people operations lead

The Catalyst Group

<div>
 
 Industry:
 
 Caf&eacute; / Casual Dining / Multi-Branch Hospitality
 
 
 
 Reports to:
 
 Founding Directors
 
 
 
 Role Overview:
 
 A fast-growing, multi-format caf&eacute; and food-led hospitality business is looking for an
 
 entrepreneurial, systems-driven Chief Operating Officer
 
 to lead its next phase of scale. The business currently operates
 
 multiple flagship caf&eacute;s and smaller-format pastry/coffee outlets
 
 , with further expansion planned through company-owned and franchise-led growth. This role will act as the
 
 operational right hand to the founders
 
 , replacing an outgoing strategic
 
 
 consultant and building the systems, people, and governance needed for scale.
 
 
 
 Key Mandate:
 
 The COO will lead all head office and operational functions, ensuring strong coordination between branch operations, people, supply chain, service standards, training systems, and expansion readiness. The ideal candidate is a
 
 hands-on systems builder
 
 with strong restaurant, caf&eacute;, QSR, or chain hospitality experience.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Head Office Management: Ensure harmony, prioritisation, and high-velocity coordination across all support and operational departments.
 </li>
 <li>
 Caf&eacute; Operations &amp; Guest Experience: Own service flow, SOP execution, customer journey, and consistent in-store standards across all branches.
 </li>
 <li>
 Strategy Execution, Governance &amp; Founder Alignment: Translate founder vision into execution plans, leadership dashboards, and cross-functional accountability.
 </li>
 <li>
 Product Quality &amp; Training Excellence: Ensure food, pastry, and coffee consistency through strong training systems, audits, and branch capability development.
 </li>
 <li>
 Supply Chain, Procurement &amp; Inventory Control: Drive supplier coordination, stock discipline, procurement controls, and cost-efficient inventory systems.
 </li>
 <li>
 People Operations, HR &amp; Branch Leadership: Lead staffing structures, branch manager accountability, performance culture, and people decision-making.
 </li>
 <li>
 Financial Controls &amp; Administrative Discipline: Strengthen branch paperwork, reporting compliance, reconciliations, and operational control processes.
 </li>
 <li>
 Franchise / Small Format Governance: Build scalable SOPs and governance standards for smaller-format and franchise-led expansion models.
 </li>
 <li>
 New Branch Launches &amp; Scalability: Lead pre-opening readiness, launch planning, hiring, training deployment, and early-stage branch stabilisation.
 
 
 
 </li>
 </ul>
 
 Ideal Profile
 
 
 
 <ul>
 <li>
 8&ndash;12+ years in hospitality / chain restaurant operations
 </li>
 <li>
 Strong experience in multi-branch execution
 </li>
 <li>
 Deep focus on service and quality
 </li>
 <li>
 Capable of building SOPs, dashboards, and reporting rhythms
 </li>
 <li>
 Strong people leader who can make tough decisions
 </li>
 <li>
 Comfortable working closely with founders
 </li>
 <li>
 Experience in scaling emerging brands preferred
 
 
 
 </li>
 </ul>
 
 Success will be defined by:
 
 
 
 <ul>
 <li>
 Stronger service consistency
 </li>
 <li>
 Tighter branch controls
 </li>
 <li>
 Robust training systems
 </li>
 <li>
 Improved supplier coordination
 </li>
 <li>
 Better branch manager discipline
 </li>
 <li>
 Scalable launch systems for new branches
 </li>
 <li>
 Stronger founder reporting and execution cadence
 
 </li>
 </ul>
</div>

Chief Operations Officer (COO)

<div><div>Facilities &amp; Warehouse Operations Lead</div> 
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who ever said &lsquo;&lsquo;the sky is the limit&rsquo;&rsquo; never spoke to you! Because for you it&rsquo;s the beginning DHL Global Forwarding has an opening for a Facilities &amp; Warehouse Operations Lead in Ardiya, Kuwait.
Join us in connecting people and improving lives! 
In this Facilities &amp; Warehouse Operations Lead position
Facilities Management 

<ul><li>Oversee day-to-day operations of all company facilities, ensuring cleanliness, functionality, and compliance with regulatory standards.</li>
<li>Manage vendor relationships for maintenance, utilities, and service contracts.</li>
<li>Lead space planning, office moves, and infrastructure upgrades.</li></ul> 
Warehouse Operations 

<ul><li>Supervise warehouse staff and ensure efficient inventory management, receiving, storage, and dispatch processes.</li>
<li>Implement and maintain warehouse safety protocols and operational SOPs.</li>
<li>Ensure accurate stock control and timely reporting of inventory levels.</li>
<li>Drive continuous improvement in logistics, layout, and workflow efficiency.</li>
<li>Manage billing and invoicing for warehouse customers, ensuring accuracy, timeliness, and alignment with service agreements.</li></ul> 
Health, Safety &amp; Environment (HSE) 

<ul><li>Develop and enforce HSE policies in alignment with local laws and global best practices.</li>
<li>Conduct regular safety audits, risk assessments, and emergency drills.</li>
<li>Lead incident investigations and implement corrective actions.</li>
<li>Promote a culture of safety and environmental responsibility across all operational areas.</li></ul> 
Now, here is what we need from you! 
<ul><li>Bachelor&rsquo;s degree in Engineering, Logistics, Facilities Management, or related field.</li>
<li>5+ years of experience in facilities and warehouse operations.</li>
<li>Strong knowledge of HSE regulations and compliance standards.</li>
<li>Proven ability to lead cross-functional teams and manage multiple priorities.</li>
<li>Excellent organizational, communication, and problem-solving skills.</li></ul> 
Preferred Skills 

<ul><li>Certification in HSE (e.g., NEBOSH, OSHA) or Facilities Management (e.g., IFMA, BIFM).</li>
<li>Experience with ERP systems and warehouse management software.</li>
<li>Lean Six Sigma or other process improvement methodologies</li>
</ul>We offer:
<ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li>
<li>Possible further career development</li>
<li>Competitive salary</li>
</ul>Why join DHL Global Forwarding? 
We are part of DHL Group, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area. 
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: 
<ul><li>The largest global network with more than ~30,000 passionate employees</li>
<li>The most efficient processes and fastest response times</li>
<li>The best solutions and best customer service</li></ul> 
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect &amp; Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility 
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Facilities & Warehouse Operations Lead

FOODHUB

Senior Vice President &ndash; Egypt OperationsRole OverviewWe are seeking a highly strategic and operational leader to oversee and drive our Egypt operations. The role will be responsible for managing the complete contact center business, scaling teams, driving operational excellence, overseeing recruitment and people strategy, and ensuring alignment with global business objectives.This individual will act as the senior-most leader for Egypt operations and will work closely with global leadership to support business growth, customer experience, workforce management, and operational performance.Key ResponsibilitiesStrategic Leadership<ul><li>Lead and manage the overall Egypt business operations</li><li>Drive operational strategy aligned with company growth plans</li><li>Partner with global leadership teams on expansion, process optimization, and performance improvement initiatives</li><li>Build a high-performance culture focused on accountability, quality, and customer experience</li></ul>Contact Center Operations<ul><li>Oversee end-to-end contact centre operations including customer support, workforce planning, quality, training, and performance management</li><li>Ensure operational KPIs, SLAs, productivity, and customer satisfaction targets are consistently achieved</li><li>Implement scalable operational processes and continuous improvement initiatives</li></ul>People &amp; Recruitment Leadership<ul><li>Lead hiring strategy and workforce planning for the Egypt office</li><li>Manage recruitment, onboarding, talent development, and employee engagement initiatives</li><li>Build leadership capability across departments and develop succession planning</li></ul>Business &amp; Stakeholder Management<ul><li>Act as the key point of leadership for Egypt operations</li><li>Collaborate with cross-functional teams including HR, Finance, Operations, Technology, and Customer Experience</li><li>Present operational insights, forecasts, and business updates to executive leadership</li></ul>Compliance &amp; Administration<ul><li>Ensure compliance with local employment laws and operational regulations</li><li>Oversee office administration, vendor management, infrastructure, and operational governance</li></ul>Requirement <ul><li>10&ndash;15+ years of experience in contact centre/BPO/customer operations leadership</li><li>Strong experience managing large-scale customer support or service operations</li><li>Proven leadership experience in Egypt preferred</li><li>Experience handling recruitment and large team management</li><li>Strong operational, commercial, and people leadership skills</li><li>Ability to work in a fast-paced, high-growth environment</li><li>Excellent stakeholder management and decision-making capability</li></ul>Work Location: In person

Senior Vice President

Amazon

<div>
 
 Description
 
 
 
 Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies &ndash; including attendance tracking &ndash; are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates&rsquo; performance &ndash; including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
 
 
 Key job responsibilities
 
 
 We're seeking a Team lead for UFG UTR operations in KSA. In this role, you will be responsible for:
 
 
 Managing, On a Daily Basis, End To End UTR Operations For Either One Large Site Or a Combination Of Small Sites, Supervising Store Operations
 
 
 Meeting customer facing metrics, while maintaining operational / quality targets and upholding safety and morale of the team reporting to you.
 
 
 Driving performance management of your team members. Preparing and implementing training and development plans for the pickers.
 
 
 Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement.
 
 
 Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.
 
 
 Stand-in for Area Manager.
 
 
 
 Basic Qualifications
 
 
 
 A Bachelor&rsquo;s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing.
 
 
 Strong communication skills (written and verbal).
 
 
 Proficiency in MS Excel.
 
 
 Ability travel to different stores within KSA.
 
 
 
 Preferred Qualifications
 
 
 
 A self-motivated person with the ability to motivate the associates/team members.
 
 
 Strong execution skills, action oriented, go getter.
 
 
 Resourceful to identify the way to get things done using limited resources.
 
 
 Ability to work under pressure situations.
 
 
 Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
 
 
 Good people management skills.
 
 
 Good analytical and problem solving skills.
 
 
 1-3 yrs of experience in managing a process and people as a lead.
 
 
 Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Knowledge of SQL would be advantageous.
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch - J02
 
 
 Job ID: A3079888
</div>

Operations Executive, Amazon Now, UFG

Cross Creek Nursery

<div>Build Your Career with a Stable, Family-Owned Industry Leader 
Are you looking for a long-term leadership opportunity with a respected, multi-generational company in the green industry? 
Cross Creek is seeking an experienced, people-first leader to oversee our Landscape Maintenance Division. This is an opportunity to lead a thriving operation while helping shape the future of a company built on strong relationships, operational excellence, and genuine care for its people. 
About the Role

As the Director of Landscape Operations &ndash; Maintenance Division, you will lead a large, well-established operation serving 800+ active clients and managing a team of 100+ employees, including seasonal staff, across multiple departments. 
This role is ideal for a leader who believes that strong culture drives strong performance. You will play a key role in developing leaders, improving operations, and maintaining the high standards that have defined Cross Creek for more than 50 years. 
You&rsquo;ll work closely with ownership to support long-term strategic growth while fostering a workplace where employees feel valued, supported, and motivated to stay and grow. 
About Cross Creek

Since 1974, Cross Creek has been creating beautiful gardens and landscapes throughout Central Virginia. While we take pride in our work, our greatest investment has always been our people. 
Today, our organization includes more than 200 team members across:
<ul>
<li>Landscape Operations</li>
<li>Garden Center Retail</li>
<li>Nursery Production</li></ul> 


Our culture is guided by our ELF values:
<ul>
<li>Experience</li>
<li>Local</li>
<li>Family</li></ul> 


We are proud to maintain a landscape maintenance team with an average tenure of 4+ years in an industry known for high turnover. 
What You&rsquo;ll Do 
Leadership &amp; Operations
<ul>
<li>Lead and strengthen a high-performing landscape maintenance operation</li>
<li>Oversee production, account management, administrative, and sales teams</li>
<li>Foster a positive, people-first culture focused on accountability and growth</li></ul> 


Financial &amp; Strategic Management
<ul>
<li>Drive operational execution and financial performance</li>
<li>Manage budgeting, labor planning, and full P&amp;L accountability</li>
<li>Partner with ownership on strategic direction and long-term priorities</li></ul> 


Team Development
<ul>
<li>Develop leaders and build strong internal talent pipelines</li>
<li>Support employee growth, engagement, and retention</li>
<li>Maintain a strong safety culture across all teams</li></ul> 


Process Improvement
<ul>
<li>Improve systems and processes that support efficiency and employee experience</li>
<li>Communicate effectively across a bilingual workforce and customer base</li></ul> 


What We&rsquo;re Looking For
<ul>
<li>A people-first leader who believes culture drives performance</li>
<li>Experience in landscaping, horticulture, or another service-based industry</li>
<li>Strong financial acumen with budgeting and P&amp;L responsibility</li>
<li>Proven success leading, developing, and retaining teams</li>
<li>Ability to manage complex, multi-team operations</li>
<li>Strong communication skills across roles, backgrounds, and languages</li>
<li>Bilingual (Spanish-English) Conversational Level required</li>
<li>Desire for a long-term leadership role within a stable, values-driven organization</li></ul> 


What We Offer
<ul>
<li>Competitive salary with performance-based bonus opportunities</li>
<li>Health, dental, and vision insurance 401(k) with company contributions</li>
<li>Paid time off and company holidays</li>
<li>Long-term stability within a 50+ year family-owned company</li>
<li>Direct collaboration with ownership and meaningful strategic input</li>
<li>Ongoing training and professional development opportunities</li>
<li>Quarterly company-wide appreciation events</li>
<li>A workplace culture where people stay, grow, and take pride in their work</li></ul></div>

Director of Landscape Operations

ALLMART TRADING & LOGISTICS

Chief Operating Officer (COO) &mdash; Job DescriptionRole summaryOversee day-to-day operations and execute the company&rsquo;s strategic plan by aligning people, processes, and resources to drive operational excellence, scalable growth, and measurable business outcomes.Key responsibilities:<ul><li>Operational Strategy &amp; Execution: Translate corporate strategy into operational plans and KPIs; lead initiatives to improve efficiency, scale, and margin.</li><li>Cross‑Functional Leadership: Oversee core functions such as operations, supply chain, customer service, IT/ops (where applicable), HR/People ops, and facilities; ensure coordination across departments.</li><li>Process Optimization &amp; Continuous Improvement: Implement Lean, Six Sigma, or equivalent methodologies to streamline processes, reduce waste, and improve quality and throughput.</li><li>Performance Management &amp; Metrics: Define, track, and report operational KPIs (e.g., revenue per employee, operating margin, cycle time, customer satisfaction, on-time delivery).</li><li>Financial Oversight &amp; Budgeting: Partner with CFO to manage operating budgets, forecasting, cost controls, and capital allocation for operational investments.</li><li>Go‑to‑Market &amp; Product Ops (when applicable): Coordinate product delivery, pricing, commercial operations, and customer success to improve retention and growth.</li><li>Risk Management &amp; Compliance: Ensure operational compliance with regulatory, safety, and quality standards; oversee business continuity and crisis response planning.</li><li>Talent &amp; Organization Design: Build high‑performing operational teams, set organizational structure, lead succession planning, and drive a performance-oriented culture.</li><li>Technology &amp; Automation: Sponsor operational technology, automation, and data/analytics initiatives to enable scale and data‑driven decision making.</li><li>Vendor &amp; Partner Management: Manage strategic supplier relationships, outsourcing, and third-party service agreements to optimize cost and service levels.</li><li>Mergers, Integrations &amp; Scaling: Lead integration planning and execution for acquisitions, new market launches, and large transformation programs.</li><li>Stakeholder Engagement &amp; Communication: Communicate operational priorities and progress to the CEO, board, and cross‑functional leaders.</li></ul>Required qualifications:<ul><li>Bachelor&rsquo;s degree in Business, Engineering, Operations Management, or related field; MBA or advanced degree preferred.</li><li>10+ years of progressive operations leadership; 5+ years in a senior/VP-level or executive operations role preferred.</li><li>Proven track record leading cross-functional teams, scaling operations, and delivering measurable process improvements.</li><li>Strong financial acumen, program management, and people leadership skills.</li><li>Experience with operational frameworks (Lean, Agile, Six Sigma) and relevant technology platforms (ERP, CRM, WMS, etc.).</li></ul>Preferred skills &amp; attributes:<ul><li>Experience in the company&rsquo;s industry (e.g., SaaS, manufacturing, logistics, retail, healthcare) and familiarity with industry-specific operational challenges.</li><li>Data-driven decision-making skills and comfort with KPIs, dashboards, and analytics tools.</li><li>Strong change management, communication, and stakeholder influence capabilities.</li><li>Crisis leadership and operational resilience experience.</li></ul>Job Types: Full-time, PermanentPay: QAR315.15 - QAR1,009.10 per monthWork Location: In person

Chief Operating Officer (COO)

Uplinq

<div>About Uplinq 
Uplinq is the AI-powered bookkeeping and tax automation platform built for small business owners. We&rsquo;re re-engineering how entrepreneurs manage their finances, replacing manual bookkeeping, rules, and spreadsheets with intelligent automation that delivers real-time clarity and control. 
We&rsquo;re a Series A startup backed by top investors, growing fast. Our team is lean, execution-focused, and allergic to fluff. We measure success in demos booked, pipelines created, and revenue influenced. 
Individual applicants residing the Phoenix area around Scottsdale ONLY. This is a hybrid position and may require weekly office hours. 
 
About the role
Uplinq is looking for an experienced and strategic HR Manager to lead and scale our people operations. In this role, you will own the full HR function &mdash; from building and executing people programs to fostering a high-performance culture as we grow. You will lead and develop our HR Generalist/Company Administrator and serve as a trusted partner to leadership across the organization.
Reports to: Director of Business Operations 
What you'll do<ul><li>
Lead and develop the HR Generalist/Company Administrator, providing coaching, guidance, and clear performance expectations across both their HR and administrative responsibilities.</li><li>
Serve as the primary HR business partner to department heads, providing strategic guidance on talent, employee relations, and organizational design.</li><li>
Own end-to-end HR operations including compensation and benefits strategy, leave administration, payroll oversight, and compliance.</li><li>
Design and implement scalable people programs &mdash; onboarding, performance management, compensation cycles, and career development frameworks.</li><li>
Build and maintain HR policies, procedures, and the employee handbook to ensure legal compliance and reflect Uplinq's culture.</li><li>
Lead employee relations matters, conducting investigations and providing resolution guidance with consistency and fairness.</li><li>
Drive recruiting strategy and workforce planning in partnership with leadership as the company scales.</li><li>
Champion culture and employee engagement initiatives that align with company values.</li><li>
Own HR reporting, analytics, and metrics to inform data-driven people decisions.</li><li>
Administer and optimize Rippling and connected HR technology; identify opportunities to improve workflows, integrations, and automation across the platform.</li><li>
Ensure the organization remains compliant with federal, state, and local employment laws.</li></ul> 
Qualifications<ul><li>
Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience).</li><li>
5+ years of HR experience, including all HR roles and at least 1&ndash;2 years in a management or lead role.</li><li>
Demonstrated ability to build and scale people programs in a high-growth startup or tech environment.</li><li>
Hands-on experience with Rippling a plus; familiarity with other HRIS platforms such as BambooHR, Gusto, Workday, or ADP is strongly preferred, as the company's needs may evolve.</li><li>
Proven track record managing employee relations matters with sound judgment and discretion.</li><li>
Excellent interpersonal, communication, and organizational skills with a high degree of emotional intelligence.</li><li>
Comfortable operating in a lean team environment where the HR function is shared across HR and administrative responsibilities.</li><li>
SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.</li></ul> 
Why Join Us<ul><li>
Competitive pay + health, dental, vision, 401(k), and life insurance</li><li>
Remote-first and flexible work culture</li><li>
Clear path for career growth in a fast-growing firm</li><li>
Modern tech stack and automation-first mindset</li><li>
Supportive, collaborative team with strong systems and documentation</li></ul> 
The pay range for this role is: 
82,000 - 87,000 USD per year(Scottsdale AZ)</div>

HR Manager

Search 10000+ People operations lead jobs near you this May. New roles added regularly across leading industries. Apply today.