pharmacy operations manager Jobs in New York United States

pharmacy operations manager

sales associate Jobs in New York United States

sales associate

pharmacy customer service associate

Walgreens

<div><ul><li>Models and delivers a distinctive and delightful customer experience.</li><li>
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li><li>
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.</li></ul><b>
Customer Experience</b><ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul>
<b>Operations</b><ul><li>
Provides customers with courteous, friendly, fast, and efficient service.</li><li>
Recommends items for sale to customer and recommends trade-up and/or companion items.</li><li>
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.</li><li>
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li><li>
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li><li>
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>
Has working knowledge of store systems and store equipment.</li><li>
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li><li>
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li><li>
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li><li>
Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>
Completes special assignments and other tasks as assigned.</li></ul>
<b>Training &amp; Personal Development</b><ul><li>
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul><br>
<b>
Basic Qualifications</b><br>
<ul><li>
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>
Requires willingness to work flexible schedule, including evenings and weekend hours.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Prefer six months of experience in a retail environment.</li><li>
Prefer to have prior work experience with Walgreens.</li><li>
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li><li>
Prefer good computer skills.</li><li>
Prefer the knowledge of store inventory control.</li><li>
Prefer PTCB certification.</li></ul>
We will consider employment of qualified applicants with arrest and conviction records.<br>
<br>
An Equal Opportunity Employer, including disability/veterans.<br>
<br>
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits<br>
<b>Salary Range:</b> $17 - $18.25 / Hourly</div>

Pharmacy Customer Service Associate

<div><ul><li>Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.</li><li>
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.</li><li>
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.</li></ul><br>
<b>
Customer Experience</b><ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers&rsquo; requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.</li><li>
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.</li></ul><b>
Operations</b><ul><li>
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.</li><li>
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.</li><li>
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.</li><li>
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.</li><li>
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.</li><li>
Accountable for completion of non-clinical patient calls.</li><li>
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.</li><li>
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.</li><li>
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.</li><li>
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.</li><li>
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
</li><li>Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.</li><li>
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.</li></ul><b>
People &amp; Performance Management</b><ul><li>
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.</li><li>
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.</li><li>
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.</li><li>
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.</li><li>
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.</li></ul><b>
Training &amp; Personal Development</b><ul><li>
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.</li><li>
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.</li><li>
Seeks professional development by monitoring one&rsquo;s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.</li></ul><b>
Communication</b><ul><li>
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.</li><li>
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager</li></ul><br>
<br>
<br>
<b>Basic Qualifications</b><br>
<ul><li>
High School Diploma, GED, or equivalent.</li><li>
PTCB or ExCPT certification (except in Puerto Rico).</li><li>
Has one year of work experience as a pharmacy technician in a retail or hospital setting.</li><li>
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).</li><li>
Requires willingness to work flexible schedule, including evening and weekend hours.</li><li>
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Previous people management/ leadership experience.</li><li>
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.</li></ul>
We will consider employment of qualified applicants with arrest and conviction records.<br>
<br>
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits<br>
<br>
<b>Salary Range:</b> Hourly</div>

Pharmacy Operations Manager

<div><ul><li>Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms.</li><li>
Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing.</li><li>
Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs.</li><li>
In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day.</li></ul><b>
Customer Experience</b><ul><li>
Engages customers by greeting them and offering assistance with products and services. In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience.</li><li>
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul><b>
Operations</b><ul><li>
Executes and coaches team members on warehouse and vendor inventory management processes including but not limited to creating, reviewing, and receiving orders.</li><li>
Scans in all deliveries while the vendor is still in the store, including common carrier deliveries. Focuses on One Box receiving. Takes the appropriate action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders.</li><li>
Under the supervision of the pharmacist-in-charge, verifies all pharmacy shipments are posted for products physically received at the store. Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders performing any necessary tote audits, and accurately reporting any shortages or damaged product.</li><li>
Completes On-Shelf Availability (OSA) end-to-end process including warehouse and direct store delivery (DSD) for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/ scan outs returns on all subscribed departments including vendor/ DSD departments and pharmacy scan outs.</li><li>
Under the supervision of the pharmacist-in-charge,completes pharmacy inventory activities including but not limited to pharmacy recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns. Facilitates excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock. Verifies posting of all pharmacy/ prescription claims.</li><li>
Completes execution of all pricing activities including price changes, markdowns, and markdowns deletes. Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks.</li><li>
Responsible for supporting front end and pharmacy ordering by ordering expense items. Monitors pharmacy manual orders to identify excess orders. Maintains consigned inventory and orders as required.</li><li>
Ensures all designated pull &amp; quarantine item on-hands are updated and placed in the designated holding area.</li><li>
Maintains accurate inventory counts. Maintains the accuracy of on-hand quantities including but not limited to basic departments, stockroom, overstock locations.</li><li>
Under the supervision of the pharmacist-in-charge, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy and completes pharmacy smart counts.</li><li>
Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>
Assists in the maintenance of inventory records, including receiving and posting of all products (in the front-end)) received at the store in all inventory systems. Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities.</li><li>
Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing sales floor, stockroom, and pharmacy for inventory and auditing the third party team on the day of inventory.</li><li>
Supports keeping all counters and shelves clean and well merchandised.</li><li>
Knowledgeable of all store systems and equipment.</li><li>
Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens. Supports execution of Pickup Program.</li><li>
In designated stores, when serving as the leader on duty, responsible and accountable for registering all related sales on assigned point-of-sale system (POS), including records of scanning errors, price verifications, items not on file, price modifications, and voids. Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for point of sale.</li><li>
Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>
Completes any additional activities and other tasks as assigned.</li></ul><b>
Training &amp; Personal Development</b><ul><li>
Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements.</li><li>
Obtains and maintains a valid pharmacy license/certification as required by the state.</li></ul><b>
Communications</b><ul><li>
Serves as a liaison between management and non-management team members by coaching and developing other capabilities with inventory systems. When serving as the leader on duty, communicates assigned tasks to team members and reports disciplinary issues and customer complaints to management.</li></ul>
$18 - $20.25 / Hourly</div>

Inventory Specialist

Bonobos

<div>Overview:
<div><b>
About PHOENIX</b></div><div></div><p><br>
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.</p><p></p><div><b><br>
About Bonobos</b></div><div></div><div><br>
We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 60+ Guideshop locations. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don&rsquo;t think traditional retail, Bonobos is something you haven&rsquo;t seen before.</div><div></div><div><br>
The Bonobos team is vibrant, collaborative, and inclusive. We value self-awareness, empathy, intellectual honesty, positive energy, and judgment, often over experience. We&rsquo;ve created a culture where collaboration and communication are paramount, all while making time for fun and celebrating extraordinary efforts.</div>
Location Name: New York Office Responsibilities and Qualifications:
<div>
The Associate Planner, in partnership with the Merchant/Planner / Sr. Planner is responsible for developing and translating department pre-season category strategies into executable merchandise and item plans. Provides financial strategies for sales, inventory, markdowns, and margin at a tops down and bottoms up level. Responsible for reconciling the financial and assortment plans and proactively making adjustments based on risks and opportunities.</div><div><br>
</div><div>In addition to that, this role will:</div><div></div><div><b><br>
KEY RESPONSIBILITIES</b></div><ul><li>
Provide pre-season choice count and inventory recommendations that support department strategies</li><li>
Build class and choice level plans for all planning metrics which support the topside financial plans and the aligned upon choice counts
</li><li>Determine depth, breath and flow strategy of all inventory by location/channel, with the intention of maximizing sales and sell-through prior to markdown</li><li>
Be the financial and business expert through knowledge of current and future trends in the business/industry and be able to create innovative and efficient solutions to business opportunities and risks</li><li>
Mine and analyze data to create customer centric recommendations and strategies</li><li>
Lead plan review discussions to ensure that the company&rsquo;s financial objectives are being met.</li><li>
Use consumer insights and data combined with structured tests to identify and maximize growth opportunities.</li><li>
Consistently generate insights that lead to team actions to improve business metrics; influencing pricing, promotions, product assortment in real time.</li><li>
Identify process opportunities to create efficiencies in the business and be a key partner to the planning team to implement changes in a timely manner</li><li>
Demonstrate strong leadership skills and initiative to work independently and in cross functional teams</li><li>
Must have excellent written and oral communication skills to all levels of the organization; demonstrate communication and presentation skills, especially to corporate Senior Management</li><li>
Ability to be flexible, multi-task, and prioritize under tight deadlines.</li></ul><div></div><div><b><br>
REQUIRED EXPERIENCE &amp; QUALIFICATIONS</b></div><ul><li>
3-5 years of planning or equivalent experience</li><li>
Bachelor&rsquo;s degree or equivalent</li><li>
Proven analytical skills and financial acumen</li><li>
Retail math expertise to drive business</li><li>
Advanced Knowledge of Excel &amp; Planning Systems</li></ul><div></div><div><b><br>
CRITICAL SKILLS &amp; ATTRIBUTES</b></div><ul><li>
Organized and attentive to detail</li><li>
Resourceful and solution oriented</li><li>
Demonstrated leadership skills</li><li>
Ability to work well in team environment</li><li>
Able to communicate to all levels with a clear, concise point of view</li></ul><div></div><div><b><br>
Benefits and Compensation:</b></div><div></div><div><br>
PHOENIX offers a range of benefits to help protect full-time associate&rsquo;s health and long-term financial security including:</div><ul><li>
Medical, pharmacy, dental and vision coverage</li><li>
401(k) and Roth 401(k) with Company match</li><li>
Merchandise discount</li><li>
Paid Time Off</li><li>
Parental leave for new moms and dads</li></ul><div></div><div><br>
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.</div><div></div><div><br>
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.</div><div></div><div><br>
Part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan.</div><div></div><div><i><br>
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.</i></div>
Pay Range: $78,800 - $108,600 Closing:
<div>
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.</div><div></div><div><b><br>
Notification to Agencies</b>: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.</div></div>

Associate Planner

Intuit

Overview <p> Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax Live - Seasonal Local Service Associate, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering Prosperity Around the World." </p> <br> <p> About the Role: </p> <br> <p> In this role, you will work on-site from a TurboTax location, serving customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer's unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Whether assisting with simple W2 filings, navigating life events (marriage, children, elder care), or handling more complex tax scenarios like business income, amendments, or investments, you will serve as the go-to expert for your clients. </p> <br> <p> Additionally, you will play a key role in growing TurboTax's client base within the local community, establishing long-term relationships, and driving customer loyalty. TurboTax will provide a straightforward playbook, essential tools, and dedicated support to facilitate your success. </p> <br> <p> This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis. </p> <br> <p> What You'll Do: </p><ul><li> Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. </li><li> Be a Proactive Community Ambassador - Embody a "community ambassador" and "business owner" mindset to cultivate a robust customer base for TurboTax. Serve as the local face of TurboTax, actively engaging with new prospects, nurturing leads, and converting them into long-term clients through proactive outreach. Organize local events, with the support of TurboTax, to create opportunities for customer engagement. </li><li> Educate and Communicate Confidently - Enthusiastically represent TurboTax in your local community. TurboTax Live - Seasonal Local Service Associates will confidently take on the role of its public face with the support, guidance, and resources provided by Intuit. This includes hosting engaging learning events, participating in local marketing efforts, and demystifying taxes to make them accessible and approachable. </li><li> Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. </li><li> Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit's state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.<br> </li></ul> <p> What You Get: </p><p> As a TurboTax Live - Seasonal Local Service Associate, you'll receive access to exceptional seasonal company benefits and resources, including: </p><p> 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program </p><p> </p><p> discounts on Intuit products including a free copy of TurboTax Live, ongoing collaboration opportunities with TurboTax's network of growth-minded professionals and marketing support. </p> <br> <p> Who You Are: </p><ul><li> Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. </li><li> Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. </li><li> Familiarity with Circular 230 </li><li> Willing and available to work a static weekly schedule with a minimum of 24 hours per week at a TurboTax location </li><li> Interest in building a local and online social presence as a TurboTax Associate, creating accessible tax-related content and resources for your community in accordance with Intuit's policies </li><li> Bilingual (English/Spanish) communication skills are a plus </li><li> Experience in holistic tax advisory services beyond tax filing </li></ul> <br> <p> Attributes & Skills: </p><ul><li> Passionate about empowering customers and helping them overcome the complexities of taxation. </li><li> Passionate about your local community and excited to work with Intuit to engage with and build Intuit's presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). </li><li> Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. </li><li> Exceptional customer service skills, high empathy, and a friendly, professional demeanor. </li><li> Excited to be showcased as a TurboTax Live - Seasonal Local Service Associate in local and national marketing efforts. </li><li> Strong verbal and written communication skills. </li><li> Ability to work in a fast-paced environment independently while managing multiple priorities. </li><li> Proficient with technology, including tax preparation software and CRM/sales tools. </li></ul> <br> <p> Additional Requirements: </p><ul><li> Must reside within the United States. </li><li> Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. </li></ul> <br> Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $23.70 - $28.00 Southern California $23.70 - $28.00 Colorado $22.60 - $26.70 Hawaii $23.70 - $28.00 Illinois $22.60 - $26.70 Maryland $22.60 - $26.70 Massachusetts $23.70 - $28.00 Minnesota, $20.20 - $23.90 New Jersey $23.70 - $28.00 New York $23.70 - $28.00 Ohio $20.20 - $23.90 Vermont $22.60 - $26.70 Washington $23.70 - $28.00 Washington DC $22.60 - $26.70 <br> This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Tax Filer - 2+ Yrs Paid Tax Experience Required

<div><b>Job Objectives</b><br>
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Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and wellness and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty and wellness needs, including mini-makeovers and skincare consultations, with an emphasis on the customers&rsquo; total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards.<br>
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<b>Job Responsibilities/Tasks</b><br>
<div><b>Customer Experience</b><br>
</div><div></div><ul><li>Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>
Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers&rsquo; needs, and informing customers of options.</li><li>
Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary</li><li>
Provides expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet.</li><li>
Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care.</li><li>
Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships.</li><li>
Engages with omni-channel solutions to enhance customer engagement/experience.</li><li>
Locates products in other stores or online if unavailable in the store.</li></ul><div><b>
Operations</b></div><ul><li>
Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care.</li><li>
Reviews beauty business on a regular basis to understand performance within store and district in partnership with store leadership.</li><li>
Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings.</li><li>
Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs.</li><li>
Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department.</li><li>
Implements company asset protection procedures to identify and minimize profit loss.</li><li>
Processes sales for customers and/or employee purchases on cash register.</li><li>
Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care.</li><li>
Has working knowledge of store systems and store equipment.</li><li>
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>
Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>
Completes special assignments as assigned.</li></ul><div><b>
Training &amp; Personal Development</b></div><ul><li>
Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty and wellness trends, learning from others, and improving job performance.</li><li>
Maintains knowledge of competition, new product/brand launches, and overall industry trends</li><li>
Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training.</li><li>
Attends training and completes e-learning modules requested by Manager or assigned by Corporate.</li><li>
Maintains professional appearance and image in compliance with company guidelines at all times.</li><li>
Models and shares behavior with other Beauty and Wellness Consultants; provides training and assistance to new Beauty and Wellness Consultants.</li><li>
Works collaboratively with Store Leadership to review goals and maintain product knowledge.</li></ul><b>
About Us</b><br>
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
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$17.5 - $25 / Hourly</div>

Beauty and Wellness Consultant

Explore 426+ Pharmacy customer service associate in New York United States this November. Find roles across top companies and apply now to boost your career.

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Tax Filer - 2+ Yrs Paid Tax Experience Required

Tax Filer - 2+ Yrs Paid Tax Experience Required

Beauty and Wellness Consultant