pharmacy operations coordinator

Aga Khan University

<div><div>Coordinator, Pharmacy - (250003A7)</div><div><div><br>
</div><p><b>Coordinator, Pharmacy</b></p><p><b>
Department:</b> Pharmacy</p><p><b>
Entity: </b>Aga Khan Hospital, Hyderabad</p><p><b>
Location: </b>Hyderabad, Pakistan</p><p><b>
Introduction:</b></p><p>
The Aga Khan University Hospital (AKUH) is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 Off-Campus Hospitals, 30+ Medical Centres, and over 290+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The hospital provides zakat for those patients who are eligible, and the health systems offers generous patient welfare to support those in financial need. In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing.</p><p>
As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.</p><p><b>
Responsibilities:</b></p><p>
You will be responsible to:</p><ul><li>
assistant management of the pharmacy services in implementing and adhering to policies and procedure</li><li>
provides frontline team management and coaching to all pharmacy staff</li><li>
precept and coordinate the training of pharmacy student serves as a role model to trainee pharmacist</li><li>
maintain basic job needs like interpretation of physician' orders. intervention, compounding, dispensing, patient education-controlled drugs management and handling and inventory management of pharmaceutical supplies</li><li>
maintains a collegial relationship inter and intra department and focus on improving image and performance of the department</li><li>
Manages acute of shortage shifts and provide assistance and oversight to staff</li><li>
provide valuable suggestions in monthly rota for efficient use of staff</li><li>
identify problems in routine work operational or clinical and bring in the notice of management possible solution</li><li>
participate in clinical research related activities and publications</li><li>
assist in implementing optimal drug therapy plan, guidelines and protocols; identify, resolve and prevent potential and actual drug related problems by obtaining and evaluating medical literature, patient profiles, laboratory data and review drug use trends, adverse drug reaction reports , guidelines adherence etc</li><li>
assure proper inventory and handling of drugs and other pharmacy related supplies</li><li>
liaison with physicians, nurses and other healthcare providers and convey information on safe and effective medication usage, also conduct focus groups, quality grand rounds, or share information through sessions or flyers</li></ul></div><div></div><div><div><br>
</div><p><b>Requirements:</b></p><p>
You Should have:</p><ul><li>
Bachelor Degree in Pharmacy/Pharm D, Master's degree in Pharmacy or Professional Registration in UK or USA preferred</li><li>
at least four to six years of experience in tertiary care hospital pharmacy, with two years at supervisory level</li><li>
ability to interpret and understand prescriptions, formularies and their pharmacological actions</li><li>
demonstrate supervisory skills and ability to work with people of various background and training</li><li>
may be assigned to work in any area of the hospital pharmacy as and when required</li><li>
experience of continued career development</li><li>
working knowledge of hospital pharmacy services and knowledge of various drug distribution systems</li><li>
teaching experience with pharmacy apprentices or in a school of pharmacy preferred</li></ul><p>
Comprehensive employment reference checks will be conducted.</p><div><br>
</div></div><div>
Primary Location: Pakistan</div><div>
Organisation: Aga Khan Hospital &amp; Medical College</div><div>
Employee Status: Regular</div><div>
Job Type: Standard</div><div>
Job Posting: 13/11/2025, 11:01:05 PM</div><div>
Closing Date: 23/11/2025, 12:59:00 PM</div></div>

Coordinator, Pharmacy

GluCare

<div><p>Location: Al Barsha, Dubai</p><p></p><p>
We are seeking a proactive and detail-oriented <b>Pharmacy Operations Manager</b> to oversee the end-to-end operations of GluCare&rsquo;s in-house pharmacy.<br>
This role is operational and strategic &mdash; focusing on procurement, logistics, inventory optimization, supplier management, and team performance.</p><p>
While a pharmacy background or DHA license is <b>not mandatory</b>, candidates with prior healthcare or pharmaceutical operations experience will be preferred.</p><p>
The successful candidate will ensure the pharmacy operates efficiently, complies with all regulations, and supports GluCare&rsquo;s clinical and patient-care objectives.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><h3 class="jobSectionHeader"><b>
Operational Management</b></h3><ul>
<li>Oversee the day-to-day operations of the pharmacy to ensure smooth and efficient functioning.
</li><li>Supervise and support the pharmacy team (pharmacists, assistants, delivery personnel) to ensure service excellence.
</li><li>Ensure compliance with DHA and internal operational standards.
</li><li>Develop and implement SOPs to streamline workflows, inventory control, and quality assurance.
</li></ul><h3 class="jobSectionHeader"><b>Procurement &amp; Supply Chain</b></h3><ul>
<li>Manage procurement of all pharmaceutical and medical items &mdash; from sourcing to supplier negotiation to delivery.
</li><li>Monitor stock levels, forecast demand, and ensure timely replenishment to avoid shortages or overstocking.
</li><li>Maintain relationships with distributors, vendors, and suppliers to ensure competitive pricing and reliability.
</li><li>Oversee the logistics of medication delivery and inter-branch supply between GluCare facilities.
</li></ul><h3 class="jobSectionHeader"><b>Financial &amp; Administrative Oversight</b></h3><ul>
<li>Track pharmacy financial performance including sales, margins, and procurement costs.
</li><li>Prepare periodic reports on inventory, purchasing trends, and cost control measures.
</li><li>Collaborate with the Finance department for reconciliations, purchase orders, and vendor payments.
</li><li>Ensure compliance with internal auditing and reporting requirements.
</li></ul><h3 class="jobSectionHeader"><b>Regulatory &amp; Quality Compliance</b></h3><ul>
<li>Support the DHA-licensed Pharmacist-in-Charge with compliance, audits, and documentation.
</li><li>Maintain accurate and up-to-date records in accordance with regulatory standards.
</li><li>Ensure the pharmacy adheres to proper storage, handling, and dispensing protocols.
</li></ul><h3 class="jobSectionHeader"><b>People Management</b></h3><ul>
<li>Supervise, coach, and motivate the pharmacy operations team.
</li><li>Coordinate work schedules and manage performance appraisals.
</li><li>Ensure continuous training and professional development of pharmacy staff.
</li></ul><h3 class="jobSectionHeader"><b>Coordination &amp; Communication</b></h3><ul>
<li>Work closely with the clinical and operations teams to align pharmacy processes with patient-care delivery.
</li><li>Serve as the operational liaison between the pharmacy, management, and other departments.
</li><li>Ensure prompt resolution of operational or supply-related issues impacting clinical services.
</li></ul><p><b>Requirements</b></p><h3 class="jobSectionHeader"><b>
Qualifications &amp; Experience</b></h3><ul>
<li>Bachelor&rsquo;s degree in <b>Business Administration, Supply Chain, Healthcare Management</b>, or related field.
</li><li>Extensive experience in <b>operations, procurement, or healthcare facility management</b>.
</li><li>Previous experience in pharmacy or medical supply chain management is an advantage.
</li><li>Strong understanding of logistics, procurement, and inventory systems (e.g., ERP).
</li><li>Excellent leadership, communication, and organizational skills.
</li><li>Ability to multitask and deliver results in a fast-paced, regulated healthcare environment.
</li></ul><p></p><h3 class="jobSectionHeader"><b>Key Competencies</b></h3><ul>
<li>Strong analytical and problem-solving skills.
</li><li>Excellent negotiation and vendor management skills.
</li><li>High attention to detail and data accuracy.
</li><li>Ability to lead and inspire teams.
</li><li>Familiarity with UAE healthcare and pharmaceutical regulatory environment preferred.
</li></ul><p></p><h3 class="jobSectionHeader"><b>Why Join GluCare?</b></h3><ul>
<li>Opportunity to work in one of Dubai&rsquo;s most innovative healthcare organizations.
</li><li>Be part of a multidisciplinary team redefining chronic care through technology.
</li><li>Growth opportunities within a fast-expanding healthcare network.</li></ul></div>

Pharmacy Operations Manager

Walgreens

<div><ul><li>Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.</li><li>
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.</li><li>
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.</li></ul><br>
<b>
Customer Experience</b><ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers&rsquo; requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.</li><li>
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.</li></ul><b>
Operations</b><ul><li>
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.</li><li>
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.</li><li>
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.</li><li>
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.</li><li>
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.</li><li>
Accountable for completion of non-clinical patient calls.</li><li>
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.</li><li>
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.</li><li>
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.</li><li>
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.</li><li>
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
</li><li>Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.</li><li>
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.</li></ul><b>
People &amp; Performance Management</b><ul><li>
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.</li><li>
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.</li><li>
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.</li><li>
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.</li><li>
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.</li></ul><b>
Training &amp; Personal Development</b><ul><li>
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.</li><li>
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.</li><li>
Seeks professional development by monitoring one&rsquo;s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.</li></ul><b>
Communication</b><ul><li>
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.</li><li>
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager</li></ul><br>
<br>
<br>
<b>Basic Qualifications</b><br>
<ul><li>
High School Diploma, GED, or equivalent.</li><li>
PTCB or ExCPT certification (except in Puerto Rico).</li><li>
Has one year of work experience as a pharmacy technician in a retail or hospital setting.</li><li>
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).</li><li>
Requires willingness to work flexible schedule, including evening and weekend hours.</li><li>
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Previous people management/ leadership experience.</li><li>
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.</li></ul>
We will consider employment of qualified applicants with arrest and conviction records.<br>
<br>
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits<br>
<br>
<b>Salary Range:</b> Hourly</div>

The Pharmacy Hub

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 At
 <strong>
  The Pharmacy Hub
 </strong>
 , we collaborate with
 <strong>
  pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies
 </strong>
 to deliver essential products
 <strong>
  directly to patients.
 </strong>
 Our expertise allows us to seamlessly distribute
 <strong>
  pharmaceuticals, medical devices, and other healthcare products
 </strong>
 to consumers, ensuring greater accessibility and convenience.
 <br/>
 <br/>
 <strong>
  Core Values
  <br/>
  <br/>
 </strong>
 <em>
  The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
  </li>
  <li>
   Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
  </li>
  <li>
   Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.
   <br/>
   <br/>
  </li>
 </ul>
 You will play a pivotal role in maintaining these values and contributing to the company&rsquo;s mission of redefining healthcare delivery through superior pharmacy services.
 <br/>
 <br/>
 <strong>
  About the Role
  <br/>
  <br/>
 </strong>
 The Scheduler will be responsible for creating and maintaining detailed work schedules across departments, ensuring optimal staffing based on performance metrics, order volume, and operational priorities. This role requires a strategic thinker with a strong background in scheduling complex, multi-department workflows &mdash; preferably in healthcare, manufacturing, or pharmacy operations. The ideal candidate will proactively adjust schedules based on real-time changes, such as time-off requests or workload fluctuations, and collaborate closely with department leads to ensure operational efficiency.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop, implement, and manage daily and weekly schedules for all operational departments: PV1, Fulfillment, PV2, Shipping, Warehouse, Inventory, and Compounding.
  </li>
  <li>
   Use operational metrics (volume forecasts, turnaround times, labor capacity, etc.) to guide scheduling decisions.
  </li>
  <li>
   Coordinate with department supervisors to adjust schedules based on staff availability, absences, or time-off requests.
  </li>
  <li>
   Maintain and update workforce data, shift coverage, and performance trends.
  </li>
  <li>
   Monitor schedule adherence and identify areas for improvement.
  </li>
  <li>
   Prepare and present scheduling and productivity reports to management.
  </li>
  <li>
   Support operational planning for peak periods and special projects.
  </li>
  <li>
   Optimize staffing models to improve efficiency and reduce labor waste.
  </li>
  <li>
   Maintain compliance with all internal policies and regulatory standards.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 10 years of professional scheduling experience &mdash; preferably in pharmacy operations, healthcare, manufacturing.
  </li>
  <li>
   Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and Google Workspace. Experience using scheduling or workforce management is a plus.
  </li>
  <li>
   Excellent analytical and organizational skills.
  </li>
  <li>
   Strong communication and collaboration skills across multiple departments.
  </li>
  <li>
   Ability to manage time-sensitive data and make data-driven decisions quickly.
  </li>
  <li>
   Exceptional attention to detail and accuracy.
  </li>
  <li>
   Proven ability to handle confidential information responsibly.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with pharmacy workflows and understanding of operational KPIs.
  </li>
  <li>
   Ability to design and automate reports and scheduling templates
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  100% on site in Davie, FL
  <br/>
  <br/>
 </strong>
 Pay Range: $50,000 USD - $52,000 USD
 <br/>
 <br/>
 <strong>
  Benefits:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   401(k) with up to 4% matching
  </li>
  <li>
   Medical, dental, vision and life insurance
  </li>
  <li>
   Paid time off
  </li>
  <li>
   Paid public holidays
   <br/>
   <br/>
  </li>
 </ul>
 At
 <strong>
  The Pharmacy Hub
 </strong>
 , we don&rsquo;t just offer jobs&mdash;we offer opportunities for career growth and development. We take pride in our
 <strong>
  fast-paced, team-driven culture
 </strong>
 and are committed to supporting our employees in achieving success.
 <br/>
 <br/>
 If you&rsquo;re ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to
 <strong>
  The Pharmacy Hub
 </strong>
 and working together to deliver
 <strong>
  top-tier pharmacy fulfillment solutions.
 </strong>
</div>


Scheduler - Pharmacy Operations

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