performance manager

EjadTech - إيجاد التقنية

<div>
 
 
 Job Introduction
 
 
 
 The Corporate Performance Manager is responsible for developing and implementing a comprehensive performance management framework that enhances organizational effectiveness and ensures consistent achievement of strategic objectives. This role supports executive leadership by delivering accurate performance insights, strengthening the performance culture across the organization, and ensuring alignment between strategic goals and actual business outcomes. The manager also oversees the tracking of strategic initiatives and drives continuous improvement to elevate overall corporate performance.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and maintain the corporate performance management framework, including the design of KPI dashboards and balanced scorecards.
 </li>
 <li>
 Cascade strategic objectives into department and individual KPIs in alignment with annual business plans.
 </li>
 <li>
 Collect, validate, and analyze performance data from all business units (Commercial, Delivery, HR, etc.).
 </li>
 <li>
 Conduct monthly, quarterly, and annual performance reviews; identify gaps and recommend improvement actions.
 </li>
 <li>
 Prepare and present performance reports for executive leadership.
 </li>
 <li>
 Support Strategy VP in tracking strategy execution and project portfolio performance.
 </li>
 <li>
 Facilitate ongoing improvement through benchmarking, lessons learned, and best practice sharing.
 </li>
 <li>
 Ensure alignment of performance management with reward, recognition, and development processes.
 </li>
 </ul>
 
 
 Qualifications &amp; Requirements
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Economics, MIS, or a related field.
 </li>
 <li>
 Preferred certifications:
 </li>
 <li>
 KPI Professional
 </li>
 <li>
 Balanced Scorecard
 </li>
 <li>
 OKR Certification
 </li>
 <li>
 Performance Management&ndash;related training
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 7&ndash;10 years of experience in performance management, strategy.
 </li>
 <li>
 Proven hands-on experience in KPI development, data analysis, and performance reporting.
 </li>
 </ul>
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong capabilities in designing KPIs and performance measurement frameworks.
 </li>
 <li>
 Proficiency in Power BI and advanced Excel, or similar data visualization tools.
 </li>
 <li>
 Excellent analytical skills and ability to interpret performance data.
 </li>
 <li>
 Strong reporting and executive presentation skills.
 </li>
 <li>
 Ability to coordinate with multiple departments and lead performance review meetings.
 </li>
 <li>
 Knowledge of strategic planning methodologies such as Balanced Scorecard and OKRs.
 </li>
 <li>
 High attention to detail, strong problem-solving skills, and effective time management.
 </li>
 <li>
 Strong communication skills and ability to collaborate across various teams.
 </li>
 </ul>
 
 
</div>

Corporate Performance Manager

Truefitt & Hill Barbershop - Gachibowli

We are looking for an experienced Data &amp; Performance Manager who can extract data from multiple platforms, analyze it deeply, and convert insights into clear targets and action plans. This role is critical for improving efficiency, tracking performance, and driving growth across teams.Key Responsibilities Data Extraction &amp; Management<ul><li>Extract data from existing platforms (CRM, ERP, marketing tools, Excel/Sheets, internal systems, etc.).</li><li>Ensure data accuracy, consistency, and cleanliness.</li><li>Build and maintain MIS reports and dashboards.</li></ul>Data Analysis &amp; Insights<ul><li>Analyze business data to identify trends, gaps, and performance issues.</li><li>Provide detailed insights on team productivity, sales, operations, and field activities.</li><li>Translate raw data into meaningful, decision-ready reports for management.</li></ul>Target Setting &amp; Performance Tracking<ul><li>Set realistic, data-backed targets for teams and individuals.</li><li>Define KPIs and success metrics for each department.</li><li>Track daily/weekly/monthly performance against targets.</li><li>Highlight risks early and recommend corrective actions.</li></ul>Strategy &amp; Improvement<ul><li>Work closely with leadership to support planning and growth strategies.</li><li>Identify process improvements based on data findings.</li><li>Support incentive plans, productivity improvement, and efficiency tracking.</li></ul>Cross-Functional Collaboration<ul><li>Coordinate with HR, operations, marketing, and field teams.</li><li>Ensure teams understand targets and performance metrics.</li><li>Support reviews, audits, and performance meetings.</li></ul>Requirements<ul><li>4&ndash;8+ years of experience in data analysis, MIS, business intelligence, or performance management.</li><li>Strong expertise in Excel/Google Sheets (advanced formulas, pivot tables, dashboards).</li><li>Experience working with CRMs, internal platforms, or databases.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to explain complex data in simple business terms.</li><li>Experience in target setting, KPI tracking, and performance reviews.</li></ul>Nice to Have<ul><li>Experience with Power BI / Tableau / Looker Studio.</li><li>SQL knowledge or automation experience.</li><li>Experience in healthcare, retail, field operations, or sales-driven businesses.</li></ul>Job Types: Full-time, PermanentPay: &#8377;25,000.00 - &#8377;30,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Data & Performance Manager

Cartier

<div>
 
 Key Responsibilities
 
 
 
 
 Manage current performance
 
 
 
 <ul>
 <li>
 Is in charge of providing timely and accurate weekly estimates &amp; comments by boutique, channel and market on behalf of the commercial leadership
 </li>
 <li>
 Is responsible to compile and lead all short, medium or long term forecasts on all commercial channels on behalf of the commercial leadership team.
 </li>
 <li>
 Provide timely and accurate reports, dashboards and ad-hoc analysis to all market&rsquo;s managers.
 </li>
 <li>
 Work closely with the regional Business Planning team and stakeholders in coordinating market&rsquo;s analysis and business planning (ex: Business review, forecasts&hellip;).
 </li>
 <li>
 Follow-up the retail equation matrix and commercial kpi&rsquo;s at chanel, boutique and individual level.
 
 
 </li>
 </ul>
 
 Drive performance development
 
 
 
 <ul>
 <li>
 Is a key stakeholder in defining the commercial priorities for the market across all channels.
 </li>
 <li>
 Provide commercial leadership with actionable insights into the past, present and future performance of the network, as well as to support &amp; contribute to the commercial development of the market.
 </li>
 <li>
 Collaborate closely with other departments including MCC in end of year analysis, clients data and insights
 </li>
 <li>
 Support all commercial managers in the analysis of sell in &amp; sell out performance, identifying trends and opportunities.
 </li>
 <li>
 May be asked to support ExCo meetings with analysis and follow up on decision making.
 
 
 </li>
 </ul>
 
 Elevate performance mindset
 
 
 
 <ul>
 <li>
 Is the key contact for all network, such as boutiques, market departments or commercial leadership, for any ad-hoc request into the performance of a point of sale, channel or market.
 </li>
 <li>
 Ensure the development of new reporting tools for the market to develop business analysis.
 </li>
 <li>
 Is responsible to drive performance awareness of all commercial managers.
 </li>
 <li>
 Participate to the 3 years plans together with the Exco with market insights, clients evolution trends, 3 years forecasts.
 </li>
 <li>
 Support on adhoc presentations for the MD on business review, strategic topics.
 
 
 </li>
 </ul>
 
 Develop performance management efficiencies
 
 
 
 <ul>
 <li>
 Support on adhoc presentations for the MD on business review, strategic topics.
 
 
 </li>
 </ul>
 
 Desired Skills And Experience
 
 
 
 Education
 
 
 <ul>
 <li>
 Degree in Business Management, Business Development, Finance or Economics, or any related field.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 5-7 years of experience in business analysis and project management in a large international company
 </li>
 <li>
 PMP or similar project management certification a plus
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Self-motivated and proactive
 </li>
 <li>
 Resourceful: Optimizes available resources, navigates obstacles and constraints and knows where and who to go to for help
 </li>
 <li>
 Good analytical / problem-solving skills
 </li>
 <li>
 Strong business acumen
 </li>
 <li>
 Fluent in Turkish and English
 
 
 </li>
 </ul>
 
 Personal Skills
 
 
 
 <ul>
 <li>
 Communication savvy
 </li>
 <li>
 Solutions oriented and resourceful
 </li>
 <li>
 Self-motivated and proactive
 </li>
 <li>
 Agile learner
 </li>
 <li>
 Ability to multi-task, prioritize, and manage time effectively
 </li>
 <li>
 Well-developed interpersonal skills
 </li>
 <li>
 Regional experience is beneficial
 </li>
 </ul>
</div>

Commercial Performance Manager

Grüns

<div><div>We're so happy you're here! Thank you for checking our job out and we hope to have the chance to meet you in our interview process!</div><h2 class="jobSectionHeader">
About the role</h2>

We're hiring a Marketplace PPC and Performance Manager to fully own paid media across Gr&uuml;ns fastest growing retail channels. We're scaling hard and paid media is now one of our biggest levers for revenue growth, new customer acquisition and category rank dominance. This role is for someone who lives in the numbers but also knows how to build repeatable growth systems across marketplaces, not just win one off campaigns. You will lead strategy execution testing and optimization end to end while keeping efficiency and profitability tight as spend grows.

This role is part of our remote HQ! We have a fully remote, high-trust work environment - and also come together on a quarterly basis for amazing off-sites where we can connect IRL.
<h2 class="jobSectionHeader">
In this role, you will:</h2>
<ul><li>Own marketplace paid media strategy and daily execution across Amazon Ads, Amazon DSP, Walmart Connect, Target Roundel, Sams MAP, Instacart, and more.</li>
<li>Manage and optimize large scale budgets with a focus on profitable growth improving TACOS while scaling NCA and protecting rank leadership.</li>
<li>Build a cross marketplace performance engine including testing roadmaps campaign frameworks automation rules and scaling playbooks.</li>
<li>Lead mid funnel and upper funnel strategy through DSP and retail media networks so we keep winning new customers not just harvesting demand.</li>
<li>Develop robust reporting dashboards and weekly insights that guide leadership decisions and allow fast course correction.</li>
<li>Partner with SEO Merchandising Creative Growth and Retail teams to align on promos tentpoles PDP improvements and full funnel media plans.</li>
<li>Diagnose performance issues quickly and pull the right levers across search term hygiene bidding placement modifiers conversion rate drivers and creative testing.</li>
<li>Create and maintain a promotions and tentpole media calendar across key retail moments to maximize velocity lifts and rank wins.</li>
</ul><h2 class="jobSectionHeader">We're looking for someone who:</h2>
<ul><li>5+ years managing PPC and retail media on marketplaces with Amazon (required) and Walmart, Target, and Sams (major plus).</li>
<li>Proven track record managing 1M+ per month in spend while improving efficiency and scaling growth.</li>
<li>Fluent in the key tools of the job: Amazon Ads Console, DSP, Walmart Connect, Roundel, Sams MAP, Instacart Ads, Helium10, DataHawk, DataDive, JungleScout GA, Excel or Sheets, and automation platforms.</li>
<li>Understands the different levers by platform like Amazon's keyword rank flywheel, Walmart's coverage price elasticity, and Target's audience based media approach.</li>
<li>Can translate messy performance data into clear actions and crisp stories for internal teams and retail partners.</li>
<li>Has a constant optimizer mindset and gets genuinely hyped about testing, learning and iterating fast.</li>
<li>Detail obsessed because small campaign mistakes scale into big burn.</li>
<li>Collaborates well cross functionally and communicates clearly without hiding behind jargon.</li>
</ul><h2 class="jobSectionHeader">Approach to the role:</h2>
<ul><li>You treat every marketplace like its own game with its own rules and you build strategy accordingly.</li>
<li>You move fast but you do not spray-spend mindlessly; you scale what works and kill what doesn't.</li>
<li>You build systems not just campaigns so performance compounds over time.</li>
<li>You anchor decisions in data and keep a tight feedback loop with creative merchandising and retail ops.</li>
<li>You are proactive and curious, always asking what lever we have not pulled yet and what test should be next.</li>
<li>You stay calm in volatility and diagnose before you react.</li>
</ul>
To Apply: Please enter your info and share a bit about yourself with us below. We ask that you do not use Chat GPT or similar tools to answer these questions, as it is our hope to genuinely get to know you and the way you communicate and think! We do love integrating these tools into our work though, and you'll hear plenty more about that if you join us.

At Gr&uuml;ns, we're committed to providing a competitive total compensation package&mdash;grounded in market data that considers our size, stage, industry, and location. For this role, the base salary range is between $100,000-$125,000 depending on experience.

Beyond base salary, we offer competitive equity packages and a comprehensive set of benefits designed to support the well-being, growth, and balance of our team.<div>
A bit about us...

At Gr&uuml;ns, we believe that foundational nutrition should be simple and convenient for everyone. We're dedicated to bringing comprehensive and real nutrition to you through our gummies, formulated from 60 nutrient-dense and whole-food ingredients. Simply enjoy a grab-and-go snack pack of gummies daily whenever fits best in your schedule and wherever life takes you.

Like you, we were disappointed. There's an infinite number of &quot;nutrition&quot; companies, all focused on what's best for them &mdash; not what's best for you. Hundreds of products to sell you on, low-quality ingredients, and small nutrient doses. We've seen it all.

So we decided it was time to fix it. No more choking on and popping pills like a pharmacy. No more clean-up and disgust from gross powders. And no more cobbling together handfuls to dozens of supplements. Gr&uuml;ns is comprehensive nutrition, made convenient and delicious. 


What we care about...

Autonomy: Only the best work at Gr&uuml;ns. We're all confident, independent leaders. We are proactive. We find opportunities for improvement. Don't ask; just do. When our actions impact other areas of the organization, we communicate with those functional leaders to ensure connectivity.

Growth: We love to take on new challenges, learn new things, and express interest in new functions. &quot;I've never done this before&quot; is not an excuse; it's an opportunity.

Community: We care deeply about each other. We're good humans and provide support wherever we can. We care, not just professionally but personally as well. 


Compensation &amp; Perks:

For every role, we aim to have highly competitive compensation and opportunity for impact and career growth.

Everyone at Gr&uuml;ns works hard, but we believe in wellness and balance too. We have super strong benefits coverage - for you and your family, generous PTO, free Gr&uuml;ns subscriptions, and a few more perks centered around health and well-being that we can't wait to tell you about!</div></div>

Marketplace PPC & Performance Manager

GE Vernova

<div><div><div>The Lead Contract Performance Manager demonstrates accountability for functional, business, and broad company objectives. In this role, you will integrate and develop processes that meet business needs across the organization, manage complex issues within functional areas of expertise &amp; be involved in long-term planning. You will also be responsible for the profitability and customer satisfaction for assigned contracts and customer obligations<h1 class="jobSectionHeader">
Job Description</h1>
What you&rsquo;ll do<ul><li>
Plan &amp; coordinate activities on site of a larger project to fulfill a customer order according to financial &amp; commercial parameters and ensure customer satisfaction.</li><li>
Own P&amp;L responsibilities (i.e. orders, sales, margin, cash).</li><li>
Oversee opportunities for Extra Work.</li><li>
Own contract leadership and fulfillment, including all project deliverables and understanding the T&amp;Cs and contract requirements such as, Payment terms and obligations, division of responsibilities, LD &amp; Bonus structure.</li><li>
Provide contract administration for assigned proposals and contracts including customer interface, negotiations, preparation, and contract interpretation.</li><li>
Maintain all CSA related documentation (e.g. Insurance certificates).</li><li>
Function as a liaison between internal and external organizations for assigned customers and/or contracts, own the customer relationship, be the single point of contact (SPOC) managing customer communications, and contribute to the overall business strategy.</li><li>
Be responsible for customer portfolio P&amp;L, growth, KPI metrics, customer strategy and technical support.</li><li>
Be responsible for developing outage scope and communicating scope to FieldCore, obtain schedule and JCE, policy 6 target settings, drive productivity in overall cost, parts planning including requests for quotes and addressing order issues as they arise, as well as planning repair scope, requests for repair quotes, scheduling repairs and addressing repairs issues in the GE network.</li><li>
Organize pre-outage, post-outage and outage milestone meetings and lead &ldquo;lean outage workouts&rdquo; for major projects.</li><li>
Lead direction for all emergent / forced outage resolution, place Service Now (SN) cases and communicate all applicable technical documents to customer (TIL, SB, etc.), oversee and manage warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits and satisfaction for the customer and GE.</li><li>
Update and maintain input in EventVision and Field Service Portal (FSP), including the Oracle Field Services (OFS) system and manage the various Power Services&rsquo; tools, and all customer invoicing, credit notes processing.</li><li>
Respond to the customer&rsquo;s technical inquiries.</li><li>
Provide information and support for implementing CM&amp;U&rsquo;s.</li><li>
Work with the owners Operation and Maintenance (O&amp;M) to optimize reliability and availability in order to increase the facility&rsquo;s efficiency and profitability.</li><li>
Be responsible for Quality and EHS oversight on work performed at assigned customer sites.</li></ul>
What you&rsquo;ll bring<ul><li>
Bachelor's degree in engineering from an accredited university.</li><li>
Minimum 3 years of experience and knowledge within power plant field services, customer facing, customer contract management, or complex matrixed leadership.</li><li>
Operations and Maintenance contract management experience.</li><li>
Mastery in both oral and written communication skills with the ability to communicate effectively at all levels of the customer&rsquo;s and GE&rsquo;s organization (in both Arabic and English languages).</li><li>
Willing to travel to customer sites.</li></ul>
What will make you stand out<ul><li>
Engineering (in Mechanical or Electrical Power) preferred.</li><li>
Power Services Experience (GE Employees ONLY).</li><li>
Knowledge and experience within the power industry.</li><li>
Experience planning and executing various outages.</li><li>
Mastered knowledge of Contractual Service Agreements and processes.</li><li>
Strong leadership, financial and commercial skills.</li><li>
Team leader in a dynamic, energetic and proactive environment.</li><li>
Experience working with customer leadership teams.</li><li>
Strong interpersonal skills.</li></ul> 
Benefits Available to You 
GE Vernova employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce: Our Culture | GE Vernova (gecareers.com)<ul><li> 
Our compensation &amp; benefits are designed to help you manage your personal and family needs, while rewarding high performers. We offer a robust benefits package depending on your employment status and your national requirements.</li><li>
A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today.</li><li>
GE invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development.</li></ul> 
Inclusion &amp; Diversity 
At GE Vernova, we believe in the value of your unique identity, background and experiences. We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected and that they belong. Click here to learn more: https://jobs.gecareers.com/vernova/global/en/i-d-e 
About GE Gas Power 
GE Gas Power engineers cleaner, more accessible energy that people depend on, powering growth and prosperity for people everywhere. Our leading technologies produce a third of the world&rsquo;s electricity thanks to our talented people, who make gas work for our customers, stakeholders and the world. Through relentless innovation and continuous partnership with our customers, we are building the energy technologies of the future and providing the cleaner, more efficient power people depend on today.<h1 class="jobSectionHeader">
Additional Information</h1><div><div><div><div><div><div><div>
Relocation Assistance Provided: No</div></div></div></div></div></div></div>
#LI-Remote - This is a remote position</div></div></div>

Lead Contract Performance Manager

panergytek usa inc

We are a Global DTC product company currently seeking a dedicated, result-driven E-commerce and Performance Manager for our growing company. The ideal candidate will be responsible for managing and driving the growth of our e-commerce platforms, including Shopify and multiple retail partners. They will also be responsible for performance campaigns and e-commerce merchandising. This is a full-time position in Ontario, CA.Key Responsibilities:<ul><li>Drive growth and success of our Shopify store through optimization of product listings, promotional activities, and data analysis.</li><li>Oversee merchandising across various e-commerce platforms, including Shopify, Walmart, Target, and other retail partners. Note this role will not manage Amazon.</li><li>Collaborate with operations to maintain accurate inventory levels across e-commerce platforms.</li><li>Manage paid advertising campaigns across Google Ads, Facebook Ads, Instagram Ads, TikTok Ads, and more.</li><li>Enhance website performance and conversion rates through continuous analysis, A/B testing, and user experience enhancements.</li><li>Implement SEO strategies to improve organic search rankings and boost website traffic.</li><li>Ensure product catalogs are populating on social media and manage social stores on Meta and TikTok.</li><li>Assist with the setup and smooth functioning of EDI for all e-commerce partners.</li><li>Develop email audience and send strategies campaigns to increase website conversions and customer retention.</li><li>Implement affiliate links and grow affiliate opportunities driving traffic to our Shopify channel.</li><li>Analyze marketing metrics and KPIs to measure campaign effectiveness and inform decision-making.</li><li>Regularly monitor and report on e-commerce performance indicators, such as website traffic, conversion rates, and ROI on ad spend.</li><li>Collaborate with cross-functional teams to align e-commerce strategies with overall business objectives.</li><li>Stay updated on industry trends, best practices, and new developments in e-commerce and digital marketing.</li></ul>Requirements:<ul><li>Proven experience in e-commerce management or similar role.</li><li>Knowledge of best DTC growth and marketing strategies.</li><li>Proficiency in digital marketing tools and platforms such as Google Analytics, CRM systems, etc.</li><li>Excellent understanding of SEO, performance marketing, and conversion rate optimization.</li><li>Strong analytical skills with the ability to interpret and utilize data effectively.</li><li>Excellent communication and collaborative skills.</li><li>Self-driven with a commitment to continuous learning and improvement.</li></ul>Apply now to be a part of our dynamic team and help us grow our e-commerce presence.Job Type: Full-timePay: $4,500.00 - $6,000.00 per monthBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: In person

E-commerce and Performance Manager

TikTok

Global Operations
 
TikTok Shop - Carrier Performance Manager - Seattle
 
Location
 :
 
Seattle
 
Employment Type
 :
 
Regular
 
Job Code
 :
 
A115841
 
Responsibilities
 
TikTok Shop Supply Chain & Logistics team is seeking experienced talents. The team is dedicated to innovating and streamlining TikTok Shop's transportation network and this pivotal role is at the forefront of shaping scalable and efficient transportation strategies. The Carrier Performance Manager is responsible for managing TikTok’s external carrier network and driving end-to-end delivery quality and operational excellence. This role combines vendor management, performance analytics, and quality governance. It ensures carriers meet service, cost, compliance, and customer experience expectations while reducing defects such as loss, damage, delays, and exceptions.
 
The position works closely with Fulfillment Centers, First Mile, Line Haul, Middle Mile, DSP teams, Tech, Safety, and Customer Experience teams to build a reliable, efficient, and high-performing transportation network.
 
Key Responsibilities
 1. Carrier Management & Delivery Performance Management
 <ul>
<li>Manage carrier performance across multiple regions.</li>
<li>Monitor carrier KPIs including SLA compliance, on-time delivery performance, transit accuracy, cost efficiency, and customer impact metrics.</li>
<li>Conduct weekly and monthly business reviews; drive action plans to improve carrier performance.</li>
<li>Partner with carriers on capacity planning, operational ramp-up, contingency plans, and peak readiness.</li>
<li>Build strong, accountable partnerships with carriers to ensure transparency and consistent operational results.</li>
</ul>
2. Quality Control & Exception Management
 <ul>
<li>Own quality performance metrics including delivery accuracy, defect rate, loss/damage rate, exception rate, aging&lost, and POD.</li>
<li>Analyze quality defects across the network and lead root-cause investigations with carriers and internal teams.</li>
<li>Develop standards and procedures for proper handover, scanning accuracy, handling processes, and customer delivery requirements.</li>
<li>Partner with carriers to improve operational discipline, handling quality, and compliance with TikTok standards.</li>
</ul>
3. End-to-End Quality Governance (First Mile → Line Haul → Delivery → Returns)
 <ul>
<li>Work across the full logistics chain to align quality standards from pickup and induction through transportation and final delivery.</li>
<li>Collaborate with FC outbound, line haul, and middle-mile operations to reduce upstream errors that impact carriers (e.g., mis-sort, incorrect labeling, handover discrepancies).</li>
<li>Ensure consistent quality expectations and SOPs across all logistics nodes.</li>
</ul>
4. Process, System & Tool Optimization
 <ul>
<li>Collaborate with product and engineering teams to enhance transportation tools such as exception dashboards, carrier integrations, traceability systems, and quality reporting.</li>
<li>Promote automation, data accuracy, and operational visibility across the carrier network.</li>
<li>Provide structured feedback to inform product roadmap and operational process improvements.</li>
</ul>
5. Compliance, Safety & Policy Enforcement
 <ul>
<li>Ensure carrier adherence to TikTok’s operational standards, safety requirements, data policies, and compliance frameworks.</li>
<li>Work with Safety, Compliance, and Legal teams on audits, incident investigations, and corrective actions.</li>
<li>Improve driver/handler standards and operational practices to uphold customer experience.</li>
</ul>
6. Reporting & Continuous Improvement
 <ul>
<li>Build and maintain dashboards tracking carrier performance, defect metrics, quality KPIs, and compliance indicators.</li>
<li>Lead continuous improvement initiatives aimed at reducing defects, improving reliability, and optimizing cost and performance.</li>
<li>Provide structured weekly/monthly reporting and insights to leadership.</li>
</ul>
Qualifications
 
Minimum Qualifications: 
<ul>
<li>Bachelor’s degree in Supply Chain, Logistics, Business, Operations, or related field.</li>
<li>3+ years of experience in transportation operations, carrier management, quality management, or vendor management.</li>
<li>Strong data analytics capabilities; ability to drive decisions based on KPI dashboards and operational insights.</li>
<li>Proven ability to manage external partners and influence without direct authority.</li>
<li>Experience in quality control, RCA, exception management, or logistics compliance; Excellent communication and cross-functional leadership skills.</li>
</ul>
Preferred Qualification
 <ul>
<li>Experience in e-commerce logistics or high-volume transportation networks strongly preferred.</li>
</ul>
Job Information
 
【For Pay Transparency】Compensation Description (Annually)
 
The base salary range for this position in the selected city is $111467 - $208578 annually.
 
​
 
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
 
​
 
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
 
​
 
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
 
​
 
For Los Angeles County (unincorporated) Candidates: 
​
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
 
​
 
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
 
​
 
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
 
​
 
3. Exercising sound judgment.
 
​
 
About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
​
 
Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
​
 
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
​
 
​
 
Diversity & Inclusion
 
​
 
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
 
​
 
TikTok Accommodation
 
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
 
https://tinyurl.com/RA-request

TikTok Shop - Carrier Performance Manager - Seattle

Search 10000+ Performance manager jobs near you this December. New roles added regularly across leading industries. Apply today.