performance improvement manager

Sinceri Senior Living

<b>Why You Should Work With Us:</b><br>
At Sinceri Senior Living, we are a fun loving, employee-centric company like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work ® for our 6th Year in a row. Create your career with us and learn about all the career growth opportunities we offer.
<br><br>
Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you!
<br><br>
Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered.
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<b>Purpose:</b><br>
The Regulatory Quality Performance Manager serves as a critical member of the multidisciplinary team, overseeing quality-related activities across healthcare communities. This role is responsible for ensuring the highest standards of care through comprehensive quality monitoring, regulatory compliance, and continuous quality improvement initiatives.
<br><br>
The Regulatory Quality Performance Manager provides leadership, support, and direction while working collaboratively with community management and regional teams to develop and implement quality processes.
<br><br>
<b>Essential Job Functions:</b><br>
<b>Quality Monitoring Improvement:</b><br>
<ul>
<li>Develop and implement plans of correction for identified deficiencies and quality issues</li>
<li>Conduct data analytic interpretation to identify trends and areas for improvement</li>
<li>Evaluate monthly Continuous Quality Improvement (CQI) findings and action plan development</li>
<li>Prepare comprehensive monthly reporting of quality trends and outcomes for senior leadership</li>
<li>Monitor and analyze infection control data, including communicable disease outbreaks, and track vaccine compliance rates</li>
<li>Coordinate post-incident calls and follow-up procedures for applicable incidents</li>
<li>Monitor falls and injury data, conduct root cause analysis, and collaborate with communities to implement prevention strategies</li>
</ul>
<b>Performance Management:</b><br>
<ul>
<li>Develop, implement, and oversee Community Performance Improvement Plans based on incident trends (PIPs)</li>
<li>Conduct, along with the regional team, a Root Cause Analysis for clinical adverse events and near-miss incidents</li>
<li>Develop and monitor action plans to reduce the risk of recurrence</li>
<li>Identify potential risk areas and develop systems to minimize adverse events</li>
</ul>
<b>Regulatory Compliance Reporting:</b><br>
<ul>
<li>Track and trend regulatory data</li>
<li>Facilitate organizational annual survey preparation and aggregate data</li>
<li>Oversee performance improvement plan from results and monitor performance</li>
<li>Develops and implements robust regulatory audit systems and aggregates data</li>
<li>Review statement of deficiencies and plan of corrections and work with regional and community teams on action plans.</li>
<li>Maintains current expertise on evolving regulations and disseminates critical updates to community leadership</li>
<li>Perform on-site audits as needed</li>
</ul>
<b>Technology Documentation:</b><br>
<ul>
<li>Utilize Electronic Health Records (EHR) systems for quality monitoring and reporting</li>
<li>Demonstrate proficiency in healthcare technology platforms and quality management software</li>
<li>Maintain accurate documentation of all quality assurance activities</li>
<li>Generate reports and analytics using various technology platforms</li>
</ul>
<b>Minimum Eligibility Requirements:</b><br>
<b>Education Licensure:</b><br>
<ul>
<li>Bachelor's degree preferred in Nursing, Healthcare Administration, Risk Management, or related field</li>
<li>Minimum three (3) to five (5) years of quality assurance experience, preferably in senior living</li>
<li>Multisite experience required</li>
</ul>
<b>Working Conditions:</b><br>
<ul>
<li>Position Type: Full-time remote position with standard business hours</li>
<li>Travel: Up to 40% travel to community locations for assessments and audits</li>
<li>Schedule Flexibility: Some evening or weekend work may be required for urgent matters</li>
<li>Work Environment: Exposure to sensitive and potentially stressful situations</li>
<li>This position is paid a salary intended to cover all hours worked during the week, knowing those hours may sometimes exceed eight hours in a day or forty hours in a week and may fluctuate from week to week.:</li>
</ul>


Regulatory & Quality Performance Manager

Deloitte

<div>
 <p>
  <strong>
   Senior Manager &ndash; Procurement, Supply Chain &amp; Local Content
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Deloitte
  </strong>
  : When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Our Purpose
  </strong>
 </p>
 <p>
  Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our shared values guide the way we behave to make a positive, enduring impact:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Lead the way
  </li>
  <li>
   Serve with integrity
  </li>
  <li>
   Take care of each other
  </li>
  <li>
   Foster inclusion
  </li>
  <li>
   Collaborate for measurable impact
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  During your tenure as a Senior Manager, you will play a pivotal leadership role in the Performance Improvement practice, with a strong focus on procurement and local content. You will lead complex, high-impact engagements across the Middle East region, predominantly in KSA, driving sustainable EBITDA and working capital improvements through pragmatic, private equity-style interventions. You will be responsible for shaping strategy, managing senior client relationships, and leading multi-disciplinary teams to deliver measurable business outcomes. The team helps clients with rapid assessment of maturity; cost reduction; local content improvement, working capital optimization; and business model transitions, transformations, and modernization.
 </p>
 <p>
  You will demonstrate and develop your capabilities in the following areas:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Lead the identification, quantification, and delivery of high-value performance improvement initiatives focused on procurement, supply chain and local content, ensuring alignment with client strategic objectives.
  </li>
  <li>
   Oversee the end-to-end delivery of multiple, complex performance improvement projects across diverse sectors and geographies, ensuring quality, timeliness, and client satisfaction.
  </li>
  <li>
   Build and maintain trusted, senior-level client relationships by deeply understanding their business challenges and acting as a strategic advisor.
  </li>
  <li>
   Drive business development efforts by developing and executing go-to-market strategies, expanding Deloitte&rsquo;s footprint in procurement and local content advisory services.
  </li>
  <li>
   Mentor, coach, and develop managers and senior consultants, fostering a high-performance culture and supporting career progression.
  </li>
  <li>
   Contribute to thought leadership and practice development, sharing insights and best practices internally and externally.
  </li>
  <li>
   Leverage Deloitte&rsquo;s global network and resources to bring innovative solutions and capabilities to clients.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Leadership Capabilities:
  </strong>
 </p>
 <ul>
  <li>
   Builds own understanding of our purpose and values; explores opportunities for impact.
  </li>
  <li>
   Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.
  </li>
  <li>
   Understands expectations and demonstrates personal accountability for keeping performance on track.
  </li>
  <li>
   Actively focuses on developing effective communication and relationship-building skills.
  </li>
  <li>
   Understands how their daily work contributes to the priorities of the team and the business.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   12+ years of total work experience, including at least 7 years in operations improvement or procurement advisory roles within consulting or corporate environments.
  </li>
  <li>
   Proven track record in leading rapid procurement and supply chain diagnostics, performance improvement, cost reduction implementation, local content assessments.
  </li>
  <li>
   Deep functional expertise in local content, strategic sourcing, spend analysis, supplier relationship management, contract management, digital procurement transformation, procurement governance, and operating models.
  </li>
  <li>
   Bachelor&rsquo;s degree from a reputable university (2.1 or above), preferably in Business, Engineering, or related fields. Master&rsquo;s degree and relevant professional certifications (e.g., CIPS, PMP) are highly desirable.
  </li>
  <li>
   Strong analytical skills with the ability to synthesise complex, unstructured information and develop actionable insights.
  </li>
  <li>
   Comfortable discussing detailed financial impacts of cost and working capital initiatives on client financial statements.
  </li>
  <li>
   Sector specialism in Manufacturing, Oil &amp; Gas, Technology, Media and Telecommunications, Transportation and Logistics is advantageous.
  </li>
  <li>
   Demonstrated ability to lead initiatives from conception through to realisation, managing multiple stakeholders and complex project dynamics.
  </li>
  <li>
   Experienced in applying diverse procurement performance improvement methodologies and tailoring approaches to client needs.
  </li>
  <li>
   Exceptional interpersonal skills with the ability to influence and negotiate at senior client and internal levels.
  </li>
  <li>
   Proven leadership in managing, coaching, and developing high-performing teams.
  </li>
  <li>
   Advanced proficiency in Microsoft Excel, PowerPoint, and Word; experience with business intelligence tools (e.g. PowerBI, Tableau) is a plus.
  </li>
  <li>
   Excellent written and verbal communication skills in English; fluency in Arabic is mandatory.
  </li>
  <li>
   Willingness and ability to travel extensively across the Middle East region.
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Manager – Procurement, Supply Chain & Local Content

Prime Healthcare Services

<b>Overview:</b><br>
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Garden City Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.
<br><br>
At Garden City Hospital, we pride ourselves on community involvement and commitment to preserving access to quality and compassionate healthcare. We are a state-of-the-art medical facility with over 300 licensed beds and a teaching hospital, offering medical education to students, residents and fellows from across the country. The residency and fellowship programs offer graduate medical education to more than 80 trainees in specialties. Garden City Hospital has an award-winning staff of over 350 of the area's best and brightest physicians from almost every specialty. Learn more at www.gch.org.
<br><br>
<b>Responsibilities:</b><br>
The Performance Improvement Director develops, manages and integrates a comprehensive Performance Improvement (PI) Program for the multi facilities to achieve unprecedented results in quality, efficiency, safety, satisfaction and value with transparency.
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The Managerial oversight responsibility of the Performance Improvement Program is to develop and share best practices for improving performance in quality, safety, perception of care, value and efficiency; to develop/ maintain scorecards for all Service Lines with defining expected outcomes & benchmarks based on Quality, Safety, Satisfaction and Value; to complete Clinical Assessment, Diagnosis and Treatment for the Service Lines. Responsible for coordinating and managing market wide performance improvement activities including continued survey readiness. Responsible for oversight of ongoing publicly reported quality initiatives for multi facilities undertaken by the organization, like Core Measures, Patient Satisfaction, etc. Work collaboratively with the Administration and Leadership teams. Ensures execution and communication of Performance Improvement and Patient Safety activities occurs from the department level to Board of Trustees for multi hospitals.
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The scope of activities in managing the multi hospitals PI Programs, includes creating collaborative customer relationships; planning appropriate group processes; creating & sustaining a participatory environment; guiding the group to appropriate & useful outcomes; building and maintaining professional knowledge; employing evidence-based practice; integrating best research with expertise & patient values for optimal care; working in interdisciplinary teams; application of performance improvement methodologies to minimize waste, decrease errors, increase efficiency and ultimately improve care and appropriate utilization of informatics to communicate, manage knowledge with clinical expertise and patient values for optimal care.
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Team facilitation and experience with hospitals’ accreditation standards and survey process. Maintains knowledge of local regulatory standards & OSHA regulations.
<br><br>
<b>Qualifications:</b><br>
EDUCATION, EXPERIENCE, TRAINING
<br><br>
1. Bachelors Degree required, preferably in a healthcare related field.
<br>2. Masters Degree preferred.
<br>3. State RN licensure or a License in healthcare field preferred.
<br>4. 4 – 5 years healthcare experience. 1-4 years quality improvement experience
<br>5. Good computer skills.
<br>6. Experience in reviewing charts for quality care issues. Detail oriented organizational skills. Must be able to handle multiple cases, directions and follow-through.
<br>7. Good communication skills both verbally and written. Experience with Medical Staff communication.
<br>8. Coordination of internal departments and external entities to ensure compliance with company policies, and state/federal regulatory and accreditation standards.
<br>9. Certified professional in healthcare quality preferred.
<br><br>
<b>Employment Status:</b> Full Time Shift: Days Equal Employment Opportunity:
<br><br>
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Multi-Site Director - Performance Improvement

TerraPower

<div><p><b>TITLE:</b><b> </b><b>Senior Manager, Organizational Effectiveness</b></p>
<p><b>
LOCATION:</b><b> </b><b>Bellevue, WA, USA
</b></p><p>TerraPower is a nuclear technology company based in Bellevue, Washington. At its core, the company is working to raise living standards globally through a more affordable, secure and environmentally friendly form of nuclear energy along with innovations in medical isotopes to improve human health. In 2006, TerraPower originated with Bill Gates and a group of like-minded visionaries who evaluated the fundamental challenges to raising living standards around the world. They recognized energy access was crucial to the health and economic well-being of communities and decided that the private sector needed to take action and create energy sources that would advance global energy deployment. TerraPower&rsquo;s mission is to be a world leader in new nuclear technologies, while developing innovators and future leaders in the nuclear field. As a result, the company&rsquo;s activities in the fields of nuclear energy and related sciences are yielding significant innovations in the safety and economics of nuclear power, hybrid energy and medical applications &ndash; all for significant human health benefits.</p>
<p>
TerraPower is seeking to hire highly motivated and forward-thinking professionals who are interested in focusing on advanced nuclear reactor research and development and influencing change within the nuclear power landscape and bringing forward the critical production of medical isotopes. TerraPower is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. In addition, as a federal contractor, TerraPower has instituted an Affirmative Action Plan (AAP) in an effort to proactively recruit, hire, and promote women, minorities, disabled persons and veterans.</p>
<p><b>
Senior Manager, Organizational Effectiveness</b></p>
<p>
The Senior Manager of Organizational Effectiveness is a full-time exempt position reporting to the Vice President of Operations and is responsible for implementing the Performance Improvement (PI) and Training programs, which include the Correction Action Program (CAP), Self-Assessments, Benchmarking, Operating Experience (OE), Lessons Learned, Performance Gap Analysis and Trending, Root Cause Analysis, Technical, Unaccredited Training Programs, Instructional Design, and any other duties as assigned by the VP of Operations. Continuously improve performance improvement and training program execution to increase efficiency and results of the program and ensure effective identification, screening, analysis, resolution, implementation and measurement of performance issues. This position requires an expert level of knowledge of ASME NQA-1 requirements for the corrective action program, trending, and training, and past Nuclear Regulatory Commission (NRC) interface experience.</p>
<p><b>
Responsibilities:</b></p>
<ul><li> Spearhead the development, maintenance, and implementation of Performance Improvement, Continuous Improvement, and Training standard operating documents (SODs), driving alignment with organizational goals and ensuring compliance across all levels of the organization, with a focus on innovative and scalable solutions.</li></ul>
<ul><li> Provide expert analysis and interpretation of data and performance metrics, offering comprehensive reports and strategic, high-impact recommendations that influence organizational direction and policy.</li></ul>
<ul><li> Lead advanced, cross-functional teams and analysis of performance data, identifying complex systemic issues and trends, and utilizing CAP and training data, self-assessments, benchmarking, operating experiences, and performance indicators to inform organization-wide improvements.</li></ul>
<ul><li> Provide governance oversight for technical training programs aligned with Systematic Approach to Training (SAT) principles, ensuring workforce capability supports design, construction, licensing, and future operational readiness.</li></ul>
<ul><li> Establish and monitor training effectiveness metrics, partnering with executive leadership to evaluate workforce capability, qualification readiness, and measurable impact of learning initiatives on organizational performance outcomes.</li></ul>
<ul><li> Provide oversight of technical training programs to ensure compliance with ASME NQA-1 requirements, regulatory expectations, and internal quality assurance standards, supporting inspection readiness and audit defensibility.</li></ul>
<ul><li> Drive enterprise learning strategies that reinforce nuclear safety culture, leadership accountability, and human performance excellence, ensuring training initiatives shape behaviors aligned with TerraPower&rsquo;s mission and future operating model.</li></ul>
<ul><li> Assume leadership responsibility for CAP investigations and condition report screenings, orchestrating complex root-cause analyses and delivering actionable insights to address strategic issues and optimize organizational performance.</li></ul>
<ul><li> Mentor and coach senior leaders and cross-functional teams, promoting a culture of innovation and continuous improvement, driving excellence in performance improvement across the organization.</li></ul>
<ul><li> Lead the development and optimization of performance indicators, ensuring that they are forward-thinking, adaptable, and integrated into the organization&rsquo;s long-term strategic goals and decision-making processes.</li></ul>
<ul><li> Direct and influence the preparation and facilitation of high-level executive meetings, advising senior leadership on key strategic decisions and driving alignment with organizational priorities.</li></ul>
<ul><li> Deliver executive-level, high-impact status reports, synthesizing complex data into forward-looking strategic insights and providing expert recommendations to drive organizational success.</li></ul>
<ul><li> Provide expert guidance and oversight to teams conducting in-depth cause analysis, ensuring that complex issues are addressed with precision and that the outcomes are aligned with organizational goals and initiatives.</li></ul>
<ul><li> Lead and drive the development and continuous improvement of Performance Improvement and Training software and related tools, collaborating with cross-functional experts to innovate and address evolving user needs and organizational challenges.</li></ul>
<ul><li> Other duties as assigned by the VP of Operations.
</li></ul><p><b>Key Qualifications and Skills:</b></p>
<ul><li> BS in applicable field (e.g. math, science, engineering, technology)</li></ul>
<ul><li> 15+ years' experience in the nuclear industry, including performance improvement, corrective action program, engineering, design, construction or training work environment strongly preferred.</li></ul>
<ul><li> Secondary degree such as an MBA (e.g. finance, economics, leadership, organizational behavior) strongly preferred.</li></ul>
<ul><li> Former Senior Reactor Operator (SRO) license preferred.</li></ul>
<ul><li> Root Cause analysis or cause analysis experience preferred.</li></ul>
<ul><li> Experience working with government organizations such as Department of Energy (DOE) and/or the Nuclear Regulatory Commission (NRC), as well as industry groups like the Institute of Nuclear Power Operations (INPO) is strongly preferred.</li></ul>
<ul><li> Strong customer service and training skills and a desire to achieve results.</li></ul>
<ul><li> Proficiency in Microsoft Office Suite including Word, Excel, Outlook, and PowerBI.</li></ul>
<ul><li> Experience working with Confluence, JIRA, INPO IRIS, SAP SuccessFactors, Learning Management Systems, and DevonWay.</li></ul>
<ul><li> Strong attention to detail.</li></ul>
<ul><li> Exceptional oral and written technical communication skills.</li></ul>
<ul><li> Exceptional organizational and time management skills.</li></ul>
<ul><li> Ability to work independently and in a team environment.</li></ul>
<ul><li> Skilled in setting priorities.</li></ul>
<ul><li> Excellent analytical, interpretive, and problem-solving skills.</li></ul>
<ul><li> The successful candidate will possess a high degree of trust and integrity, communicate openly and display respect and a desire to foster teamwork.</li></ul>
<ul><li> Actual position starting level and title will be determined based on assessment of qualifications.</li></ul>
<p><b>
Job Functions</b>:</p>
<p>
Job Functions are physical actions and/or working conditions associated with the position. These functions may also constitute essential functions for the job which the employee must be able to fulfill, with or without accommodation. Information provided below is to help describe the job so that the applicant has a reasonable understanding of the job duties/expectations. An applicant's ability to perform and/or tolerate these actions and conditions will be discussed and workplace accommodations may be made on a case-by-case basis following an individualized assessment of the applicant and other considerations, including but not limited to any governing safety standards.</p>
<ul><li> Motor Abilities: Sitting and/or standing for extended periods, bending/stooping, grasping/gripping, fine motor control (hands)</li></ul>
<ul><li> Physical exertion and/or requirements: Minimal, with ability to safely lift up to 25 pounds</li></ul>
<ul><li> Repetitive work: Prolonged</li></ul>
<ul><li> Special Senses: Visual and audio focused work</li></ul>
<ul><li> Work Conditions: Stairs, typing/keyboard, standard and/or sitting working environment of &gt;8 hrs./day</li></ul>
<ul><li> Travel required: 0-15%</li></ul>
<p>
TerraPower&rsquo;s technology is controlled for export by various agencies of the U.S. Government. TerraPower must evaluate applicants who are foreign nationals (other than asylees, refugees, or lawful permanent residents) in accordance with U.S. Government export control requirements. To facilitate TerraPower&rsquo;s export control reviews, you will be asked as part of the application process to identify whether you are a U.S. Citizen or national, asylee, refugee, or lawful permanent resident of the United States. Government export authorization approval times vary. Based on the business needs for a particular position, TerraPower may not consider a foreign national from a country if it is impracticable to obtain timely Government export approval.
</p><p><b>Job details:</b></p>
<p>
 Salary Range 13: $196,537 - $294,806</p>
<ul><li>We typically place offers in the lower to middle portion of the range to maintain internal equity and allow room for growth. Any salary offered within the posted salary band is based on market data and commensurate with the selected individual&rsquo;s qualifications experience. This range is specific to Washington State.</li></ul>
<p><b>
Benefits:
</b></p><ul><li> Competitive Compensation</li></ul>
<ul><li> Salary, eligible to participate in discretionary short-term incentive payments</li></ul>
<ul><li> Comprehensive Medical and Wellness Benefits for family or individual</li></ul>
<ul><li> Vision</li></ul>
<ul><li> Dental</li></ul>
<ul><li> Life</li></ul>
<ul><li> Life and Disability</li></ul>
<ul><li> Gender Affirmation Benefits</li></ul>
<ul><li> Parental Leave</li></ul>
<ul><li> 401k Plan</li></ul>
<ul><li> Generous Paid Time Off (PTO)</li></ul>
<ul><li> 21 days of annually accrued PTO</li></ul>
<ul><li> Generous Holiday Schedule</li></ul>
<ul><li> 10 paid holidays</li></ul>
<ul><li> Relocation Assistance</li></ul>
<ul><li> Professional and Educational Support Opportunities</li></ul>
<ul><li> Flexible Work Schedule</li></ul>
<p>
TerraPower Career and Benefits information: https://www.terrapower.com/contact-us/careers/</p></div><p></p>

Senior Manager, Organizational Effectiveness

University of Sharjah

<div></div><div><div><div><div>CATEGORY </div><div>Non Faculty Vacancies</div>
</div><br>
<div><div>College </div><div>Departments
</div></div><br>
<div><div>Department </div><div>Human Resources Department</div>
</div><br>
<div><div>Job Purpose
</div><div><p>As a Performance Management Officer you are requested to implement and monitor the Performance Management process for administrative staff members at the University of Sharjah and provide advice to line managers and employees on the procedures necessary to enhance individual performance. As well as to assist in promoting continuous improvement and constructive feedback between line managers and their employees.<br>
<br>
</p></div></div><br>
<div><div>Main accountabilities &amp; expectations
</div><p></p><div><div>1. Help answer employees, line managers, and supervisor's inquiries via phone, email, or individual/group awareness sessions regarding any related Talent Management processes including performance management process, identifying learning and development needs, employee/annual development plans, and evaluation criteria and measurement, in order to ensure they understand their roles and responsibilities on each stage.<br>
</div>
<div>2. Provide support and assistance to the Head of TM and other team members during the communication process for all concerned stakeholders to ensure they are fully informed of their roles and responsibilities in each phase of the PMC through awareness sessions, workshops, meetings, etc. as well as provide the necessary support and assistance throughout all phases when needed.</div>
<div>3. Review the final performance management assessment results and recommendations to ensure accuracy and adherence to TM policies and procedures. As well as review and assess the performance improvement plans, which address any performance cases, make the necessary recommendations if needed and refer all plans to the Head of TM to proceed with the necessary actions.<br>
</div>
<div>4. Assist in the promotions and rewards procedures, which include promotions, acting roles, merit-based increments and financial awards by receiving and reviewing promotion requests and supporting documents to ensure that all requests are aligned with UOS&rsquo;s Promotion and Reward, Succession Planning and Career Path policies and procedures, and raise any issues to the Sr. Specialist/Specialist.<br>
</div>
<div>5. Manage the &ldquo;Performance Management During Probation (mobilization)&rdquo; activities for new joiners in coordination with the Performance Management Team, by following up with the concerned line managers after the employee&rsquo;s joining date to ensure that objectives have been set and discussed with the new employee.</div><div><br>
</div>
<div>6. Proactively and effectively participate in the HR quality assurance management process which entails that each team member is responsible for conducting a thorough review of other team members&rsquo; deliverables before being issued or submitted in a final format.<br>
<br>
</div></div></div><p></p><br>
<br>
<div><div>Required Skills
</div><div><div><ul><li>Minimum of bachelor&rsquo;s degree in Business Administration, Human Resources or a relevant discipline.</li></ul>
<ul><li>2-4 years of UAE experience in a similar role preferably in higher education institutions.</li></ul>
<ul><li>A professional Human Resources certification (such as CIPD, SHRM, etc.) or Master&rsquo;s Degree in a related field is a plus.</li></ul>
<ul><li>Priority is to UAE Nationals.<br>
</li></ul></div></div></div><br>
<div><div>Desirable Requirements
</div><p></p><div><ul><li>Excellent oral and written communication skills and the ability to prepare professional documents, in both Arabic and English.</li></ul>
<ul><li>Excellent working knowledge of personal computer applications with an emphasis on MS Office applications such as Excel, Word, and Teams.</li></ul>
<ul><li>Good understanding of KPIs-based employee appraisal systems and performance assessment tools.</li></ul>
<ul><li>Knowledge of ERP Systems related to HR operations would be an advantage.</li></ul>
<ul><li>Attention to detail.</li></ul>
<ul><li>Good interpersonal skills.</li></ul>
<ul><li>Good planning, organizational and time management skills.</li></ul>
<ul><li>Ability to analyze and organize data.</li></ul>
<ul><li>Ability to meet goals with minimal supervision and good business sense are essential.</li></ul>
<ul><li>Ability to handle confidential information with discretion.</li></ul>
<ul><li>Ability to deal with stressful situations leading to resolution.</li></ul>
<ul><li>Ability to organize and prioritize multiple tasks and produce reports under strict guidelines.</li></ul>
<ul><li>Flexibility and ability to function effectively as part of a team.<br>
</li></ul></div></div><br>
<p></p><div><div>Job Location </div><div>University of Sharjah (Main)
</div></div><br>
<div><div>Job Criteria
</div><div><div><div><div><div>Gender</div> <div>, Male, Female,
</div></div><br>
<div><div>Qualifications</div> <div>Bachelor's degree/higher diploma</div>
</div><br>
<div><div>Relevant Experience </div><div>2</div>
</div><br>
<div><div>Living In UAE</div> <div>Yes</div>
</div><br>
<div><div>Nationality</div> <div>, United Arab Emirates,</div></div></div></div></div></div></div></div>

Performance Management Officer

Enum Technology & Solution Pvt Ltd

<p><b>Job Description</b></p><p>We are seeking a highly experienced and detail-oriented <b>Senior Officer &ndash; Performance Management</b> to support IT Operations and Governance functions within a banking environment.</p><p>The role is responsible for centralized IT performance tracking, executive reporting, governance monitoring, and SLA/KPI transparency across all IT verticals and technology subsidiaries. The incumbent will ensure alignment of IT performance with organizational objectives and regulatory standards.</p><p><b>Key Responsibilities</b></p><ul><li>Act as the central coordination point for collecting and consolidating performance data from all IT verticals (Infrastructure, Development, Technology Subsidiaries, etc.).</li><li>Track and monitor system downtimes, audit observations, governance initiatives, SLA compliance, and KPI performance.</li><li>Maintain a consolidated, secure, and accurate IT performance repository using advanced Excel (pivot tables, dashboards, complex formulas, historical trend analysis).</li><li>Prepare and present monthly IT performance reports and executive decks for senior management, including C-suite stakeholders.</li><li>Translate operational metrics into meaningful business insights, highlighting risks, performance gaps, and remediation progress.</li><li>Design and maintain executive-level dashboards reporting SLA compliance and critical system KPIs.</li><li>Facilitate review meetings and conduct structured performance briefings.</li><li>Ensure timely completion of governance reporting deliverables and follow-up actions.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Information Technology or related field (Master&rsquo;s preferred)</li><li>Minimum 9 years of experience in MIS, preferably within IT Governance</li><li>Mandatory hands-on experience in the banking sector</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you have a minimum of 9 years of experience in MIS and IT governance within the banking sector?</li><li>Describe your hands-on experience in preparing executive-level IT performance reports, including SLA/KPI dashboards.</li><li>Rate your proficiency in advanced Microsoft Excel (pivot tables, dashboards, complex formulas, trend analysis).</li></ul><p>Work Location: In person</p>

Senior Officer - Performance Management

Cotality

<div><p>At Cotality, we are driven by a single mission&mdash;to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.
</p><p></p><p>Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.
</p><p></p><p><b>Job Description:<br>
</b></p><p><br>
<b>What is the role?
</b><br>
<br>
Internships are a key way for students to gain valuable work experience, make important career contacts, and learn about the Cotality culture. Our interns will participate in the day-to-day work environment, have an impact working on real technology project and business challenges.
<br>
<br>
We work on the cutting edge of the industry, with next-gen technology, like cloud native applications, machine learning and AI. Guided by our Core Values, we're dedicated to growing as professionals and members of our community, making the experience of working at Cotality as an intern, supportive, constructive and fun!
</p><p></p><div><p><b>THE OPPORTUNITY<br>
</b></p></div><p></p><div><p>Graduate i nternships at Cotality are more than just a learning experience; they are the launchpad . This is a 10-week immersive summer program where you won't just observe ; you will participate in the day-to-day work environment and tackle real-world technology projects and address property business challenges.<br>
</p></div><p></p><div><p><b>Our Goal for You: </b>This program is designed as a standalone, high-impact professional development experience , serving as a vital bridge between academia and the professional world . While we are committed to providing you with industry-leading skills, elite mentorship and valuable networking, please be aware that this is a fixed-term program that may or may not lead to a permanent role.<br>
</p></div><p></p><div><p><b>Location: </b>We are focused on providing a hybrid experience, working a few days a week in one of our office locations and the remainder being remote, throughout the 10 weeks . Our two largest employee centers are in Irvine, CA and Dallas, TX, with additional locations in San Diego, CA. Candidates should live within a commutable distance to these sites.
</p></div><p></p><p><b>Are you the right fit?
</b></p><p></p><div><div><ul><li><p>Partner with the PEX Solution Managers to lead V27 projects through the Enterprise Digitization Funnel Management (EDFM) process. The projects are a combination of Automation as well as AI enabled initiatives.
</p></li></ul></div><div><ul><li><p>You will be required to support the creation and completion of User Centric Design (UCD) deliverables as part of project discovery as well as collaborate on specific business case creation tasks.
</p></li></ul></div></div><div><div><ul><li><p>You will need to work cross functionally across different teams within Operations, Technology and Finance.
</p></li></ul></div><div><ul><li><p>Help gather data and perform research to support the development of robust business cases, including ROI and cost-benefit analysis.
</p></li></ul></div><div><ul><li><p>Utilize program management tools like Smartsheet, JIRA, or Confluence to track project dependencies and ensure the portfolio stays on its critical path.
</p></li></ul></div><div><ul><li><p>Assist in researching emerging technologies (such as AI/ML) and industry benchmarks to help the team challenge the status quo and innovate.
</p></li></ul></div><div><ul><li><p>Networking: Executive r oundtable sessions, l unch and learns, product demos, technical workshops, and social networking events
</p></li></ul></div><div><ul><li><p>A day in the life exposure : attend virtual workshops, participate in brainstorm sessions, use Google AI products for solution research, present findings and recommendations to senior leadership team to name a few.
</p></li></ul></div><div><ul><li><p>What will you gain : Work one-on-one with Principal, Sr. Principal-level leader s &amp; the Head of Performance Excellence with 15+ years of experience. Gain insight into how C-suite executives prioritize investments and manage enterprise-wide change. Learn the &quot;Critical Path Thinking&quot; required to run a multi- million dollar transformation office.
</p></li></ul></div></div><p></p><p><b>Job Qualifications:
</b></p><p><b>Education, Experience, Knowledge and Skills
</b></p><p></p><div><div><ul><li><p><b>Academic Level: </b>This program is specifically targeting <b>Final-Year </b><b>Students </b>. Candidates should be currently enrolled in an accredited Bachelor&rsquo;s or Master&rsquo;s degree program with a graduation date of <b>Spring </b><b>2026 or Winter 2026 </b>.
</p></li></ul></div><div><ul><li><p><b>Work Authorization: </b>Applicants must be authorized to work in the U.S. without the need for current or future visa sponsorship. We are unable to accommodate students on international visas (e.g., F-1, J-1, H-1B) at this time.
</p></li></ul></div><div><ul><li><p><b>Academic Standing: </b>Completion of at least three years of relevant coursework. A preferred minimum GPA of 3.0.
</p></li></ul></div><p></p><div><p><b>Skills:
</b></p></div><div><ul><li><p>Program/ Project Management Certification or Experience ( e.g. PMP)
</p></li></ul></div><div><ul><li><p>Change Management Certification ( e.g. ADKAR, PROSCI)
</p></li></ul></div><div><ul><li><p>Lean Six Sigma (Yellow or Green Belt Certification)
</p></li></ul></div><div><ul><li><p>Agile/ Scrum Frameworks
</p></li></ul></div><p></p><div><p><b>AI Orientation:
</b></p></div><div><ul><li><p>Leverage Gemini (AI Chat) for identifying the best solution strategy that maximizes RoI .
</p></li></ul></div><div><ul><li><p>Leverage Google Notebook LM to identify AI/ Automation opportunities.
</p></li></ul></div><div><ul><li><p>Use AI as your thought partner to challenge status quo and find unique ways to mitigate project execution risks.
</p></li></ul></div></div><p></p><div><div><p><b>Leadership: </b>Demonstrated leadership through campus organizations, previous internships, or community involvement.
</p></div></div><p><i>Cotality </i><i>offers an empowered work environment that encourages creativity, initiative, and professional growth. We are an Equal Opportunity Employer and </i><i>maintain </i><i>a drug-free workplace.
</i></p><p></p><p><b>Annual Pay Range:
</b></p>38,500 - 45,760 USD
<p></p><p><b>Application Window:
</b></p><p></p><p>This opportunity is expected to remain posted through the date identified below, subject to business needs.
</p><p></p><p><b>Thrive with Cotality
</b></p><p>At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.
</p><p>Highlights, depending on role classification, include:
</p><ul><li><p>Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
</p></li><li><p>Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.
</p></li><li><p>Health: Multiple medical plan options with mental health and wellness support offerings.
</p></li><li><p>Retirement: 401(k) with company match and vesting after one year.
</p></li><li><p>Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.
</p></li><li><p>Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!</p></li><li><p><br>
</p></li></ul><p></p><p>Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace.
</p><p></p><p>Cotality is fully committed to a work environment that embraces everyone&rsquo;s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.</p><p></p><p><br>
</p><p></p><p>By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message &amp; data rates may apply. <b>You can opt out at any time by </b><b>responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.</b></p></div><p></p>

Graduate Intern, Performance Excellence

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