pharmacy liaison

Shields Health Solutions

<p></p><div><p><b>Job Purpose:</b></p>
<p>
The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff. Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required. Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone. Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view. Most importantly, person must be able to work as a member of a close-knit team.</p>
<p>
Provides integrated support to patients and pharmacists by providing a 'hands-on&quot; approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success.</p>
<p><b>
Job Duties:</b></p>
<ul>
<li>Provide &quot;legendary&quot; care to hospital patients by providing a full suite of custom medication management services</li>
<li>As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone</li>
<li>Educate prospective pharmacy patients on how hospital serves patients and improves their overall care.</li>
<li>Support outpatient retail and specialty prescription medication needs.</li>
<li>Grow the specialty pharmacies patient population</li>
<li>Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions.</li>
<li>Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list.</li>
<li>Help develop new processes to ensure smooth operations and patient care.</li>
<li>Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.</li>
<li>Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.</li>
<li>Answer, resolve and triage inbound inquiries.</li>
<li>Perform refill reminder calls under the supervision of a pharmacist.</li>
<li>Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance.</li>
<li>Ensure appropriate documentation in all required systems/tracking mechanisms.</li>
<li>Manage, organize, and update relevant data using database applications.</li>
<li>Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.</li>
<li>Identify trends, resolves problems; recommend improvements; implement change.</li>
<li>Actively participate in process improvement initiatives.</li>
<li>Act as a value-added business partner to stakeholders throughout the organization.</li>
<li>Protect organization's value by keeping information confidential.</li>
<li>Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations.</li>
<li>Willing to do whatever is necessary for the betterment of the Company.</li>
<li>Other duties as assigned.</li>
</ul>
<p>Skills: Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must</p>
<p>
Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator</p>
<p>
Other: Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data</p>
<p>
Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus</p>
<p><b>
Experience/ Education:</b></p>
<p>
Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.</p>
<p>
Years of Experience: Required 2 years, Preferred 3-5 years' experience as a Pharmacy Technician</p>
<p>
Education: High School Diploma or GED required</p>
<p><b>
This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between $57,000.00 and $68,000.00 plus bonus pursuant to the terms of any bonus plan, if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.</b></p><br>
<p></p>
<p></p><div><p>
California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.
</p><p>By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.</p>
<p>
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p></div></div>

Pharmacy Liaison

<p></p><div><div><b>Join our Shields team today!</b></div>
<div>
Shields Health Solutions is redefining patient care through specialty pharmacy. We're hiring a <b>Pharmacy Liaison</b>&mdash;a <b>Specialty Pharmacy Technician</b> who will work remote supporting specialty patients with medication adherence and personalized pharmacy services.</div><br>
<div></div>
<div><b>
What You'll Do:</b></div>
<ul>
<li>Collaborate with clinic teams to deliver hands-on patient care.</li>
<li>Process prior authorizations, resolve insurance issues, and support financial assistance.</li>
<li>Educate patients on pharmacy services and assist with specialty and retail prescriptions.</li>
<li>Maintain accurate documentation and contribute to process improvements.</li></ul><br>
<div></div>
<div><b>
What You'll Get:</b></div>
<ul>
<li><b>Medical, dental, and vision insurance</b> starting day one</li>
<li><b>401(k) with match</b>, <b>4 weeks PTO</b>, <b>10 paid holidays</b></li>
<li><b>Paid parental leave</b>, <b>short-term disability</b>, and <b>professional development</b></li>
<li><b>Access to employee resource groups and wellness programs</b></li></ul><br>
<div></div>
<div><b>
What You Need:</b></div>
<ul>
<li>State-registered (Tennessee) <b>Pharmacy Technician</b>; CPhT preferred</li>
<li>5+ years of experience as a pharmacy technician; High School Diploma or GED</li>
<li>Strong communication, organization, and tech skills</li>
<li>Empathy, integrity, and a team-first mindset</li>
</ul>
<p></p><div><p>California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.
</p><p>By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.</p>
<p>
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p></div></div>

Pharmacy Liaison (TN License Required)

Yale New Haven Health

<div>Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.<br>
<br>
This position will support the management of patients requiring Specialty Pharmacy Medications. Providing prior authorization services, including insurance benefit investigation, copay assistance, foundation support, and insourcing the dispensing function of Specialty Medications. This position will require ordering the Specialty medications and deliver to individuals as required.<br>
<br>
EEO/AA/Disability/Veteran Responsibilities:
<ul><li><div>1. Identification and qualification of patients eligible for medication patient assistance programs and foundations. Interfaces with program administrators for reimbursement assistance programs sponsored by the drug manufacturer. Tracks, documents, and reports out cost savings associated with patient assistance drug recovery programs and provides updates to pharmacy management. Provides manufacturer coupons to patients, if available.</div></li><li><div>
2. Assists the pharmacist in all operational activities of the pharmacy in order to optimize customer satisfaction and maximize profitability of the pharmacy. The specific duties would include customer relations, computer and prescription filling, drug orders and inventory, marketing, accounting and any supportive tasks involved with workflow. Responsible for knowledge of the Policies and Proceedures (as they pertain to operations, quality assurance, goals and priorities).</div></li><li><div>
3. Customer Service- communicate with patients in a friendly, welcoming manner with greeting provided by management. Completion of updating accurate demographic information such as address, birthdate, insurance information and allergies. Setting up appropriate pick-up or delivery times via telephone or in person. Responsible for conducting a benefits investigation to find a patients insurance if the patient is unable to provide. The &quot;Service for Excellence&quot; mission provided by YNHH is the main focus. Awareness of all of the &quot;non-negotiables&quot; (10/5 rule, no venting, library voices, AIDET and the Pledge to Service of Excellence).</div></li><li><div>
4. Computer and prescription filling- demonstrates proficiency in cross-funtional areas of the department, including (but not limited to) QS/1, Mckesson ordering process, Epic, Epic Specialty, Emdeon, Macro Helix, INFOR and the DSS website. Responsibilities also include awareness of specific programs (MAP, Workers Comp, Columbus House, etc) and how to process prescriptions within these programs. Responsibility for regulatory awareness and reporting of medication errors through RL Solutions.</div></li><li><div>
5. Drug Orders and Inventory - accumulate information on prescription drugs needed. Place and transmit orders daily into Mckesson. Review reports from Macro Helix and the management of our 340B inventory. Report any discrepencies to management and review weekly for prescriptions not picked up and return to stock every 14 days. Review backordered items to see if another source can be ordered. Review and verify 340B reports. Fulfillment of prescription orders in a timely and accurate manner. Maintain the cleanliness and organization of the dispensary, responsible for cycle counts throughout the pharmacy, as well as quarterly review and removal of outdated products.</div></li><li><div>
6. Performs other tasks directed by Manager, Outpatient Pharmacy Services, or other Pharmacy Management team members.</div></li></ul>
Qualifications:
<p>
EDUCATION</p><br>
<p>High School Diploma or equivalent required with additional broad training in fields such as medical office administration, pharmacy technician, social services or similar vocations generally obtained through completion of associate's degree program, or pharmacy technician program.</p><br>
<p>EXPERIENCE</p><br>
<p>1-3 years of retail pharmacy technician experience, specialty pharmacy technician experience preferred. Experience with direct patient counseling and excellent customer service skills are required.</p><br>
<p>LICENSURE</p><br>
<p>Active Connecticut Pharmacy Technician Registration without restrictions AND Active Pharmacy Technician Certification Board (PTCB) certification or equivalent within 1 year (12 months) of hire.</p><br>
<p>SPECIAL SKILLS</p><br>
<p>Strong customer service skills and independant problem solving is a requirement. Must have excellent communication skills and the ability to prioritize and multitask/change tasks frequently and quickly. Knowledge of drug products preferred. Knowledge of requirements of the pharmaceutical industries Medication Patient Assistance Programs is helpful. Must be competent with Microsoft Office applications, including Excel and Access. Must have patient management expertise.</p><br>
<p>PHYSICAL DEMAND</p><br>
<p>N/A</p></div>

Ambulatory Pharmacy Liaison - Multispecialty

Northern Light Health

<div><p><b>Northern Light Eastern Maine Medical Center
</b></p><p><b>Department: Allergy and Immunology Clinic
</b></p><p><b>Position is located: 925 Union Street, Bangor, ME
</b></p><p><b>Work Type: Full Time
</b></p><p><b>Hours Per Week: 40 hour/Week
</b></p><p><b>Work Schedule: 8:00 AM to 4:30 PM
</b></p><p><b>Summary </b>:
</p><p></p><p>The Pharmacy Patient Liaison is a unique role that provides integrated support to patients and pharmacists by providing a &lsquo;hands-on&rsquo; approach to total quality patient care. This position is essential to the growth and maintenance of the pharmacy business line and is part of the core of supporting health system specialty pharmaceutical care. This hybridized role is a unique combination of patient service delivery and business performance.
</p><p>The pharmacy liaison will primarily practice in the ambulatory setting and work with other members of the specialty clinic team, in collaboration with Northern Light&rsquo;s specialty pharmacy and infusion centers. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and pharmacy staff.
</p><p>They will encourage patients of specialty clinics to utilize pharmacy to fully benefit from its patient care services. The pharmacy liaison will be physically located in the clinic, seamlessly integrating with the clinic team, providing care face-to-face and over the phone. They will educate prospective pharmacy patients on the services that NL Pharmacy can provide, support outpatient retail, specialty prescription, and infusion needs, ensure patients remain on track with medication regimens/adherence checks, perform refill reminder calls, help develop processes to ensure smooth operations and patient care.
</p><p>Unique to this pharmacy liaison in NL Allergy/Immunology, will be compounding of the allergens for use in office. Compounding skills, accuracy and utilization of technology for documentation of these products will be a key skill for success in this position.
</p><p></p><p><b>Responsibilities </b>:
</p><p></p><ul><li>Proactively resolve high level patient pharmaceutical access challenges and benefits investigations (Prior authorizations, navigating patient access programs, grants, etc.).
</li><li>Recruit patients to use NLH pharmacies exceptional wrap around patient care services (performing sales pitches, enrolling in services, pharmacy refill management, etc.) by developing patient relationships. Actively participates in both growth and retention of patients.
</li><li>Manage refill requests via protocol and other pharmaceutical patient requests.
</li><li>Communicate with medical teams, patients, and pharmacy personnel in a professional and timely manner.
</li><li>Other Duties as assigned to include but are not limited to meeting attendance, NLH pharmacy projects, data reporting, etc.
</li></ul><p></p><p><b>Other Information </b>:
</p><p></p><ul><li>National Pharmacy Technician Certification (CPhT) or equivalent or has a minimum of one-year licensed pharmacy technician work experience and sits for the CPhT exam within the first 6 months of hire.
</li></ul><p></p><p><b>Competencies and Skills<br>
</b><br>
</p><p></p><ul><li>Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.
</li><li>Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
</li><li>Electronic medical record software.
</li><li>Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.
</li><li>Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.
</li><li>Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
</li><li>Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
</li><li>Ability to understand the language used to precisely describe the human body including its components, processes, conditions affecting it, and procedures performed upon it.
</li><li>Spreadsheet application with the ability to use calculations, formulas, graphing tools, pivot tables, and a macro programming.
</li><li>Email application with the ability to manage email as well as calendars, managing tasks and contacts, note taking, journaling, and web browsing.
</li><li>MS Teams
</li><li>Word process application with the ability to create and edit documents, format, use tables, apply footnoting, create table of contents and mail merge techniques.
</li><li>Multi-line phone, scanner, photocopier, fax, and internet.
</li><li>Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
</li><li>Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable.
</li><li>Public Speaking
</li><li>Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration.
</li><li>Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
</li><li>Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.
</li><li>Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
</li><li>Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
</li></ul><p></p><p><b>Credentials<br>
</b><br>
</p><p></p><ul><li>Required Pharmacy Technician
</li></ul><p></p><p><b>Education<br>
</b><br>
</p><p></p><ul><li>Required High School Diploma/General Educational Development (GED)
</li></ul><p></p><p><b>Working Conditions<br>
</b></p><p></p><br>
<p>Northern Light Eastern Maine Medical Center is a 411- bed, regional tertiary care hospital and an American College of Surgeons-verified Level II Trauma Center. Located in Bangor, Maine, it serves as the principal referral center for a patient population of 500,000 residents across the northern two-thirds of the state. The medical center provides comprehensive inpatient and outpatient services, including advanced surgical care, neurosciences, cardiovascular medicine, oncology, and critical care.
</p><p>Eastern Maine Medical Center is the base for LifeFlight of Maine, a critical care air medical transport program that conducts nearly 900 missions annually, ensuring timely access to specialized care for rural and remote communities. As a member of Northern Light Health, the medical center is part of an integrated statewide health system comprising nine hospitals, numerous primary and specialty care practices, long-term care facilities, home health and hospice agencies, and emergency ground and air transport services. This integrated model supports coordinated, patient-centered care across the continuum.
</p><p>Eastern Maine Medical Center plays a central role in advancing clinical quality, operational efficiency, and health equity throughout the region. It is actively engaged in clinical education and serves as a training site for medical students, residents, and fellows through affiliations with academic and professional institutions.
</p><p></p><p>Bangor, Maine offers a stable and supportive environment for healthcare professionals. The region is home to high-performing public and private schools, including the University of Maine&rsquo;s flagship campus in Orono. Bangor International Airport provides convenient commercial air service with direct and connecting flights to major US hubs. The area also offers access to a wide range of cultural, educational, and recreational opportunities, with outdoor activities available year-round in Maine&rsquo;s forests, lakes, mountains, and coastal regions.
<br>
<br>
Northern Light Eastern Maine Medical Center is a strategic hub for clinical excellence, innovation, and community health in northern New England.<br>
</p><p></p><br>
<p>EMMC, Bangor, Maine, Level 2 Trauma Center, hospital, Cancer Care, Lifeflight</p></div>

Pharmacy Patient Liaison

AIDS Healthcare Foundation

<div>WHO WE ARE:
<div><b>
AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!</b></div><div></div><div><br>
Does the idea of doing something that really makes a difference in people&rsquo;s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?</div><div></div><div><b><br>
If so, AIDS Healthcare Foundation is the place for you!</b></div><div></div><div><br>
Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.</div><div><br>
</div><div><b>AHF&rsquo;s core values are:</b></div><br>
<div></div><ul><li>
Patient-Centered</li><li>
Value Employees</li><li>
Respect for Diversity</li><li>
Nimble</li><li>
Fight for What&rsquo;s Right</li></ul><div>
Please review our Advocacy page for the latest news on how AHF is Fighting for What&rsquo;s Right! Advocacy News.</div><div></div><div><b><br>
Benefits at AHF</b></div><div></div><div><br>
AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.</div>
YOUR CONTRIBUTION TO OUR SUCCESS!:
<div>
A PSL contributes to AHF by demonstrating sensitivity to the stigma of HIV, understanding barriers to care &amp; exercising the importance of anonymity and privacy.</div><div></div><div><br>
A PSL enhances the reputation of AHF by operating with the philosophy and AHF culture of teamwork, maintaining accurate pick up and operating a company-provided vehicle to deliver medicine, supplies, documents and other items, as appropriate.</div><div></div><div><br>
You will be a passionate advocate for our top initiatives.</div><div></div><div><br>
To be successful as a PSL it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.</div><div></div><div><br>
AHF has a collaborative organizational structure where staff are accountable to multiple leaders.</div><div></div><div><br>
The PSL will work as a part of a close-knit team to adhere to AHF Policies &amp; Procedures and keeps patients informed of deliveries.</div><div></div><div><i><br>
Licenses/ Certifications: State Driver's License</i></div>
AHF Commitment:
<div><i>
We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment. AHF will consider qualified applicants with criminal histories in a manner consistent with the requirements of the ordinance.</i></div></div>

Pharmacy Services Liaison - Courier

Cencora

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Job Details
</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><p>The Liaison will work onsite at health system client as the primary point of contact for ambulatory pharmacy access and affordability services. The work onsite at assigned clinic office(s) will involve routine interaction with office staff to provide patient access services, communication and guidance to ensure patients receive timely access to medication therapy. Establish and maintain strong relationships with client, demonstrating accountability for service delivery. Provides subject matter expertise relating to retail pharmacy access and affordability and consults directly with clinic staff and physicians to refer patients to the appropriate pharmacy based on the health system&rsquo;s established process. Work collaboratively with the health system client to execute established marketing and business development plans to support the increased utilization of internal health system pharmacy services. Work both independently and with other team members to facilitate benefits verification and prior authorizations services for patients.</p><p></p><p><b>
Responsibilities:</b></p><p></p><ul><li><p>
Provide liaison services for patients requiring high-cost retail prescription therapies, focused on navigation of prescription-related access and affordability barriers. Effectively processing prior authorizations, identifying and securing patient assistance, and routing prescriptions to the appropriate pharmacy. Coordinating the communication between patients, providers, staff, pharmacy, and payers.</p></li><li><p>
Provide subject matter expertise in retail pharmacy prescription access and processing. Routinely interfacing with office staff, providers, and leadership to proactively identify and address areas for process improvement to drive improved patient access and prescription internalization.</p></li><li><p>
For the assigned clinic(s), serve as the primary contact for high-cost prescription access and affordability. Responsible for maintaining effective and complete communication with stakeholders and appropriate documentation within electronic health records, pharmacy dispensing systems, and other systems as specified.</p></li><li><p>
Responsible for providing education to providers, clinic staff, and patients on the value of prescription fulfillment through the client health system pharmacy. Providing world-class customer service and timely execution of assigned tasks to drive trust and satisfaction with patients and providers.
</p></li><li><p>Works with the internal client pharmacy to facilitate and coordinate delivery of the prescriptions to patients. Actively contributes to activity tracking and KPI reporting to enable continuous quality improvement and program performance assessment.</p></li><li><p>
Participates in client and clinic meetings, contributing content and leading discussions relating to prescription access as needed.</p></li><li><p>
Support the clinic during operating hours and work extended hours when needed to ensure patients receive their medication and to complete business plan objectives. Provide backup coverage to support clients and patients in the event of absence of other assigned resources.</p></li><li><p>
Work both in the clinic (or multiple clinics as assigned) and support from an approved remote location as the client's needs dictate. Demonstrate the ability to provide a high level of support from both settings</p></li><li><p>
Perform other related duties as assigned.</p></li></ul><p></p><p><b>
Education
</b></p><ul><li><p>Retail pharmacy technician experience 1-3 years</p></li><li><p>
Active pharmacy technician licensure / certification in the corresponding state</p></li><li><p>
Experience working with prior authorizations and copay assistance programs</p></li><li><p>
Lead tech or other leadership experience a plus (not required)</p></li><li><p>
Proficiency in Microsoft Office particularly Word and Excel</p></li><li><p>
Ability to quickly learn other systems and programs (pharmacy dispensing software, electronic health records, etc.)</p></li><li><p>
High level of organization and high quality communication skills</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
What Cencora offers</b></h1><p></p><p>
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members&rsquo; ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora</p><p></p>
Full time<p></p><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Salary Range*</b></h1></div></div></div></div></div></div></div><p></p>
$57,900 - 85,360<p></p><ul><li>This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.</li></ul><p></p><h1 class="jobSectionHeader"><b>
Equal Employment Opportunity</b></h1><p>
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.</p><p></p><p>
The company&rsquo;s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.</p><p></p><p>
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned</p><p>
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Affiliated Companies:</b></h1>
Affiliated Companies: AmerisourceBergen Drug Corporation</div>

Patient Services Liaison

<div>Overview:
<div>
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.<br>
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Under the direction of Pharmacy Manager, coordinates all inventory management efforts for assigned department(s) including coordination of and team lead responsibility for Specialty Pharmacy Liaison functions. This includes but is not limited to using hand held devices to inventory supply areas, stocking medication and supply orders, maintaining the supply areas in a neat and orderly fashion, identifying and processing emergency supply orders as needed, participate in teams to review and make changes to pars, perform all necessary receiving functions for dispensing, and generally act as an advocate in all areas of inventory management. This includes the inventory, receipt, stocking and processing of all pharmaceuticals and ancillary pharmacy materials. Maintains inventory records of supplies on hand, ordered, and received. Must work as part of a team that includes management, dispensing staff pharmacists, pharmacy technicians, and shipping associates. Must work closely with procurement team for any inventory discrepancies or additional needs.<br>
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EEO/AA/Disability/Veteran</div>
Responsibilities:
<ul><li><div>1. Serves as the team leader and subject matter expert for Specialty Pharmacy Liaisons:</div></li><li><ul><li><div>
1.1 Coordinates Specialty Pharmacy Liaison inventory functions to maintain or exceed performance against inventory related metric standards.</div></li></ul></li><li><div>
2. Access dispensing system and/or handheld cycle counting device for daily inventory counts.</div></li><li><div>
3. Accountable for all inventory cycle counting activities. Enters adjustments as required; documents action steps for audit validation as observed on adjustment reports.</div></li><li><div>
4. Provide feedback to management and procurement regarding any overages or shortages of inventory and adjust supply levels and inventory storage spaces based on business needs.</div></li><li><div>
5. Accepts inventory from third party vendors, verifying quantity of totes or shipments received, ensuring compliance with federal Drug Supply Chain Security Act (DSCSA) legend drug monitoring system.</div></li><li><div>
6. Maintaining inventory of packaging and pharmacy supplies effective handoffs and follow-up with procurement team.</div></li><li><div>
7. Responsible for self-audit reconciliation reporting within DSCSA monitoring system and for Purchase Orders within dispensing software.</div></li><li><div>
8. Sort and stock incoming inventory in an organized fashion with minimal interruption to the daily workflow of dispensing staff.</div></li><li><div>
9. Receive inventory into dispensing software accurately</div></li><li><div>
10. Reconcile non-wholesaler, direct from manufacturer inventory items in Infor. Researches and corrects inventory discrepancies within 24 hours of receipt.</div></li><li><div>
11. Loads inventory in automated dispensing system(s) when applicable</div></li><li><div>
12. Maintains a working knowledge of all process flow steps of the information system to include receiving, pick list processing, and accounts payable. Identifies and troubleshoots issues as they arise.</div></li><li><div>
13. Hands off all returns to wholesaler or carrier.</div></li><li><div>
14. Coordinates the annual physical inventory with input from procurement and finance office.</div></li><li><div>
15. Verifies the accuracy of stock locations and label integrity as observed by walk through activities.</div></li><li><div>
16. Schedules and instructs team members to perform the physical inventory count.</div></li><li><div>
17. Processes all inventory valuation programs, enters count data; reviews out of balance data and recommends recounts or adjustments.</div></li><li><div>
18. Ensures smooth and efficient operational flow of activity as observed by feedback from staff.</div></li><li><div>
19. Responsible for restocking all physical automation equipment, robotics, adherence packagers, and refrigeration systems.</div></li><li><div>
20. Responsible for representing the pharmacy as a point person to oversee all matters that involve inventory and automation. Must function as the liaison with both external entities and other internal departments who need an inventory/automation project resource.</div></li><li><div>
21. Oversee and maintain optimal performance of the refrigerators and freezers within the pharmacy including the remote temperature monitoring system.</div></li><li><div>
22. Demonstrates appropriate handling of medication in accordance with United States Pharmacopeia (USP), Food and Drug Administration (FDA), Department of Consumer Protection (DCP), Utilization Review Accreditation Commission (URAC), Accreditation Commission for Health Care (ACHC), and all local and federal laws.</div></li><li><div>
23. Assists in data review, information system project work and performs additional tasks as directed by Manager, Outpatient Pharmacy Services, or other Pharmacy Management team members accurately and efficiently.</div></li><li><div>
24. Performs other tasks directed by Manager, Outpatient Pharmacy Services, or other Pharmacy Management team members.</div></li></ul>
Qualifications:
<div>
EDUCATION</div><div></div><div><br>
High school diploma or equivalent required. College degree is desirable. Successful completion of an academic or military hospital pharmacy technician training course preferred.</div><div></div><div><br>
EXPERIENCE</div><div></div><div><br>
Three to five (3-5) years of pharmacy technician experience required. One (1) year inventory control experience required</div><div></div><div><br>
LICENSURE</div><div></div><div><br>
Active Pharmacy Technician Certification Board (PTCB) certification or equivalent AND active Connecticut Pharmacy Technician Registration without restrictions required.</div><div></div><div><br>
SPECIAL SKILLS</div><div></div><div><br>
Attention to detail, accuracy, organizational skills, prioritization skills, data entry and technology proficiency, analytical and problem-solving skills, communication skills, time management skills, physical stamina and safe handling skills, reliability and accountability, and adaptability. Must be highly organized and highly technologically inclined. Must be able to clearly communicate project statuses and critical updates to various pharmacy leaders and stakeholders on an ongoing basis Proficient in communicating via email, phone, and messenger applications, as well as in person. Proficient in reviewing and/or manipulating spreadsheet files.</div><div></div><div><br>
PHYSICAL DEMAND</div><div></div><div><br>
This position involves significant physical activity and manual labor as part of the daily responsibilities. While performing the duties of this job, the employee is required to use hands to finger, handle, or feel; reach with hands and arms; and talk and/or hear. The employee must be able to sit, stand, and walk for extended periods throughout the day. The employee needs to bend, stoop, kneel, crouch, and occasionally crawl to access inventory in various storage locations. They will be required to frequently lift, carry, push, or pull items weighing up to thirty pounds, and occasionally move heavier items with assistance or approved equipment. They will need to use their hands and arms regularly to reach, handle, and operate tools, equipment, or materials required for inventory management. They will need to demonstrate sufficient visual ability to perform essential job tasks, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus for reading labels, monitoring inventory systems, and navigating storage areas safely. The essential job functions must be performed with or without reasonable accommodation. If an applicant or employee has a disability, reasonable accommodation may be considered on a case-by-case basis in accordance with applicable laws, if the individual can perform the essential duties of the role.</div></div><div></div>

Pharmacy Inventory Specialist

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