pharmacy general manager

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Pharmacy Manager
Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path to better health from advising on prescriptions to helping manage chronic and specialty conditions. 
 
As Pharmacy Manager, you have one of the most significant roles in our company to delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to leading and directing your Pharmacy Staff, comprised of both staff Pharmacists and Pharmacy Technicians, you are accountable for the management, oversight and operation of all aspects within your pharmacy. This includes:<ul><li>
Patient Safety</li><li>
Pharmacy Professional Practice</li><li>
Regulatory Requirements</li><li>
Quality Assurance</li><li>
Customer Service</li><li>
Personnel Management</li><li>
Inventory Management</li><li>
Financial Profitability</li><li>
Loss Prevention</li><li>
Workflow Management</li></ul>
A key component of the Pharmacy Manager role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will:<ul><li>
Lead with Heart to display empathy and compassion for your patients, customers, caregivers and colleagues on your team</li><li>
Motivate, inspire and develop your Pharmacy Support Staff by balancing assignments that maximize colleagues' strengths, address development opportunities and decrease knowledge gaps</li><li>
Identify critical business opportunities and meaningful solutions to drive growth and improve performance in your pharmacy</li><li>
Successfully implement those solutions by leading your team to achieve specified goals</li><li>
Adapt to change and adjust plans to thrive in a dynamic community healthcare setting</li><li>
Seek new ways to grow, collaborate with others and deliver better outcomes</li><li>
Align others around purpose to gain support and commitment</li><li>
Facilitate a team' culture that promotes caring, energy, enthusiasm and pride</li><li>
Apply acquired knowledge to help drive healthy outcomes and differentiate CVS from competitors</li></ul> 
The above represents a summary of the functions of a Pharmacy Manager. Additional functions and physical requirements are available on the full job description.<ul><li>
Active Pharmacy License in the state in which you are employed</li><li>
Not on the DEA Excluded Parties List</li><li>
Immunization Certification through an accredited organization (i.e. APhA)</li><li>
Listed on the pharmacy state license as the pharmacist in charge</li><li>
Submission of required information/documents to your state PMP administrator to register for PMP access (in states with active PMP for pharmacist use)</li><li>
N/A</li><li>
Bachelor of Science in Pharmacy or Pharm. D. degree</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$65.00 - $85.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 05/01/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Pharmacy Manager

Walgreens

<div><ul><li>Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.</li><li>
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.</li><li>
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.</li></ul> 

Customer Experience<ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers&rsquo; requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.</li><li>
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.</li></ul>
Operations<ul><li>
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.</li><li>
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.</li><li>
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.</li><li>
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.</li><li>
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.</li><li>
Accountable for completion of non-clinical patient calls.</li><li>
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.</li><li>
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.</li><li>
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.</li><li>
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.</li><li>
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
</li><li>Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.</li><li>
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.</li></ul>
People &amp; Performance Management<ul><li>
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.</li><li>
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.</li><li>
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.</li><li>
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.</li><li>
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.</li></ul>
Training &amp; Personal Development<ul><li>
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.</li><li>
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.</li><li>
Seeks professional development by monitoring one&rsquo;s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.</li></ul>
Communication<ul><li>
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.</li><li>
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager</li></ul> 
 
 
Basic Qualifications 
<ul><li>
High School Diploma, GED, or equivalent.</li><li>
PTCB or ExCPT certification (except in Puerto Rico).</li><li>
Has one year of work experience as a pharmacy technician in a retail or hospital setting.</li><li>
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).</li><li>
Requires willingness to work flexible schedule, including evening and weekend hours.</li><li>
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li></ul> 

Preferred Qualifications 
<ul><li>
Previous people management/ leadership experience.</li><li>
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.</li></ul>
We will consider employment of qualified applicants with arrest and conviction records. 
 
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits 
 
Salary Range: Hourly</div>

Pharmacy Operations Manager

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Job Purpose and Summary:
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system &ndash; and their personal health care &ndash; by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team.
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities. Pharmacy Managers support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success. The Pharmacy Manager consistently exhibits best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines, amongst other required activities.
The Pharmacy Manager is responsible for direct and effective management of their pharmacy team, including but not limited to:<ul><li>
Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices</li><li>
Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members</li><li>
Supporting safe and accurate prescription fulfillment by following&mdash;and directing the pharmacy team to follow&mdash;pharmacy workflow procedures and utilizing the safety guardrails at every workstation</li><li>
Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient&rsquo;s total healthcare team, and proactively resolving insurance and/or medication issues</li><li>
Proactively offering and delivering immunizations to keep patients healthy; identifying, engaging, and supporting Pharmacy Technicians to learn to immunize</li><li>
Supporting the effective management of pharmacy inventory by following&mdash;and coaching the pharmacy team to follow&mdash;all inventory best practices, with a special focus on protecting cold chain products for our patients and our business</li><li>
Conducting new Technician and Pharmacist onboarding for the store and district, including training on CVS workflow, and ensuring all trainees are on-track for timely completion of required training and/or licensure</li><li>
Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times; escalating issues or concerns to the Rx DL for additional support if/as needed</li><li>
Partnering with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues willing to work in the pharmacy, and ensuring that cross-trained colleagues are on-track for timely completion of all required training for licensure</li><li>
Overseeing Staff Pharmacists and District Support Pharmacists (DPSs) (where applicable), managing performance through direct observation, peer and team feedback, and/or validation of results; delivering annual performance reviews and closing gaps as needed</li><li>
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; writing or appropriately delegating and overseeing the writing of the pharmacy schedule</li><li>
Regularly reviewing business reporting for operational insights and developing action plans to close gaps, including but not limited to workflow, service, patient care, and compliance</li><li>
Establishing a culture of safety, empowerment, and inclusion so the pharmacy team feels valued; building psychological safety by opening the door for feedback and taking relevant action</li><li>
Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients</li><li>
Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey</li><li>
Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues</li></ul>
Required Qualifications:<ul><li>
Active Pharmacist License in the state where the Store is located</li><li>
Active National Provider Identifier (NPI)</li><li>
Not on the DEA Excluded Parties list</li><li>
1-2 years of experience as a Pharmacist</li></ul>
Essential Functions:<ul><li>
Regular and predictable attendance, including nights and weekends</li><li>
Ability to complete required training within designated timeframe</li><li>
Attention and Focus:<ul><li>
Ability to concentrate on a task over a period of time</li><li>
Ability to pivot quickly from one task to another to meet patient and business needs</li><li>
Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>
Customer Service and Team Orientation:<ul><li>
Actively look for ways to help people, and do so in a friendly manner</li><li>
Notice and understand patients&rsquo; reactions, and respond appropriately</li></ul></li><li>
Communication Skills:<ul><li>
Use and understand verbal and written communication to interact with patients and colleagues</li><li>
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>
Mathematical Reasoning:<ul><li>
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day&rsquo;s supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>
Problem Resolution:<ul><li>
Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>
Physical Demands:<ul><li>
Be mobile and remain upright for extended periods of time</li><li>
Lift, scan, and bag items</li><li>
Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>
Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>
Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>
Control precision; quickly adjust machines to exact positions</li><li>
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>
Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>
Have the ability to receive detailed information through oral communication</li></ul></li><li>
Team Management and Leadership<ul><li>
Lead by example and set a positive tone for the team</li><li>
Delegate tasks, empower team members, and foster a collaborative work environment</li><li>
Motivate and inspire team members to adhere to standards and achieve high performance</li><li>
Apply problem-solving skills to address challenges and find innovative solutions</li><li>
Adaptability and accountability to navigate changing circumstances and take ownership</li><li>
Coach, reinforce, encourage, provide feedback to, discipline, and/or terminate pharmacy team members</li></ul></li><li>
Any additional tasks as directed by Supervisor or Manager</li></ul>
Preferred Qualifications:<ul><li>
Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program</li><li>
3-5 years of related work experience in a pharmacy, retail, medical, or customer service setting</li><li>
Ability to work in the home store, and across the market in other locations, to meet business need</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$70.00 - $91.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 06/26/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

CA Pharmacy Manager - Store 17449

Harris Teeter

<div>SUMMARY: Provide world class customer service in stores as a full-time forty (40) hour pharmacist and work to satisfy every customer's needs by exceeding their expectations and making every shopping visit an enjoyable and remarkable experience. Take responsibility of the overall operation of the pharmacy, maximizing controllable profit and minimizing expenses. Ensure all pharmacy associates comply with current company standards and all Federal and State regulations. Treat our customers and employees in an ethical, respectful manner and promote an inclusive, efficient work environment. Act as a responsible member of the community by placing emphasis on the importance of safety and accuracy when handling patient needs. Function as the pharmacy manager by carrying out supervisory responsibilities including training of associates, planning, assigning or directing work, addressing complaints and solving problems.
Essential Job Functions: 
Primary job functions as the pharmacist are: 
Perform all functions of the pharmacy manager, including but not limited to supporting divisional, corporate and special promotions 
Perform special projects as determined by the Director of Pharmacy or Pharmacy Operations Managers 
Respond to pharmacy needs for relief coverage and travel locations as needed. Cover all schedule needs both routine and emergency 
Demonstrate a commitment to providing customer service that makes all customers feel welcome, important and appreciated 
Administer immunizations to customers following Harris Teeter&rsquo;s standing orders and procedures 
Complete clinical services according to relevant case load 
Dispense or compound medications to customers pursuant to prescriptions - following laws, regulations, policies, procedures and ethics standards 
Review prescriptions issued by prescribers to ensure accuracy and determine formulas and ingredients needed 
Verify the work of pharmacy technicians and interns, including the accuracy of all prescriptions assembled and the determination of formulas and ingredients needed 
Evaluate new medications and existing medications within a patient profile to ensure that there are no drug interactions prior to filling prescription 
Engage the pharmacy team to maintain appropriate day supply and follow protocol on recalls 
Follow all state and federal laws regarding annual department and personal licensing application/renewal 
Maintain established procedures for quality assurance, security of controlled substances and disposal of hazardous waste drugs 
Communicate information regarding on-going special programs with department members when their department or job functions may be impacted 
Adhere to all company, local, state and federal laws and guidelines, including HIPAA and fraud, waste and abuse 
Comply with state and federal laws in regards to pharmacy dispensing and the sale of pharmacy and non-pharmacy products 
Promote trust and respect among the team 
Must be able to perform the essential functions of this position with or without reasonable accommodation 
Ensure that professional standards, regulations, laws and applicable guidelines and/or protocols are met by all pharmacy employees 
Check in vendors according to standards 
Adhere to the most updated version of all company policies, procedures and programs 
Communicate with management about advertising, merchandising and any errors seen affecting customer experience 
Complete paperwork accurately and maintain appropriate records 
Perform essential job functions throughout scheduled hours accurately and efficiently, including but not limited to: data entry, inventory, stocking, dispensing, reporting and sales of prescriptions 
Maximize gross profit and minimize operating expenses 
Maintain records and reports related to pharmacy functions, volume and sales. Review and analyze all financial reports and data. Make timely and effective decisions based on this analysis 
Listen to and handle complaints appropriately 
Maintain confidentiality of customer records and information 
Time management, including breaks and meals, of all pharmacy personnel 
Assist store leaders and associates in providing a positive customer shopping experience and increase Harris Teeter&rsquo;s reputation of world class customer service 
Create an environment that enables customers to feel welcome, important and appreciated 
Understand and follow company guidelines regarding registers, payment and transactions 
Display a positive attitude while interacting with others 
Adhere to safety programs and procedures 
Report all illegal activity, including but not limited to robbery, theft, or fraud 
Reflect an appropriate and respectful business image to customers and visitors in dress, demeanor and attitude. Never be rude to a patient or customer 
Assist in maintaining a clean and organized space, neat department, including but not limited to the pharmacy, register, refrigerators and blood pressure machine areas. 
Behaviors/Skills: 
Achieves results through teamwork: Open to diverse ideas, works inclusively and collaboratively with others, holds self and others accountable, involves others to accomplish individual and team goals 
Analytically Researches and Collects Data: Uses intuition and experience to complement data 
Communicates Effectively and Candidly: Communicate clearly and directly, be approachable and relatable, engage people and help them understand change, provide and seek feedback, actively listen, and convey clear and strategic directions. Have excellent interpersonal skills 
Excels in Customer Service: Provide exceptional customer service regardless of circumstance. 
Executes with Excellence: Action oriented, set clear expectations and milestones and involved in problem solving 
Leads Change and Innovation through Positive Influence: Demonstrate strong character, build partnerships, model balance between work and personal life, take responsibilities for self-development, role model leadership qualities such as motivation, inspiration, passion, trust, confidence and adaptability, work to coach and develop others, embrace technology, put forward creative ideas, champion and implement processes for improvement, take initiative and ask for or offer help when needed. 
Manages People Well: Provide performance feedback and include staff in planning, decision-making and facilitating the improvement of processes, products and services 
Puts Patients and Safety First: Act as a champion for the patients, anticipating needs and exceeding expectations, in order to gain their trust and respect. Identify and correct conditions that affect employee and patient safety. 
Solve Problems: Identify, analyze and resolve problems efficiently and effectively 
Strives for Reliability and Punctuality: Report for work on time and as scheduled. In the rare instance when you cannot avoid being late or are unable to work as scheduled, your supervisor or Manager-on-duty must be notified at least 2 hours in advance of your scheduled start time so appropriate arrangements can be made. Be committed to meeting or exceeding goals
<div><div>QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>
<div></div><div>Must be a licensed pharmacist, in good standing, within the state(s) of the region, as necessary 
Bachelor&rsquo;s degree in Pharmacy or PharmD. Previous experience preferred. 
Immunization-certified through APhA and CPR-certified through an accredited, state-approved organization 
Effective and excellent verbal and written communication skills 
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, rations and proportions to practical situations. 
Valid Driver&rsquo;s License</div></div></div>

Full Time Pharmacy Manager

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Job Purpose and Summary:
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system &ndash; and their personal health care &ndash; by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team.
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities. Pharmacy Managers support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success. The Pharmacy Manager consistently exhibits best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines, amongst other required activities.
The Pharmacy Manager is responsible for direct and effective management of their pharmacy team, including but not limited to:<ul><li>
Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices</li><li>
Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members</li><li>
Supporting safe and accurate prescription fulfillment by following&mdash;and directing the pharmacy team to follow&mdash;pharmacy workflow procedures and utilizing the safety guardrails at every workstation</li><li>
Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient&rsquo;s total healthcare team, and proactively resolving insurance and/or medication issues</li><li>
Proactively offering and delivering immunizations to keep patients healthy; identifying, engaging, and supporting Pharmacy Technicians to learn to immunize</li><li>
Supporting the effective management of pharmacy inventory by following&mdash;and coaching the pharmacy team to follow&mdash;all inventory best practices, with a special focus on protecting cold chain products for our patients and our business</li><li>
Conducting new Technician and Pharmacist onboarding for the store and district, including training on CVS workflow, and ensuring all trainees are on-track for timely completion of required training and/or licensure</li><li>
Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times; escalating issues or concerns to the Rx DL for additional support if/as needed</li><li>
Partnering with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues willing to work in the pharmacy, and ensuring that cross-trained colleagues are on-track for timely completion of all required training for licensure</li><li>
Overseeing Staff Pharmacists and District Support Pharmacists (DPSs) (where applicable), managing performance through direct observation, peer and team feedback, and/or validation of results; delivering annual performance reviews and closing gaps as needed</li><li>
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; writing or appropriately delegating and overseeing the writing of the pharmacy schedule</li><li>
Regularly reviewing business reporting for operational insights and developing action plans to close gaps, including but not limited to workflow, service, patient care, and compliance</li><li>
Establishing a culture of safety, empowerment, and inclusion so the pharmacy team feels valued; building psychological safety by opening the door for feedback and taking relevant action</li><li>
Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients</li><li>
Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey</li><li>
Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues</li></ul>
Required Qualifications:<ul><li>
Active Pharmacist License in the state where the Store is located</li><li>
Active National Provider Identifier (NPI)</li><li>
Not on the DEA Excluded Parties list</li><li>
1-2 years of experience as a Pharmacist</li></ul>
Essential Functions:<ul><li>
Regular and predictable attendance, including nights and weekends</li><li>
Ability to complete required training within designated timeframe</li><li>
Attention and Focus:<ul><li>
Ability to concentrate on a task over a period of time</li><li>
Ability to pivot quickly from one task to another to meet patient and business needs</li><li>
Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>
Customer Service and Team Orientation:<ul><li>
Actively look for ways to help people, and do so in a friendly manner</li><li>
Notice and understand patients&rsquo; reactions, and respond appropriately</li></ul></li><li>
Communication Skills:<ul><li>
Use and understand verbal and written communication to interact with patients and colleagues</li><li>
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>
Mathematical Reasoning:<ul><li>
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day&rsquo;s supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>
Problem Resolution:<ul><li>
Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>
Physical Demands:<ul><li>
Be mobile and remain upright for extended periods of time</li><li>
Lift, scan, and bag items</li><li>
Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>
Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>
Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>
Control precision; quickly adjust machines to exact positions</li><li>
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>
Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>
Have the ability to receive detailed information through oral communication</li></ul></li><li>
Team Management and Leadership<ul><li>
Lead by example and set a positive tone for the team</li><li>
Delegate tasks, empower team members, and foster a collaborative work environment</li><li>
Motivate and inspire team members to adhere to standards and achieve high performance</li><li>
Apply problem-solving skills to address challenges and find innovative solutions</li><li>
Adaptability and accountability to navigate changing circumstances and take ownership</li><li>
Coach, reinforce, encourage, provide feedback to, discipline, and/or terminate pharmacy team members</li></ul></li><li>
Any additional tasks as directed by Supervisor or Manager</li></ul>
Preferred Qualifications:<ul><li>
Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program</li><li>
3-5 years of related work experience in a pharmacy, retail, medical, or customer service setting</li><li>
Ability to work in the home store, and across the market in other locations, to meet business need</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$65.00 - $85.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 05/19/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

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