patient support representative

EdSavvy Solutions

Job Title: Patient Support Specialist (Calling Role)Company: Edsavvy Solutions Location: Lahore (Near UCP) Shift Timing: 5:00 PM &ndash; 2:00 AM Job Type: Full-timeAbout Us: Edsavvy Solutions is a Lahore-based medical billing company providing services to clients in the United States. We are looking for enthusiastic and confident individuals to join our team as Patient Support Specialists.Job Responsibilities:<ul><li>Handle outbound and/or inbound calls with patients and clients</li><li>Provide accurate information and support in a professional manner</li><li>Maintain clear communication with US-based clients</li><li>Ensure a high level of customer satisfaction</li></ul>Key Requirements:<ul><li>Excellent communication skills with proficiency in an American or British accent</li><li>Strong interpersonal and listening skills</li><li>Willingness to work in the night shift (5:00 PM &ndash; 2:00 AM)</li><li>Prior experience in a calling role or customer support will be an advantage</li><li>Female candidates are encouraged to apply</li></ul>What We Offer:<ul><li>Professional and supportive work environment</li><li>Career growth opportunities</li><li>Exposure to international clients</li></ul>How to Apply: Interested candidates can send their resumes to: Email: hr@edsavvysolutions.comPay: Rs50,000.00 - Rs100,000.00 per hourWork Location: In person

Patient Support Representative

Physicians Revenue Group

Job Title: Customer Support &ndash; Patient Support Representative Industry: US Healthcare Company: Tekboox (US-based IT Company)Tekboox is urgently hiring Patient Support Representatives for the US Healthcare Market. This role is ideal for professionals with healthcare knowledge and strong English communication skills who are comfortable working night shifts.Preferred EducationCandidates with a healthcare background will be preferred,Key Responsibilities<ul><li>Handle inbound and outbound calls, emails, and chats from US-based patients</li><li>Assist patients with appointment scheduling, confirmations, and follow-ups</li><li>Verify patient demographics and insurance information accurately</li><li>Guide patients regarding treatment processes, billing inquiries, and coverage details</li><li>Coordinate with healthcare providers, billing teams, and internal departments</li><li>Maintain accurate and up-to-date records in CRM/EHR systems</li><li>Ensure compliance with HIPAA and US healthcare regulations</li><li>Deliver empathetic, professional, and solution-oriented patient support</li></ul>Required Qualifications<ul><li>2&ndash;3 years of experience in patient services, front desk, or healthcare administration</li><li>Hands-on experience with patient scheduling, insurance verification, and prior authorizations</li><li>Familiarity with referral processes and healthcare workflows</li><li>Strong communication and customer service skills</li><li>Ability to multitask in a fast-paced healthcare environment</li></ul>Preferred Skills<ul><li>Experience with US healthcare systems and insurance providers</li><li>Knowledge of EMR/EHR systems</li><li>Excellent English communication skills (spoken and written)</li></ul>Job Location &amp; Timing<ul><li>Location: DHA Phase 3, Y Block, Lahore</li><li>Shift: Night Shift Onsite (6:00 PM &ndash; 3:00 AM)</li><li>Work Mode: Onsite (5 days a week)</li></ul>How to ApplyInterested candidates may send their resumes to: saddam.hussain@tekboox.comJob Type: Full-timeWork Location: In person

Customer Support – Patient Support Representative

sequel technologies

Location: Bahria Town Phase 7, Rawalpindi (Preference will be given to candidates living in Bahria Town, DHA, or nearby areas.)About the CompanySequel Technologies is a growing healthcare technology company that provides healthcare IT solutions and medical billing services to clinics and healthcare providers in the United States. Our team supports medical practices by improving patient communication and administrative workflows.Position OverviewWe are hiring a Patient Calling Representative to support patient communication and appointment coordination for US-based healthcare providers. This role involves interacting with patients over the phone, assisting with appointment scheduling, and ensuring that patient information is accurately recorded in the system.This position is suitable for fresh graduates or candidates with strong communication skills who are comfortable handling phone calls in a professional environment.Key Responsibilities<ul><li>Make outbound calls to patients to schedule appointments and perform follow-ups.</li><li>Handle incoming patient calls and respond to basic questions.</li><li>Confirm upcoming appointments and provide reminder calls when required.</li><li>Collect and update patient demographic information in the system.</li><li>Maintain accurate call logs, notes, and reports.</li><li>Communicate with patients in a professional, polite, and patient-focused manner.</li><li>Escalate complex issues or concerns to the relevant department when necessary.</li></ul>Requirements<ul><li>Minimum education: High School diploma or Graduate (any discipline).</li><li>Strong verbal communication and listening skills.</li><li>Basic computer skills including MS Office and data entry.</li><li>Comfortable speaking with patients over the phone for extended periods.</li><li>Professional attitude with strong customer service orientation.</li><li>Willingness to learn and adapt to new processes.</li></ul>Preferred (Not Mandatory):<ul><li>Previous experience in telecalling, call center, or customer support.</li><li>Basic familiarity with healthcare terminology.</li></ul>Working Hours<ul><li>Summer: 5:00 PM &ndash; 2:00 AM</li><li>Winter: 6:00 PM &ndash; 3:00 AM</li></ul>Benefits<ul><li>OPD &amp; IPD healthcare coverage</li><li>Entertainment allowance</li><li>Cellular allowance</li><li>Provident fund</li></ul>Job Types: Full-time, FresherAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you a resident of Bahria Town Phase 7/8, or DHA 1/2? If not, kindly state your area of residency.</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Patient Calling Representative (Healthcare Support)

Valley Medical Center

<div></div><div><div><div><ul><li><h6 class="jobSectionHeader">Job Title:</h6>
 Patient Resource Representative ( Remote)
</li><li><h6 class="jobSectionHeader">Req:</h6>
 2026-0243
</li><li><h6 class="jobSectionHeader">Location:</h6>
 Clinic Network
</li><li><h6 class="jobSectionHeader">Department:</h6>
 Patient Resource Center
</li><li><h6 class="jobSectionHeader">Shift:</h6>
 Days
</li><li><h6 class="jobSectionHeader">Type:</h6>
 Full Time
</li><li><h6 class="jobSectionHeader">FTE:</h6>
 1
</li><li><h6 class="jobSectionHeader">Hours:</h6>
 40hrs: 8:30am-5:00pm
</li><li><h6 class="jobSectionHeader">City State:</h6>
 Renton, WA
</li><li><h6 class="jobSectionHeader">Salary Range:</h6>
 Min $22.61- Max $37.79/hrly DOE</li></ul></div></div> 
 
 
 
Job Description:
VALLEY MEDICAL CENTER

JOB DESCRIPTION

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.

TITLE: Patient Resource Representative

JOB OVERVIEW: The Patient Resource Representative position is responsible for scheduling, pre-registration, insurance verification, estimates, collecting payments over the phone, and inbound and outbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center. This includes call handling for specialized access programs: Accountable Care Network Contracts Hotline Call Handling, MyChart Scheduling, and Outbound dialing for Referral Epic Workqueues.

DEPARTMNT: Patient Resource Center

WORK HOURS: As assigned

REPORTSTO: Supervisor, Patient Resource Center

PREREQUISITES:
<div>
<ul><li>High School Graduate or equivalent (G.E.D.) preferred.
</li></ul>
<ul><li>Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time.
</li></ul>
<ul><li>Demonstrates basic skills in keyboarding (35 wpm)
</li></ul>
<ul><li>Computer experience in a windows-based environment.
</li></ul>
<ul><li>Excellent communication skills including verbal, written, and listening.
</li></ul>
<ul><li>Excellent customer service skills.
</li></ul>
<ul><li>Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred.
</li></ul>
</div>QUALIFICATIONS:
<div>
<ul><li>Ability to function effectively and interact positively with patients, peers and providers at all times.
</li></ul>
<ul><li>Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines.
</li></ul>
<ul><li>Ability to provide verbal and written instructions.
</li></ul>
<ul><li>Demonstrates understanding and adherence to compliance standards.
</li></ul>
<ul><li>Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff:
<div>
<ul><li>Ability to communicate effectively in verbal and written form.
</li></ul>
<ul><li>Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs.
</li></ul>
<ul><li>Ability to maintain a calm and professional demeanor during every interaction.
</li></ul>
<ul><li>Ability to interact tactfully and show empathy.
</li></ul>
<ul><li>Ability to communicate and work effectively with the physical and emotional development of all age groups.
</li></ul>
</div></li></ul><ul><li>Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line.
</li></ul>
<ul><li>Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers.
</li></ul>
<ul><li>Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility.
</li></ul>
<ul><li>Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent
</li></ul>
<ul><li>Ability to organize and prioritize work.
</li></ul>
<ul><li>Ability to multitask while successfully utilizing varying computer tools and software packages, including:
<div>
<ul><li>Utilize multiple monitors in facilitation of workflow management.
</li></ul>
<ul><li>Scanning and electronic faxing capabilities
</li></ul>
<ul><li>Electronic Medical Records
</li></ul>
<ul><li>Telephone software systems
</li></ul>
<ul><li>Microsoft Office Programs
</li></ul>
</div></li></ul><ul><li>Ability to successfully navigate and utilize the Microsoft office suite programs.
</li></ul>
<ul><li>Ability to work in a fast-paced environment while handling a high volume of inbound calls.
</li></ul>
<ul><li>Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace.
</li></ul>
<ul><li>Ability to speak, spell and utilize appropriate grammar and sentence structure.
</li></ul>
</div>UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS:

See Generic Job Description for Administrative Partner.

PERFORMANCE RESPONSIBILITIES:
<div>
<ul><li>Generic Job Functions: See Generic Job Description for Administrative Partner.
</li></ul>
<ul><li>Essential Responsibilities and Competencies:
</li></ul>
</div><div><ul><li>In-depth knowledge of VMC's mission, vision, and service offerings.
</li></ul>
<ul><li>Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff.
</li></ul>
<ul><li>Delivers excellent customer service throughout each interaction:
<div>
<ul><li>Provides first call resolution, whenever possible.
</li></ul>
<ul><li>Acknowledge if patient is upset and de-escalate using key words and providing options for resolution.
</li></ul>
<ul><li>Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward.
</li></ul>
<ul><li>A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system.
</li></ul>
</div></li></ul><ul><li>Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient.
</li></ul>
<ul><li>Generates patient estimates and follows Point of Service (POS) Collection Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid.
</li></ul>
<ul><li>Strives to meet patients access needs for timeliness and provider, whenever possible.
</li></ul>
<ul><li>Applies VMC registration standards to ensure patient records are accurate and up to date.
</li></ul>
<ul><li>Ensures accurate and complete insurance registration through the scheduling process, including verifies insurance eligibility or updates that may be needed.
</li></ul>
<ul><li>Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic.
</li></ul>
<ul><li>Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling.
</li></ul>
<ul><li>Takes accurate and complete messages for clinic providers, staff, and management.
</li></ul>
<ul><li>Relays information in alignment with protocols and provides guidance in alignment with patient's needs.
</li></ul>
<ul><li>Routes calls to appropriate clinics, support services, or community resource when needed.
</li></ul>
<ul><li>Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need.
</li></ul>
<ul><li>Identifies, researches, and resolves patient questions and inquiries about their care and VMC.
</li></ul>
<ul><li>Inbound call handling for our specialized access programs
<div>
<ul><li>A.C.N. Hotline Call handling
<div>
<ul><li>Knowledge of contractual requirements for VMC's Accountable Care Network contracts and facilitates care in a way that meets contractual obligations.
</li></ul>
<ul><li>Applies all workflows and protocols when scheduling for patients that call the A.C.N. Hotline
</li></ul>
<ul><li>Completes scheduling patients for all departments the PRC supports.
</li></ul>
<ul><li>Facilitates scheduling for all clinics not supported by the PRC.
</li></ul>
<ul><li>Completes registration and transfer call to clinic staff to schedule.
</li></ul>
</div></li></ul></div></li></ul><ul><li>Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments.
<div>
<ul><li>Utilizes and applies protocols as outlined for MyChart scheduling
</li></ul>
<ul><li>Meet defined targets for MyChart message turnaround time.
</li></ul>
</div></li></ul><ul><li>Outbound dialing for patient worklists
<div>
<ul><li>Utilizes patient worklists to identify patients that require outbound dialing.
</li></ul>
</div></li></ul><ul><li>Outbound dialing for referral work queues.
<div>
<ul><li>Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process.
</li></ul>
<ul><li>Schedules per department protocols
</li></ul>
<ul><li>Updates the referral in alignment with the defined workflow.
</li></ul>
</div></li></ul><ul><li>Receives, distributes, and responds to mail for work area.
</li></ul>
<ul><li>Monitor office supplies and equipment, keeping person responsible for ordering updated.
</li></ul>
<ul><li>Other duties as assigned.
</li></ul>
</div>Created: 1/25

Grade: OPEIUC

FLSA: NE

CC: 8318

#LI-Remote 

Job Qualifications:
PREREQUISITES:

1. High School Graduate or equivalent (G.E.D.) preferred.

2. Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time.

3. Demonstrates basic skills in keyboarding (35 wpm)

4. Computer experience in a windows-based environment.

5. Excellent communication skills including verbal, written, and listening.

6. Excellent customer service skills.

7. Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred.

QUALIFICATIONS:

1. Ability to function effectively and interact positively with patients, peers and providers at all times.

2. Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines.

3. Ability to provide verbal and written instructions.

4. Demonstrates understanding and adherence to compliance standards.

5. Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff:

a. Ability to communicate effectively in verbal and written form.

b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs.

c. Ability to maintain a calm and professional demeanor during every interaction.

d. Ability to interact tactfully and show empathy.

e. Ability to communicate and work effectively with the physical and emotional development of all age groups.

6. Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line.

7. Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers.

8. Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility.

9. Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent

10. Ability to organize and prioritize work.

11. Ability to multitask while successfully utilizing varying computer tools and software packages, including:

a. Utilize multiple monitors in facilitation of workflow management.

b. Scanning and electronic faxing capabilities

c. Electronic Medical Records

d. Telephone software systems

e. Microsoft Office Programs

12. Ability to successfully navigate and utilize the Microsoft office suite programs.

13. Ability to work in a fast-paced environment while handling a high volume of inbound calls.

14. Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace.

15. Ability to speak, spell and utilize appropriate grammar and sentence structure.</div>

Patient Resource Representative ( Remote)

CommonSpirit Health

<div>Job Summary and Responsibilities<div> 
As our Nursing Support Representative, you will be the primary non-clinical point of contact, dedicated to assisting health care consumers, patients, survivors, families, caregivers, and physicians. Your main objective will be to connect them with essential resources and provide navigation support throughout the cancer continuum. 
 
Every day, you will identify the unique needs of individuals engaging with our Memorial Center for Cancer Support. You will proactively provide comprehensive information about our services and processes, ensuring a smooth and supportive experience for all. 
 
To be successful in this role, you will demonstrate exceptional communication and interpersonal skills, a strong ability to identify and address non-clinical needs, and a compassionate approach to guiding individuals through a complex healthcare journey.</div><ul><li>
Acts as a receptionist and communication liaison for the department.</li><li>
Answers the patient call system and directs the nursing team to assist.</li><li>
Transcribes physician orders.</li><li>
Orders labs, diets and tests.</li><li>
Collaborates with the nursing team to expedite the admission, transfer and discharge of the patients.</li><li>
Attends and participates in meetings. Prepares meeting agenda and supporting materials, records and distributes meeting minutes, follows up on item assignments and promotes communication to other stakeholders.</li></ul><div>
Shift: Days</div><div>
Schedule: Monday - Friday</div><div></div><div> 
Student loan repayment program offered!</div> 
Job Requirements<div> 
Required</div><ul><li>
High School Diploma or GED</li><li>
Three years of secretarial experience or a combination of secretarial and clerical experience, with a minimum of two years secretarial experience.</li></ul><div>
Preferred</div><ul><li>
Healthcare experience</li><li>
Administrative Assistant experience</li></ul>
Where You'll Work<div> 
At CHI Mercy Health, you'll discover a place where your professional growth is deeply valued within a truly supportive and rewarding environment. For over a century, our commitment to Compassion, Inclusion, Integrity, Excellence, and Collaboration has guided every interaction, shaping how we care for our patients and uplift one another. Today, as CHI Mercy Health, we remain deeply committed to healing the whole person &ndash; body, mind, and spirit &ndash; in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. We are proud of our state-of-the- art care and numerous awards and accreditations that reflect our dedication to excellence. When you join CHI Mercy Health, you become part of a team that delivers top-quality, professional healthcare and contributes to a legacy of service built on collaboration and shared purpose.</div> 
Pay Range 
$18.96 - $26.78 /hour</div>

Nursing Support Rep

University of Rochester

<div>As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
601 Elmwood Ave, Rochester, New York, United States of America, 14642
Opening:
Worker Subtype:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Department:
910136 Plastic Surgery
Work Shift:
UR - Day (United States of America)
Range:
UR URC 205 H
Compensation Range:
$19.62 - $26.49
<div><div><div><div><div><div><div>The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
</div></div></div></div></div></div></div>Responsibilities:
Performs complex secretarial and administrative duties, in a fast-paced environment with minimal direction and considerable latitude for independent judgment, in support of the clinical, educational, and academic programs in the Division of Plastic Surgery. Responsibilities include time and calendar management, telephone triaging and management, and information/data support.
ESSENTIAL FUNCTIONS
<ul><li>Patient Scheduling and Coordination of Care - Receives incoming patient telephone calls for surgeon(s) and nurse practitioner(s), managing and/or resolving various scheduling/coordination issues and answering questions as needed. Coordinate scheduling of patients at multiple practice sites; coordinates referrals for consults. Obtains patient medical records to facilitate patient care. Triages telephone calls from patients and referring physicians to surgeons, residents and nurse practitioners. Using the Cadence and eRecord systems.
</li><li>Patient Scheduling and Coordination of Care - Schedules appointments, tests, and surgeries, coordinating appointments, tests and consults in preparation for surgery or further clinical work-up. Interacts effectively in carrying out these responsibilities, presenting a positive image for the Division of Plastic Surgery. Works regularly with patient registration and clinical information systems. Obtaining authorizations for the clinic, procedures and surgeries.
</li><li>Document and Information Management - Coordinates maintenance of patient records, including office charts, documentation for billing, completion/submission of documents regarding patient care and insurance. Transcribes, proofreads, and ensures accuracy and timeliness of all written materials, including medical reports and correspondence, and business correspondence. Demonstrates knowledge of medical terminology, word processing, spreadsheets, and presentation software. Researches hospital medical records for information requested by physicians, insurance companies and attorneys. Scanning patient information into the records via OnBase system. Sending Endosoft reports to referring offices and primary care offices.
</li><li>Time and Calendar Management - Effectively balances competing demands of surgeon time by managing calendar, including all clinical activity, administrative meetings, research, education and academic commitments
</li><li>Billing/Financial Management - Obtains authorizations (surgeries, office visits and minor procedures) and pre-verifies insurance. Performs all front-end billing functions for surgical oncology group(s) and ensures these functions are performed in an accurate and timely manner. Functional knowledge of ICD10 coding, insurance company referrals/precertification, worker&rsquo;s compensation and demographic information.
</li><li>Other Office Management - Coordinates work with nurse practitioner(s). Manages all incoming mail for surgeon(s) and nurse practitioner(s) assuring that all correspondence receives timely attention and is followed up appropriately. Coordinates transfer of patient studies to and from other hospitals and physician offices. Assists with department hiring processes by training incoming new secretaries or temporary secretaries when requested. Functional knowledge of various office equipment. Provides coverage for absences within the division, off-site practice location, and within the department when requested.
</li>Practice Site Coordination - Serves as primary contact for management of off-site practice locations making sure that space is clean and orderly. Ensures compliance with all applicable regulations and Medical Center policies. Interfaces with front desk staff at off-site locations to coordinate scheduling. Provides coverage as needed to offsite locations. Works at the front desk completing check in and check out processes. 
<li>
</li></ul> 
MINIMUM EDUCATION &amp; EXPERIENCE
<ul><li>High School diploma and 2 years of relevant experience required
</li>or equivalent combination of education and experience 
<li>
</li></ul> 
KNOWLEDGE, SKILLS AND ABILITIES
<ul><li>Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records, preferred.
</li><li>Demonstrated customer relations skills required
</li></ul>The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University&rsquo;s Mission to Learn, Discover, Heal, Create &ndash; and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.</div>

Physician Support Representative III

OSF HealthCare

<div>Total Rewards:
<div>
&quot;Your life - our Mission&quot;</div><div>
OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.</div><div></div><div> 
Pay for this position is $19.45/hour. This is an Hourly position.</div>
ㅤ: Comprehensive Benefits Package -BCBS Medical, Dental, Vision, 401k with 5% match, Tuition Reimbursement and more! STATEMENT OF POSTING: Applicants not currently certified as a CNA will be considered. Applicant would onboard as a PCSR I. Pay for the PCSR I is $19.10/hour. Overview:
<div>
POSITION SUMMARY: In accordance with established policies, procedures, applicable laws, and regulatory requirements, the Patient Care Support Rep II, under the supervision of the Registered Nurse, performs basic nursing care, clerical duties, and patient care tasks as necessary to provide for the comfort and safety of patients.</div>
Qualifications:
<div>
REQUIRED QUALIFICATIONS:</div><ul><li>
Education: High School diploma or GED</li><li>
License/Certification: CNA in the State of Michigan. Certification by the American Heart Association Healthcare Provider BLS.</li><li>
Other Skills/ Knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem-solving skills, with the ability to be detail oriented. Basic computer keyboard experience and knowledge of Microsoft Office products</li></ul><div></div><div> 
PREFERRED QUALIFICATIONS:</div><ul><li>
Experience: Six (6) months previous health care experience associated with direct patient contact activities.</li><li>
Strong communication skills necessary to maintain open and honest communication and patient safety requirements.</li></ul><div></div><div> 
OSF HealthCare is an Equal Opportunity Employer.</div></div>

Patient Care Support Rep (PCT/CNA) - Medical Acute

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