patient support specialist

IQVIA

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 Job Overview
 
 
 
 To provide comprehensive administrative support to the field based staff of a single large project or multiple projects.
 
 
 
 Essential Functions
 
 
 
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 To work collaboratively across the Team Coordinator function, and understand how the function contributes to the Commercial business.
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 To be the first point of contact for all queries relating to the project, handling and addressing issues where appropriate, or else directing queries to the most appropriate contact.
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 To follow processes and procedures (new employee, leaver, transfer) and work with departments (HR, Fleet, Resourcing, HR-PSC, Amex, BT etc.) to ensure effective team administration. Ensure that systems (e.g. People soft Financials, Orange Billing Manager, Eagle, People soft Expenses) are updated accordingly.
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 To track levels of absence, identify sickness trends within the project and highlight cost implications as appropriate.
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 To facilitate production and documentation of presentations and organize team/customer meetings, finalizing minutes in collaboration with Project Director
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 To support Month end administration, ensuring daily rates are allocated to field teams along with relevant time sheet, accurately collate information in connection with the Rolling Forecast, within project deadlines. To conduct financial tracking for project revenue recognition and liaising with Management Accounts.
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 To ensure all requisitions and invoices are coded correctly to ensure costs are billed to the project or passed through to the client.
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 To undertake diary management of Project Director
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 To liaise with the customer, addressing issues raised or else flagging elsewhere within the business.
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 Perform other duties as assigned.
 
 
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 </ul>
 
 Qualifications
 
 
 
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 Bachelors degree qualifications
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 3 years related experience
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 Equivalent combination of education, training and experience
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 Good verbal and written communication skills, telephone manner, team working skills, flexible attitude to work
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 Good prioritization skills
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 Able to use initiative, plan ahead, proactive in problem solving, diplomatic and able to demonstrate appropriate decisions within scope of authority
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 Able to share experience and learning, able to priorities and liaise with field staff and customers effectively
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 Intermediate understanding of Word, Power point and basic Excel
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 Ability to establish and maintain effective working relationships with coworkers, managers and clients.
 
 
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 IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
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Patient Support Specialist

Mac Care

Job post summaryJob descriptionWe seek doctors and physicians to join our organization as Patient Outreach Specialists for night shift operations. The specialist will handle both inbound and outbound patient calls, providing essential communication and support regarding patient scheduling, insurance verification, and medical records management.Job Description:<ul><li>Answer phone calls, respond to email inquiries, or direct them to the appropriate department or person.</li><li>Communicate with patients to set up and schedule appointments.</li><li>Make appointment confirmation calls when necessary.</li><li>Collect, track, and input patient medical information into electronic health records (EHR).</li><li>Inquire about and process patient health insurance details.</li><li>Obtain prior authorization from insurance providers when required.</li><li>Verify insurance benefits by contacting providers via phone, email, or fax.</li><li>Collaborate with the internal office team and healthcare providers to ensure patients receive timely assistance and day-to-day tasks are completed effectively.</li><li>Ensure compliance with HIPAA regulations.</li></ul>Required Skills:<ul><li>Strong interpersonal, time management, and organizational skills.</li><li>Excellent verbal and written communication skills.</li><li>Efficient problem-solving abilities.</li><li>Proficiency in Electronic Medical Records (EMR) and Practice Management (PM) systems.</li><li>Strong knowledge of medical terminology and health insurance plans.</li><li>Previous experience in a medical office or as a virtual receptionist.</li><li>Proficiency with computer programs such as Microsoft Office.</li></ul>Qualifications:<ul><li>1-2 years of relevant experience.</li><li>Experience working with US campaigns and exposure to US clients is required.</li></ul>Note: This position requires night shift availability. Please apply only if you are comfortable with working night shifts.Benefits: 5 days job, Market Competitive Salary, Provident Fund, Medical Insurance (self, spouse and children), Fuel allowance and EOBIShift Time: 6pm to 3am PKSTJob Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In person

Patient Outreach Specialist

Navjeevan hospital

Patient assessment and monitoring<ul><li>Conducting initial patient assessments and continuously monitoring symptoms and vital signs.</li><li>Performing physical examinations and evaluating patient needs.</li><li>Recording patient history, symptoms, and vital signs like temperature, pulse, respiration, and blood pressure.</li></ul>Treatment and medication administration<ul><li>Administering prescribed medications, injections, and IV fluids.</li><li>Dressing wounds and providing post-surgical care.</li><li>Assisting with diagnostic procedures and other medical treatments.</li><li>Operating and maintaining medical equipment.</li></ul>Care planning and coordination<ul><li>Collaborating with doctors and other healthcare professionals to develop and implement individualized care plans.</li><li>Coordinating care with the healthcare team to ensure a cohesive approach.</li><li>Documenting patient care and maintaining accurate, up-to-date medical records.</li></ul>Patient education and support<ul><li>Educating patients and their families about medical conditions, treatment plans, and post-discharge care.</li><li>Providing emotional and psychological support to patients.</li><li>Advising on disease prevention and health maintenance.</li></ul>Safety and hygiene<ul><li>Ensuring a clean and safe environment for patients.</li><li>Following infection control protocols to prevent the spread of infection.</li><li>Assisting with patient hygiene, such as bathing, and ensuring personal comfort.</li></ul>Emergency response<ul><li>Reacting promptly to medical emergencies.</li><li>Performing life-saving interventions like CPR when necessary.</li></ul>Job Type: Full-timePay: &#8377;15,000.00 - &#8377;25,000.00 per monthWork Location: In person

Staff nurse

Yashoda Hospitals Somajiguda

&middot; To answer both clinical and non-clinical patient queries on phone, email, chat, skype etc or in person.&middot; To participate and work for the Outreach camps or any patient awareness related marketing activities.&middot; To encourage the patients and increase the number of footfalls and overall treatments.&middot; To nurture and handhold leads and patients during their treatment cycle.&middot; Responsible for counselling the patients about the benefits and risks of IVF transparently to enable the conversion of appropriate cases. Manage and resolve all complaint queries as per Apollo protocols.&middot; Counsel patients for improved health related outcomes at the hospitals, clinics explain the procedure in detail to the patients.&middot; Handle telephonic queries of the patients and conduct telephonic counselling for them.&middot; Provide regular and timely information to the patients regarding any change in instructions or any other related information.&middot; Responsible for counselling of all the new patients.&middot; Meet patients at regular intervals as advised.&middot; Collate health records related data from consenting patients.&middot; Handling patient queries and providing response.&middot; Provide patient support by coordinating with Patient Care Team, Nurses Pharmacists Maintain Donor patients database Counseling and selection of Donor and surrogates.&middot; Responsible for making discharge summary.&middot; Responsible for completing the consent form and handover to nursing team.&middot; To encourage patients for support group meetings and conduct one such meeting every week and document the proceedings.&middot; To support the centre in any promotional and social activities like corporate programs, awareness sessions etc.Job Type: Full-timePay: &#8377;30,000.00 - &#8377;35,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Life insurance</li><li>Provident Fund</li></ul>Work Location: In person

Counsellor

Mettle Innovations

About the RoleWe are seeking a compassionate Patient Counselor to guide and support individuals managing diabetes. You will educate patients, provide emotional encouragement, and coordinate with doctors and dietitians to ensure holistic care.Key Responsibilities<ul><li>Educate patients on diabetes management, nutrition, and lifestyle changes</li><li>Offer empathetic counseling and motivation to improve adherence</li><li>Coordinate appointments, follow-ups, and care plans</li><li>Maintain accurate counseling records and reports</li><li>Support awareness programs and patient workshops</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Psychology, Nutrition, Nursing, or related field</li><li>Experience in patient counseling/healthcare preferred</li><li>Strong communication, empathy, and motivational skills</li><li>Basic knowledge of diabetes care is an advantage</li></ul>Job Types: Full-time, PermanentPay: &#8377;11,587.70 - &#8377;20,000.00 per monthWork Location: In person

Patient Counselor

Manzil Healthcare Services

<div>Job Summary: The Patient educator provides compassionate and empathetic guidance to help patients to manage the impact of their condition and to receive their treatment effectively. The educator is a qualified healthcare professional who complements the education and care provided by the patient s own healthcare team. The role involves regular patient contact, in person and by telephone, and is responsible for building rapport and helping to address their patients personal challenges and needs. Facilitate successful communication between patients, physicians and third-party payers that leads to shared motivation to achieve treatment goals. Ensure continuous patient education, motivation, consultation and follow up. Key Role Accountabilities: <ol> <li>Introduce the support program to physicians and explain value to patients and physicians </li> <li>Maintain regular visits to physicians for referrals and updates </li> <li>Provide patients with education on their condition, medication, self-management practices </li> <li>Ensure patient s understanding of condition, medication and when to seek help </li> <li>Support patients with their pain points to ensure a seamless patient journey </li> <li>Perform administrative duties such as collecting patient and physician consents to initiate services </li> <li>Timely reporting of updates to physicians regarding their patients </li> <li>Maintain accurate and complete patient records </li> <li>Meet or connect with patient regularly, as agreed by both parties, for ongoing education and support </li> <li>Ensure patients data privacy is 100% protected and confidential information is not disclosed under any circumstances. </li> <li>Manage and report any potential adverse events, product quality issues or other perceived safety risks according to defined program procedures. </li> <li>Create and submit reports as needed </li> <li>Train other healthcare professionals Requirements: </li> </ol> Education: <ol> <li>Bachelor s degree in health professions (Pharmacist, health education or equivalent medical science). </li> </ol> Experience: <ol> <li>Minimum 2 years of experience as an educator (Arabic &amp; English). </li> <li>Driving License is a Must. Skills &amp; Qualifications: </li> <li>Excellent written and oral communication skills (Arabic &amp; English). </li> <li>Excellent interpersonal relationship and team function skills. </li> <li>Working knowledge of audio/visual equipment and computers. </li> <li>Creative patient advocate mindset who can maximize level of care provided.</li> <li>Mobility within the assigned territory</li> </ol> </div>

Patient Care Coach

Al Farid Hospital

Key responsibilities:<ul><li>Liaise with insurance companies: Collaborate with insurance providers to ensure timely approvals</li><li>Process claims: Submit and monitor insurance claims daily, and follow up on outstanding claims or denials</li><li>Manage patient information: Maintain accurate and organized patient data, and provide them with regular updates on their policies and coverage</li><li>Patient support: Answer patient questions, provide assistance with claims, and help them understand their coverage and benefits</li><li>Financial administration: Create treatment plan estimates, verify insurance eligibility, and help with financial arrangements or collections</li><li>Record keeping: Audit patient accounts, post payments, and ensure all documentation is correct and complete</li></ul>Job Type: Full-time

Insurance Coordinator

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