or exceed the budget and key performance indicators. </li><li> Collaborates closely with, providing oversight as needed to, the Clinical Coordinator/Charge RN or Nurse Supervisor acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. </li><li> Collaboration activities include: <ul><li> Coordinating all aspects of patient care from admission through discharge of the patient. </li><li> Ensuring the provision of education to the patient and the patient's family regarding access care including medical instructions. </li><li> Addressing patient concerns, issues, and questions including the review of patient satisfaction surveys. </li><li> Developing and communicating efficient and timely patient schedules to ensure maximization of facility efficiency. </li><li> Assisting as needed with patient workflow, monitoring pre, intra, and post, procedures as appropriate. </li><li> Implementing and maintaining a Continuous Quality Improvement (CQI) Process Improvement Team that involves staff and pertinent physicians in problem solving activities meeting on a regular basis to address identified issues. </li><li> Continually reviewing Center operations to ensure compliance with Federal and State laws. Ensures compliance with all state agency regulations. </li></ul></li><li> Develops and maintains strong Medical Director and physician relationships, facilitating staff relationships with physicians, and ensuring regular and effective communication with all physicians including participating in regular meetings with Medical Directors. </li><li> Markets available services through presentations to physicians and dialysis facilities. </li><li> Supports and drives FMS quality standards through meeting regulatory requirements and the practice of CQI, including the use of the appropriate company CQI tools. <ul><li> Works with the Clinical Coordinator /Charge RN or Nurse Supervisor and Medical Director to implement FMS quality goals and develop facility specific action plans in order to achieve FMS quality standards. </li><li> Oversees and monitors the provision of the appropriate training according to FMS policy to ensure ongoing compliance with all company and FMS risk management initiatives. </li><li> Collaborates with the Clinical Coordinator/Charge RN or Nurse Supervisor to ensure the aggressive treatment of, and actions taken, regarding adverse events and action thresholds. </li><li> Ensures all Quality policies and procedures are communicated to and implemented by the facility staff. </li><li> Maintains integrity of medical records and other FMS administrative and operational records. </li><li> Complies and assists with all data collection and auditing activities. </li></ul></li><li> Manages the day to day activities and workload of the facility staff providing guidance and leadership as appropriate to ensure the effective, efficient and timely execution of duties and tasks. <ul><li> Creates, maintains, and communicates efficient and timely employee schedules according to the staffing needs of the facility to ensure adequate staffing on a daily basis. Consults with Clinical Coordinator /Charge RN or Nurse Supervisor and Medical Director to optimize clinical staffing. </li><li> Provides informal feedback to staff on an ongoing basis and formal feedback in the form of the annual performance evaluation during the focal merit review process. Obtains feedback and input regarding the staff performance from the Medical Director and Clinical Coordinator/Charge RN or Nurse Supervisor and acts on the feedback as appropriate. Collaborates with staff and Clinical Coordinator/Charge RN or Nurse Supervisor and Medical Director to set annual goals for staff. </li><li> Manages the department staffing through the appropriate hiring, firing and disciplinary actions. </li><li> Maintains written documentation of all disciplinary meetings in accordance with the established personnel policies, and confers with Human Resources and Director of Operations regarding the nature of the disciplinary decisions. </li><li> Ensures execution of new hire orientation and training, and ICD-9 code training when applicable for new hires, and works with Medical Director to ensure mandatory in-services are completed. </li><li> Ensures appropriate documentation is completed for current licensure, annual in-service and policy and procedure in-service updates. </li><li> Responsible for ensuring all facility employees receive appropriate trainings according to company policy including company risk management initiatives. </li><li> Provides training and guidance to facility staff members to ensure development of clinical competences providing opportunities for professional growth and encouraging personal growth. </li><li> Collaborates with HR regarding providing information to staff pertaining to FMS/FMCNA benefits, Human Resources policies and procedures. </li><li> Participates in Corporate and Division specific employee recognition and satisfaction programs. </li></ul></li><li> Maintains a close working relationship with Division and Corporate office personnel and ensures appropriate communication of FMS, Division, and Corporate initiatives, policies and procedures to facility staff. </li><li> Utilizes knowledge of FMCNA and FMS services and products to contribute to the growth of the business. </li><li> Maintains facility environmental integrity and safety. <ul><li> Schedules the maintenance and repair of equipment, operating systems and physical structure of the facility, as needed. </li><li> Monitors security of the facility. </li></ul></li><li> Coordinates inventory/supply management by reviewing monthly inventory count and approving purchase orders for necessary items to ensure cost containment, timely distribution and competitive pricing. </li><li> Responsible for efficient utilization of medication, laboratory, inventory, supplies and equipment to achieve supply cost goals following all guidelines established in the FMS/FMS formularies. </li><li> Contributes to the development and revision of any applicable policies and procedures for the facility and the pertinent updating and maintenance of the related manuals. </li><li> Directs any necessary information gathering, as required, to support billing, billing issues and collection activities. </li><li> Coordinates and approves facility payroll. </li><li> Responsible for participating in all on-site internal and external (state and federal) surveys. </li><li> Reviews new and existing provider contracts for various vendor services, including but not limited to, insurance, laboratory, and facility cleaning. </li><li> Other duties as assigned. </li></ul> <u><b>PHYSICAL DEMANDS AND WORKING CONDITIONS:</b></u> <br><br> The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. <br><br> The position oversees the provision of patient care that regularly involves heavy lifting and moving of patients, and assisting with ambulation. Coworkers may provide assistance. The position requires frequent prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to move . click apply for full job details

Healthcare Operations Facility Administrator

Search 10000+ Patient services supervisor jobs near you this January. New roles added regularly across leading industries. Apply today.