pharmacy customer service representative

Qualfon

<div>Overview:
<div><b>
About the Company</b></div><div></div><div><div><br>
At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person&rsquo;s life better.</div></div><div></div><div><div><br>
Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients</div></div>
Responsibilities:
<div>
Must live in the State of Kentucky**</div><div></div><div><br>
Qualfon company, is hiring immediately for customer service professionals to work from home (100% remote) fielding inbound calls from our customers, pharmacies, and doctor offices regarding patient pharmacy benefits. Our Customer Service Representatives will have virtual paid training from their home in Kentucky.</div><div></div><div><b><br>
Hourly pay rate - $14/hr</b></div><div></div><div><b><br>
Our Mission</b></div><div>
Dialog Direct, a Qualfon company, is on a mission to help as many individuals as possible pursue their total vocation, create and an ever-growing number of career development opportunities, and be the partner of choice for all our clients.</div><ul><li>
Further your education and earn a college degree through our Qualfon University program</li><li>
Free access to personal and professional support through the Qualfon care coaches program</li><li>
Medical, dental benefits, vision and life &amp; accident insurance for full-time employees</li><li>
Competitive wages</li><li>
Opportunities to earn additional income through incentives</li><li>
Paid time off</li><li>
Paid Training</li><li>
Employee discounts</li><li>
We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission &amp; Values</li><li>
Dialog Direct is dedicated to ensuring all team members have <b>Fun@Work!</b></li></ul><div><b>
What you will be doing:</b></div><ul><li>
Answer incoming calls and assist customers, pharmacies, and doctor offices.</li><li>
Research information in databases to resolve customer service issues</li><li>
Maintain composure in escalated situations</li><li>
Operate accurately and efficiently in a fast-paced environment</li><li>
Handle multiple responsibilities at one time</li><li>
100% attendance during training</li></ul>
Qualifications:<br>
<div></div><ul><li>
At least 1 year of Call Center experience preferred.</li><li>
At least 1 year of work at home experience required.</li><li>
Self-motivated and able to work independently and adhere to assigned schedule with minimal assistance</li><li>
Excellent verbal, written, and listening skills</li><li>
Professional and articulate voice</li><li>
Ability to multi-task in several computer applications at once while holding a conversation with a customer</li><li>
Enjoy working in a fast-paced, and at times, hectic environment while maintaining a professional attitude</li><li>
Computer savvy and can resolve minor technical issues with minimal assistance</li><li>
Basic math skills required</li><li>
Ability to problem solve</li><li>
At least 18 years of age or older</li><li>
High School Diploma or GED</li></ul><div></div><div><b><br>
Work at Home Requirements:</b></div><ul><li>
Desktop or laptop (Apple/Mac, Tablets or Smart devices, Windows Mini PCs, Chromebook, and Android systems are NOT permitted)</li><li>
Operating system &ndash; Windows 11</li><li>
Webcam-Video available</li><li>
The computer must have at least a minimum of 8GB of RAM, 16GB RAM preferred</li><li>
CPU must be a 9th generation or later Intel processor or AMD Zen3 or later processor</li><li>
Minimum of 128GB storage available.</li><li>
High-speed Internet via wired ethernet connection, no Wi-Fi, Satellite or Hot Spot</li><li>
Wired provider- No mobile broadband connections allowed</li><li>
Upload speed of 25 Mbps; Download sped of 50 Mbps</li><li>
The Internet service provider (ISP) must be highly stable with 1% or less packet loss</li><li>
Latency under 100ms</li><li>
USB headset with noise-canceling microphone (Jabra, Plantronics, or Logitech are recommended) 3.5 mm headsets and gaming style headsets are not approved</li><li>
Must have available cell phone or tablet with minimum system requirements of Android 8.0 and later or iOS14 or later and must install the Microsoft Authenticator (MFA) Application required by Qualfon IT.</li></ul><div></div><div><br>
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.</div><div></div><div><b><br>
To complete a Voluntary Self-Identification of Disability Form, please visit our website at Qualfon. com/https://jobs.qualfon.com/</b></div><div><br>
Qualfon is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability.</div><div><br>
Contact: qualfon-dialogdirectrecruiting@qualfon.com to discuss reasonable accommodations.</div>
Pay Range: USD $14.00 - USD $14.00 /Hr.</div>

Remote Pharmacy Customer Service Representative (KY)

AnewHealth

<div><p><b>AnewHealth is one of the</b><b> nation&rsquo;s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs&mdash;wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.</b></p><p></p><p><b>
Job Details</b></p><p></p><p>
Prescription Acquisition Specialists in our Patient Care Center of Excellence may hold multiple duties to ensure ExactCare&rsquo;s patients receive quality care out of their pharmacy services. They will work in a closed-door pharmacy environment, spending their time speaking with patients, doctors and facilities on the phone in addition to the outline job duties and responsibilities.</p><p></p><p>
Job duties will vary from phone work and navigating multiple pharmacy software systems to supporting the various stages of patient care/contact. These areas of responsibility will fluctuate based on organizational needs, allowing the Pharmacy Technician to develop multiple skillsets.</p><p></p><p>
This is an office (or remote) based, cubicle environment, allowing the Prescription Acquisition Specialist to provide an exceptional patient experience. ExactCare Pharmacy provides a fast-paced, high energy environment, allowing Pharmacy Technicians to excel in many areas with a focus on phone based pharmacy work.</p><p></p><p><b>
Responsibilities</b></p><ul><li><p>
Providing an exceptional customer service experience each day in a phone based environment.</p></li><li><p>
Enter a high volume of data; processing prescription information with speed and accuracy.</p></li><li><p>
Utilizing sound drug knowledge to effectively receive prescription authorizations, clarifications or transfers.</p></li><li><p>
Perform claim adjudication and auditing duties such as prior authorizations, billing and eligibility checks. Requiring outbound calls to patients.</p></li><li><p>
Working through current case queues to problem solve for patient care issues.</p></li><li><p>
Serving as a liaison between the clinical pharmacists and other medical professionals on patient&rsquo;s behalf.</p></li><li><p>
Partner with technicians and pharmacists to ensure that new patients are successfully on-boarded to ExactCare.</p></li><li><p>
Maintaining patient records with strong attention to detail and confidentiality.</p></li><li><p>
Accurate retrieval of all prescription information and verifying through doctor calls.</p></li><li><p>
Placing welcome calls to newly on-boarded patients and establish a trusted point of contact.</p></li><li><p>
Placing outbound calls to patients to create, maintain or update their medication profiles.</p></li><li><p>
Serve as backup support for times of higher patient call volume.</p></li><li><p>
Effectively assist with patient questions over the phone.</p></li><li><p>
Performing in a high volume, fast paced environment to support ExactCare&rsquo;s nationwide patient base.</p></li><li><p>
Embody AnewHealth&rsquo;s Core Values in all communications and interactions.</p></li><li><p>
Other duties as assigned.</p></li></ul><p></p><p>
The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.</p><p></p><p><b>
Qualifications: </b>These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p></p><p><b>
Education</b></p><ul><li><p>
High school diploma/GED</p></li><li><p>
Pharmacy technician registration with State Board of Pharmacy is preferred</p></li><li><p>
CPhT is preferred, but not required</p></li><li><p>
Ability to perform in an office based (or remote) setting that requires sitting at a desk 90% of the time</p></li></ul><p></p><p><b>
Experience</b></p><ul><li><p>
Must be 18+ years of age</p></li><li><p>
Prior experience in a pharmacy setting is preferred</p></li><li><p>
Ability to perform in an office based (or remote) setting that requires sitting at a desk 90% of the time</p></li></ul><p><b><br>
Skills &amp; Abilities</b></p><ul><li><p>
Comfortable working in a phone based environment.</p></li><li><p>
Ability to work independently.</p></li><li><p>
Self-motivated and goal oriented.</p></li><li><p>
Ability to utilize computer equipment, technology and work within multiple software programs to receive medication authorizations, clarifications and/or transfers.</p></li><li><p>
Exceptional customer service skills; servicing doctor&rsquo;s office, pharmacist, and patient needs over the phone.</p></li><li><p>
Thorough drug knowledge.</p></li><li><p>
Pharmacy billing knowledge.</p></li><li><p>
Knowledge of appropriate processes in taking prescriptions, clarifications and transfers including clear written and verbal communication.</p></li><li><p>
Strong prioritization and organizational skills.</p></li><li><p>
Maintain a high degree of confidentiality.</p></li><li><p>
Passion to help people and enrich their lives.</p></li><li><p>
Ability to think critically and document pertinent details in a world class manner that is compliant with state and federal regulations.</p></li><li><p>
Ability to exhibit ExactCare Pharmacy&rsquo;s Core Values in daily work.</p></li></ul><p></p><p><b>
Physicals/Mental Demands: </b>This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. May be necessary to work extended hours as needed.</p><p></p><p><b>
Schedule: </b>This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. Monday through Friday: 9:00 am - 5:30 pm EST.</p><p></p><p><i>
AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire</i><i>.</i></p><p></p><p><b>
AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.</b></p></div>

Prescription Acquisition Specialist

Thrifty White Pharmacy

<div><div><div><b>Benefits:</b></div>
<ul><li>401(k)</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Parental leave</li>
<li>Profit sharing</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul></div><div><div><b>Pharmacy Clerk</b><br>
</div><div>Thrifty White Pharmacy is seeking full time Pharmacy Clerk in #776 Cold Spring, Minnesota to provide excellent customer service by completing the sales transaction process for customers in a friendly, accurate and timely fashion. This individual is also responsible for maintaining a clean and neat area in the pharmacy and work areas. Additionally, this individual is also responsible for greeting all customers and offering assistance.<br>
</div><div><b>A few of the primary responsibilities include:</b></div>
<ul><li>Providing excellent customer service to customers by building loyalty and repeat business.</li>
<li>Champions Thrifty White programs to patients such as Ready Refill, Medication Synchronization and HealthyPackRx and assists with enrolling patients.</li>
<li>Receives, unpacks and checks merchandise to verify all merchandise is received and in acceptable condition. Stocks, cleans and sorts pharmacy product.</li>
<li>Responsibilities may include health aids department maintenance.</li>
<li>Able to learn and implement new and changing technologies on an ongoing basis.</li>
<li>Able to maintain flexibility in new or changing work roles and the modification of job responsibilities as required.</li>
<li>Willing to help anywhere in the store or nearby locations as needed.</li>
<li>Good attendance and punctuality is required in order to fulfill the essential job functions.</li>
</ul><div><b>PHYSICAL DEMANDS</b><br>
The physical demands described here are representable of those that must be met by an employee to successfully perform the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
This position may include long periods of standing. While performing the duties of this job, the employee is also frequently required: to talk and hear, use hands and fingers, handle, or operate objects, tools, or controls, and to reach with hands and arms.<br>
The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception, and the ability to adjust focus.<br>
</div><div>Applicant should possess excellent customer service skills, attention to detail, the ability to maintain patient confidentiality, and be at least 18 years of age.</div>
<div><i>Thrifty White Pharmacy is an Equal Opportunity Employer.</i></div>
<div><b><i>Pharmacy Innovator of the Year by Drug Store News</i></b></div></div></div>

Pharmacy Clerk

Meijer

<div><p>As a family company, we serve people and communities. When you work at Meijer, you&rsquo;re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family &ndash; take care of your career and your community!</p><p></p><p><b><br>
Meijer Rewards</b></p><ul><li><p>
Weekly pay
</p></li><li><p>Scheduling flexibility</p></li><li><p>
Paid parental leave
</p></li><li><p>Paid education assistance</p></li><li><p>
Team member discount
</p></li><li><p>Development programs for advancement and career growth</p></li></ul><p></p><p><br>
Please review the job profile below and apply today!</p><p></p>
The position must practice the profession of pharmacy in an environment that by philosophy and policy promotes patient care. This person must be friendly and provide remarkable customer service to enhance overall patient health.<p></p><p><b><br>
What You'll be Doing:</b></p><ul><li>
Level 2</li><li>
Interacting with patients at various service points of contact.</li><li>
Promoting pharmacy initiatives and clinical services to the customer.</li><li>
Inputting customer and prescription information in the pharmacy dispensing system.</li><li>
Creating prescription labels and adjudicating insurance claims.</li><li>
Retrieving the appropriate medication from inventory.</li><li>
Completing paperwork related to filling prescriptions and receiving drug orders.</li><li>
Ordering prescription medication for the Pharmacy Department.</li><li>
Stocking prescription medication.</li><li>
Excellent organization skills with the ability to prioritize workload.</li><li>
Effective communication skills and agent of change.</li><li>
Maintaining a clean, and orderly pharmacy for a professional appearance.</li><li>
Maintaining confidentiality of patient information.</li><li>
Licensed in their respective state if required.</li><li>
Successful completion of Meijer Employer based training if licensure is not required in their respective state.</li></ul><p></p><p><b>
What You Bring with You (Qualifications):</b></p><ul><li>
High School/GED.</li><li>
Registered and/or licensed as required in the state of practice.</li><li>
Retail/Community Practice.</li><li>
Excellent customer service skills.</li><li>
Positive Attitude.</li><li>
Proficient Typing Skills.</li><li>
Neat and Eligible Penmanship.</li><li>
Organizational Skills.</li><li>
Prioritizing Skills.</li><li>
Teamwork.</li><li>
Attendance.</li><li>
Basic Math Skills.</li></ul></div>

Pharmacy Tech Level II

Onco360

<div><div><div>This is an excellent opportunity for professional growth! As our organization continues to expand and our employees develop and promote within, we currently have <b>Full Time</b> positions available on our phone support team.</div>
<div></div><div>Our specialty pharmacy is located in <b>Scottsdale, AZ</b>. This is a <b>remote opportunity, after onsite training period.</b></div>
<div></div><div><b>Starting salary from $21.00 an hour and up.</b></div>
<div></div><div>We offer quarterly incentive bonuses as well as a $500 bonus for technicians to obtain their CPhT and/or CPhT-ADV credentials.</div>
<div></div><div>We offer a variety of benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life; and short and long-term disability</li>
<li>Paid Volunteer Day</li>
<li>Floating Holiday</li>
<li>Referral Incentive</li>
</ul>
<div></div><div>As a member of our Inbound and Outbound Phone Support team, you will:</div>
<ul><li>Assist health care providers and patients by phone; answering questions and requests.</li>
<li>Communicate with patients and physician office staff to coordinate medication refill deliveries.</li>
<li>Work with Insurance companies regarding rejected claims and prior authorizations.</li>
<li>Serve as a primary contact for calls to patients and physicians.</li>
</ul>
<div></div><div>To be successful in this role, you will need:</div>
<ul><li>Good interpersonal skills</li>
<li>Excellent verbal, written and customer service skills</li>
<li>Ability to work independently, meet deadlines and be flexible</li>
<li>Good organizational skills and detail oriented</li>
<li>Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology</li>
<li>Ability to perform tasks accurately and efficiently when inputting information</li>
<li>Licensed/registered pharmacy technician or as required by state law</li>
<li>Basic math and analytical skills</li>
<li>Intermediate typing/keyboarding skills</li>
</ul>
<div></div><div>Required education:</div>
<ul><li>High school or equivalent</li>
</ul><div>Required experience:</div>
<ul><li>Pharmacy Technician: 1+ years</li>
</ul><div>Desired license or certification:</div>
<ul><li>PTCB Certification</li>
<li>Registered Pharmacy Technician</li>
</ul><div>Onco360, a closed-door specialty pharmacy, is seeking compassionate professionals who have an outstanding skillset in customer service. We are looking for certified pharmacy technicians who strive to go above and beyond for our patients and are confident speaking with patients and providers on the phone.</div>
</div>
<div></div><div><b>#OncoPhone1</b></div></div>

Certified Pharmacy Technician - Phone Support

<div><div>This is an excellent opportunity for professional growth! As our organization continues to expand and our employees develop and promote within, we currently have <b>Full Time</b> positions available on our phone support team.</div>
<div></div><div>Our specialty pharmacy is located in <b>Houston TX</b> This is a <b>remote opportunity, after onsite training period.</b></div>
<div></div><div><b>Starting salary from $21.00 an hour and up.</b></div>
<div></div><div>We offer a variety of benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life; and short and long-term disability</li>
<li>Paid Volunteer Day</li>
<li>Floating Holiday</li>
<li>Referral Incentive</li>
</ul>
<div></div><div>As a member of our Inbound and Outbound Phone Support team, you will:</div>
<ul><li>Assist health care providers and patients by phone; answering questions and requests.</li>
<li>Communicate with patients and physician office staff to coordinate medication refill deliveries.</li>
<li>Work with Insurance companies regarding rejected claims and prior authorizations.</li>
<li>Serve as a primary contact for calls to patients and physicians.</li>
</ul>
<div></div><div>To be successful in this role, you will need:</div>
<ul><li>Good interpersonal skills</li>
<li>Excellent verbal, written and customer service skills</li>
<li>Ability to work independently, meet deadlines and be flexible</li>
<li>Good organizational skills and detail oriented</li>
<li>Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology</li>
<li>Ability to perform tasks accurately and efficiently when inputting information</li>
<li>Licensed/registered pharmacy technician or as required by state law</li>
<li>Basic math and analytical skills</li>
<li>Intermediate typing/keyboarding skills</li>
</ul>
<div></div><div>Required education:</div>
<ul><li>High school or equivalent</li>
</ul><div>Required experience:</div>
<ul><li>Pharmacy Technician: 1+ years</li>
</ul><div>Required license or certification:</div>
<ul><li>PTCB Certification</li>
<li>Registered Pharmacy Technician</li>
</ul>
<div></div><div>Onco360, a closed-door specialty pharmacy, is seeking compassionate professionals who have an outstanding skillset in customer service. We are looking for certified pharmacy technicians who strive to go above and beyond for our patients and are confident speaking with patients and providers on the phone.</div>
<div></div><div><b>#OncoPhone1</b></div></div>

<div><div><div>This is an excellent opportunity for professional growth! As our organization continues to expand and our employees develop and promote within, we currently have <b>Full Time</b> positions available on our phone support team.</div>
<div></div><div>Our specialty pharmacy is located in <b>Waltham MA</b>. This is a <b>remote opportunity, after onsite training period.</b></div>
<div></div><div><b>Starting salary from $23.00 an hour and up.</b></div>
<div></div><div>We offer quarterly incentive bonuses as well as a $500 bonus for technicians to obtain their CPhT and/or CPhT-ADV credentials.</div>
<div></div><div>We offer a variety of benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life; and short and long-term disability</li>
<li>Paid Volunteer Day</li>
<li>Floating Holiday</li>
<li>Referral Incentive</li>
</ul>
<div></div><div>As a member of our Inbound and Outbound Phone Support team, you will:</div>
<ul><li>Assist health care providers and patients by phone; answering questions and requests.</li>
<li>Communicate with patients and physician office staff to coordinate medication refill deliveries.</li>
<li>Work with Insurance companies regarding rejected claims and prior authorizations.</li>
<li>Serve as a primary contact for calls to patients and physicians.</li>
</ul>
<div></div><div>To be successful in this role, you will need:</div>
<ul><li>Good interpersonal skills</li>
<li>Excellent verbal, written and customer service skills</li>
<li>Ability to work independently, meet deadlines and be flexible</li>
<li>Good organizational skills and detail oriented</li>
<li>Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology</li>
<li>Ability to perform tasks accurately and efficiently when inputting information</li>
<li>Licensed/registered pharmacy technician or as required by state law</li>
<li>Basic math and analytical skills</li>
<li>Intermediate typing/keyboarding skills</li>
</ul>
<div></div><div>Required education:</div>
<ul><li>High school or equivalent</li>
</ul><div>Required experience:</div>
<ul><li>Pharmacy Technician: 1+ years</li>
</ul><div>Required license or certification:</div>
<ul><li>Registered Pharmacy Technician</li>
</ul><div>Onco360, a closed-door specialty pharmacy, is seeking compassionate professionals who have an outstanding skillset in customer service. We are looking for certified pharmacy technicians who strive to go above and beyond for our patients and are confident speaking with patients and providers on the phone.</div>
</div><div></div><div><b>#OncoPhone1</b></div></div>

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10000 pharmacy customer service representative jobs Near Me

Remote Pharmacy Customer Service Representative (KY)

Prescription Acquisition Specialist

Pharmacy Clerk

Pharmacy Tech Level II

Certified Pharmacy Technician - Phone Support

Certified Pharmacy Technician - Phone Support

Certified Pharmacy Technician - Phone Support