patient transport coordinator

<div>More Information about this Job:<p></p><div><div><p><b><br>
TRANSPORTATION COORDINATOR </b><b>North Charleston, South Carolina</b></p><p><b>
IMMEDIATELY</b><b> HIRING! </b><b>FULL</b><b>-</b><b>TIME</b><b> Opportunity</b></p><p><br>
</p></div></div><div><div><div>We invite you to join a team of highly skilled emergency medical experts, dispatchers, pilots and mechanics! Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.</div><p></p><p><b><br>
JOB SUMMARY</b> As a liaison between GMR Communication Centers and our contract facilities, you will work to build trusting relationships and assure that patient movement is a seamless process performed in a safe, timely, and appropriate manner. Under the direction of the Operations Manager, the <b>Transportation Coordinator (TC)</b> will receive process and coordinate medical and non-medical transports as required for local healthcare systems and skilled nursing facilities. The TC will work closely with non-GMR personnel and interact directly with clinical and social work staff at various facilities.
</p><p><b>ESSENTIAL FUNCTIONS/DUTIES</b></p><ul><li>Assist hospital staff with Level of Service (LOS) determination to help both the Hospital Staff and the Ambulance Crew understand why patient is moving at an appropriate LOS in real time.
</li><li>Ensure that all appropriate paperwork has been filled out and is complete and correct. While you will not fill out Hospital responsible paperwork, you should make sure it is in order and ready for the crew prior to transport (Ex: Physician Certification Statement (PCS) and any other paperwork that should accompany patient).</li><li>Assist hospital team with patient movement to designated discharge unit.</li><li>Coordinate and order Ambulance/CCT(s) for all applicable discharges.</li><li>Assist in the elimination of delays to keep patient movement a seamless process.</li><li>Provide information regarding transportation services to physicians and nursing personnel in hospital and healthcare facilities throughout the state.</li><li>Provide patients with detailed information regarding the transport and advise transportation staff on medical needs of the patient during their transport (requires knowledge of the patient's medical records).</li><li>Utilize information received from healthcare provider, patient, or family to coordinate medical and non-medical transportation.</li><li>Recommend the appropriate unit(s) to respond based upon the type of call, priority, and availability of unit(s).</li><li>Ask pertinent questions to determine type of transport needed, billing information, and destination of transport.
</li><li>Communicate verbally and in writing with GMR Dispatch centers and customer communications centers to ensure on-time performance and quality customer service.</li><li>Suggest routes for medical and non-medical units to follow</li></ul><p>
. &bull; Interact with GMR dispatch centers to ensure proper unit utilization.</p><ul><li>Report unusual incidents to duty supervisors as appropriate.</li><li>Prepare timely and accurate paperwork as required.</li><li>Serve as the Liaison between GMR and healthcare facilities.</li><li>Assist with billing-related questions.</li><li>Perform other duties as assigned
</li></ul><p><b>QUALIFICATIONS Experience:</b></p><ul><li>1 Year of related experience providing dispatching and/or transportation services to hospital patients.
</li><li>2 Years of EMS industry experience preferred Education:</li><li>High School Diploma or Equivalent</li><li>Bachelor&rsquo;s Degree in related field preferred Skills:</li><li>Must be familiar with local geography</li><li>Must be proficient with Microsoft Office Applications
</li><li>Must Type 30 WPM</li><li>Must have effective oral, written, and interpersonal communication skills</li><li>Ability to Multitask
</li></ul><p>Credentials/Licenses:</p><div>
 EMD/EMT Certified preferred</div></div><div></div><div><div><b><br>
Why Choose Lifeguard?</b> Lifeguard Ambulance Service is one of Global Medical Response&rsquo;s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.</div><div></div><div><b><br>
GMR&rsquo;s Core Behaviors</b>&mdash;keep care at the center, raise your hand, seek to understand, find a way together and be accountable&mdash;unite our teams and set us apart in emergency medical services.</div></div></div>
EEO Statement:
<p>
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.</p>
More Information about this Job:
<div>
Check out our careers site <i>benefits page</i><i> </i>to learn more about our benefit options.</div></div>

Transport Coordinator

Independence Health

<div><p><b>Job Summary</b></p>
<p>
Hospital-wide, as a member of a Transport TEAM, provides timely individual patient transport via wheelchair or cart, primarily for designated inpatients and occasional outpatients, transporting patients for designated testing, therapy, treatment, pre or post-operative care or admission/discharge. Shift assignment of patient transporter employees is pre-set by the Patient Transporter, Supervisor, who also performs dispatching duties throughout the day-shift (peak transport times) via cell phone to each TEAM patient transporter. Responsible to coordinate patient transport with assigned charge nurse (inpatient) or technician and then safely and efficiently transport the patient, IV equipment, monitoring equipment, the medical record and oxygen equipment as required with any assigned transport. In addition, job assignments may include stock maintenance/distribution of oxygen tanks and regulators to assigned departments in the hospital.</p><br>
<p></p>
<p><b>
Essential Job Functions</b></p>
<ul>
<li>Introduces self to patient and explains transport plan and destination.
<ul><li>States own name and describes mode of transportation being used and destination to patient.</li>
<li>Retrieves patient's nurse if patient has questions regarding tests/therapy where they are being transferred to.</li>
<li>Obtains permission from patient&rsquo;s nurse to transport patient off floor for testing/procedure</li>
</ul></li><li>Provides for appropriate mode of transportation considering the patient's condition, comfort, and any safety factors.
<ul><li>Uses critical thinking skills to determine mode of transport.</li>
<li>Contacts nursing staff with questions related to transport and gets a ticket-to-ride (TTR) signed by registered nurse (RN).</li>
<li>Coordinates tasks when able.</li>
<li>Anticipates problems and follows through.</li>
</ul></li><li>Transfers patient to/from cart, wheelchair, or other transport vehicle according to procedure and is knowledgeable and effectively operates transport equipment.
<ul><li>Maintains proper body mechanics.</li>
<li>Uses patient lift equipment.</li>
<li>Seeks assistance when necessary, i.e. carts, electronic devices, etc.</li>
</ul></li><li>Identifies patient prior to transport.
<ul><li>Asks patient to state their name.</li>
<li>Checks patient identification bracelet.</li>
<li>Alerts staff when patient's bracelet is missing.</li>
</ul></li><li>Completes tasks as assigned through capacity management.</li>
<li>Determines patient code status prior to transport.
<ul><li>Checks Capacity Management for (LH entity)</li>
<li>Reminds staff when (LH entity)</li>
</ul></li><li>Uses appropriate isolation techniques and complies with universal precautions.
<ul><li>According to isolation posting, secures and dons appropriate protective equipment before entering patient's room.</li>
<li>Removes their PPE and follows hand washing protocol before taking patient out of room.</li>
<li>Ensures patient is wearing PPE, when appropriate, before taking patient out of their room.</li>
</ul></li><li>Stores and cleans transport equipment appropriately throughout the day.
<ul><li>Reports broken equipment.</li>
<li>Returns transport equipment to department when able.</li>
</ul></li><li>Assists in coordinating patient trips.
<ul><li>Obtains permission from nursing staff for patient transport from one ancillary department to another.</li>
</ul></li><li>Other duties as assigned.</li></ul><br>
<p></p>
<p><b>
Specialty Functions</b></p>
<ul>
<li>Communication with patients/family/department coworkers/ancillary departments and supervisors essential for the function of successful performance of this job.
<ul><li>Communicates effectively with patient/family, visitors and other members of the healthcare team</li>
<li>Maintains ongoing shift communication (daylight shift) with the Patient Transporter, Supervisor for patient delays, issues, problems and temporary reassignment as necessary to keep patient throughput efficient</li>
<li>Uses chain of command in the department effectively.</li>
<li>Maintains dignity and confidentiality of all patients encountered at Independence Health, directly or indirectly.</li>
<li>Ensures transport cell phone is working properly, transferring phone to patient transporter on duty or appropriate voice mail direction per Independence Health standards.</li>
<li>Responsible to check in with and assist co-workers with lift help or transport of difficult patients or volume patient load during any down-time period</li>
</ul></li><li>Safely transport of patients within the hospital for testing, procedures, surgery, treatment or admission/discharge
<ul><li>Operate wheelchairs for safe transport of patients within the hospital, following patient safety practices</li>
<li>Operate transport carts for safe transport of patients within the hospital, following patient safety practices</li>
<li>Assist patients onto transport carts or into wheelchairs for in-house transport</li>
<li>Practice infection control procedures, per policy for infectious / isolation patients</li>
<li>Provide assistance for patients who become ill and need immediate attention (vomiting, CPR, etc.)</li>
<li>Coordinate proper transport of the correct inpatient (or outpatient) for assigned testing or procedure, including the correct medical record, as coordinated and assigned by the physician, and/or assigned registered nurse</li>
<li>Maintain patient privacy, dignity and confidentiality throughout transports and hospital stay per policy</li>
<li>Provide positive communication at all times with hospital patients</li>
<li>Keep daily productivity / Capacity Management of all transports and activity.</li>
<li>Coordinate delivery of patients with receiving department, technicians, signing in at required log stations and reporting special needs of patients requiring special attention of the receiving department</li>
</ul></li><li>Safely transports assigned equipment or specimens, as necessary and time allows, with patient transport being the hospital priority.
<ul><li>Assist nursing staff with specimen or special situation equipment transport, as assigned by Patient Transporter, Supervisor</li>
<li>delivery of stock oxygen tanks or regulators to pre-assigned departments</li>
</ul></li><li>Provides in-house direction and customer service support for organizational excellence.
<ul><li>Assist hospital customers/visitors with directional information, as appropriate throughout the hospital throughout shift, as appropriate</li>
<li>Serves as greeter for visitors, patients and employees entering Independence Health. In addition to performing basic customer service and reception duties. Screens all visitors prior to entering and logs visitors in tracking program as appropriate.</li>
<li>Greet and assist patients/visitors as they enter the main entrance of the hospital.</li></ul></li><br>
</ul>
<p></p><p><b>Required Qualifications</b></p>
<ul>
<li>Must be 18 years of age.</li>
<li>Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment.</li>
<li>Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.</li>
</ul><ul><li>Basic working knowledge of computers and office equipment</li></ul><br>
<p></p>
<p><b>
Preferred Qualifications</b></p>
<ul>
<li>Prior experience working with patients.</li></ul><br>
<p></p>
<p><b>
License, Certification &amp; Clearances</b></p>
<ul>
<li>Basic Life Support (BLS) approved curriculum of the American Heart Association (CPR and AED) program Required</li>
<li>Act 33 with renewal</li>
<li>Act 34 with renewal</li>
<li>Act 73 FBI Clearance with renewal</li></ul><br>
<p></p>
<p><b>
Supervisory Responsibilities</b></p>
<ul>
<li>This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.</li></ul><br>
<p></p>
<p><b>
Position Type/Expected Hours of Work</b></p>
<ul>
<li>Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).</li>
<li>Travel may be expected locally between Independence Health locations.</li></ul><br>
<p></p>
<p><b>
AAP/EEO</b></p>
<ul>
<li>Independence Health is an Equal Opportunity Employer. It is the policy of Independence Health to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, marital status, non-job related disability, veteran status, or genetic information, or any other protected class. Independence Health will conform to the spirit as well as the letter of all applicable laws and regulations.</li>
<li>Ability to perform the Essential Functions listed on the Physical Conditions and ability to perform the Essential Functions on the Working Condition chart below.</li></ul><br>
<p></p>
<p><b>
Work Environment</b></p>
<p>
Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines</p>
<div>
<div><div><div><p><b>When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.</b></p>
<p><b>
Essential &ndash; Absolute Necessity.</b></p>
<p><b>
Marginal &ndash; Minimal Necessity.</b></p>
<p><b>
Constantly &ndash; 5.5 to 8 hours or more or 200 reps/shift.</b></p>
<p><b>
Frequently &ndash; 2.5 to 5.5 hours or more or 32-200 reps/shift.</b></p>
<p><b>
Occasionally &ndash; 0.25 to 2.5 hours or 2-32 reps/shift.</b></p>
<p><b>
Rarely &ndash; Less than 0.25 hours or less than 2 reps/shift.</b></p></div><p></p><div><br>
<p><b>
Physical Condition</b></p></div><div><br>
<p><b>
Essential</b></p></div><div><br>
<p><b>
Marginal</b></p></div><div><br>
<p><b>
Constantly</b></p></div><div><br>
<p><b>
Frequently</b></p></div><div><br>
<p><b>
Occasionally</b></p></div><div><br>
<p><b>
Rarely</b></p></div><div><br>
<p><b>
Never</b></p></div></div><div><br>
<div>
<p>Extreme Heat</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Extreme Cold</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Heights</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Confined Spaces</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Extreme Noise(&gt;85dB)</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Mechanical Hazards</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Use of Vibrating Tools</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Operates Vehicle (company)</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Operates Heavy Equipment</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Use of Lifting/Transfer Devices</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Rotates All Shifts</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>8 Hours Shifts</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>10-12 Hours Shifts</p></div><p></p><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>On-Call</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Overtime(+8/hrs/shift; 40/hrs/wk)</p></div><p></p><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Travel Between Sites</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Direct Patient Care</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Respirator Protective Equipment</p></div><p></p><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Eye Protection</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Head Protection (hard hat)</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Hearing Protection</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Hand Protection</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Feet, Toe Protection</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Body Protection</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Latex Exposure</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Solvent Exposure</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Paint (direct use) Exposure</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Dust (sanding) Exposure</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Ethylene Oxide Exposure</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Cytotoxic (Chemo) Exposure</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Blood/Body Fluid Exposure</p></div><p></p><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Chemicals (direct use) Exposure</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Mist Exposure</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Wax Stripper (direct use)</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Non-Ionizing Radiation Exposure</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Ionizing Radiation Exposure</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Laser Exposure</p></div><p></p><div><br>
<p>
x</p></div></div><br>
</div>
</div><p></p><p><b>Physical Demands</b></p>
<div>
<div><div><div><p><b>When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.</b></p>
<p><b>
Essential &ndash; Absolute Necessity.</b></p>
<p><b>
Marginal &ndash; Minimal Necessity.</b></p>
<p><b>
Constantly &ndash; 5.5 to 8 hours or more or 200 reps/shift.</b></p>
<p><b>
Frequently &ndash; 2.5 to 5.5 hours or more or 32-200 reps/shift.</b></p>
<p><b>
Occasionally &ndash; 0.25 to 2.5 hours or 2-32 reps/shift.</b></p>
<p><b>
Rarely &ndash; Less than 0.25 hours or less than 2 reps/shift.</b></p></div><div><br>
<p><b>
Physical Condition</b></p></div><div><br>
<p><b>
Essential</b></p></div><div><br>
<p><b>
Marginal</b></p></div><div><br>
<p><b>
Constantly</b></p></div><div><br>
<p><b>
Frequently</b></p></div><div><br>
<p><b>
Occasionally</b></p></div><div><br>
<p><b>
Rarely</b></p></div><div><br>
<p><b>
Never</b></p></div></div><div><br>
<div>
<p>Bending (Stooping)</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Sitting</p></div><p></p><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Walking</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Climbing Stairs</p></div><p></p><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Climbing Ladders</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Standing</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Kneeling</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Squatting (Crouching)</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Twisting/Turning</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Keyboard/Computer Operation</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Gross Grasp</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Fine Finger Manipulation</p></div><p></p><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Hand/Arm Coordination</p></div><p></p><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Pushing/Pulling(lbs. of force)</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
20#</p></div><p></p><div><br>
<p>
20-50#</p></div><div><br>
<p>
50#</p></div></div><p></p><div><br>
<div>
<p>Carry</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
5#</p></div></div><p></p><div><br>
<div>
<p>Transfer/Push/Pull Patients</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Seeing Near w/Acuity</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Feeling (Sensation)</p></div><p></p><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Color Vision</p></div><p></p><div><br>
<p>
x</p></div></div><div><br>
<div>
<p>Hearing Clearly</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Pulling/Pushing Objects Overhead</p></div><p></p><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Reaching Above Shoulder Level</p></div><p></p><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Reaching Forward</p></div><div><br>
<p>
x</p></div><p></p><div><br>
<p>
x</p></div></div><p></p><div><br>
<div>
<p>Lifting Floor to Knuckle</p></div><div><br>
<p>
###</p></div><p></p><div><br>
<p>
10#</p></div></div><p></p><div><br>
<div>
<p>Lifting Seat Pan to Knuckle</p></div><div><br>
<p>
###</p></div><p></p><div><br>
<p>
50#</p></div></div><p></p><div><br>
<div>
<p>Lifting Knuckle to Shoulder</p></div><div><br>
<p>
###</p></div><p></p><div><br>
<p>
10#</p></div><div><br>
<p>
20#</p></div></div><p></p><div><br>
<div>
<p>Lifting Shoulder to Overhead</p></div><div><br>
<p>
###</p></div><p></p><div><br>
<p>
10#</p></div><p></p><div><br>
</div>
</div><br>
</div></div><p>When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.</p></div>

PATIENT TRANSPORTER - CASUAL

<div><p><b>Location:</b></p>
Bon Secours St Francis Medical Center<p></p><p><b>
Pay Rate:
</b></p>Hourly - Hourly Plan, 20.00 USD Hourly<p></p><p><b>
Work Shift:</b></p><p></p><p><b>
Job Description
</b></p><p></p><p><b>Responsibilities
</b></p><h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3><ul><li>
Supervise, coach, and support Patient Transport team members to ensure high performance and engagement</li><li>
Coordinate and prioritize patient transport requests to maintain efficient workflow and timely service</li><li>
Monitor staff productivity, performance, and adherence to departmental and regulatory standards</li><li>
Collaborate with nursing staff, physicians, and hospital departments to ensure seamless patient flow and satisfaction</li><li>
Train, onboard, and mentor new team members; provide ongoing development and feedback</li><li>
Ensure all transport equipment is properly cleaned, disinfected, and maintained for patient safety</li><li>
Enforce compliance with HHS policies, hospital protocols, and regulatory requirements</li><li>
Assist in scheduling, staffing, and resolving operational challenges in real time</li><li>
Promote a culture of teamwork, accountability, safety, and service excellence</li><li>
Step in to assist with patient transport duties as needed to support team operations</li></ul><p></p><ul><li></li></ul><p></p><p><b>
Billing Identifier:</b></p>
CC 3058 Hourly</div>

Transport Supervisor

Valley Health

<div><h2 class="jobSectionHeader"><b>Department
</b></h2>PATIENT LOGISTICS CENTER - 107183
<h2 class="jobSectionHeader"><b>Worker Sub Type
</b></h2>Regular
<h2 class="jobSectionHeader"><b>Work Shift
</b></h2><p><b>Pay Grade
</b></p><h1 class="jobSectionHeader"><b>Job Description
</b></h1><p></p><p>The Transport Authorization Specialist is responsible for coordinating medical transportation and helps facilitate patient transfers within and outside of Valley Health. Responsibilities include, but not limited to obtaining pre-authorization from transportation brokers for ambulance, wheelchair and ambulatory transports; access and maintain awareness of the broker manifests and communicate changes and assignments with all transportation providers; schedule and assist with scheduling future transports with Valley Medical Transport; follow-up with referrals to ensure completion of the transport; facilitate all aspects of the transport to include relaying specific information such as pick-up and drop-off location and bed allocation/placement.
<br>
<br>
The Transport Authorization Specialist is expected to develop strong professional relationships with each transportation broker to streamline the transportation process for beneficiaries and the referrals; this includes providing area and service familiarization to the routers of the transportation broker. Identifying and contacting the correct transportation broker, based on the insurance plan administering the benefit, is key to providing a high reliability service to the patient and referrals. Must have knowledge of payment responsibility by service request. A close working relationship with Valley Medical Transport, transfer nurses and operators within the Valley Health Patient Logistics Center is required.
<br>
<br>
Other potential duties include phone triaging of calls into the PLC, collection of faxes related to patient information, working with all teams in a collaborative effort to assist in the improvement of system wide capacity management. Performs related responsibilities as required or directed.
<br>
<br>
<b>Education
</b><br>
High School Diploma or GED required.
<br>
<br>
<b>Experience
</b><br>
5 Years experience in health care environment preferred.<br>
</p><p><br>
3 Years supervisory experience preferred.
<br>
<br>
<b>Certification &amp; Licensures
</b><br>
Valid and clean driver's license required.
<br>
<br>
<b>Qualifications
</b><br>
Ability to submit to periodic drug screenings required.
<br>
<br>
Professional appearance and pleasant personality required.
<br>
<br>
Ability to communicate verbally required.
<br>
<br>
Ability to maintain written and electronic records required.
<br>
<br>
Ability to utilize computer-based scheduling software required.
<br>
<br>
Ability to communicate clearly with all stakeholders in patient transportation logistics.
<br>
<br>
Ability to maintain a customer service-oriented approach to tasks.
<br>
<br>
Must be familiar with ambulance, wheelchair van and ambulatory transportation vehicle capabilities.
<br>
<br>
Awareness of geographical issues relating to time and distance between facilities.
</p><p></p><h1 class="jobSectionHeader"><b>Benefits
</b></h1><p></p><p>At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
</p><ul><li>A Zero-Deductible Health Plan
</li><li>Dental and vision insurance
</li><li>Generous Paid Time Off
</li><li>Tuition Assistance
</li><li>Retirement Savings Match
</li><li>A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
</li><li>Membership to Healthy U: An Incentive-Based Wellness Program
</li></ul><p></p><p>Valley Health also offers a health savings account &amp; flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.
</p><p></p><p>To see the full scale of what we offer, visit valleyhealthbenefits.com .</p></div>

Transport Authorization Specialist

Tanana Chiefs Conference

<div></div><div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div></div><div></div><div><div><div><div><div><div><div><p><b><br>
Job Title</b></p><div></div><div> Patient Transport Specialist</div></div><br>
<br>
<div></div><div><p><b>
Location</b></p><div></div><div> Fairbanks, AK, US</div></div><br>
<br>
<div></div><div><p><b>
Organization Name</b></p><div></div><div> Health Services</div></div><br>
<br>
<div></div><div><p><b>
Job Summary</b></p></div><div></div><div><div><p><b><br>
Job Summary:</b> Job incumbent performs patient transportation services to and from specified route locations. Job incumbent also performs expedition duties for CAIHC Pharmacy and Laboratory between specified Air Freight locations. Job incumbent will be highly visible in the clinic assisting patients and or families having difficulty navigating the healthcare systems.</p><p><i>
Adhere to the TCC Ch'eghwtsen' model of service and guiding principle which requires providing timely and effective service along with the ability to interact with others in a way that inspires trust and demonstrates respect, compassion and empathy.</i></p></div></div><div></div><div><p><b><br>
Essential Functions</b></p></div><div></div><div><div><p><b><br>
Essential Functions:</b> <i>This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbent(s).</i>
</p><p><b>Representative Duties:</b> Under direct supervision of the Lead Patient Transport Specialist,</p><p>
The Patient Transport Specialist works closely with the Shuttle Team and primarily focuses on meeting the transportation needs of the elders, patients, and families at Tanana Chiefs Conference. This position also assists with other transports/duties as assigned by the Lead Patient Transport Specialist.
</p><p>1. Patient shuttle driver responsibilities are to provide an efficient daily operation of transportation that is safe, timely and courteous on a daily basis.</p><p>
2. Assists patients in giving directions and information regarding the programs and services available at CAIHC/TCC.</p><p>
3. Provides customer services to patients in need of transportation to CAIHC/TCC.</p><p>
4. Provides passenger information, assisting elderly, handicapped and medically impaired passengers in boarding and disembarking as needed.</p><p>
5. Provides transportation to various Fairbanks airport locations for patient post - medical appointments. Shuttle services also provides &quot;at call pick up transportation&quot; for immediate departure for ANMC.
</p><p>6. Assists patients needing to be picked up and brought to CAIHC Pharmacy for medication after receiving call from FMH discharge nurse. Other services provided are &quot;being on standby&quot; while waiting for client to pick up pharmacy medication before the shuttle provides patient delivery to the Willow House or temporary lodging.
</p><p>7. Assists with the communications between the client and the medical registration staff.</p><p>
8. Greets and welcomes patients / visitors to the clinic in a helpful friendly manner, while providing patient shuttle services.</p><p>
9. Acts as a liaison in communicating patients' concerns regarding &quot;care of services&quot;.</p><p>
10. Develops, manages and maintains a good working relationship with clinical and administrative staffing.</p><p>
11. A daily log book will be filled out and documented for the amount of shuttle service riders that utilize the service on a daily basis. The daily log book will include, fuel being used by the GSA Credit Card at time of fill up and general maintenance. All receipts are to be kept and available for review.
</p><p>12. Performs preventative maintenance and cleaning functions on vehicles. Also schedules required professional maintenance and repairs as needed at GSA or Warranty service location.</p><p>
13. Secures laboratory samples from CAIHC to and from different airport locations with extreme caution in a timely delivery. At times, CAIHC Laboratory requires immediate delivery to Quest Lab for blood workup labeled STAT.
</p><p>14. Delivers pharmaceutical packages to and from different airport location with extreme caution in a timely manner. At times, medication needs to be delivered to an outbound flight in a timely manner.</p><p>
15. Picks up daily cash funds from the Cashier Department and delivery to the business office.</p><p><b>
Other Responsibilities:</b></p><p>
1. Perform other job-related duties as assigned.</p></div></div><div></div><div><p><b><br>
Minimum Qualifications</b></p></div><div></div><div><div><p><b><br>
Minimum Qualifications:</b>
</p><p>1. High school diploma or GED equivalent.</p><p>
2. Maintain valid State of Alaska driver's license.</p><p>
3. Must pass background check pursuant to federal Indian Child Protection and Family Violence Prevention Act requirements.</p><p>
4. Must maintain a current CPR card or within six months of hire.
</p><p><b>Knowledge, Skills and Abilities:</b></p><p>
1. Ability to operate vehicles safely and skillfully in extreme climatic conditions. Skill in maneuvering vehicle though traffic and into tight places to accomplish loading and unloading of passengers, luggage, and shipment boxes or packages.</p><p>
2. Knowledge of applicable traffic laws, ordinances, rules and regulations, use of equipment, operator care and maintenance of company owned vehicles.
</p><p>3. Ability to understand and carry out oral and written instructions and to work independently and multi-task in the performance of job duties. Good verbal and interpersonal skills.</p><p>
4. Must have computer skills and the ability to operate standard office equipment.
</p><p><b>Supervision:</b> This position has no supervisory responsibilities.</p></div></div><div></div><div><p><b><br>
Supervision</b></p></div><br>
<br>
<div></div><div><div><b>
 Physical demands:</b> Job incumbent must be able to lift, carry and push weight from fifty to one-hundred pounds in the transport of patient luggage, pharmacy and laboratory packages.</div></div><br>
<br>
<div></div><div><p><b>
Summation</b></p></div><br>
<br>
<div></div><div><div><b>
 Summation:</b> This position has high visibility with employees and outside vendors which requires strong customer skills. In addition, as Patient Transport Specialist, incumbent will be exposed to clinical settings and frequent exposure to patients that may have communicable diseases, including potential COVID positive interactions.</div></div></div></div></div></div></div></div></div><div></div>

Patient Transport Specialist

Crothall Healthcare

<p></p><div><ul><li>We are hiring immediately for a full time <b>DISPATCHER </b>position.</li><li><b>
Location</b>: Medstar Georgetown University Hospital - 3800 Reservoir Road Northwest, Washington, DC 20007. <i>Note: online applications accepted </i><i>only</i><i>.</i></li><li><b>
Schedule</b>: Full time schedule. Monday - Friday, 7:00 am - 3:30 pm. Further details upon interview.</li><li><b>
Requirement</b>: Prior customer service and Microsoft teams experience preferred.</li><li><b>
Pay Range: </b>$21.00 per hour to $22.00 per hour.</li></ul><p></p><p><b><br>
Make a difference in the lives of people, your community, and yourself. </b>At Crothall Healthcare, a Compass Healthcare company, you&rsquo;ll join a culture built on caring for people and creating a true sense of belonging. Our careers are filled with purpose and empower you to transform healthcare experiences while building lasting relationships.</p><p>
Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of which are ranked among the nation&rsquo;s top hospitals. With nearly 30,000 team members, we hold ourselves to high standards of detail, safety, and excellence. We empower and uplift each other by working together, take responsibility for doing the right thing, and believe there is no limit to our potential when we grow together across Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing.</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2></div><div><p><br>
<b>
Summary: </b>Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests.
<br>
<br>
<b>Essential Duties and Responsibilities:
</b></p><ul><li>Provides quality customer service to customers by providing one-on-one attention to detail.
</li><li>Understands and applies knowledge of basic patient transport concepts, infection control practices and proper body mechanics.
</li><li>Determines, explains and develops dispatcher logic and transporter activities. Transports patients when necessary.
</li><li>Directs the activity of the transport function and transporters, ensuring timely completion of tasks. Monitors procedures related to availability and completion task, and follows up on issues related to service and operations.
</li><li>Ensures requests have been addressed in an efficient, timely manner according to current departmental standards, priorities and patient appointments.
</li><li>Serves as a liaison between Patient Transportation and other departments.
</li><li>Assigns, collects and distributes pagers. Monitors daily sign-in/out procedures.
</li><li>Develops and promotes positive customer service relationships with patients, patient family members, visitors and staff. Ensures accurate, timely dispatch of transport requests. Ensures maximum staff productivity.
</li><li>Resolves problems related to patient, visitor, staff or employee complaints. Recommends solutions for ongoing or recurring issues.
</li><li>Performs other duties as assigned.
</li></ul></div></div></div><p><b>BENEFITS FOR OUR TEAM MEMBERS</b></p><ul><li><b>
Full-time and part-time positions</b> are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program</li><li><b>
Full-time positions also offer</b> the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)</li></ul><p><i>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. </i><i>For positions in Washington State, Maryland, or to be performed Remotely,</i><i> click here</i><i> </i><i>or copy/paste the link below for paid time off benefits information.</i></p><p><i>
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf</i></p><p>
Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.</p><p><br>
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.</p><p>
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/</p><p>
Applications are accepted on an ongoing basis.</p><p>
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.</p><p>
Crothall maintains a drug-free workplace.</p></div>

DISPATCHER (FULL TIME)

UPMC

<div><div><p>The Emergency Department at <b>UPMC Williamsport</b> is hiring a <b>Patient &amp; Family Concierge- Senior</b> to join our dedicated team!</p><p><b>
Department:</b> Emergency Department<br>
<b>Status:</b> Full-Time<br>
<b>Schedule:</b> Evenings/Nights<br>
<b>Hours:</b> 7:00 PM &ndash; 7:00 AM
<br>
<b>Includes:</b> Every other weekend &amp; rotating holidays</p><p><b>
**Final candidates will be selected for a job title within the career ladder that reflects level of education, experience and manager discretion at time of offer.**</b></p><p><b>
Purpose:</b><br>
The Patient &amp; Family Concierge, Senior is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the Concierge, Senior is to create and deliver a top-notch experience for patients, visitors, and colleagues. The Concierge, Senior will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the Concierge, Senior may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, supply and equipment management, and administrative support. Above all, the Concierge, Senior will remain focused on patient and guest satisfaction and quality of care from first to last impression.<br>
<br>
<b>Responsibilities:</b><br>
</p><ul><li>Destination Coordination: Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination.?Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies.?Issues courtesy parking discounts and free passes when appropriate. Issues patient scooters to patients and visitors as needed.?Assists with parking cashier functions and validates patient parking. Establishes tracking of patient belongings upon admission.</li><li>
Environmental Services: Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures.?Replenishes supplies as needed. Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor.</li><li>
Dietary Services: Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements.?Maintains food safety and quality by applying HACCP principles throughout service.?Adheres to department procedures regarding the operation of all food service equipment.?Performs sanitation in accordance with departmental procedures and health department guidelines.?Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. Delivers other nourishments to patients upon request. Follows all safety and sanitation regulations.</li><li>
Transportation Services: Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. Performs inspections and disinfecting procedures on transportation equipment utilized by the department.?Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department.?Reports the status of transportation activities and abnormal activities to a supervisor. Enters requests for equipment repairs into the online portal as maintenance issues are identified. Inspects and disinfects transportation equipment.</li><li>
Supply &amp; Equipment Management: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge, order unit supplies (office supplies, etc.), MD consults.</li><li>
Administrative Support: Completes department administrative functions. Coordinates patient tests and procedures, scheduling patient transports, and completing errands. Responds to telephone calls, providing courteous service to all internal and external callers. Orders and maintains CyraCom equipment. Prints report sheets. Assign Responder 5 and phones. Build and maintains patient charts. Files papers to patient chart. Manages auto-print reports, including OR schedule. Updates Bedboards per unit standards and communicates changes to appropriate staff as needed. Enters and communicates physician orders timely and accurately. Places work order or otherwise contacts Biotronics for malfunctioning equipment. Prints chart copy upon request. Completes patient admissions, discharges, and transfers through electronic health record. Orders parking passes and cashier functions on demand. Requests transport in teletracking, prints ticket to ride. Records transportation data. Checks crash carts including fire equipment and defibrillators as appropriate. Distributes patient and unit mail. Performs unit audits as directed. Initiates quiet time or monitors noise levels.</li><li>
General:Answers unit phones and transfers to appropriate staff Responds to call lights under Nursing Assistant/PCT direction Interacts and socializes with patients and assesses patient needs Rounds hourly to ensure all areas of responsibility are met satisfactorily. Prints and distributes daily plans of care Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed Depending upon unit, may maintain resources like pamphlets, department contacts, etc. Depending upon unit, may complete DOH POC audits, hand hygiene audits, TJC environment tracers, and updating both patient &amp; non-patient facing department bulletin boards.Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.? Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. Access to medications is limited to the distribution of the medication to the nurse.Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don?t Direct, Own Your Zone) when performing all job responsibilities. Stays informed on navigation and usability of UPMC Patient Portal; confidently and clearly communicates what patients need to know to navigate the Portal to ensure a smooth experience and continued access to health information and care services.</li><li>
Telehealth Consults and Cart Retrieval: Monitor the unit?s patient list in Epic for Telehealth Cart Task (visible in the Telehealth Cart Request column). Communicate with remote specialty provider via secure chat to coordinate timing of cart delivery. Deliver or designate a team member (PFC) to deliver, the cart to the appropriate patient room and initiate telemedicine visits at the patient?s bedside by connecting the telemedicine provider(s) to the patient via two-way audio and video technology. Once consult visit complete close worklist items in Epic. Return to storage area, plug in and decontaminate. Perform weekly testing of the Telehealth consult cart hardware and software to ensure it is functioning as expected and escalate concerns to the IT Telemedicine department</li></ul></div><div><p>
Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all timesHigh School diploma OR one year of previous job experience required in lieu of HS Diploma/GED.6 months of experience as a Patient &amp; Family Concierge or equivalentDemonstrated competency in all responsibilities of Patient &amp; Family Concierge roleInternal promotions to this level are based on the discretion of the business unit?s assessment of employee performanceCompletion of 1 annual contribution from these options: hospital/department committee participation, participation in departmental project, peer interviewer, onboarding/precepting of other Experience ConciergesAbility to follow written and verbal instructions<br>
<br>
<b>Licensure, Certifications, and Clearances:</b><br>
</p><ul><li>Act 31 Child Abuse Reporting with renewal</li><li>
Act 33 with renewal</li><li>
Act 34 with renewal</li><li>
Act 73 FBI Clearance with renewal</li></ul><p><b><br>
UPMC is an Equal Opportunity Employer/Disability/Veteran</b></p></div></div>

Patient & Family Concierge - Senior- Evenings/Nights- Emergency Dept.

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