performance management specialist

SunExpress

<div>
 
 We are looking for a
 
 Talent &amp; Performance Management Specialist / Senior Specialist
 
 to join our team in
 
 Antalya, SunExpress Headquarters.
 
 
 
 
 
 
 
 Key Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Industrial Engineering, or any related fields. A Master&rsquo;s degree in Human Resources or a related area is preferred.
 </li>
 <li>
 
 SAP SuccessFactors Performance &amp; Goal Management (PMGM)
 
 or
 
 Succession &amp; Development Planning (SPDP)
 
 certification required.
 </li>
 <li>
 Professional certification in
 
 PMGM
 
 or
 
 SPDP
 
 is a plus.
 </li>
 <li>
 Minimum 3 years of experience in
 
 Talent Management
 
 , specifically in
 
 Performance Management
 
 ,
 
 Succession Planning
 
 , and
 
 Career Development
 
 .
 </li>
 <li>
 Proven experience with
 
 SAP SuccessFactors
 
 and a solid understanding of the
 
 Performance and Goal Management
 
 and
 
 Succession Planning
 
 modules.
 </li>
 <li>
 Experience in
 
 consulting
 
 or implementing
 
 SAP HR solutions
 
 is highly desirable.
 </li>
 <li>
 Strong understanding and hands-on experience with
 
 BSC
 
 (Balanced Score Card),
 
 OKR
 
 (Objectives and Key Results),
 
 KPI
 
 (Key Performance Indicators), and 360 Evaluation processes.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Technical Skills
 
 :
 
 
 
 
 <ul>
 <li>
 
 API Integration
 
 : Knowledge of
 
 API integration
 
 within the SAP SuccessFactors environment to integrate with other enterprise systems (e.g., HRIS, Learning Management Systems, etc.).
 </li>
 <li>
 
 SAP SuccessFactors Configuration
 
 : Deep expertise in
 
 SuccessFactors PMGM
 
 and
 
 SPDP
 
 configurations.
 </li>
 <li>
 Advanced proficiency in
 
 Microsoft Office 365
 
 (Excel, PowerPoint, Word) and
 
 SharePoint
 
 .
 </li>
 <li>
 Knowledge of
 
 Artificial Intelligence (AI)
 
 ,
 
 Robotic Process Automation (RPA)
 
 , and
 
 Machine Learning (ML)
 
 in the context of HR systems.
 </li>
 <li>
 Strong understanding of
 
 LMS
 
 ,
 
 SAP HR
 
 , and other talent management technologies.
 </li>
 <li>
 
 Fluency in English
 
 (both written and spoken) is must.
 </li>
 <li>
 
 Analytical Skills
 
 : Exceptional numerical and analytical ability, capable of interpreting complex data and translating it into actionable business insights.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 
 Talent Management Strategy
 
 : Facilitate and support end-to-end Talent Management processes including
 
 Performance Management
 
 ,
 
 Performance Improvement Plans (PIP)
 
 ,
 
 Succession Planning &amp; Development Planning (related to SPDP)
 
 , and
 
 Career Management
 
 .
 </li>
 <li>
 
 SAP SuccessFactors Configuration
 
 : Configure, customize, and optimize
 
 SAP SuccessFactors PMGM
 
 and
 
 Succession &amp; Development
 
 modules to align with business requirements and HR processes.
 </li>
 <li>
 
 System Integration &amp; API Management
 
 : Ensure smooth integration of
 
 SAP SuccessFactors
 
 with other internal systems, leveraging APIs to facilitate data flow and improve system performance. Handle integration setups, troubleshoot issues, and optimize data accuracy across platforms.
 </li>
 <li>
 
 OKR / KPI Management
 
 : Implement, monitor, and manage
 
 OKR
 
 (Objectives and Key Results) and
 
 KPI
 
 (Key Performance Indicators) setting processes to ensure alignment with the company's strategic goals. Work with business leaders to set clear, measurable objectives and track progress.
 </li>
 <li>
 
 Collaboration with Business Units
 
 : Work closely with business leaders and HR teams to gather requirements and deliver customized solutions that meet specific talent management needs.
 </li>
 <li>
 
 Data Analysis &amp; Reporting
 
 : Use advanced analytical tools to interpret talent management data and provide actionable insights to leadership. Generate reports and dashboards to track performance and development metrics.
 </li>
 <li>
 
 Continuous Improvement
 
 : Recommend and implement the best practices in performance management, succession and development planning. Monitor new trends and technologies in the HR field, proposing innovative solutions.
 </li>
 <li>
 
 Feedback Mechanisms
 
 : Establish feedback loops to assess the effectiveness of talent management processes and continuously improve workflows.
 </li>
 <li>
 
 Process Documentation &amp; Communication
 
 : Document and communicate process updates to stakeholders, ensuring alignment with business needs. Continuously improve procedures to reflect best practices.
 </li>
 <li>
 
 Talent Retention &amp; Engagement
 
 : Support initiatives aimed at increasing employee engagement through reward &amp; recognition programs and career development planning.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 SunExpress, as an Equal Opportunity Employer, welcomes all applicants independent of individual differences. We believe that having a diversified talent is our biggest strength. All decisions about our current and potential talent are based solely on criteria that have nothing to do with an applicant's attributes that are irrelevant to job performance; at SunExpress, we only focus on competency, know-how, skills, and experience.
 
 
 
 
</div>

Talent & Performance Management Specialist / SAP SuccessFactors Consultant

Pharmazone Kuwait

Organizational Development (OD) SpecialistJob Summary:The Organizational Development (OD) Specialist plays a key role in enhancing organizational effectiveness by designing and implementing development strategies that drive performance, employee engagement, and cultural alignment. This role also involves establishing, monitoring, and analyzing Key Performance Indicators (KPIs) to ensure alignment with business goals and continuous improvement.Position: Specialist &ndash; HR &amp; Organizational Development Employment Type: Full-timeKey Responsibilities:<ul><li>Design, implement, and evaluate organizational development programs that support business strategy.</li><li>Develop, track, and analyze KPIs to measure performance and organizational effectiveness.</li><li>Partner with department heads to align KPIs with company objectives and ensure accountability.</li><li>Conduct organizational assessments to identify development needs and performance gaps.</li><li>Lead performance management initiatives and support continuous feedback processes.</li><li>Design and facilitate training, talent development, and leadership programs.</li><li>Support change management efforts and promote a culture of adaptability and learning.</li><li>Collect and analyze HR data and prepare reports to provide insights for decision-making.</li><li>Drive employee engagement initiatives and support culture-building activities.</li><li>Monitor and evaluate the effectiveness of OD and HR programs, recommending improvements.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or master&rsquo;s degree in HRM, Business Administration, or a related field.</li><li>2&ndash;6 years of experience in HR or Organizational Development.</li><li>Proficiency in MS Office and HR data analytics tools (e.g., Power BI, Excel).</li><li>Strong organizational skills and attention to detail.</li><li>Positive attitude, with a genuine passion for learning and professional growth.</li></ul>Why Join Us?<ul><li>A collaborative, supportive, and growth-oriented workplace.</li><li>Professional development opportunities.</li><li>Be part of a company that values innovation, people, and performance.</li></ul>If this sounds like you, we&rsquo;d love to hear from you!Apply now or send your CV to Jobs@pharmazone-kw.comJob Type: Full-time

Organisational Development (OD) Specialist

DAR Jewellery

Job Title: HR Manager (PMS Specialist)Location: Coimbatore &ndash; Townhall (DAR Jewellery) Department: Human Resources Job Type: Full-timeSalary: 4 to 6 lakhs per annumAbout us: DAR Jewellery is a 95 year old heritage jewellery brand, being one of the biggest jewellery stores in Coimbatore. It is valued for its products, price, service and transparency. DAR Jewellery is also one of the biggest players in e-commerce for jewellery. DAR is known for paying some of the highest salaries and incentives in the field of jewellery.<ul><li>DAR Jewellery has more than 1 lakh collection in its official website www.darjewellery.com and D A R Jewellery Private Limited had launched the Click and collect store for the ease of customer convivence in the Prime location of west Tamil Nadu ( Mettupalayam, Sathyamanagalam and Peelamedu coimbatore). Our Click and Collect Store is a unique Virtual Experience Centre designed to bring you the best of both online convenience and in-store service. It allows you to browse and order your favourite gold jewellery online and collect it at your nearest C&amp;C Store, all while enjoying the lowest Value Addition (VA) cost in India</li></ul>Venue details:D A R jewellery has a huge space showroom in the Townhall (25,000 sq ft), which has two way entrance to showcase products in an appealing environment.1. 551, Vysial St, Prakasam, Town Hall, Coimbatore, Tamil Nadu 641001and2. No 392, Big Bazaar St, Prakasam, Town Hall, Coimbatore, Tamil Nadu 641001Job SummaryThe HR Manager (PMS Specialist) will lead the company&rsquo;s Performance Management System (PMS), drive statutory compliance, create SOPs for all roles, handle payroll, and manage PF, ESI, and labour law compliance. The role ensures HR discipline, structured evaluation, employee development, and compliance accuracy across all units.The candidate must be strong in 360&deg; Appraisal Systems, KRAs/Competency Mapping, Statutory Compliance, and operational HR.Key Roles &amp; Responsibilities1. Performance Management System (PMS) &ndash; 360&deg; Specialist<ul><li>Design and manage the 360&deg; Performance Appraisal System for all levels.</li><li>Implement PMS cycles (monthly/quarterly/annual).</li><li>Create KRAs, KPIs, and Competency Matrices for each role.</li><li>Conduct appraisal meetings, feedback sessions, and performance review discussions.</li><li>Identify training needs based on PMS results.</li><li>Track performance improvement plans (PIPs).</li></ul>2. SOP Creation &amp; HR Process Structuring<ul><li>Develop and implement SOPs for every department and role.</li><li>Standardize HR workflows such as onboarding, leave management, exit process, and disciplinary actions.</li><li>Conduct audits to ensure SOP compliance across units.</li></ul>3. Statutory Compliance Management<ul><li>Ensure 100% compliance with labour laws and jewellery industry regulations.</li><li>Maintain and update statutory registers.</li><li>Handle inspections, notices, and legal documentation.</li><li>Ensure Shops &amp; Establishment, Gratuity, Bonus, Maternity, and other statutory policies are followed.</li></ul>4. Payroll Management<ul><li>End-to-end payroll processing for showroom and corporate staff.</li><li>Salary structures, attendance reconciliation, overtime calculations.</li><li>Ensure payroll accuracy, TDS &amp; statutory deductions.</li><li>Manage salary revisions, arrears, and incentive calculations.</li></ul>5. PF &amp; ESI Handling<ul><li>Complete management of PF and ESI portals.</li><li>Employee registration, KYC, compliance submissions, challans, and monthly filings.</li><li>Manage claims, withdrawals, transfers, and employee queries.</li></ul>6. Employee Relations &amp; Discipline<ul><li>Maintain strong employee engagement and conflict resolution.</li><li>Manage grievances, counselling, and disciplinary actions.</li><li>Promote a performance-driven, ethical work culture.</li></ul>7. Recruitment &amp; Onboarding Coordination<ul><li>Support hiring for key roles.</li><li>Oversee joining formalities, document verification, and induction.</li><li>Ensure manpower budgeting aligns with PMS and departmental requirements.</li></ul>8. HR Documentation &amp; MIS Reporting<ul><li>Maintain HR MIS (PMS dashboards, payroll summaries, compliance trackers).</li><li>Generate monthly HR review reports for management.</li><li>Maintain employee files, records, contracts, and digital HR data.</li></ul>9. Training &amp; Development<ul><li>Identify skill gaps through PMS insights.</li><li>Plan L&amp;D programs, behavioural training, product training, and compliance training.</li><li>Measure training impact on performance.</li></ul>Job Specification (JS)Education<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in HR, Business Administration, or Management.</li><li>Preferred: MBA HR / MSW HR.</li><li>Additional certifications in PMS, HR Analytics, Labour Law, or Payroll are an advantage.</li></ul>Experience<ul><li>5 &ndash; 8 years of HR experience (mandatory experience in retail or jewellery industry preferred).</li><li>Minimum 3 years in PMS / Appraisal System Management.</li><li>Proven experience in PF, ESI, payroll, and statutory compliance.</li></ul>Technical Skills<ul><li>Expertise in PMS, KRAs, KPIs, Competency Frameworks, and 360&deg; reviews.</li><li>Strong in PF, ESI, statutory returns, and labour compliance.</li><li>Payroll software knowledge (OfficeKit, greytHR, Saral, Zoho, etc.).</li><li>Excel (VLOOKUP, Pivot Tables), HRMS, and MIS reporting.</li><li>Ability to draft SOPs &amp; HR policies.</li></ul>Soft Skills<ul><li>Strong communication &amp; employee engagement skills.</li><li>Strict with process discipline and confidentiality.</li><li>Analytical, detail-oriented, and strong decision-maker.</li><li>Excellent interpersonal and conflict resolution skills.</li><li>Leadership qualities with the ability to work under pressure.</li></ul>Work LocationDAR Jewellery &ndash; Townhall, Coimbatore<ul><li>551, Vysial St, Prakasam, Town Hall, Coimbatore &ndash; 641001</li><li>392, Big Bazaar St, Prakasam, Town Hall, Coimbatore &ndash; 641001</li></ul>Why Work with DAR Jewellery?<ul><li>One of the highest salary and incentive structures in the jewellery industry</li><li>Work with a prestigious 95-year-old brand</li><li>Exposure to advanced jewellery technology and modern quality systems</li><li>Rapid growth and learning opportunities</li></ul>Job Type: Full-timePay: &#8377;33,333.00 - &#8377;50,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

HR (PMS - Specialist)

dsquares

<div>Dsquares is not just a loyalty program provider; we specialize in crafting loyalty solutions that deliver unforgettable experiences, ensuring customers keep returning. From concept to execution, we handle the entire loyalty journey, turning brands into cherished favorites.
Our tech-savvy team is driven by a passion for innovation, empowering businesses to cultivate lasting relationships with their clients.
Our team is the core of Dsquares. We believe that exceptional people create exceptional solutions. Our culture is founded on openness, empowerment, and a collective passion for delivering extraordinary customer experiences. Join us and be part of a team that&rsquo;s redefining loyalty programs.
More than rewards, we create experiences. And more than customers, we build advocates.
About The Role:
The Talent Management Specialist is responsible for driving a high-performance culture by embedding performance frameworks and cascading OKRs across the organization. The role oversees the performance management cycle, analyzes data to enhance employee development, and leads talent and succession planning initiatives. Additionally, it drives engagement and recognition programs, fosters an inclusive workplace culture, and leverages insights from feedback and exit interviews to support continuous improvement and employee retention. 
Key Duties &amp; Responsibilities:<ul>
<li>
Embedding a performance framework &amp; cascading OKR&rsquo;s.</li>
<li>Oversee the performance management process, working with managers to set clear goals, provide regular feedback, and conduct performance reviews using the Performance Management System.
</li><li>Analyze performance data to identify trends, areas for improvement, and opportunities for employee development.
</li><li>Design, implement, and manage talent development programs to enhance employee skills and competencies.
</li><li>Identify high-potential employees and create career development plans to foster growth and retention.
</li><li>Develop and implement succession planning initiatives to ensure a pipeline of internal talent for key roles.
</li><li>Drive initiatives to enhance employee engagement, including surveys, focus groups, and action planning.
</li><li>Collaborate with cross-functional teams to develop and implement programs that promote a positive and inclusive workplace culture.
</li><li>Revamped company-wide recognition efforts with a new strategy, including diverse categories. Led the creation and launch of a user-friendly employee recognition app to boost engagement and foster a culture of appreciation.</li>
<li>Conducting comprehensive exit interviews with departing employees, analyzing this feedback to identify trends, patterns, and areas for improvement.</li>
</ul>
Requirements
Required Skills &amp; Abilities:<ul>
<li>
Excellent verbal and written communication skills.</li>
<li>Having stakeholder management skills.</li>
<li>Strong organizational and project management skills.</li>
<li>Ability to communicate effectively with diverse audiences.</li>
<li>Proficiency in Microsoft Office Suite and familiarity with communication tools like Slack, Microsoft Teams, etc.</li></ul> 
Education &amp; Experience:<ul>
<li>
 Bachelor's degree in Business, Human Resources, or a related field.</li>
<li>+3 years of experience preferable in Talent Management and Employee Engagement or as a generalist</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to work collaboratively with various departments</li>
</ul>
Benefits<ul>
<li>
Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover, plus extra days off for every year you're part of the team.
</li><li>Financial Growth: Reap the rewards of your hard work with our annual profit share and competitive compensation packages.</li>
<li>Work-Life Balance: Achieve optimal well-being with our hybrid work environment, generous maternity and paternity benefits, and regular team-building events.</li>
<li>Continuous Development: Expand your horizons through our commitment to learning and development opportunities.
</li><li>Perks and Privileges: Celebrate your journey with us through birthday offs, mobile allowances, transportation support, and a host of other employee-centric perks.</li></ul></div>

Talent Management Specialist

Talabat

Job DescriptionTalabat is hiring a Senior CX Performance Specialist in Dubai, UAE to design, analyze, and optimize customer compensation policies. This role focuses on identifying behavioral trends, detecting misuse, and providing data-driven insights to balance customer satisfaction with cost efficiency.What You ll Do<ul><li>Provide data insights to support CX Operations and Policy teams in refining compensation strategies</li><li>Analyze customer compensation behavior, identifying patterns of misuse or anomalies</li><li>Conduct A/B testing and impact analysis on policy changes and compensation initiatives</li><li>Quantify business impact of compensation programs on retention, frequency, and cost efficiency</li><li>Track and report CX and compensation KPIs in weekly and monthly reviews</li><li>Build and maintain dashboards for real-time visibility into compensation performance</li><li>Ensure transparency of metrics across regions, highlighting risks and improvement opportunities</li><li>Collaborate with policy, fraud, product, and finance teams to mitigate misuse and inefficiencies</li><li>Support development of business cases and policy updates for compensation initiatives</li><li>Deliver clear and actionable recommendations for balancing customer experience with financial goals</li></ul>Candidate Requirements<ul><li>Bachelor s or Master s degree in Business, Data Analytics, Economics, Statistics, or related field</li><li>Around 5 years of experience in data analytics, performance management, or business intelligence, preferably in e-commerce or CX roles</li><li>Advanced proficiency in Excel with experience handling large datasets</li><li>Strong knowledge of BI tools such as Looker or Tableau; SQL experience preferred</li><li>Familiarity with CX or financial performance metrics including refunds, retention, and order frequency</li><li>Strong analytical and problem-solving skills with ability to turn data into actionable insights</li><li>High attention to detail with ability to identify trends and anomalies in customer behavior</li><li>Strong communication skills to present findings to non-technical stakeholders</li><li>Proactive, organized, and able to manage multiple priorities in a fast-paced environment</li></ul>Why Join Us<ul><li>Opportunity to influence customer compensation strategies in one of the region s leading platforms</li><li>Competitive compensation with Talabat credit, healthcare, and gym membership</li><li>Work in a dynamic, multicultural environment with exposure to cross-functional projects</li><li>Career growth supported by training and development opportunities</li><li>Collaborative workspace with wellness rooms, rooftop views, and modern facilities</li></ul>

Senior CX Performance Specialist

Hiring Talent

We are looking for a Canadian based company.Job Type: Full-time, onsiteTimings: 12 pm to 9 pmLocation: PECHSKey Responsibilities:<ul><li>Design, implement, and continuously improve performance management systems for internal staff and consulting clients.</li><li>Establish clear KPIs, goal-setting processes, and appraisal frameworks aligned with business objectives.</li><li>Build performance culture through regular reviews, coaching, and continuous feedback.</li><li>Advise leadership on best practices in performance evaluation, career development, and reward structures.</li><li>Monitor and analyze performance data, identifying trends and recommending corrective action where needed.</li><li>Develop and deliver OD strategies to enhance organizational effectiveness, culture, and employee engagement.</li><li>Lead interventions in change management, restructuring, and leadership development for both internal teams and client organizations.</li><li>Conduct needs assessments, design learning &amp; development frameworks, and support succession planning.</li><li>Drive initiatives to improve leadership capability, talent retention, and overall workforce productivity.</li><li>Facilitate workshops, focus groups, and training programs to embed organizational transformation.</li><li>Define and execute HR strategy in line with the company&rsquo;s business vision and consulting model.</li><li>Ensure policies, practices, and processes are aligned with global HR best practices and compliant with labor laws.</li><li>Provide strategic HR consulting support to client organizations across different sectors.</li><li>Oversee performance management, compensation &amp; benefits, employee relations, and HR operations.</li><li>Establish HR metrics and dashboards to track employee engagement, attrition, and performance outcomes.</li><li>Lead and manage the organization&rsquo;s recruitment strategy, including workforce planning, talent acquisition, and employer branding.</li><li>Act as a trusted advisor to leadership and clients, providing insights on people strategy and organizational design.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Human Resources, Organizational Psychology, or Business Administration. Master&rsquo;s degree or HR certifications (CIPD, SHRM, HRCI) strongly preferred.</li><li>The ideal candidate should have proven experience in hiring for global or overseas markets.</li></ul>Interested candidates may apply.Job Type: Full-timeApplication Question(s):<ul><li>Are you comfortable working onsite?</li></ul>Education:<ul><li>Master's (Preferred)</li></ul>Experience:<ul><li>recruitment for international market: 8 years (Preferred)</li><li>talent management: 6 years (Preferred)</li><li>performance management: 7 years (Preferred)</li><li>organizational development: 7 years (Preferred)</li><li>policy making: 6 years (Preferred)</li></ul>Work Location: In person

HR Head

TMG Ventures

This is a full-time on-site role for a Human Resources Manager located in Lahore. The Human Resources Manager will oversee the daily operations of the HR department, including recruitment, employee relations, performance management, training and development. The HR Manager will also be responsible for ensuring compliance with labor laws and company policies, managing compensation and benefits, and fostering a positive work environment.QualificationsExperience in recruitment, employee relations, and performance managementKnowledge of labour laws and complianceSkills in training and development, and managing compensation and benefitsExcellent communication and interpersonal skillsAbility to foster a positive work environment and handle confidential informationStrong organisational and multitasking skillsBachelor&rsquo;s degree in Human Resources Management, Business Administration, or related field1. Talent acquisition; identify the right staff (Sales Staff, Business Development Managers, Assistant Store Manager and Operations Manager), keeping in view the present retail market (salaries, benefits, etc.) to achieve employee retention.2. Develop HR policies, i.e. Attendance, Grooming, benefits, loyalty, penalty and control.3. Employee&rsquo;s Training and development.4. Employee&rsquo;s Engagement.5. Development of KPI&rsquo;s and incentives. Periodic monitoring and control of KPI&rsquo;s for continuous improvements.6. Linking KPI&rsquo;s with the overall growth strategy of the organizationJob Type: Full-timePay: Rs50,000.00 &ndash; Rs80,000.00 per monthWork Location: In personJob Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

HR Manager

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