pharmacy customer service representative

Transparent Risk Strategies, LLC

<p><b>Prescription Advisor </b></p><p>We are growing! The Prescription Advisor will play an integral role in communicating with our members, Third Party Administrators, physicians, pharmacies, and assistance programs to successfully coordinate the procurement of high-cost specialty medications through compassionate, empathetic and exceptional customer service.</p><p><b>ESSENTIAL RESPONSIBILITIES:</b></p><p>* Initiates outreach to members to gather necessary information regarding their high-cost specialty medication</p><p>* Coordinates and prepares members files and patient assistance applications with our Third-Party Administrators, advocacy team, assistance programs and the member&rsquo;s provider.</p><p>* Provides an analysis of all cost-effective options for each specialty medication</p><p>* Ongoing communication with specialty pharmacies, local pharmacies, and mail order pharmacies to ensure members prescriptions have been received and processed</p><p>* Monitors shipment of medications so the member has no disruption with their treatment</p><p>* Understands the need to advocate for the member as well as the group insurance plan</p><p>* Requests renewal information for members re-enrollment in the program</p><p>* Completes calls and email inquiries and responds by providing an outstanding customer experience at all levels</p><p>* Ensures accuracy, proper handling, and appropriate distribution of member and company documents</p><p>* Participates and assists with processing members claims through internal claims system.</p><p>*Assists with other tasks and projects as needed.</p><p><b>EDUCATION &amp; EXPERIENCE:</b></p><p><b>*Certified Pharmacy Technician</b></p><p>* High school diploma or equivalent is required; college degree is preferred</p><p>* Account management and/or customer service experience is preferred</p><p>* Experience in prescription assistance programs is preferred</p><p>* Experience in a retail or specialty pharmacy, healthcare industry or hospital environment, is required</p><p><b>SKILLS &amp; ABILITIES:</b></p><p>* Proficient in Microsoft Office 2010 (Outlook, Word, and Excel)</p><p>* Excellent communication skills, including listening, speaking, and writing</p><p>* Effective communication with members, physician offices, pharmacies and Third- Party Administrators</p><p>* Computer literacy for correspondence, data entry, e-mail, Internet, spreadsheets and accessing data from company systems</p><p>* Establishes priorities, works well independently and with a team, and proceeds with objective in a fast-paced environment</p><p>* Detail oriented with the ability to multi-task effectively</p><p>* Demonstrate our Values</p><p>These job tasks are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made as appropriate to enable individuals with qualified disabilities to perform these essential functions.</p><p>Please include salary requirements</p><p>Remote work option is available for candidates who reside outside of the Dayton, OH area</p><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: Remote</p>

Prescription Advisor

Onco360

<div><div><div>This is an excellent opportunity for professional growth! As our organization continues to expand and our employees develop and promote within, we currently have <b>Full Time</b> positions available on our phone support team.</div>
<div></div><div>Our specialty pharmacy is located in <b>Buffalo NY</b>. This is a <b>remote opportunity, after onsite training period.</b></div>
<div></div><div><b>Starting salary from $21.00 an hour and up</b><b> - w</b><b>e also offer $3.00/HR shift differential for WEEKEND schedules.</b></div>
<div></div><div>We offer quarterly incentive bonuses as well as a $500 bonus for technicians to obtain their CPhT and/or CPhT-ADV credentials.</div>
<div></div><div>We offer a variety of benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life; and short and long-term disability</li>
<li>Paid Volunteer Day</li>
<li>Floating Holiday</li>
<li>Referral Incentive</li>
</ul>
<div></div><div>As a member of our Inbound and Outbound Phone Support team, you will:</div>
<ul><li>Assist health care providers and patients by phone; answering questions and requests.</li>
<li>Communicate with patients and physician office staff to coordinate medication refill deliveries.</li>
<li>Work with Insurance companies regarding rejected claims and prior authorizations.</li>
<li>Serve as a primary contact for calls to patients and physicians.</li>
</ul>
<div></div><div>To be successful in this role, you will need:</div>
<ul><li>Good interpersonal skills</li>
<li>Excellent verbal, written and customer service skills</li>
<li>Ability to work independently, meet deadlines and be flexible</li>
<li>Good organizational skills and detail oriented</li>
<li>Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology</li>
<li>Ability to perform tasks accurately and efficiently when inputting information</li>
<li>Licensed/registered pharmacy technician or as required by state law</li>
<li>Basic math and analytical skills</li>
<li>Intermediate typing/keyboarding skills</li>
</ul>
<div></div><div>Required education:</div>
<ul><li>High school or equivalent</li>
</ul><div>Required experience:</div>
<ul><li>Pharmacy Technician: 1+ years</li>
</ul><div>Desired license or certification:</div>
<ul><li>PTCB Certification</li>
<li>Registered Pharmacy Technician</li>
</ul><div>Onco360, a closed-door specialty pharmacy, is seeking compassionate professionals who have an outstanding skillset in customer service. We are looking for certified pharmacy technicians who strive to go above and beyond for our patients and are confident speaking with patients and providers on the phone.</div>
</div>
<div></div><div><b>#OncoPhone1</b></div></div><div></div>

Certified Pharmacy Technician - Phone Support

<div></div><div><div><div>This is an excellent opportunity for professional growth! As our organization continues to expand and our employees develop and promote within, we currently have <b>Full Time</b> positions available on our phone support team.</div>
<div></div><div>Our specialty pharmacy is located in <b>Woodridge, IL</b>. This is a <b>remote </b>opportunity, after onsite training period.</div>
<div></div><div><b>Starting salary from $22.00 an hour and up</b><b> - w</b><b>e also offer $3.00/HR shift differential for WEEKEND schedules.</b></div>
<div></div><div>We offer a variety of benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life; and short and long-term disability</li>
<li>Paid Volunteer Day</li>
<li>Floating Holiday</li>
<li>Referral Incentive</li>
</ul>
<div></div><div>As a member of our Inbound and Outbound Phone Support team, you will:</div>
<ul><li>Assist health care providers and patients by phone; answering questions and requests.</li>
<li>Communicate with patients and physician office staff to coordinate medication refill deliveries.</li>
<li>Work with Insurance companies regarding rejected claims and prior authorizations.</li>
<li>Serve as a primary contact for calls to patients and physicians.</li>
</ul>
<div></div><div>To be successful in this role, you will need:</div>
<ul><li>Good interpersonal skills</li>
<li>Excellent verbal, written and customer service skills</li>
<li>Ability to work independently, meet deadlines and be flexible</li>
<li>Good organizational skills and detail oriented</li>
<li>Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology</li>
<li>Ability to perform tasks accurately and efficiently when inputting information</li>
<li>Licensed/registered pharmacy technician or as required by state law</li>
<li>Basic math and analytical skills</li>
<li>Intermediate typing/keyboarding skills</li>
</ul>
<div></div><div>Required education:</div>
<ul><li>High school or equivalent</li>
</ul><div>Required experience:</div>
<ul><li>Pharmacy Technician: 1+ years</li>
</ul><div>Required license or certification:</div>
<ul><li>PTCB Certification</li>
<li>Registered Pharmacy Technician</li>
</ul>
<div></div><div>Onco360, a closed-door specialty pharmacy, is seeking compassionate professionals who have an outstanding skillset in customer service. We are looking for certified pharmacy technicians who strive to go above and beyond for our patients and are confident speaking with patients and providers on the phone.</div>
</div><div></div><div><b>#OncoPhone1</b></div></div>

AdaptHealth

<div>Description:
<p><b>
AdaptHealth Opportunity &ndash; Apply Today!</b></p><p>
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives &ndash; out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients&rsquo; lives, please click to apply, we would love to hear from you.</p><p><b>
Pharmacy Specialist</b></p><p>
The Pharmacy Specialist assists customers with remote processing of orders through the Pharmacy channel. This position coordinates order processing with Pharmacist(s) and Pharmacy Tech(s) in accordance with normal order process. This position does not perform Pharmacy Technician duties unless licensed.</p><p><b>
Job Duties:</b></p><ul><li>
Confer with customers by telephone, email, or SMS messaging to provide information about products or services, cancel accounts, or upgrade accounts.</li><li>
Assist with processing of pharmacy sales orders, process payments, refunds, or exchanges.</li><li>
Inform customers of deals and promotions, answer questions about warranties and terms of sale.</li><li>
Sell products and services and solicit sales of new or additional products or services.</li><li>
Call insurances to obtain patient PBM coverage information</li><li>
Accurate data entry into system</li><li>
Document collection and storage</li><li>
Contact doctor offices to collect and request prescriptions, authorizations, clinical notes, and lab results.</li><li>
Run pharmacy test claims and communicate copays to the patient</li><li>
Answer phones and provide customer service.</li><li>
Keep workspace and common pharmacy areas clean.</li><li>
Maintain patient confidentiality and function within the guidelines of HIPAA</li><li>
Other duties as assigned.</li></ul>
Requirements:
<p><b>
Minimum Job Qualifications:</b></p><ul><li>
High school diploma is required</li><li>
Three (3) years of prior Pharmacy experience is required</li></ul><p>
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual&rsquo;s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.</p></div>

Pharmacy Intake Specialist

NMC Health plc

<div><div>Politely welcome patients that walk into the Pharmacy.
<br>
<ul><li>Attend all phone calls in pharmacy and responding to customer inquiries about medications,
</li></ul>prescriptions, and pharmacy services.
<br>
<ul><li>Answering calls promptly and professionally, providing information or directing calls to
</li></ul>appropriate staff members.
<br>
<ul><li>Assisting customers with general information about prescriptions (Approval Status)
</li><li>Referring patients to the pharmacist or technician if detailed or specific medication
</li></ul>information is required.
<br>
<ul><li>Ensure that patients/visitors receive a token number at the start to manage the patient flow
</li></ul>in the Pharmacy.
<br>
<ul><li>Make sure patients always receive satisfactory service.
</li><li>Communicate with the internal team to update all patients about their prescription&rsquo;s status.
</li><li>Communicate clearly and concisely with colleagues and patients using a respectful tone.
</li><li>Answer questions and give information based on knowledge of hospital or department and
</li></ul>organization regulations.
<br>
<ul><li>Actively seek customer input on their needs, requirements, preferences and feedback.
</li><li>Respect patient&rsquo;s right to confidentiality.
</li><li>Help ensure customer requirements or expectations are met through the effective use of
</li></ul>communication or feedback channels in accordance to company policy and procedures.
<br>
<ul><li>Understand and work according to corporate policies and procedures</li></ul></div></div>
<br><div><div>Politely welcome patients that walk into the Pharmacy.
<br>
<ul><li>Attend all phone calls in pharmacy and responding to customer inquiries about medications,
</li></ul>prescriptions, and pharmacy services.
<br>
<ul><li>Answering calls promptly and professionally, providing information or directing calls to
</li></ul>appropriate staff members.
<br>
<ul><li>Assisting customers with general information about prescriptions (Approval Status)
</li><li>Referring patients to the pharmacist or technician if detailed or specific medication
</li></ul>information is required.
<br>
<ul><li>Ensure that patients/visitors receive a token number at the start to manage the patient flow
</li></ul>in the Pharmacy.
<br>
<ul><li>Make sure patients always receive satisfactory service.
</li><li>Communicate with the internal team to update all patients about their prescription&rsquo;s status.
</li><li>Communicate clearly and concisely with colleagues and patients using a respectful tone.
</li><li>Answer questions and give information based on knowledge of hospital or department and
</li></ul>organization regulations.
<br>
<ul><li>Actively seek customer input on their needs, requirements, preferences and feedback.
</li><li>Respect patient&rsquo;s right to confidentiality.
</li><li>Help ensure customer requirements or expectations are met through the effective use of
</li></ul>communication or feedback channels in accordance to company policy and procedures.
<br>
<ul><li>Understand and work according to corporate policies and procedures</li></ul></div></div>

Pharmacy Coordinator - UAEN

Central Oklahoma Family Medical Center

<p></p><div><h4 class="jobSectionHeader"><b>POSITION TITLE: Pharmacy Clerk</b></h4><p>
DEPARTMENT: Pharmacy</p>
<p>
NATURE OF POSITION: Provides customer service to all patients</p>
<h4 class="jobSectionHeader"><b>
MINIMUM QUALIFICATIONS:</b></h4><ul><li>
High school diploma or equivalent</li><li>
Must be at least 18 years of age</li></ul><h4 class="jobSectionHeader"><b>
RESPONSIBILITIES:</b></h4><ul><li>
Provide customer service and operation of the cash register</li><li>
Provide excellent organizational skills with close attention to detail, accuracy, and neatness</li><li>
Utilize basic math skills for pharmaceutical calculations</li><li>
Computer literate to navigate Electronic Health Record and Pharmacy Software</li><li>
Work in harmony with others and exhibit a positive attitude and a commitment to the basic mission of the COFMC</li><li>
Uphold and abide by COFMC patient confidentiality policies and procedures</li><li>
Actively participates in agencysponsored staff training events (safety instruction, evacuation drills, OSHA training, etc.)</li><li>
Demonstrates flexibility and willingness to adapt to organizational needs. (Filing, cleaning, etc.)</li><li>
Greets every guest in a manner that makes the guest feel welcome</li><li>
Utilize proper telephone etiquette, giving name, title, and department. Is pleasant and attentive, takes accurate notes and facilitates clarification of key information</li><li>
Maintains professional appearance; follows established dress code</li><li>
Performs all other duties as assigned</li></ul><h4 class="jobSectionHeader"><b>
ORGANIZATION:</b></h4><ul><li>
Exhibits enthusiasm, a positive attitude, and professionalism in the workplace</li><li>
Handles personal conflict and works through it at the lowest possible level (first with party/parties involved, then if necessary, with 3rd party mediation)</li><li>
Displays a friendly manner and is easy to approach</li><li>
Maintains a neat, clean, wellgroomed, appearance and dresses in accordance with the dress code policy</li><li>
Leaves personal problems out of the workplace</li><li>
Treats all coworkers with dignity and respect</li><li>
Abstains from gossip in the workplace</li><li>
Arrives on time and works through designated hours</li><li>
Completes tasks effectively, accurately and on time</li><li>
Demonstrates little or no absenteeism/follows leave guidelines</li><li>
Follows designated line of support</li><li>
Display a willingness and flexibility to respond to unusual jobrelated demands</li><li>
Manages time well</li><li>
Recognizes and assists others in the work of the department, even though the work may be outside of regular duties</li><li>
Shares equally in the workload of the department</li><li>
Works cooperatively with all team members and departments</li><li>
Works independently requesting assistance from supervisor only as needed</li><li>
Abstains from criticizing COFMC, colleagues and supervisors</li><li>
Demonstrates loyalty to COFMC, colleagues and supervisors</li><li>
Demonstrates support of the mission and vision of COFMC</li><li>
Accepts and participates in cross training</li><li>
Takes initiative to identify skill development needs</li><li>
Performs other duties as assigned.</li></ul><h4 class="jobSectionHeader"><b>
About Central Oklahoma Family Medical Center</b></h4>
OUR MISSION The mission of The Clinic at Central Oklahoma Family Medical Center is to provide quality, comprehensive, and affordable care that improves the health and well-being of our communities. OUR VISION The vision of The Clinic at Central Oklahoma Family Medical Center is to provide a healthcare network that delivers the highest quality of care in our communities. We continuously strive to improve by cultivating strong relationships among patients, communities, and healthcare resources to promote health care for all.</div><p></p>

Pharmacy Clerk

<div></div><div><div>This is an excellent opportunity for professional growth! As our organization continues to expand and our employees develop and promote within, we currently have <b>Full Time</b> positions available on our phone support team.</div>
<div></div><div>Our specialty pharmacy is located in <b>Louisville, KY</b>. This is a <b>remote opportunity, after onsite training period.</b></div>
<div></div><div><b>Starting salary from $21.00 an hour and up</b><b> - w</b><b>e also offer $3.00/HR shift differential for WEEKEND schedules.</b><b>
</b></div>
<div></div><div>We offer quarterly incentive bonuses as well as a $500 bonus for technicians to obtain their CPhT and/or CPhT-ADV credentials.</div>
<div></div><div>We offer a variety of benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life; and short and long-term disability</li>
<li>Paid Volunteer Day</li>
<li>Floating Holiday</li>
<li>Referral Incentive</li>
</ul>
<div></div><div>As a member of our Inbound and Outbound Phone Support team, you will:</div>
<ul><li>Assist health care providers and patients by phone; answering questions and requests.</li>
<li>Communicate with patients and physician office staff to coordinate medication refill deliveries.</li>
<li>Work with Insurance companies regarding rejected claims and prior authorizations.</li>
<li>Serve as a primary contact for calls to patients and physicians.</li>
</ul>
<div></div><div>To be successful in this role, you will need:</div>
<ul><li>Good interpersonal skills</li>
<li>Excellent verbal, written and customer service skills</li>
<li>Ability to work independently, meet deadlines and be flexible</li>
<li>Good organizational skills and detail oriented</li>
<li>Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology</li>
<li>Ability to perform tasks accurately and efficiently when inputting information</li>
<li>Licensed/registered pharmacy technician or as required by state law</li>
<li>Basic math and analytical skills</li>
<li>Intermediate typing/keyboarding skills</li>
</ul>
<div></div><div>Required education:</div>
<ul><li>High school or equivalent</li>
</ul><div>Required experience:</div>
<ul><li>Pharmacy Technician: 1+ years</li>
</ul><div>Required license or certification:</div>
<ul><li>Registered Pharmacy Technician</li></ul><br>
<div></div><div><b>#OncoPhone1</b></div></div>

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10000 pharmacy customer service representative jobs Near Me

Prescription Advisor

Certified Pharmacy Technician - Phone Support

Certified Pharmacy Technician - Phone Support

Pharmacy Intake Specialist

Pharmacy Coordinator - UAEN

Pharmacy Clerk

Certified Pharmacy Technician - Phone Support