pharmacy coordinator

NMC Health plc

<div><div>Politely welcome patients that walk into the Pharmacy.
<br>
<ul><li>Attend all phone calls in pharmacy and responding to customer inquiries about medications,
</li></ul>prescriptions, and pharmacy services.
<br>
<ul><li>Answering calls promptly and professionally, providing information or directing calls to
</li></ul>appropriate staff members.
<br>
<ul><li>Assisting customers with general information about prescriptions (Approval Status)
</li><li>Referring patients to the pharmacist or technician if detailed or specific medication
</li></ul>information is required.
<br>
<ul><li>Ensure that patients/visitors receive a token number at the start to manage the patient flow
</li></ul>in the Pharmacy.
<br>
<ul><li>Make sure patients always receive satisfactory service.
</li><li>Communicate with the internal team to update all patients about their prescription&rsquo;s status.
</li><li>Communicate clearly and concisely with colleagues and patients using a respectful tone.
</li><li>Answer questions and give information based on knowledge of hospital or department and
</li></ul>organization regulations.
<br>
<ul><li>Actively seek customer input on their needs, requirements, preferences and feedback.
</li><li>Respect patient&rsquo;s right to confidentiality.
</li><li>Help ensure customer requirements or expectations are met through the effective use of
</li></ul>communication or feedback channels in accordance to company policy and procedures.
<br>
<ul><li>Understand and work according to corporate policies and procedures</li></ul></div></div>
<br><div><div>Politely welcome patients that walk into the Pharmacy.
<br>
<ul><li>Attend all phone calls in pharmacy and responding to customer inquiries about medications,
</li></ul>prescriptions, and pharmacy services.
<br>
<ul><li>Answering calls promptly and professionally, providing information or directing calls to
</li></ul>appropriate staff members.
<br>
<ul><li>Assisting customers with general information about prescriptions (Approval Status)
</li><li>Referring patients to the pharmacist or technician if detailed or specific medication
</li></ul>information is required.
<br>
<ul><li>Ensure that patients/visitors receive a token number at the start to manage the patient flow
</li></ul>in the Pharmacy.
<br>
<ul><li>Make sure patients always receive satisfactory service.
</li><li>Communicate with the internal team to update all patients about their prescription&rsquo;s status.
</li><li>Communicate clearly and concisely with colleagues and patients using a respectful tone.
</li><li>Answer questions and give information based on knowledge of hospital or department and
</li></ul>organization regulations.
<br>
<ul><li>Actively seek customer input on their needs, requirements, preferences and feedback.
</li><li>Respect patient&rsquo;s right to confidentiality.
</li><li>Help ensure customer requirements or expectations are met through the effective use of
</li></ul>communication or feedback channels in accordance to company policy and procedures.
<br>
<ul><li>Understand and work according to corporate policies and procedures</li></ul></div></div>

Pharmacy Coordinator - UAEN

The Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Mass General Brigham is seeking candidates for Clinical Pharmacy Coordinator for Medication Use System for Smart Pump Library leadership to coordinate a cross-functional team of pharmacists, nurses, and clinicians. The MGB Clinical Coordinator will lead and support the continued advancement of smart pump library platforms across MGB. This team leader will help advance the mission of the program while serving as a liaison between the system-pharmacy team and medical, nursing, and biomedical engineering leaders. This role will provide pharmacy leadership and medication expertise in the oversight and optimization of smart pump drug libraries across multiple platforms, ensuring safe, standardized medication use and advancing continuous quality improvement in infusion practices. This position involves advanced clinical knowledge, leadership, collaboration with healthcare professionals, and ensuring the safe and effective use of medications to optimize patient outcomes.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div>
Education Doctor of Pharmacy Pharmacy required Can this role accept experience in lieu of a degree? No Licenses and Credentials Pharmacist [State License] - Generic - HR Only required Massachusetts Controlled Substances Registration [MCSR - Massachusetts] - Massachusetts Department of Public Health preferred Experience Experience working as a pharmacist 2-3 years preferred Knowledge, Skills and Abilities - Extensive knowledge and ability in all areas of the department including: IV Admixtures, Drug Information, Ambulatory, Manufacturing, and Drug Distribution. - Attention to detail. - Demonstrate appropriate knowledge of principles of growth and development over the life span of the neonate, adolescent, adult, and geriatric patient Possess ability to assess patient data relative to age specific needs Provide care as described in the department's policies/procedures. - Works relatively independently. - Participates in department quality improvement efforts. - Participates in the training of medical, nursing and allied health professionals. - Must complete 20 continuing education credits per year to maintain license. - Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, and proper drug handling and storage practices.<p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><b>
Physical Requirements</b><ul><li>
Standing Frequently (34-66%)
</li></ul><ul><li>Walking Frequently (34-66%)
</li></ul><ul><li>Sitting Occasionally (3-33%)
</li></ul><ul><li>Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
</li></ul><ul><li>Carrying Frequently (34-66%) 20lbs - 35lbs
</li></ul><ul><li>Pushing Occasionally (3-33%)
</li></ul><ul><li>Pulling Occasionally (3-33%)
</li></ul><ul><li>Climbing Rarely (Less than 2%)
</li></ul><ul><li>Balancing Frequently (34-66%)
</li></ul><ul><li>Stooping Occasionally (3-33%)
</li></ul><ul><li>Kneeling Occasionally (3-33%)
</li></ul><ul><li>Crouching Occasionally (3-33%)
</li></ul><ul><li>Crawling Rarely (Less than 2%)
</li></ul><ul><li>Reaching Frequently (34-66%)
</li></ul><ul><li>Gross Manipulation (Handling) Frequently (34-66%)
</li></ul><ul><li>Fine Manipulation (Fingering) Frequently (34-66%)
</li></ul><ul><li>Feeling Constantly (67-100%)
</li></ul><ul><li>Foot Use Rarely (Less than 2%)
</li></ul><ul><li>Vision - Far Constantly (67-100%)
</li></ul><ul><li>Vision - Near Constantly (67-100%)
</li></ul><ul><li>Talking Constantly (67-100%)
</li></ul>Hearing Constantly (67-100%)<br>
<ul><li>
</li></ul><p></p><br>
<div><div><div><div><div><div><div><p><b>Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
399 Revolution Drive<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Rotating (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$144,227.20 - $209,820.00/Annual<p></p><p><b><br>
Grade</b></p>
9<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Clinical Pharmacy Coordinator, Medication Use Systems MGB

Cedars-Sinai Medical Center

<p></p><div><div><div><div><p><b>Job ID</b> 16736</p>
<p><b>Location</b> Los Angeles, California, United States
</p><p><b>Job Category</b> Compliance / Quality
</p><p><b>Date posted</b> 04/28/2026</p></div></div><p></p><div><br>
<div></div>
</div></div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2><p>
When the work you do every single day has a crucial impact on the lives of others, every effort, every detail, and every second matters. This shared culture of passion and dedication pulses through Cedars-Sinai, and it&rsquo;s just one of the many reasons we&rsquo;ve achieved our six-consecutive Magnet designation for nursing excellence. From working with a team of premier healthcare professionals to using state-of-the-art facilities, you&rsquo;ll have everything you need to do something incredible&mdash;for yourself, and for others. Join us, and discover why we are tied #1 in California and ten years in a row on the &quot;Best Hospitals&quot; Honor Roll.</p><p>
This role is a remote position. A staff member who works exclusively from home may be in California or one of the following approved states - Arizona, Nevada, Oregon, Colorado, Texas, Minnesota, Georgia and Florida.</p><p>
Position does require employee to be onsite 1x a month for monthly regulatory inspection of medication storage.</p><p>
The remote Clinical Prior Authorization Pharmacist Specialist at Cedars-Sinai Medical Center will work in collaboration with the Prior Authorization Pharmacy Technician, Drug Use Policy, as well as the authorizing providers to ensure safe, effective, and reasonable use of high cost-drug therapies. Clinical Prior Authorization Pharmacists support timely patient treatment and optimize reimbursement for these medications. The prior authorization staff support clinical prior authorizations for medical benefits, prevent denials, advocate for patients and assist in evaluation of payer (insurance) drug criteria. Additional responsibilities include but are not limited to payor update reviews, claim data analysis, assist with appeal process, review and incorporate payor clinical criteria into medication use guideline. The Prior Authorization Pharmacist also provides supports in navigating and obtaining payer coverage approval to facilitate discharge and/or prevent an admission.</p><p>
The Pharmacist is responsible for clinical pharmacy services, including but not limited to identification of drug-related problems, identification of medication safety issues, review of medication orders for appropriateness and provision of in-services/drug information to the outpatient clinic sites of care and patients. The Clinical Prior Authorization Pharmacist Specialist will also supervise the associated pharmacy technicians.</p><p>
#LI-RD1</p><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><h2 class="jobSectionHeader"><b>
Educational Requirements:</b></h2><ul><li>
Pharm.D. or equivalent degree from an accredited school of pharmacy.</li></ul><h2 class="jobSectionHeader"><b>
Licenses/Certifications:</b></h2><ul><li>
Current pharmacist licensure in the State of California.</li><li>
BLS certification as outlined in the Pharmacist Responsibilities in Cardiopulmonary Resuscitation(C.P.R.)</li></ul><h2 class="jobSectionHeader"><b>
What else are we looking for?</b></h2><ul><li>
Completion of a PGY1 residency or equivalent practice experience. Prior authorization experience is highly preferred.</li><li>
Possesses excellent clinical data base.</li><li>
Possesses experience in Medication Use Evaluation.</li><li>
Possesses excellent verbal and written communication skills.</li><li>
Possesses software skills e.g., Microsoft Office.</li><li>
Comprehensive knowledge of medical terminology as related to drug usage.</li><li>
Comprehensive knowledge of common disease states and pathologies.</li><li>
Ability to comprehend patient medical management plans.</li><li>
Ability to assess and apply current pharmacological and biopharmaceutical principles for the selection and use of drug products in a clinical setting.</li><li>
Ability to extract pertinent information from the patient or other sources and relate it to the patient care plan.</li><li>
Possess the verbal and written communication skills required to fulfill the pharmacist&rsquo;s responsibilities.</li><li>
Ability to teach and serve as preceptor for training programs.</li><li>
Ability to prepare drugs needed for immediate administration.</li><li>
Ability to provide recommendations and monitor the use of drugs.</li><li>
Knowledge of laws, regulations and standards relative to pharmacy practice.</li><li>
Ability to adapt to change.</li><li>
Ability to prioritize workflow.</li><li>
Ability to evaluate medication regimens to meet the therapeutic needs of patients.</li><li>
Ability to learn and adapt to the use of automated information systems in daily practice.</li><li>
Demonstrated competency in techniques of pharmaceutical calculations, compounding and pharmacokinetics.</li><li>
Possess patient-centered communication skills.</li><li>
Possess computer skills necessary to perform job functions.</li><li>
Exceptions to be approved by the Chief Pharmacy Officer or designee.</li></ul>
</div><div><div><div><b>Req ID</b> 16736</div>
</div><div><div><b>Working Title</b> Pharmacy Program Coordinator - Clinical Prior Authorization - Remote</div>
</div><div><div><b>Department</b> Pharmacy Training</div>
</div><div><div><b>Business Entity</b> Cedars-Sinai Medical Center</div>
</div><div><div><b>Job Category</b> Compliance / Quality</div>
</div><div><div><b>Job Specialty</b> Patient Safety</div>
</div><p></p><div><div><b>Overtime Status</b> EXEMPT</div>
</div><div><div><b>Primary Shift</b> Day</div>
</div><div><div><b>Shift Duration</b> 8 hour</div>
</div><div><div><b>Base Pay</b> $77.28 - $123.65</div></div></div></div><p></p>
<br><div><div><h3 class="jobSectionHeader"><b>Diversity and Inclusion at Cedars-Sinai</b></h3>
<div>
We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve &ndash; because that&rsquo;s what our patients, colleagues and communities deserve <b>Quality Care and Research&mdash;For All, By All</b>.</div>
</div><div><h3 class="jobSectionHeader"><b>Our compensation philosophy</b></h3>
<div>We offer a competitive compensation package for our employees. The base pay range shown generally applies to the greater Los Angeles area and may vary based on work location. Our range takes into account the wide range of factors that are considered in making compensation decisions, including knowledge/skills: relevant experience and training, education/certifications/licensure; and other business and organizational factors. The base pay range does not include any incentive payments that may be applicable to a role. <b>Pay Transparency Non-Discrimination Provision (PDF) </b>.
</div></div><div><h3 class="jobSectionHeader"><b>Cedars-Sinai is an Equal Employment Opportunity employer.</b></h3>
<p>
Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at <b>Applicant_Accommodation@cshs.org</b> and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.</p>
<p>
Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.</p>
<p>
At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy.</p></div></div><div></div>

Pharmacy Program Coordinator

PeaceHealth

<p></p><div><div><div><p>Job ID: 130014<br>
Location: Bellingham, WA<br>
Work Type: Part Time<br>
Shift: Day<br>
Shift Length: 8 Hours<br>
FTE: 0.50<br>
Benefit Eligibility: Part-time benefits</p></div></div><p></p><div><br>
<p><b>Description</b>
</p><p><b>PeaceHealth is seeking a Pharmacy Informatics Coordinator for a Part Time, 0.50 FTE, Day position. The salary range for this job opening at PeaceHealth is $74.50 &ndash; $111.74. </b>The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.</p><p>
Spotlight on Bellingham, WA: CultureHQ.com - A Better Workplace Community</p><p><br>
Bellingham, WA is the perfect blend of endless outdoor recreation, urban living, strong schools, great shopping &amp; cuisine, and so much more! These amenities are surrounded by incredible scenery, from the sea to the mountains and the rainforest, making this community an amazing place to live. Acclaimed for its small-city flavor and the home of Western Washington University, Whatcom Community College and Bellingham Technical College, Bellingham has a robust art, music and cultural scene while boasting 65 miles of inner-urban trails to explore, pristine lakes, forests, saltwater beaches, and snow-covered peaks - there are unlimited opportunities for breathtaking hikes, relaxing camping trips, water activities, bird watching, snow sports, and scenic drives!</p><p><b>
Job Summary</b></p><p>
Facilitates the provision of pharmaceutical care through the effective use of available information technologies; plans, develops, coordinates and updates Pharmacy Department inpatient and outpatient electronic information systems; ensures all systems are properly integrated; facilitates department distribution and clinical activities. Performs Pharmacist work.</p><p><b>
Essential Functions</b></p><p></p><ul><li>
Provides all levels of service of a Pharmacist including staffing if necessary.</li><li>
Participates actively in teams with leadership to maximize department productivity both clinically and operationally. Advises the leadership team on technology matters relating to long-range planning, budgeting, and program development and needs assessment; maintains close communication with leadership to ensure effective advocacy of technology issues at the leadership level.</li><li>
Acts as Department Compliance Officer with responsibility to maintain compliance with all relevant regulations; responsible for interfacing with Patient Financial Services department to maximize reimbursement and to ensure timely and accurate billing from all department systems.</li><li>
Responsible for training in use of organization and department technologies; tracks performance and progress of caregiver, provider, and leadership understanding/usage. Provides progress reports on new hires and on-going competencies to appropriate leadership.</li><li>
Mentors Pharmacist Residents in their Pharmacy Informatics Rotations.</li><li>
Acts as an emergency back-up pharmacy manager when other pharmacy leadership are not available.</li><li>
Assists management in Continuous Quality Improvement processes including action management and Medication Utilization Review through expertise with all available data mining reports.</li><li>
Acts as primary department representative to information systems consultant; works closely with department leadership to ensure department goals are achieved through maximized IS talent and resources.</li><li>
Interfaces with leadership and caregivers outside the department, individually and as part of teams as required to support and maximize use of organizational and pharmacy technology.</li><li>
Develops policies and procedures for the effective and efficient use of departmental technology systems to include planning for appropriate backup contingencies in the event of system downtimes.</li><li>
Effectively coordinate personal, organizational, IS Consultant and vendor resources to troubleshoot system issues as they arise in the best manner possible.</li><li>
Tests all new systems and system updates to identify and report defects prior to implementation; communicates regularly with vendors of existing systems to maximize system utilization and to facilitate system improvements, enhancements or to resolve system defects.</li><li>
Performs other duties as assigned.</li></ul><p></p><p><b>
Details of the position:</b></p><p></p><ul><li>
Bachelor's Degree Required: Pharmacy from an accredited school</li></ul><ul><li>
Doctor of Pharmacy Preferred: from an accredited school or PhD degree</li></ul><ul><li>
Minimum of 3 years Required: in a hospital clinical environment</li></ul><ul><li>
Required: Pharmacy information system experience
</li></ul><p></p><ul><li>Required: Upon Hire Multi-State Registered Pharmacist
</li></ul><p><b>Skills</b></p><p></p><ul><li>
Knowledge of clinical processes and the impact of technology to the provision of Pharmaceutical Care (Required)</li><li>
Practical experience in clinical pharmacy to manage technology (Required)</li><li>
Knowledge of pharmacology and issues related to appropriate and accurate dispensing of medication to patients (Required)</li><li>
Excellent communication skills both verbal and written (Required)</li><li>
Ability to analyze/problem solve (Required)</li><li>
Strong organization skills with the ability to work in a fast-paced environment independently or as part of an interdisciplinary team (Required)</li><li>
Computer skills to include ability to provide application of computer technology to a full-service health system pharmacy (Required)</li><li>
Ability to train staff (Required)</li><li>
Proven leadership ability (Required)
</li></ul><p></p><p>PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.</p>
<p>See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.</p>
<p>For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.</p></div></div>

Pharmacy Informatics Coordinator

Optum

<div><p>Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start <b>Caring. Connecting. Growing together.</b></p><p>
The <b>Senior Pharmacy Care Coordinator</b> is responsible for providing technical and program support which includes but is not limited to: medication order review, pending lab orders, answering/routing incoming patient calls, in-basket management, supporting pharmacists and/or care teams, medication quality measures, prior authorization, and medication patient assistance programs. The Senior Pharmacy Care Coordinator's duties require interaction with clinicians, pharmacists, and other care team members.</p><p><b>
Schedule</b>: A 40-hour work week, Monday through Friday 7:00am to 6:00pm PST. The schedule will be determined by the supervisor upon hire.</p><p><b>
Location</b>: Remote with a commutable distance to the office at 1580 Valley River Dr, Eugene, OR 97401</p><p>
If you reside in <b>Eugene, OR</b>, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.</p><p><b>
Primary Responsibilities:</b></p><p><b>
Patient Care</b></p><ul><li><p>
Patient outreach via telephone, MyChart, or other means</p></li><li><p>
Provides basic technological support for patients (i.e. telehealth visits, signing up for MyChart, etc.)</p></li><li><p>
Support scheduling/rescheduling of patient visits to ensure patients have follow-up</p></li><li><p>
Provide patients with access to materials (i.e. mailing patient education handouts and required materials) and medications which may include medication assistance programs and foundations. Educate/mentor others on these programs and resources</p></li><li><p>
Subject matter expert and resource to the pharmacist for insurance formularies. Contact insurance companies and pharmacies when necessary to determine medication coverage</p></li><li><p>
Utilize medication knowledge to submit prior authorizations with appropriate medical documentation</p></li><li><p>
Ability to resolve and mentor others on pharmacy/medication complex issues</p></li></ul><p><b>
Workflow Management</b></p><ul><li><p>
Manages incoming calls to the department, anticipating patient needs and proactively identifying solutions.</p></li><li><p>
Manage incoming referrals and perform patient outreach</p></li><li><p>
Management of telephone encounters and staff messages in pools/in-basket</p></li><li><p>
Requests pharmacist intervention or clinician escalation when needed</p></li><li><p>
Tracks and retrieves patient lab results</p></li><li><p>
Track, inform, and obtain relevant information for care team of patient discharge from acute care facilities (i.e. hospital, skilled nursing)</p></li><li><p>
Leads and implements quality measure processes which include programs such as 5-Stars (i.e adherence, blood pressure, A1c control) with the ability to work independently and solve complex challenges with suggested solutions</p></li><li><p>
Performs other duties as assigned</p></li></ul><p><b>
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:</b></p><ul><li>
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays</li><li>
Medical Plan options along with participation in a Health Spending Account or a Health Saving account</li><li>
Dental, Vision, Life&amp; AD&amp;D Insurance along with Short-term disability and Long-Term Disability coverage</li><li>
401(k) Savings Plan, Employee Stock Purchase Plan</li><li>
Education Reimbursement</li><li>
Employee Discounts</li><li>
Employee Assistance Program</li><li>
Employee Referral Bonus Program</li><li>
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)</li></ul><p>
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.</p><p><b>
Required Qualifications:</b></p><ul><li>
High School Diploma/GED (or higher)</li><li><div>
3+ years of experience in healthcare</div></li><li><div>
1+ years of experience in organizational skills and ability to manage programs with outcomes</div></li><li><div>
Intermediate level of computer proficiency</div></li><li><div>
Must live within a commutable distance to 1580 Valley River Dr, Eugene, OR 97401</div></li><li><div>
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection and installation. Candidate must have their own home internet access (internet can be hard wired with Ethernet cord) Must be on camera for all team's calls\meetings</div></li><li><div>
Required to have a location/workspace in the home that is separate from non-workspace areas and can be secured to maintain PHI or PII security in line with UnitedHealth Group policies and standard. Ability to keep all company sensitive documents secure (if applicable)</div></li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Active pharmacy technician or medical assistant certification from the State of Oregon</li><li>
1+ years of experience as a pharmacy technician or medical assistant</li><li>
1+ years of experience in a physician's clinic or hospital</li><li>
Previous Epic or similar Electronic Medical Record (EMR) experience preferred</li></ul><p><b>
Soft Skills:</b></p><ul><li><div>
Operating a computer, calculator, photocopy machine, and document scanner</div></li><li><div>
 Anticipating and reacting calmly to emergency situations</div></li><li><div>
Coordination with outside entities to ensure timely access to lab results and relevant patient information</div></li><li><div>
Written and verbal communication</div></li><li><div>
Excellence in patient experience/engagement</div></li><li><div>
Ability to work independently and maintain good judgment and accountability</div></li><li><div>
Strong organizational and time management skills</div></li><li>All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.</li></ul><p><br>
</p><p>Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable.</p><p><br>
</p><p><i>At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.</i></p><p><br>
</p><p></p><p><i>UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.</i></p><p><i><br>
</i></p><p><i>UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.</i></p><p><i><br>
</i></p><p></p><p>#RPO #YELLOW</p></div>

Senior Pharmacy Care Coordinator

Mass General Brigham

<div>Site: The McLean Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Under the general direction of the Director of Pharmacy and Pharmacy Manager, the Pharmacy Operations Coordinator plans and organizes the pharmacy department to ensure proper procurement, storage, preparation, distribution, use, and waste of medications in conformance with legal regulations and hospital standards. In conjunction with other members of the pharmacy leadership and the medical and nursing staff, the Pharmacy Operations Coordinate participates in the development of programs, policies, and procedures that promote the delivery of the safe and effective use of medications and other quality pharmaceutical services.
<br>
<br>
The Pharmacy Operations Coordinator serves as the primary operational execution leader, responsible for translating departmental strategy into daily practice, with direct responsibility for day-to-day workflow oversight, staff supervision, operational compliance, and performance monitoring. The Pharmacy Operations Coordinator ensures consistent operational performance, staff accountability, and adherence to pharmacy procedures while escalating strategic and system-level issues to the Pharmacy Manager.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div><p><b>
Job Qualifications</b></p></div><div></div><div><div><div><div><p>
Education:</p></div></div><div><div><p>
BS and/or PharmD from an accredited College of Pharmacy required. Residency experience preferred.</p></div></div><div><div><p>
License:</p></div></div><div><div><p>
Current unrestricted pharmacy licensure in the Commonwealth of Massachusetts.</p></div></div><div><div><p>
Experience:</p></div></div><div><div><p>
5-7 years of relevant pharmacy experience required.</p></div></div><div><div><p>
Work schedule:</p></div></div><div><div><p>
Onsite, Weekday day shift, Full Time</p></div></div></div></div><p></p><div><div><p><b>
Essential Job Functions</b></p></div><p></p><div><p><b><br>
Pharmacy Operations Coordination:</b></p></div><div><ul><li><p>
Coordinates pharmacy operational workflows and distribution processes in coordination with the Pharmacy Technician Coordinator.</p></li></ul></div><div><ul><li><p>
Participates in developing, maintaining, and promoting operational policies, procedures, and standards.</p></li></ul></div><div><ul><li><p>
Leads operational improvement initiatives as assigned.</p></li></ul></div><div><ul><li><p>
Maintains the schedule for the department to ensure proper staffing to meet the demand of the hospital and patients in coordination with the Pharmacy Technician Coordinator.</p></li></ul></div><div><ul><li><p>
Oversees and ensures inventory control by working with inventory specialist technicians.</p></li></ul></div><div><ul><li><p>
Serves as pharmacy operational liaison with nursing, facilities, supply chain, and support services</p></li></ul></div><div><ul><li><p>
Serves as a key escalation point for operational issues requiring leadership intervention.</p></li></ul></div><p></p><div><p><b><br>
Staff Supervision &amp; Performance Management</b></p></div><div><ul><li><p>
Provides direct supervision, coaching, and mentoring to pharmacists, technicians, interns, and support staff.</p></li></ul></div><div><ul><li><p>
Develops, implements, and coordinates orientation, initial training, and continuous training programs for new and existing staff.</p></li></ul></div></div><div><div><ul><li><p>
Promotes professional development of self and staff through in-service education or outside programs.</p></li></ul></div><div><ul><li><p>
Assists with performance evaluations by sharing feedback and observations on staff with pharmacy leadership, providing insight into the performance of pharmacists, technicians, interns, and support staff.</p></li></ul></div><div><ul><li><p>
Provides assistance with timekeeping processes, ensuring accurate recording and reporting of staff hours.</p></li></ul></div><p></p><div><p><b><br>
Regulatory and Operational Compliance &amp; Quality Support</b></p></div><div><ul><li><p>
Monitors and ensures compliance with pharmacy policies, controlled substance procedures, inventory controls, and documentation standards.</p></li></ul></div><div><ul><li><p>
Assists pharmacy leadership and Medication Safety &amp; Informatics Pharmacist with follow-up on medication safety events and operational deviations.</p></li></ul></div><div><ul><li><p>
Supports controlled substance oversight, inventory controls, and audit readiness.</p></li></ul></div><div><ul><li><p>
Coordinates operational inspections, documentation, and follow-up activities.</p></li></ul></div><div><ul><li><p>
Collects and analyzes operational data to identify trends and improvement opportunities.</p></li></ul></div><p></p><div><p><b><br>
Departmental Responsibilities</b></p></div><div><ul><li><p>
Demonstrates professionalism by adhering to departmental policies, meeting training requirements, and maintaining attendance and cleanliness standards.</p></li></ul></div><div><ul><li><p>
Exhibits strong organizational, time management, and flexibility skills, proactively taking on responsibilities and adapting constructively to changes or additional duties.</p></li></ul></div><div><ul><li><p>
Participates actively in committees and meetings, follows instructions carefully, and seeks out learning opportunities as needed.</p></li></ul></div><div><ul><li><p>
Consistently delivers excellent customer service by communicating clearly, professionally, and promptly, maintaining confidentiality, and ensuring follow-up on instructions or messages.</p></li></ul></div><div><ul><li><p>
Models McLean Hospital's mission, vision, values, and conduct, demonstrating sound judgment and respectful interactions with patients, staff, and physicians.</p></li></ul></div><div><ul><li><p>
Provides leadership coverage during the absence of the Pharmacy Manager as delegated.</p></li></ul></div><div><ul><li><p>
Functions as a pharmacist in daily operations when required.</p></li></ul></div></div><div><div><ul><li><p>
Performs other duties as requested.</p></li></ul></div><p></p><div><p><b><br>
Research Pharmacy Functions</b></p></div><div><ul><li><p>
Maintain competency in research pharmacist activities to provide cross coverage when required.</p></li></ul></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><div><p><b>
Working Conditions</b></p></div><p></p><div><p><br>
Typical hospital pharmacy environment. Works under constant time deadlines. Occasionally exposed to possible carcinogenic, mutagenic, and sensitizing substances, as well as to other hazardous chemicals typically found in a contemporary pharmacy setting.</p></div><p></p><div><p><b><br>
Physical Requirements</b></p></div><p></p><div><p><br>
Moderate amount of stress in completing work assignments, meeting deadlines, and interacting with other healthcare professionals. Repetitive use of hands and fingers (i.e., use of computer keyboard) and labeling containers. Repetitive tasks are often performed with one hand only. Normal range of hearing and vision to perform work and communicate. Extended periods of standing, walking, and bending. Some climbing of stairs and lifting/carrying material may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p></div><p></p><div><p><b><br>
Mental Requirements</b></p></div><p></p><div><p><br>
Ability to work independently and handle stress appropriately. Ability to work cooperatively with other members of hospital and pharmacy staff. Ability to handle multiple tasks and adapt to changes in workload and work schedule. Ability to set priorities, make critical decisions, and respond to client concerns. Fosters a team environment. Ability to communicate effectively (verbal and written).</p></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
115 Mill Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$118,435.20 - $172,234.40/Annual<p></p><p><b><br>
Grade</b></p>
8<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1600 The McLean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Pharmacy Operations Coordinator, Inpatient Pharmacist - McLean

CareMed Specialty Pharmacy

<div><div><div><b>Join our Team of difference-makers at CareMed Specialty Pharmacy! </b><b>We</b> are seeking an Outbound Pharmacy Technician/Care Coordinator <b>. </b>This is a full-time position on-site based at our <b>CareMed Specialty Pharmacy </b>in<b> Houston, TX</b>. The shift coverage needed for this role is <b>Monday-Friday 8-4:30pm CST or 8:30-5:00pm CST</b></div>
<div></div><div>CareMed Specialty Pharmacy has a need for an Outbound Pharmacy Technician/Care Coordinator at our Specialty Pharmacy in Houston, TX. May transition to remote work after Onsite training is complete.</div>
<div></div><div>We offer quarterly incentive bonuses as well as a possible $500 bonus for technicians to obtain their CPhT and/or CPhT-ADV credentials. Come and grow with us!</div>
<div></div><div><b>A career with us is more than just a job. It&rsquo;s an opportunity to connect and care for our patients, providers, communities, and each other. We attract extraordinary people who have a strong desire to live our mission &ndash; to better the lives of those battling rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.</b></div>
<div></div><div><div><b>We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.</b></div>
<div></div><div><b>Starting salary from $21.00 an hour and up</b></div>
</div><div></div><div>We offer competitive compensation and great benefits including:</div>
<div><ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life; and short and long-term disability</li>
</ul>
</div></div><div></div><div><b>Pharmacy Technician</b><b>/</b><b>Outbound Coordinator</b><b> </b><b>Responsibilities:</b></div>
<div><ul><li>Responsible for all prescription work assigned; proactively calls patients to schedule/coordinate their medication delivery; collects co-payments; and performs related follow-up activities.</li>
<li>Ensures continuity of care and timeliness of shipping orders.</li>
<li>Provides excellent customer service over the phone by answering general patient inquiries and/or efficiently directs clinical inquiries to the Clinical Staff Pharmacists on duty.</li>
<li>Uses discretion and independent judgment in handling patient complaints received, while documenting incidents in the system and forwards to appropriate staff members.</li>
<li>Ensures that all prescriptions are billed in accordance with Medicare/DMEPOS regulations and that all required information is documented on the hard copy prescription.</li>
<li>Communicates with supervisors/managers any information received from patient, physician, insurance company, and/or employees about the patient care or needs.</li>
<li>Dedicated rare disease support and management of rare disease patients.</li>
<li>Must exhibit excellent skills in the following areas: verbal/written communication, computer/data entry/software proficiency, interpersonal and relationship-building skills, self-discipline, attention to detail, and the ability to maintain strict confidentiality.</li>
</ul><div><b>Pharmacy Technician</b><b>/Outbound</b><b> Coordinator Position Requirements:</b></div>
<div></div><div><b>Education:</b></div>
<div><ul><li>Required: High School Diploma or GED.</li>
<li>Desired: Associates Degree or equivalent program from a two-year college or technical school, or certificate program in pharmacy or healthcare.</li>
</ul><div><b>Work Experience:</b></div>
<ul><li>Minimum 2 years of pharmacy technician experience, required. 2-4 years of experience in retail or specialty pharmacy, preferred.</li>
</ul><div><b>Skills/Knowledge:</b></div>
<div><ul><li>Current knowledge of all applicable local, state and federal pharmacy laws, rules and regulations.</li>
<li>Superior level of customer service and time management, as well as understanding the department operations.</li>
<li>Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand and generic names of medications, and IV dosage calculations/day supply.</li>
<li>Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills.</li>
<li>Proficient in data entry, verbal skills, computer skills and the ability to learn the department&rsquo;s software system.</li>
<li>Must be a team player willing to accept and promote organizational goals and function with minimal supervision.</li>
<li>Ability to respond to common inquiries or complaints from customers, employees, or senior management.</li>
<li>Ability to work with mathematical concepts such as statistical inference. Ability to apply concepts such as percentages, ratios, and proportions in practical solutions.</li>
<li>Ability to define problems, collect data, establish facts, and draw valid conclusions.</li>
<li>Maintain HIPAA patient confidentiality.</li>
<li>Must be registered with Board of Pharmacy.</li>
</ul></div><div><b>Licenses and Certifications:</b></div>
<ul><li>Required: Pharmacy Technician Certification and Certified Pharmacy Technician (PTCB).</li>
<li>Must be registered with Board of Pharmacy.</li>
</ul>
<div></div><div><b>#caremed1</b></div></div></div></div><div></div>

Pharmacy Technician / Outbound Coordinator

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