personal banker i

Frost

<div></div><div>It&rsquo;s about interactions more than transactions.
Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you known for your ability to adapt in everchanging fast paced environments?
At Frost, it&rsquo;s about more than a job. It&rsquo;s about having a flourishing career where you can thrive, both in and out of work. At Frost, we&rsquo;re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you&rsquo;ll become part of Frost&rsquo;s over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Personal Banker I, you are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our personal bankers believe in trust, integrity, and building relationships with our customers, who span generations. They&rsquo;re empathetic problem-solvers who consistently deliver our kind of banking experience&mdash;the kind that makes people want to stop by the bank and say hello.
What you&rsquo;ll do:<ul><li>
Responsible for providing coverage in both personal banking and teller services while meeting consumer banking performance standards</li><li>
Educate and advise customers on deposits, loans and provide support for any service or account maintenance issues</li><li>
You stand firm in integrity and want to do what is right for each customer. You are able to use good judgement in every situation, in the moment</li><li>
Provide teller services, including deposits, payments, and check cashing in compliance with established bank policies and procedures</li><li>
Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions</li><li>
Manage risk while actively practicing loss prevention</li><li>
Attend both teller and personal banking training to stay current with information and remain familiar with applicable policies, laws, regulations, and Bank Secrecy Act policies</li><li>
Develop relationships with clients. Desire to be their point of contact &ndash; they know your name and you know theirs</li><li>
Provide advice and guidance and help people along their financial journey</li><li>
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes</li></ul>
What you&rsquo;ll need:<ul><li>
Required Availability: Monday&ndash;Friday, 7:45am&ndash;6:15pm with Rotating Saturdays, 8:45am&ndash;1:15pm</li><li>
Exceptional customer service skills</li><li>
Proficiency in Microsoft applications</li><li>
Excellent written and verbal communication skills</li></ul>
Additional Preferred Skills:<ul><li>
Cash-handling experience</li><li>
College hours</li><li>
Experience in dealing with fraud, protecting customers&rsquo; money, and build trust so clients feel comfortable and safe</li></ul>
Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:<ul><li>
Medical, dental, vision, long-term disability, and life insurance</li><li>
401(k) matching</li><li>
Generous holiday and paid time off schedule</li><li>
Tuition reimbursement</li><li>
Extensive health and wellness programs, including our Employee Assistance Program</li><li>
Referral bonus program + more!</li></ul>
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it&rsquo;s about being part of something bigger. If this sounds like you, we encourage you to apply and see what&rsquo;s possible at Frost.
#LI-DW1</div>

PERSONAL BANKER I

<div></div><div>It&rsquo;s about interactions more than transactions.
Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you known for your ability to adapt in everchanging fast paced environments?
At Frost, it&rsquo;s about more than a job. It&rsquo;s about having a flourishing career where you can thrive, both in and out of work. At Frost, we&rsquo;re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you&rsquo;ll become part of Frost&rsquo;s over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Personal Banker I, you are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our personal bankers believe in trust, integrity, and building relationships with our customers, who span generations. They&rsquo;re empathetic problem-solvers who consistently deliver our kind of banking experience&mdash;the kind that makes people want to stop by the bank and say hello.
What you&rsquo;ll do:<ul><li>
Responsible for providing coverage in both personal banking and teller services while meeting consumer banking performance standards</li><li>
Educate and advise customers on deposits, loans and provide support for any service or account maintenance issues</li><li>
You stand firm in integrity and want to do what is right for each customer. You are able to use good judgement in every situation, in the moment</li><li>
Provide teller services, including deposits, payments, and check cashing in compliance with established bank policies and procedures</li><li>
Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions</li><li>
Manage risk while actively practicing loss prevention</li><li>
Attend both teller and personal banking training to stay current with information and remain familiar with applicable policies, laws, regulations, and Bank Secrecy Act policies</li><li>
Develop relationships with clients. Desire to be their point of contact &ndash; they know your name and you know theirs</li><li>
Provide advice and guidance and help people along their financial journey</li><li>
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes</li></ul>
What you&rsquo;ll need:<ul><li>
Required Availability: Monday&ndash;Friday, 7:45am&ndash;6:15pm with Rotating Saturdays, 8:45am&ndash;1:15pm</li><li>
Exceptional customer service skills</li><li>
Proficiency in Microsoft applications</li><li>
Excellent written and verbal communication skills</li></ul>
Additional Preferred Skills:<ul><li>
Cash-handling experience</li><li>
College hours</li><li>
Experience in dealing with fraud, protecting customers&rsquo; money, and build trust so clients feel comfortable and safe</li></ul>
Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:<ul><li>
Medical, dental, vision, long-term disability, and life insurance</li><li>
401(k) matching</li><li>
Generous holiday and paid time off schedule</li><li>
Tuition reimbursement</li><li>
Extensive health and wellness programs, including our Employee Assistance Program</li><li>
Referral bonus program + more!</li></ul>
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it&rsquo;s about being part of something bigger. If this sounds like you, we encourage you to apply and see what&rsquo;s possible at Frost.</div>

PERSONAL BANKER I - FLOATER

<div></div><div>It&rsquo;s about interactions more than transactions.
Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you known for your ability to adapt in everchanging fast paced environments?
At Frost, it&rsquo;s about more than a job. It&rsquo;s about having a flourishing career where you can thrive, both in and out of work. At Frost, we&rsquo;re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you&rsquo;ll become part of Frost&rsquo;s over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Personal Banker I, you are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our personal bankers believe in trust, integrity, and building relationships with our customers, who span generations. They&rsquo;re empathetic problem-solvers who consistently deliver our kind of banking experience&mdash;the kind that makes people want to stop by the bank and say hello.
What you&rsquo;ll do:<ul><li>
Responsible for providing coverage in both personal banking and teller services while meeting consumer banking performance standards</li><li>
Educate and advise customers on deposits, loans and provide support for any service or account maintenance issues</li><li>
You stand firm in integrity and want to do what is right for each customer. You are able to use good judgement in every situation, in the moment</li><li>
Provide teller services, including deposits, payments, and check cashing in compliance with established bank policies and procedures</li><li>
Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions</li><li>
Manage risk while actively practicing loss prevention</li><li>
Attend both teller and personal banking training to stay current with information and remain familiar with applicable policies, laws, regulations, and Bank Secrecy Act policies</li><li>
Develop relationships with clients. Desire to be their point of contact &ndash; they know your name and you know theirs</li><li>
Provide advice and guidance and help people along their financial journey</li><li>
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes</li></ul>
What you&rsquo;ll need:<ul><li>
Required Availability: Monday&ndash;Friday, 7:45am&ndash;6:15pm with Rotating Saturdays, 8:45am&ndash;1:15pm</li><li>
Exceptional customer service skills</li><li>
Proficiency in Microsoft applications</li><li>
Excellent written and verbal communication skills</li></ul>
Additional Preferred Skills:<ul><li>
Cash-handling experience</li><li>
College hours</li><li>
Experience in dealing with fraud, protecting customers&rsquo; money, and build trust so clients feel comfortable and safe</li></ul>
Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:<ul><li>
Medical, dental, vision, long-term disability, and life insurance</li><li>
401(k) matching</li><li>
Generous holiday and paid time off schedule</li><li>
Tuition reimbursement</li><li>
Extensive health and wellness programs, including our Employee Assistance Program</li><li>
Referral bonus program + more!</li></ul>
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it&rsquo;s about being part of something bigger. If this sounds like you, we encourage you to apply and see what&rsquo;s possible at Frost.</div>

Fifth Third Bank

<div>Make banking a Fifth Third better&reg; 
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
The Personal Banker I position will provide an exceptional customer experience by cultivating, maintaining, and enhancing long lasting relationships with existing and prospective customers. This position is responsible for processing teller transactions as well as working as a member of the platform staff. Helping customers to understand and address their financial needs, the banker will provide solutions that span across the customer's lifecycle by utilizing our consultative sales and service process.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
. Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in a assigned book of business through proactive outreach efforts in person, over the phone, or other channels as appropriate
. Use of a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advice
. Maintain working knowledge of products, services, and processes offered
. Work collaboratively with internal partners to ensure customer's needs are met and all problems are resolved
. Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs<ul><li>Provide customer support needed reinforcing the value of current and new technology</li></ul>
. Process teller transactions and adhere to balancing guidelines
. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp
. Other duties as assigned
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:<ul><li>
High School Diploma/GED and 6 months customer service experience, or college degree or equivalent military experience.</li><li>
Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships.</li><li>
Ability to professionally represent Fifth Third Bank in verbal and written communication.</li><li>
Exhibits business acumen.</li><li>
Demonstrated ability in making sound decisions.</li><li>
This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).</li></ul>
WORKING CONDITIONS:<ul><li>
Normal office environment.</li><li>
Extending viewing of computer screens.</li></ul>
#LI-PG1
Personal Banker I - Airport Road
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION - Jackson, Michigan 49202
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div>

Personal Banker I - Airport Road

<div>Make banking a Fifth Third better&reg; 
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
The Personal Banker I position will provide an exceptional customer experience by cultivating, maintaining, and enhancing long lasting relationships with existing and prospective customers. This position is responsible for processing teller transactions as well as working as a member of the platform staff. Helping customers to understand and address their financial needs, the banker will provide solutions that span across the customer's lifecycle by utilizing our consultative sales and service process.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
. Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in a assigned book of business through proactive outreach efforts in person, over the phone, or other channels as appropriate
. Use of a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advice
. Maintain working knowledge of products, services, and processes offered
. Work collaboratively with internal partners to ensure customer's needs are met and all problems are resolved
. Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs<ul><li>Provide customer support needed reinforcing the value of current and new technology</li></ul>
. Process teller transactions and adhere to balancing guidelines
. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp
. Other duties as assigned
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:<ul><li>
High School Diploma/GED and 6 months customer service experience, or college degree or equivalent military experience.</li><li>
Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships.</li><li>
Ability to professionally represent Fifth Third Bank in verbal and written communication.</li><li>
Exhibits business acumen.</li><li>
Demonstrated ability in making sound decisions.</li><li>
This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).</li></ul>
WORKING CONDITIONS:<ul><li>
Normal office environment.</li><li>
Extending viewing of computer screens.</li></ul>
Personal Banker I - M-59 Elizabeth Lake
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION - White Lake, Michigan 48386
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div>

Personal Banker I - M-59 Elizabeth Lake

<div>Make banking a Fifth Third better&reg; 
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales &amp; Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>
Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.</li><li>
Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.</li><li>
Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.</li><li>
Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.</li><li>
Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.</li><li>
Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&amp;L.</li><li>
Provide guidance to CSRs with respect to the sales and referral process.</li><li>
Promote customer satisfaction with a friendly, helpful demeanor and professionalism.</li><li>
Act with confidence by answering customer questions and owning customer issues.</li><li>
Maintain a position of trust and responsibility by keeping all business confidential.</li><li>
Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.</li><li>
Adhere to established policies and procedures while opening/servicing the full range of Retail products.</li><li>
Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.</li><li>
Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.</li><li>
Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.</li></ul>
SUPERVISORY RESPONSIBILITIES:
None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:<ul><li>
College degree or work experience providing transferrable skills, or, combination of education and experience.</li><li>
Experience in the financial industry preferred.</li><li>
Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.</li><li>
Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.</li><li>
Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.</li><li>
Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.</li><li>
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.</li></ul>
WORKING CONDITIONS:<ul><li>
Normal office environment.</li><li>
Extending viewing of computer screens.</li><li>
This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.</li><li>
Travel outside of the affiliate will be required for various classroom training sessions.</li></ul>
Personal Banker I - Covington Town Center De Novo
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION - Covington, Georgia 30014
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div>

Personal Banker I - Covington Town Center De Novo

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