pharmacy intake coordinator

Mosaic Pharmacy Services

<div>Description:

Title: Pharmacy Intake Coordinator, Onboarding
Company Overview
From its founding in 2011, RxAnte&rsquo;s mission has been exceedingly simple: Get more from medicines. Today, with a team of 95 and offices in Washington, DC and Portland, ME, we are the leading provider of predictive analytics and targeted clinical programs that improve prescribing and adherence. With 14 million lives under management, our patented solutions for health plans are proven to improve quality scores and lower costs by improving prescription drug use.
In 2019, RxAnte launched Mosaic Pharmacy Service (MPS), a wholly owned subsidiary. Designed specifically to provide in-home pharmacy services to medically complex and vulnerable seniors, MPS will directly improve prescribing, adherence, and drug therapy outcomes for patients under our care. We provide a patient-focused care model in collaboration with health systems, assisted living facilities and health plans. Our goal is to provide a superior pharmacy experience for Mosaic Members while working with their prescribers to make regimens safer, simpler, and more affordable.
Job Overview
As an Onboarding Intake Coordinator, you will be the first voice a patient hears at Mosaic&mdash;a trusted guide helping them understand and embrace our innovative pharmacy service. Leveraging your experience in healthcare, pharmacy, or home health, you will conduct telephonic or video consultations with new patients to gather medical history, reconcile medications, and prepare them for a seamless start with our pharmacy.
This role blends patient empathy, administrative excellence, and collaboration skills to deliver high-quality onboarding experiences.
Responsibilities:
Primary Responsibilities &ndash; 80%<ul><li>
Collaborate with prescribers to obtain new prescriptions.</li><li>
Address patient inquiries regarding insurance, costs, and coverage.</li><li>
Support claims processing and resolve third-party billing issues.</li><li>
Accurately enter prescription details into the pharmacy system to ensure precise and timely medication fulfillment.</li><li>
Thoroughly and accurately document patient information in our pharmacy management system</li><li>
Serve as point-of-contact for new patients</li></ul>
Secondary Responsibilities &ndash; 20%<ul><li>
Serve as the first point of contact for new patients via phone or video.</li><li>
Conduct comprehensive medication history interviews and reconcile prescriptions.</li><li>
Educate patients on Mosaic&rsquo;s pharmacy services and benefits.</li><li>
Synchronize medication regimens and schedule initial medication shipment</li><li>
Contact previous pharmacies to coordinate prescription transfers</li></ul>
NOTE
While the plan is for the employee to spend approximately 80% of their time on primary responsibilities and 20% on secondary responsibilities, these percentages may vary based on operational needs. There may be days when the distribution shifts, and in the event of a vacancy or other business requirements, the employee may be asked to assume a higher proportion of secondary responsibilities.
Requirements:

Required<ul><li>
Licensed technician in good standing in the state of Virginia.</li><li>
Active Pharmacy Technician License within state of residence and state of Virginia. If only license is the state of residence, must register and receive a VA Technician license within 30 days of employment.</li><li>
3+ years of experience in healthcare or pharmacy settings with patient interaction (home health, hospital, primary/specialty care, pharmacy).</li><li>
Working hours are Monday-Friday with a full-time shift sometime between the hours of 9 am &ndash; 7 pm ET. Exact 8.5-hour shift to be confirmed at the time of hire. Occasional overtime may be required based on patient needs.</li></ul>
Key Competencies<ul><li>
Exceptional communication skills, including empathetic listening and clear verbal/written expression.</li><li>
High attention to detail and strong organizational abilities.</li><li>
Adaptability in a fast-paced, evolving environment.</li><li>
Proficiency with pharmacy software and general computer applications.</li></ul>
Preferred<ul><li>
1-2 years of experience in a call center environment</li><li>
Experience collecting medication histories strongly preferred.</li></ul></div>

Pharmacy Onboarding Intake Coordinator

BrightSpring Health Services

<div>Our Company:
<div>
BrightSpring Health Services</div><div></div>
Overview:
<div>
The Central Intake Coordinator contacts insurance companies, branch operations, and patients to ensure accurate patient demographic and insurance information including insurance verification/benefits/authorizations, and the status of a used/remaining benefits.</div>
Responsibilities:
<ul><li>Verifies eligibility and insurance benefits including but not limited to: Confirming the status of used/remaining benefits using electronic and telephonic resources, communicating, and identified insurance plan to billing manager for system updates.</li><li>
Obtains pre-certification, authorizations, and referrals to ensure managed care compliance for necessary services.</li><li>
Fulfills notification requirements.</li><li>
Partners and maintains working relationship with various departments throughout the organization, including Business HUB, Clinical Coordinators and Branch Operations</li><li>
Provides patient education as needed on various topics including patient rights, regulatory requirements, and financial policies.</li><li>
Prepares oral/written communications including periodic status updates.</li><li>
Maintains documentation and notes in computer system regarding all conversations with patients, insurance company representatives, and pre-certification.</li><li>
Supports BrightSpring Health&rsquo;s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, and other laws applicable to BrightSpring Health&rsquo;s business practices.</li><li>
Completes all required training, maintains active working knowledge of BrightSpring health&rsquo;s Code of ethics (LEGACY), and immediately follows reporting procedures related to compliance, incidents, HIPAA, and adheres to confidentiality obligations.</li><li>
Maintains effective communication strategies and style with patients, insurance companies both verbally and in writing to ensure a positive overall internal/external customer service experience.</li></ul>
Qualifications:
<ul><li>HR Diploma/GED required; Preferred Associates Degree or BS/BA from accredited college.</li><li>
2+ years of experience in a role that interfaces with commercial or government insurance payers to verify medical coverage or to perform billing, collections or follow up activities on covered charges for patients</li><li>
Medical billing certificate/ medical insurance specialty certificate preferred</li><li>
Strong analytical skills to process admissions and accurately and timely</li><li>
Demonstrated ability to navigate Web Based programs and Microsoft Office/including Excel</li><li>
Demonstrated ability to communicate effectively and to simplify complex information to all stakeholders in verbal and written form</li><li>
Ability and willingness to work cohesively in a team environment locally and across other departments and locations</li><li>
Demonstrate patience with a strong attention to detail</li><li>
Demonstrated ability to apply critical thinking skills, creativity, and a commitment to ensure that we meet the needs of stakeholders and patients.</li><li>
Minimal travel, rarely or as needed</li></ul>
About our Line of Business: BrightSpring Health Services provides complementary home- and community-based pharmacy and provider health solutions for complex populations in need of specialized and/or chronic care. Through the Company&rsquo;s service lines, including pharmacy, home health care and primary care, and rehabilitation and behavioral health, we provide comprehensive and integrated care and clinical solutions in all 50 states to over 450,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and industry-leading quality metrics across its services lines, while improving the quality of life and health for high-need individuals and reducing overall costs to the healthcare system. For more information, please visit www.brightspringhealth.com. Follow us on Facebook, LinkedIn, and X. Salary Range: USD $21.00 - $24.00 / Hour</div>

Central Intake Coordinator

Farley Center

<div>Intake / Admission Coordinator - Substance Abuse Facility | The Farley Center | Williamsburg, Virginia
About the Job:
PURPOSE STATEMENT: 
 
The Intake Coordinator is responsible for establishing and maintaining a first- impressions environment at the facility front desk. Duties include phone triage, addressing requests for services and performing client call backs and documents all call activities. Answers inquiry calls about facility services and availability, performs pre-registration, verifies insurance eligibility, and coordinates with the insurance company. Facilitates assessment and/or intake to facility services when appropriate. Provides administrative support to the department of admissions, ensuring the quality of service to clients and their families.
Roles and Responsibilities:
ESSENTIAL FUNCTIONS:<ul><li>Conducts pre-admission assessments. Completes admission pre-certification as needed.</li><li>Interviews client, family members and/or collateral sources to assure intake criteria are met. Reviews prospective admissions against approved admission criteria, policies, and procedures.</li><li>Generates, guides, and leads independent discussions with referral sources for client support, conflict resolution and business development with other treatment and healthcare professionals,</li><li>Responds and reacts to the needs of referred clients.</li><li>Assesses family needs for mediation, sober escort and intervention and determines which professional resources are most appropriate to contact based on information gathered.</li><li>Decides which Interventionist and facility to recommend, the dates, and the travel.</li><li>Works closely with other department as well as external parties to ensure the timely admission of clients.</li><li>Documents daily all activities, contacts, appointments, and events in the designated Customer Relationship Management system. Maintains all the documentation involved with the admissions process.</li><li>Completes insurance verifications for all clients per CBO guidelines on all private insurance admissions.</li><li>Screens calls from referrals and sets up transportation for admission.</li><li>Maintains a waiting list for admissions and stays in contact with potential candidates to facilitate admissions.</li><li>Greets and assists clients, visitors and staff at the front office.</li><li>Oversees the traffic flow and incidents in the lobby area.</li></ul>
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:<ul><li>High School Diploma or equivalent required. Bachelor&rsquo;s Degree in social work, psychology, counseling, or other related field of study preferred.</li><li>One or more years' experience in healthcare admissions preferred. Preferably in the mental health or substance use disorder field.</li><li>Experience in client assessment, referral, treatment planning and communication with external review organizations or comparable entities.</li><li>Knowledge of community resources.</li><li>Outstanding interpersonal and interviewing and assessment skills. Skill in telephone etiquette and paging procedures.</li></ul>
LICENSES/DESIGNATIONS/CERTIFICATIONS:<ul><li>CPR certification and de-escalation training required (training available upon hire and offered by facility).</li><li>First aid may be required based on state or facility requirements.</li></ul>
SUPERVISORY REQUIREMENTS:
This position is an Individual Contributor.
Why The Farley Center?The Farley Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. The Farley Center is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.</div>

Intake / Admission Coordinator - Substance Abuse Facility

Connecticut Coalition Against Domestic Violence

Position Title: Safe Connect Intake Coordinator (Part-time, Bilingual Spanish)Reports To: Safe Connect Program ManagerStatus: Full-Time, Non-exemptHours: 3PM-11PM - Friday, Saturday and SundaySalary: $21.00-23.00/hrSummaryAs the entry point for domestic violence services in Connecticut, the Safe Connect Intake Coordinator provides crisis intervention, information, and referral at the caller&rsquo;s initial point of contact via telephone, chat, text messaging or email. This position works in partnership with our eighteen member organizations as the point of triage to assist victims with a seamless transition to services that can be easily accessed based on location.Specific ResponsibilitiesThe following descriptions include essential functions of the job and does not imply that these are the only duties to be performed. Employees will be required to follow other job-related duties as deemed necessary and requested by their supervisor or management.<ul><li>Triage incoming calls, chats, texts, and emails for service needs, assessing for immediate danger and safety risks.</li><li>Provide callers with assistance in a trauma informed, strength based, and client defined manner by listening to callers&rsquo; priorities to determine appropriate referrals.</li><li>Complete Safe Connect intake questions and data collection live via the Sales Force platform.</li><li>Offer and complete a warm referral to one of Connecticut&rsquo;s 18 Domestic Violence member organizations for ongoing support and service provision such as: emergency shelter, group &amp; individual counseling, children&rsquo;s services, and criminal court advocacy, etc.</li><li>Assist with victim follow up for the domestic violence GPS Alert Notification system.</li><li>Provide information and referral to community resources outside of the domestic violence network when needed.</li><li>Work collaboratively with CCADV (Connecticut Coalition Against Domestic Violence) staff, member programs, and community partners.</li><li>Participate in required agency meetings, trainings, and events.</li><li>Understand and strive to meet or exceed call center metrics and quality and performance standards while providing excellent consistent customer service.</li><li>Flexibility to cover other shifts when necessary.</li></ul>Qualifications<ul><li>At minimum, an associate&rsquo;s degree in a human services or related field, a combination of appropriate higher educational training and work or intern/volunteer experience may be considered (i.e., two years of work experience is equal to one year of college education)</li><li>The ability to work with staff and survivors of diverse backgrounds, values, and life experiences.</li><li>Strong interpersonal skills that allow for working independently and as a team member</li><li>Verbal and written fluency in English and Spanish required. Bilingual individuals of other growing, culturally specific communities within Connecticut are encouraged to apply.</li><li>Ability to maintain complete, accurate and timely service records in the Sales Force Platform</li><li>Ability to effectively utilize phone systems and navigate omni-channel platforms to ensure seamless communication and customer interaction.</li><li>Ability to multi-task, set priorities and manage time effectively.</li><li>Participate, encourage, and promote a diverse, equitable and inclusive work environment that is positive and respectful.</li><li>Successful completion and maintenance of domestic violence counselor certification, per CGS 52 146k</li><li>High degree of comfort and knowledge operating computer-based technology and various information databases</li><li>Must be able to remain in a stationary position approximately 70% of the time.</li><li>Ongoing compliance with federal funding requirements including successful completion of background checks and drug screens.</li><li>Reliable transportation and the ability to travel in all weather conditions to ensure prompt attendance and availability as required.</li><li>This position is eligible for a remote workday after a 6-month probationary period; however, eligibility is contingent upon meeting all established performance metrics.</li></ul>Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions of this position to the extent that CCADV may do so without undue hardship. The term &ldquo;Qualified individual with a disability&rdquo; means an individual who with or without reasonable accommodation can perform the essential functions of the position.CCADV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Type: Part-timePay: $21.00 - $23.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Safe Connect Intake Coordinator (PT - Bilingual Spanish Required)

AVENUES RECOVERY CENTER

<div>
 
 Who We Are
 
 
 
 Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers offering superior substance use treatment across every level of care. Our unrivaled medical and clinical curriculum has made us a paragon of premier addiction treatment - and led to our unprecedented, explosive growth. Opening ten new locations in the space of less than six years, Avenues continues to blaze trails and set new standards in the world of recovery. If you're a skilled, passionate individual looking to be a part of something bigger than yourself - we warmly invite you to join our team. Help us execute our lifesaving mission, and continue onward and upward!
 
 
 
 
 Now Hiring
 
 
 
 an
 
 
 
 Intake Coordinator
 
 
 
 for our
 
 
 
 Detox and Residential treatment facility,
 
 
 
 in
 
 
 
 Ft. Collins, CO.
 
 
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Coordinate closely with admissions call center team and facility staff to facilitate smooth and timely admissions
 </li>
 <li>
 Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient transitions into treatment
 </li>
 <li>
 Collaborate with Utilization Review team to secure all referrals and authorizations needed prior to admission
 </li>
 <li>
 Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of aftercare plan
 </li>
 <li>
 Cultivate warm and trusting rapport with clients to promote confidence in and commitment to treatment
 </li>
 <li>
 Communicate program features, services, and any requested information to those interested in treatment
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 High School Diploma or GED required
 </li>
 <li>
 Minimum one year experience in treatment industry preferred
 </li>
 <li>
 Exceptional oral and written communication skills
 </li>
 <li>
 Excellent collaborative and interpersonal skills
 </li>
 <li>
 Keen judgement and acute observational skills
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 
 Benefits
 
 
 
 Avenues features a rich, fulfilling workplace culture where each person is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family, you'll be eligible for the following benefits package:
 
 
 <ul>
 <li>
 401K with employer match
 </li>
 <li>
 Eligible for HRSA STAR federal student loan repayment
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Dental
 </li>
 <li>
 Vision
 </li>
 <li>
 Accident
 </li>
 <li>
 Critical Illness
 </li>
 <li>
 Hospital Indemnity
 </li>
 <li>
 Voluntary Short-Term Disability
 </li>
 <li>
 Voluntary Long -Term Disability
 </li>
 <li>
 Employer-Paid Life and AD&amp;D
 </li>
 <li>
 LifeTime Benefit Term Insurance with Long Term Care
 </li>
 <li>
 Legal Coverage
 </li>
 <li>
 Pet Insurance
 </li>
 <li>
 Identity Theft Protection
 </li>
 <li>
 Employer-Paid Employee Assistance Program
 </li>
 <li>
 Flexible Spending Account (FSA) - Medical
 </li>
 <li>
 Dependent Care FSA (DCF)
 
 
 </li>
 </ul>
 
 
 Join our growing team and discover the magic here at Avenues!
 
 
 
 
 
 
 Apply today!
 
 
 
 
 Salary: $22.00 - $25.00 per hour
 
 
 
 Job Posted by ApplicantPro
 
</div>

Intake Coordinator

Froedtert Health

<div><div>Discover. Achieve. Succeed.
#BeHere 
</div><div><div>Location: US:WI:MENOMONEE FALLS at our INTEGRATED SERVICE CENTER facility.
</div></div><div>This job is HYBRID.</div><div><div>
FTE: 1.000000</div></div><div>
Standard Hours: 40.00</div><div><div>
Shift: 1</div></div><div>
Schedule:
Monday-Friday, First shift, no weekends or holidays</div><div>
Job Summary:</div>
The Medication Access Coordinator is responsible for coordinating the efforts around prior authorizations for medications billed through patients' pharmacy &amp; medical benefits, patient assistance workflows, ensuring accurate billing and reimbursement for pharmacy services, and around the prescription refill workflows and protocol maintenance. The position will operate as a liaison between the Medication Access team, clinic leadership, clinical staff, providers, insurance providers and other involved parties to provide safe and efficient care to all patients impacted by the medication access team. Remote access may be required for timely work completion due to the time sensitivity around these services. Responsible for oversight of obtaining medication insurance coverage or assistance and benefit information, authorizations of medications, monitors patient's insurance status, assists in facilitating medication refill requests, and communicates insurance issues to the treatment team. Coordinates the day to day functions on the Medication access team to ensure timeliness of all services and ensure proper follow up is done by team members. Responsible for providing updates around medication access services to physicians, clinical staff, and pharmacy office, through multiple methods as appropriate (includes in services, email communication, one on one meetings). Coordinate the research, design, and implementation of practices and processes for medication access services. Other duties as assigned.
<div>EXPERIENCE DESCRIPTION:
</div>A minimum of 2 years experience as a Medication Access Specialist 2 (or similar experience). Cross trained and demonstrated ability to support prior authorization services in a minimum of 3 different disease states and/or demonstrated ability to support multiple clinics from a medication refill perspective and/or demonstrated ability to support all areas in regards to foundation and manufacture assistance. Cross trained and demonstrated competence in multiple medication access team responsibilities (such as prior authorizations, foundation and manufacture assistance, and medication refill support). Experience with 3rd party insurance.
<div>EDUCATION DESCRIPTION:
</div>High school diploma or equivalent is required. 4 year degree preferred. Graduate of ASHP accredited pharmacy tech training program preferred.
<div>SPECIAL SKILLS DESCRIPTION:
</div>Proven attention to detail. Exceptional customer service skills. Proven ability to communicate effectively with a diverse group. Outstanding organizational skills. Promotion skills ability to sell a program. Experience with various computer systems, programs, and insurance companies (such as EMR, retail pharmacy POS, web portals). Ability to independently facilitate new projects and work with a multidisciplinary group to achieve success. Aptitude for accomplishing goals with minimal supervision and working independently with efficiency and self-motivation. Critical thinking skills to improve upon current processes and suggest solutions to problems with the services.
<div>LICENSURE DESCRIPTION:
</div>Application for Wisconsin registration as a Pharmacy Technician is required by hire date and must be obtained within 12 months of hire. Staff hired into this role prior to 3/31/23 must have applied for Wisconsin registration by 3/31/23 and have until 3/31/24 to obtain registration. Certification as a Pharmacy Technician (CPhT) through passing the Pharmacy Technician Certification Boards exam (PTCE) or the National Healthcareer Associations exam (ExCPT) is required within 6 months of hire. 
 
<div>Perks &amp; Benefits at Froedtert Health
</div>Froedtert Health Offers a variety of perks &amp; benefits to staff, depending on your role you may be eligible for the following:
<ul><li>Paid time off</li><li>
Growth opportunity- Career Pathways &amp; Career Tuition Assistance, CEU opportunities</li><li>
Academic Partnership with the Medical College of Wisconsin</li><li>
Referral bonuses</li><li>
Retirement plan - 403b</li><li>
Medical, Dental, Vision, Life Insurance, Short &amp; Long Term Disability, Free Workplace Clinics</li>
Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available 
<li>
</li></ul> 
The Froedtert &amp; the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert &amp; MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
<div>We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.</div></div>

Medication Access Coordinator

American Oncology Network

<div>Location:
Remote Position
Pay Range:
$20.78 - $36.53
Job Description Summary:
The Pharmacy Inventory Coordinator plays a crucial role for ensuring the seamless procurement of oncology pharmaceuticals and other therapies. Responsibilities include overseeing the entire procurement process, maintaining purchasing guidelines, and upholding compliance with state and federal regulations. Effective communication and a comprehensive understanding of policies are essential for success in this role, which plays a vital part in maintaining operational efficiency and ensuring quality care delivery to patients.
As a vital part of the Drug and Inventory Management Team, this role holds responsibility for overseeing the purchasing and inventory management of drugs. Analyzing drug purchase orders to minimize overspending and conducting inventory audits to identify overstocking, and upcoming drug expirations. In partnership with local pharmacy staff and distributors, manages transfers and returns, including outdated products. Leveraging expertise in pharmaceuticals, including generics formulations, will analyze daily purchasing opportunities to lower drug costs. Responsible for Nucleus Inventory Management (NIM) maintenance of formulary items and assignments. With meticulous attention to detail and effective communication skills, this position ensures seamless drug procurement and inventory management processes, contributing to the network's success in delivering quality care to patients.
Key Performance Areas:
KPA 1 &ndash; Purchase Order Processing, Vendor Management, and Drug Shortages<ul><li>
Analyze and approve daily drug purchase orders, assessing for overordering and cost-reduction opportunities.</li><li>
Partner with distributors on addressing ordering discrepancies and issues.</li><li>
Serve as a technical and administrative liaison between distributor partners and clinical staff.</li><li>
As part of the pharmacy services team, will collaborate with clinical pharmacists and leaders on monitoring drug inventory and critical drug shortages, assessing and communicating opportunities that secure the pharmaceutical supply chain within the organization.</li></ul>
KPA 2 &ndash; Inventory Management and Auditing<ul><li>
Ensure continuous updates of preferred items and assignments of these items within our Nucleus Inventory Management (NIM) system.</li><li>
Conduct monthly virtual analysis and audits on all clinics' Nucleus stations to identify short-dated inventory and overstock.</li><li>
Provide guidance to clinics on return procedures to manufacturers, or station transfers as allowed by state and federal law, Ensuring proper storage requirements of pharmaceuticals during transport.</li><li>
Routinely monitors reports and dashboards to ensure proper utilization, including the use of preferred items and generics when applicable.</li></ul>
KPA 3 &ndash; Service Delivery and Communication<ul><li>
Addresses and triages inquiries via MyService to address questions pertaining to orders, inventory, and Nucleus Inventory Management (NIM) updates.</li><li>
Thoroughly review issues, assessing root-causes, and engaging in diplomatic solution-driven discussions focused satisfactory outcomes.</li><li>
In partnership with regional team members and leaders, will communicate pertinent department changes and other critical updates, including procurement policies and procedures.</li></ul>
KPA 4 &ndash; Process Improvement and Adaptability<ul><li>
Assist in continuous improvement efforts within the department, suggesting and implementing process enhancements, including automation opportunities.</li><li>
Maintain knowledge of drug orders, approval process, purchasing, and clinic supply orders, adapting to changes as needed.</li><li>
Provides cross-regional administrative support in partnership with other procurement, pharmacy and nursing leaders on projects and initiatives that support pharmaceutical care.</li></ul>
KPA 5 &ndash; Mastery of Pharmacy Practice, Laws, and Regulations<ul><li>
Demonstrate a thorough and accurate knowledge of pharmacy practice, including but not limited to: Handling of hazardous drugs, medical safety, State and Federal laws, etc.</li><li>
Stay current in pharmacy education/practice through professional development, involvement in professional organizations, and attending professional meetings, conferences, or workshops.</li><li>
Maintains continuous education of laws and regulation impacting drug purchasing, including but not limited to requirements set forth by Regulatory Boards, Drug Enforcement Agency (DEA), and the Food and Drug Administration (FDA), specifically the Drug Supply Chain Security Act (DSCSA)</li></ul>
Position Qualifications/Requirements<ul><li>
Education:<ul><li>
College degree (AS, AA or Higher) in Business/Health Care Administration, preferred. In lieu of degree, 4+ years of experience is required or the equivalent combination of education and experience.</li><li>
Graduation from a pharmacy technician training program and/or 2 years pharmacy experience in purchasing, preferred.</li></ul></li><li>
Previous Experience:<ul><li>
Prior experience as a pharmacy technician, required.</li></ul></li><li>
Experience handling or purchasing infusion/injectable medications, including hazardous and non-hazardous agents, as well as controlled substances, preferred.</li></ul><ul><li>
Certifications/Licenses:</li><li>
Registered (RPT) or Certified Pharmacy Technician (CPhT), Required. Advanced Pharmacy Technician Certification (CPhT-Adv), Preferred.</li></ul><ul><li>
Core Capabilities:<ul><li>
Analysis &amp; Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.</li><li>
Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.</li><li>
Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation) is an active listener, and effectively provides balanced feedback.</li><li>
Customer Service &amp; Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration, and partnerships, as well as a positive employee, physician and community relations.</li><li>
Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.</li><li>
Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.</li><li>
Computer Skills:
<ul><li>Proficiency in Microsoft Office: Word, Excel, PowerPoint, and Outlook required.</li></ul></li></ul></li><li>
Travel: 0% &lt;25% 26-50% 51%-75% &gt;75%</li><li>
Standard Core Workdays/Hours: Monday to Friday 8:00 AM &ndash; 5:00 PM.</li></ul>
#LI-REMOTE</div>

Pharmacy Inventory Coordinator

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