peer support specialist

Peninsula Health Care District

Current Job Opening: allcove&trade; Peer SpecialistLocation: San Mateo, California, United StatesABOUT PENINSULA HEALTH CARE DISTRICT:Peninsula Health Care District (PHCD) is a political subdivision of the State of California, and a California Special District serving the healthcare needs of more than 200,000 mid-Peninsula residents. Founded in 1947, PHCD serves the communities of San Bruno, Millbrae, Burlingame, Hillsborough, San Mateo, and Foster City by supporting the unique health and wellness priorities of our Peninsula communities, and safeguarding access to health services, today and in the future. PHCD fulfills its commitment to the community through oversight of District assets and infrastructure, planning for future health care needs, and investing taxpayer dollars in local health-focused organizations and programs. For more information: https://peninsulahealthcaredistrict.org/ABOUT ALLCOVE:allcove&trade; https://allcove.org/ is a youth drop-in center model that has evolved from the Head Space Program in Australia and Foundry Program in British Columbia, Canada. PHCD is working closely with Stanford&rsquo;s Center for Youth Mental Health and Well Being (CYMHWB) leadership who have been instrumental in defining the model for California and successfully influencing the State of California Mental Health Services &amp; Oversight Accountability Commission (MHSOAC) to provide start up grants for five pilot centers around the State. PHCD was successful in securing one of those 4-year grants. Here is the link to the State&rsquo;s initiativelink: https://mhsoac.ca.gov/initiatives/allcove-youth-drop-in-centers/GENERAL PURPOSE:Under the direction of the allcove San Mateo leadership team, the allcove&trade; Peer Specialist engages with allcove youth, provides peer-to-peer support services, and supports outreach efforts to youth and the community, promoting visibility, access and encouraging participation in allcove.ESSENTIAL FUNCTIONS:The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the job.1. Performs initial orientation for youth (ranging in age from 12 years to 25) accessing allcove to include but not limited to: assisting with completion of forms, intake questionnaires and initial screening or assessments as needed; ensuring a welcoming, inclusive, and youth-friendly experience.2. Provides support to the youth accessing allcove by acting as youth support and mentor. This includes but is not limited to: participating in goal-setting activities; identifying opportunities for youth to learn, grow and become more confident/improve self-esteem; providing encouragement and support to access resources; sharing and discussing common experiences to develop trust and rapport, encourage and maintain a positive and optimistic outlook; communicating, representing and promoting the peer perspective within the center. Works collaboratively with volunteer Peer Associates to provide a youth-centric experience for all young people accessing the center.3. Actively engages with Youth Advisory Group members by supporting the Youth Behavioral Health Program Manager in the planning of Youth Advisory Group meetings and supporting events and outreach efforts.4. Develops effective working relationships with agencies and organizations to advocate for peer empowerment including wellness, outreach and collaboration in future events and activities.5. Assists supervisors with conducting outreach to educate community partners and peers about center services and resources available, including center tours, public presentations, or guest speaking engagements.6. Works with Communications and Marketing to provide outreach to peers in the community through presentations at schools, outreach/tabling events and activities. Collaborates with them to develop communication and marketing materials for program activities and ensures that youth and center resources are always available7. Provides support to supervisor by creating, leading and/or co-facilitating workshops and support groups.8. Responsible for completing and maintaining related records and documentation by participating in data collection.9. Exhibits clear understanding of the history, mission, and vision and serves as an ambassador of Peninsula Health District.10. Serves as a role model for the District&rsquo;s core values of stewardship, collaboration, inclusion, shared responsibility and transparency.11. Performs assigned training, duties, and other projects and work schedule as assigned.12. Must be willing to work a flexible schedule to include working until 7pm (or slightly later based on need) and occasional weekends.COMPENTENCIES:This position requires the following competencies (e.g., knowledge, skills, and abilities) in order to perform all functions of the job.LEADERSHIP COMPTENCIES:Adaptability/Flexibility. Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems. Recovers quickly from setbacks and finds alternative ways to reach goals or targets. Copes well and helps others deal with the ongoing demands of change; sees and shows others the benefits of change.Analysis &amp; Reasoning/Problem Solving. Sees underlying principles, patterns, or themes in an array of related information. Goes beyond analyzing factual information to develop a conceptual understanding of the meaning of a range of information. Breaks down problems and identifies all of their facets, including hidden or tricky aspects in collaboration with the integrated care team at allcove generates a range of solutions and courses of action with benefits, costs and risks associated with each. Thinks &lsquo;outside the box&rsquo; to find options.Communication. Effectively transfers thoughts and expresses ideas verbally in individual or group situations. Exhibits strong writing, editing, and proofreading skills. Checks for understanding of the communication by asking open-ended questions that draw out the intended audience&rsquo;s understanding.Customer Focus. Will demonstrate and model new ways of seeking support in a professional, courteous and youth-friendly manner while supporting young people receiving services at allcove. Describes customers&rsquo; business and expectations. Shows interest in, anticipates, and responds timely to customer needs. Goes beyond basic service expectations. Seeks ways to improve service delivery. Recognizes adverse customer reactions and develops better alternatives.JOB COMPETENCIES:Advocacy. Advocate effectively with others so that clients receive needed care in a timely fashion, while understanding reasonable limits. Provide information and support for individuals and communities to advocate for their own needs. Build and maintain networks of community resources and referrals. Build and maintain networks with relevant communities and issue advocacy groups.Relationship Building. Maintains an open, approachable manner and treats others fairly and respectfully. Preserves others&rsquo; dignity and shows regard for their opinions. Anticipates and recognizes the concerns of others, even if not openly expressed. Seeks to resolve confrontations and disagreements constructively. Builds rapport with external partners for mutual benefit to fulfill needs. Demonstrates a balance between building rapport and getting the work done.Self-Management. Prioritizes tasks by importance and deadline. Adjusts priorities as situations change. Focuses time and effort on key tasks. Easily transitions between tasks and picks up where left off when interrupted. Makes reasonable estimates of resource needs to achieve goals or complete projects. Uses sound methods to plan and track work, appointments, and commitments. Completes high volumes of work, keeping a rapid pace without sacrificing accuracy. Meets and exceeds deadlines efficiently.Valuing Diversity/Cultural Awareness. Sees the value of cultural, ethnic, gender, and other individual differences in people. Creates an environment of learning about, valuing, encouraging, and supporting differences. Supports fair treatment and equal opportunity for all. Listens to and objectively considers the ideas/input of others. Strives to eliminate barriers to diversity; ensures that new barriers to diversity are not built.QUALIFICATIONS GUIDELINES:Any combination equivalent to experience, education, and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:EDUCATION:Required: Associate degree in the field of social work, human services or addiction services, plus related experience working with youth and young adults with mental health and/or substance use issues or an equivalent combination of education, training and experience.Preferred: Bachelor's degree in social work, human service or addiction services. Will consider relevant work experience in lieu of formal education. Minimum of two years of experience in public health and health promotion, program development and working with young people, community partners and parents in a school-based setting in a professional or leadership role. Will consider lived experience and experience with youth engagement in lieu of school-based experience.KNOWLEDGE:Required:Excellent working knowledge of the computer, including Microsoft Office programs (e.g., Word, Excel, Outlook, PowerPoint), and ability to learn software programs and databases. Bilingual Spanish-English (oral and written) skills are required.Community outreach or success in actively engaging organizations in a program/project is required.Preferred:Strong understanding of Child and Adult Protective Services rules and regulations, HIPAA, Mandated reporting, and limits of confidentiality.SPECIAL REQUIREMENTS:<ul><li>First Aid and Cardiopulmonary Resuscitation (CPR) methods; appropriate safety precautions and procedures; simple record keeping procedures.</li><li>Must be able to successfully pass background check, tuberculosis test and drug screen.</li><li>Must have a valid Class C California driver&rsquo;s license and ability to maintain insurability under the District&rsquo;s Employee Use of Automobiles Policy</li><li>Must have completed certification for Mental Health First Aid or demonstrate a willingness to complete training upon hiring.</li></ul>PHYSICAL STANDARDS:Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.PHYSICAL AND SENSORY ELEMENTS:This position requires hearing, talking, and seeing. Specific vision abilities required by this job include close vision and the ability to adjust focus. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms. The employee uses finger dexterity in order to operate computer hardware for extended periods of time. The employee is required to constantly sit and occasionally walk and stand to access counters, work areas and files; stoop, kneel, or crouch to access or place records or files; lift and carry records and documents, typically weighing less than 20 pounds.ENVIRONMENTAL ELEMENTS:WORK ENVIRONMENT AND PHYSICAL DEMANDSEmployee works in an integrated youth health center for young people ages 12-25 and at community locations throughout San Mateo County. Some evening and weekend work may be required.EQUAL EMPLOYMNET OPPORTUNITY AND INCLUSIONPeninsula Health Care District has a deep commitment to diversity, equity, inclusion, and equal opportunity. We are committed to building a team that is representative of our community. PHCD is an equal opportunityemployer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, political affiliation, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.PHCD is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process and to perform essential job functions, of employment, please contact careers@peninsulahealthcaredistrict.org . Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format and/or using specialized equipment.COMPENSATION AND BENEFITSThis is a full-time, hourly, exempt position (40hrs/week). Yearly compensation range of:Minimum- $25 - $30/hr. In addition, Peninsula Health Care District benefits include: CalPers Pension, CalPers Health, Delta Dental Plan, VSP Vision Plan and Life Insurance as well as 10 paid holidays during the year. Accrued PTO- (eligible for at least 30 days within a year from the commencement of employment).HOW TO APPLYAll applications are held in strict confidence. Please email a thoughtful cover letter and resume outlining your interest and qualifications to careers@peninsulahealthcaredistrict.org with &ldquo;PHCD allcove Peer Specialist&rdquo; in the subject line. Application materials submitted without a cover letter will not be considered. No exceptions.Position is open until filled.###Pay: $25.00 - $30.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Ability to Relocate:<ul><li>San Mateo, CA 94403: Relocate before starting work (Required)</li></ul>Work Location: In person

Bilingual Peer Support Specialist

El Rio Community Health Center

Schedule: Varies
 Salary: $16.50 - $23.96 Depending on Qualifications
 
JOB PURPOSE: A Peer Recovery Support Specialist (PRSS) Ambassador is someone with lived experience of behavioral health and/or substance use recovery who has received specialized training on how to use their experience to help others. A PRSS works with individuals during their recovery journey, sharing skills, coaching, and providing support. A PRSS will have obtained credentialing as a PRSS from an AHCCCS approved training program. Peer support services shall be provided by a PRSS and are aimed at assisting in the creation of skills to promote long-term and sustained recovery. PRSSs providing peer support are not therapists and will need to know when and how to refer peer individuals to a therapist for support and will work as part of an integrated multi-disciplinary team. Assisting with or completing these duties, tasks, or assignments follows well-established procedures requiring some minimal independent judgment within the scope of authority and responsibility for the position.
 
A PRSS works with direct supervision and review, and any work problems involving departures from standard policies, interpretations, or procedures are reviewed with the supervisor for resolution.
 
Essential Job Functions: 
<ul>
<li>Performs and/or completes all assigned duties, tasks, responsibilities, and assignments supporting program operations within established periods; meeting established rates of performance for the quality and quantity of work for the position; demonstrating a level of quality, efficiency, and accuracy in the employee’s job performance that ensures the highest standards of excellence.</li>
<li>Maintains at all times employee and/or patient confidentiality by controlling the environment and information being disclosed only to authorized individuals ensuring compliance with all HIPAA and corporate compliance standards.</li>
<li>Understands and complies with all organizational Code of Conduct standards, Policies and Procedures, and Service Excellence requirements with all patients, visitors, employees, and internal/external clients or representatives.</li>
<li>Performs assigned duties, tasks, or assignments that supports effective peer support to patients, such as:</li>
<li>Offers support and understanding to people enrolled to the program.</li>
<li>Knowledgeable of the Behavioral Health system of care in AZ and the AHCCCS AMPM Peer and Recovery Support Service Provision Requirements.</li>
</ul>
•
 <ul>
<li>Shares personal experiences related to the recovery journey of individuals facing similar life circumstances.</li>
<li>Provides advocacy, emotional support, and help in problem-solving. Peer support services will be offered in office but primarily in the community to meet peer patients where they are at and may be offered after hours and on weekends</li>
<li>Helps to locate support services in the community that can assist in the recovery process.</li>
<li>Helps guide individuals in the development of their own recovery goals.</li>
<li>Encourages communication with the multidisciplinary integrated treatment team.</li>
<li>Works with the multidisciplinary integrated treatment team members in a manner that supports the recovery goals of patients.</li>
<li>Participates in bi-weekly clinical supervision.</li>
<li>Facilitates peer groups and/or classes.</li>
<li>Engages with newly diagnosed patients to offer support and help them navigate the system.</li>
<li>Serves as a treatment team member and participates in team meetings.</li>
<li>Works closely with the Behavioral Health Leadership Team</li>
<li>Demonstrates an exceptional level of customer service; answers and responds to all incoming calls, emails, and inquiries in a timely and effective manner, respond to requests for support providing general information in response to inquiries.</li>
<li>Identifies and reports any safety hazard, or potential hazard, by immediately notifying supervisory staff and communicating the hazard, thereby ensuring that El Rio Health provides safe and high-quality services for all patients and visitors.</li>
<li>Demonstrates an understanding of and proficiency with the application of all Joint Commission Accreditation standards and reporting requirements applicable to a PRSS.</li>
<li>As a team player demonstrates self-initiative by being able to communicate effectively in order to assist patients, co-workers, and others while maintaining and enhancing a respectful and positive attitude in the work environment.</li>
<li>Ability to function as a role model in the use of healthy coping and self-help skills.</li>
<li>Ability to listen and provide emotional support.</li>
<li>Willingness to share personal stories and experiences in an effort to establish the peer relationship and support the recovery process.</li>
<li>Demonstrates effective performance as an advocate for others.</li>
<li>Serves at all times as a positive and effective employee.</li>
<li>Communicates effectively through written, verbal, and interpersonal skills as applied when interacting with patients, family members, co-workers, or agency representatives; successfully conveying and exchanging information in a positive manner.</li>
<li>Participates in a learning environment by being willing to learn from other employees, gaining new skills and knowledge to enhance and improve the quality of service provided to peers and patients.</li>
<li>In support of the Mission and Vision of El Rio Community Health Center, when associated with and/or identifiable as an employee of El Rio Community Health Center employees will at all times represent themselves as a professional role model of El Rio, serving as a positive informational resource for peer members of the community.</li>
<li>In accordance with policies and procedures ensure that documentation of hours worked is completed accurately, as well as signed-off/approved in a timely manner.</li>
<li>PRSS will be required to complete a minimum of four hours of continuing education and ongoing training relevant to peer support each year.</li>
<li>Must complete El Rio Health and RBHA employee trainings in a timely manner including but not limited to:</li>
<li>Client Rights</li>
<li>Customer Service</li>
<li>Ethical Principles</li>
<li>Covered Services</li>
<li>Cultural Competency</li>
<li>HIPAA and Confidentiality</li>
<li>Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position.</li>
<li>Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards.</li>
</ul>
Minimum Education and Experience: 
<ul>
<li>A High School Diploma or G.E.D</li>
<li>Two (2) years experience in the provision of delivering peer support services with lived experiences of recovery.</li>
</ul>
If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job.
 
Required Licenses, Certifications, and Registrations: 
<ul>
<li>Credentialed as a PRSS from an AHCCCS approved training program.</li>
<li>Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must comply with Arizona vehicle insurance requirements.</li>
</ul>
Preferred Education, Experience, Skills, Abilities: 
<ul>
<li>Bachelor’s degree in a behavioral health related field.</li>
<li>Five (5) years of experience in the provision of delivering peer support services.</li>
<li>Bilingual (English/Spanish) with the ability to speak, read and write in both languages</li>
</ul>
Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job.
 El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.
 El Rio Health requires all AZ employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. New hires and transfers must submit their fingerprint clearance card or fingerprint receipt before their hire date or transfer date. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after the new employee hire date or transfer date.
 All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045).
 All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive.
 El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.

Peer Recovery Support Specialist - Congress - BH Services Case Manager

Liberty Resources, Inc.

We are searching for a passionate and motivated Peer Specialist to work in our Oswego Crisis Residence Program.
 
Liberty Resources has 4 Crisis Residence locations with 3-8 beds in Syracuse, Oneida, Oswego, and Auburn. The respite homes are community based residential programs that provide a therapeutic environment for adults experiencing a mental health crisis. The program provides Peer Support Services utilizing individuals with a history of lived experience with mental health challenges and a willingness to share their story as well as Crisis Support Staff who have extensive experience in the field. The staff provides services including but not limited to health and wellness coaching, reoccurrence prevention planning, wellness activities, family support, conflict resolution, and referrals and linkage services. The goal is to stabilize crisis to support a guest’s safe return to their community and to provide preventive measures for reducing un-necessary emergency department visits and hospitalizations.
 
Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.
 
What We Offer: 
<ul>
<li>Home like setting</li>
<li>Relaxed atmosphere</li>
<li>Variety of work hours</li>
<li>Mentorship/Entry level experience with ability for growth in the agency</li>
<li>Offers Peer Certification hours</li>
</ul>
Peer Specialist Position Summary: 
The Peer Support Specialist provides support to individuals enrolled in Supportive Crisis Residence who are experiencing challenges in daily life that create risk for an escalation of symptoms that cannot be managed in the individual’s home and community environment. Through the use of Recovery Oriented Services, Harm Reduction, Trauma-Informed Care, Motivational Interviewing and Intentional Peer Support, the Peer Support Specialist will provide guests recovery support, health and wellness coaching, reoccurrence prevention planning, wellness activities, family support, conflict resolution, and any other responsibilities related to the operations of a Supportive Crisis Residence.
 
Peer Specialist Job Responsibilities: 
<ul>
<li>Provide required services to guests enrolled in the Supportive Crisis Residence as outlined in 14 NYCRR XIII Part 589, including: assistance in personal care and activities of daily living, peer support, engagement, safety planning, integration of direct care and support services, case management, medication management, and medication monitoring.</li>
<li>Provide peer support in fidelity with the Peer and Recovery-Oriented models of support.</li>
<li>Provide any needed crisis intervention, teach individuals to look at crisis differently and utilize wellness tools to prevent future crises or to decrease the intensity of personal crisis.</li>
<li>Work closely with Health Homes, hospitals and treatment providers through a person centered/self-directed approach to develop an integrated plan of care including mental health, physical health, substance use services, and community supports necessary for individuals to succeed in the community.</li>
<li>Provide advocacy, peer support, referral and linkage services for program guests as needed.</li>
<li>Provide coverage for the program as reflected in staffing plan, including overnights as required.</li>
<li>Completes all required documentation, such as Individual Service Plan, Social Determinants of Health Assessment, Strengths and Needs Assessment, Safety Planning, Daily Progress Notes, and Discharge Summary in timelines in accordance with program standards.</li>
</ul>
Peer Specialist Qualifications: 
<ul>
<li>Work experience in a behavioral health or related setting, preferably using the recovery model with one to two years of personal recovery experience is preferred.</li>
<li>Have personal experience as a recipient of mental health services with a willingness to share personal, practical experience, knowledge, and first-hand insight to benefit program guests.</li>
<li>Certified by the Office of Mental Health (OMH) as a Certified Peer Specialist or willing to complete the certification process within six months of employment.</li>
<li>Minimum of high school diploma or equivalent (GED).</li>
<li>A respect for, compassion and high level of comfort around people experiencing psychiatric crisis.</li>
<li>Ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recovery.</li>
</ul>
Peer Specialist Required Skills and Abilities: 
<ul>
<li>The ability to understand, support and operate from a strength-based recovery-oriented model; display professionalism in all settings; recognize the importance and benefits of relationship-building and collaborating with other service providers;</li>
<li>The ability to solve complex problems using creative solutions and act consistently in a manner that demonstrates dignity and respect for peers,</li>
<li>The ability to de-escalate in times of crisis</li>
</ul>
Hours: Evenings, Weekends, and Overnights
 Pay Rate: $20-$24/hour depending on certification status
 
Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.
 
Welcome to Wholehearted Health!
 
Liberty Resources is an Equal Opportunity Employer.

Peer Specialist

Arkansas Crisis Center

AR Teen Connect Youth Specialist (Part-Time)Arkansas Crisis Center Bentonville, ArkansasPay: $20/hour Hours: 15 &ndash;20 hours/week | 4:00 pm &ndash; 10:00 pmMake a Difference When It Matters MostArkansas Crisis Center provides compassionate, confidential support to individuals experiencing emotional distress, mental health challenges, and suicidal crisis. As part of the 988 Suicide &amp; Crisis Lifeline, we ensure Arkansans have someone to turn to 24/7.If you are calm under pressure, compassionate, motivated by meaningful work, and are passionate about youth mental health we encourage you to apply.What You&rsquo;ll Do<ul><li>Provide support to Peer Support Specialist answering AR Teen Connect </li><li>Monitor contacts to AR Teen Connect</li><li>Provide AR Teen Connect Curriculum training to Peer Support Specialists </li><li>Support volunteers with reporting requirements for AR Teen Connect </li><li>Participate in Youth Advisory Council Meetings </li><li>Provide quality improvement and maintain accurate, timely, and thorough documentation in accordance with organizational standards </li><li>Provide empathetic, nonjudgmental support using trauma-informed and person-centered approaches to youth </li><li>Maintain high level of professionalism with Peer Support Specialist volunteers </li></ul>What We&rsquo;re Looking For✔ Empathy and emotional intelligence✔ Cultural humility and respect for diverse lived experiences✔ Ability to support individuals across cultures, identities, and life experiences✔ Sound judgment and ethical decision-making✔ Ability to manage stress and maintain professional boundaries✔ Adaptability and teamwork in a fast-paced environment✔ Ability to positively mentor and support youthMinimum Qualifications<ul><li>Bachelor's Degree in a related social sciences field</li><li>Must be available to regularly work from our Bentonville office between the hours of 4:00 pm - 10:00 pm.</li><li>Ability to maintain strict confidentiality and handle sensitive information appropriately</li><li>Strong verbal and written communication skills</li><li>Ability to remain calm, focused, and compassionate in high-stress situations</li><li>Experience working with youth, including having the ability to establish rapport and mentor youth.</li><li>Ability to mentor youth</li></ul>Preferred Qualifications<ul><li>Education or experience in public health, social work, psychology, counseling, human services, or related field</li><li>Experience supporting individuals in crisis or working with vulnerable populations</li><li>Knowledge of suicide prevention, trauma-informed care, or crisis intervention practices</li><li>Familiarity with Arkansas resources and service systems</li><li>Bilingual skills or lived experience navigating mental health systems</li><li>Crisis Intervention Experience preferred and ability to attend Arkansas Crisis Center Trainings and an Applied Suicide Intervention Skills Training (ASIST).</li></ul>Training &amp; Support✔ Paid training provided✔ ASIST or equivalent suicide intervention training✔ Ongoing coaching and supervision✔ Supportive team environment focused on staff wellness✔ Continuing education and skill development opportunitiesWhy Work With Us<ul><li>Meaningful, life-saving work</li><li>Supportive and mission-driven team</li><li>Opportunities for growth and additional hours</li><li>Be a part of improving youth mental health across Arkansas</li></ul>Arkansas Crisis Center is an equal opportunity employer committed to fostering an inclusive and respectful workplace. Applicants from diverse backgrounds and lived experiences are encouraged to apply.Job Type: Part-timePay: From $20.00 per hourExperience:<ul><li>Mentoring Youth: 1 year (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

AR Teen Connect Youth Specialist

Jasmine Road

Title : Outreach Program SpecialistReports to : VP of Programs and OperationsCompensation : $44,000/yearThe mission of Jasmine Road and Jasmine Kitchen is to provide a path to healing andeconomic opportunity for women survivors of sex trafficking, prostitution, and addiction.Key Responsibilities● Managing the Jasmine Road applicant experience, including data entry, applicant and referral source communication, making referrals to outside agencies, and helping women through the admission process● Offering affirmative, trauma-informed, peer-style support to our service population● Facilitating a weekly therapeutic group for incarcerated survivors at Greenville County Detention Center and a weekly therapeutic group for residents of the Jasmine Road program● Providing case management, resource navigation, and support for graduates of the Jasmine Road residential program, including residents of our transitional apartment program● Supporting residential program operations by providing transportation services for resident appointments, meetings, and groups● Timely, accurate documentation of services including graduate support, applications, applicant contact, and jail program participationRequirements● Ability to thrive on an energetic direct services team where excellence is the standard● Experience connecting with and supporting people who have experienced addiction and/or commercial sexual exploitation● Working knowledge of best practices for trauma-informed care● At least 3 years experience in professional peer support or social work● Educational background in human services, social work, psychology, or other relevant study. Bachelor's degree preferred.● If LEE (lived experience expert), at least 3 years of continuous abstinence from drugs and alcohol● Excellent communication skills, both written and oral● Strong case management skills, including organization, resource navigation, attention to detail, and documentation● Applicants must be able to pass a criminal background check. This role includes outreach inside detention centers, which require staff and volunteers to have no criminal record for facility accessBenefits● Paid time off● Health insurance program● 401K● Daily employee lunches from Jasmine Kitchen● Professional development and trainingWe are an equal opportunity employer and consider all qualified applicants without regard to protected characteristics under applicable law.Please email resume and cover letter to mandy@jasmineroad.org. Candidates without cover letters will not be considered.Pay: $44,000.00 per yearBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Outreach Program Specialist

Peer Washington

Title: Outreach Navigator - Recovery Navigator Program - NorthPart/Full Time: Full TimeHourly/Salary: HourlyPay Scale: $29.09 - $32.10/hr.Reports to: Program DirectorSupervisory role: NoCandidates who identify with one or more of the following are STRONGLY encouraged to apply: ● Individuals with lived experience in mental health and/or substance abuse ● BIPOC identified individuals● LGBTQIA+ identified individuals● VeteransPurpose/Vision/MissionPeer Washington's purpose is to provide peer emotional support and development services to:● Washington state residents impacted by temporary or chronic addiction, mental health and/or HIV/AIDS, or other sexually transmitted diseases.● Target disparately impacted communities through site expansion operated as a DBA of Peer Washington named for location and guided by a charter identifying the target community served.● Maintain safe space for members identified as lesbian, gay, bisexual, transgender, gender non-conforming, or other sexual minorities at all our locations regardless of the target community.● Services shall be open to any person impacted by addiction, mental health, or HIV/AIDS; however, outreach for each site will be directed toward the community identified in the site charter.● Our work is done in a spirit of safety, trust, inclusiveness, and celebration of individual differences.Peer Washington envisions a community of peers connected by shared experience in compassionate support of one another.General Summary &ndash; Recovery Navigator Program The Recovery Navigator Program provides peer support services to adults who intersect with law enforcement related to simple drug possession and/or have frequent contact with the criminal legal system because of unmet behavioral healthcare needs. The role of the Outreach Navigator is to meet potential participants in the field and discuss the opportunities to engage in recovery through this program. This may or may not involve a handoff from local law enforcement. The Outreach Navigator will provide trauma-informed peer support leveraging motivational interviewing skills to assist individuals in determining what their intrinsic needs are related to addiction recovery, provide resource connections when appropriate, and offer participant hand-off to a Recovery Navigator for long term peer support services.Primary Responsibilities ● Work predominantly in the field as the first contact with potential participants.● Provide in-the-field resources and referrals and limited peer coaching support.● Ensure participants are aware of program resources and services available to them and how participation in this program could potentially impact their involvement in the justice system.● Understand and ensure the Recovery Navigator Uniform Program Standards are met.● Support de-escalation and stabilization of participants when necessary and establish appropriate relationships with crisis services.● Provide information on a timely basis and in a usable form to others who need to act on it.● Ensures that applicable procedures are followed, and that clear, detailed records are kept.● Provide participants with a warm handoff to a Recovery Navigator.● Work with, and become knowledgeable about, representatives across systems that impact participants including the healthcare system, the behavioral health system, and the criminal justice system, etc.● Understand and utilize best practices with progressive engagement, trauma informed care, motivational interviewing, and other necessary skills suited to engaging potential program participants.● Maintain clear communication with law enforcement and partner agencies.● Attend all ongoing training programs offered to enhance the effectiveness of the role.● Follow up with program participants in the community when there is an indication of disengagement.● Support new guidelines, best practices, client tracking, and expectations in the development and application of this position.Required Qualifications● Must identify as someone in recovery from substance use and/or mental health challenges and in remission for at least one year.● Ability to work any day of the week including evenings, weekends, and holidays.● Have an understanding of and the willingness to support many different paths to recovery, including harm reduction models.● Must have excellent organizational, documenting, communication, and program development skills.● Ability to travel to all parts of the King County region including locations where unhoused people are residing.● Ability to be an active listener by asking questions and reflecting on what is being said.● Technologically proficient, ability to use computers: Microsoft Office Products, Customer Relationship Management (CRM) software, etc.● Ability to work both independently and under supervision.● Ability to manage time effectively.● Ability to work with diverse populations and law enforcement officers.● Have a current Washington State driver&rsquo;s license, a good driving record, and the ability to travel within King County.Preferred Qualifications● Lived experience with being unhoused, the criminal legal system, the mental health system, and/or other relevant systems that impact program participants.● A minimum of two years of experience in work related to peer support or outreach services to those impacted by behavioral health challenges.● Established relationships with local community-based organizations, local government/courts, and/or law enforcement agencies.● Spanish language skills.● High school diploma or equivalent is preferred.Additional Responsibilities This posting is not intended to be an exhaustive list of responsibilities. In addition to the responsibilities listed above, the Outreach Navigator will be responsible for any additional tasks that are assigned by the Program Director.Additional Compensation● Starting wage $29.09 - $32.10/hr DOE.● Paid Vacation Time &ndash; 3 weeks per year, accrued at 4.615hrs per biweekly pay period, 120-hour maximum annual carryover.● Paid Sick Time &ndash; 80 Hours per year, accrued at 3.077hrs per biweekly pay period, 480-hour maximum annual carryover.● One Personal Day if hired before June 8, 2026. Three Personal Days per quarter thereafter. Personal days do not carry over from year to year, have no monetary value, and are forfeited upon employment separation.● Medical, Dental, Vision, Life, AD&amp;D, and Long-Term Disability; employee premiums covered by employer at 100% for employees.● Simple IRA through Charles Schwab with an employer match of up to 3%● Employee Assistance Program through Mutual of Omaha● Peer Washington covers the employee portion of Washington Unemployment and Paid Family Medical Leave at 100%.If you are interested in applying for this position, please submit a cover letter and resume.Pay: $29.09 - $32.10 per hourBenefits:<ul><li>Bereavement leave</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Outreach Navigator - Recovery Navigator Program - North

La Familia

<div>Except in the case of an undue hardship, La Familia provides reasonable accommodations to persons with disabilities when the accommodations are necessary to enable the persons to perform the essential functions of the job. The Agency also provides reasonable accommodations when necessary based on religious needs. Individuals requiring workplace accommodations must discuss their needs with La Familia Human Resources. Individuals seeking accommodations for disabilities are typically required to provide medical documentation supporting the existence of a disability, the need for the accommodation, and what workplace modifications will enable the employee to perform the essential functions of the job.
POSITION OVERVIEW:
The Case Manager in the Working Wellness Program works collaboratively with our Employment Specialist, Peer Support Specialist, and Clinician to provide case management, mental health services, and employment support services based on the IPS model. The Case Manager is responsible for supporting intakes, assessments, employment services, and ensuring effective client engagement from referral to discharge. This is an action-oriented, community-based program that aims to support clients to find meaningful employment that speaks to their interests and skills, while also addressing mental health needs so that clients can thrive. 
This role will uphold and champion the agency&rsquo;s mission, vision, and values and contribute to a collaborative and inclusive work culture.
This position is covered under the SEIU 1021 Collective Bargaining Agreement. In addition to the established base pay, members will receive negotiated annual increases as follows:<ul><li>
January 2027: 3% base pay increase</li></ul>
Future increases will be subject to the terms of the collective bargaining agreement.
Essential Job Functions and Responsibilities:<ul><li>
Perform regular assessments of clients' needs in areas such as: housing, counseling, coordination of services, social relationships, family relationships, job skills, symptom management, navigating entitlement programs, budgeting, and other related areas.</li><li>
Provide case management duties for clients and connect them to various resources as necessary, including, but not limited to, assisting clients in finding housing, mental health services, resources to address food insecurity, childcare, and other supports. Support the team in meaningfully engaging with all clients a minimum of 2 times a month.</li><li>
Provide employment services to clients based on the IPS model, including conducting employer contacts with or on behalf of clients.</li><li>
Provide services in the field at least 50% of the time, including at various institutional settings and locations in the community, as necessary.</li><li>
Develop individualized care plans for clients in collaboration with the team.</li><li>
Provide services related to supporting mental health and skill building to support client&rsquo;s increased functioning.</li><li>
Collaborate with the Program Supervisor in facilitating weekly team meetings where client cases are reviewed and where the team provides updates and feedback to one another.</li><li>
In collaboration with the Program Supervisor, support team in planning and collaborating in coordination of care and services to a caseload of 50+ clients, including updating and reviewing electronic records to inform client engagement.</li><li>
Collaborate with Lead Clinician and team in planning and facilitating workshops and outreach activities to the community</li><li>
Provide feedback to Program Supervisor about program needs and morale; assist Working Wellness staff to troubleshoot and problem-solve client and program operational needs and concerns to ensure quality service delivery</li><li>
Provide culturally responsive, strengths-based, and client-centered supports and advocacy.</li><li>
Consistently collaborate with mental health and other social service professionals in various institutional capacities and settings to initiate, refer, and follow-up with services in conjunction with or on behalf of clients.</li><li>
Consistently write case notes and documentation regarding services rendered in a timely manner and in compliance with standards of care of La Familia.</li><li>
Consistently meet productivity and client contact hour&rsquo;s requirements in compliance with programming and standards of care of Working Wellness.</li><li>
Consistently attend weekly meetings of Working Wellness Staff Meetings/Group Supervision; weekly meetings of individual supervision with the Program Supervisor; monthly ACBHCS meetings; and other meetings or trainings relevant for community or professional stakeholder purposes or professional development, team meetings, trainings, and presentations as needed.</li><li>
Maintain client confidentiality and charts in compliance with Health Insurance Portability and Accountability Act (HIPAA)</li><li>
Comply with all agency&rsquo;s policies and procedures.</li><li>
Support agency-wide Quality Improvement efforts.</li><li>
Demonstrate a capacity and commitment to provide services to diverse clientele, families, and populations in regards to race; class; gender; sexuality; disability; age; immigration/citizenship status; religion/spirituality; and other social statuses..</li><li>
Participate in peer-to-peer learning by being available for occasional job shadowing.</li></ul>
Other<ul><li>
Attend trainings and participate in events relevant to key responsibilities, including IPS trainings and county IPS meetings.</li><li>
Track and regularly report on key metrics for responsible function areas</li><li>
Leads and collaborate on special projects related to agency objectives as appropriate</li></ul>
CORE COMPETENCIES:
Leading the self:<ul><li>
Demonstrates ethics and integrity</li><li>
Displays drive and purpose</li><li>
Manages self and adapts to change</li><li>
Exhibiting leadership stature</li><li>
Practice self-awareness and continuous learning</li></ul>
INCLUSION, RESPECT, AND COLLABORATION:<ul><li>
Practices cultural humility and cultural responsiveness when engaging with individuals from diverse backgrounds and life experiences, while practicing appropriate boundaries.</li><li>
Develop relationships with their teams and across the organization to foster cultural humility and cultural responsiveness, teamwork, and collaboration, ensuring positive outcomes for the organization both internally and externally.</li><li>
Utilize effective communication skills to listen and respond with empathy, while adopting a proactive and collaborative approach to drive innovative change. This approach should be sensitive to the organization's culture and its role within the community.</li></ul>
QUALIFICATIONS &amp; EXPERIENCE:<ul><li>
BA degree in the field of psychology, counseling, or social work and two years of experience in the mental health field or four years of experience in the mental health field, or similar education/experience.</li><li>
Bilingual Spanish/English preferred.</li><li>
Experience working with Severe Mental Illness (SMI) populations and principles of case management, individual rehabilitation, family supports, supported services (housing, employment, education), and crisis interventions.</li><li>
Demonstrate a capacity and commitment to work in cooperation with a diverse team of professionals in regards to race; class; gender; sexuality; disability; age; immigration/citizenship status; religion/spirituality; and other social statuses.</li><li>
Ability to organize and prioritize duties as well as multi-task in short periods of time in regards to shifting the aforementioned roles throughout the day (i.e. community outreach, client appointments, writing case notes, IHOT meetings, consultation.)</li><li>
Demonstrate a competency of writing skills effective enough to communicate client services rendered as well as coordinate casework with IHOT staff.</li><li>
Demonstrate a capacity to collaborate in the context of team work, share casework, and communicate effectively so that program operations are executed with minimal challenges.</li><li>
Demonstrate a commitment to be teachable as well as receive and integrate feedback into work performance within an effective manner of time.</li><li>
Experience in non-profit and community-based organizations preferred.</li><li>
Demonstrates and models excellent &ldquo;customer service&rdquo; orientation and ability to work with diverse populations.</li><li>
Exercises extreme discretion with the ability to hold, balance, and transmit public and confidential information needed by various parties.</li><li>
Proficient in MS Office and Google Workspace products.</li><li>
Valid CA Driver&rsquo;s license required.<ul><li>
Auto insurance: If your vehicle is used for business-related purposes, it is recommended that you inform your auto insurance carrier.</li></ul></li></ul>
OTHER RESPONSIBILITIES:<ul><li>
Demonstrates cultural awareness and provides respectful, client-centered care.</li><li>
Maintains knowledge of community resources for client referrals</li><li>
Attend work regularly, adhering to policies on absences and tardiness.</li><li>
Understands and applies legal requirements, including confidentiality and risk management.</li></ul>
Timekeeping &amp; Attendance Responsibilities<ul><li>
Accurately record work hours each day by clocking in/out at scheduled start, break, lunch, and end times.</li><li>
Take all required meal and rest breaks in compliance with state, federal, and agency policies.</li><li>
Review and submit timesheets by established deadlines to ensure timely payroll processing.</li><li>
Notify supervisor promptly of any scheduling conflicts, absences, tardiness, or timekeeping issues.</li><li>
Maintain consistent and reliable attendance to support team and program operations.</li><li>
Follow organizational policies and procedures related to overtime, schedule changes, and paid/unpaid leave.</li><li>
Correct and/or report any timekeeping discrepancies immediately to the supervisor for resolution.</li></ul>
TEAM COMMITMENT:<ul><li>
Viewed by others as an effective team member who is flexible, cooperative, and willing to assist others, and acts as a resource to team members and clients, where appropriate.</li><li>
Handles difficult or conflict situations constructively and seeks appropriate assistance.</li><li>
Accepts accountability and constructive feedback.</li><li>
Attends all mandatory meetings and staff meetings as required, and actively participates in other departmental professional development, including providing training and consultation.</li><li>
Develops and maintains cooperative and courteous relationships with fellow employees, supervisors, managers in other departments, senior management, executive staff, and community stakeholders.</li><li>
Handles requests, suggestions, and complaints from other departments and individuals in a tactful and effective manner to maintain goodwill within the agency.</li></ul>
WORKING CONDITIONS and JOB SETTING:<ul><li>
Ability to occasionally or frequently stand, walk, sit, and reach with hands and arms above the shoulders</li><li>
While performing the duties of this job, the employee is routinely required to sit, walk, talk, and hear, use hands to keyboard, fingers, handle, and feel, stoop, kneel, crouch, twist, crawl, reach, and stretch.</li><li>
The employee is occasionally required to move around the office</li><li>
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus</li><li>
May require travel, dependent on agency needs</li><li>
Can work under deadlines</li><li>
Performing general physical activities such as picking up, moving, and using objects, tools, or controls</li><li>
The noise level in the work environment is usually low to moderate.</li></ul>
Physical Requirements<ul><li>
Ability to safely operate a motor vehicle</li><li>
Ability to push, pull, and lift up to 50 pounds frequently.</li><li>
Ability to stand and move from one location to another daily.</li><li>
Ability to sit for prolonged periods of time</li><li>
Ability to visually focus on near and far items, and to be able to switch between them.</li><li>
Ability to reliably report to work on time and perform the position's required tasks as scheduled</li><li>
Ability to grasp and carry items</li><li>
Ability to hear and effectively communicate with co-workers, clients, and the public</li><li>
Ability to identify potential issues within the workplace, determine an appropriate means of avoiding and/or resolving the issues, work with others to address the issues, and carry out organized strategies for resolving and preventing similar issues in the future</li><li>
Ability to process information and data for use within the organization</li></ul>
BENEFITS:<ul><li>
Excellent Health benefits package for you and your family, including:<ul><li>
Medical, dental, and vision benefits with 95% employee and 80% dependent employer premium contributions, and employer-paid life insurance.</li></ul></li><li>
Vacation, 15 paid holidays, 12 paid sick days upon accrual</li><li>
Employee Assistance Plan to support you and your family&rsquo;s well-being and finances</li><li>
Pet Plan Benefit:<ul><li>
PetPlus Product and Prescription Discounts, Pet Assure Veterinary Discounts, AskVet 24/7 Pet Telehealth, and ThePetTag Lost Pet Recovery Service</li></ul></li><li>
403(b) retirement plan</li><li>
Work-life wellbeing &amp; excellent work hours<ul><li>
La Familia understands the importance of work-life balance! Our therapists enjoy flexible scheduling options, including hybrid work arrangements, to ensure high-quality client care while maintaining their well-being.</li></ul></li><li>
License and Certification renewals reimbursed.</li><li>
Supportive/Collaborative work environment</li><li>
Opportunities for Growth and Professional Development<ul><li>
We believe in growing together. As a team member, you&rsquo;ll have access to structured mentorship and ongoing training. Whether you&rsquo;re pursuing licensure or looking to specialize in clinical psychology, we support your growth every step of the way.</li></ul></li><li>
This position is covered under the SEIU 1021 Collective Bargaining Agreement. In addition to the established base pay, members will receive negotiated annual increases as follows:<ul><li>
January 2027: 3% base pay increase</li><li>
Future increases will be subject to the terms of the collective bargaining agreement.</li></ul></li></ul></div>

Case Manager - Working Wellness

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