people manager

Confidential

<div>
 <p>
  <strong>
   People and Culture Manager
  </strong>
 </p>
 <p>
  <strong>
   <em>
    Location: Doha, Qatar
   </em>
  </strong>
 </p>
 <p>
  We are a fast-scaling, technology-driven lifestyle brand operating across multiple markets across EMENA. With a digital-first model and a strong regional footprint spanning the GCC and Europe, we are building a people function that is structured, commercially aware, and genuinely focused on employee experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a hands-on generalist HR role embedded within one of our key markets, reporting into the Central People and Culture Lead with a dotted line to the Country Head. You will be the primary HR partner for that market, managing a small team of People and Culture Officers and owning the full employee lifecycle and ensuring operational excellence across all people processes.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  The People and Culture Manager is responsible for the end-to-end delivery of HR services within the country, managing a small team of People and Culture Officers. You will own talent acquisition, employee relations, payroll governance, HR operations, engagement, and compliance, while serving as the key people partner for the Country Head and cross-functional leadership. This role requires someone with deep knowledge of local labour law, a strong grip on payroll processes, and the maturity to operate across both strategic and operational HR demands.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You Will Own
  </strong>
 </p>
 <p>
  <strong>
   TALENT ACQUISITION AND ONBOARDING
  </strong>
 </p>
 <ul>
  <li>
   Manage the full recruitment cycle for junior to mid-level roles, from job posting and screening through to offer coordination
  </li>
  <li>
   Partner with hiring managers to align on role requirements, candidate profiles, and hiring timelines
  </li>
  <li>
   Own onboarding logistics end-to-end, including contract preparation, systems access, and induction coordination
  </li>
 </ul>
 <p>
  <strong>
   PAYROLL AND HR OPERATIONS
  </strong>
 </p>
 <ul>
  <li>
   Own the end-to-end payroll preparation process for the country, including validation of attendance, leave, allowances, deductions, and all variable inputs ahead of each payroll cycle
  </li>
  <li>
   Ensure payroll outputs are accurate, compliant with local statutory requirements, and submitted within agreed timelines
  </li>
  <li>
   Maintain deep working knowledge of country-specific labour laws, including end-of-service entitlements, gratuity calculations, visa and work permit requirements, and disciplinary procedures
  </li>
  <li>
   Maintain the accuracy and integrity of all employee data in the HRIS, ensuring timely updates across all employee lifecycle events
  </li>
  <li>
   Ensure all HR processes and documentation are fully compliant with local labour law, escalating exceptions and legal risks to the Central P&amp;C Lead immediately
  </li>
 </ul>
 <p>
  <strong>
   EMPLOYEE RELATIONS AND ADVISORY
  </strong>
 </p>
 <ul>
  <li>
   Act as the primary HR point of contact for employees in the market, providing clear and consistent guidance on policies, benefits, and procedures
  </li>
  <li>
   Support the management of grievances, disciplinary processes, and conflict resolution under the direction of senior HR leads
  </li>
  <li>
   Track and manage probation confirmations, contract renewals, and exit interview processes
  </li>
 </ul>
 <p>
  <strong>
   ENGAGEMENT AND CULTURE
  </strong>
 </p>
 <ul>
  <li>
   Lead and coordinate employee engagement initiatives, wellness programs, and recognition activities for the market
  </li>
  <li>
   Support the execution of internal communications aligned with the organisation's employer brand and culture guidelines
  </li>
  <li>
   Gather employee feedback and contribute to action planning to continuously improve workplace experience
  </li>
 </ul>
 <p>
  <strong>
   TEAM MANAGEMENT
  </strong>
 </p>
 <ul>
  <li>
   Manage and support a small team of People and Culture Officers within the country, setting clear priorities and reviewing work quality
  </li>
  <li>
   Act as the day-to-day point of escalation for the team, providing guidance on complex employee queries, policy application, and process execution
  </li>
  <li>
   Support the professional development of the team in line with the broader P&amp;C capability framework
  </li>
 </ul>
 <p>
  <strong>
   COMPLIANCE, REPORTING, AND AUDIT READINESS
  </strong>
 </p>
 <ul>
  <li>
   Prepare HR reports and dashboards for internal stakeholders, covering headcount, attrition, and HR activity
  </li>
  <li>
   Maintain HR documentation standards to ensure accuracy, consistency, and readiness for internal and external compliance checks
  </li>
  <li>
   Support timely implementation of audit recommendations and policy updates as directed
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Are Looking For
  </strong>
 </p>
 <ul>
  <li>
   6 to 8 years of progressive experience in HR operations, talent acquisition, or employee relations
  </li>
  <li>
   Experience working in a regional, fast-paced, or multicultural environment
  </li>
  <li>
   Hands-on experience with HRIS platforms, ideally SAP SuccessFactors
  </li>
  <li>
   Strong working knowledge of country-specific labour law, including end-of-service, gratuity, visa processing, and statutory compliance
  </li>
  <li>
   Hands-on payroll management experience with a solid understanding of payroll cycles, statutory deductions, and audit requirements
  </li>
  <li>
   Strong interpersonal, conflict resolution, and stakeholder communication skills
  </li>
  <li>
   Prior experience managing or supervising a small HR team
  </li>
  <li>
   Arabic speaker; fluency in written and spoken Arabic is required for this role
  </li>
  <li>
   Highly organised, detail-oriented, confidential, and emotionally intelligent
  </li>
  <li>
   Bachelor's degree in Human Resources, Business Administration, or a related field; CIPD or SHRM certification is a plus
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Success Metrics
  </strong>
 </p>
 <p>
  Payroll accuracy and on-time delivery, time to hire, onboarding completion rate, HRIS data accuracy, labour law compliance, employee relations case resolution time, and engagement initiative delivery.
 </p>
</div>


People & Culture Manager

Raffles Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 #BeLimitless
 <br/>
 <br/>
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 <br/>
 <br/>
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 <br/>
 <br/>
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The People &amp; Culture Manager will play a key leadership role in driving compliant, ethical, and people-centric HR practices in alignment with Qatar labour legislation and Accor policies. The position serves as a trusted advisor to leadership on employee relations and people governance, contributing to a fair, consistent, and inclusive workplace. With a strong focus on culture, compliance, and operational excellence, the role supports a high-engagement environment aligned with Accor&rsquo;s Heartist&reg; values, while upholding the highest standards of confidentiality, wellbeing, and health and safety.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Human Resources, Business Administration or Business Management
  </li>
  <li>
   Relevant professional Human Resources certification, such as CIPD, SHRM, or other internationally recognised HR credentials will be an advantage
  </li>
  <li>
   Minimum of 5-7 years of progressive human resources experience with at least 1-2 years in HR leadership experience within luxury hospitality environment
  </li>
  <li>
   At least 2 years of hands-on working knowledge of Qatar Labour Law, local employment practices, and governmental procedures
  </li>
  <li>
   Demonstrated hands-on experience managing employee relations, disciplinary actions, grievances, investigations, and HR compliance matters
  </li>
  <li>
   Demonstrated hands-on experience managing in compensation and benefits administration, payroll, leave management, and end-of-service benefit calculations
  </li>
  <li>
   Proven experience in HR reporting, including the preparation, analysis, and presentation of workforce data and key people metrics
  </li>
  <li>
   Hands-on experience in HR budgeting, forecasting, and accruals, ensuring accurate financial planning and reporting
  </li>
  <li>
   Hands-on experience overseeing employee housing operations, standards, compliance, and colleague welfare within staff accommodation in alignment with local regulations, practices, and procedures
  </li>
  <li>
   Demonstrated experience in designing, implementing, and driving employee engagement and employee welfare initiatives to enhance workplace culture and wellbeing
  </li>
  <li>
   Proven ability to manage and influence internal and external stakeholders across all levels
  </li>
  <li>
   Proficiency in HR systems and relevant platforms, including but not limited to Oasys
  </li>
  <li>
   Proven ability in meeting facilitation and management skills, with the ability to lead discussions, align stakeholders, and drive actionable outcomes
  </li>
  <li>
   Strong proficiency in Microsoft Office applications
  </li>
  <li>
   Prior experience working in the GCC is preferred
  </li>
  <li>
   Fluency in English is required; Due to the nature of the role and the current team dynamics, Arabic-speaking candidates will be given priority
  </li>
 </ul>
</div>


Southwire

<div><p>A leader in technology and innovation, Southwire Company, LLC is one of North America&rsquo;s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner.</p><p>
The purpose of Southwire&rsquo;s College Programs is to provide valuable experience to students pursuing a bachelor&rsquo;s degree or higher. Our goal is to give students meaningful work that builds on what they are learning in the classroom. Our programs are project based. Students will receive a project at the beginning of the summer and present it in our project expo at the end of the summer. Our more than seven decades of progressive growth can be attributed to our determination to develop innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what&rsquo;s possible?</p><p>
Location: Rod Mill</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2></div><div><p>
Develops and executes People &amp; Culture (P&amp;C) strategies and initiatives at a complex site/business unit that align with organizational goals and values. Ensures a strategic approach to P&amp;C planning, policy development, talent management, and fostering an inclusive workplace culture. Partners with leadership and Centers of Excellence (COEs) to drive performance, growth, and compliance across all P&amp;C functions.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2></div><div><ul><li>
Collaborates with leadership to develop and implement People &amp; Culture (P&amp;C) strategies that support organizational goals and objectives.</li><li>
Leads in P&amp;C policy development, implementation, and adherence, ensuring compliance with relevant laws and regulations.</li><li>
Oversees all aspects of P&amp;C at area of responsibility level, including talent acquisition, onboarding, training and development, performance management, team member relations, and benefits administration.</li><li>
Drives efforts to create an inclusive, engaging workplace culture that attracts, retains, and develops top talent.</li><li>
Manages HRIS and other P&amp;C-related systems to ensure efficient processes, data accuracy, and effective reporting.</li><li>
Coaches and counsels managers and team members to facilitate conflict resolution, collaboration, and teamwork.</li><li>
Identifies skill gaps through skill gap analysis to develop and implement talent development programs and performance management processes, supporting career advancement and succession planning.</li><li>
Ensures compliance with labor laws and regulations, managing risk and adhering to best employment practices by staying up to date with employment laws for federal, state, and local as well as company policies.</li><li>
Leads change management initiatives, supporting the organization through growth and transformation.</li><li>
Develops and monitors key P&amp;C metrics to assess performance, identify areas for improvement, and make data-driven recommendations to make the necessary improvements.</li><li>
Performs other duties as assigned</li><li>
Complies with all policies and standards</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Required Education &amp; Experience</b></h2></div><div><p>
Minimum Education Level: Bachelor's Degree
</p><p>Years of Experience: 8-11 Years</p><p>
Field of Expertise: Professional HR certification (e.g., SHRM-SCP, SHRM-CP SPHR, PHR)</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Education &amp; Experience</b></h2></div><div><p>
Minimum Education Level: Master's Degree</p><p>
Specialized Degree: None</p><p>
Licenses/Certificates: Professional HR certification (e.g., SHRM-SCP, SPHR)</p><p>
Years of Experience: 12-14 Years</p><p>
Field of Expertise: Manufacturing and/or Distribution; relevant industry experience</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Spans of Control</b></h2></div><div><p>
Does this role Manage Southwire Team Members: No</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements</b></h2></div><div><p>
Moving: 5%</p><p>
Standing: 5%</p><p>
Sitting: 90%</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Working Conditions</b></h2></div><div><p>
Office</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Equipment</b></h2></div><div><p>
Computer/Keyboard</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Competencies</b></h2></div><div><div>
Nimble Learning</div><div>
Customer Focus</div><div>
Plans and Aligns</div><div>
Collaborates</div><div>
Balances Stakeholders</div><div>
Action Oriented</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Skills</b></h2></div><div><div>
Relationship Building</div><div>
Business Acumen</div><div>
Training And Development</div><div>
Accountability</div><div>
Workforce Planning</div><div>
Employee Relations</div><div>
Employee Engagement</div><div>
Change Management</div><div>
Human Resources Information System (HRIS)</div><div>
Advising</div></div></div></div><p>
Benefits We Offer:</p><ul><li>
401k with Matching &amp; Pension Plan (Eligible for Pension after 1,000 Hours Worked)</li><li>
Flexible Work Schedules</li></ul><p>
Southwire is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.</p></div>

Knight Frank MENA

<div>
 <p>
  <strong>
   Overview
  </strong>
 </p>
 <p>
  We are seeking an experienced People (HR) Manager to join our dynamic team and oversee day-to-day running of the People and administration department across the UAE, Bahrain and Qatar. As a People Manager, you will be involved in all aspects of HR management including operations and implementing strategies and processes to align with the company&rsquo;s goals and objectives. This position reports directly to the Head of People.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  HR Operations &amp; Employee Lifecycle Management
 </p>
 <ul>
  <li>
   Oversee employee onboarding and orientation processes to ensure a seamless and professional integration of new hires into the organisation.
  </li>
  <li>
   Contribute towards the Regional People Strategic Plan and manage the full employee lifecycle, including recruitment support, onboarding, probation reviews, employee development and offboarding processes.
  </li>
  <li>
   Maintain accurate, confidential and up-to-date HR records and documentation in accordance with company policies and data protection standards.
  </li>
  <li>
   Ensure the consistent application of HR policies, procedures and internal governance frameworks across the business.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Employee Relations &amp; Workplace Culture
 </p>
 <ul>
  <li>
   Manage employee relations matters, including conflict resolution, disciplinary actions and grievance procedures, ensuring fair, consistent and legally compliant outcomes.
  </li>
  <li>
   Provide professional HR guidance and support to managers and employees on workplace matters, policies and best practice.
  </li>
  <li>
   Promote a positive, collaborative and high-performance workplace culture aligned with Knight Frank&rsquo;s values.
  </li>
  <li>
   Design and implement well-being initiatives and employee engagement programmes to strengthen team cohesion, morale and company culture.
  </li>
  <li>
   Compliance &amp; Regulatory Governance
  </li>
  <li>
   Ensure full compliance with labour laws and regulatory requirements in UAE, Qatar and Bahrain, including employment contracts, working hours, leave entitlements and statutory obligations.
  </li>
  <li>
   Monitor changes in employment legislation and advise leadership on any required policy or procedural updates.
  </li>
  <li>
   Support internal audits and ensure HR processes remain compliant with corporate governance standards.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Talent Development &amp; Performance Management
 </p>
 <ul>
  <li>
   Work with the Head of L&amp;D and the wider leadership team to develop and implement training and professional development programmes that enhance employee capability and career progression.
  </li>
  <li>
   Assist in the implementation and management of performance management systems to drive productivity, accountability and employee engagement.
  </li>
  <li>
   Support managers in conducting performance reviews, objective setting and development planning.
  </li>
  <li>
   Act as a trusted HR partner to leadership, providing advice on organisational design, workforce planning and talent management, aligned to the regional strategic plans.
  </li>
  <li>
   Support the development and implementation of HR initiatives that align with the company&rsquo;s business objectives and growth strategy.
  </li>
  <li>
   Analyse HR metrics and workforce data to provide insights that support informed decision-making and organisational improvement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Recruitment &amp; Workforce Planning
 </p>
 <ul>
  <li>
   Support the Talent Acquisition team and hiring managers with recruitment activities, ensuring recruitment processes are efficient, compliant and aligned with organisational needs.
  </li>
  <li>
   Assist in identifying workforce planning requirements and supporting talent acquisition initiatives as required.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Compensation &amp; Benefits Administration
 </p>
 <ul>
  <li>
   Support the administration of compensation and benefits programmes, ensuring alignment with market practices and internal equity.
  </li>
  <li>
   Assist in salary benchmarking, promotions and reward-related processes in collaboration with leadership.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Additional Responsibilities
 </p>
 <ul>
  <li>
   Provide ongoing office management, administrative and operational HR support across the business as required.
  </li>
  <li>
   Undertake additional duties as reasonably required to support the effective functioning of the HR department and wider organisation.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills and Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in Human Resources or a related field (or equivalent work experience).
  </li>
  <li>
   Understanding of regional business culture and labour law regulations.
  </li>
  <li>
   The ability to understand and make use of computers and information technology (Knight Frank internal systems).
  </li>
  <li>
   Software: Microsoft Office programs to an advanced/proficient level.
  </li>
  <li>
   Language skills: Fluency in English, written and verbal. Fluency in Arabic or other languages is advantageous.
  </li>
  <li>
   Travel: Flexible attitude towards travelling.
  </li>
 </ul>
</div>


People (HR) Manager - Dubai

Free People

<div>Location:
<p>
This position is located at 6600 Topanga Canyon Blvd, Canoga Park, California, 91303 United States Role Summary:
</p><div>
The Store Manager will lead and drive sales by taking an Omni channel approach to the retail experience. Their goal is to deliver an environment that is engaging and inspiring to the customer while shaping a strong store culture.</div>
Role Responsibilities:
<div>Brand Experience</div><ul><li>
Acts as a brand representative reflective of the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer</li><li>
Advocates for technology usage and trains the team to transact in the moment to deliver a seamless Omni-channel retail experience; ensures merchandising and display presentations create a compelling atmosphere</li><li>
Cultivates an environment of genuine customer connection and encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way</li></ul><div>
Leadership + Team Management</div><ul><li>
Continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connection</li><li>
Participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision-making and multi-tasking capabilities</li><li>
Prioritizes employee development to ensure team expertise on product fit and styling to inform and inspire the customer; provides employees with timely and specific feedback to create a culture of action and accountability</li></ul><div>
Visual + Business Operations</div><ul><li>
Oversees and contributes to upholding daily operating procedures; responsible for staff scheduling and payroll management</li><li>
Collaborates with key partners to lead timely and effective execution of visual priorities for the store; interprets Home Office visual direction to impact store&rsquo;s structure, display, merchandising, and outfitting</li><li>
Utilizes company tools to analyze business opportunities within product placement, outfitting, and stock levels; takes initiative to network with local community to have a pulse on fitness and wellness trends for event ideas to drive community connection and sales</li><li>
Adheres to store&rsquo;s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store</li></ul><div>
Communication + Relationships</div><ul><li>
Leads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported</li><li>
Fosters a culture of communication and teamwork to ensure a balance between customer service, operational tasks, and visual needs; stays current and responds to interoffice communication while ensuring important company information reaches all levels of the team</li><li>
Embraces a culture of development by protecting time with direct reports; proactive in setting goals and delivering feedback for team's personal growth</li><li>
Provides store and departmental insight related to the customer experience and communicates feedback to District Manager and Home Office partners; participates within company and district forums through sharing store specific scenarios and ideas</li></ul>
Role Qualifications:
<ul><li>Love for the FP brand</li><li>
2+ years store leadership experience</li><li>
Proven record of hiring and developing great talent</li><li>
Strong understanding of merchant process and ways it impacts the business</li><li>
Experience in coaching and conflict resolution</li><li>
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays</li></ul>
The Perks:
<div>
URBN offers comprehensive Perks &amp; Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores</div>
Pay Range: USD $72,000.00 - USD $74,000.00 /Yr.</div>

Free People Store Manager

Strategic Association Management

<div><p><b>Are you an organized, people-centered operations professional who thrives in environments where clarity, consistency, and culture matter? Strategic Association Management (SAM) is seeking a HR &amp; People Operations Manager to help deliver a seamless, values-aligned employee experience across the organization.</b></p><p>
In this role, you will serve as the operational backbone of SAM's People &amp; Culture function. This role is responsible for executing HR processes, managing systems, coordinating benefits and performance workflows, and supporting organization-wide engagement efforts. This position ensures SAM's people operations run smoothly while partnering closely with our President &amp; CXO and our outsourced HR Advisor, who provides HR strategic oversight, compliance and risk guidance.</p><p>
The ideal candidate is a detail-driven, relationship-oriented professional who brings clarity, consistency, and a warm presence to the employee experience. If you excel at building structure, coordinating details, and supporting a positive workplace culture, this role offers an opportunity to make a significant impact at a growing, mission-driven company.</p><p><b>
JOB TITLE: </b>HR &amp; People Operations Manager</p><p><b>
SALARY RANGE: </b>$60,000-$73,000</p><p><b>
FLSA STATUS: </b>Exempt</p><p><b>
REPORTS TO: </b>Head of People &amp; Culture (President &amp; CXO)</p><p><b>
LOCATION: </b>Hybrid (Austin area required for in-person onboarding and culture initiatives)</p><h1 class="jobSectionHeader"><b>
ESSENTIAL DUTIES &amp; RESPONSIBILITIES</b></h1><h2 class="jobSectionHeader"><b>
HR Operations &amp; Systems</b></h2><ul><li>
Create, maintain and organize HR workflows, checklists, templates, forms, and process documentation</li><li>
Maintain the HRIS, ATS and other employee records, templates, and process documentation</li></ul><h2 class="jobSectionHeader"><b>
Talent Acquisition Support
</b></h2><ul><li>Manage the operational aspects of recruiting, including posting roles, facilitating candidate communications, scheduling interviews, and supporting managers in moving candidates through the hiring process</li><li>
Support hiring managers by ensuring they have clear guidance, consistent templates, and reliable timelines</li><li>
Prepare offer letters, onboarding packets, and administrative HR documents</li></ul><h2 class="jobSectionHeader"><b>
Onboarding &amp; Offboarding (In-Person Required)</b></h2><ul><li>
Lead new employee onboarding and organize team members to facilitate 30/60/90-day milestones</li><li>
Work with Office Operations Specialist to coordinate technology, access, equipment, and communications for new hires</li><li>
Manage offboarding process including communication, documentation, and access removal</li></ul><h2 class="jobSectionHeader"><b>
Employee Support</b></h2><ul><li>
Initial point of contact for day-to-day employee support (policies, benefits, employee relations)</li><li>
Administer company-wide PTO process</li><li>
Manage non-exempt employee time tracking and overtime process</li><li>
Provide support for internal and external professional development logistics</li><li>
Facilitate remote employee processes (policies, travel)
</li><li>Coordinate companywide communications plan around new hires, promotions, terminations</li></ul><h2 class="jobSectionHeader"><b>
Benefits &amp; Total Rewards Administration</b></h2><ul><li>
Coordinate day-to-day benefits administration, provide enrollment support, and respond to routine employee questions</li><li>
Facilitate engagement with the Total Rewards incentives promotion, implementation and tracking</li><li>
Communicate and ensure payroll updates tied to benefits, compensation, and employment status are complete</li><li>
Support open enrollment and new hire enrollment logistics in benefit plans</li><li>
Assist HR Advisor in management of relationships with external benefit brokers and providers (Insurance, 401K, etc.)</li></ul><h2 class="jobSectionHeader"><b>
Performance &amp; Development Support (Administrative)</b></h2><ul><li>
Coordinate the logistical aspects of Quarterly Conversations and Annual Review cycles, including scheduling reminders, ensuring documentation is completed, and tracking follow-up items</li><li>
Support administration of KSA assessments and upkeep of performance-related templates and forms</li><li>
Prepare materials, slides, communications, and attendance tracking for manager and staff training sessions</li><li>
Maintain organized records of training participation, certifications, awards and identified development areas</li></ul><h2 class="jobSectionHeader"><b>
Culture, Engagement &amp; Internal Communications
</b></h2><ul><li>Facilitate coordination and logistics for company engagement and culture building activities - staff events, retreats, social activities, recognition programs, and community impact activities</li><li>
Coordinate employee surveys and support follow-up tracking and communications</li></ul><h2 class="jobSectionHeader"><b>
Policy &amp; Process Adherence</b></h2><ul><li>
Maintain SAM's internal HR process documentation and ensure alignment with the SAM Employee Handbook</li><li>
Implement and communicate policy updates provided by the outsourced HR Advisor</li><li>
Track compliance-related internal actions such as acknowledgements</li></ul><h2 class="jobSectionHeader"><b>
Collaboration with Outsourced HR Advisor</b></h2><ul><li>
Partner with the advisor on compliance updates, policy revisions, sensitive employee issues, and benefits or compensation guidance</li><li>
Implement advisor-recommended changes into SAM systems, templates, and workflows</li><li>
Coordinate documentation and scheduling for escalated HR matters</li></ul><p><b>
Note:</b> Coaching managers, complex employee relations, conflict resolution, and sensitive HR decision-making are managed by the Head of People &amp; Culture and Outsourced HR Advisor, not this position.</p><h1 class="jobSectionHeader"><b>
EXPERIENCE &amp; SKILLS</b></h1><p><b>
Required</b></p><ul><li>
5+ years' experience in managing HR functions, People Operations, or related roles</li><li>
HRIS and ATS experience, along with basic HR compliance concepts</li><li>
Strong organizational and project management skills with high attention to detail</li><li>
Ability to bring clarity to complex systems and processes</li><li>
Warm, professional communication style; strong follow-through</li><li>
Experience managing multiple priorities in a fast-paced environment</li><li>
Knowledge of Microsoft Office Suite and proficiency with a variety of computer/technology tools; preferably with Zoom and Mac OS (SAM is a Mac environment)</li></ul><p><b>
Preferred</b></p><ul><li>
HR certified or demonstrated trainings
</li><li>Experience in professional services, nonprofit, or multi-client environment</li><li>
Experience coordinating training, staff events, and/or culture programs</li><li>
Familiarity with Texas and federal employment regulations</li><li>
Comfort working alongside executive leadership</li></ul><h1 class="jobSectionHeader"><b>
EMPLOYEE EXPERIENCE</b></h1><ul><li>
The SAM staff team and culture reflects passionate individuals who create meaningful experiences through engaging and creative service and by honoring a diversity of thought and experience.</li><li>
Our values are defined by the active way in which we work to achieve them. In everything we do, it's critical that we consider the ways in which we: Build Trust, Seek Clarity, Stay Curious, Practice Empathy and Champion Growth. LEARN MORE ABOUT OUR CORE VALUES.</li><li>
SAM is committed to creating and maintaining an employee experience that provides meaningful recognition and incentives, fosters inclusivity and belonging, and ensures professional and personal development and growth.</li><li>
The SAM Total Rewards program represents a robust, employee-driven engagement and incentive our program that intentionally addresses seven key elements that make up the comprehensive employee experience: Compensation, Benefits, Well-Being, Development and Support, Community Impact, Work Environment and Resources, and Diversity, Equity, and Inclusion. LEARN MORE ABOUT SAM TOTAL REWARDS.</li></ul><p></p><p><b><i><br>
Strategic Association Management</i></b><i> (SAM) is an association management company (AMC) providing professional management services for a diverse array of organizations. An AMC provides creative staffing, strategic and administrative solutions for association and non-profit organizations. At SAM, a team of experienced professionals takes care of day-to-day operations-increasing efficiency and enabling scalability-so volunteers are empowered to pursue their organization's mission. Through long-term partnerships, our clients experience organizational sustainability, growth and, ultimately, transformation.</i></p><p><i>
SAM will provide equal opportunity to all employees and applicants for employment regardless of actual or perceived race, color, national origin, citizenship status, age, religion, disability, sex, pregnancy, sexual orientation, gender identity, military or veteran status, genetic information, or any other category protected by applicable law.</i></p></div><p></p>

HR & People Operations Manager

<div>Location:
<p>
This position is located at 4500 INTERSTATE 55 NORTH FRONTAGE RD, Jackson, Mississippi, 39211 United States Role Summary:
</p><p>
The Store Manager will lead and drive sales by taking an Omni channel approach to the retail experience. Their goal is to deliver an environment that is engaging and inspiring to the customer while shaping a strong store culture.</p>
Role Responsibilities:
<div>Brand Experience</div><ul><li>
Acts as a brand representative reflective of the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer</li><li>
Advocates for technology usage and trains the team to transact in the moment to deliver a seamless Omni-channel retail experience; ensures merchandising and display presentations create a compelling atmosphere</li><li>
Cultivates an environment of genuine customer connection and encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way</li></ul><div>
Leadership + Team Management</div><ul><li>
Continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connection</li><li>
Participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision-making and multi-tasking capabilities</li><li>
Prioritizes employee development to ensure team expertise on product fit and styling to inform and inspire the customer; provides employees with timely and specific feedback to create a culture of action and accountability</li></ul><div>
Visual + Business Operations</div><ul><li>
Oversees and contributes to upholding daily operating procedures; responsible for staff scheduling and payroll management</li><li>
Collaborates with key partners to lead timely and effective execution of visual priorities for the store; interprets Home Office visual direction to impact store&rsquo;s structure, display, merchandising, and outfitting</li><li>
Utilizes company tools to analyze business opportunities within product placement, outfitting, and stock levels; takes initiative to network with local community to have a pulse on fitness and wellness trends for event ideas to drive community connection and sales</li><li>
Adheres to store&rsquo;s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store</li></ul><div>
Communication + Relationships</div><ul><li>
Leads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported</li><li>
Fosters a culture of communication and teamwork to ensure a balance between customer service, operational tasks, and visual needs; stays current and responds to interoffice communication while ensuring important company information reaches all levels of the team</li><li>
Embraces a culture of development by protecting time with direct reports; proactive in setting goals and delivering feedback for team's personal growth</li><li>
Provides store and departmental insight related to the customer experience and communicates feedback to District Manager and Home Office partners; participates within company and district forums through sharing store specific scenarios and ideas</li></ul>
Role Qualifications:
<ul><li>Love for the FP brand</li><li>
2+ years store leadership experience</li><li>
Proven record of hiring and developing great talent</li><li>
Strong understanding of merchant process and ways it impacts the business</li><li>
Experience in coaching and conflict resolution</li><li>
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays</li></ul>
The Perks:
<div>
URBN offers comprehensive Perks &amp; Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores</div>
Pay Range: USD $60,000.00 - USD $65,000.00 /Hr.</div>

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