pension manager

Alexander Lloyd

<p><strong>About the company:</strong></p> <p>Are you an experienced Senior Pensions Administrator or Deputy Team Leader looking to take the next step in your career? This is a brilliant opportunity to join one of the UK's respected Pensions Consultancies as they continue to grow their market-leading pensions administration team.</p> <p>Our client operates a flexible hybrid working arrangement of 2x days per week in the office, ideally aligned to the Edinburgh office but other office locations will be considered.</p> <p><strong>About the role: </strong></p> <p>As an Assistant Team Manager, you'll play a pivotal role in delivering exceptional pension administration services across a portfolio of Defined Benefits of Defined Contributions Pension Schemes. You'll manage day-to-day client relationships, oversee workflow and quality, and provide leadership and support to a talented team of Pension Administrators.</p> <p>You'll act as a key point of contact for clients, ensuring service excellence and compliance, while helping to mentor and develop team members to reach their full potential.</p> <p>Key responsibilities:</p> <ul> <li>Over see the allocation and prioritisation of daily workloads across your portfolio.</li><li>Ensure all work meets service level agreements and compliance standards.</li><li>Peer-review calculations and member communications.</li><li>Support, coach and mentor team members, fostering a collaborative and inclusive culture.</li><li>Attend client and trustee meetings, presenting reports and updates.</li><li>Identify and manage ad-hoc pension projects.</li></ul> <p><strong>Key skills and experience required: </strong></p> <ul> <li>Strong administration experience and knowledge of delivering administration services to Defined Benefits Pension Schemes, operating at either a Senior Pensions Administrator or Deputy Team Leader.</li><li>Proven experience of managing, mentoring, supervising and developing teams.</li><li>Client facing experience - experience of presenting administration reports and communicating with clients and trustees.</li><li>Great communication skills - ability to be able to converse with clients, members, and colleagues.</li><li>Excellent time management - the ability to manage resources across multiple tasks.</li></ul> <p>Interested in joining a collaborative and forward-thinking business? Don't miss out, apply today or get in touch for a confidential chat. </p>

Pensions Assistant Manager

Pavilion Recruitment Solutions

<p><strong>Pensions Trustee Governance Manager - Hybrid (Leeds)</strong></p><p>Are you experienced in <strong>trustee governance</strong> and skilled at managing relationships? Our client, a leading UK pensions provider, is seeking an <strong>organised and proactive Trustee Governance Manager</strong> to provide high-level support to their Trustee Boards and committees, in line with their inclusive values.</p><p><strong>Role Purpose:</strong></p><p>Provide expert relationship management, guidance, and secretariat support to Trustee Boards of multiple pension schemes, helping to shape and maintain effective governance.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver comprehensive <strong>secretariat support</strong> for Trustee Boards, sub-committees, and working parties.</li><li>Manage relationships with Board and sub-committee chairs.</li><li>Lead <strong>trustee appointment and annual appraisal processes</strong>.</li><li>Develop and recommend the <strong>annual business plan</strong>.</li><li>Maintain accurate records of board and committee decisions.</li><li>Proactively resolve day-to-day governance issues.</li><li>Keep governance documents updated and propose improvements.</li><li>Prepare research and papers for meetings.</li><li>Maintain company secretarial records.</li></ul><p><strong>Skills & Experience:</strong></p><ul><li>Experience supporting <strong>occupational pension schemes</strong> and professional trustees.</li><li>Strong written English; confident in <strong>minute-taking</strong> and following up actions.</li><li>Senior stakeholder management experience.</li><li>Excellent organisational skills, able to handle changing priorities.</li><li>Proficient with <strong>Outlook, Word, Excel, and PowerPoint</strong>.</li><li>Conflict management skills; experience working with directors and senior managers.</li><li>Awareness of budgets and financial processes.</li></ul>

Pensions Trustee Governance Manager

MetLife

<div><div><div><div><div><div>Working Schedule
</div><div>Full-Time
</div></div><div><div>Work Arrangement
</div><div>Hybrid
</div></div><div><div>Relocation Assistance Available
</div><div>No
</div></div><div><div>Posted Date
</div><div>23-Dec-2025
</div></div><div><div>Job ID
</div><div>14489
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Description and Requirements
</b></h3></div></div><div><div><div><div><p>The Operations Administrator - Pension is responsible for the comprehensive management of pension portfolio transactions from policy inception through to maturity. This role ensures the seamless execution of operational processes, maintains high standards of customer service for corporate clients, and supports cross-functional collaboration with internal departments to uphold regulatory compliance and business performance.</p><p></p><p><b><br>
Key Responsibilities</b></p><p><b>
Operational Management</b></p><ul><li>
Oversee end-to-end processing of pension portfolio transactions, ensuring accuracy and timeliness.</li><li>
Manage daily workflows and service requests through internal systems and direct communication channels.</li></ul><p><b>
Customer Service</b></p><ul><li>
Respond to external corporate client inquiries via workflow platforms and telephone.</li><li>
Process client requests including refund payments, invoice issuance, and general account servicing.</li><li>
Maintain high levels of client satisfaction through effective and professional communication.</li></ul><p></p><p><b><br>
Cross-Functional Collaboration</b></p><ul><li>
Liaise with the Accounting team for deposit reconciliation, refund processing, and monthly financial closings.</li><li>
Coordinate with the Product Development team on new contract issuance and regulatory communications with the Financial Regulatory Authority (FRA).</li><li>
Work with the Actuarial team to support pension portfolio valuation activities.</li><li>
Support the Sales team in onboarding new corporate pension clients.</li><li>
Prepare and present monthly dashboards and performance reports to Senior Management.</li><li>
Collaborate with Legal and Compliance teams to address regulatory and legal matters related to pension operations.</li></ul><p></p><p><b><br>
Qualifications and Requirements</b></p><p><b>
Education &amp; Experience</b></p><ul><li>
Bachelor&rsquo;s degree in business administration, Finance, Accounting, or a related field.</li><li>
1&ndash;3 years of experience in pension operations, financial services, or insurance administration.</li></ul><p><b>
Technical Skills</b></p><ul><li>
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).</li><li>
Experience with workflow management systems and CRM platforms.</li><li>
Familiarity with pension products, investment instruments, and financial reconciliation processes.</li></ul><p><b>
Soft Skills</b></p><ul><li>
Strong organizational and time management abilities.</li><li>
Excellent verbal and written communication skills.</li><li>
High attention to detail and accuracy.</li><li>
Customer-focused mindset with a commitment to service excellence.</li></ul>
</div></div></div></div></div><div><div><div><div><div><b>About MetLife</b><br>
<div></div>
<p>Recognized on Fortune magazine's list of the &quot;World's Most Admired Companies&quot; and Fortune World&rsquo;s 25 Best Workplaces&trade;, MetLife, through its subsidiaries and affiliates, is one of the world&rsquo;s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
</p><p></p><p>Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we&rsquo;re inspired to transform the next century in financial services. At MetLife, it&rsquo;s #AllTogetherPossible. Join us!</p></div></div></div></div></div></div>

Operations Administrator - Pension

Elbrus Partners Limited

<p><strong>Employee Benefits Administrator / Pensions Administrator - Consultancy (Not HR)</strong></p><p><strong>Rural Sittingbourne</strong> - Own transport required</p><p><strong>Hybrid</strong> after probation (Tuesday-Thursday in-office)</p><p><strong>Salary:</strong> Up to £35,000 discretionary bonus</p><p><strong>Study Support:</strong> Paid (CII or similar desirable, not essential)</p><p><strong>Benefits:</strong></p><ul><li>20 days holiday +1 day per year of service (max 25)</li><li>Company pension</li><li>Life assurance</li><li>Private medical insurance</li></ul><p><strong>About the Role</strong></p><p>Join a leading <strong>employee benefits consultancy</strong> as a<strong> Pensions Administrator</strong>, supporting a portfolio of clients with workplace pension schemes and wider benefits. This is a <strong>client-focused, consultancy role</strong> - not an internal HR position.</p><p>You'll manage a variety of schemes including <strong>GPPs, Auto Enrolment, Salary Sacrifice, Life Assurance, and Private Medical Insurance</strong>. From setting up new joiners to processing leavers, handling contribution changes, and producing pension projections, you'll be hands-on in ensuring smooth and compliant administration.</p><p><strong>Key Responsibilities</strong></p><ul><li>Day-to-day administration of workplace pensions & benefits (GPPs, Auto Enrolment, Salary Sacrifice, Life Assurance, PMI, etc.)</li><li>Process new joiners and leavers, updating provider records and internal systems</li><li>Handle queries from clients, providers, and advisers via email and phone</li><li>Manage letters of authority, pension summaries, and projections</li><li>Support re-enrolment, opt-outs, and regulatory communications</li><li>Assisting with admin of Life Assurance, PMI, Income Protection & Dental</li></ul><p><strong>What We're Looking For</strong></p><ul><li>Experience in a <strong>Pensions Administrator</strong>, or similar role</li><li>Knowledge of workplace pension schemes and it would be beneficial to have an understanding of core group risk benefits (Life Assurance, Income Protection, PMI)</li><li>Strong attention to detail, organisational skills, and client-focused communication</li></ul><p><strong>Why Join this company?</strong></p><ul><li>Be part of a <strong>close-knit, supportive team</strong> where your work has a visible impact</li><li>Enjoy variety and autonomy while knowing support is always there</li><li>Progress your skills with funded qualifications and real career development</li></ul>

Pensions Administrator

Isio

<p><strong>Pension Scheme Events Analyst</strong></p><p>We're looking for a Pension Scheme Events Analyst to support our pension scheme administration service.</p><p>You'll be responsible for managing, processing and checking key annual and periodic pension scheme events across our growing portfolio of clients.</p><p>The work is extremely varied, and you'll be supported by an experienced and knowledgeable team. Ideally, you'll have experience working in a similar role or you'll have a strong technical background in pensions admin and are looking for a scheme level role and a new challenge.</p><p>This role can be based in our Belfast, Edinburgh or Glasgow city centre office with a hybrid workstyle.</p><p><strong>What does the role entail?</strong></p><ul><li>Prioritising and managing competing scheme events to ensure delivery with client Service Level Agreements.</li><li>Processing and checking scheme events to comply with internal quality standards and scheme and legislative rules.</li><li>Maintain a culture which reflects Isio's values and puts the member at the heart of all activities.</li><li>Attending internal and external meetings to provide support and guidance on scheme events.</li></ul><p><strong>What we're looking for</strong></p><ul><li>Excellent organisational skills and the ability to manage multiple events and meet tight deadlines.</li><li>Strong technical DB pensions and legislative knowledge and understanding.</li><li>Experience of working in a third-party administration environment.</li></ul><p><strong>What you can expect in return</strong></p><ul><li>A competitive salary and market leading bonus scheme with stretch targets for high performance</li><li>Study support to help you achieve professional qualifications, with salary increases for exam passes</li><li>Development and training opportunities to support your career ambitions throughout your time with us</li><li>A friendly, and supportive team who will help you to deliver your best work</li></ul><p>You can find out more about us and the benefits we offer on our careers website.</p><p><strong>What's next?</strong></p><p>Click on the 'apply' and follow the simple application process on-line.</p><p>At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.</p><p>We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.</p>

Pension Scheme Events Analyst

Odgers Berndtson

<p>£125,000 per annum + bonus + generous pension + benefits Wales / Hybrid</p> <p></p> <p>WPP IM Co is being established as an FCA-regulated investment management company to serve the eight Welsh Local Government Pension Scheme funds, managing more than £25 billion for 412,000 members. This is a once-in-a-generation opportunity to help shape a permanent, world-class investment institution for Wales and to design and lead the investment capability of a new, regulated company at the heart of UKLGPS reform. </p> <p></p> <p>With Government backing, and authorisation targeted for March 2026, WPP IM Co will operate to global standards with a Welsh purpose - combining professional excellence with a clear public mandate. Over time, WPP IM Co will help channel long-term pension capital into clean energy, affordable housing, innovation and other investments that strengthen Wales and the UK - demonstrating how responsible investment can serve members and the communities they live in.</p> <p> </p> <p>The organisation is now seeking its first ever Director of Finance to serve as Executive Director and hold FCA Senior Management Function (SMF3) approval on authorisation. Reporting to the CEO and working closely with the Audit & Risk Committee Chair and Director of Financial Risk, the Director of Finance will lead financial management, planning and control across the company - establishing robust frameworks that ensure transparency, prudence and accountability in a regulated environment.</p> <p> </p> <p>You will join a compact, high-calibre executive team and play a pivotal role through mobilisation, authorisation and launch, building the financial systems, reporting and governance that will underpin a £25 billion organisation with a public purpose.</p> <p> </p> <p>You may already be a Finance Director in an FCA-regulated setting or a senior finance professional ready to take that next step. You will bring a strong command of financial-control frameworks, statutory and prudential reporting, and audit oversight. A qualified accountant (CIPFA, ACA, ACCA, CIMA or equivalent), you will also bring experience designing or overseeing MIFIDPRU, ICAAP or liquidity-management frameworks.</p> <p></p> <p>Experience within the LGPS or public sector is not required. Welsh connectivity or experience would be advantageous but is not essential. Welsh language proficiency is also not essential but would be an advantage. </p> <p> </p> <p>To have a confidential conversation about the role with Odgers' team in Wales, please call Jemma Terry, Leighton Freeman or Steffan Griffiths on or email us at . All applications will be acknowledged, and we particularly welcome applications from diverse candidates.</p> <p></p> <p><strong>To apply, please submit a CV by 07 November 2025. </strong></p> <p></p> <p>£125,000 y flwyddyn + bonws + pensiwn hael + buddion Cymru / Hybrid</p> <p></p> <p>Mae Cwmni Rheoli Buddsoddiadau Partneriaeth Pensiwn Cymru yn cael ei sefydlu fel cwmni rheoli buddsoddiadau a reoleiddir gan yr Awdurdod Ymddygiad Ariannol i wasanaethu'r wyth cronfa Cynllun Pensiwn Llywodraeth Leol yng Nghymru, gan reoli mwy na £25 biliwn ar gyfer 412,000 o aelodau. Dyma gyfle unwaith mewn cenhedlaeth i helpu i lunio sefydliad buddsoddi parhaol, o'r radd flaenaf i Gymru ac i ddylunio ac arwain gallu buddsoddi cwmni newydd a reoleiddir sydd wrth wraidd diwygio Cynllun Pensiwn Llywodraeth Leol y DU. </p> <p> </p> <p>Gyda chefnogaeth y Llywodraeth, gan dargedu awdurdodiad ar gyfer mis Mawrth 2026, bydd Cwmni Rheoli Buddsoddiadau PPC yn gweithredu yn ôl safonau byd-eang gyda phwrpas Cymreig - gan gyfuno rhagoriaeth broffesiynol â mandad cyhoeddus clir. Dros amser, bydd Cwmni Rheoli Buddsoddiadau PPC yn helpu i sianelu cyfalaf pensiwn hirdymor i ynni glân, tai fforddiadwy, arloesi a buddsoddiadau eraill sy'n cryfhau Cymru a'r DU - gan ddangos sut y gall buddsoddi cyfrifol fod o fudd i aelodau a'r cymunedau lle maent yn byw.</p> <p> </p> <p>Mae'r sefydliad bellach yn chwilio am ei Gyfarwyddwr Cyllid cyntaf erioed i wasanaethu fel Cyfarwyddwr Gweithredol a chael cymeradwyaeth Swyddogaeth Uwch-reolwr (SMF3) gan yr Awdurdod Ymddygiad Ariannol ar ôl awdurdodiad. Gan fod yn atebol i'r Prif Swyddog Gweithredol a gweithio'n agos gyda Chadeirydd y Pwyllgor Archwilio a Risg a'r Cyfarwyddwr Risg Ariannol, bydd y Cyfarwyddwr Cyllid yn arwain rheolaeth ariannol, cynllunio a rheoli ar draws y cwmni - gan sefydlu fframweithiau cadarn sy'n sicrhau tryloywder, darbodaeth ac atebolrwydd mewn awyrgylch a reoleiddir.</p> <p> </p> <p>Byddwch yn ymuno â thîm gweithredol bach, o'r radd flaenaf ac yn chwarae rôl allweddol drwy ysgogi, awdurdodi a lansio, ynghyd ag adeiladu'r systemau ariannol ac adrodd a llywodraethu, a fydd yn sail i sefydliad gwerth £25 biliwn sydd â phwrpas cyhoeddus.</p> <p> </p> <p>Efallai eich bod eisoes yn Gyfarwyddwr Cyllid mewn lleoliad a reoleiddir gan yr Awdurdod Ymddygiad Ariannol neu'n uwch-weithiwr cyllid proffesiynol sy'n barod i gymryd y cam nesaf hwnnw. Bydd gennych reolaeth gref ar fframweithiau rheoli ariannol, adroddiadau statudol a darbodus, a goruchwylio archwilio. Byddwch yn gyfrifydd sydd wedi cymhwyso (CIPFA, ACA, ACCA, CIMA neu gyfwerth), a bydd hefyd gennych brofiad o ddylunio neu oruchwylio MIFIDPRU, ICAAP neu fframweithiau rheoli hylifedd.</p> <p></p> <p>Nid oes angen profiad o fewn Cynllun Pensiwn Llywodraeth Leol neu yn y sector cyhoeddus. Byddai cysylltiad â Chymru neu brofiad o Gymru yn fanteisiol ond nid yw'n hanfodol. Nid yw hyfedredd yn y Gymraeg yn hanfodol chwaith, ond byddai'n fanteisiol. </p> <p> </p> <p>I gael sgwrs cyfrinachol am y rôl gyda'r thîm Odgers Cymru, cysylltwch â Jemma Terry, Leighton Freeman neu Steffan Griffiths ar neu ebostiwch . Bydd pob cais yn cael ei gydnabod, a rydym yn croesawu ceisiadau gan ymgeiswyr amrywiol. </p> <p></p> <p><strong>I ymgeisio, danfonwch CV erbyn 07 Tachwedd 2025. </strong></p>

Director of Finance - Wales Pension Partnership InvestmentManagement Company, Cyfarwyddwr Cyllid - Cwmni Rheoli BuddsoddiadauPartneriaeth Pensiwn Cymru

<p><strong>About the company: </strong></p> <p>Are you an experienced Quality Assurance professional with a deep understanding of Pensions Administration? Ready to take your next step in your career with a reputable business within the Pensions market?</p> <p>Alexander Lloyd is working with a growing pensions administration business, our client is now looking to appoint a Pensions Quality Assurance Manager to take ownership of their QA function and play a leading role in shaping quality standards across GMP Equalisation (GMPe), Pensions Dashboard, Scheme Events and Member Benefits.</p> <p><strong>About the role: </strong></p> <p>As a Pensions Quality Assurance Manager, the successful candidate will be responsible for reviewing, leading, and implementing QA strategies across Pensions Administration functions.</p> <ul> <li>Develop and maintain QA frameworks and tools, recommend strategic improvements based on findings.</li><li>Deliver insightful QA reports and contribute to continuous process improvements.</li><li>Conduct audits, drive best practice, and support with external certifications.</li><li>Identify and resolve data discrepancies and inefficiencies.</li><li>Working collaboratively, coaching and mentoring team members, driving performance and fostering a collaborative working culture.</li><li>Liaising with the internal management teams, auditors and stakeholders.</li></ul> <p><strong>Key skills and experienced required: </strong></p> <ul> <li>Proven Quality Assurance experience from within a TPA environment, is essential.</li><li>Strong background in Pensions Administration (Defined Benefits & Defined Contributions)</li><li>Current / previous team management / supervisory experience.</li><li>Strategic mindset with a hands-on approach to problem solving and analysis.</li><li>Excellent communication skills, strong stakeholder management skills.</li></ul> <p>If you're passionate about quality, thrive in complex pensions environments, then this opportunity could be for you! If you meet the above key skills and experience criteria, apply today!</p>

Pensions Quality Assurance Manager

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