people operations specialist

Mondia

<div>
 Our People Operations is the custodian of our HR systems, teams' operations and admin function; the driving force behind our local People teams, the People Operations leads all administrative activities and coordinates the necessary operational tasks to ensure that we can deliver first class service to our people, with accurate and timely data and reporting.
 
 
 <ul>
 <li>
 Drafting and archiving all team administration including hiring documentation, reports, letters and other people related correspondence
 </li>
 <li>
 Contributing to the development and implementation of systems, processes and objectives, to offer best in class HR Service delivery
 </li>
 <li>
 Acting as custodian of the People team's tech tools, (Lattice, BambooHR), ensuring these remain up-to-date accurate and are a single source of truth for all relevant stakeholders
 </li>
 <li>
 Tracking and monitoring leave balances for all local employees, escalating any exceptions and guiding colleagues on the correct adoption of company practices
 </li>
 <li>
 Facilitate and contribute to the onboarding program ensuring all new joiner documentation is completed and people are onboarded effectively, to ensure a smooth transition in their new roles
 </li>
 <li>
 Compiling detailed and accurate monthly reporting to facilitate the timely processing of people operations tasks, such as payroll
 </li>
 <li>
 Acting as a champion of the organisation's Values and contributing to building a high performance and engaged culture
 </li>
 <li>
 Self-lead learning, keeping abreast of international best practice at all times
 </li>
 <li>
 Identifying any issues within current working practices where possible, suggesting solutions to ensure continual improvement
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 At least 2 years' experience as People Operations or a comparable role
 </li>
 <li>
 Proven track record operating in a busy HR / People admin function across multiple areas of HR
 </li>
 <li>
 Excellent administrator; with extremely high attention to detail and good analytical skills
 </li>
 <li>
 Agile, flexible and responsive approach to work
 </li>
 <li>
 High focus on achievement and results delivery
 </li>
 <li>
 Proven track record in a People/HR admin role, would be a distinct advantage
 </li>
 <li>
 Previous experience within a tech environment, would be a distinct advantage
 </li>
 <li>
 Strong analytical and critical thinking skills and great attention to detail; able to provide meaningful reporting and narrative on market insights
 </li>
 <li>
 Extensive knowledge of HR policies and systems and local Labour Law
 </li>
 <li>
 Previous experience within a tech environment, startup, rapidly-scaling business and/or in a matrix organizational structure would be a distinct advantage
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Social insurance coverage for employees
 </li>
 <li>
 Health insurance for employees and their families
 </li>
 <li>
 Opportunity to work for a dynamic international company with a flat hierarchical structure, where your voice matters and your impact is seen
 </li>
 <li>
 The company will contribute up to EUR 25 per month towards staff perks
 </li>
 <li>
 A company bonus scheme applicable as per bonus scheme rules
 </li>
 <li>
 EUR equivalent salaries paid in EGP
 </li>
 </ul>
</div>

People Operations Specialist

Mondia Group

<div>Our People Operations is the custodian of our HR systems, teams&rsquo; operations and admin function; the driving force behind our local People teams, the People Operations leads all administrative activities and coordinates the necessary operational tasks to ensure that we can deliver first class service to our people, with accurate and timely data and reporting.<ul>
<li>
Drafting and archiving all team administration including hiring documentation, reports, letters and other people related correspondence</li>
<li>Contributing to the development and implementation of systems, processes and objectives, to offer best in class HR Service delivery</li>
<li>Acting as custodian of the People team&rsquo;s tech tools, (Lattice, BambooHR), ensuring these remain up-to-date accurate and are a single source of truth for all relevant stakeholders</li>
<li>Tracking and monitoring leave balances for all local employees, escalating any exceptions and guiding colleagues on the correct adoption of company practices</li>
<li>Facilitate and contribute to the onboarding program ensuring all new joiner documentation is completed and people are onboarded effectively, to ensure a smooth transition in their new roles</li>
<li>Compiling detailed and accurate monthly reporting to facilitate the timely processing of people operations tasks, such as payroll</li>
<li>Acting as a champion of the organisation&rsquo;s Values and contributing to building a high performance and engaged culture</li>
<li>Self-lead learning, keeping abreast of international best practice at all times</li>
<li>Identifying any issues within current working practices where possible, suggesting solutions to ensure continual improvement</li>
</ul>
Requirements<ul>
<li>
At least 2 years&rsquo; experience as People Operations or a comparable role</li>
<li>Proven track record operating in a busy HR / People admin function across multiple areas of HR
</li><li>Excellent administrator; with extremely high attention to detail and good analytical skills</li>
<li>Agile, flexible and responsive approach to work</li>
<li>High focus on achievement and results delivery</li>
<li>Proven track record in a People/HR admin role, would be a distinct advantage</li>
<li>Previous experience within a tech environment, would be a distinct advantage</li>
<li>Strong analytical and critical thinking skills and great attention to detail; able to provide meaningful reporting and narrative on market insights</li>
<li>Extensive knowledge of HR policies and systems and local Labour Law</li>
<li>Previous experience within a tech environment, startup, rapidly-scaling business and/or in a matrix organizational structure would be a distinct advantage</li>
</ul>
Benefits<ul>
<li>Social insurance coverage for employees</li>
<li>Health insurance for employees and their families</li>
<li>Opportunity to work for a dynamic international company with a flat hierarchical structure, where your voice matters and your impact is seen.</li>
<li>The company will contribute up to EUR 25 per month towards staff perks</li>
<li>A company bonus scheme applicable as per bonus scheme rules</li>
<li>EUR equivalent salaries paid in EGP</li></ul></div>

Okta

<div>
 
 Get to know Okta
 
 
 
 Okta is The World&rsquo;s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
 
 
 At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we&rsquo;re looking for lifelong learners and people who can make us better with their unique experiences.
 
 
 Join our team! We&rsquo;re building a world where Identity belongs to you.
 
 
 Okta is seeking a highly skilled and experienced
 
 People Operations Specialist
 
 to drive continuous improvement and process optimization within our Shared Services organization. This role combines deep process excellence expertise with strong technical skills in
 
 ServiceNow, self-service portal design, and AI chatbot integration
 
 . You will lead initiatives to enhance service delivery, drive automation, and enable data-driven decision-making across Shared Services.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 
 ServiceNow Process Management &amp; Analytics
 
 
 
 <ul>
 <li>
 Design and develop self-service portal on ServiceNow, enabling intuitive access to services and information (include knowledge management)
 </li>
 <li>
 Lead the integration of AI-powered chatbots within the portal to facilitate intelligent case routing, knowledge retrieval, and user support.
 </li>
 <li>
 Design and build ServiceNow process workflows and analyze workflows to streamline operations, reduce handoffs, and improve service levels across HR
 </li>
 <li>
 Design and build SNOW dashboards, and performance analytics to track KPIs, SLAs, and service trends.
 </li>
 <li>
 Ensure ServiceNow internal process documentation is up to date and aligned with business needs.
 
 
 </li>
 </ul>
 
 Process Excellence &amp; Continuous Improvement
 
 
 
 <ul>
 <li>
 Analyze existing workflows and identify opportunities to streamline operations, reduce cycle times, and improve service quality.
 </li>
 <li>
 Establish and promote standardized best practices, process governance, and cross-functional collaboration.
 </li>
 <li>
 Partner with functional teams (HR, Finance, IT, etc.) to develop and implement best-in-class processes and governance.
 
 
 </li>
 </ul>
 
 Stakeholder Collaboration &amp; Change Management
 
 
 
 <ul>
 <li>
 Engage with business stakeholders to define requirements for digital self-service capabilities and enhanced customer experiences.
 </li>
 <li>
 Drive adoption of new tools and processes through effective change management, training, and communication strategies.
 </li>
 <li>
 Act as a liaison between Shared Services, IT, and external vendors for ServiceNow and chatbot enhancements.
 
 
 </li>
 </ul>
 
 Governance, Compliance &amp; Knowledge Management
 
 
 
 <ul>
 <li>
 Ensure all process and service documentation is maintained and aligned with compliance requirements.
 </li>
 <li>
 Champion knowledge management by enabling content curation, lifecycle management, and chatbot integration for easy access to FAQs and SOPs.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring To The Role
 
 
 
 
 Education: Bachelor's degree in Business, Engineering, Information Systems, or related field (Master&rsquo;s preferred).
 
 
 
 
 Experience: 8+ years of experience in Shared Services, Process Improvement, or Business Operations with at least 2 years in a leadership or senior specialist role. [or 6+ years with a Master&rsquo;s degree]
 
 
 
 
 Technical Skills:
 
 
 
 <ul>
 <li>
 Deep hands-on experience with ServiceNow (e.g., HRSD, ITSM) including portal design and workflow configuration.
 </li>
 <li>
 Demonstrated experience in designing AI-powered self-service portals and integrating chatbots (e.g., ServiceNow Virtual Agent, or third-party tools).
 </li>
 <li>
 Familiarity with natural language processing (NLP) concepts and chatbot training methodologies.
 </li>
 <li>
 Proficiency in data visualization and reporting tools such as ServiceNow Performance Analytics.
 
 
 </li>
 </ul>
 
 Soft Skills: Strong analytical and problem-solving skills, excellent communication and stakeholder management abilities, and a high degree of organizational acumen.
 
 
 
 
 Key Competencies:
 
 
 
 <ul>
 <li>
 Strategic and Operational Thinking
 </li>
 <li>
 Process Optimization &amp; Automation
 </li>
 <li>
 Change Leadership
 </li>
 <li>
 Data-Driven Decision Making
 </li>
 <li>
 Cross-Functional Collaboration
 
 
 </li>
 </ul>
 P23042
 
 
 
 What you can look forward to as a Full-Time Okta employee!
 
 
 
 <ul>
 <li>
 Amazing Benefits
 </li>
 <li>
 Making Social Impact
 </li>
 <li>
 Developing Talent and Fostering Connection + Community at Okta
 
 
 </li>
 </ul>
 Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
 
 
 Some roles may require travel to one of our office locations for in-person onboarding.
 
 
 Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
 
 
 If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
 
 
 Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
 
 
</div>

People Operations Specialist (Bengaluru)

Noon Academy

About NoonAt Noon, we believe in Student First in everything we do. That's why we've built a global social learning platform that radically changes the way people learn, with the aim of positively impacting millions of students across the globe and bringing education to everyone.Our open platform is loved by 10+ million students across 8 countries and is growing all the time - our aim is to radically transform the lives of 50+ million learners by 2023! Our students use Noon every day to engage with live interactive classes and gamified peer learning features, study with celebrity teachers, and compete and socialise with their friends.We are a distributed company with a collaborative culture. We come from a diverse set of backgrounds and countries, enabling us to work at a global scale whilst bringing local impact by being a part of the communities we serve. As a fast-paced, innovative scaling business, our ability to learn at speed is powered by our obsession with our "student-first" culture that ultimately defines what we do and why we do it. Our principles: Student first, Never Deprive a Learner, Be Better Everyday, Be original, Own It & Be Bold. These values got us to where we are today, and they're a big part of what we're looking for in you.What you will do As a People Partneryou will bemanaging the designated country population from an HR perspective; medical, paperwork, onboarding, offboarding, administration, and payroll. Youwill be also tasked with the advisory role for country managers and the global team in terms of legal issueswithin the designated country Employee Experience (25%):Managing the employee experience al throughout the employee lifecycle with special emphasis onOnboarding & InductionExit managementMaintain a continuos touch with all members of Saudi teamCollaborate with HRBPs, other teams, and COE's on key HR areas/projects that are critical for the regionHR Policies & Compliance (25%)Contracts, InsuranceProcesses that allows Noon to benefit by any relevant Saudi inititiative to support start upsPolicies that enhance employee well beingMaintain (applicable) compliance with the Saudi employment laws and regulationsCommunication & Engagement (20%)Employee SurveysManager TrainingEmployee engagement initiatives - OffsitesRegular communication - All Hands, Newsletters, BlogsLiasoning with various vendors for different employee initiativesOrg design (20%):Work with global CoE team to carve out the organizational structure that suits best given our requirements and promotes employee growthCareer ladder designCompetency developmentCareer DevelopmentRecognitionPromotion philosophyData Management & Systems (10%)Ensuring that Saudi data is up to date at all times in central HRMSDeveloping standardized process through the creation of SOPs that can be used for best practice sharing across the global organizationAbout you <ul><li>Must be a Saudi citizen</li><li>Bachelors Degree required in Human Resources Management or related field. Master's Degree in Human Resources Management or related field is preferred.</li><li>Proven understanding of the role and functions of a human resource department within a technology or similar organization (4+ years)</li><li>Experience and specific knowledge of some key aspects of human resource as performance management, HR systems, Talent management or organization development, etc.</li><li>Ability to analyze organization and individual needs and create the most effective solution to meet the two</li><li>Proven skill in using Google suite.</li><li>High Ownership: Proven ability to carry out initiatives on his/her own</li><li>Proven ability to prioritize tasks and to organize workload to assure that short timelines are met while having frequent interruptions</li><li>Exposure to talent analytics and people metrics will be an added advantage </li></ul>About the Benefits You will be joining the world's first social learning platform where you can have a real impact in a smart, low-ego, multi-cultural team. We provide an environment where you can develop your skills and deliver meaningful work that matters. You'll be able to enjoy a competitive salary as well as a full spectrum of generous perks and rewards:<ul><li>Not a morning person? No problem! We offer flexitime and a great work-life balance, including 2-3 days working from home per week</li><li>21 days annual leave</li><li>Full premium Medical coverage including Family Dependants</li><li>Subscription to Walaa Plus</li><li>A well-stocked fridge, plenty of snacks (some healthy, some not so healthy)</li><li>Regular social activities, including team outings in line with Covid-19 guidelines</li></ul>Why work at Noon?<ul><li>The opportunity to work within an innovative start up in its initial stages and help shape our success globally</li><li>Work with a team who believes in STUDENT FIRST, you will have an opportunity to build the first (BE ORIGINAL) Open Social Learning Platform that can impact millions of students across the globe</li><li>A working environment where you can look at things differently and challenge and offer solutions and that also offers you a freedom to commit 'n' number of first time mistakes - NEVER DEPRIVE A LEARNER</li><li>Complete ownership and responsibility for the success of your autonomous team across all scope of works - OWN IT and BE BOLD</li><li>An opportunity to work with a bunch of Young, Smart, Driven, and Dynamic people who are committed to go BEYOND SELF and solve business challenges</li><li>Work closely with the leadership team who live by the value of BE BETTER EVERYDAY to help grow an amazing organisation</li><li>Help us to build the future of education!</li></ul>About Diversity & InclusionAt Noon, we respect and value differences. We know that when people from different backgrounds and with different points of view work together, we create the most value - for our clients, our people, and society. We're so lucky to live in a society where differences are celebrated, so we'd expect nothing less from our teams. That means whatever your race, religion, or gender, this is a place to feel at home, express yourself freely, and make your mark. Noon is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of age, disability, gender identity, marital status, race, colour, ethnicity, religion, sex, national origin. We aim to be truly representative of the world and for each and every employee to feel respected.<img src="https://www.jobg8.com/Tracking.aspx?V5p2YvJYMMMS9%2bzuQw7MyordABpNf8uKb" width="0" height="0" />

Unilever

<div>
 
 Job Purpose
 
 
 
 Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. If you are Responsible for maintaining employee records and creating all documents throughout the entire employee life cycle (JML), while developing solid relationships with key stakeholders to maintain operational performance across region. Responsibilities are carried out in strict adherence to the agreed service catalog and SLAs, under the direct supervision of the team leader., then this role is just for you!
 
 
 
 What Will Your Main Responsibilities Be
 
 
 
 As a People Operations Specialist, your role involves managing various aspects of an employee&rsquo;s journey within the organization. Here are the key responsibilities:
 
 
 
 Service Management
 
 
 
 <ul>
 <li>
 Actively oversee and resolve HR-related tickets, prioritizing efficient and accurate service delivery
 </li>
 <li>
 Validate proper approvals
 </li>
 <li>
 Verify documents versus request
 </li>
 <li>
 Ensure no breach tickets
 </li>
 <li>
 Follow up on suspended tickets
 </li>
 <li>
 Meeting C-SAT targets
 </li>
 <li>
 Resolve tickets with proper quality standards
 </li>
 <li>
 Manage incident escalations
 </li>
 <li>
 Ensure IT support tickets
 
 
 </li>
 </ul>
 
 Employee Records Management
 
 
 
 <ul>
 <li>
 Maintain and update employee records throughout the employee lifecycle while resolving system issues with relevant stakeholders
 </li>
 <li>
 Conduct monthly validations before monthly closing, ensuring data quality across linked systems.to ensure correct reflection and prevent erroneous payments
 </li>
 <li>
 Return to Work Coordination by ensuring the actual return to work date is set for the first working day following the leave period
 </li>
 <li>
 Fill and validate mass upload templates with necessary employee details for mass data requests
 
 
 </li>
 </ul>
 
 Bonus Plan Administration
 
 
 
 <ul>
 <li>
 Maintain precise bonus plans for the Annual Pay Review (APR) process.
 </li>
 <li>
 Collaborate with HR teams to ensure alignment.
 
 
 </li>
 </ul>
 
 Reporting And Audits
 
 
 
 <ul>
 <li>
 Generate reports for stakeholders based on their requirements.
 </li>
 <li>
 Support internal and external audits by providing HR system data.
 
 
 </li>
 </ul>
 
 Stakeholder Interaction
 
 
 
 <ul>
 <li>
 Engage with senior stakeholders to address HR-related matters.
 </li>
 <li>
 Notify relevant stakeholders with each month&rsquo;s moves &amp; changes
 </li>
 <li>
 Foster positive relationships and effective communication.
 
 
 </li>
 </ul>
 
 Process Simplification And Data Accuracy
 
 
 
 <ul>
 <li>
 Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes
 </li>
 <li>
 Drive process simplification within HR operations.
 </li>
 <li>
 Promote data-based decision-making by ensuring accurate HR data management.
 
 
 </li>
 </ul>
 
 Document Handling And Compliance
 
 
 
 <ul>
 <li>
 Manage the JML process, including creating contracts, promotions, and salary increase letters.
 </li>
 <li>
 Securely handle documentation and comply with data security (GDPR) requirements.
 </li>
 <li>
 Validate visa and Right to Work (RTW) documents during global employee moves.
 
 
 </li>
 </ul>
 
 Accuracy And Compliance Audits
 
 
 
 <ul>
 <li>
 Conduct regular audits to maintain data accuracy and compliance within the HR team.
 
 
 </li>
 </ul>
 
 Vendor Management
 
 
 
 <ul>
 <li>
 Create Purchase Orders for 3rd party services &amp; accept triggers for receiving goods and services.
 
 
 </li>
 </ul>
 
 Benefits Administration
 
 
 
 <ul>
 <li>
 Ensure accurate and timely transaction processing across various local platforms
 
 
 </li>
 </ul>
 In summary, your role as a People Operation Specialist is pivotal in ensuring smooth HR operations, supporting employees, and maintaining accurate records across systems.
 
 
 
 What You Need To Succeed
 
 
 
 
 Experiences &amp; Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources or related Business degree from an accredited university or college
 </li>
 <li>
 English Fluency
 </li>
 <li>
 Very good Microsoft Office skills
 </li>
 <li>
 Ability to adapt to changing markets
 </li>
 <li>
 Ability to work independently as well as a collaborative team player
 </li>
 <li>
 Genuine interest in new technologies and tool
 </li>
 <li>
 Ability to communicate effectively through written and verbal communication and consistently deliver high-quality customer service in a professional manner
 </li>
 <li>
 Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity
 </li>
 <li>
 Ability to work professionally &amp; proactively with a remote client base Workday knowledge is a plus
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Purpose-Driven Mindset
 </li>
 <li>
 Data Literacy and Technology Skills
 </li>
 <li>
 Communication and Stakeholder Management
 </li>
 <li>
 Attention to Compliance and Legal Requirements
 </li>
 <li>
 Problem-Solving and Process Improvement
 </li>
 <li>
 Empathy and Employee-Centric Approach
 </li>
 <li>
 Attention to details &amp; analytical Skills
 
 
 </li>
 </ul>
 Leadership
 
 
 <ul>
 <li>
 You are energized by delivering fantastic results. You are an example to others &ndash; both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
 </li>
 <li>
 As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
 </li>
 <li>
 Critical SOL (Standards of Leadership) Behaviors
 </li>
 <li>
 PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner&rsquo;s mindset, using data and insight to make decisions.
 </li>
 <li>
 PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
 </li>
 <li>
 CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
 </li>
 <li>
 PURPOSE &amp; SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
 </li>
 <li>
 AGILITY: Explores the world around them, continually learning and developing their skills.
 
 
 </li>
 </ul>
 Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
 
 
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>

People Operations Specialist - UK&I

<div>JOB PURPOSE 
Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. If you are Responsible for maintaining employee records and creating all documents throughout the entire employee life cycle (JML), while developing solid relationships with key stakeholders to maintain operational performance across region. Responsibilities are carried out in strict adherence to the agreed service catalog and SLAs, under the direct supervision of the team leader., then this role is just for you!<div> 
WHAT WILL YOUR MAIN RESPONSIBILITIES BE: 
As a People Operations Specialist, your role involves managing various aspects of an employee&rsquo;s journey within the organization. Here are the key responsibilities: 
Service Management: 
<ul><li>Actively oversee and resolve HR-related tickets, prioritizing efficient and accurate service delivery</li><li>Validate proper approvals</li><li>Verify documents versus request</li><li>Ensure no breach tickets</li><li>Follow up on suspended tickets</li><li>Meeting C-SAT targets</li><li>Resolve tickets with proper quality standards</li><li>Manage incident escalations</li><li>Ensure IT support tickets</li></ul>
Employee Records Management: 
<ul><li>Maintain and update employee records throughout the employee lifecycle while resolving system issues with relevant stakeholders</li><li>Conduct monthly validations before monthly closing, ensuring data quality across linked systems.to ensure correct reflection and prevent erroneous payments</li><li>Return to Work Coordination by ensuring the actual return to work date is set for the first working day following the leave period</li><li>Fill and validate mass upload templates with necessary employee details for mass data requests</li></ul>
Bonus Plan Administration: 
<ul><li>Maintain precise bonus plans for the Annual Pay Review (APR) process.</li><li>Collaborate with HR teams to ensure alignment.</li></ul>
Reporting and Audits: 
<ul><li>Generate reports for stakeholders based on their requirements.</li><li>Support internal and external audits by providing HR system data.</li></ul>
Stakeholder Interaction: 
<ul><li>Engage with senior stakeholders to address HR-related matters.</li><li>Notify relevant stakeholders with each month&rsquo;s moves &amp; changes</li><li>Foster positive relationships and effective communication.</li></ul>
Process Simplification and Data Accuracy: 
<ul><li>Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes</li><li>Drive process simplification within HR operations.</li><li>Promote data-based decision-making by ensuring accurate HR data management.</li></ul>
Document Handling and Compliance: 
<ul><li>Manage the JML process, including creating contracts, promotions, and salary increase letters.</li><li>Securely handle documentation and comply with data security (GDPR) requirements.</li><li>Validate visa and Right to Work (RTW) documents during global employee moves.</li></ul>
Accuracy and Compliance Audits: 
<ul><li>Conduct regular audits to maintain data accuracy and compliance within the HR team.</li></ul>
Vendor Management: 
<ul><li>Create Purchase Orders for 3rd party services &amp; accept triggers for receiving goods and services.</li></ul>
Benefits Administration: 
<ul><li>Ensure accurate and timely transaction processing across various local platforms</li></ul>
In summary, your role as a People Operation Specialist is pivotal in ensuring smooth HR operations, supporting employees, and maintaining accurate records across systems.</div><div> 
WHAT YOU NEED TO SUCCEED 
Experiences &amp; Qualifications 
<ul><li>Bachelor&rsquo;s degree in Human Resources or related Business degree from an accredited university or college</li><li>English Fluency</li><li>Very good Microsoft Office skills</li><li>Ability to adapt to changing markets</li><li>Ability to work independently as well as a collaborative team player</li><li>Genuine interest in new technologies and tool</li><li>Ability to communicate effectively through written and verbal communication and consistently deliver high-quality customer service in a professional manner</li><li>Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity</li><li>Ability to work professionally &amp; proactively with a remote client base Workday knowledge is a plus</li></ul>
Skills 
<ul><li>Purpose-Driven Mindset</li><li>Data Literacy and Technology Skills</li><li>Communication and Stakeholder Management</li><li>Attention to Compliance and Legal Requirements</li><li>Problem-Solving and Process Improvement</li><li>Empathy and Employee-Centric Approach</li><li>Attention to details &amp; analytical Skills</li></ul>
Leadership 
<ul><li>You are energized by delivering fantastic results. You are an example to others &ndash; both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.</li><li>As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.</li><li>Critical SOL (Standards of Leadership) Behaviors</li></ul>
o PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner&rsquo;s mindset, using data and insight to make decisions. 
o PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience. 
o CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers. 
o PURPOSE &amp; SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever. 
o AGILITY: Explores the world around them, continually learning and developing their skills.</div> 
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.</div>

Foodics

What Will You Do<ul> <ul> <li>Oversee the onboarding and offboarding process, including IT setup, documentation, and employee support for both UAE &amp; Remote employees</li> <li>Manage end-to-end visa processing for employees in Dubai and ensure compliance with work permit and residency laws.</li> <li>Serve as the primary point of contact between the company and our EOR vendors (Horizons).</li> <li>Coordinate the onboarding, payroll setup, benefits enrollment, and offboarding of employees through EORs across multiple countries.</li> <li>Ensure accurate employment agreements and adherence to local labor regulations via EOR providers.</li> <li>Update and maintain accurate employee records in the HRIS system, ensuring confidentiality and compliance and manage compliance audits and regularly review employment documentation.</li> <li>Coordinate employee benefits, performance reviews, and employee engagement initiatives.</li> <li>Serve as the point of contact for employees with inquiries related to visas, travel, and office-related matters in the Dubai office</li> <li>Assist employees for business travels in coordination with the KSA Admin. team, ensuring efficient and cost-effective arrangements with Travelperk / partner travel agencies and visa arrangements if necessary</li> <li>Organize logistics for company events, conferences, and team-building activities, including venue booking, hotel arrangements, and catering coordination.</li> <li>Provide on-the-ground event support to ensure smooth execution of all logistics.</li> <li>Maintain inventory of office supplies, ensuring that employees have what they need for day-to-day operations.</li> <li>Manage relationships with suppliers for office supplies, ensuring quality products and timely deliveries.</li> <li>Coordinate with vendors for regular office maintenance, including cleaning, repairs, and IT equipment servicing.</li> <li>Oversee the renewal and negotiation of office tenancy contracts and manage related documents and deadlines.</li> <li>Monitor and maintain office space logistics, ensuring the office is organized and conducive to a productive work environment.</li> <li>Develop and maintain relationships with key suppliers and service providers to ensure competitive pricing and high-quality service delivery.</li> <li>Handle the procurement and delivery of office equipment, furniture, and supplies.</li> <li>Negotiate and manage contracts with vendors and service providers (e.g., cleaning services, maintenance companies, utilities).</li> <li>Track expenses and maintain records for office-related purchases and contracts to ensure compliance with the budget.</li> </ul> </ul> What Are We Looking For <ul> <ul> <li>Have 2 4 years of experience in administrative support, people operations, or office management, ideally in a fast-paced tech or IT environment.</li> <li>Are familiar with the visa processing requirements in Dubai and the UAE for work permits and residence visas.</li> <li>Have experience managing office vendors, suppliers, and coordinating maintenance services.</li> <li>Are skilled in travel coordination, booking flights, accommodations, and handling logistical details.</li> <li>Self-starter with ability to work independently across functional groups and on multiple initiatives simultaneously</li> <li>Are highly organized, proactive, and able to manage multiple tasks and deadlines effectively.</li> <li>Have a strong attention to detail and are able to handle confidential information with discretion.</li> </ul> </ul> Preferred Qualifications: <ul> <li>Knowledge of UAE labor laws and visa regulations.</li> <li>Hands-on experience working with EOR platforms is an advantage</li> <li>Experience in managing office tenancy agreements and negotiating contracts.</li> <li>Familiarity with HRIS platforms (KayanHR) and travel booking systems (Travelperk).</li> <li>Strong communication skills and the ability to work across different teams and departments.</li></ul><ul> </ul>

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