people leader

Community Financial

Who We Are: 
At orsa credit union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.
 We’ve been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve.
 
About the role: 
Every day, the assistant branch people leader guides consultants in creating extraordinary, digitally-forward member experiences while ensuring the branch operates with excellence. This role combines direct people leadership and operational accountability, walking with members and teammates through both light and dark moments and bringing care and connection all the way through the final mile.
 The assistant branch people leader is accountable for the growth, coaching, and performance of consultants, ensuring their daily work reflects the credit union’s values and purpose. By managing branch routines, reinforcing expectations, and modeling consultative practices, the assistant branch people leader creates an environment where consultants thrive and members feel supported. Partnering closely with the branch people leader, the assistant branch people leader provides day-to-day leadership while preparing to step in as acting lead when needed, helping the branch deliver on the credit union’s purpose of creating joy and igniting Michiganders’ impossible dreams .
 
This position has a starting annual rate of $59,500 , but your offer amount may be increased with relevant work experience and transferable skills.
 
A Day in the life of an Assistant Branch People Leader can look like:
 Guide and develop Consultants.
 Provide direction, feedback, and mentorship, ensuring consultants grow in confidence and skill while consistently delivering extraordinary member experiences.
 Walk alongside members in both light and dark moments.
 Support members directly in meaningful conversations, modeling consultative practices so consultants can learn and replicate extraordinary care.
 Champion operational excellence.
 Oversee daily branch routines including opening/closing, cash controls, dual control, vault/ATM procedures, audit readiness, and overall branch preparedness.
 Guide the digitally-forward experience.
 Ensure consultants are confident in supporting members with digital tools, and step in to assist with complex or high-impact digital needs.
 Drive performance and accountability.
 Monitor dashboards and reports, set clear expectations for consultants, and connect daily work to branch goals and member impact. Guide the team in meeting and exceeding business, financial, and experience goals.
 
What you bring to the table: 
High school diploma or equivalent.
 3 years of progressive experience in a retail or service environment and/or related experience.
 Experience and a passion for leadership, performance management, and team member development.
 Experience with face-to-face customer service, digital engagement and basic sales/referrals.
 Proven ability leading people through change and driving innovation by building a circle of safety.
 Strong planning, organizational and time management skills.
 Responsive and empathetic to requests and needs of others.
 Excellent interpersonal and communication skills.
 Ability to effectively problem solve and resolve conflict.
 Ability to build trust and maintain confidentiality of sensitive and proprietary information.
 Proficiency using Microsoft Office Suite.
 
You might also have: 
4 years of progressive experience in a retail or service environment and/or related experience.
 
We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity.
 
As a team member of Community Financial, you’ll enjoy: 
Comprehensive medical, dental, and vision plans
 Generous paid time off package for all full-time team members
 Up to 12-weeks paid paternity/maternity leave
 Lifestyle Accounts to help with your personal wellbeing
 Family Health Benefits
 Paid time off to observe all Federal Holidays
 Flexible work options depending on position
 A generous 401k match
 Numerous employee engagement activities
 Community Resource Groups
 Paid time off for occasions such as volunteering, caregiving, and family events
 
Contact/application information: 
If this description appeals to you, please submit an application! A member of orsa credit union's talent acquisition team will be in contact with you shortly!
 
Equal Employment Opportunity Policy: 
orsa credit union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.
 
Disclaimer: 
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
 Please note that orsa credit union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!

Assistant Branch People Leader

orsa credit union

<div>Who We Are:
At orsa credit union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.
We&rsquo;ve been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness, reflecting our deep commitment to our team members and the communities we serve. 
About the role:
Every day, the assistant branch people leader guides consultants in creating extraordinary, digitally-forward member experiences while ensuring the branch operates with excellence. This role combines direct people leadership and operational accountability, walking with members and teammates through both light and dark moments and bringing care and connection all the way through the final mile.
The assistant branch people leader is accountable for the growth, coaching, and performance of consultants, ensuring their daily work reflects the credit union&rsquo;s values and purpose. By managing branch routines, reinforcing expectations, and modeling consultative practices, the assistant branch people leader creates an environment where consultants thrive and members feel supported. Partnering closely with the branch people leader, the assistant branch people leader provides day-to-day leadership while preparing to step in as acting lead when needed, helping the branch deliver on the credit union&rsquo;s purpose of creating joy and igniting Michiganders&rsquo; impossible dreams. 
This position has a starting annual rate of $59,500, but your offer amount may be increased with relevant work experience and transferable skills. 
A Day in the life of an Assistant Branch People Leader can look like:<div><ul><li>
Guide and develop Consultants.</li></ul></div><div>
Provide direction, feedback, and mentorship, ensuring consultants grow in confidence and skill while consistently delivering extraordinary member experiences.</div><div><ul><li>
Walk alongside members in both light and dark moments.</li></ul></div><div>
Support members directly in meaningful conversations, modeling consultative practices so consultants can learn and replicate extraordinary care.</div><div><ul><li>
Champion operational excellence.</li></ul></div><div>
Oversee daily branch routines including opening/closing, cash controls, dual control, vault/ATM procedures, audit readiness, and overall branch preparedness.</div><div><ul><li>
Guide the digitally-forward experience.</li></ul></div><div>
Ensure consultants are confident in supporting members with digital tools, and step in to assist with complex or high-impact digital needs.</div><div><ul><li>
Drive performance and accountability.</li></ul></div><div>
Monitor dashboards and reports, set clear expectations for consultants, and connect daily work to branch goals and member impact. Guide the team in meeting and exceeding business, financial, and experience goals.</div> 
What you bring to the table:<div><ul><li>
High school diploma or equivalent.</li><li>
3 years of progressive experience in a retail or service environment and/or related experience.</li><li>
Experience and a passion for leadership, performance management, and team member development.</li><li>
Experience with face-to-face customer service, digital engagement and basic sales/referrals.</li><li>
Proven ability leading people through change and driving innovation by building a circle of safety.</li><li>
Strong planning, organizational and time management skills.</li><li>
Responsive and empathetic to requests and needs of others.</li><li>
Excellent interpersonal and communication skills.</li><li>
Ability to effectively problem solve and resolve conflict.</li><li>
Ability to build trust and maintain confidentiality of sensitive and proprietary information.</li><li>
Proficiency using Microsoft Office Suite.</li></ul></div><div></div> 
You might also have:<div><ul><li>
4 years of progressive experience in a retail or service environment and/or related experience.</li></ul></div> 
We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle &amp; Grind, Huzzah! and Curiosity. 
As a team member of Community Financial, you&rsquo;ll enjoy:<ul><li>
Comprehensive medical, dental, and vision plans</li><li>
Generous paid time off package for all full-time team members</li><li>
Up to 12-weeks paid paternity/maternity leave</li><li>
Lifestyle Accounts to help with your personal wellbeing</li><li>
Family Health Benefits</li><li>
Paid time off to observe all Federal Holidays</li><li>
Flexible work options depending on position</li><li>
A generous 401k match</li><li>
Numerous employee engagement activities</li><li>
Community Resource Groups</li><li>
Paid time off for occasions such as volunteering, caregiving, and family events</li></ul> 
Contact/application information:
If this description appeals to you, please submit an application! A member of orsa credit union's talent acquisition team will be in contact with you shortly! 
Equal Employment Opportunity Policy:
orsa credit union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. 
Disclaimer:
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
Please note that orsa credit union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!</div>

Johnson & Johnson

<div>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Discovery &amp; Pre-Clinical/Clinical Development
Job Sub Function:
Clinical Development &amp; Research &ndash; Non-MD
Job Category:
People Leader
All Job Posting Locations:
Palm Beach Gardens, Florida, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America
Job Description:
About Orthopaedics 
Fueled by innovation at the intersection of biology and technology, we&rsquo;re developing the next generation of smarter, less invasive, more personalized treatments. 
Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that&rsquo;s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. 
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech 
Job Summary
 
Operating on behalf of DePuy Synthes, this leader will have deep scientific expertise to provide insights and strategic direction, developing evidence generation / dissemination strategies for transformational / complex programs for Spine.<div> 
Duties &amp; Responsibilities 
This leader will be responsible for Clinical Research &amp; Development activities for multiple complex projects across the Spine platform, including: 
<ul><li>Lead team of clinical research professionals to develop and deliver appropriate global evidence generation strategies to support New Product Development and Life-Cycle Management (NPD/LCM), building collaborative partnerships with leaders across functional groups that include Global Strategic Marketing, Medical Affairs, Regulatory Affairs, HEMA, R&amp;D, etc.</li><li>Responsible for delivery of assigned clinical programs, through effective partnership with the Clinical Operations and Biostatistics &amp; Data Management teams, to enable optimized engagement leading to delivery of clinical project commitments (delivery on time, within budget and in compliance with regulations and SOP).</li><li>Ensure input and strong alignment from key regional leads and other strategically important countries/regions in the development of the global evidence generation and dissemination strategies for the Spine platform.</li><li>Lead team of clinical research scientists to design appropriate clinical trials to meet the NPD / LCM needs.</li><li>Lead teams to ensure appropriate interpretation and dissemination of key evidence generated, including clinical study reports, post market clinical follow up (PMCF) and clinical evaluation reports, abstracts, manuscripts, etc.</li><li>Lead clinical scientific discussions with regulatory agencies / notified bodies to drive support of the clinical and regulatory strategy, including proposed clinical investigations; review process of clinical evidence generated for marketing authorization, line extensions, etc., including during sponsor regulatory inspections.</li><li>Responsible for team&rsquo;s interface and collaboration with key opinion leaders, investigators, IRB&rsquo;s/EC&rsquo;s, Regulatory Agencies, societies, associations, etc.</li><li>Foster strong relationships with external stakeholders to shape and influence relevant policies, etc.</li><li>Partner with internal stakeholders to ensure accurate dissemination of clinical data/evidence in marketing collateral, value briefs and technical summaries for market access and reimbursement.</li></ul></div><div> 
Qualifications: 
<ul><li>Minimum of a Bachelor&rsquo;s Degree in Biological Science or related discipline required.</li><li>A minimum of 8 to 10 years related scientific / technical experience, including leadership / management role within Clinical Research or with a PhD or Masters, these requirements would be a minimum of 6 years related scientific / technical experience</li><li>A minimum of 2-3 years people management-related experience is required for this role.</li><li>Requires understanding of Good Clinical Practices</li><li>Understanding and application of regulations and standards applied in clinical areas/regions is required
</li><li>Good presentation skills and effective influencing of others
</li><li>Excellent written and oral communication skills
</li><li>Demonstrated competencies in the following areas are required:
</li></ul>o Leadership in a professional and ethical manner
 
o Technical writing skills 
Functional and technical competencies 
<ul><li>Deep expertise in clinical research science and processes along with a broad and extensive understanding of product development processes, team dynamics, related healthcare market environment, clinical trends, and global clinical trial regulations.</li><li>Ability to lead a team of scientists to provide strategic and scientific clinical research input across new product development and legacy projects.</li><li>Proven track record in delivering clinical programs within clinical / surgical research setting, on time, within budget and in compliance to procedures and regulations.</li><li>Comprehensive understanding of clinical trial regulations across multiple regions.</li><li>Ability to lead teams to deliver critical milestones.</li><li>Ability to collaborate across different functional areas within Clinical Research execution to ensure alignment with governance processes (assigning roles and responsibilities, setting priorities, managing deliverables, etc.). and to meet business objectives.</li><li>Demonstrated ability to build collaborative relationships with key internal and external partners and stakeholders.</li><li>Leadership requirement &ndash; ability to influence, shape and lead without direct reporting authority.</li><li>Change agent in team progression.</li><li>Experience in effective management of project budget processes.</li><li>Through transparent leadership, be a key leader in developing a high-performing team with a global culture.</li><li>Know and follow all laws and policies that apply to one's job, and maintain the highest levels of professionalism, ethics and compliance at all times.</li><li>Diligently participate in our compliance program-related activities as denoted by your supervisor or our Chief Compliance Officer.</li><li>Up to 20% travel domestic/international</li></ul></div> 
Johnson &amp; Johnson announced plans to separate our Orthopaedics business to establish a standalone Orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. 
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 
Johnson &amp; Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against based on disability. 
For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit www.careers.jnj.com
#LI-PN2 
Required Skills:
Preferred Skills:
Business Alignment, Clinical Data Management, Clinical Evaluations, Developing Others, Drug Discovery Development, Entrepreneurship, Good Clinical Practice (GCP), Inclusive Leadership, Industry Analysis, Leadership, Medicines and Device Development and Regulation, Regulatory Affairs Management, Relationship Building, Safety-Oriented, Scientific Research, Stakeholder Engagement, Strategic Change, Study Management
The anticipated base pay range for this position is :
$164,000.00 - $282,900.00
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company&rsquo;s consolidated retirement plan (pension) and savings plan (401(k)). 
 
This position is eligible to participate in the Company&rsquo;s long-term incentive program. 
 
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: 
 
Vacation &ndash;120 hours per calendar year 
 
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado &ndash;48 hours per calendar year; for employees who reside in the State of Washington &ndash;56 hours per calendar year 
 
Holiday pay, including Floating Holidays &ndash;13 days per calendar year 
 
Work, Personal and Family Time - up to 40 hours per calendar year 
 
Parental Leave &ndash; 480 hours within one year of the birth/adoption/foster care of a child 
 
Bereavement Leave &ndash; 240 hours for an immediate family member: 40 hours for an extended family member per calendar year 
 
Caregiver Leave &ndash; 80 hours in a 52-week rolling period10 days 
 
Volunteer Leave &ndash; 32 hours per calendar year 
 
Military Spouse Time-Off &ndash; 80 hours per calendar year 
 
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits</div>

Director Clinical Research, Spine

AstroLabs

<div>
 
 
 Who we Are - AstroLabs, the Gulf&rsquo;s leading Business Expansion Platform
 
 
 
 AstroLabs is the Gulf&rsquo;s leading business expansion platform. We specialize in helping high-growth companies enter the Saudi and UAE markets, offering end-to-end services including business setup, licensing, HR &amp; PRO support, coworking spaces, and recruitment. We also partner with governments and the private sector to run large-scale programs that build regional industries.
 
 
 
 
 
 With over
 
 1,500+ companies expanded
 
 across KSA and the UAE, we are now scaling aggressively and digitizing how this industry operates. Our Riyadh office hosts more than half of our workforce, and is the beating heart of our regional operations.
 
 
 Our culture is ambitious, supportive, outcome-oriented, and driven by curiosity.
 
 
 
 
 
 
 Who You Are
 
 
 
 You are an experienced operator and people leader who thrives in
 
 fast-scaling, complex environments
 
 . You don&rsquo;t just &ldquo;manage operations&rdquo;. you
 
 reimagine and build them
 
 . You are equally comfortable designing scalable processes, leveraging technology, and developing managers into strong leaders. You spot inefficiencies, close performance gaps, and transform overburdened teams into structured, efficient, and motivated units.
 
 
 
 
 
 You know how to balance
 
 strategic redesign with tactical firefighting,
 
 leading people through change while ensuring clients experience seamless, top-quality service. Above all, you understand that
 
 operational excellence is about both people and process
 
 , and you can embed a culture of clarity, accountability, and growth across a 30+ person team.
 
 
 
 
 
 
 Your Mission Statement
 
 
 
 As Head of Operations, your mission is to
 
 transform our KSA Operations department into a structured, scalable, and client-obsessed engine of growth
 
 . You will bring stability to a shifting organizational structure by aligning people with clear roles, KPIs, and growth paths, while empowering middle managers to lead as true developers of talent.
 
 
 
 
 
 At the same time, you will introduce sustainable processes, embed technology and automation, and ensure performance gaps are identified and closed before they impact delivery. Your leadership will balance operational rigor with empathy, creating an environment where people are motivated, onboarded effectively, and supported in their growth.
 
 
 
 
 
 By redesigning workflows, eliminating firefighting, and elevating morale, you will enable AstroLabs to deliver excellence to clients while building a resilient, high-performing workforce prepared for scale.
 
 
 
 
 
 
 Responsibilities &ndash; In This Role, You Will
 
 
 
 
 Leadership &amp; People Development
 
 
 <ul>
 <li>
 Lead, mentor, and scale a 30+ person team across multiple service lines (Setup &amp; Post-Setup).
 </li>
 <li>
 Redesign and stabilize the
 
 organizational structure
 
 , aligning people with the right roles and eliminating constant reshuffling.
 </li>
 <li>
 Coach and upskill middle managers to run effective 1:1s, focus on people development, and make stronger decisions.
 </li>
 <li>
 Institutionalize a culture of
 
 clarity and accountability
 
 , ensuring every role has defined duties, KPIs, and clear growth opportunities.
 </li>
 <li>
 Drive morale and engagement initiatives to rebuild trust, reduce burnout, and create a motivated, resilient team.
 </li>
 </ul>
 
 
 
 
 
 Operational Excellence &amp; Process Design
 
 
 <ul>
 <li>
 Audit and redesign workflows, SOPs, and service delivery models for scalability and efficiency.
 </li>
 <li>
 Build an
 
 operational playbook
 
 that reduces firefighting and prevents task leakage.
 </li>
 <li>
 Standardize
 
 onboarding
 
 , ensuring that managers are trained and clear on the onboarding process and best practices so that new hires are set up for success.
 </li>
 <li>
 Establish mechanisms to detect and close
 
 performance gaps
 
 at both junior and mid-levels.
 </li>
 <li>
 Create sustainable workload and capacity models to balance responsibilities and prevent burnout.
 </li>
 </ul>
 
 
 
 
 
 Technology &amp; Automation
 
 
 <ul>
 <li>
 Advise leadership on best ways of replacing manual spreadsheets and ad-hoc reporting with scalable tech systems and dashboards.
 </li>
 <li>
 Partner with Tech/Operations teams to implement
 
 automation and digitization
 
 of recurring processes.
 </li>
 <li>
 Introduce
 
 real-time reporting and analytics
 
 for leadership visibility and proactive decision-making.
 </li>
 </ul>
 
 
 
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Act as the bridge between Operations, Sales, and Finance, ensuring alignment and feedback loops.
 </li>
 <li>
 Translate strategic goals into operational execution.
 </li>
 <li>
 Continuously improve the
 
 client experience
 
 by embedding client-obsession into processes and culture.
 </li>
 </ul>
 
 
 
 
 
 Your Technical Skills &amp; Mindset
 
 
 <ul>
 <li>
 Excellent verbal and written communication; ability to set a high standard across the team.
 </li>
 <li>
 Strong problem-solving and decision-making under pressure.
 </li>
 <li>
 Process-oriented, data-driven, and technologically adept.
 </li>
 <li>
 Equally strong in
 
 strategy
 
 (designing models) and
 
 execution
 
 (driving adoption).
 </li>
 <li>
 Passion for
 
 people development,
 
 turning managers into leaders and juniors into future stars.
 </li>
 <li>
 Curious, adaptable, and resilient in the face of change.
 </li>
 </ul>
 
 
 
 
 
 Role's Requirements
 
 
 <ul>
 <li>
 10+ years in senior operations leadership roles (services sector preferred).
 </li>
 <li>
 Proven track record leading
 
 large teams (25+ employees)
 
 .
 </li>
 <li>
 Experience scaling operations and embedding tech/automation solutions.
 </li>
 <li>
 Strong background in
 
 people leadership, performance management, and people development
 
 .
 </li>
 <li>
 Arabic speaker, based in KSA (or willing to relocate).
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Management, or a related field (Master&rsquo;s a plus)
 </li>
 </ul>
 
 
</div>

Head of Operations

<div>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Quality
Job Sub Function:
Customer/Commercial Quality
Job Category:
People Leader
All Job Posting Locations:
Cairo, Egypt
Job Description:
About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at https://www.jnj.com/innovative-medicine
We are searching for the best talent for Business Unit Manager - Oncology &amp; Hematology in Cairo, Egypt.
Role Summary:<ul><li>
Have full P&amp;L accountability for the assigned Brands/ Portfolio/ Business Unit/ Countries through optimum resource allocation &amp; growing topline</li><li>
Create Credo based culture which is diverse &amp; inclusive to fully unleash the potential of the assigned teams/ functions with relentless focus on leaving no patients behind</li><li>
Align the BU cross functional teamwork along with the broader organization to ensure fast, robust &amp; sustainable access to the assigned brands while facilitating the patients journey &amp; driving profitable business growth</li><li>
Own the pre- launch plans for the upcoming launches within the scope of the Therapeutic Area (TA) to ensure the organizational preparedness &amp; market readiness</li><li>
Oversight the overall financial &amp; other performance related of the Business Unit with strict adherence &amp; governance to the compliance mandates</li><li>
Act proactively on capability building within the scope of the business unit to drive the current performance &amp; in anticipation for the future outlook. This includes robust talent management &amp; succession planning</li><li>
Lead the interface between the cluster Business unit &amp; the Regional &amp; Global counterparties to ensure the proper alignment &amp; conversation as per the corporate direction</li></ul>
Duties &amp; Responsibilities
<ul><li>Lead the assigned both marketing &amp; sales organization by building high performance team to ensure solid planning &amp; flawless execution</li><li>
Develop &amp; rollout effective &amp; efficient marketing strategies &amp; plans &amp; sales tactics &amp; execution metrics along with closely following up the pre- defined Key Performance Indicators (KPIs)</li><li>
Provide the appropriate coaching to the team &amp; to the coaches the coach to ensure sales team/ Field Force impact &amp; development while filling the talents pipeline for the future roles</li><li>
Follow up on the management of the operation &amp; processes within the assigned scope of the business unit</li><li>
Play an active role in KOLs/ KDMs engagement to leverage the partnership &amp; gather meaningful insights helping to take the right decisions for the best of the patients &amp; business.</li></ul>
Experience Required<ul><li>
Education: Relevant university degree in life sciences, A post graduate university degree in Business Administration, Marketing &amp; other relevant fields is advantageous.</li><li>
Minimum 10 years of experience in the pharmaceutical industry within commercial functions including people management with a solid track record of achievements.</li></ul>
Leadership Behaviors Required<ul><li>
LIVE OUR CREDO: Puts the needs of Our Credo stakeholders first, pursues the highest standards of quality, safety, compliance &amp; ethics and ensures everyday actions contribute to Our Purpose</li><li>
CONNECT: Builds internal and external relationships based on respect, collaborates openly across boundaries and acts as a team player.</li><li>
SHAPE: Inspires and contributes ideas that challenge thinking, demonstrates resilience and agility to drive and adapt to change.</li><li>
Grow: Develops self and others to reach their goals, engages in open &amp; honest conversations and Drives performance by managing energy and taking ownership for outcomes.</li></ul>
Technical/Functional Skills Required<ul><li>
Relevant commercial experience of sales &amp; marketing management working in pharmaceutical industry or health sector is essential.</li><li>
Solid people management experience is essential Strong knowledge of the therapeutic area is preferable.</li><li>
Sounding track record of success &amp; accomplishments.</li><li>
Clear customer centric mindset that prioritizes Execution Excellence &amp; external focused competitiveness.</li><li>
Excellent oral and written communication skills at all levels within the pharmaceutical industry to include senior health professionals, government figures and board members with an ability to verbalize and write clearly and effectively.</li><li>
Demonstrable analytical &amp; strategic skills to reach conclusions &amp; drive directions.</li><li>
Excellent numeric skills &amp; Good hand-on at MS Office &amp; different apps.</li><li>
Project management experience and ability to meet tight deadlines in a timely and accurate manner with strong attention to details, quality &amp; efficiency.</li></ul>
Required Skills:
Preferred Skills:</div>

Business Unit Manager - Oncology & Hematology

<div>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Customer Management
Job Sub Function:
Non-Technical Customer Service
Job Category:
People Leader
All Job Posting Locations:
Istanbul, Turkey
Job Description:
About Vision
Fueled by innovation at the intersection of biology and technology, we&rsquo;re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that&rsquo;s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs &ndash; from the pediatric to aging eye &ndash; in a patient&rsquo;s lifetime.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
We are searching for the best talent for Vision Customer Service Team Leader in Istanbul, Turkey.
Job Purpose
To lead, motivate and monitor the team to ensure optimum performance. To lead and develop the Vision Customer Services team to exceed Customer Service KPIs, driving continuous process improvement and delivering key strategic initiatives. To ensure that all team members are fully trained and have the adequate knowledge and skills to perform their duties and to offer customers a differentiated customer experience. The Team Lead provides elevated leadership support by influencing cross-functional partners, guiding process enhancements, and ensuring the team operates at the highest standard to support Johnson &amp; Johnson Vision&rsquo;s commercial strategy.
The responsibilities &amp; Impact you will have:<ul><li>
Motivate and mentor a team to meet/exceed performance targets, goals and objectives and service level agreements.</li><li>
Ensure effective, proactive and timely communication to all internal and external partners of customer service-related issues.</li><li>
Proactively engage with the commercial teams within each market, with view to ensuring ongoing collaboration/alignment between Supply Chain and Commercial</li><li>
Shape and deliver key strategic projects within markets, including order automation, touchless ordering with a view towards driving change and efficiencies.</li><li>
Shape overall customer service experience, through continuous alignment with markets, customers, and the business. In this way continue to both lead and motivate change to support evolving customer expectations.</li><li>
Drive and innovative and collaborative culture across markets, with a commitment to delivering an outstanding quality of customer service</li><li>
Deliver results through aligning with Safety and Quality regulations, trough ensuring teams are fully trained and adhering to all procedures.</li><li>
Liaise with Distribution, Warehouse and Transportation management to develop service improvements and issue resolution.</li><li>
Coach and develop a strong leadership-based team across markets who have ability to manage the day-to-day activities.</li><li>
Act as back-up support to team leaders within the region and the Customer Service Managers</li></ul>
Experience, skills &amp; proficiencies required:
Essential:<ul><li>
Experience within a Customer Service environment, within a regulated industry.</li><li>
Fluency in Turkish and English, written and verbal.</li><li>
Proven ability to manage, motivate and effectively communicate to team members in a matrix environment</li><li>
High degree of customer focus</li><li>
Proactive and creative approach to problem-solving and complaint handling/escalation</li><li>
Ability to effectively balance cross-functional stakeholder needs</li><li>
Exceptional time management</li><li>
Self-motivated, accustomed to a high degree of responsibility</li><li>
Excellent computer skills and proficiency in Microsoft Office</li><li>
Effective Communication skills in both written and verbal</li><li>
Able to work well under pressure and in a fast-paced environment</li><li>
Ability to adapt / prioritize and manage team and personal workload</li></ul>
Desirable:<ul><li>
Proficiency in SAP; automated order entry (EDI/FTP)</li><li>
Contact center leadership experience</li><li>
Background in a Supply Chain environment</li><li>
Understanding of business strategy and specifics of the country</li></ul>
Leadership Behaviors Required<ul><li>
LIVE OUR CREDO: Puts the needs of Our Credo stakeholders first, pursues the highest standards of quality, safety, compliance &amp; ethics and ensures everyday actions contribute to Our Purpose</li><li>
CONNECT: Builds internal and external relationships based on respect, collaborates openly across boundaries and acts as a team player.</li><li>
SHAPE: Inspires and contributes ideas that challenge thinking, demonstrates resilience and agility to drive and adapt to change.</li><li>
Grow: Develops self and others to reach their goals, engages in open &amp; honest conversations and Drives performance by managing energy and taking ownership for outcomes.</li></ul>
What type of mark will YOU make?
By joining Johnson &amp; Johnson you will find boundless opportunities to craft your path &amp; amplify your impact inside &amp; outside our walls. And with our commitment to be the world&rsquo;s healthiest workforce you can strengthen your body as well and your mind. When you work with us you can touch over a Billion lives worldwide every day. And when you apply your talent to our collective purpose there&rsquo;s no end to the lasting impact we can make together. And that changes everything.
What&rsquo;s in it for YOU?
It&rsquo;s vital to us that you feel you can bring your whole self to work; at J&amp;J we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing. You will receive a competitive wage and benefits package as well as benefits that can be tailored to what is valuable to you throughout different stages of your life. Examples of this include online Digital GP, private healthcare, Retail Vouchers, Discounted &amp; Subsidized Gym memberships and you can get to support community projects as part of our global Corporate Social Responsibility program.
Required Skills:
Preferred Skills:
Coaching, Communication, Continuous Improvement, Customer Centricity, Customer Retentions, Customer Satisfaction, Customer Service, Customer Support Operations, Customer Support Trends, Developing Others, Inclusive Leadership, Leadership, Omni-Channel Support, Process Oriented, Self-Service Tools, Service Excellence, Service Request Management, Standard Operating Procedure (SOP)</div>

Vision Customer Service Team Leader

Nestlé USA

<div>At Nestl&eacute; Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life&reg;, Nature's Bounty&reg;, Vital Proteins&reg;, Orgain&reg;, Nuun&reg;, BOOST&reg;, Carnation Breakfast Essentials&reg;, Peptamen&reg;, Compleat Organic Blends&reg;, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases. 
At Nestl&eacute; Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. 
Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. 
Position Summary: 
The District Business Manager (DM) is responsible for sales performance at an area level through strategic direction and inspirational leadership of a specialty GI Sales team within the Pacific Northwest and Northern California territory. The District Business Manager will also need business knowledge of the local landscape to assess key stakeholders and to monitor and track future trends within the marketplace. This is a People Leader role and will require travel up to and including 50-60%+. Preference will be given to candidates located within the greater Seattle/Tacoma, WA or San Francisco/Sacramento, CA areas.<ul><li> 
This Sales Territory is located in the Pacific Northwest and Northern California and includes: Seattle/Tacoma/Spokane, WA, Portland/Eugene, OR and also Sacramento/San Francisco/Silicon Valley, CA. 
</li></ul> 
Key Responsibilities:<ul><li> 
Provides inspirational leadership and strategic direction to specialty sales representatives to exceed performance goals.</li><li>Oversee all area operations including hiring, people development and performance goals/management, change management, legal &amp; compliance adherence, resource utilization and administration.</li><li>Regularly observe and coach (both verbally and in writing) sales representatives in the field on business acumen, product knowledge and sales competencies to maximize development and goal attainment.</li><li>Execute a business plan collaboratively with Marketing, Medical Affairs and Market Access that reflects current and future market/customer trends as well as the current brand, channel, Healthcare Professionals (HCP) thought leadership and contracting strategies.</li><li>Develop and maintain a strategic Area Business Plan and oversee individual territory plans for direct reports.</li><li>Demonstrate an entrepreneurial approach to driving the area sales results.</li><li>Optimize area operating budget to assure top customer and business opportunities and gaps are differentially engaged and supported for strong growth and profitability.</li><li>Monitor area customer and sales trends as well as salesforce execution to identify. opportunities/gaps and address through regular business plan evolution and call plan adherence.</li><li>Regularly communicate with sales leadership and internal partners on performance, insights and trends.</li><li>Develop sustained relationship with top customers to maintain open lines of information and support, business plan influence and proactively identify and take action on any competitive threats.</li><li>Assure team consistently conducts business in a compliant and legal manner in accordance with core Nestle policies and procedure and proactively brings forward ideas for enhancement.</li><li>Develop an energizing and inspiring culture where team members feel highly supported and motivated to assertively compete every day for the business and show recognition and share best practices with the team and broader organization.</li></ul> 
Requirements:<ul><li> 
Bachelor&rsquo;s degree in Business Administration or in a related Medical field required; Master&rsquo;s degree or MBA preferred.</li><li>4-5+ years of People Leadership experience in Pharma/Medical Sales with a demonstrated track record of success building, coaching, developing, inspiring and retaining high performance teams required.</li><li>Demonstrated fluency in MS Office (Word/Excel/Outlook/PowerPoint) required.</li><li>Must have strong change agility and the ability to lead a team through change management.
</li><li>Proven track record of working with large complex organizations and decision processes.</li><li>Demonstrated capability to successfully plan and execute key corporate initiatives.</li><li>Willing and able to work under pressure to meet tight deadlines with minimal supervision.</li><li>Must have excellent communication (oral and written), organizational, presentation and stakeholder management skills (including the ability to develop and maintain strong, cross-functional stakeholder relationships).</li><li>Strong experience including experience in Sales, Marketing, Business Operations and/or Account Management required.</li><li>Demonstrated solid financial and analytical skills.</li><li>Ability to execute plans with the greatest business impact collaboratively with Marketing, Market Access and Medical Affairs required.</li><li>Must possess a valid Driver&rsquo;s License and safe driving record.</li><li>Current or prior experience with CRM or data systems such as Power BI, Veeva, Circana, Nielsen or IRI is highly preferred.</li><li>Willing and able to travel up to and including 50-60%+ based in the assigned Field/Territory required.</li></ul> 
The approximate pay range for this position is $180,000 to $200,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities, as well as geographic location. 
 
Nestle Offers performance-based incentives and a competitive total rewards package, which includes a 401k with a company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at: Nestle in the US Benefits | Nestl&eacute; Careers 
 
Requisition ID: 
392772 #LI-FG1 
It is our business imperative to remain a very inclusive workplace. 
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestl&eacute;. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestl&eacute; seeks such skilled and qualified individuals to share our mission where you&rsquo;ll join a cohort of others who have chosen to call Nestl&eacute; home. 
The Nestl&eacute; Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467. 
This position is not eligible for Visa Sponsorship. 
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy. 
Job Requisition: 392772</div>

District Business Manager (GI Pharma Sales)

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